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What are the advantages to my business of Progent's network monitoring services?
Microsoft System Center Operations Manager improves the reliability of business-critical applications by proactively detecting and helping to fix trouble spots before they can crash a network. System Center Operations Manager can optimize network performance by examining predefined performance levels and use profiles on critical servers, allowing network managers to be more proactive in adding performance-related products and to eradicate trouble areas before they cause serious system bottlenecks. However, setting up Microsoft Operations Manager to take full advantage of this complex monitoring tool can be difficult. With over four years of background with the NetIQ software upon which MOM is derived, Progent's consulting staff can help you select appropriate Microsoft System Center Operations Manager components, deploy and configure Operations Manager, and generate specialized rules, scripts, reports and alarms for your network environment. Progent can also record Operation Manager's network monitoring rules and procedures for your IT department.
Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that improves cloud integration, works with the most popular handheld devices, allows one-time sign-on with Microsoft Azure AD, and tightens security and compliance. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants and developers have the depth and breadth of technical skills and hands-on experience to address the critical technical and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will optimize the return on your investment in this mission-critical platform.
Does Progent offer network monitoring support?
Progent offers a selection of Network Support Bundles based on the proactive problem solving capabilities of Microsoft System Center Operations Manager, a cutting-edge network management software platform that monitors the reliability, speed and security of your IT network and detects problems before they can disrupt your network. To provide more insight about the performance and stability of your system infrastructure, Progent can help you install and manage popular network monitoring tools based on Linux.
How can Progent help improve the fault tolerance of my network?
Progent's design services for zero-downtime IT systems provide Microsoft and Cisco-certified network professionals who can help you create a fault-tolerant computing environment that includes essential technologies and processes for mission critical applications. Progentís engineering professionals can assist your company to implement a system architecture with features such as failover Internet connections, system load balancing, zero-downtime data centers, multi-site backup and restore, fault tolerant interoffice connectivity, and fault tolerant multi-site systems. Progent can also provide business continuity planning experts to help you plan, test, and document a disaster recovery process based on leading practices.
Can Progent help implement virtual desktops with Windows Server 2016?
Microsoft's virtual desktop solutions reduce the work needed for IT managers to deploy applications so they are consistent across an entire user base, offer the power to control access to business data, and allow fast installation of additional or updated desktops. In Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure (VDI) behind RDS simplifies client access, improves performance, tightens security, centralizes administration, and offers an almost transparent client experience. Progent's desktop virtualization engineers can assist your company to assess the strategic benefits of Microsoft's desktop virtualization solutions, set up pilot and production deployments, optimize your system architecture to support virtual clients efficiently, evaluate and resolve security issues, and educate your IT administrators to utilize industry best practices to gain maximum payback from client virtualization.
Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco IP phone and video IP phone consultants can assist your business to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Unified CM, formerly branded CallManager, or with Unified CM Express (CME) to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM applications that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, solving QoS, setting up SIP PSTN trunks and CUBE internetworking, installing ISR G2 routers with CUBE VoIP networking support, and creating Cisco UCS server failover and Cisco SRST systems for survivability.
Why should a small business outsource IT support?
Whether it involves architecting IT system infrastructure, establishing or outsourcing a Help Desk, deploying an updated email system, or building an on-line eCommerce system, outsourcing your system support services can control costs and minimize risks, enabling network support expenses to expand in a more steady and gradual way than is possible by establishing a big, comprehensive in-house IT staff.
Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, a tightly integrated expansion of Unified Communications Manager (CUCM), is a unified voice messaging solution that facilitates collaboration by providing a variety of options for accessing calls and messages within an environment that is easy to deploy and maintain. Unity Connection allows you to access and manage voicemail from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), available in certain Cisco ISR routers, offers cost-effective voicemail, integrated messaging, interactive voice response, and automated-attendant services for small to medium businesses (SMBs) and corporate satellite offices with up to 500 voice mailboxes. Progent's Cisco-premier CCIE network consultants offer Unity Connection and Unity Express (CUE) integration and technical support support to ensure that your CUE deployment delivers significant business advantage.
How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with synchronous replication to deliver rapid, zero data loss disaster recovery between datacenters that are as far as 300km away from one another. Progent offers the skills of a NetApp MetroCluster consultant who can help your business to plan, deploy, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your functional needs and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by providing guidance with procedures such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster DR system to prove compliance with industry standards and regulatory requirements.
Can Progent help us integrate Office 365 applications and cloud hosting services?
Office 365 is Microsoft's growing family of client productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Office 365 apps and cloud-based services are available in a variety of subscription plans intended for customers from students and households to enterprises. Progent offers quick and affordable online access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Google Android technology. Progent can help you to evaluate the many subscription options offered with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent's Office 365 integration consultants support cross-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also assist you to create and maintain hybrid networks that seamlessly combine local and cloud resources.
Does Progent offer consulting help for server clustering with Windows Server?
The failover server cluster feature set built into the most recent versions of Microsoft Windows Server has been radically re-engineered to simplify the installation, configuration, and management of clusters and to provide greater levels of system availability, protection, efficiency, and versatility. New or enhanced capabilities include cluster Validation, revamped setup and deployment, improved cluster administration, new cluster architecture for maximum availability, hardened protection and quorum structure, minimization of failure points, more storage and RAM capacity, improvements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual machines. Progent's certified cluster technology consultants can help you assess the business benefits of failover clusters, plan and execute an installation, educate your IT personnel to manage your failover clusters, deliver ongoing consulting and support services, and create and validate a business continuity plan. Progent's Windows Server 2016 disaster recovery consultants can help you you to create an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments using failover cluster tools field-tested in Microsoft's Azure public cloud.
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If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay
and you are in need of computer assistance, IT outsourcing, or high-level services from a Progent professional,
call 707-559-7400 or visit Contact Progent.