|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How Can Progent help us with SQL Server 2014?
SQL Server 2014 incorporates major improvements in critical areas such as speed, availability, security, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates seamlessly with all types of applications including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services including system design, configuration, management, troubleshooting, and application development services to help organizations of any size to realize maximum business value from their SQL Server 2014 investment. In case your organization is already running SQL Server 2014, Progent can assist you to perform a cost-effective migration to Microsoft SQL Server 2016.
How can Progent help my company manage our Windows 8.1 devices?
Progent's Microsoft-certified Windows 8.1 consultants can provide a range of consulting services to help organizations of all sizes to maintain, administer, and troubleshoot networks that incorporate workstations, laptops, tablets, or smartphones based on Windows 8.1. Progent's consultants also offer Windows 10 planning and migration help.
Can Progent help us configure or troubleshoot Cisco Small Business 100/300/500 WiFi Access Points?
Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered units designed as value-priced wireless APs for small offices. Progent's Cisco CCIE-certified Wi-Fi network consultants can provide online or on-premises integration and troubleshooting support to assist you to plan, configure, upgrade, optimize, administer and debug Cisco Small Business wireless AP deployments of any scale or architecture. For details about Progent's consulting services for both current and legacy Cisco Small Business series of WiFi access points, see Cisco Small Business 100, 300 and 500 WiFi access points system design and troubleshooting.
How can Progent help us protect our network from ransomware and other modern threats?
The ProSight Active Security Monitoring endpoint protection (EPP) service incorporates next generation behavior-based machine learning tools to guard endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to manage the complete threat lifecycle including protection, infiltration detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Read more about Progent's complete ProSight line of value-priced outsourced network management services for small and mid-size organizations.
What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a type of co-sourcing that permits your internal IT team to benefit from the system monitoring services of an outside IT support group. If your business has a small in-house information technology team, Progent's Managed Network Monitoring co-sourcing package is an economical way to optimize system reliability, throughput and security.
Key features of Progent's Managed Network Monitoring Package include:
Progent performs a requirements evaluation and installs Operations Manager
Progent deploys a remote Operations Manager server to monitor your network
Progent provides Contact Center support, coordinated with Operations Manager
Progent remotely tracks, diagnoses, and/or fixes network trouble spots
Progent provides ongoing network maintenance including installation of service packs and security updates
Network Appliances must be under manufacturer's on-premises warranty service
Can Progent help set up pilot systems to help our company test new technology?
Progent's Test and Training Lab at the QTS Data Center in Sacramento is available for testing mission-critical applications, developing efficient migration methodologies, assessing and tuning performance, designing or validating disaster recovery strategies, resolving compatibility problems, and establishing training systems for the latest products and technologies. For Progent customers who lack sufficient internal resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep critical network projects on schedule.
Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Meraki Wi-Fi access point consultants offer online and onsite support services to help organizations of all sizes to plan, install, maintain, upgrade or repair Wi-Fi systems that include Cisco Meraki cloud-managed APs. Progent can help you to set up and support Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products including switches, ASR routers and ASA firewalls to create a seamless network infrastructure that delivers the same access, responsiveness, security compliance, manageability and uptime for wired and wireless users regardless of their location or computing device. (See Meraki switches configuration and management.)
Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent offers the expertise of BlackBerry-premier experts who can help small organizations to design, administer, and support BlackBerry Enterprise Server and BlackBerry mobile devices economically and successfully, eliminating the requirement for an internal BlackBerry specialist and minimizing the cost and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-premier consultants, Cisco CCIE-certified engineers, and CISA and CISM-certified security professionals. This breadth of expertise, combined with Progent's efficient remote service delivery model, offers small and mid-size companies an efficient solution for incorporating BlackBerry technology seamlessly into their IT system.
Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Microsoft-certified consultants and consultants for Virtual PC for Mac technology can assist your company to connect your macOS and OS X desktops with your Microsoft Exchange server through expert Office 365 Outlook for Mac consulting services. Progent will ensure that your Microsoft Exchange Server is correctly setup and that WebDAV, LDAP and Outlook Web App or Web Access are properly enabled. Progent can also provide a full range of Microsoft Exchange support services such as integration, diagnostics, security, mobile support, system tuning, plus spam and virus protection and email encryption. Progent also offers tailored one-on-one macOS training.
Can Progent help us integrate our environment with Microsoft Azure Service?
Progent's Microsoft Azure integration consultants can help you with any aspect of Microsoft Azure integration including requirements analysis, readiness assessment, solution architecture, pre-production testing, deployment, automated management, performance tuning, software license management, disaster recovery preparedness, security planning, and regulatory compliance assessment. Progent can help your IT staff to configure and debug firewalls and VPN tunnels so your users can securely access to Azure-based resources, and Progent's Microsoft-certified consultants can help you set up critical Microsoft technologies to run in Azure including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist you to set up a hybrid environment that transparently combines physical datacenters with Azure-based services.
More Questions and Answers
If your small business is in the Napa Valley or anywhere in the San Francisco North Bay
and you are looking for technical help, IT outsourcing, or advanced services from a Progent consultant,
call 707-603-2323 or visit Contact Progent.