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What online services are available for maintaining Cisco routers?
Among the common online Cisco router support services available from Progent are setting up hostname, IP addressing, routing maps, logging, and user accounts; setting up iBGP, aggregate routing, BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting policy based routing to MPLS, routing configuration, and line settings; updating router's IOS image; configuring and testing router failover; fixing VPN tunnel and routing problems; making a network diagram and documenting configuration; plus security and business recovery planning.
Does Progent support all major data backup/recovery products and services?
Progent's backup consultants offer consulting support for a wide array of products and services that provide solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and handhelds. Progent can help you with all major data protection platforms by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis, MozyPro, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist, CrashPlan, and Solaris FLARs. For enterprises, Progent can provide VMware Site Recovery Manager and NSX expertise. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and medium-sized businesses as an affordable outsourced solution for reliable backup/disaster recovery.
What web development services are available from Progent?
If you need to redo your corporate web site, create internal sites for functions like as human resources or employee education, create a powerful web presence for a new venture, or put together enterprise-level, database driven e-commerce applications, Progent can provide capable and seasoned web development consultants. Web site custom software development services available from Progent's Applications Specialists Group include web design and development, web project management, .ASP and Microsoft .NET programming, and graphics design and creation. Progent's Microsoft SQL Server programmers, Oracle developers and database administrators, MySQL database experts, and Microsoft Access developers can assist you to design, deploy, and support database-powered web sites. Progent's consulting experts can also help you build and maintain a protected, fault-tolerant server and communications environment including wireless connectivity, to host your web solutions.
How can Progent help my Linux developers?
If you are developing UNIX or Linux software on a network that includes Windows-based servers, desktops and software, Progent offers IT outsourcing and support services that keep your system up and running while freeing you to focus on your area of highest value expertise. By using advanced network monitoring and providing remote and optional onsite help as you need it, Progent provides Linux developer support that provides a cost effective way to manage an information technology network that features high availability, comprehensive security and performance.
Can Progent help us deploy System Center Data Protection Manager for automated backup?
System Center 2016 Data Protection Manager (SCDPM 2016) offers small to medium-size businesses automatic backup and easy recovery functions for Microsoft-based environment. SCDPM 2016 delivers application-sensitive protection for critical platforms like Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux virtual machines, supports virtual machines running on Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified DPM 2016 consulting experts can help you to plan, implement, manage, and repair an enterprise-wide backup/restore system powered by DPM 2016. Progent can help you to upgrade from an older release of Data Protection Manager or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployments. Progent offers remote or onsite support and can deliver occasional guidance to resolve challenging issues or deliver end-to-end project management services to make sure you complete your SCDPM 2016 initiative on schedule and on budget.
What VMware virtualization products are supported by Progent?
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization plan, configure, administer and troubleshoot VMware vSphere-based virtualization ecosystem for on-premises networks, private and public clouds, or hybrid deployments. Progent's VMware vSphere consultants can provide world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud tools for managing private and hybrid cloud environments that provide high availability, data security, and disaster recovery.
How can Progent help us protect ourselves against Ransomware?
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone interview with a Progent backup/recovery consultant. The interview is designed to evaluate your organization's ability to block or recover quickly after a ransomware incident. Progent will work with you personally to collect information concerning your existing security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to build an efficient AV and backup/recovery system that meets your business needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.
Can Progent help us to configure and manage Cisco Wi-Fi controller hardware or software?
Progent's certified Cisco Wi-Fi controller experts can help you to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller products. Progent offers support for both hardware-based and software-based wireless controllers and can assist you to determine which type is appropriare for your Wi-Fi environment. For Wave 2 wireless controllers from Cisco, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller consulting, and Cisco 8540 wireless controller expertise.
Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies over a quarter century of background helping manufacturing and service organizations to simplify supply chains and improve the efficiency of key processes in order to bring products to market fast and adhere to customer commitments dependably. Progent offers the expertise of an ERP specialist with over 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite consulting that can range from as-needed guidance to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services. To find out more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a diverse range of security solutions from Microsoft and Cisco, Progent offers companies expert help for products from other major Firewall and VPN suppliers including Checkpoint Software, WatchGuard, Netscreen, SonicWALL, and Symantec. Progent can show you how to create a detailed security strategy and choose the right products from multiple vendors to support your security objectives while staying within your budget limits.
Can Progent provide a remote Help service for our small business?
Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of online Level 1 desktop technical support from service requests through trouble ticket generation, assigning responsibility, screen sharing, progress tracking, problem resolution, and and metrics. Designed for smaller organizations with few dedicated service technicians for end users, Progent's Help Desk Services offer remote support at a significant savings from Progent's normal desktop service rates. Progent also offers fast on-demand escalation to Level 2 and Level 3 experts to handle the most problems. For more information, refer to Progentís online Help Desk services for small businesses.
Does Progent offer expertise with VMware NSX network virtualization?
VMware's NSX network virtualization technology enables you to build complete logical networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high degree of automation regardless of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, updates and fixes and can produce audit reports to confirm complete service recovery, validate SLAs and demonstrate DR compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the entire virtualized network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help your organization to design, configure, test and maintain a DR system powered by VMware Site Recovery Manager and VMware NSX.
Can Progent provide certified expertise for information assurance and SIEM solutions?
Global Information Assurance Certification was founded in 1999 to validate the knowledge of computer security experts. GIAC accreditations are acknowledged by businesses and government organizations throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists offer support for any of the network security disciplines covered under GIAC certification such as auditing infrastructure vulnerability, event handling, intrusion detection, web application security and SIEM solutions for compliance with government mandates for reporting security events.
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