San Francisco North Bay
Napa Valley, Vallejo, Benicia, Calistoga:

Can Progent help set up pilot systems to help our company test new technology?
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center in Sacramento is available for testing mission-critical applications, developing cost-effective system upgrade methodologies, assessing and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility issues, and establishing training systems for new technologies. For Progent customers who lack sufficient in-house resources to configure proper pilot environments, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital IT projects on schedule.

Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
Progent can provide the services of CISM Certified security management experts. The Certified Information Security Manager (CISM) committee defines the core capabilities and international standards of skill that information security professionals are required to master. CISM gives business management the assurance that consultants who have qualified for their CISM certification have the experience and knowledge to provide efficient cybersecurity administration and support services.

Does Progent offer expertise with VMware NSX network virtualization?
VMware's NSX network virtualization platform allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high level of automation independent of the hardware making up the underlying IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, and transparent site relocation, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, upgrades and patches and can produce reports to verify complete service restoration, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly restore the complete logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist your organization to plan, deploy, test and administer a disaster recovery solution based on VMware SRM and VMware NSX.

How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with synchronous replication to provide fast, zero RPO disaster recovery (DR) between datacenters that are up to 300km away from one another. Progent offers online or on-premises access to a certified NetApp MetroCluster consultant who can help your business to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your technical needs and budget. Progent can make sure you follow best practices for installing your MetroCluster environment by delivering guidance with procedures like assigning disk pools and shelf IDs, determining aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery solution to prove compliance with information assurance standards and regulatory mandates.

Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Meraki Wi-Fi access point consultants offer remote and on-premises support services to assist businesses of all sizes to design, install, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can help you to set up and support Cisco's Meraki-based wireless networks for sites that can range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco products including Catalyst, Nexus and Meraki switches, routers and firewalls to create a cohesive ecosystem that provides identical access, responsiveness, security, manageability and uptime for wired and wireless clients irrespective of their mobility or computing device. (Check out Meraki switches consulting services.)

How Can Progent Help with Windows Server 2008 R2?
The complexity and versatility of Windows Server 2008 R2 calls for an IT expert with hands-on experience and diverse knowledge in designing and deploying efficient end-to-end business information solutions. The experience of Progent's Microsoft-certified Windows Server engineers, with an average of over 10 years of background integrating Microsoft-based technology, helps insure your success in supporting and troubleshooting your Microsoft Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 consultants can also help you to evaluate the advantages of upgrading from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering creating a hybrid network model that integrates on-premises systems with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.

How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting and management service provides complete hosting of a small company's servers in an environment that delivers the maximum level of dependability and scalability and is also simple to move to another host. Progent's Private Cloud hosting options are built upon mature virtualization platforms that enable small and midsize companies with multi- platform environments to save significantly on the costs of capital investments, infrastructure maintenance, and network management while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility. Find out about Progent's ProSight family of managed IT services for small organizations.

Does Progent offer consulting services for Windows Server Essentials?
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level operating system that allows small businesses to transition from the traditional physical in-house datacenter to the new hybrid computing model that combines both local and cloud-based software and infrastructure. Progent's certified Windows Server Essentials consulting experts can provide budget-friendly remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to evaluate the possible business benefits of migrating to Windows Server Essentials and implementing a hybrid local/cloud-based design for your network environment. Progent offers full-service project management support so you can plan and execute a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud applications and services. Progent can also provide as-needed consulting, troubleshooting, and customized training.

Can Progent help us keep our Cisco IOS software up to date?
If you includes Cisco routers, you may be using an old release of Cisco IOS, the network OS powering most Cisco router and current Cisco switches. Cisco often publishes updates to IOS to fix problems, shore up security gaps, or improve functionality. However, upgrading IOS and other Cisco OS platforms can be a challenge, depending upon your Cisco equipment and your network environment. For example, there may be limitations of internal RAM that could cause a new OS version to operate improperly. Progent's Cisco CCIE consultants offer a broad selection of support services related to updating Cisco IOS software or any Cisco OS like IOS XR, CallManager or Unified Communications Manager (CUCM). Progent's consultants can run inventories of your router software, propose appropriate upgrades, prepare Cisco devices, copy images/, configure and test your Cisco software, tune throughput, troubleshoot problems, and teach your network support managers how to get the benefits of any significant new capabilities.

Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services, provided with Windows Server and Windows desktop, is an advanced server role for web site hosting and web application development. The latest releases offer improved protection, reliability, expandability, and troubleshooting while also incorporating major enhancements in automated management. A variety of popular extensions to IIS have been built into newer releases including the Request Filter Module (previously known as URL Scan), which is able to prevent dangerous HTTP requests from being run by web software. Progent's Internet Information Services consultants can assist you to deploy IIS and the latest extensions to IIS Manager like the GUI interface for controlling ASP.NET programs.

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