Onsite Service Available in Petaluma, Sonoma

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

What are the advantages to my business of Progent's network monitoring services?
Microsoft System Center Operations Manager improves the reliability of business-critical applications by proactively detecting and helping to fix trouble spots before they can crash a network. System Center Operations Manager can optimize network performance by examining predefined performance levels and use profiles on critical servers, allowing network managers to be more proactive in adding performance-related products and to eradicate trouble areas before they cause serious system bottlenecks. However, setting up Microsoft Operations Manager to take full advantage of this complex monitoring tool can be difficult. With over four years of background with the NetIQ software upon which MOM is derived, Progent's consulting staff can help you select appropriate Microsoft System Center Operations Manager components, deploy and configure Operations Manager, and generate specialized rules, scripts, reports and alarms for your network environment. Progent can also record Operation Manager's network monitoring rules and procedures for your IT department.

Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that improves cloud integration, works with the most popular handheld devices, allows one-time sign-on with Microsoft Azure AD, and tightens security and compliance. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants and developers have the depth and breadth of technical skills and hands-on experience to address the critical technical and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will optimize the return on your investment in this mission-critical platform.

Does Progent offer network monitoring support?
Progent offers a selection of Network Support Bundles based on the proactive problem solving capabilities of Microsoft System Center Operations Manager, a cutting-edge network management software platform that monitors the reliability, speed and security of your IT network and detects problems before they can disrupt your network. To provide more insight about the performance and stability of your system infrastructure, Progent can help you install and manage popular network monitoring tools based on Linux.

How can Progent help improve the fault tolerance of my network?
Progent's design services for zero-downtime IT systems provide Microsoft and Cisco-certified network professionals who can help you create a fault-tolerant computing environment that includes essential technologies and processes for mission critical applications. Progentís engineering professionals can assist your company to implement a system architecture with features such as failover Internet connections, system load balancing, zero-downtime data centers, multi-site backup and restore, fault tolerant interoffice connectivity, and fault tolerant multi-site systems. Progent can also provide business continuity planning experts to help you plan, test, and document a disaster recovery process based on leading practices.

Can Progent help implement virtual desktops with Windows Server 2016?
Microsoft's virtual desktop solutions reduce the work needed for IT managers to deploy applications so they are consistent across an entire user base, offer the power to control access to business data, and allow fast installation of additional or updated desktops. In Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure (VDI) behind RDS simplifies client access, improves performance, tightens security, centralizes administration, and offers an almost transparent client experience. Progent's desktop virtualization engineers can assist your company to assess the strategic benefits of Microsoft's desktop virtualization solutions, set up pilot and production deployments, optimize your system architecture to support virtual clients efficiently, evaluate and resolve security issues, and educate your IT administrators to utilize industry best practices to gain maximum payback from client virtualization.

Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco IP phone and video IP phone consultants can assist your business to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Unified CM, formerly branded CallManager, or with Unified CM Express (CME) to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM applications that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, solving QoS, setting up SIP PSTN trunks and CUBE internetworking, installing ISR G2 routers with CUBE VoIP networking support, and creating Cisco UCS server failover and Cisco SRST systems for survivability.

Why should a small business outsource IT support?
Whether it involves architecting IT system infrastructure, establishing or outsourcing a Help Desk, deploying an updated email system, or building an on-line eCommerce system, outsourcing your system support services can control costs and minimize risks, enabling network support expenses to expand in a more steady and gradual way than is possible by establishing a big, comprehensive in-house IT staff.

Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, a tightly integrated expansion of Unified Communications Manager (CUCM), is a unified voice messaging solution that facilitates collaboration by providing a variety of options for accessing calls and messages within an environment that is easy to deploy and maintain. Unity Connection allows you to access and manage voicemail from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), available in certain Cisco ISR routers, offers cost-effective voicemail, integrated messaging, interactive voice response, and automated-attendant services for small to medium businesses (SMBs) and corporate satellite offices with up to 500 voice mailboxes. Progent's Cisco-premier CCIE network consultants offer Unity Connection and Unity Express (CUE) integration and technical support support to ensure that your CUE deployment delivers significant business advantage.

How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with synchronous replication to deliver rapid, zero data loss disaster recovery between datacenters that are as far as 300km away from one another. Progent offers the skills of a NetApp MetroCluster consultant who can help your business to plan, deploy, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your functional needs and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by providing guidance with procedures such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster DR system to prove compliance with industry standards and regulatory requirements.

Can Progent help us integrate Office 365 applications and cloud hosting services?
Office 365 is Microsoft's growing family of client productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Office 365 apps and cloud-based services are available in a variety of subscription plans intended for customers from students and households to enterprises. Progent offers quick and affordable online access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Google Android technology. Progent can help you to evaluate the many subscription options offered with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent's Office 365 integration consultants support cross-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also assist you to create and maintain hybrid networks that seamlessly combine local and cloud resources.

Does Progent offer consulting help for server clustering with Windows Server?
The failover server cluster feature set built into the most recent versions of Microsoft Windows Server has been radically re-engineered to simplify the installation, configuration, and management of clusters and to provide greater levels of system availability, protection, efficiency, and versatility. New or enhanced capabilities include cluster Validation, revamped setup and deployment, improved cluster administration, new cluster architecture for maximum availability, hardened protection and quorum structure, minimization of failure points, more storage and RAM capacity, improvements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual machines. Progent's certified cluster technology consultants can help you assess the business benefits of failover clusters, plan and execute an installation, educate your IT personnel to manage your failover clusters, deliver ongoing consulting and support services, and create and validate a business continuity plan. Progent's Windows Server 2016 disaster recovery consultants can help you you to create an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments using failover cluster tools field-tested in Microsoft's Azure public cloud.

