|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
We need fault-tolerant interoffice connectivity. Can Progent help?
Progent offers interoffice access support to show you how to plan and deploy fault-tolerant architectures for WAN connectivity. Progentís Cisco-certified Cisco Certified Internetwork Experts can plan and implement ultra-reliable Inter-office connections based on non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connections and automatic fail-over can provide affordable non-stop interoffice connectivity.
Can Progent help set up secure and fault-tolerant email?
Progent can give small businesses fast access to a network professional with expertise in Microsoft Exchange Server 2016 upgrade support, Exchange Server 2013 Database Availability Group (DAG) configuration, Exchange Server 2010 design, Windows Server 2016 Privileged Access Management and Cloud Witness solutions, Windows Server 2012 R2 virtual networking support services, Windows Server 2008 failover clustering integration, and Data Protection Manager deployment in order to build an advanced high-availability email solution that supports local workers, remote offices, telecommuters, and road warriors. Progent's ProSight Email Guard is a spam and virus filtering service platform that stops spam and email-based attacks and includes cloud-based disaster recovery via email spooling. Progent's CISSP and GIAC-certified security engineers can help your company to create architectures, security policies, and operational processes that optimize messaging security.
Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco VoIP phone and video IP phone consultants can assist your business to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly branded CallManager, or with Cisco Unified CM Express to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, setting up SIP PSTN trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.
How does Progent handle problem escalation?
Progent follows a team approach to problem escalation, making it possible to solve even the toughest network problems that can crop up from time to time. By leveraging hundreds of man-years of background from Progent's Microsoft and Cisco-certified consultants, Progent can quickly and economically fix networking problems that would baffle ordinary computer support companies. Working with thousands of clients on implementation and troubleshooting jobs every year gives Progent a well-grounded view concerning which techniques succeed and which ones do not in solving network issues.
Can Progent help us recover from a ransomware attack?
Progent can provide the help of proven ransomware recovery experts with the skills to rebuild a network that has suffered an attack by a ransomware virus such as Ryuk, WannaCry, Hermes, or Locky. For more information, see ransomware removal and restoration consulting.
How can Progent help our business evaluate and install Windows Server 2012 R2?
Progent's Microsoft-certified Windows Server 2012 consulting experts can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test environments and migration strategies, optimize your network for local, multi-location, cloud-based, and partial-cloud environments, educate your IT support, staff, create a corporate-wide security plan, automate IT management, assist with application development, and build and test a DR/BC plan. If your organization is considering migrating from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid solutions experts can assist you to assess the value of Windows Server 2016 for your environment and design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model.
Does Progent support Microsoft and Cisco technology exclusively?
Progent's focus is Microsoft software and Cisco networking products, but
Progent has deep experience in the design, installation, and integration of heterogeneous networks
that combine products from multiple top vendors. Services available from Progent include Mac and iPad help, Linux support, Sun expertise, iPhone integration and management, Google Android smartphone integration, RIM BlackBerry integration, Citrix consulting, plus consulting for Computer Associates, HP/Compaq,
Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.
How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with continual replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters located as far as 300km apart from each other. Progent can provide access to a certified NetApp MetroCluster expert who can help you to design, configure, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by delivering guidance with tasks like assigning shelf IDs, determining plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network between your storage clusters, and testing your disaster recovery solution to show adherence with industry standards and regulatory mandates.
How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
System Center 2016 delivers important enhancements for managing hybrid cloud environments through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous networks that include various Linux distributions, Hyper-V and VMware; and expanded cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide advanced online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and configure a new deployment of System Center 2016, extend or tune an existing one, upgrade smoothly from a previous version of System Center, or troubleshoot your System Center environment.
More Questions and Answers
If your small business is in Palo Alto or anywhere in the
and you need technical support, IT outsourcing, or high-level expertise from a Progent professional,
call 650-543-0400 or visit Contact Progent.