For fast remote help with computer security issues, businesses in Palo Alto California have access to expert troubleshooting by contacting Progent's security engineers. Progent's remote support consultants are available to provide effective and economical help with security problems that are impacting the viability of your information system. Progent's accredited security consultants are certified to provide help for systems based on Microsoft Windows, Linux, Apple macOS and OS X, Sun Solaris, and popular derivatives of UNIX. Progent's broad selection of consulting services addresses firewall configuration, email filtering and encryption, secure system design, and business continuity preparedness. Progent's support staff has been awarded the industry's most advanced security certifications including Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional.
Progent offers remote security support services on a by-the-minute model with no minimum call duration and without extra fees for setup or off-hour service. By billing per minute and by delivering world-class support, Progent's billing policy keeps costs low and eliminates scenarios where simple fixes entail big expenses.
Our Network Has Been Attacked: What Do We Do Now?
If your business is now experiencing a network security emergency, refer to Progent's Urgent Remote Network Support to learn how to receive fast assistance. Progent maintains a team of seasoned cybersecurity experts who offer remote and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and enhancement of your cybersecurity profile to protect against future attacks.
For businesses who have planned in advance for an attack, the formal post-attack handling procedure promoted by GIAC is Progent's recommended method of responding to a major security incident.
Overview of Security Support Services
Managing data protection as well as preparation for recovering vital information and functions following an attack requires a continual effort that entails an array of tools and processes. Progent's certified security experts can support your business at whatever level in your efforts to protect your IT network, ranging from security audits to designing a complete security plan. Important areas supported by Progent's security consultants include Security Planning and Prevention, Data Recovery and Security Forensics, and Managed Filtering of Email-Based Spam and Viruses.
Planning and Implementing Protected Environments
Any organization ought to develop a carefully considered security strategy that includes both proactive and reactive activity. The pre-attack strategy is a set of steps that helps to minimize vulnerabilities. The post-attack plan specifies activities to help IT staff to inventory the losses resulting from an attack, repair the damage, document the event, and restore business activity as quickly as feasible. Progent can advise you how to build security into your business processes. Progent can install scanning utilities, define and implement a secure network infrastructure, and propose procedures and policies that will maximize the safety of your network. Progent's security experts are ready to assist you to set up a firewall, design protected online and mobile access to e-mail and information, and install an effective virtual private network (VPN).
If you are looking for an economical option for jobbing out your security administration, Progent's 24x7 Network Support Services include non-stop remote server tracking and immediate response to emergencies.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, administer and repair enterprise hybrid cloud solutions that combine physical and cloud infrastructure and that are compliant with government data security standards. (Find out about Progent's Office 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)
System Recovery and Failure Analysis
Progent provides skill in restoring networks and computers that have been hacked, are suspect, or have stopped working following a security breakdown. Progent can help determine the losses resulting from the assault, restore ordinary business operations, and retrieve data lost as a result of the assault. Progent's certified specialists can also oversee a comprehensive forensic analysis by examining activity logs and utilizing a variety of advanced assessment techniques. Progent's background with security issues minimizes your off-air time and permits Progent to recommend efficient strategies to prevent or contain future assaults.
Ransomware Removal and Recovery Consulting
Progent can provide the help of seasoned ransomware recovery experts with the knowledge to restore an information system victimized by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or MongoLock. For more information, see ransomware removal and restoration consulting.
Patch Management Services
Progent's managed services for patch management offer businesses of any size a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and documenting updates to your ever-evolving information network. In addition to optimizing the security and functionality of your computer environment, Progent's software/firmware update management services permit your IT team to concentrate on line-of-business projects and activities that derive maximum business value from your information network. Read more about Progent's software/firmware update management support services.
Progent's Flat-rate Managed Services for Information Assurance
Progent's affordable ProSight line of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior analysis tools to defend endpoints and servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to automate the entire threat progression including protection, detection, containment, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge technologies packaged within one agent accessible from a single console. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP environment that meets your organization's specific requirements and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent attention. Progent's consultants can also help you to install and verify a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.
ProSight Data Protection Services: Managed Backup
ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup processes and allows fast restoration of vital data, applications and virtual machines that have become lost or damaged as a result of hardware failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can deliver advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical data. Learn more about ProSight DPS Managed Cloud Backup and Recovery.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top information security vendors to deliver web-based control and world-class security for all your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall. For more details, visit Email Guard spam and content filtering.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the client owns the data, the OS software, and the applications. Since the system is virtualized, it can be moved easily to an alternate hardware solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data about your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it. Learn more details about ProSight IT Asset Management service.