More Questions and Answers

If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area and you are in need of computer assistance, IT outsourcing, or high-level services from a Progent professional, call 707-559-7400 or visit Contact Progent.

An index of content::

7600 Edge Router Support 7600 Edge Router Professionals
Akron Ohio Debian Linux, Sun Solaris, UNIX Remote Technical Support Fedora Linux, Sun Solaris, UNIX Integration Akron Ohio
Learn for Digidesign Pro Tools
InDesign Instruction

Progent's Apple Mac consultants can support the creative aspect of Mac computing by providing help services and training in imaging, audio, and motion video. Progent's support professionals offer expertise in a range of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video post production facility.

Amazon MWS programming Outsourced Programming Amazon Marketplace Web Service programming Reports
Aurora, Arapahoe County Firewall Cybersecurity Firm Security Consultancy for Firewall
Award Winning Slackware Linux, Sun Solaris, UNIX Network Engineer Red Hat Linux, Sun Solaris, UNIX Support Services
Specialist for Private Clouds for Small Businesses
Specialists for ProSight Small Business Private Clouds

Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size company's servers in an environment that delivers the highest level of availability and scalability and is in addition easy to transfer to any data center. ProSight Virtual Hosting options are built upon proven virtualization technologies that enable small businesses with multi- platform environments to save dramatically on the costs of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.

BlackBerry BPS Networking Support Buffalo BlackBerry Small Business IT Outsourcing Firms
Meraki Wireless Access Point Integration Support
Technology Consulting for Meraki Traffic Shaping

Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco appliances for streamlined management.

BlackBerry Computer Systems Consulting Miami-Dade County BlackBerry Wireless Security Consulting Firms
Windows 8.1 Security Consultants
Windows 8.1 Help Desk Help and Support

Progent's Microsoft-certified experts can provide a range of consulting services to assist companies of all sizes to deploy, manage, and troubleshoot environments that include desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can help create test labs to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 migration projects based on proven methodologies.

Blackberry Engineers Technology Professional for BlackBerry Email
Boise City, ID, Pocatello, ID, Idaho Falls, ID, Lewiston, ID Online Support Consulting Company for Idaho
Boise, Idaho IT Outsourcing Companies Top MCSE Expert Certified Boise Network Support Technician
Exchange 2013 Disk Availability Group Technology Professional
Exchange 2013 eDiscovery Support

Microsoft Exchange 2013 incorporates major enhancements to the capabilities of Exchange Server 2010 and delivers important new features as well as a revamped architecture. These improvements affect key IT areas such as manageability, availability, compliance, operational costs, collaboration, scalability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible advantages of upgrading to Exchange Server 2013, create an efficient validation and rollout plan, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote consulting and management services for Exchange Server 2013.

Boston Massachusetts Professional Services Top Rated Network Administration for Massachusetts
Microsoft Certified Partner Server Knowledge Transfer
Training for Operating System

Progent practices information transfer from Progent's support experts to clients. By teaching customers to resolve technical issues that are within their scope, Progent can concentrate on offering hard-to-find skills where Progent has little competition. Mid-size businesses who utilize familiar independent service providers or who maintain in-house support staffs benefit when Progent transfers information about new technology and tested methodologies to make their IT environments more reliable, secure, and productive.

CISA Certified Security Expert Consultant for Security Audit Award Winning Consulting for Wireless Security
CISA Certified Security Expert Petaluma Software Consulting Services California BlackBerry BPS Network Support Company in Boise
Wi-Fi VoIP phone integration Specialists
Help and Support for Wi-Fi IP phone integration

Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets designed for workers who are on the move within office, hospitality, retail or other environments where management requires portable phones that provide more administrative control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of mobile communications. Creating solutions with Cisco's wireless IP phones typically requires that you configure and optimize numerous components of your Wi-Fi infrastructure such as access points, switches, Cisco wireless LAN controllers, and call management tools. Progent's Cisco-certified consultants offer online and on-premises support to help your organization create and administer a Cisco wireless IP phone deployment by delivering integration services that can range from troubleshooting the set up of an IP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.

CISSP Cybersecurity Firms in Omaha Council Bluffs Omaha CISSP Information systems Security Outsourcing
Exchange 2013 Disk Availability Group Consultant Services
Technology Professional for Exchange 2013 DAG

Microsoft Exchange 2013 incorporates major enhancements to the capabilities of Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These enhancements affect vital areas including manageability, high availability (HA), security, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible business benefits of migrating to Exchange 2013, create an efficient validation and deployment plan, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable remote support and management services for Exchange Server 2013.

CISSP Forensics Services Emergency Security Consultancies
Consultants for Oracle DBA
web application development Consulting

Progentís team of expert programmers, relational database architects, and project managers can help large businesses to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned project managers for advanced planning and project co-ordination or Progent can help clients fill in expertise gaps by offering database architects and software programmers skilled in building RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to incorporate SharePoint with additional data sources such as Microsoft SQL and Excel to create data-driven intranets and portal sites. Progent also can provide experience with multiple web development tools and can assist clients to create, expand, repair, or migrate web applications to take advantage of the most current web technology.

CISSP Technology Consulting Services in Maine Security Network Intrusion Penetration Testing Maine
California Petaluma IT Service Providers Cisco Professional Services
IT Services for Extended Service Desk
Online Troubleshooting for Extended Helpdesk

Progent's Microsoft authorized Consultants offer several ways to help medium-size and large companies develop an efficient and successful in-house Network Support Help Desk. Progent's consulting services include Return on Investment analysis, process study and enhancement, executive reporting, education of internal staff, and documentation of procedures. Progent's Software Selection and Deployment Services help businesses sift through the various top level Help Desk software packages available and determine which packages might be excessively costly, miss key features, or align badly with your company's business goals. Progent also offers short-term staffing for businesses who need to augment their internal Help Desk team for special tasks or to substitute for vacationing or incapacitated workers.

