To get immediate remote help with computer security problems, companies in Palo Alto California can find expert expertise from Progent's security professionals. Progent's online service staff is available to provide efficient and affordable assistance with security emergencies that are impacting the productivity of your IT network. Progent's accredited engineers are certified to support systems powered by Windows, Linux, macOS and OS X, Solaris, and popular versions of UNIX. Progent's wide selection of services addresses firewall technology, email security, protected network design, and disaster recovery planning. Progent's technical support staff has been awarded the industry's top security accreditations including GIAC (Global Information Assurance Certification) and Certified Information Systems Security Professional (CISSP).
Progent offers online security support services on a per-minute model without minimum minutes and no additional charges for setup or off-hour support. By charging per minute and by delivering world-class support, Progent's billing policy keeps costs under control and eliminates scenarios where quick solutions entail major charges.
Our Network Has Been Hacked: What Do We Do Now?
If your network is now fighting a security emergency, refer to Progent's Emergency Online Network Help to find out how to get fast help. Progent has a team of veteran cybersecurity experts who offer remote and on-premises assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity profile to guard against future attacks.
For companies who have planned beforehand for being hacked, the step-by-step incident handling model promoted by Global Information Assurance Certification is Progent's recommended method of responding to a serious security attack.
Overview of Progent's Security Support Services
Managing network protection plus preparation for restoring critical information and functions following an attack requires a continual effort involving a variety of technologies and processes. Progent's certified security experts can assist your organization at any level in your efforts to safeguard your information system, ranging from security audits to designing a complete security plan. Important technologies covered by Progent's security engineers include Security Planning and Implementation, Information Recovery and Security Forensics, and Managed Protection from E-mail-Borne Attacks.
Planning and Implementing Secure Environments
Every company should develop a thoroughly considered security plan that incorporates both preventive and responsive steps. The proactive strategy is a set of precautions that helps to minimize vulnerabilities. The post-attack strategy specifies procedures to assist IT staff to assess the losses resulting from a breach, repair the damage, record the experience, and restore business activity as soon as feasible. Progent can show you how to build protection into your company processes. Progent can set up scanning software, create and build a secure computer infrastructure, and propose processes and policies to enhance the safety of your network. Progent's security experts are available to help you to configure a firewall, deploy protected offsite access to email and information, and configure an effective virtual private network.
If your company is interested in an affordable way for jobbing out your security administration, Progent's Round-the-clock Monitoring Services include continual online server monitoring and quick response to emergencies.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, manage and repair enterprise hybrid cloud solutions that include local and cloud infrastructure and that are compliant with regulatory security standards. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)
System Restoration and Security Forensics
Progent has expertise in restoring networks and computers that have been hacked, are in question, or have failed as a result of a security breakdown. Progent can help evaluate the losses resulting from the breach, restore normal functions, and retrieve information compromised owing to the breach. Progent's security specialists can also perform a thorough failure evaluation by examining activity logs and utilizing a variety of advanced forensics techniques. Progent's experience with security consulting reduces your downtime and permits Progent to suggest efficient strategies to prevent or contain new attacks.
Ransomware Removal and Restoration Expertise
Progent offers the services of proven ransomware recovery consultants with the skills to rebuild a network victimized by a ransomware virus like Ryuk, Dharma, Hermes, or MongoLock. To learn more, visit ransomware cleanup and restoration services.
Progent's Flat-rate Managed Services for Information Assurance
Progent's low-cost ProSight family of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to automate the entire threat lifecycle including protection, infiltration detection, mitigation, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection managed services deliver economical multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering via leading-edge tools packaged within one agent managed from a unified control. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent's consultants can also assist you to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.
ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services offer small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup activities and allows fast recovery of vital data, apps and virtual machines that have become lost or damaged due to hardware failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced support to set up ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FINRA, and PCI and, when necessary, can help you to recover your critical data. Read more about ProSight DPS Managed Backup and Recovery.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top information security vendors to deliver centralized control and world-class protection for your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter. For more information, visit Email Guard spam filtering and data leakage protection.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the apps. Since the system is virtualized, it can be ported easily to a different hosting environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out more details about ProSight IT Asset Management service.
Special Security Services Available from Progent
Progent's security engineers offer unique consulting support in vital facets of IT security such as:
Vulnerability Audits and Compliance Testing
Progent provides experience with security evaluation tools like Microsoft Baseline Security Analyzer or LANguard from GFI for performing a set of comprehensive network scans to reveal possible security gaps. Progent has extensive skills with these utilities and can assist you to understand assessment results and react appropriately. Progent's security consultants also provide web application testing and can conduct thorough assessments of enterprise-wide security to determine your company's compliance with major industry security standards including FISMA, PCI, and ISO 17799. Also, Progent can assess the effectiveness of your wireless security including in-place wireless appliances as well as portable handsets. Read additional details about Progent's Security Vulnerability Audits and Security Compliance Testing.
Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Consulting
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide world-class technical services for Cisco's complete range of security and Virtual Private Network products such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst FWSM, secure broadband and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Find out more details about Cisco Security, Virtual Private Network and Wireless Help.
Additional Firewall and VPN Solutions
Unannounced Intrusion Testing Services
In addition to being expert in a wide array of network security technologies from Microsoft and Cisco, Progent can provide organizations of all sizes top-level support for products from other important firewall and Virtual Private Network (VPN) vendors. Progent's engineers can provide:
Stealth penetration testing is a vital method for allowing organizations to understand how vulnerable their IT systems are to real-world threats by showing how thoroughly corporate protection processes and mechanisms hold up against planned but unpublicized penetration efforts instigated by veteran security engineers utilizing the latest hacking techniques. Learn the details about Progent's Penetration Testing Services.
Certified Information Security Manager Security Support Services
CISM identifies the basic skills and international standards of service that information technology security professionals are expected to achieve. It offers executive management the assurance that those who have been awarded their CISM possess the experience and knowledge to provide effective security administration and consulting services. Progent can offer a CISM-certified support professional to help your enterprise in vital security disciplines including data security governance, vulnerability assessment, information security process control, and incident response support.
Get more information concerning Progent's Certified Information Security Manager (CISM) Security Consulting Services.
Certified Information Systems Security Professionals (CISSP) Security Support Services
Progent's CISSP consultants are security specialists who have been awarded CISSP status through verified professional work, extensive study, and formal testing. CISSP Certification recognizes expertise in a worldwide standard for information security. American National Standards Institute has given the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Areas of expertise included under CISSP include cybersecurity management practices, security architecture and models, connection control systems, software development security, business processes security, physical security, encryption, communications, Internet security, and disaster recovery planning.
Find out more details about Progent's CISSP Support Expertise.
CISSP-ISSAP Certified Consultants for Secure System Infrastructure
Progent's ISSAP Certified security experts are specialists who have been awarded ISSAP accreditation after thorough testing and significant hands-on work with network security design. ISSAP consultants have comprehensive knowledge of access control systems and methodologies, phone system and network security, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can assist your company with all phases of secure network architecture.
Find out additional details about Progent's ISSAP Accredited Protected Network Architecture Consulting Support.
CISSP-ISSEP Certified Security Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity consultant to assist your organization to follow modern system security engineering theory and processes in system development, review and evaluate system security designs based on security engineering leading practices, create viable system designs that include compliant cybersecurity mechanisms for all key system functions, define effective design and configuration strategies to provide protection for operations, perform comprehensive risk analysis, and propose realistic cybersecurity models that balance your operational goals with your organization's tolerance for risk.
Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor (CISA) Support Expertise
The CISA credential is a prestigious achievement that signifies mastery in information system security auditing. Accredited by the American National Standards Institute, the CISA credential requires that consultants pass an extensive test overseen by the ISACA professional group. Progent can provide the services of a CISA-Premier security engineer trained to assist companies in the areas of IS audit process, IT administration, systems and architecture lifecycle, IT service delivery, safeguarding information resources, and disaster recovery planning.
Get additional details concerning Progent's Certified Information Systems Auditor (CISA) Professional Services.
CRISC-certified Risk Management Specialists
The CRISC program was initiated by ISACA in 2010 to verify a consultant's ability to plan, implement, and support information system controls to reduce risk. Progent offers the expertise of a CRISC-certified consultant to assist your company to develop and carry out a workplace continuity plan that follows industry best practices identified by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget. Progent's network risk mitigation services are a good fit the services provided by Progent's CISA-Certified security engineers for objectively evaluating your IS control mechanisms and also with the services of Progent's CISM-certified support professionals for implementing security policies.
Read the details concerning Progent's CRISC-certified Network Risk Mitigation Expertise.
GIAC (Global Information Assurance Certification) Consulting Services
Global Information Assurance Certification was established in 1999 to validate the skill of IT security engineers. GIAC's mission is to ensure that an accredited professional possesses the knowledge appropriate to deliver services in critical areas of system, information, and application program security. GIAC certifications are acknowledged by businesses and government organizations all over the world including United States National Security Agency. Progent can provide the help of certified professionals for all of the security services covered under GIAC accreditation topics including assessing IT infrastructure, incident handling, traffic analysis, web services security, and SIEM solutions.
Learn more information concerning Progent's GIAC Information Assurance Services.
Get in Touch with Progent for Network Security Support
If your company is situated in Palo Alto California and you need cybersecurity expertise, phone Progent at 800-993-9400 or see Contact Progent.
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||Fremont Executive Suites
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||18525 Sutter Blvd
Morgan Hill, CA 95037
||Morgan Hill Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services