Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters		 2570 N. First Street, 2nd Floor
San Jose, CA 95131		 408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560		 510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545		 510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612		 510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306		 650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954		 707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588		 925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765		 916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834		 916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111		 415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131		 408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403		 650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939		 415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062		 831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401		 707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533		 707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596		 925-362-2400 Walnut Creek Network Support Services





More Questions and Answers

Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates software deployment and updating, streamlines compliance settings management, keeps track of network resources, guards against corporate data leakage, performs health monitoring, enables secure end-user self service, and delivers a common point of control for managing multi-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration specialists can help businesses of any size with any aspect of designing, implementing, operating and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid environments.

Can Progent help set up pilot systems to help our company test new technology?
Progent's Test and Training Lab located at the QTS Colocation Center in Sacramento is available for testing mission-critical applications, developing cost-effective system upgrade procedures, assessing and tuning performance, designing or verifying business continuity solutions, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers without sufficient internal resources to assemble effective pilot systems, the lab cuts capital costs and engineering risk and helps keep critical IT projects on schedule.

How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include customized training created for clients who desire to increase their knowledge of mainstream office productivity software and network hardware. Find out more about Progent's Office Word and Office 365 Word training, Microsoft Excel and MS Office 365 Excel classes and programming help, Microsoft Project training, and seminars on Apple macOS and OS X application software. In addition, Progent offers live remote webinar education classes. Virtual online classes provide a versatile and affordable way for training your IT team to use a broad selection of key software products.

Progent also offers detailed documentation for all delivered services. These in-depth service reports offer your internal IT staff a concise and helpful chronicle of important technical issues concerning your IT system and can shed light on how to anticipate and resolve problems to come.

Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
Microsoft Exchange 2016 offers significant improvements compared to older versions of Exchange through innovations including built-in support for high-availability mailbox server clustering known as Database Availability Groups or DAGs the ability to use low-cost disk storage to cut the cost of large e-mail inboxes, a feature-rich OWA web client that works with all popular web browsers, sophisticated voice mail capability featuring voice-to-text conversion, and a variety of tools for improving security and regulatory compliance. Microsoft calculates that if carefully configured, up-to-date versions of Microsoft Exchange can cut email expenses by 50-80%. Since Microsoft no longer supports Microsoft Exchange 2003, organizations have an additional reason to ask Progent's Microsoft Exchange 2016 experts about migrating to the latest version of Exchange.

How can Progent help us protect ourselves against Ransomware?
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone interview with a Progent information assurance consultant. The interview is designed to help assess your organization's ability to stop or recover rapidly from a ransomware incident. Progent will work with you directly to gather information about your existing antivirus tools and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient AV and backup system that meets your business requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Can Progent provide certified expertise for information assurance and SIEM solutions?
GIAC was established in 1999 to certify the skill of computer security professionals. GIAC accreditations are recognized by companies and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer help with all of the network security disciplines addressed under GIAC accreditation such as evaluating network vulnerability, incident management and response, traffic analysis, web-based application security and SIEM solutions for compliance with regulatory mandates for reporting security incidents.

How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
Progent's Cisco Jabber consultants can provide online or on-premises expertise to help organizations of all sizes to design, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers in-depth expertise for all the technologies that go into building a cohesive Jabber collaboration solution including Cisco network devicesand management software, Microsoft Office 365 apps, Windows and Mac desktops, iOS and Google Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a modern collaboration ecosystem.

Can Progent Help with Oracle Database Administration and Application Development?
Progent offers affordable access to an Oracle expert for Oracle database administration support or an Oracle application developer. Progent can assist you to develop efficient mechanisms for critical Oracle DBA tasks including performance tuning, backup and restore processes, and database protection, or train your IT personnel how to follow industry best practices for streamlining various management procedures. Progent can also provide the services of a PL/SQL programmer to assist your company to design, test, troubleshoot, or migrate Oracle applications that can vary from business reports to data-driven web sites. Progent has skill using SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune current SQL code using Oracle's SQL Tuning Advisor and SQL Access Advisor.