California Sonoma County Small Business Network Consulting Santa Rosa IT Consulting Firms in Northern California
Cisco Access Point Network Consulting Organization
Cisco Certified CCIE Computer Outsourcing

Progent's Cisco certified network infrastructure experts have extensive experience helping Internet Service Providers to design, deploy, administer, optimize, and debug high-availability, scalable network solutions appropriate for public networks.

California Sunnyvale Outsourcing Company San Jose IT Solution Providers
SonicWALL VPN Consultants
SonicWALL NSA Firewall Cybersecurity Firms

Progent's SonicWALL consultants can show you how to deploy, maintain, and update SonicWALL firewall products inculding the current SonicWALL NSA family of appliances and the older SonicWALL PRO 1260 Secure Switch devices. Progent's CISSP Certified consultants, CISM Certified security professionals, and CISA Certified IS security audit consultants can help you design a complete security plan, including documented policies, and design security into your corporate processes.

Career for Network Remote Engineer Emergency MCSE MCSA MCDBA MCIPT MCA Remote Engineer Home Based Jobs
Chandler, AZ Windows Server 2019 Design Companies Windows Server 2012 R2 Consulting Group
F5 Networks 3DNS Technical Consultant
F5 Networks 3-DNS Network Consultant

Progent provides fault tolerant load balancing consulting covering network load balancing, load balanced applications, network infrastructure routing, and content dispatching technology such as Cisco Content Engine. non-stop load balancing technologies for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.

Check Point VPN-1 Technical Support Check Point NGX VPN Cybersecurity Organizations
scom 2016 hybrid cloud monitoring Network Consultant
Troubleshooting for scom 2016 Operations Management Suite integration

System Center 2016 Operations Manager is designed to promote top performance and maximum uptime for key applications by offering centralized, cross-platform tracking of IT resources installed throughout on-premises systems and cloud environments. Progent's SCOM consulting team can provide world-class remote and onsite expertise to assist businesses of all sizes to plan, integrate, tune, update and repair SCOM 2016 deployments. Progent can assist your company to move to SCOM 2016 from older releases of Operations Manager or from other IT infrastructure monitoring products, or combine a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also help you expand your SCOM 2016 scope to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.

Chesapeake, VA Small Business Computer Consultants Networking Firms
Consultant for Dynamics GP Development
Specialists for Dynamics GP Excel Cubes

Progent's background providing Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to create specialized line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can show you how to create reports that let you track your business more thoroughly, turning uncooked information into useful insights into your company and customers.

Cisco 520 Secure Router Specialists Cisco Voice over IP Professionals
Cisco ASA Configuration Consulting Services ASA and PIX Firewalls Information Technology Consulting
Cisco CCSP Network Engineer Job Opening in Lubbock Texas Open Positions Lubbock
Cisco Consultant Contract Job Opportunities Network Consultant Contract
Cisco Expert New Mexico Networking Companies New Mexico - Albuquerque, NM, Las Cruces, NM, Santa Fe, NM, Rio Rancho, NM Security Consulting Companies
Cisco Firewall Computer Support Company Cisco Remote Access Outsourced IT Support
Windows 2008 Active Directory Network Consultants
Windows 2008 Active Directory Support and Integration

Windows Active Directory requires extensive hands-on experience to integrate efficiently across an enterprise. Progentís Microsoft Certified consultants are experienced in designing, integrating, and troubleshooting complex Enterprise Active Directory projects. Progentís areas of expertise with Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, dealing with legacy beta version configuration objects in online Active Directory environments, and fixing failed installations of AD and Active Directory-associated applications.

Cisco IT Specialist Security Consultant for Cisco Garland, TX
Cisco Small Business IT Consulting Firm in Los Angeles, CA Cisco Computer Consultant California
Exchange 2013 Outlook Web App Support Outsourcing
Exchange 2013 VoIP Support and Integration

Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a revamped architecture. These enhancements affect vital facets of IT such as manageability, availability, security, operational costs, teamwork, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, design an efficient test and deployment strategy, and train your IT team to manage your Exchange 2013 solution. Progent can also provide affordable online support and management services for Microsoft Exchange 2013.

Cisco Support Organization Cheyenne, WY, Casper, WY, Gillette, WY, Laramie, WY Cisco Software Consulting Services Wyoming
Cisco VoIP Phones and CallManager Consultant Online Help for Cisco IP phones
Cisco VoIP Phones and Jabber Troubleshooting SRST Integration
Cisco VoIP phones IT Consulting Technology Consulting
Services for VMware vSphere Hypervisor
VMware ESX Server Consult

Progent offers the assistance of a certified VMware VCDX consultant to help you design, configure, manage and troubleshoot VMware vSphere-powered virtualization solution for local networks, cloud environments, or hybrid cloud systems. Progent can provide world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that provide maximum uptime, data security, and disaster recovery.

Citrix XenDesktop desktop virtualization Professionals Technical Consultant
Citrix and Microsoft Hyper-V On-site Technical Support Consult for Citrix Essentials for Hyper-V
Consulting Services for Microsoft Exchange Upgrade
Exchange 2003 Upgrade Remote Support

Progent's Microsoft Premier professionals can provide world-class consulting for corporate-wide deployments of Microsoft Exchange 2007. Progent's experts can help you prepare for multi-site Exchange installations or upgrades and can provide onsite technicians to assist enterprises with installations of Exchange Server in the or any area served by Progent's consultants.

