For fast remote help with data security issues, companies in Palo Alto California can find world-class support from Progent's security engineers. Progent's remote service staff is available to provide effective and affordable help with security issues that threaten the viability of your network. Progent's accredited security engineers are premier to support systems powered by Windows, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can deliver world-class help for key cybersecurity and restoration technologies such as AI-driven EDR (End Point Protection and Response), Managed Detection and Response, complete system restore testing, immutable backup, and off-premises backup. Progent's broad selection of consulting services addresses firewall expertise, email security, secure network architecture, and disaster recovery preparedness. Progent's support team has earned the world's most advanced security credentials including Global Information Assurance Certification and CISSP.

Progent offers remote security assistance on a by-the-minute model without minimum call duration and without additional charges for setup or after hours service. By charging by the minute and by delivering world-class support, Progent's billing policy keeps expenses low and eliminates situations where simple fixes entail big charges.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a target network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when IT personnel are likely to be slower to become aware of a breach and are least able to mount a rapid and coordinated response. The more lateral progress ransomware is able to make inside a victim's system, the more time it takes to recover core IT services and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to assist you to carry out the urgent first steps in responding to a ransomware attack by putting out the fire. Progent's online ransomware engineers can assist you to locate and isolate breached servers and endpoints and protect undamaged resources from being compromised. If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Attacked: What Are We Supposed to Do Now?
Network Security ConsultantsIf your network is currently experiencing a security emergency other than ransomware, visit Progent's Urgent Remote Network Support to learn how to receive fast help. Progent has a team of veteran network security specialists who offer remote and onsite support that includes containment, mitigation, recovery, forensics, and enhancement of your cybersecurity posture to guard against future exploits.

For companies who have planned in advance for being hacked, the formal post-attack response model outlined by Global Information Assurance Certification is Progent's approved method of handling a major security penetration.

Overview of Progent's Security Services
Coordinating data security as well as preparation for restoring vital data and functions following a security breach demands a continual program involving a variety of technologies and procedures. Progent's certified security experts can support your business at whatever level in your efforts to secure your information system, from security evaluation to creating a comprehensive security plan. Some areas covered by Progent's security consultants include Security Planning and Implementation, Data Recovery and Security Failure Analysis, and Outsourced Filtering of E-mail-Based Threats.

Planning and Building Protected Environments
Every company should develop a thoroughly considered security strategy that includes both proactive and reactive steps. The pre-attack strategy is a set of steps that works to reduce security gaps. The post-attack strategy defines activities to help IT staff to assess the damage resulting from an attack, repair the damage, document the event, and restore business activity as quickly as feasible. Progent can advise you how to incorporate protection into your company processes. Progent can set up scanning utilities, create and implement a safe computer architecture, and recommend processes and policies to maximize the safety of your computing environment. Progent's security professionals are available to assist you to configure a firewall, deploy safe remote connectivity to e-mail and information, and configure an effective VPN.

If your company is interested in an economical option for outsourcing your network security administration, Progent's 24x7 Network Support Options include automated online server monitoring and immediate resolution of problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud-based infrastructure and that are compliant with government and industry data security standards. (Find out about Progent's Microsoft 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

Data Restoration and Failure Analysis
Progent offers skill in restoring systems and devices that have been compromised, are quarantined, or have stopped working following a security attack. Progent can help assess the damage resulting from the attack, return your company to normal business operations, and recover information lost as a result of the assault. Progent's certified specialists can also manage a thorough failure analysis by examining activity logs and using a variety of advanced forensics tools. Progent's experience with security consulting minimizes your business disruption and permits Progent to propose efficient strategies to prevent or contain new attacks.

Ransomware Removal and Restoration Services
Progent can provide the services of seasoned ransomware recovery consultants with the knowledge to restore an information system that has suffered an attack by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock. To find out more, see ransomware cleanup and restoration services.

Work-from-Home (WFH) Security Expertise
Work-from-Home (WFH) staff members commonly use their personal computing devices and usually work in a unsecured physical environment. This situation multiplies their vulnerability to malware attacks and requires judicious configuration of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, thorough end-user education, and the development of policies built on best practices. Progent's veteran group of telecommuter support experts can help you to plan, deploy and maintain a compliant security solution that guards vital information resources in networks that incorporate an at-home workforce.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management offer organizations of any size a flexible and cost-effective alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your dynamic information network. Besides maximizing the security and reliability of your IT environment, Progent's patch management services allow your in-house IT team to focus on more strategic initiatives and tasks that derive the highest business value from your network. Read more about Progent's software/firmware update management services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric threat management platform that features computer learning algorithms and expert services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be installed in a few minutes to defend popular endpoints against increasingly sophisticated threats such as ransomware, known and zero-day malware, trojan viruses, hacking tool sets, memory exploits, script misuse, invasive macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is always the initial endpoint response software deployed by Progent to gain control and visibility of a customer's system at the outset of a ransomware emergency. For additional details, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) consulting.