Specialized Security Services Available from Progent
Progent's certified engineers offer unique expertise in key facets of IT protection such as:
Security Vulnerability Audits and Security Compliance Testing
Progent provides expertise with security evaluation utilities such as Microsoft Baseline Security Analyzer or LANguard for conducting a set of comprehensive system tests to uncover possible security gaps. Progent has extensive skills with these utilities and can help you to understand audit reports and respond efficiently. Progent's certified security engineers also can perform web software testing and can conduct thorough evaluation of enterprise-wide security to determine your company's compliance with major global security specifications such as HIPAA, PCI, and ISO. In addition, Progent can evaluate the effectiveness of your wireless protection including in-place wireless equipment as well as portable handsets. Find out additional information about Progent's Security Vulnerability Evaluation and Compliance Assessment.
Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can provide in-depth consulting expertise for Cisco's entire family of security and Virtual Private Network (VPN) solutions such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM, protected high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Learn more details about Cisco Security, Virtual Private Network and Aironet Wireless Consulting.
Additional Firewall and VPN Solutions
Stealth Intrusion Testing Services
As well as being expert in a broad range of protection solutions available from Microsoft and Cisco, Progent offers companies of all sizes expert engineering services for products from other important firewall and Virtual Private Network (VPN) suppliers. Progent's consultants offer:
Unannounced penetration checking is a valuable method for helping companies to determine how exposed their IT systems are to real-world attacks by testing how well network security processes and technologies hold up against planned but unpublicized intrusion attempts launched by seasoned security specialists utilizing the latest hacking techniques. Get more details about Progent's Penetration Testing Services.
Certified Information Security Manager Security Consulting Services
CISM defines the core competencies and international standards of performance that information security managers are expected to master. CISM offers business management the confidence that consultants who have been awarded their certification have the experience and skill to provide effective security administration and consulting services. Progent can provide a CISM-certified support professional to help your organization in key security areas such as information security governance, vulnerability management, information protection program control, and incident handling management.
Find out additional information about Progent's CISM Security Consulting Expertise.
CISSP Security Consulting Services
Progent's CISSP consultants are security specialists who have been awarded CISSP accreditation through demonstrated experience, extensive study, and exhaustive examination. CISSP Certification recognizes expertise in an international standard for information security. American National Standards Institute has given the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Areas of expertise covered within CISSP include security administration procedures, security design and models, connection control systems, applications development security, operations security, physical security, cryptography, communications, network security, and disaster recovery planning.
Find out additional information about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Certified Experts for Secure System Architecture
Progent's ISSAP Premier security experts are specialists who have earned ISSAP certification as a result of thorough examination and extensive hands-on work with network security architecture. ISSAP consultants have comprehensive understanding of access control mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-premier security consultants can assist your company with all phases of secure network architecture.
Get additional information about Progent's ISSAP Accredited Protected Network Infrastructure Consulting Services.
CISSP-ISSEP Premier Cybersecurity Engineering Experts
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity expert to help your organization to follow modern system security engineering theory and techniques in system development, evaluate system security designs based on security engineering leading practices, produce cohesive system designs that include compliant security mechanisms for all critical system functions, develop effective design and configuration strategies to provide protection for operations, perform comprehensive risk analysis, and recommend practical security solutions that balance your operational goals with your organization's tolerance for risk.
Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor (CISA) Consulting Expertise
The Certified Information Systems Auditor (CISA) credential is a recognized qualification that represents expertise in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential has consultants undergo an extensive test overseen by the ISACA professional association. Progent can provide the services of a CISA-Certified security audit engineer trained to assist companies in the fields of information systems audit process, information technology administration, network assets and infrastructure lifecycle, information technology support, protecting data resources, and business continuity preparedness.
Learn more information about Progent's CISA Consulting Expertise.
CRISC IT Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to verify an IT professional's skills to plan, deploy, and maintain IS control mechanisms to mitigate network risk. Progent can provide the expertise of a CRISC-certified engineer to help you to create and carry out a business continuity or disaster recovery plan that follows leading practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget. Progent's risk mitigation services are a good fit the support provided by Progent's CISA-Premier security engineers for impartially evaluating your IS control mechanisms and also with the services of Progent's CISM-certified support professionals for implementing company-wide security policies and procedures.
Learn more information about Progent's CRISC Network Risk Mitigation Services.
GIAC Consulting Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of information technology security engineers. GIAC's goal is to verify that a certified professional possesses the skills needed to deliver support in vital categories of network, information, and application software security. GIAC certifications are recognized by businesses and government organizations around the world including U.S. National Security Agency. Progent offers the assistance of certified security engineers for all of the security disciplines addressed within GIAC certification programs such as auditing security systems, incident response, intrusion detection, web-based services security, and SIEM solutions.
Learn more details about Progent's GIAC Information Assurance Support.
Contact Progent for Network Security Help
If your business is situated in Palo Alto California and you're looking for cybersecurity engineering help, phone Progent at 800-993-9400 or see Contact Progent.
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||Fremont Executive Suites
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||18525 Sutter Blvd
Morgan Hill, CA 95037
||Morgan Hill Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services