To get fast online assistance with computer security problems, companies in Palo Alto California have access to expert support by contacting Progent's certified security engineers. Progent's remote support consultants are ready to offer efficient and affordable help with security problems that are impacting the viability of your information system. Progent's accredited engineers are certified to provide help for systems based on Microsoft, Linux, macOS and OS X, Sun Solaris, and major versions of UNIX. Progent's broad selection of services encompasses firewall configuration, email filtering and encryption, secure network design, and business continuity planning. Progent's support staff has earned the industry's top security certifications including Certified Information Systems Auditor (CISA) and CISSP.
Progent provides remote security expertise on a by-the-minute model with no minimum call duration and without extra fees for setup or after hours support. By billing per minute and by delivering world-class help, Progent's pricing model keeps costs low and avoids scenarios where simple solutions entail major bills.
Our Network Has Been Hacked: What Are We Supposed to Do Now?
In case your network is currently experiencing a security emergency, refer to Progent's Emergency Online Technical Support to learn how to get fast assistance. Progent has a pool of seasoned network security experts who can provide online and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and hardening of your cybersecurity defense to guard against future attacks.
For companies that have planned in advance for a security breech, the formal post-attack response procedure outlined by GIAC is Progent's recommended method of responding to a serious security incident.
Introduction to Progent's Security Support Services
Coordinating data protection plus preparedness for restoring vital information and systems after a security breach requires an on-going process involving a variety of tools and processes. Progent's certified security professionals can assist your organization at all levels in your attempt to safeguard your information system, from security assessments to designing a comprehensive security program. Important technologies supported by Progent's security engineers include Planning and Implementation, Data Restoration and Security Forensics, and Managed Protection from Email-Borne Threats.
Designing and Building Secure Environments
Any organization should have a carefully considered security plan that incorporates both proactive and responsive elements. The proactive plan is a set of steps that helps to reduce security gaps. The post-attack plan defines activities to assist security personnel to evaluate the damage caused by an attack, repair the damage, record the event, and restore network activity as quickly as possible. Progent can show you how to incorporate protection into your business operations. Progent can install auditing utilities, define and execute a safe network infrastructure, and propose processes and policies to enhance the safety of your information system. Progent's security experts are ready to assist you to configure a firewall, deploy safe offsite access to e-mail and information, and install an effective virtual private network (VPN).
If your company is looking for an economical option for outsourcing your network security administration, Progent's Round-the-clock Network Support Options include automated remote server monitoring and immediate resolution of problems.
Hybrid Cloud Solutions
Progent can help your company you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud resources and that are compliant with government data security requirements. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)
Data Restoration and Failure Analysis
Progent has expertise in restoring networks and computers that have been hacked, are suspect, or have failed because of a security attack. Progent can help assess the losses caused by the breach, restore ordinary business operations, and recover data compromised owing to the event. Progent's certified specialists can also oversee a comprehensive failure evaluation by going over event logs and using other proven forensics techniques. Progent's background with security issues minimizes your downtime and allows Progent to suggest effective measures to avoid or mitigate new assaults.
Ransomware Removal and Restoration Expertise
Progent offers the help of proven ransomware recovery experts with the knowledge to reconstruct an IT network victimized by a ransomware virus like Ryuk, WannaCry, Hermes, or Locky. To learn more, visit ransomware removal and restoration expertise.
Progent's Flat-rate Managed Services for Information Security
Progent's value-priced ProSight family of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services offered by Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning technology to defend endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely get by traditional signature-based AV products. ProSight ASM safeguards local and cloud-based resources and provides a single platform to automate the complete threat progression including blocking, identification, mitigation, remediation, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.
ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection services offer ultra-affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge tools incorporated within one agent managed from a single control. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that addresses your organization's unique requirements and that helps you demonstrate compliance with government and industry information security regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent's consultants can also assist your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.
ProSight DPS: Managed Backup and Recovery
ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid restoration of vital data, applications and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical data. Learn more about ProSight DPS Managed Cloud Backup and Recovery.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security vendors to deliver web-based management and comprehensive protection for your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of inspection for incoming email. For outbound email, the local gateway provides AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the client owns the data, the OS software, and the apps. Because the environment is virtualized, it can be ported immediately to a different hardware solution without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect information about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can save up to 50% of time wasted looking for critical information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Find out more about ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's certified security consultants can provide world-class consulting support in vital areas of computer protection including:
Information Risk Evaluation and Compliance Testing
Progent provides expertise with information risk evaluation tools such as Microsoft Baseline Security Analyzer or LANguard for conducting a variety of comprehensive network scans to identify possible security problems. Progent has broad skills with these and similar utilities and can assist your company to understand audit reports and react efficiently. Progent's certified security consultants also provide web software testing and can conduct thorough assessments of corporate-wide security to determine your organization's compliance with key industry security standards including FISMA, NIST, and ISO. Also, Progent can evaluate the strength of your wireless security including in-place wireless appliances plus portable handsets. Read more information about Progent's Security Vulnerability Evaluation and Security Compliance Testing.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Support
Progent's Cisco CCIE engineers and Cisco CCNP experts can deliver in-depth technical support for Cisco's complete range of security and VPN solutions including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Find out more details concerning Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Help.
