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Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates software deployment and updating, streamlines compliance settings management, keeps track of network resources, guards against corporate data leakage, performs health monitoring, enables secure end-user self service, and delivers a common point of control for managing multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration specialists can help businesses of any size with any aspect of designing, implementing, operating and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.
Can Progent help set up pilot systems to help our company test new technology?
Progent's Test and Training Lab located at the QTS Colocation Center in Sacramento is available for testing mission-critical applications, developing cost-effective system upgrade procedures, assessing and tuning performance, designing or verifying business continuity solutions, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers without sufficient internal resources to assemble effective pilot systems, the lab cuts capital costs and engineering risk and helps keep critical IT projects on schedule.
How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include customized training created for clients who desire to increase their knowledge of mainstream office productivity software and network hardware. Find out more about Progent's Office Word and Office 365 Word training, Microsoft Excel and MS Office 365 Excel classes and programming help, Microsoft Project training, and seminars on Apple macOS and OS X application software. In addition, Progent offers live remote webinar education classes. Virtual online classes provide a versatile and affordable way for training your IT team to use a broad selection of key software products.
Progent also offers detailed documentation for all delivered services. These in-depth service reports offer your internal IT staff a concise and helpful chronicle of important technical issues concerning your IT system and can shed light on how to anticipate and resolve problems to come.
Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
Microsoft Exchange 2016 offers significant improvements compared to older versions of Exchange through innovations including built-in support for high-availability mailbox server clustering known as Database Availability Groups or DAGs the ability to use low-cost disk storage to cut the cost of large e-mail inboxes, a feature-rich OWA web client that works with all popular web browsers, sophisticated voice mail capability featuring voice-to-text conversion, and a variety of tools for improving security and regulatory compliance. Microsoft calculates that if carefully configured, up-to-date versions of Microsoft Exchange can cut email expenses by 50-80%. Since Microsoft no longer supports Microsoft Exchange 2003, organizations have an additional reason to ask Progent's Microsoft Exchange 2016 experts about migrating to the latest version of Exchange.
How can Progent help us protect ourselves against Ransomware?
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone interview with a Progent information assurance consultant. The interview is designed to help assess your organization's ability to stop or recover rapidly from a ransomware incident. Progent will work with you directly to gather information about your existing antivirus tools and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient AV and backup system that meets your business requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.
Can Progent provide certified expertise for information assurance and SIEM solutions?
GIAC was established in 1999 to certify the skill of computer security professionals. GIAC accreditations are recognized by companies and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer help with all of the network security disciplines addressed under GIAC accreditation such as evaluating network vulnerability, incident management and response, traffic analysis, web-based application security and SIEM solutions for compliance with regulatory mandates for reporting security incidents.
How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
Progent's Cisco Jabber consultants can provide online or on-premises expertise to help organizations of all sizes to design, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers in-depth expertise for all the technologies that go into building a cohesive Jabber collaboration solution including Cisco network devicesand management software, Microsoft Office 365 apps, Windows and Mac desktops, iOS and Google Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a modern collaboration ecosystem.
Can Progent Help with Oracle Database Administration and Application Development?
Progent offers affordable access to an Oracle expert for Oracle database administration support or an Oracle application developer. Progent can assist you to develop efficient mechanisms for critical Oracle DBA tasks including performance tuning, backup and restore processes, and database protection, or train your IT personnel how to follow industry best practices for streamlining various management procedures. Progent can also provide the services of a PL/SQL programmer to assist your company to design, test, troubleshoot, or migrate Oracle applications that can vary from business reports to data-driven web sites. Progent has skill using SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune current SQL code using Oracle's SQL Tuning Advisor and SQL Access Advisor.
How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 experts and Windows Server 2012 R2 support experts can assist you to analyze the potential benefits of Hyper-V-powered virtualization for your company, conduct pilot implementations to verify Hyper-V's operation with your production applications, evaluate your network and server infrastructure for optimal performance with virtualization solutions, help you in upgrading to Microsoft Windows Server 2016 or Windows Server 2012 R2 and configuring Windows Hyper-V, train your network management personnel to track and administer Hyper-V, offer expert consulting support for improving the protection of your virtual machines, establish and validate disaster recovery procedures that maximize network availability, and provide continuing consulting and technical support including affordable remote repair and comprehensive Help Desk services.
How Can Progent Help with Windows Server 2008 R2?
The sophistication and versatility of Microsoft Windows Server 2008 R2 requires an information technology expert with real-world experience and diverse knowledge in designing and building cohesive end-to-end business information solutions. The experience of Progent's certified Windows Server experts, averaging over 10 years of background supporting Microsoft-based solutions, helps insure your success in maintaining and managing your Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 experts can also assist you to assess the advantages of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on building a hybrid architecture that combines local systems with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.
Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent can provide remote or onsite access to a certified CCIE engineer to assist you to plan, install, administer and troubleshoot converged communications networks built on Cisco Unified Communication technology in an in-house, cloud-centric, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have extensive backgrounds assisting companies of all sizes to create advanced collaboration solutions by delivering expert services such as Cisco Unified Communications Manager and CallManager planning and deployment, IP voice and video phones and soft phones setup, and Cisco wireless IP phone deployment. Progent's consultants can help you with Cisco's extensive portfolio of UC applications like Cisco Jabber, WebEx Meeting Center, Unity Connection, Unified Contact Center Express, and Unified Attendant Console.
We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can provide businesses with an IT management professional who can function as a temporary or part-time Chief Information Officer. This experienced IT officer can provide long-term direction to assist your company to deploy sensible IT products to improve business operations so they match more closely with your corporate objectives. Your company can develop and install a well thought out IT strategy without incurring the cost of a full-time senior IT executive. Important tasks Progent's temporary Chief Information Officer can perform include strategic planning, rationalizing technology budgets, developing and tracking models for TCO, optimizing business processes, negotiating contracts with vendors, establishing security policies, monitoring service level agreements, streamlining data center management, software revision management, IT asset documentation control, and business continuity preparedness.
Can Progent help us integrate Fortinet FortiGate firewalls?
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering best-in-class performance for SSL/TLS inspection. Progent's Fortinet firewall consultants can help you to integrate your Fortinet security appliances to safeguard your digital resources at the enterprise perimeter, within the data center, at branches, and at the cloud edge. To learn more, see Fortinet NGFW firewall consultants.
Can Progent help us to configure and manage Cisco Wi-Fi controller hardware or software?
Progent's Cisco wireless controller experts can assist your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's latest wireless controller technology. Progent can provide support for physical and software-based Wi-Fi controllers and can assist you to determine which version is appropriare for your wireless environment. For Wave 2 Wi-Fi controllers from Cisco, Progent offers Cisco 3504 wireless controller expertise, Cisco 5520 Wi-Fi controller support, and Cisco 8540 wireless controller expertise.
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