For offices of all sizes in Petaluma California, Progent can provide easy, fast, and economical contact with CCIE-Certified network experts. CCIEs are top-level networking engineers who earn this prestigious certification by completing strenuous testing by Cisco. CCIEs can handle the most complex problems surrounding network deployment, repair, and configuration. Progentís CCIEs operate directly with Cisco's internal staff in analyzing anomalies with IOS or NX-OS software and coming up with temporary alternatives or receiving software updates to fix problems. A Cisco-qualified CCIE can detect the origin of computer network difficulties whether from network appliances or applications.

Progent offers affordable remote contact with a CCIE expert so you can get high-level assistance for complex network problems that are impacting your business but are beyond the experience of your ordinary IT maintenance organization. Progent's CCIE-Certified network experts can connect to your system using advanced remote support tools in order to perform rapid and affordable analysis and repair of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or national ISPs, and so their services are not readily accessible to smaller businesses. Progent is among the few service firms that makes CCIEs accessible to help small and mid-size companies. In addition, Progent can provide fast contact with a CCIE remotely so that you can get immediate help for complex network problems that are hurting business productivity. To find out how to get in touch with a Progent CCIE for timely assistance with your IT infrastructure, visit online network support.

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
(707) 303-4400 Santa Rosa Network Support Services

Cisco's extensive selection of current and vintage connectivity appliances familiar to Progent includes ASA Series Security Appliances and PIX 500 Series Firewalls, Catalyst Firewall Services Module, protected broadband and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs and distribution switches, VoIP systems, Catalyst and Nexus family switches, plus data security and VPN solutions. With the resources of one of the largest groups of Cisco-premier CCIE consultants of any independent support firm, Progent has priority access to Cisco's internal support specialists and the advanced training resources to keep at the vanguard of network solutions.

To learn more details concerning Progent's world-class support services for Cisco network infrastructure, select a topic:

Other Consulting Expertise Available from Progent
Progent can also provide a broad selection of IT services in critical areas to help companies to convert Cisco networking technology into an integrated information solution that provides strategic advantage. Some of the consulting services available from Progent's subject matter experts include project management expertise, VMware vSphere and vCloud deployment, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network architecture and integration, Windows Server 2019 migration services, Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V deployment, business continuity planning and testing, Windows Server 2012 R2 configuration, security compliance scanning, database administration and application expertise, and temporary Chief Information Officer consulting services.

Progent can also help your company you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud-based infrastructure and that utilize Cisco networking technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)

By offering a convenient centralized resource for IT generalists and application experts, Progent can deliver fast, cost-effective, and thorough IT solutions that align with the special needs of companies in Petaluma California.

An index of content::

  • 24 Hour Wireless Access Point Consultants Online Technical Support wireless IP phone security
  • 24-7 Microsoft Office 2003 Computer Network Companies Network Recovery Microsoft Office

  • Meraki AP Management Technical Consultant
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    Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco appliances for centralized management.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Cisco's Meraki MS family of access and distribution switches are designed for environments ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online consulting expertise to assist your company to plan and deploy an efficient network solution that incorporates Meraki switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, set up policies to maintain security, create and test a disaster recovery strategy, and troubleshoot technical issues related to any aspect of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a cohesive networking infrastructure.

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    Progentís private cloud hosting allows small and midsize businesses to run key applications like SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for backup replication and restore. Smaller organizations can take advantage of Progentís private cloud hosting service to avoid large investments in the acquisition, upkeep, and operation of network equipment and data center facilities while achieving world-class levels of system availability and security.

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    Consultant System Center OpsMgr 2012

    Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, optimizing and repairing SCOM solutions and offer companies of any size expert remote or on-premises consulting support for SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs according to best practices for monitoring network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to help you to fix critical problems uncovered by System Center 2012 Operations Manager.