Columbus, OH Computer Network Firms Small Business IT Consulting Firm
Computer Consultant for Linux Linux Setup and Support
Microsoft Office 2000 Software Support
Microsoft Office 2003 IT Outsourcing Firm

Progentís IT outsourcing support offerings for small businesses include planning 2003 Server, .NET Server, and Microsoft BackOffice systems, managing migrations XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, remote and on-site troubleshooting, fixing stubborn integration problems, and creating a comprehensive security plan. Progent can show you how to enhance network availability and throughput via non-stop configuration, redundant network architecture, and proactive network monitoring. Progent also provides special project help for large-scale migrations and can assist with requirements assessment, product inventory, BOM development, vendor selection, procurement logistics, and professional documentation. Progentís computer outsourcing service also features education for office productivity products such as Office XP.

Computer Engineer for Fault Tolerant Server Clustering Microsoft Certified Support Outsourcing for High-Availability Clustered Servers
Computer Network Firms Computer Network Providers in South Bend, St Joseph County
Computer Consulting Resale Programs Integration Services
Online Technical Support for IT Services Resale Programs

Progent offers a variety of programs that allow single consultants or groups to make money by acting as referrers, sales agents, or resellers of Progent's technical support services and network consulting. Options are operating as a sales representative for Progent-branded support or using Progent's consulting engineers under your own brand as a seamless extension of your IT services team.

Computer Outsourcing for Uniondale, NJ Cisco and Microsoft Certified Expert Uniondale, NJ Network Assessment
Computer Support Companies in California Newark Small Business Computer Consulting Firms in California
Remote Consulting for Microsoft System Center Operations Manager
Remote Consulting for System Center Operations Manager

Small to mid-sized companies can now get all the benefits of Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco certified network support experts. With Progent's economically priced IT support packages, mid-size organizations can select a basic co-sourcing package based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide small business networks world-class reliability, security and performance.

Computer Support Help Desk Computer Consulting Computer Support Help Desk Consultants
Computer Support for Network Management Network Design for Cisco Network Management
Sun Solaris IT Services
Solaris Professionals

Progent's Sun Solaris platform consulting experts offer small companies and developers assistance with administering and maintaining Sun Solaris environments that run with Microsoft-based technology. Progent can give your organization contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad array of expertise offers you a convenient one-stop source to show you how to create and maintain a secure and robust mixed-platform network and communications solution that supports Sun Solaris and Microsoft interoperability by combining Windows with major variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.

Computer Systems Consulting in Northern California Lincoln, NE Microsoft Exchange Server 2007 Computer Consulting Services
Consultants for Catalyst MPLS Computer Consultants
Consulting Firms in California Cincinnati, OH Network Support Consultant
Consulting Group for Florida Florida Small Business IT Support Firms
Microsoft Certified Expert SCCM 2012 Device Management Integration
SCCM 2012 Patch Management Online Support Services

Progent can help you to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to Configuration Manager 2012 from an older change management platform or assist you to modify your existing SCCM 2012 ecosystem to accommodate your evolving business requirements. Also, Progent can help you to create a software foundation that fully supports SCCM by providing expertise with related Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

Consulting Services Slackware Linux, Solaris, UNIX IT Services Fairfield County Connecticut
Consulting for Office Move Relocation Professionals
Consulting for QTS/Herakles Internet Data Center Consultant Services
Professional for Citrix Virtual Application Delivery
Citrix XenApp Windows Application Delivery Engineers

Progent's Citrix-certified consultants can help your business to design, implement, manage, and troubleshoot a virtualized Windows application delivery and management solution built on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support consultants can assist your organization to administer and maintain an off-site datacenter that offers high uptime, advanced protection, and fast recovery.

Consulting for SharePoint Server 2007 in Fort Worth North Texas Network Consultants in Fort Worth, Tarrant County
Corpus Christi, Texas Small Business IT Outsourcing Firms Corpus Christi Tech Services
Cybersecurity Organizations for Firewall Security Consulting for Security in Wyoming
DPM Backup and Restore Consulting Services Microsoft DPM 2010 Support Services
Consultant for Skype for Business IM
Specialists for Skype for Business Mobility Services

Progent's consultants offer online and on-premises expertise for organizations of any size to evaluate the costs/benefits of upgrading to Microsoft Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan a local, cloud or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; set up high-availability solutions; connect Skype for Business with your PSTN gateway; and interface with other communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can help you create and verify a security strategy for your Skype for Business deployment that is compliant with government and industry requirements.

Dallas County Consultancy for Cisco Dallas County Network Consultant
Outsourcing Network Help Consulting
CIO Outsourcing Engineer

Progent can deliver in-depth remote consulting for all technical areas associated with todayís small business IT networks and offers a variety of vital, as-needed support services including a part-time CIO to offer senior-level planning and budgeting capability, a Call Center for help desk support, 24x7 remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management help for major projects such as site relocations orOS migrations, connectivity consultants for designing high-performance and reliable network infrastructure, certified security engineers to ensure data safety and compliance, disaster recovery specialists to help design business continuity plans, and software programmers to create, enhance, or repair business applications.

Dallas-Fort-Worth, TX Small Office Server Support Plano, Texas Network Architect
Microsoft Lync Server 2013 Consulting Services
Consultant for Lync Server 2013 Instant Messaging

Microsoft Lync 2013, renamed Skype for Business, allows organizations of any size to create a manageable and secure communications ecosystem that permits a BYOD computing style with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP and PSTN calling enabled for a broad assortment of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 experts and system architects can help your company to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or hybrid model appropriate for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and provide live webinar and onsite training to your management staff and users. Progent offers expertise in critical pieces of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync 2013 with popular Office and Office 365 apps including Outlook and PowerPoint.

