For businesses of all sizes in Petaluma California, Progent can provide convenient, fast, and economical access to Cisco CCIE-Premier network experts. CCIEs are world-class networking engineers who earn this elite certification only after strenuous examinations overseen by Cisco. CCIEs can tackle the most complex issues surrounding network integration, repair, and configuration. Progent's CCIE-qualified professionals operate closely with Cisco's in-house staff in analyzing anomalies with IOS or Cisco NX-OS utilities and coming up with workarounds or receiving software patches to correct problems. A Cisco-qualified CCIE knows how to detect the cause of computer network difficulties stemming from network appliances or applications.

Progent can provide fast and affordable remote contact with a CCIE specialist so your company can get high-level assistance for complicated network problems that are impacting business productivity but are beyond the scope of your local IT maintenance resources. Progent's CCIE-Premier support professionals can connect to your network using state-of-the-art remote support utilities that allow them to perform rapid and economical analysis and resolution of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big enterprises or nationwide Internet providers, and so their skills are not readily accessible to the general public. Progent is one of the rare consulting firms to make CCIEs available to help small and medium sized companies. Also, Progent offers fast contact with a CCIE by telephone so you can get timely help for urgent network problems that are reducing business efficiency. To find out how to get in touch with a Progent CCIE for immediate assistance with your IT infrastructure, go to remote network assistance.

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Cisco's large family of both current and vintage connectivity appliances supported by Progent includes ASA 5500 Series Firewalls and PIX 500 Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed Wi-Fi access points and aggregation switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, plus data protection and VPN products. Maintaining one of the largest groups of Cisco-premier CCIE consultants of any independent consulting firm, Progent has priority access to Cisco's internal experts and the advanced training tools to keep at the leading edge of network technology.

Patch Management for Cisco Network Infrastructure Appliances
Patch management is a vital and complicated task. Prompt and correctly managed patching optimizes cybersecurity, regulatory compliance, availability, and capability. Haphazard software update management can cause security vulnerabilities, compatibility problems, slow or inconsistent performance, needless downtime, or loss of important functions. Patching entails more than periodic updates of an OS and apps for servers and user machines. Firmware patches can be as vital for network appliances like switches, firewalls, and Wi-Fi APs.

Patch Management Support for Network Devices

Progent offers patch management support for network infrastructure devices from Cisco and other leading suppliers

Progent has provided high-end help for Cisco infrastructure products for more than two decades and Progent's managed services for software and firmware patch management provide organizations of any size a flexible and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving IT system. To find out about Progent's service programs for patch management, go to Progent's patch management services.

To learn more concerning Progent's world-class support services for Cisco network technology, select a topic:

Other Consulting Expertise Available from Progent
Progent can also provide a broad selection of IT expertise in vital areas to assist businesses to convert Cisco networking technology into an integrated IT system that delivers strategic value. A few of the consulting services available from Progent's experts are project management support, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization architecture and management, Windows Server 2022 planning and integration expertise, Microsoft Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Microsoft Hyper-V deployment, business continuity planning, Windows Server 2012 R2 support, pentesting with NodeZero from Horizon3.ai, network security compliance assessment, DBA and application expertise, and part-time CIO services.

Progent can also help your IT team you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud infrastructure and that use Cisco technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

By providing an efficient one-stop source for IT generalists and application experts, Progent is able to tailor fast, cost-effective, and comprehensive IT solutions that match the special requirements of companies in Petaluma California.



An index of content::

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  • SCCM 2012 Site Hierarchy Design Support and Help
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    Progent can assist your organization to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy change management solution or assist you to enhance your existing SCCM 2012 ecosystem to support your changing IT requirements. In addition, Progent can assist you to build a software foundation that extracts the most value from SCCM 2012 by delivering advanced consulting support for related Microsoft platforms such as Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services.

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  • Small Business Server Help
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    Progent provides the services of Microsoft and Cisco-Premier network consulting experts to show clients affordable ways to help organizations optimize the value of Microsoft and Cisco technology. For networks that span from small offices to nationwide enterprises, Progent's expert consultants can help you enhance your information system's e-mail infrastructure, security, availability, performance, and IT management.

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    Microsoft Dynamics Customer Relationship Management helps small companies build positive customer relationships. Integrated Sales and Customer Service modules enable employees to share data to help improve selling success and deliver consistent, efficient customer service. Progent can set up the most sensible network environment, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can help you integrate Microsoft CRM with your marketing or customer service data.

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    Progent's pricing policy is to charge for online service and on-premises help per minute. As a result, you owe exclusively for received support. Progent does not demand a higher rate for off-hours or emergency support, and within California or in regions where Progent provides on-premises service, Progent does not bill for travel except for urgent support where on-site work is less than four hours. Also, Progent imposes no minimum fee and requires no monthly commitment for services provided during normal working hours. Many support firms demand large minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with large bills for fast solutions so you will not be forced to permit minor problems to stay unaddressed.

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  • Cisco ASA 5500-X Firewall Information Technology Consulting
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    Progent's Cisco-Certified technology consultants provide professional PIX Firewall support services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector attack security, and safe connectivity services. Ranging from small, easy-to-install desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible level of protection, performance and availability for information environments of all sizes. PIX firewalls are based on a hardened, specially designed operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive management tools. Progent's network consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • SQL Server 2016 Performance Tuning Online Technical Support Support and Help SQL Server 2016 Reporting Services
  • SQL Server 2016 Standard IT Services SQL Server 2016 Backup Integration Services
  • Security Network Consultant Petaluma Sonoma County Security information Systems Audit Sonoma County
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  • Microsoft Skype for Business Services
    Skype for Business Video Interop Server Consultants

    Progent's Microsoft-certified consultants can provide remote and onsite consulting services for companies of all sizes to assess the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud-based or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; set up HA solutions; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration platforms such as Cisco UC. Progent's certified data security consultants can help you design and verify a security environment for your Skype for Business solution that is compliant with government and industry standards.

