|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
Microsoft System Center 2016 delivers major improvements for managing hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consulting experts offer advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and configure a new deployment of System Center 2016, expand or optimize your current one, migrate efficiently from a prior version of System Center, or troubleshoot your System Center environment.
How can Progent help us design and manage a virtualization solution?
Virtualization technologies enable businesses to optimize utilization, simplify network administration, and improve application availability and security. operate several virtual machines on a single actual processor. Typical applications for virtualization are hardware consolidation, low-cost hosts for programs that only run on older operating systems, and affordable isolation of application development or testing environments from on-line ones. Progent's virtualization technology engineers offer Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking support services, Windows Server Hyper-V Virtual Server help, VMware vSphere planning and deployment, VMware NSX network virtualization architecture and management, and Citrix XenServer support. Progent can configure virtual machines to optimize performance, reliability and manageability while simultaneously cutting costs; propose and validate business recovery strategies that reduce productivity loss in case of a catastrophe; and deliver ongoing maintenance, repair, and engineering assistance as computer technology advances.
Does Progent offer the services of a GIAC-certified information assurance expert?
GIAC information assurance certification was established in 1999 to certify the knowledge of network security experts. GIAC accreditations are recognized by companies and institutions all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide expertise with all of the network security capabilities covered within GIAC certification including evaluating infrastructure security mechanisms, security incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
What security support does Progent offer for Linux/UNIX environments?Security Management Procedures
Security Architecture and Models
Access Control Systems and Methodology
Applications Development Security
Telecom, Network and WAN Security
Disaster Recovery Planning
Law and Ethics
If you run a mixed-platform business network with Linux/UNIX and Microsoft servers, Progent offers Linux and Windows security expertise by providing a CISSP-certified network professional to assist your whole enterprise in a broad selection of security concerns. CISSP Certification denotes expertise with an international standard for network security. ANSI (American National Standards Institute) has awarded the CISSP credential accreditation in the field of data security under ISO/IEC 17024. Progent can provide a CISSP-certified consultant to help your company in a broad range of security areas such as:
How Can Progent help our company support or upgrade Exchange 2013?
Microsoft Exchange 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important new features plus a redesigned structure. These improvements favorably impact key facets of IT such as ease of administration, high availability (HA), security, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can provide remote or on-premises support to assist your organization to manage, tune and debug your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more current release of Exchange Server in a local, cloud-hosted, or hybrid deployment.
How can Progent help my Linux developers?
If you are developing UNIX applications on a network that includes Microsoft-based servers, workstations and software, Progent offers network outsourcing and support services that keep your system fully operational while freeing you to focus on your area of highest value expertise. By using advanced network monitoring and providing online and optional on-site help as needed, Progent provides UNIX developer support that provides an inexpensive way to manage an information technology network that features high uptime, tight security and high performance.
Does Progent offer network monitoring support?
Progent provides a selection of Network Support Packages based on the proactive problem solving capabilities of Operations Manager, a cutting-edge server management software solution that tracks the availability, speed and security of your IT system and detects problems before they can bring down your network. To provide additional understanding concerning the performance and stability of your network infrastructure, Progent can help you deploy and operate leading network monitoring tools based on the Linux OS.
Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, a tightly integrated expansion of Unified Communications Manager (CUCM), is a unified voicemail solution that facilitates teamwork by providing flexible set of alternatives for accessing calls and messages within an environment that is simple to deploy and maintain. Unity Connection lets you read and manage your voice messages from your email inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or a tablet. Unity Express (CUE), offered in certain Cisco Integrated Services routers, provides affordable voicemail, unified messaging, interactive voice response, and greeting functions for small to mid-size businesses and enterprise branch locations with up to 500 voice mailboxes. Progent's Cisco-certified CCIE consultants offer Unity Connection and Unity Express (CUE) integration and technical support support to make sure your voice messaging deployment delivers maximum competitive advantage.
What pricing structure does Progent use for support services?
Progent's simple by-the-minute billing model requires no complex contracts, retainers or hidden fees. Many other support companies have minimum charges or other extra fees that drive up service. For remote support from Progent during normal business hours, you pay only for the time spent resolving your issue. If it only takes ten minutes to resolve your problem, then you only pay for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you are billed only for the time when Progent's expert is actually onsite working on your issues. Just Progent's value priced by-the-minute rate. For urgent same-day onsite service calls, you might have to pay for our engineerís travel time, but not a higher emergency rate. Since Progent has a large pool of consultants located within the entire service territory, an available expert is usually close by to help. Progent can also provide on-premises service to most zip codes in the U.S. within 24 hours of answering a support call. Progent's online technical support group has provided help to small companies in every state in the U.S (Refer to Progent's nationwide testimonials.)
How can I find out more about the benefits of Progent's IT outsourcing and co-sourcing services?
Progent has published an IT outsourcing white paper that summarizes the advantages companies organizations of any size can derive by outsourcing or co-sourcing network support and other information technology services. Progent has also created IT Outsourcing datasheets for three support bundles intended for small and medium sized organizations.
Does Progent offer help with specific Apple Mac applications?
Progent's specialists in Mac technology can support the creative aspect of Apple macOS and OS X environments by providing consulting services and knowledge transfer in images/, audio, and video. Progent's professionals can provide expertise in a variety of macOS and OS X desktop programs such as Photoshop, InDesign, Logic Pro, MOTU Digital Performer, Apple Motion, and Adobe After Effects. Progent can also assist you with specific areas such as digitizing audio or video or building an audio/video post production facility.
More Questions and Answers
If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay
and you are looking for computer assistance, IT outsourcing, or high-level services from a Microsoft or Cisco certified professional,
call 707-559-7400 or visit Contact Progent.