Data center Management Remote Support Services Expert Microsoft Certified Computer Consulting
Debian Linux, Sun Solaris, UNIX Engineer in Omaha Online Support Services
Denver Colorado Intrusion Detection Technology Consulting Services for CISSP Denver, Colorado Springs, Aurora, Fort Collins
Online Cisco Certified CCIE Network Documentation
Cisco Remote Access IT Service Providers

Progent's Cisco CCIE network consultants can help you to configure, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software expertise.

Dynamics GP Development Technology Professional Integration Services for Dynamics GP Software Development
Microsoft Operations Manager Example Application
Case Study for MOM

Before Progentís Microsoft Operations Manager solution, network issues were approached reactively, once users complained about them. With the benefit of proactive, automated warnings and trend analyses created by MOM, Progent can now address system problems before they grow to be serious enough to disrupt network availability. Thanks to MOM, Progent can deal with potential problems before clients are aware that the problems are there. Progent offers help for MOM 2005 and MOM 2000 to provide small business IT systems enterprise-class reliability, safety and performance.

ERP, MRP, Accounting System Developer Development Group
El Paso County Colorado SQL Server Outsourcing Companies Technical Support Companies in Colorado Springs
Microsoft Operations Manager Online Help
Microsoft System Center Operations Manager IT Services

Progent offers a selection of IT service bundles for small businesses. These information technology outsourcing and network monitoring services are built around the proactive problem handling capabilities of System Center Operations Manager 2007, a next-generation network and IT management product that monitors the reliability, throughput, and security of your network and isolates incipient problems before they can bring down your system. With Progent's affordably priced IT service programs, small businesses can choose a simple co-sourcing package based on Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package.

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DoubleTake Carbonite Backup Support and Setup
Double-Take Software Backup On-site Support

DoubleTake/Carbonite Software publishes a family of tools designed to deliver small companies a variety of cost-effective solutions for replicating and recovering business-critical workloads such as Microsoft Exchange Server, Microsoft SQL, Blackberry, and SharePoint. Progentís disaster recovery planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite products into small business IT systems to achieve a high state of availability and disaster recovery readiness at an affordable cost.

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Progentís team of Microsoft and Cisco Premier experts average more than a decade of hands-on professional experience, at the forefront of IT support, performing a wide variety of IT tasks for an extensive array of clients. Every Progent consultant shares a proven set of personal best practices which are combined into shared best practices training that Progent instills in its support staff. This ensures that you get not just world-class IT help, but also a consultant with proven methods for using technical knowledge to resolve real-world network problems efficiently.

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Progent's Citrix consultants can assist your business to plan, implement, administer, and troubleshoot a virtualized Windows application delivery and management solution based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your infrastructure for delivering server and client-side applications, and Progent's remote datacenter support experts can help you to administer and maintain a remote datacenter that features high uptime, advanced security, and rapid disaster recovery.

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Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, enhancing and repairing SCOM solutions and can provide companies of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to fix serious problems uncovered by SCOM 2012.

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Online Support Services for Microsoft Lync Server IM
Online Troubleshooting for Microsoft Lync

Progent's Microsoft-certified consultants can assist your company to evaluate the value of Microsoft Lync Server for your business and can assist you to design and carry out an installation of Microsoft Lync Server that consolidates the control of IM and Presence and increases the output of your in-house employees, telecommuters, and mobile workforce. Progent's consultant's can also assist your company to perform an efficient migration to Microsoft Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint, and SQL Server, show you how you can run Microsoft Lync Server to improve the team-computing capabilities of Microsoft Office applications, and provide online seminars and continuing technical support for Lync Server 2010 and other Microsoft products.

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Progent's Citrix-certified consultants can assist you to assess the business benefits of the various versions of Essentials for Hyper-V, help you to integrate Citrix management utilities with your Hyper-V network, and show you how you can deploy Citrix Essentials to improve the responsiveness, availability, consistency, and fault tolerance of your virtualized environment while reducing the cost of equipment and support and streamlining administrative tasks.

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Progent's management team consists of seasoned veterans with decades of experience delivering computer consulting services, troubleshooting, and long-term information system planning to businesses ranging in size from small offices to global enterprises. Great support calls for great personnel, and Progent stands out by having assembled a management staff able to provide businesses with the best service value available anywhere.

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Progentís Microsoft certified consultants offer a range of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft financial package and business management solution based, like all Microsoft accounting tools, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft accounting software in the Microsoft Dynamics GP line, provides an affordable solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP is simple to install and integrate, and with its modular approach you are able to purchase only the capability you currently require, with the option to add users and enlarge functionality in the future. Progentís Dynamics GP Software support experts can help you deploy, customize and manage Microsoft Dynamics GP/Great Plains 2010 as well as earlier versions of Microsoft Dynamics GP.

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Solaris with Windows Consultants
Windows and Solaris Network Consultants

Progent's UNIX family support experts provide small and mid-size businesses and software developers assistance with administering and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent can give your organization contact with UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad range of experience offers you an easy single source to show you how to build and maintain a protected and robust cross-platform connectivity and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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Microsoft Exchange Upgrade Remote Technical Support
Microsoft Exchange On-site Support

Progent is one of the most expert network consulting firms for creating e-mail solutions based on Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the advantages of Microsoft Exchange 2000 for common scenarios including updating from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 administration.

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Windows, UNIX, Solaris Online Support Services
Consulting for Windows and UNIX

If you are developing UNIX-based applications on a network that has Microsoft Windows-based processors, PCs, and office productivity products, Progent can provide comprehensive IT outsourcing that frees you to focus on your field of high-value know-how while avoiding the continual distraction of managing your company information system. Through the use of smart network monitoring and by delivering remote and in-person support when your business needs it, Progent offers an affordable alternative for maintaining an information system that features high availability, security, and performance. Progent's developer assistance offerings feature comprehensive it outsourcing, virtual infrastructure, online and on-site support and repair, 24x7 monitoring services, and Help Desk outsourcing.

