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Can Progent provide the consultation of a CISA-certified cybersecurity auditor?
The Certified Information Systems Auditor accreditation is a recognized achievement that represents mastery in network security auditing. Accredited by the American National Standards Institute, the CISA credential requires that candidates pass a comprehensive examination administered by the ISACA international professional group. Progent can provide the services of a CISA-Certified network security audit consultant trained to assist businesses in the areas of IS audit process, information technology governance, network assets and architecture lifecycle, IT service delivery, protection of data assets, and business continuity planning.
Does Progent offer fast and affordable network health audits?
Prosight Network Audits are a fast and low-cost alternative for small and medium-size organizations to obtain an unbiased evaluation of the health of their network. Powered by some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how well the configuration of your core infrastructure devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner and more secure AD environment. Both options also offer the ongoing advantages of advanced remote network monitoring and management technology. These advantages can include easier management, better compliance with information security requirements, higher utilization of IT resources, quicker troubleshooting, more reliable backup and restore, and less downtime. To find out more about ProSight Network Audits and to view sample reports, visit ProSight Network Audits.
Can Progent Help with Oracle Database Administration and Application Development?
Progent can provide affordable access to an Oracle certified expert for Oracle DBA services or an Oracle application programmer. Progent can assist your business to develop efficient mechanisms for key Oracle DBA activities including performance tuning, backup/recovery processes, and database security, or mentor your in-house personnel how to use industry best practices for streamlining major administration tasks. Progent can in addition offer the services of a PL/SQL developer to help your company to design, test, enhance, or migrate Oracle applications that can vary from business reports to database-powered web sites. Progent offers experience using SQL Developer, SQL *Plus, and JDeveloper and can also help you to optimize current SQL code by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.
Can Progent help us integrate our environment with Microsoft Azure Service?
Progent's Microsoft Azure integration experts can assist you with any aspect of Azure cloud integration such as requirements analysis, readiness evaluation, system architecture, pilot testing, implementation, automated administration, performance tuning, software license controls, disaster recovery strategies, security planning, and compliance validation. Progent can assist your IT staff to configure and troubleshoot firewall appliances and VPN tunnels so that your users can safely access to Azure-based resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help you to create a hybrid environment that seamlessly combines on-premises datacenters with Azure resources.
Does Progent offer consulting services for Microsoft Office and Office 365?
Progent's Office and Office 365 experts can help companies to integrate Office desktop and Office 365 apps such as Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless solution that provides quick ROI and enables better business outcomes. Progent can assist your company to integrate Microsoft Office or Office 365 applications with each other and with other core Microsoft technologies including SharePoint, Exchange Server and SQL Server deployed on-premises or in the cloud. Progent's consultants can also help you to resolve compatibility problems with different versions of Microsoft Office desktop and can provide live online Office and Office 365 instruction to individuals or teams.
Does Progent provide consulting services for Microsoft Small Business Server?
Although the Microsoft Small Business Server family has been terminated, this software package remains in wide use. Progent offers extensive Microsoft SBS support services for all releases of the platform. In addition, Progent's Windows Server Essentials consulting experts can help your business to assess the potential advantages of moving from a locally hosted environment based on SBS version 2011 or earlier to a more cloud-centric network by implementing a migration to Windows Server 2012 R2 Essentials and to Microsoft's cloud-hosted applications. Regardless whether your resources are hosted on an on premises datacenter, in the Microsoft Cloud, or across a hybrid mix of both, Progent offers full-service consulting, technical support, and application development services for Microsoft's core platforms including Windows Server, Exchange, SharePoint Server, and SQL Server.
Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group known as a DAG is the foundation of high availability for Exchange 2013 Mailbox (MBX) servers. First offered in Microsoft Exchange Server 2010, a DAG is a collection of up to 16 Mailbox servers where any DAG server can host a copy of a mailbox database from any other server in the group. DAG servers work together to restore automatically from breakdowns that impact MBX databases. Progent's certified Exchange experts offer DAG consulting services to assist your organization to plan, configure and maintain a high availability environment for your Exchange 2013 mailbox servers. In addition, Progent's Exchange Server 2016 experts can help you migrate your Microsoft Exchange Server 2013 DAG deployment to Microsoft Exchange 2016 Server.