How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 experts and Windows Server 2012 R2 support experts can assist you to analyze the potential benefits of Hyper-V-powered virtualization for your company, conduct pilot implementations to verify Hyper-V's operation with your production applications, evaluate your network and server infrastructure for optimal performance with virtualization solutions, help you in upgrading to Microsoft Windows Server 2016 or Windows Server 2012 R2 and configuring Windows Hyper-V, train your network management personnel to track and administer Hyper-V, offer expert consulting support for improving the protection of your virtual machines, establish and validate disaster recovery procedures that maximize network availability, and provide continuing consulting and technical support including affordable remote repair and comprehensive Help Desk services.

How Can Progent Help with Windows Server 2008 R2?
The sophistication and versatility of Microsoft Windows Server 2008 R2 requires an information technology expert with real-world experience and diverse knowledge in designing and building cohesive end-to-end business information solutions. The experience of Progent's certified Windows Server experts, averaging over 10 years of background supporting Microsoft-based solutions, helps insure your success in maintaining and managing your Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 experts can also assist you to assess the advantages of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on building a hybrid architecture that combines local systems with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.

Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent can provide remote or onsite access to a certified CCIE engineer to assist you to plan, install, administer and troubleshoot converged communications networks built on Cisco Unified Communication technology in an in-house, cloud-centric, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have extensive backgrounds assisting companies of all sizes to create advanced collaboration solutions by delivering expert services such as Cisco Unified Communications Manager and CallManager planning and deployment, IP voice and video phones and soft phones setup, and Cisco wireless IP phone deployment. Progent's consultants can help you with Cisco's extensive portfolio of UC applications like Cisco Jabber, WebEx Meeting Center, Unity Connection, Unified Contact Center Express, and Unified Attendant Console.

We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can provide businesses with an IT management professional who can function as a temporary or part-time Chief Information Officer. This experienced IT officer can provide long-term direction to assist your company to deploy sensible IT products to improve business operations so they match more closely with your corporate objectives. Your company can develop and install a well thought out IT strategy without incurring the cost of a full-time senior IT executive. Important tasks Progent's temporary Chief Information Officer can perform include strategic planning, rationalizing technology budgets, developing and tracking models for TCO, optimizing business processes, negotiating contracts with vendors, establishing security policies, monitoring service level agreements, streamlining data center management, software revision management, IT asset documentation control, and business continuity preparedness.

Can Progent help us integrate Fortinet FortiGate firewalls?
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering best-in-class performance for SSL/TLS inspection. Progent's Fortinet firewall consultants can help you to integrate your Fortinet security appliances to safeguard your digital resources at the enterprise perimeter, within the data center, at branches, and at the cloud edge. To learn more, see Fortinet NGFW firewall consultants.

Can Progent help us to configure and manage Cisco Wi-Fi controller hardware or software?
Progent's Cisco wireless controller experts can assist your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's latest wireless controller technology. Progent can provide support for physical and software-based Wi-Fi controllers and can assist you to determine which version is appropriare for your wireless environment. For Wave 2 Wi-Fi controllers from Cisco, Progent offers Cisco 3504 wireless controller expertise, Cisco 5520 Wi-Fi controller support, and Cisco 8540 wireless controller expertise.



More Questions and Answers

If your small business is in Palo Alto or anywhere in the area and you are looking for computer assistance, IT outsourcing, or high-level expertise from a Progent consultant, call 650-543-0400 or visit Contact Progent.



An index of content::

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Progent has been delivering SharePoint consulting services since the initial SharePoint product was published more than a a dozen years, and Progent has the scope of IT know-how to help organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 apps that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can assist you to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from another collaboration solution; determine if an in-house, Cloud-based or hybrid configuration is most sensible for your busi9ness; and select the most appropriate version of SharePoint 2013 for your applications. Progent can provide full project management support or can help in specific tasks associated with your SharePoint 2013 migration.

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Progent can provide affordable remote access to a certified Oracle DBA consultant or an Oracle application programmer. Progent can provide advanced DBA services for all versions of Oracle including 10g and 11g and can also assist you to design, build, update, or fix Oracle database applications based on SQL and PL/SQL. Progent also can provide consulting for Data Guard replication technologies and Oracle Database Resource Manage.