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  • ransomware removal and restore Services
    LockBit ransomware recovery Engineers

    Progent's experienced ransomware recovery consultants can help your business to reconstruct a network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

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    Navision and Dynamics NAV Application Consultants

    Progent offers remote and on-premises installation, migration, customization, BI reporting for Dynamics Business Central/Navision.

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  • Support and Help 24x7 HelpDesk Microsoft Expert Help Desk Remote Support

  • Consulting Services Windows 8.1 Upgrade
    Windows 8.1 Help Desk Support and Integration

    Microsoft Windows 8.1 is designed to power devices ranging from smart phones and tablets to power-user desktops. A wealth of new and improved capabilities, such as touch screen support and iconic tile user interface, offer a wide range of benefits for organizations who know how to exploit them. Progent's Windows consultants can help bring your organization up the learning curve with Windows 8.1 and make sure you derive maximum business advantage from the operating system's many technical enhancements.

  • Support and Integration On-premises Wireless Site Survey 802.11x Wi-Fi Site Survey Computer Consulting
  • Support and Setup Microsoft CRM Microsoft ERP Network Consulting

  • Small Business Support Services
    Small Office Support and Setup

    If you have a company IT system with 10 to 50 network clients, Progent's network outsourcing services save your organization from over-reliance on single independent consultant while giving you affordable and dependable access to enterprise-class technical expertise. By delivering network consulting service when you require it, offering advanced expertise for critical applications, delivering unique support such as 24x7 server monitoring, and billing only for services you receive, Progent offers you an economical way for maximizing the profitability of your small office network. Progent is the smart way for small businesses to build and maintain a robust and safe information network and to have quick access to the experienced support typically available only to businesses who can afford a sizeable in-house IT organization.

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  • Support iPhone security iPhone remote access Network Consultants
  • Symantec VelociRaptor Consulting Symantec Raptor Compliance Audit

  • Setup and Support Windows Server 2016 Fault Domains
    MCSE Expert Certified Consultant Windows Server 2016 High Availability

    Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to design a DR system built around Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity hardware, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for easy, affordable creation of a failover cluster quorum witness.

  • Tech Support Cisco Sonoma CA, US Top Cisco Networking Organization Sonoma County
  • Technical Support Microsoft SCOM 2012 Migration Microsoft Certified Expert System Center OpsMgr 2012 Remote Troubleshooting

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    Progent's Support Program for IT Service Providers lets you use Progent's information technology experts under your own brand as a transparent extension of your network consulting staff.

  • Technology Consulting Gentoo Linux, Solaris, UNIX Petaluma, CA Ubuntu Linux, Solaris, UNIX Technical Support Services Petaluma Sonoma County
  • Technology Consulting Services Security Patch Management Intune App Wrapping Online Troubleshooting
  • Temporary Staffing Help Consulting Support Sonoma County Petaluma Petaluma Short Term IT Staffing Support

  • Small Business WAP131 Technology Consulting
    Technology Consulting Small Business APs

    Cisco's Small Business series of APs are Linux-based units designed as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE Wi-Fi infrastructure consultants offer online or onsite integration and troubleshooting support to assist you to plan, configure, update, tune, manage and debug Cisco Small Business Wi-Fi access point environments of any size or architecture.

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  • Consultant Services Microsoft Teams DLP
    Microsoft Teams topology Professional

    Progent can help you to design a migration to Microsoft Teams from Skype for Business and configure, manage, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.

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    24x7 Support and Help Virtual Help Desk

    Progent's Shared Call Center service allows your business to share the load for Help Desk services transparently between your IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA platform for managing service requests, ticketing, responsibility, status tracking, and metrics.

  • Top Windows 7 Integration Consulting Windows 7 Upgrade Computer Consultant
  • Urgent CCNP Expert Certified Outsourcing Jabber and Exchange 24 Hour IT Consultant Jabber IM and Presence Service

  • Online Technical Support Exchange Server 2016 Upgrade
    On-site Support Exchange Server 2016 Migration Planning

    Progent can help your business in any and all phases of your upgrade to Exchange 2016 such as planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.

  • VirtualPC for Mac Online Troubleshooting After Hours Windows Emulation for macOS Computer Consultant
  • Visual Basic for Applications Integration Firm Access Report Contract Programming Firm
  • Windows 7 64-bit Upgrade Technical Support Windows 7 Help Desk Online Technical Support
  • Windows 7 Integration Remote Support Services Immediate Microsoft Windows 7 Consultant Services
  • Windows 7 Training Specialist Support and Integration Windows 7 Backup and Restore
  • Windows Small Business Server 2008 Consultants Microsoft Windows SBS Online Technical Support
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  • Work at Home Employees Petaluma Consulting Experts - Backup/Recovery Technology Consulting and Support Services Sonoma County Offsite Workforce Petaluma Consulting and Support Services - Data Protection Technology Consulting Sonoma County
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  • eCommerce Designer Custom e-Commerce Contract Programmer
  • iPhone patch management Consultancy Google Android patch management Consultant Services
  • ransomware removal and file restore Consultant MongoLock ransomware recovery Services
  • wi-fi controller Information Technology Consulting 8540 wireless controller IT Consultants

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