More Questions and Answers
How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include individualized training created for clients who want to increase their knowledge of mainstream office productivity applications and network hardware. Read more about Progent's Office Word and Microsoft Office 365 Word custom training, MS Office Excel and MS Office 365 Excel classes and consulting, MS Project training, and classes on Apple macOS and OS X application software. In addition, Progent provides live remote webinar training seminars. Virtual online classes offer a versatile and affordable solution for teaching your IT team to use a wide range of important software products.
Progent also provides detailed documentation for all services performed. These comprehensive service reports provide your internal IT staff a concise and useful chronicle of important technical issues surrounding your IT system and can provide insight on how to anticipate and solve problems in the future.
Can Progent provide help with Microsoft Access software development?
Progent's Office Access consulting experts can provide affordable remote support for all releases of Microsoft Access including desktop and browser-based versions and can provide advanced support for application programming, database migration, performance optimization, BI reporting, and troubleshooting. Progent also can provide tailored webinar classes for Office Access programming and database management.
How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting outsourcing service offers comprehensive hosting of a small or mid-size company's servers in an environment that gives the highest level of availability and scalability and is in addition easy to migrate to another host. Progent's Private Cloud hosting and management services are based on mature virtualization architectures that enable small and midsize companies with mixed- platform environments to economize significantly on the costs of capital investments, infrastructure maintenance, and IT management while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility. Find out more about Progent's ProSight family of managed services for small and mid-size businesses.
Does Progent offer help with specific Apple Mac applications?
Progent's specialists in Mac technology can support the creative aspect of Apple macOS and OS X environments by providing consulting services and training in images/, sound, and video. Progent's professionals can provide help in a range of Apple macOS and OS X applications such as Photoshop, Illustrator, Logic Pro, Digidesign Pro Tools, Apple Motion, and Adobe After Effects. Progent can also assist you with discrete projects such as scanning or digitizing audio or video or setting up an audio post production facility.
Does Progent offer consulting services for Microsoft Office 365 Excel?
Progent's Microsoft Office 365 Excel development consultants offer affordable remote programming support for programs that utilize Office Excel or Microsoft Office 365 Excel as a tool for custom business applications. Progent can assist your company to design, program, test, deploy, and administer custom applications; maintain and enhance existing software; and upgrade applications built with older releases of Excel to current ones. Progent provides expertise with Excel VBA and Microsoft Access program development and can help your company to integrate Excel-based software to SQL Server or other external databases that can accommodate realtime data. Progent's consultants can also help you to set up environments that combine Microsoft Office Excel with other Microsoft platforms including Word, PowerPoint, Project Server, and SharePoint Foundation. Progent can also help your company to upgrade to newer Excel releases, including the advanced 64-bit release, and can deliver affordable remote webinar training in Excel that can be tailored for a single person or large groups.
How can I find out more about the benefits of Progent's IT outsourcing and co-sourcing services?
Progent has published an IT outsourcing white paper that details the advantages businesses of all sizes can gain from outsourcing or co-sourcing network consulting and other computer services. Progent has also produced IT Outsourcing datasheets for several support bundles intended for small and medium sized organizations.
Can Progent provide the expertise of a CRISC-certified risk management consultant?
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to verify a consultant's ability to plan, implement, and maintain IS controls to mitigate network risk. Progent offers the services of a CRISC-certified risk management expert to help you to develop and execute a risk management plan based on industry best practices promoted by CRISC and geared to align with your company's risk appetite, business objectives, and budgetary guidelines.
Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
Progent's Cisco-certified wireless consultants offer Aironet Wi-Fi access point consulting and Cisco Wi-Fi controller integration so you can benefit from the IEEE 802.11ac Wave 2 WiFi standard to triple the speed for your Wi-Fi LAN while increasing the area covered.
Can Progent help design a fault-tolerant load balancing solution?
Load balancing of multiple servers increases throughput and provides fault tolerance by side stepping downed servers in a load-balanced array. Progent's load balancing support services cover a broad array of high-availability load balancing solutions including system load balancing, load balanced applications, network backbone routing, and content delivery technology such as F5 Networks 3DNS. Fault tolerant load balancing providers for which Progent can provide consulting expertise include Microsoft Windows 2008 Server R2 Network Load Balancing Manager, the Network Load Balancing feature of Microsoft Windows Server 2012, VM Load Balancing in Windows Server 2016, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.
Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates over a quarter century of background assisting manufacturing and distribution organizations to manage complicated supply chains and streamline key business processes in order to get products to market fast and adhere to customer schedules consistently. Progent can provide the skills of an ERP consultant with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite consulting that spans from occasional guidance to solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Office 365 integration, training, and database administration. To find out more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
What online services are available for maintaining Cisco routers?
Some of the typical online Cisco router consulting services available from Progent include setting up hostname, IP addressing, routing maps, logging, and user accounts; configuring HSRP, aggregation, static or BGP to EIGRP redistribution, and ECN gateways; fixing NAT configurations, routing tables, and BGP peering; updating router's IOS image; configuring and testing failover; fixing VPN tunnel issues; producing a network diagram and documenting configuration; plus security and fault tolerance strategy.
How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
Progent's Cisco Jabber consultants can provide remote or on-premises support to assist businesses of all sizes to plan, implement, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent offers advanced support for all the products, technologies and services that make up creating a cohesive Cisco Jabber collaboration solution including Cisco network devicesand management software, Microsoft Office applications, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration ecosystem.
More Questions and Answers
If your small business is in Palo Alto or anywhere in the
and you require technical support, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified consultant,
call 650-543-0400 or visit Contact Progent.