For offices of all sizes in Petaluma California, Progent can provide convenient, fast, and economical access to Cisco CCIE-Premier network experts. Cisco CCIEs are top-level networking experts who achieve this prestigious certification by completing strenuous testing by Cisco. CCIE-qualified engineers can handle the most complex issues surrounding network interfacing, troubleshooting, and optimization. Progentís CCIEs operate directly with Cisco's in-house staff in identifying problems with IOS or NX-OS software and developing temporary alternatives or obtaining software patches to fix problems. A Cisco-qualified CCIE knows how to isolate the source of computer network difficulties whether from network appliances or software.

Progent offers fast and affordable remote access to a CCIE specialist so your company has the opportunity to get high-level assistance for complex network problems that are affecting productivity but are outside the scope of your ordinary network support resources. Progent's CCIE-Premier consultants can connect to your system via state-of-the-art remote connectivity utilities in order to perform fast and economical diagnosis and repair of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or nationwide Internet providers, and so their skills are not readily accessible to smaller businesses. Progent is one of the few support firms that makes CCIEs available to assist small and medium sized companies. Also, Progent can provide fast access to a CCIE by phone so that you can receive timely help for complex network issues that are reducing worker productivity. To learn how to talk to a Progent CCIE for timely help with your IT infrastructure, go to Progent's online network troubleshooting.

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Cisco's large selection of new and legacy infrastructure devices supported by Progent includes ASA Series Security Appliances and PIX Series Firewalls, Catalyst Firewall Services Module, secure broadband and IS routers, Aironet and Meraki wireless access points, Cisco Meraki cloud-managed Wi-Fi APs and aggregation switches, wired and wireless IP systems, Catalyst and Nexus family switches, as well as data security and Virtual Private Network technology. With the resources of one of the largest teams of Cisco-premier CCIE experts of any independent support firm, Progent has priority access to Cisco's engineering experts and the advanced training programs to stay at the vanguard of connectivity solutions.

To find out more details concerning Progent's world-class support for Cisco technology, choose a topic:

Additional Consulting Expertise Offered by Progent
Progent also offers a a wide array of consulting expertise in critical areas to assist companies to convert Cisco networking technology into a cohesive information solution that delivers strategic value. Some of the consulting services offered by Progent's experts include project management expertise, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network design and management, Microsoft Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 support, network security compliance assessment, DBA and database development expertise, and temporary Chief Information Officer consulting services.

Progent can also help your company you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted resources and that use Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

By offering an efficient centralized resource for IT generalists and application experts, Progent is able to tailor timely, inexpensive, and thorough IT solutions that fit the specific needs of companies in Petaluma California.



An index of content::

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    Progent can help your business in any and all phases of your upgrade to Exchange Server 2016 such as designing high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your VMs, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent can provide the support of a certified VMware VCDX consultant to help you design, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization solution for local datacenters, cloud environments, or hybrid deployments. Progent offers advanced expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent has extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that deliver high availability, fault tolerance, and application mobility.

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    Progent offers technical services for mid-size companies with 100 to 250 system users. The mid-size company or office has typically been an overlooked segment of the market for network support expertise. The overhead and service delivery practices of large third-party support organizations make them excessively expensive for the ordinary mid-size business or small medium business (SMB), which usually has a minimal information technology budget with which to maintain an IT system whose complexity and capability are frequently similar to the networks of much larger companies. Progent's support delivery model, which takes full advantage of online service, virtual office infrastructure and 24x7 network monitoring, significantly reduces the IT maintenance costs of an SMB while offering the mid-size company with enterprise-level service from certified, world-class consultants knowledgeable in a broad range of midsized business technologies. If your medium size organization or small business is searching for levels of IT support needed by a medium size office without budgeting big-company prices, contact Progent.

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    Microsoft Windows Active Directory demands significant hands-on experience to integrate efficiently across a large corporation. Progentís Microsoft Certified consultants are skilled in designing, deploying, and troubleshooting complex Enterprise AD installations. Progentís fields of proven competence with Windows Server Active Directory include replication problems, multi-domain partition configurations, correcting corrupted AD objects, dealing with legacy beta software configuration objects in online AD environments, and repair of failed configurations of Active Directory and Active Directory-associated applications.

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    The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your existing PIX or Cisco ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, tune, administer and troubleshoot firewall solutions built on ASA 5500-X firewalls with Firepower Services.

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    Progent can provide enterprise customers the help of a certified NetApp consultant to deliver online or onsite expertise for NetApp's complete family of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN environments efficiently based on best practices.

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    Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size company's servers in an environment that gives the highest degree of availability and expandability and is also easy to move to any data center. ProSight Virtual Hosting services are based on mature virtualization technologies that enable small companies with mixed- platform environments to save significantly on the costs of capital equipment, system support, and IT administration while achieving world-class fault tolerance and an unmatched level of vendor flexibility.