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After Hours Azure and SQL Server integration Specialist
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Progent can assist companies of all sizes to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce hardware investments. Azure includes a wealth of public cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud computing models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure you sidestep the typical errors small companies make when moving to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN tunnels and to integrate Apple iOS devices and Google Android handhelds.

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The sophistication and integration demands of Microsoft Windows Servers requires an IT consulting firm with hands-on expertise and broad knowledge in designing and integrating cohesive, comprehensive business technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progent’s consulting services can help you with planning, deploying, managing, and supporting Windows Server solutions that maximize the business value of your computer network. Progent’s consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.

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Progent's Microsoft-certified ISA Server consultants have broad backgrounds developing Microsoft-based security solutions for IT networks with multiple sites, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company plan and implement a configuration of Microsoft ISA Server 2004 that supports your IT security needs without restricting your network.

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Progent's Check Point Software consultants can help you select and deploy Check Point Software Firewall/VPN software and appliances powered by Check Point Software's security platform to offer an affordable and efficient security defense for your IT network. Progent can also show you how to configure other Check Point products including Check Point ZoneAlarm and Check Point Series 80 firewalls with security solutions from other vendors and provide a central source for continuing network support, maintenance, training, and design expertise.

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Support Services Data Protection Manager 2016 Backup and Recovery
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System Center 2016 Data Protection Manager offers near-continuous backup and easy restore capabilities for Microsoft-based networks. Data Protection Manager 2016 delivers application-sensitive backup for critical workloads such as SQL Server, Exchange and SharePoint Server, backs up Windows and Linux VMs, works with virtual machines running on Windows Hyper-V and VMware, and can use Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can help businesses of all sizes to design, deploy, administer, and troubleshoot a multi-site backup/recovery solution built around System Center 2016 Data Protection Manager. Progent can assist you to migrate from an older version of DPM or from an outdated solution, and Progent can tune your SCDPM 2016 environment for on local, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite support and can provide as-needed expertise to help you through challenging issues or deliver comprehensive project management services to help you finish your SCDPM 2016 deployment on time and within your budget.

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Cybersecurity Contractors GIAC
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Global Information Assurance Certification was founded in 1999 to validate the knowledge of computer security professionals. GIAC certifications are acknowledged by companies and government organizations throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide support for any of the security services addressed within GIAC accreditation including evaluating infrastructure vulnerability, security incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

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Help and Support Fault-tolerant Internet Connectivity
Engineer Automatic Fail-over

Progent's Cisco-authorized network experts can help you build an economical, high availability Internet configuration solution that can deliver non-stop Internet connectivity via a wide array of fault tolerant Internet access technologies including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers CCIE engineers to show you how to utilize the most current technology for high availability Internet access to create a cost-effective, fully redundant Internet interface with automatic failover and other features to deliver non-stop Internet availability.

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Best Microsoft and Mac Desktop Computer Support Consultant
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Progent can provide a wide array of affordable online and on-premises support services to help you to deploy, manage, and debug desktops and handhelds based on Windows, macOS/OS X, iOS, Google Android, or Linux.

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Adobe After Effects Classes
Top Ranked Education Quark

Progent's Apple Mac consultants can support the creative aspect of Mac computing by providing consulting services and training in graphics, sound, and motion video. Progent's support professionals can provide help in a variety of Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production studio.

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Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, reduce their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.

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Cisco's Firepower NGFWs Firewalls provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized control of advanced security features such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist you to design and execute a smooth upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's security services to build and centrally manage IT ecosystems that include local offices, data centers, private clouds and public clouds.

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Windows Active Directory demands significant practical experience to configure optimally across an enterprise. Progent’s Microsoft Premier consultants are experts in planning, integrating, and supporting sophisticated Microsoft Enterprise Active Directory installations. Progent’s fields of expertise with Windows Server Active Directory include replication issues, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up residual legacy version configuration objects in production Active Directory environments, and fixing unsuccessful configurations of Active Directory and Active Directory-integrated applications.

