|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a diverse range of security technologies from Microsoft and Cisco, Progent offers enterprises expert support for solutions from other major Firewall manufacturers including Checkpoint Software, WatchGuard, Juniper/Netscreen, SonicWALL, and Symantec-Raptor. Progent can show you how to design a comprehensive security strategy and choose the right products from a variety of vendors to support your security goals while staying within your spending limits.
Can Progent help us to configure and manage Cisco Wi-Fi controller hardware or software?
Progent's certified Cisco Wi-Fi controller experts can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's modern wireless controller products. Progent can provide support for both physical and software-only wireless controllers and can help you to determine which version makes sense for your Wi-Fi solution. For Wave 2 wireless controller appliances from Cisco, Progent can provide Cisco 3504 Wi-Fi controller expertise, Cisco 5520 wireless controller expertise, and Cisco 8540 Wi-Fi controller support.
Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network monitoring and management tools and is designed to offer a unified solution for configuring and administering virtualized datacenters across hybrid environments that can include private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist businesses of any size with all facets of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you upgrade smoothly from legacy versions of Virtual Machine Manager, design processes for creating and deploying virtual machines and VM hosts, implement fault-tolerant compute and storage clusters, connect your datacenter resources with public clouds, configure virtual switches and load balancers, write and debug PowerShell scripts, and help you assess the potential advantages of the latest capabilities such as Storage Replica and Shielded VMs. Progent's virtualization professionals can provide advanced Hyper-V consulting and VMware vSphere expertise.
Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical appliance built by Barracuda or a virtual appliance with comparable features but which uses your existing storage hardware. Barracuda Backup protects vital business data generated locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to assist you to plan, integrate, operate and repair a BDR system built on Barracuda Backup. For additional information, go to Barracuda Backup and disaster recovery consulting.
How can Progent help us protect ourselves against Ransomware?
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your company's preparedness to stop or recover quickly from a ransomware incident. Progent will work with you directly to gather information about your current antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient AV and backup/recovery system that meets your company's requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.
Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can help you create, justify and implement a project to move to Windows Server 2012 R2 or later from a Microsoft Windows Server 2003 or Windows 2000 Server environment. Progent's Microsoft-certified consultants can also provide economical remote consulting and engineering help so you can manage Windows Server 2012 deployments. Progent can help you to assess the strategic value of migrating from previous releases of Windows Server and can follow industry best practices to support a smooth transition to 2012 R2 or later. If you are considering creating a hybrid network model that combines on-premises systems with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions
Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting experts offer online and onsite expertise to assist you with any aspect of business intelligence reporting from troubleshooting or enhancing reports to designing and deploying a comprehensive business intelligence solution. Progent's management reporting experts can assist you to support your current BI environment, help you to migrate reports from a legacy reporting platform to a current one, and provide as-needed online training to meet your individual needs. Progentís business reporting professionals can provide expertise in all popular BI reporting tools including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, and Report Builder.
Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as half of time wasted trying to find critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it. Learn more about Progent's ProSight portfolio of managed services for small businesses.
How can Progent help my company manage our Windows 8.1 devices?
Progent's Microsoft-certified Windows 8.1 consultants can deliver a variety of consulting services to help organizations of all sizes to maintain, administer, and troubleshoot IT systems that include desktops, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration help.
My business application needs 24x7 support. Can Progent help?
Progent's affordable extended hours online technical support program provides companies round-the-clock availability of online technical support from Progent's Technical Response Center. Support services offered outside regular business hours include resolving issues with Microsoft servers, MS Windows desktop troubleshooting, help with Microsoft Office programs, system backup and recovery, and fundamental routing and switching support for Cisco networking products.
How can Progent help us design and manage a virtualization solution?
Virtual compute, storage and networking techniques allow IT organizations to maximize resource utilization, simplify network administration, and enhance workload continuity and security. run several virtual machines on one physical processor. Common applications for virtualization include resource consolidation, inexpensive hosts for programs that require older operating systems, and affordable quarantining of software programming or testing environments from on-line systems. Progent's virtual server consultants offer Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting services, Microsoft Windows Hyper-V Virtualization help, VMware vSphere and vCloud deployment, VMware NSX network virtualization design and management, and Citrix XenServer support. Progent can deploy virtual servers to optimize performance, reliability and manageability while simultaneously cutting costs; propose and test business recovery strategies that reduce productivity loss in case of a catastrophe; and deliver continuing support, repair, and engineering services as computer technology advances.
Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
Progent's seasoned IP Voice experts offer Cisco UC520 consulting services to help you to manage your legacy UC500 VoIP gateway or design and implement an efficient migration to a modern VoIP solution.
More Questions and Answers
If your small business is in Palo Alto or anywhere in the
and you are in need of computer support, IT outsourcing, or top-level services from a Microsoft or Cisco certified professional,
call 650-543-0400 or visit Contact Progent.