Other Firewall and Virtual Private Network Solutions
Unannounced Penetration Checking Services
As well as supporting a wide range of network security technologies available from Microsoft and Cisco, Progent offers organizations of all sizes advanced engineering services for security products from other important firewall and VPN suppliers. Progent's engineers can provide:
Stealth penetration testing is a vital technique for allowing organizations to determine how vulnerable their IT systems are to serious threats by testing how well corporate protection policies and mechanisms stand up to authorized but unannounced intrusion attempts instigated by veteran security engineers using advanced intrusion techniques. Learn more information concerning Progent's Penetration Testing Services.
Certified Information Security Manager Security Consulting Services
CISM defines the basic competencies and international benchmarks of performance that IT security professionals are expected to achieve. CISM provides executive management the assurance that consultants who have earned their CISM possess the experience and knowledge to offer effective security management and consulting support. Progent can offer a CISM-certified consultant to assist your enterprise in critical security areas including data protection governance, risk management, data protection process control, and incident response management.
Learn more details concerning Progent's Certified Information Security Manager (CISM) Security Consulting Services.
Certified Information Systems Security Professionals (CISSP) Security Consulting Services
Progent's CISSP consultants are security engineers who have earned CISSP certification through verified experience, extensive study, and formal examination. CISSP Certification recognizes expertise in a worldwide standard for information security. ANSI has given the CISSP credential official recognition in the field of IT security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security administration practices, security design and test systems, access permission systems, software development security, business processes security, hardware security, encryption, telecommunications, Internet security, and disaster recovery planning.
Read more information about Progent's CISSP Support Expertise.
CISSP-ISSAP Premier Experts for Secure Network Infrastructure
Progent's ISSAP Premier cybersecurity consultants have earned ISSAP accreditation after thorough testing and significant hands-on work with information security design. ISSAP consultants possess comprehensive understanding of access control mechanisms and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can assist your business with all phases of architecture security.
Find out additional information concerning Progent's ISSAP Accredited Protected IT Infrastructure Engineering Services.
CISSP-ISSEP Certified Cybersecurity Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP network security expert to assist your organization to utilize current system security engineering theory and techniques in system development, review and evaluate system security designs based on security engineering best practices, create viable system designs that incorporate compliant cybersecurity mechanisms for all key system functions, develop efficient configuration strategies to provide operational security, perform in-depth risk analysis, and propose practical cybersecurity models that balance your operational goals with your organization's risk tolerance.
Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor Support Services
The Certified Information Systems Auditor (CISA) accreditation is a prestigious qualification that indicates mastery in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential has consultants undergo a comprehensive examination administered by the ISACA international professional association. Progent offers the expertise of a CISA-Premier security audit engineer trained to assist businesses in the fields of information systems audit services, IT governance, systems and architecture planned useful life, IT support, safeguarding information resources, and business continuity preparedness.
Find out more information concerning Progent's CISA Support Services.
CRISC IT Risk Mitigation Consultants
The CRISC program was initiated by ISACA to verify a consultant's ability to plan, implement, and maintain IS controls to reduce risk. Progent offers the expertise of a CRISC-certified engineer to assist you to create and execute a business continuity strategy based on industry best practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and budgetary guidelines. Progent's risk management services are complementary to the support provided by Progent's CISA-Premier consultants for objectively evaluating your IT control design and also with the expertise of Progent's CISM experts for implementing security policies and procedures.
Get additional information concerning Progent's CRISC-certified Network Risk Management Expertise.
Global Information Assurance Certification Support Services
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of IT security professionals. GIAC's mission is to ensure that a certified professional possesses the knowledge needed to deliver support in vital areas of system, information, and application security. GIAC accreditations are recognized by businesses and institutions around the world including U.S. NSA. Progent can provide the help of certified professionals for any of the security services covered under GIAC accreditation topics such as assessing security systems, security incident response, intrusion detection, web-based services security, and SIEM solutions.
Read more information concerning Progent's GIAC Information Assurance Services.
Contact Progent for Computer Security Help
If your company is located in Palo Alto California and you're looking for network security help, telephone Progent at 800-993-9400 or refer to Contact Progent.
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||Fremont Executive Suites
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services