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ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your network running at peak levels by tracking the state of vital assets that power your IT network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so all looming issues can be resolved before they have a chance to disrupt your business.

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Hybrid Configuration Wizard Integration Services
Microsoft Certified Exchange Online and on-premises Exchange Support and Help

Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is successfully completed on schedule and on budget.

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Barracuda Backup Testing Support and Integration
Online Consulting for Barracuda Backup Planning

Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup solution can include a purpose-built hardware appliance built by Barracuda or a virtual appliance with similar features but which uses your own storage hardware. Barracuda Backup protects vital business data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting support services to help you to design, configure, manage and repair a BDR solution built on Barracuda Backup.

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For medium-size businesses looking for network support, Progent can deliver an array of options such as on-site service, remote assistance, phone-based Help Desk, round-the-clock support with remote network monitoring, emergency staffing, site relocation services, software development, and professional consultation. For midsize companies in California or other areas serviced by Progent's field engineers, Progent offers professional in-person support for fixing network issues quickly and affordably.

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SQL Server 2017 and Windows Server 2012 R2 Integration
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Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business benefits of upgrading to SQL Server 2017 and can assist you to plan and implement a smooth migration of your databases and applications to any deployment model including on-premises, cloud-based, or hybrid. Progent's consultants can provide online or onsite support services ranging from on-demand design review or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 project is carried out on schedule and on budget.

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Nexus 5600 Switch Outsourcing
Nexus 7000 Switch Technical Support Services

Cisco Nexus series switches are intended to deliver the speed, expandability, dependability, cloud readiness, density, security and ease of management required to act as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide remote and onsite consulting services to assist your business to plan an optimal switch topology, build pilot environments to validate your switching solution, deploy Nexus switches, create and enforce appropriate policies, perform security and compliance assessments, configure proactive monitoring, consolidate network resources through virtualization technologies, troubleshoot switching and routing issues, optimize system performance, perform capacity planning, and set up the advanced fault-tolerant features incorporated into Nexus products. Progent's consultants can also assist your business to migrate efficiently from outdated Nexus models or Catalyst switches to up-to-date Nexus switches.

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Progent's Cisco VoIP phone and video IP phone consultants can assist you to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy VoIP devices to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Unified CM, originally known as CallManager, or with Unified Communications Manager Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco SRST solutions for survivability.

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Data Protection Manager 2016 Cloud Backup Remote Technical Support

Microsoft System Center 2016 Data Protection Manager offers near-continuous backup and easy restore capabilities for Microsoft-based networks. SCDPM 2016 delivers application-sensitive backup for key platforms such as Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, works with VMs hosted by Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to plan, implement, administer, and troubleshoot a multi-site backup/recovery solution powered by Data Protection Manager 2016. Progent can assist you to migrate from an older release of DPM or from an outdated system, and Progent can tune your SCDPM 2016 ecosystem for on local, hosted, cloud or hybrid deployments. Progent can provide online or onsite support and can provide as-needed guidance to help you through technical bottlenecks or provide comprehensive project management support to help you complete your SCDPM 2016 initiative on time and on budget.

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Progent's Microsoft-certified consulting engineers can help your organization to determine the value of Exchange Server 2010 for your business and can assist you to plan and implement a smooth upgrade to Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will provide quick ROI by increasing your workers' efficiency, cutting the expense of hardware and support, streamlining management, and integrating your vital communications technologies.

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Progent's SonicWALL experts can help you configure, manage, and troubleshoot SonicWALL firewall/VPN products inculding the newer SonicWALL TZ family of firewalls and the legacy SonicWALL PRO 2040 devices. Progent's CISSP Premier consultants, CISM Premier security professionals, and CISA Certified security audit consultants can help you create an end-to-end security strategy, including written policies, and design security into your business operations.

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E-Mail Guard by Postini offers constantly updated spam and virus blocking, data filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and service firm. If your company is too small to purchase for a standard Postini license, you can still get access to Postiniís Perimeter Manager technology through Progentís E-Mail Guard antispam and anti-virus service offering. Progentís certified email security consultants can help you devise an email security strategy that includes antispam and antivirus products and processes.

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Progent offers comprehensive help for each step of your Microsoft Exchange Server 2010 upgrade including end-to-end project management services, site readiness preparation, project planning, specification of new software licenses and hardware required, suggested sourcing, pilot verification at client location or at Progent's testing facility, setting up transitional coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the old system, and webinar training for customer's IT group and users.

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For answers to common questions concerning becoming a consultant at Progent, see Employment at Progent FAQs.

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Progentís non-stop interoffice connectivity and 24x7 system connection consultants can help small companies create non-stop Interoffice connectivity by means of fully redundant system architectures with transparent failover. Progentís Cisco Certified Internetwork Experts can design and implement high-availability Inter-office connections supported by non-stop EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over offers economical non-stop interoffice networking.

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Progentís Microsoft certified professionals provide small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your IT network from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as HTTP, which allows these products to uncover many attacks that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through experienced design and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified consultants can help your company to install Microsoft Forefront TMG 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.

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The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of work in Microsoft technology, assures you success in identifying the edition and configuration of Windows 2003 Server that aligns best with your business goals. Progent can also help you with planning, deploying, administering and troubleshooting powerful information technology solutions powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.

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ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid recovery of vital data, applications and VMs that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when needed, can assist you to restore your critical data.