What pricing structure does Progent use for support services?
Progent's easy per-minute billing model has no complicated contracts, retainers or hidden charges. Many other companies have minimum billable time or other additional charges that drive up support costs. For remote support from Progent during normal working hours, you only get billed for the actual time spent working on your problem. If it only takes ten minutes to solve your problem, then you only pay for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you are charged only for the time when a Progent expert is actually on premises solving your problems. Just Progent's competitive by-the-minute rate. For emergency same-day onsite service calls, you may be charged for our engineerís travel time, but not an increased emergency rate. Since Progent maintains a large pool of engineers located within the entire service territory, an available expert is typically close by to assist. Progent can also offer on-premises support to the majority of zip codes in the United States within one business day of answering a support call. Progent's online support team has provided assistance to small businesses in every state (See Progent's nationwide testimonials.)
Can Progent help implement virtual desktops with Windows Server 2016?
Microsoft's desktop virtualization solutions reduce the effort needed for network managers to set up applications so that they are standardized throughout a corporate workforce, offer the power to control access to critical information, and allow fast installation of additional or upgraded workstations. With Microsoft Windows Server 2016, the Terminal Services utility has been revamped and named Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind Remote Desktop Services streamlines client connectivity, improves responsiveness, strengthens security, centralizes administration, and offers an almost seamless user environment. Progent's desktop virtualization engineers can help you to evaluate the business advantages of Microsoft's desktop virtualization technologies, set up test and on-line environments, optimize your system infrastructure to support virtual clients effectively, assess and remediate security issues, and train your network administrators to utilize best practices to gain a fast ROI from desktop virtualization.
How does Progent support the Microsoft Solutions Framework (MSF) process model?
In conducting information technology projects for large companies, Progent uses a structured approach based on predetermined milestones in order to achieve economic, scheduling, and technical targets while minimizing business disruption. Progent's methodology utilizes industry project management standards derived from the leading practices defined by the
Microsoft Solutions Framework (MSF) and includes needs identification, planning and architecture proposals, testing, required adjustments, and expert deployment. All phases are documented to create a comprehensive list of IT services delivered and to help in ongoing system support.
Can Progent help us integrate and manage Android smartphones?
Progent's Android phone integration consultants have extensive background providing remote and onsite assistance for businesses of all sizes who want to incorporate Android phones and tablets into their information systems so that mobile clients can be productive from virtually anywhere. Progent has the range of know-how to solve technical problems that involve numerous manufacturers and that entail a mix of older and current technology. Progent offers cost-effective remote technical support to assist you with any aspect of planning, configuring, managing and maintaining your BYOD solution. Progent can provide as-needed technical support to help you to resolve particularly stubborn IT problems, or Progent can provide comprehensive project management support to help you complete major IT projects on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide expertise with all major operating systems, apps, management tools and network infrastructure. Progent also can provide specialized group or individual training to help you manage and operate Android phones efficiently.
What services are available from Progent to support Windows Server 2003?
Progent can assist you with managing, supporting and repairing information technology solutions built around Windows 2003 Server, and can help with your move to Windows Server 2012 R2 or later from Microsoft Windows Server 2003. Progent's upgrade services cover design, installation, configuration, validation, education, and remote troubleshooting. If you are considering creating a hybrid network model that combines on-premises systems with cloud-based services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.
What online services are available for maintaining Cisco routers?
Some of the common online Cisco router consulting services offered by Progent include configuring domain name, IP addressing, routing tables, logging, security logon banner and user accounts; configuring HSRP, aggregate routing, BGP to EIGRP redistribution, and static route injection into OSPF; reviewing BGP peering arrangements, routing configuration, and line settings; installing current IOS image; configuring and testing failover; resolving VPN issues; producing a network diagram and documenting router setup; plus security and redundancy strategy.
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If your small business is in Palo Alto or anywhere in the
and you are in need of computer assistance, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant,
call 650-543-0400 or visit Contact Progent.