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Nexus series switches are intended to deliver the speed, expandability, availability, cloud readiness, density, security and manageability required to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide online and onsite consulting and troubleshooting expertise to help your business to create an optimal switch architecture, build pilot environments to validate your network design, deploy Nexus switches, create and enforce appropriate policies, perform security vulnerability assessments, configure advanced monitoring and alert systems, consolidate resources through virtualization, troubleshoot switching and routing issues, maximize performance, plan for expected growth, and take advantage of the powerful high-availability (HA) features available for Cisco's Nexus products. Progent's consultants can also help your business to migrate efficiently from outdated Nexus switches or Cisco Catalyst switches to current Nexus platforms.

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Progent's certified Windows 2000 consulting staff can show you how to enhance the capability of your current Windows 2K Servers and can simplify network management, offer tech support and repair, and enhance security. Progent can also show you how to design, rationalize, and execute a strategy to migrate from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is experienced in setting up test programs to eliminate the technical risk associated with migrating to Windows 2003 Server by uncovering possible hardware and application compatibility problems.

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Microsoft Exchange 2013 includes significant enhancements to the functionality of its predecessor Exchange 2010 and delivers powerful innovations as well as a redesigned architecture. These improvements favorably impact key areas including manageability, high availability (HA), security, operational costs, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential business benefits of upgrading to Exchange Server 2013, design an efficient test and rollout plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote consulting and support and management services for Microsoft Exchange Server 2013.

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With virtual server technology, businesses are able to operate many virtual servers on a single physical server. Virtualization technology enables companies to gain all the benefits of server segmentation, while avoiding the costs that goes with buying additional server hardware. Virtualization is the enabling technology for building private clouds, which offer major benefits such as reducing the costs of capital equipment, datacenter facilities, and management while enhancing information security, system reliability, and recoverability. Other important server management technologies include server monitoring software, Microsoft WSUS, and remote system management cards. Progent's certified server management specialists can help you in all aspects of server virtualization and administration to enable your company to contain costs and save time.

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Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, enhancing and repairing Microsoft SCOM environments and can provide organizations of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and set up SCOM 2012 management packs according to best practices for monitoring network infrastructure and Microsoft and third-party applications and services. Also, Progent can provide responsive online or on-premises technical support to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.

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Progent offers nationwide urgent technical support and consulting services for businesses who operate Sun Solaris networks or whose information systems feature a combination of Solaris and Microsoft Windows technology. Online network consulting offers optimum return for your IT budget by extending client efficiency and shortening the time billed for network repair services. Sophisticated remote access tools and experienced service specialists and engineers combine to enable Progent to solve most network problems without wasting time and money by traveling to your site. In the vast majority of situations your IT issues can be remediated over the phone or via a combination of phone support and online access. Progent can make available Cisco certified CCIE infrastructure engineers and CISA and CISM certified security professionals to assist with the most difficult network problems.

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Progent's certified engineers can help your company to assess Microsoft Windows 7 to confirm application and driver compatibility and to check its speed and reliability working with your applications. Progent's consultants can also show you how to evaluate the potential business value of adopting Windows 7. If you decide that Microsoft Windows 7 makes sense for your business, Progent can help you to plan and execute a smooth deployment of Windows 7 from a your current release of Microsoft Windows.

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The current ASA 5500-X Series of firewalls with Firepower Services offer significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can assist you to maintain your legacy PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, optimize, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

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Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver web-based control and comprehensive security for your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper layer of inspection for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.

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Microsoft Office 2003 Information Technology Management
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Progent’s IT outsourcing services offer economical network consulting for small companies. Whether it involves designing system infrastructure, setting up an in-house Help Desk or using an outside one, deploying an updated email platform, monitoring your system, or building a web-based eCommerce solution, outsourcing your IT technical services can contain costs and minimize uncertainties, permitting network support budgets to grow in a more linear and manageable fashion than is possible by building up a bulky, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and datasheets show how Progent can help you create a secure and robust network architecture for your critical applications based on Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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Progent's SonicWall firewall experts can help you configure, maintain, and tune SonicWall firewall appliances including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall security gateways into an end-to-end network protection solution and build protection into your corporate processes.

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UNIX Consultant
UNIX Consult

If your business network mixes Solaris technology with Microsoft Windows, Progent can assist you to incorporate your IT resources into a unified network that permits all your operating systems to coexist for simple management, transparent dataflow, high availability, enhanced throughput, and tight protection. Progent's Solaris and MS Windows integration assistance services feature IT architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, online technical support and troubleshooting, in-person technical support, and Helpdesk services.

