Infor CloudSuite Industrial (SyteLine) ERP (formerly SyteLine)
Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and test a consistent runbook for restoring applications and services rapidly after an outage. SRM provides centrally controlled and automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also supports non-disruptive testing for site recovery, updates and patches and can produce reports to confirm complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager and VMware NSX consultant to help you to design, configure, test and maintain a disaster recovery system based on VMware SRM.
Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group known as a DAG is the basic element of high availability (HA) for Exchange 2013 Mailbox servers. First offered in Microsoft Exchange 2010, a DAG is a group of up to 16 MBX servers where any DAG server can host a copy of an Exchange mailbox database from a different server. DAG servers work together to restore unassisted from failures that affect mailbox databases. Progent's certified Exchange consultants can provide Database Availability Group support services to help you plan, install and manage an HA solution for your Exchange mailboxes. In addition, Progent's Exchange 2016 consultants can help you migrate your Microsoft Exchange Server 2013 DAG environment to Microsoft Exchange 2016.
What services are available from Progent to support Windows Server 2003?
Progent can assist your company with managing, maintaining and repairing IT solutions based on Windows Server 2003, and can support your transition to Windows Server 2012 R2 or later from Microsoft Windows Server 2003. Progent's migration support services include planning, installation, configuration, validation, education, and remote troubleshooting. If you are planning on creating a hybrid network model that combines local resources with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.
What is Progent's response time for providing online technical support?
Progent's Technical Response Center (TRC) is dedicated to delivering the highest quality of online IT support offered anywhere for both emergency and non-critical issues. For urgent issues that affect many workers, key people, or a mission-critical application, the TRC is set up to engage in less than an hour. For non-critical issues, the TRC is committed to respond in less than two hours. In all cases, your ticket will be generated quickly and correctly, You will receive an acknowledgement from the trouble ticket system, and the TRC will get in touch with you regarding every corrected issue to confirm you are satisfied with the resolution and willing to close the ticket. Learn more details about Progent's TRC Customer Commitment.
How can Progent help my company manage our Windows 8.1 devices?
Progent's Microsoft-certified Windows 8.1 experts can provide a variety of technical services to assist organizations of all sizes to maintain, manage, and troubleshoot networks that include desktops, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 migration support.
Can Progent help design a fault-tolerant load balancing solution?
Load balancing of multiple servers improves performance and provides fault tolerance by side stepping downed servers in a load-balanced array. Progent's load balancing consulting services cover a wide array of high-availability load balancing technologies including system load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching products including Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting services include Microsoft Windows Server 2008 R2 Network Load Balancing Manager, the Network Load Balancing feature of Microsoft Windows Server 2012, VM Load Balancing in Windows Server 2016, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 BIG-IP.
More Questions and Answers
If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay
and you need technical help, IT outsourcing, or top-level expertise from a Progent engineer,
call 707-559-7400 or visit Contact Progent.