Expertise with Horizon3.ai's NodeZero PEN Testing Products
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that supports repeated, concurrent, programmable assessment of your internal and perimeter network so you can expose, prioritize, remediate, and confirm security weaknesses before malicious hackers can exploit them. Progent can provide the skills of a NodeZero Certified Operator who can assist you to deploy NodeZero to perform comprehensive penetration tests of your perimeter and your internal network in order to evaluate your current security profile. Progent's NodeZero experts can also assist you to harden your existing network security and can assist you to design and deploy a unified cybersecurity strategy that simplifies management and provides maximum protection for on-prem, multi-cloud, and perimeter IT assets. To learn more information about Progent's threat analysis services powered by on NodeZero's pentest platform, see Consulting Support for NodeZero's Penetration Test Platform.

Stealth Penetration Security Assessment Services
Stealth intrusion checking is an important component of any comprehensive IT system security strategy. Progent's security experts can perform extensive intrusion tests without the awareness of your company's in-house IT resources. Unannounced penetration checking uncovers whether existing security defense systems such as intrusion incident alerts and event log analysis are correctly set up and consistently monitored. Progent can provide ongoing automatic penetration testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, skipped patches, and unsound IT product defaults can be combined by threat actors into the multi-front attacks typical of modern variants of ransomware. Learn more about Progent's Stealth Penetration Intrusion Assessment Services.

Progent's Flat-rate Managed Services for Information Assurance
Progent's value-priced ProSight family of managed services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection solution that incorporates SentinelOne's next generation behavior analysis technology to defend endpoints and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely get by traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to automate the entire threat progression including filtering, detection, mitigation, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection services offer economical in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge tools incorporated within one agent managed from a unified console. Progent's security and virtualization consultants can assist you to design and configure a ProSight ESP environment that meets your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require urgent attention. Progent's consultants can also assist you to set up and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

ProSight DPS: Managed Cloud Backup
Progent has worked with advanced backup/restore product vendors to create ProSight Data Protection Services, a portfolio of offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products manage and monitor your data backup operations and enable transparent backup and fast restoration of vital files, applications, images, plus VMs. ProSight DPS helps your business recover from data loss resulting from equipment failures, natural calamities, fire, malware like ransomware, user error, ill-intentioned employees, or application glitches. Managed backup services in the ProSight Data Protection product line include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these fully managed backup services are best suited for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security companies to provide web-based management and comprehensive security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication service plans incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo supports one-tap identity verification with iOS, Android, and other out-of-band devices. Using 2FA, when you sign into a secured application and give your password you are asked to verify who you are on a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A wide range of devices can be used for this second means of authentication such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can register several verification devices. To learn more about ProSight Duo identity validation services, visit Duo MFA two-factor authentication services for remote workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Because the system is virtualized, it can be ported easily to an alternate hardware environment without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard data about your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can eliminate as much as half of time wasted trying to find vital information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's security engineers offer unique support in key facets of network security such as:

Information Risk Evaluation and Compliance Assessment
Progent offers experience with security evaluation software such as Microsoft Baseline Security Analyzer or LANguard for performing a set of automatic system tests to reveal possible security holes. Progent has broad experience with these utilities and can help your company to understand assessment results and react efficiently. Progent's certified security engineers also can perform web software testing and can perform thorough assessments of corporate-wide security to assess your organization's compliance with important worldwide security specifications including FISMA, NIST, and ISO. Also, Progent can evaluate the effectiveness of your wireless protection covering stationary wireless appliances plus portable devices. Get more details concerning Progent's Information Risk Evaluation and Security Compliance Testing.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver in-depth consulting expertise for Cisco's entire range of protection and VPN solutions including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, secure broadband and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, and Catalyst Series switches. Get more details about Cisco Protection, Virtual Private Network and Aironet Wireless Help.