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Hyper-V 2016 utilizes core features first developed for and refined on Microsoft Azure, one of the world's biggest public clouds. This significantly improves the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving data security, uptime, scale, manageability, dependability and recoverability. Progentís Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to support your vital workloads, plan a cost-effective network topology for a cloud-based or hybrid deployment, develop and execute a non-disruptive migration strategy, educate your IT management and technical support personnel, and deliver ongoing consulting and debugging support to ensure that your Hyper-V 2016 investment gives you maximum business value.

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Windows 8.1 is engineered to run on devices ranging from smart phones and tablets to engineering workstations. A wealth of new and improved features, such as its touchscreen interface and signature live tiles GUI, provide a broad selection of benefits for companies who know how to exploit them. Progent's Microsoft-certified consultants can assist bring your organization up to speed with Windows 8.1 and show you how to derive maximum competitive value from the product's various technical enhancements.

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Progentís high availability system consultants provide non-stop computing support, disaster recovery planning, network load balancing, non-stop interoffice access, non-stop Internet connection design, 24x7 data center services, and other 24x7 operations support to show your company integrate a non-stop environment for strategic applications. Progent has the experience to design economical, 24x7 networks by deploying the evolving library of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco authorized consultants can show you how to you design a high-availability mutli-location network with a completely mirrored Internet interface and intelligent network load balancing.

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Microsoft Outlook for Mac Setup and Support

Exchange Servers and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft premier consultants can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with teammates who run Microsoft Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to receive and send email, examine the GAL, import addresses, synchronize appointments, and alert people to conferences with your Exchange account. Progent will verify that your Microsoft Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also offers specialized onsite Entourage education.

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Progent can help you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's latest wireless controller solutions.

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Network monitoring typically entails observing a networkís resource usage to help uncover data traffic bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that run under Linux or UNIX and can be deployed to observe mixed-platform environments where Linux and Windows operate together. Progent's system support consultants can show you how to take advantage of both these tools to tune and troubleshoot your network. Progent's Linux support professionals offer small companies and programmers help with administering and servicing UNIX/Linux and Solaris networks that coexist with Windows-based technology.

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Windows Server 2000 Upgrade

Progent's Microsoft-certified Windows 2000 Server consultants can provide computer help and IT consulting services for the entire family of Microsoft .NET Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, update, and support offerings include network planning, deployment, project management, local and remote support, Call Center outsourcing, expert security analysis, turn-key outsourcing, and economical co-sourcing.

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Progent can provide expert remote consulting to help businesses connect their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid network models that combine local IT assets along with cloud services. To help you to incorporate cloud services with networks, Progent can provide a range of cloud integration services that include Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of experience providing high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.

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Progentís colocation center IT services are designed for businesses with equipment located at IDCs or data center colocation hosting sites and in need of on-demand on-premises service at the colocation site plus off-site help from Microsoft and Cisco Certified professionals. Progent provides a complete range of IDC and IDC and collocation support services including system topology analysis, Windows and UNIX server installation and maintenance, tech support for server and communications infrastructure, development and installation of fault tolerant systems, defining and deploying layered security defenses, firewall integration and support, configuring load balancing solutions, and creating fault tolerant server cluster configurations.

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For Windows desktop virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can assist your company to design a XenDesktop solution that maximizes the business impact of your information system; configure XenDesktop technology with your servers, user computers, and printers; migrate your older desktop virtualization software to current releases of XenDesktop; and provide comprehensive online troubleshooting. Progent can also train your IT staff to follow best practices to manage XenDesktop effectively.

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Technology Consulting Services for Information Security
Email Content Filtering Compliance Audit

For small and midsize businesses, computer security and information assurance and compliance is excessively complex to master but too risky to ignore. The world's largest enterprises have been breached, and the top cloud service providers have occasionally been knocked out. It looks like there's nowhere to run. Progent makes it economical for smaller organizations to implement critical IT security projects effectively by providing the advantage of billed time to the closest minute with no minimum charge for remote support. You can have the help of a seasoned computer expert to provide just the knowledge you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any aspect of network security including security assessments, virus screening and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and designing a complete security strategy.

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Operations Manager Support and Help
Microsoft Operations Manager On-site Technical Support

Remote 24x7 monitoring, proactive alerts, and actionable reports are crucial to preserving the proper operation of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of all sizes can afford a level of protection that was once limited to enterprises. Progent can provide several RMM options available as economical service packages created to help you to identify and fix a most IT network problems before they get big enough to hurt productivity.

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Skype for Business Web Apps Server Professional
Microsoft Experts Skype for Business and Cisco UC Technology Professional

Progent's consultants can provide remote and on-premises consulting services for organizations of any size to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan an on-premises, cloud or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; set up HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems like Cisco UC. Progent's certified information security consultants can help you create and verify a security strategy for your Skype for Business deployment that meets regulatory standards.

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UNIX Cybersecurity Group
Solaris Cybersecurity Company

If your business has a Solaris network or a multi-OS IT environment, Progent's CISM and CISSP-certified security specialists can help your whole organization in a wide array of security areas such as security management practices, security design and strategies, connection control products and methodology, applications development security, operations security, physical security, communications, network and web security, and business continuity preparedness. CISM and ISSAP define the core skills and international standards of knowledge that network security managers are required to possess. These certification provide IT management the confidence that consultants who have achieved their CISM or ISSAP qualification have the background and theory to deliver effective security support and consulting help.

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LifeSize Telepresence Consultancy
Consultancy for Polycom Video Conferencing

Progent can provide the support of a veteran consultant with extensive hands-on experience installing, managing, and enhancing video conferencing systems from top-tier suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house IT support team, your ISP, and your telepresence platform vendor to help your company maximize the business value of your video conferencing solution.