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    MCSE Expert Certified Customer Relationship Management Troubleshooting

    Microsoft Dynamics Customer Relationship Management helps mid-market companies build profitable customer interactions. Built-in Sales and Customer Service components enable employees to share information to help improve selling success and offer steady, efficient customer service. Progent can configure the optimal network environment, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can help you integrate Microsoft Dynamics CRM with your sales or customer service databases.

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    Cisco's Small Business 100, 300 and 500 series of access points are Linux-based units intended as value-priced wireless APs for light workloads. Progent's Cisco CCIE Wi-Fi infrastructure experts can provide remote or on-premises integration and troubleshooting support to help you to plan, configure, update, optimize, administer and troubleshoot Cisco Small Business Wi-Fi AP deployments of any scale or topology.

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    Server growth wreaks havoc on network budgets and management resources. Server consolidation through a virtual architecture promises lower TCO of servers and faster ROI, more efficient use of servers, simplified operations, enhanced system availability, and easier manageability. Common uses for virtual servers include hardware consolidation, low-cost hosts for mission-critical legacy applications running on obsolete operating systems, and inexpensive quarantine of program development or pilot testing environments from on-line systems.

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  • Microsoft Dynamics GP Consultants
    Dynamics GP Web Services Professionals

    Progent's expertise delivering Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to create custom line-of-business applications and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Dynamics GP reporting services can show you how to design reports that let you track your business more thoroughly, transforming raw data into valuable insights into your company and customers.

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    Microsoft Systems Management Server 2003 provides extra capability for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs lower the net administrative costs of managing and deploying software by making it easier to install system images, control mobile devices, and run management utilities. In addition to alerting you about techniques to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT projects involving processes that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can minimize spending and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can help you define sensible processes and standards to manage handheld computers and smart portable communication devices so your mobile workforce remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you develop a security strategy that includes policies, procedures and technologies to keep your IT network safe.

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  • Urgent Microsoft Project Server Workflow Training
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    Progent's Microsoft engineers can provide in-depth expertise in implementing, operating and debugging any edition of Project Server and can provide a wide range of cost-effective online support services based on proven best practices to help businesses of any size to get all the benefits of this leading platform. Services offered by Progent include solution planning, installation and upgrades, setting up safe collaboration among onsite and remote or mobile users, network optimization, and specialized webinar training classes.

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    Progent delivers the services of Microsoft and Cisco-Certified network support experts to offer customers affordable ways to help companies optimize the value of Microsoft and Cisco technology. For environments that range from small offices to nationwide enterprises, Progent's network engineers can help you improve your network's e-mail infrastructure, protection, availability, performance, and network management.

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  • Consultant Services Skype for Business and Cisco Unified Communications
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    Microsoft Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and PSTN voice communication. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint and Office or cloud-based Office 365 and streamlines management through integration with Active Directory. Lync can also reduce expenses by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence experts offer online and onsite support services to help you to maintain and troubleshoot your current Lync 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product. Progent can also help your organization to plan and execute a smooth Skype for Business upgrade.

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  • Help Desk Software Selection and Deployment Technical Consultant
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    The Contact Center service delivery model adopted by Progent's Technical Response Center gives small and midsize companies an affordable option to reliance on independent service individuals by offering extensive expertise accessible to numerous engineering groups, optional 24x7 availability of urgent help, escalation capability to top-level experts for solving even the most intractable problems, service consistency and reliability, prompt follow through overseen by seasoned service managers, a variety of easy-to-use techniques for requesting support tasks, plus excellent progress transparency made possible by ticket tracking and available through a web portal.

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  • Project Server 2010 Support Services
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    Progent's Microsoft engineers can provide advanced support in implementing, using and troubleshooting any edition of Project, Project Server, and Microsoft Project Online and can provide a wide variety of affordable remote consulting services based on proven best practices to help organizations of any size to receive all the advantages of this leading project management solution. Consulting support available from Progent include solution design, installation and migration, setting up secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized webinar training classes.