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    Cisco's security and remote connection products for small companies provide a full line of manageable security solutions to help safeguard your local and remote information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's professional consulting staff includes experienced engineers with Cisco CCIE and Cisco Certified Network Professional certifications who are able to assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security solutions that align best with your company objectives.

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    Progent provides three basic kinds of Contact Center services : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Help Desk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts offers your clients easy access to a reliable technical resource with years of experience providing phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's concentration is on giving the support Help Desk a respected reputation as a key contributor to business productivity. Progent's target is to fix rather than merely report problems.

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    Small to middle size businesses can now get all the benefits of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft certified IT consulting experts. With Progent's affordably priced IT support packages, mid-size organizations can select a simple co-sourcing service program based on Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to provide small and midsize business networks enterprise-class availability, security and productivity.

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    Progent's Microsoft engineers offer cost-effective remote technical support and development services to help your business to design, implement, manage, and maintain SharePoint 2010 environments that can feature web pages that can function as intranets, extranets, document and media management applications, wikis, data marts, business information systems, enterprise-wide search engines, Visio-driven workflows, and other tools to promote and improve teamwork. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's familiar desktop applications including Office Excel, Word, PowerPoint, and Visio. Progent can assist you to migrate from previous versions of SharePoint or adapt a mix of web technologies into a unified and easily managed SharePoint 2010 environment.

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    Progent offers affordable online and on-premises consulting to assist companies to move any portion of their core IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow access to Google's state-of-the-art machine learning tools. Progent can assist you with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design and review, testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies.

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    important characteristics of Dynamics GP/Great Plains accounting include a modular structure that allows you to license only the components you require, a standards-based foundation based on Microsoft technologies to safeguard your investment and offer a tightly interconnected environment, advanced reporting services that allow you to track all operations, revenues and expenses and sales trends, integration with Microsoft Office to enable access to business information, the capability to process data from virtually any db software or desktop software into Microsoft GP/Great Plains, plus an open design that makes it easy to create custom programs. Progent can help you configure and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer expert GP/Great Plains consultants to show you how to turn the advanced features of Dynamics GP/Great Plains business accounting software into a high-value business solution.

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  • Windows .NET Technicians Small Business IT Outsourcing Firm Microsoft Sharepoint Server 2010
  • Windows 10 Pilot Testing Consultant Microsoft Windows 10 Services

  • Solaris Remote Support Services
    24 Hour Consultant Solaris

    If your office network combines Solaris platforms with Microsoft Windows, Progent can show you how to incorporate your servers into a unified network that permits all your operating systems to coexist for easy management, seamless information exchange, high availability, enhanced performance, and tight protection. Progent's Solaris and Windows integration support offerings include network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online network help and troubleshooting, in-person technical support, and Contact Center outsourcing.

  • Windows 2003 IT Services Windows 2003 Server Setup and Support
  • Windows 2008 Cluster Technical Support Services Windows 2008 Cluster Network Consulting
  • Cisco IT Outsourcing Petaluma, CA
  • Windows Server 2012 R2 Cloud Technology Professional 24-7 Windows Server 2012R2 Active Directory Consultant

  • Cisco Certified Experts Install Small Business
    Small Business Network Outsource

    Progent is a leading innovator in cost-effectively delivering enterprise-class IT support to small businesses. Progent's achievement in handling the IT support requirements of the historically underserved small business market is the combined result of major technical and process innovations that have eliminated much of the traditional costs out of managing network support, injected unprecedented professional skill into the IT service system, and significantly streamlined the repair cycle.

  • Windows Server 2012R2 Clustering On-site Support Consulting Windows Server 2012 R2 Cloud
  • Windows Server 2016 Hybrid Integration IT Consultants Configuration Windows Server 2016 PowerShell

  • Amazon AWS cloud services integration Programming
    Cisco Certified Experts Amazon hybrid cloud solutions Reports

    Progent offers cost-effective remote support to help companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.

  • Windows Server Essentials Consultant Microsoft Certified Partner Windows Server Essentials and SQL Server Consultants
  • Wireless Integration Example Application Wireless Case Study

  • Private Cloud Integration Professional
    Private Cloud Virtual Datacenter Hosting Engineer

    Progent's ProSight Virtual Hosting offers proven virtual server technology, a world-class data center facility, and the technical expertise of Progent's Microsoft-certified consulting team to provide small and midsize companies with a complete information technology outsourcing alternative that improves network dependability and security, reduces management hassle, and lowers expenses. With Private Cloud Hosting, a small or midsize business can have each of its software platforms and critical business application servers hosted in a secure and fault tolerant data center on a high-performance, high-availability virtual server configured and supported by Progent's network service professionals.

  • macOS Technical Support Consultant Services Technology Professional macOS Technical Support
  • macOS and Cisco ASA Firewalls On-site Support Professional Macintosh Security Audits

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