Other Firewall and Virtual Private Network Consulting Services
In addition to being expert in a broad array of security technologies from Microsoft and Cisco, Progent can provide organizations of all sizes top-level engineering services for solutions from other major firewall and Virtual Private Network (VPN) suppliers. Progent's consultants can provide:

Certified Information Security Manager Security Support Services
Certified Information Security Manager (CISM) Consultants for Palo Alto CaliforniaCertified Information Security Manager identifies the basic competencies and international benchmarks of performance that information technology security managers are required to achieve. CISM provides business management the assurance that those who have been awarded their CISM have the background and knowledge to offer effective security management and consulting services. Progent can offer a CISM-certified support professional to help your enterprise in critical security disciplines such as information protection governance, vulnerability assessment, information protection process management, and incident response management.

Learn additional information about Progent's CISM Security Consulting Assistance.

CISSP Security Support Services
CISSP Premier System Security Professionals for Palo Alto CaliforniaProgent's CISSP consultants are security engineers who have earned CISSP status as a result of demonstrated experience, rigorous study, and formal testing. CISSP qualification recognizes expertise in an international standard for IT security. ANSI has given the CISSP status accreditation in the field of information security under ISO/IEC 17024. Fields of expertise covered within CISSP include cybersecurity management procedures, security design and models, access permission systems, software development security, operations security, hardware security, encryption, communications, network security, and disaster recovery planning.

Learn the details about Progent's CISSP Consulting Services.

CISSP-ISSAP Premier Consultants for Secure Network Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Palo Alto CaliforniaProgent's ISSAP Certified security experts are specialists who have earned ISSAP status as a result of thorough testing and extensive experience. field experience with network security design. ISSAP security experts have comprehensive understanding of access control mechanisms and methodologies, telecommunications and network protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security specialists can help your company with all phases of architecture security.

Learn more information concerning Progent's ISSAP Certified Protected Network Architecture Consulting Services.

CISSP-ISSEP Certified Security Engineering Experts
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity expert to assist your enterprise to utilize modern system security engineering theory and processes in system development, review system security designs according to cybersecurity engineering best practices, create cohesive system designs that incorporate compliant cybersecurity features for all key system functions, develop effective design strategies to deliver operational security, perform in-depth risk analysis, and propose realistic cybersecurity models that balance your operational goals with your organization's tolerance for risk.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor (CISA) Professional Services
CISA Cybersecurity Auditor Experts for Palo Alto CaliforniaThe Certified Information Systems Auditor accreditation is a globally recognized qualification that represents expertise in IS security audit and control. Certified by the American National Standards Institute, the CISA credential has candidates pass a comprehensive test administered by the ISACA professional group. Progent offers the services of a CISA-Premier security audit consultant trained to help businesses in the fields of information systems audit process, information technology enforcement, systems and architecture lifecycle, IT service delivery, protecting data assets, and business continuity planning.

Get additional details about Progent's Certified Information Systems Auditor (CISA) Professional Expertise.

CRISC-certified Risk Mitigation Experts
CRISC Network Risk Consultants for Palo Alto CaliforniaThe CRISC certification program was initiated by ISACA in 2010 to validate a consultant's ability to plan, deploy, and maintain information system controls to mitigate network risk. Progent offers the services of a CRISC-certified consultant to assist you to develop and carry out a workplace continuity or disaster recovery strategy based on industry best practices promoted by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines. Progent's network risk mitigation services are a good fit the services provided by Progent's CISA-Premier consultants for impartially auditing your IT control design and with the services of Progent's CISM experts for implementing security policies.

Read additional information concerning Progent's CRISC-certified Network Risk Management Services.

GIAC Professional Services
Network Security Experts with Global Information Assurance Certification for Palo Alto CaliforniaGIAC was founded in 1999 to validate the knowledge of IT security experts. GIAC's goal is to make sure that a certified professional has the skills appropriate to provide support in important areas of system, data, and software security. GIAC certifications are recognized by companies and institutions throughout the world including United States NSA. Progent offers the expertise of GIAC certified professionals for any of the security disciplines addressed under GIAC accreditation programs including assessing perimeters, incident response, traffic analysis, web-based services security, and SIEM solutions.

Read additional details concerning Progent's GIAC Information Assurance Support.

Contact Progent for Computer Security Consulting Services
If your company is located in Palo Alto California and you're looking for computer security consulting expertise, telephone Progent at 800-993-9400 or see Contact Progent.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services