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  • Cybersecurity Audit Consultant Services
    CISA Certified Cybersecurity Audit Consultancy

    The Certified Information Systems Auditor (CISA) credential is an important achievement that indicates mastery in IS security audit and control. Certified by the American National Standards Institute, the CISA accreditation has consultants undergo a comprehensive examination given by the ISACA professional group. Progent can provide the expertise of a CISA-Premier network security audit professional able to help businesses in the fields of IS audit services, information technology governance, systems and architecture lifecycle, IT service delivery, protection of information resources, and disaster recovery preparedness.

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    Progent's Support for IT Service Organizations lets you take advantage of Progent's information technology experts while retaining your own brand as a transparent arm of your IT consulting team.

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  • Microsoft Software Update Services Troubleshooting
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    Microsoft Windows SUS allows network administrators to install and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft WSUS, network support staff can fully and effortlessly manage the distribution of patches that are released through Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft Windows Server Update Services deployment, configuring user's computers, establishing the Group Policy parameters, and making sure your Microsoft WSUS GPO is associated with an Active Directory container that makes sense for your network environment.

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    GIAC was founded in 1999 to certify the knowledge of IT security professionals. GIAC accreditations are acknowledged by companies and institutions all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with any of the security services addressed within GIAC accreditation such as auditing infrastructure vulnerability, incident management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions.

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    Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and PSTN voice communication. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or Office 365 and streamlines management via integration with Active Directory. Lync 2010 can also cut capital and operational costs by eliminating VoIP hardware and subscription services, PBX systems, or conventional teleconferencing technology. Progent's certified IM and Presence experts can provide online and on-premises support services to assist your company to maintain and repair your current Lync Server 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business migration.

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    Progent's Mac consultants can support the creative facets of Mac computing by offering consulting services and training in graphics, audio, and video. Progent's consultants can provide expertise in a variety of Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production studio.

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    Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 operating system and powered by software first developed by Connectix, provides the power needed to accomplish hardware reduction, software upgrade, and server isolation projects through virtualization technology in an enterprise-ready computing environment with high expandability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at businesses wishing to improve operational efficiency in application programming and testing, upgrading from outdated line-of-business applications, and server consolidation. Progent's certified Virtual Server experts can assist your company to evaluate and deploy Microsoft Virtual Server 2005.

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    Progent's CCIE-certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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    Progent's CISSP-certified cybersecurity experts can assist businesses of any size with any facet of information system security. Progent can help create cost-effective cybersecurity systems that guard a small business against modern threats or Progent can plan, configure, and manage a comprehensive security environment for hybrid networks that accommodate local, online, and mobile clients sharing network resources spread across a mix of physical datacenters and various clouds.

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  • 2900 Router On-site Support
    Professional Edge Routers

    Cisco offers an extensive product line of routers including appliances built to deliver the protection, bandwidth, and reliability demanded by organizations from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and network availability. Progent can help you select and configure Cisco routers to build a solid foundation for your IT system and to make it economical to grow as you support new users, start new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent offers help with a variety of routers based on Cisco's IOS platform, such as the Cisco 800 family of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, plus older 2500 and 2700 Series Routers.

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    ISA Server Consultant

    Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds developing corporate security solutions for IT networks with multiple locations, mobile users, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small company plan and implement an installation of ISA Server 2004 that supports your IT protection needs without restricting your productivity.

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    Award Winning ASA 5500-X Firewall Professionals

    The new ASA 5500-X Family of firewalls with Firepower Services provide significantly more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can help your company to manage your existing PIX or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

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    Shared Support Desk On-site Technical Support

    Progentís Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of certified desktop support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced support solution built around the leading shared professional services automation tool for handling service requests, ticketing, responsibility, status tracking, and metrics.

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  • Microsoft Windows 2000 Computer Engineer
    Windows 2000 Server Technical Support

    Progent's certified Windows Server 2000 experts can provide computer support and IT consulting services for the complete family of Microsoft .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, optimization, and support offerings include system planning, deployment, documentation, local and remote technical support, Call Center outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.

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    Consultants Juniper SRX650 Router

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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