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Microsoft Live Communications Server Consulting
Microsoft LCS Server Instant Messaging Support

MS Communications Server delivers IM and Real Presence as part of a scalable, world-class package offering enhanced protection, transparent compatibility with additional Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can benefit from lower costs and improved business efficiencies, enhanced worker productivity, and better IP security with this simple-to-administer, fault-tolerant solution. Successful implementations of Microsoft Office Communications Server call for extensive planning and thought prior to roll out. Progent's Microsoft-certified consultants can provide the expertise needed to realize all the advantages of Microsoft Office Communications Server throughout your whole organization.

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Apple Time Machine Backup Consulting Services
Consultant for Backup Exec

Progent offers affordable remote support from IT engineers skilled in a broad range of utilities and technologies that provide solutions for protecting Windows, Mac, and Linux/UNIX servers and desktops plus notebooks and handhelds. Progent can provide expertise for all major backup products such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, Mozy, Retrospect, Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can help your company to deploy, enhance, or maintain data backup systems for a range of environments such as local, edge to datacenter, cloud-based, or hybrid.

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SharePoint Business Connectivity Services Professional
Online Consulting for SharePoint 2013 Office Web Apps Server

Progent has been delivering SharePoint consulting services since the initial product was published over a decade ago, and Progent has the scope of IT know-how to assist organizations of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; decide whether an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and select the most appropriate version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management services or can help in individual tasks associated with your SharePoint 2013 migration.

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Voice Over IP Onsite Technical Support
Remote Troubleshooting for Cisco IP phones

Progent's Cisco IP phone and video IP phone consultants can assist your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified CM, formerly named CallManager, or with Unified Communications Manager Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM applications that include Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, installing ISR G2 routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

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Microsoft Certified Amazon cloud AMI Design Firms
Amazon S3 integration Design Firm

Progent can provide cost-effective online consulting to assist businesses of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.

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Microsoft Exchange 2003 Professionals

Progent's Microsoft Certified professionals offer expert consulting for enterprise-wide deployments of Microsoft Exchange Server. Progent's consultants can show you how to plan multi-location Exchange installations or updates and can provide local personnel to help enterprises with installations of Exchange Server in the or any area served by Progent's consultants.

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Consulting for Windows Server 2003
Windows Server 2003 Consult

Progent's Microsoft-certified Windows Server 2003 engineers offer network help and expert consulting for the entire family of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows Server 2000. Progent's Windows 2003 upgrade, configuration, administration, and maintenance services include system design, installation, project management, on-site and remote network support and repair, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.

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Virtual Server Hyper-V Support and Help Microsoft Hyper-V 3.0 Virtual Machines IT Consulting
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Consulting for Hybrid Office 365 integration

Office 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and other Exchange components to lower capital expense and administrative hassle. You can use Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable online technical support to assist your organizations to assess the potential advantages of Exchange Online, plan a solution that fits your functional requirements and budget, carry out an efficient migration from your existing Exchange organization to one that includes Exchange Online, train your IT staff and end users, and provide ongoing consulting and troubleshooting.

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Virtual Help Desk Technical Consultant
Supplemental Helpdesk Specialist

Progentís Co-managed Help Desk service makes it possible for your business to share responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progentís Help Desk Co-management service is an advanced service desk solution based on the top shared PSA platform for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.

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Microsoft Certified Small Office Network Recovery
Implementation for Small Office

For small companies interested in Progent's network support outsourcing, consulting, or technical support services, phone 800-993-9400 or e-mail information@progent.com.

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Specialists for Collocation Migration
Co-Location IT Consultants

Colocation sites allow businesses to share enterprise-class facilities for hosting network equipment that runs vital applications and services. Progent's Microsoft and Cisco premier consultants can help your company with all facets of your colocation program including choosing and migrating to a colo site, creating network architecture, defining hardware, on-site and remote maintenance, establishing remote system administration, and education your support staff.

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Application Programming Firms
Consultant for SharePoint programming

If you need help writing, enhancing, or repairing business aplications for Microsoft Windows, any version of Linux, or the Web, Progentís team of program developers, relational database architects, and software project managers can help ensure you get the job done on time and within budget. Progent's experienced application developers can provide affordable and expert online help for jobs as small as creating Vidual Basic scripts for Excel or as challenging as rolling out mission-critical RDBMS applications built on Microsoft SQL Server ,Oracle, or MySQL.

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Computer Outsourcing for Microsoft Mac and Linux Desktop

Progent offers a broad array of affordable support services to help your business to install, configure, troubleshoot, and manage workstations and notebooks powered by Windows, macOS and OS X, or various versions of Linux. Progent can provide onsite or online technical support for individual computers or laptops or work with your business to plan and implement a company-wide rollout of new or revised operating system software and applications. Progent can also provide engineers and technical workers to assist your company to plan for and implement an office move or merger organized to produce minimal interruption to your productivity.

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System Center 2007 Outsourcing
Remote Consulting for System Center 2007

Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, optimizing and repairing System Center Operations Manager environments and can provide companies of any size expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can deliver fast online or onsite technical support to assist you to fix serious issues detected by System Center 2012 Operations Manager.

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Online Troubleshooting for ProSight Remote Network Troubleshooting
Automatic Network Topology Mapping Integration Services

Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map out, monitor, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and load balancers as well as servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when problems are detected. By automating complex management processes, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, finding devices that need critical software patches, or resolving performance issues.

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Microsoft System Center Operations Manager Network Engineer
MOM 2007 Network Consultant

Progent provides a variety of IT service packages for small organizations. These IT outsourcing and network monitoring solutions are based on the proactive problem solving capabilities of System Center Operations Manager, a state-of-the-art server and system management product that tracks the reliability, throughput, and security of your network and identifies potential problems before they can bring down your system. With Progent's economically priced network support programs, small businesses can select a basic co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution.

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