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Cisco Firepower 4000 Series Firewalls Consultants
Cisco Firepower Management Support and Help

Cisco's Firepower Next Generation Firewalls provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized management of advanced cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to design and execute a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage IT ecosystems that span local offices, data centers, and cloud resources.

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24 Hour ProSight DPS Backup and Recovery Services Integration Support
ProSight Data Backup and Restore Services Technology Professional

ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup activities and enables rapid recovery of vital files, applications and virtual machines that have become unavailable or damaged as a result of component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical information.

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Progent's certified SonicWall firewall experts can show you how to configure, maintain, and tune SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into an end-to-end security plan and design security into your corporate processes.

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24x7x365 Exchange 2013 Performance Tuning Outsourcing
Microsoft Certified Expert Exchange 2013 Management Online Technical Support

Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful innovations plus a revamped architecture. These improvements affect key areas like ease of administration, availability, compliance, cost of ownership, teamwork, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to evaluate the potential advantages of upgrading to Exchange 2013, design a cost-effective validation and deployment plan, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online support and management services for Exchange 2013.

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Technical Support Services Microsoft Server Consolidation
Microsoft Virtual Server Administration Specialist

Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 platform and based on technology originally produced by Connectix, provides the performance necessary to accomplish hardware reduction, software migration, and server quarantine tasks through virtualization technology in an enterprise-ready computing network with advanced scalability, manageability, and reliability. Microsoft has aimed Virtual Server at businesses wishing to improve operational efficiency in application development and piloting, upgrading from outdated line-of-business applications, and hardware consolidation. Progent's skilled Virtual Server experts can help your IT staff to evaluate and deploy Microsoft Virtual Server.

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Dynamics GP Accounting Computer Consultants
24 Hour Dynamics GP Power BI Computer Consulting

Microsoft Dynamics GP/Great Plains 2010 accounting software is a full-featured business management and analytics platform that integrates data and operations across your business, communicates seamlessly with other applications, and connects workers, customers and suppliers regardless of time or location. Created for small to mid-size businesses, MS Dynamics GP 2010 and Dynamics GP Release 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can help you set up and maintain a reliable, protected server and network infrastructure to support Microsoft Great Plains, and can provide expert Great Plains professionals to help your company benefit from the full power of Dynamics GP/Great Plains 2010.

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ProSight SSL management Engineers
ProSight IP address management Technology Professional

Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save up to half of time spent looking for critical information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you’re planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it.

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NotPetya ransomware protection and recovery Consultant Services
Consult ransomware incident response

The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief discussion with a Progent backup/recovery consultant. The interview is intended to help assess your company's preparedness to block ransomware or recover quickly from a ransomware incident. Progent will work with you directly to collect information concerning your current AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy an efficient security and backup environment that minimizes your exposure to a ransomware attack and meets your business needs.

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Solaris Consultancy
Support Services Sun Solaris

Progent's Solaris family consulting services provide small businesses and developers support for administering and supporting Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad range of experience offers you a convenient single consulting firm to help you build and maintain a protected and reliable mixed-platform network and communications infrastructure that allows Sun Solaris and Microsoft interoperability by integrating Windows with major versions of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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Virtualization Professionals Server Virtualization Online Troubleshooting

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24-Hour Small Office IT Consultants Microsoft Exchange 2000 Server

Progent's Microsoft-certified consultants have two decades of experience providing e-mail and integrated telecommunications/email solutions for companies. Progent offers economical Microsoft Exchange Server support services to enhance email security and virus defense, achieve high availability email, and facilitate remote and mobile email access. Progent’s Microsoft Exchange consulting and support services can aid you in planning and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or older Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.

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ProSight Hosting for Virtual Servers Services
ProSight Small Business Private Clouds Consultant Services

Progent's ProSight Virtual Hosting offers advanced virtualization architecture, a world-class data center, and the technical expertise of Progent's Microsoft-certified engineering group to provide small and midsize businesses with a complete information technology outsourcing alternative that improves network availability and protection, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a small or midsize company can have each of its software platforms and critical business application servers supported within a secure and reliable facility on a high-performance, non-stop virtual machine configured and supported by Progent's network service experts.