|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Who founded Progent?
Progent's founder and senior technology officer, Les Kent, was the architect for a multi-media networking solution that earned Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year network support veteran and has been responsible for the design and deployment of hundreds of innovative information technology solutions based on Microsoft technologies. Mr. Kent established Progent in order to meet the needs of small organizations who can't justify the high cost of maintaining a large IT group but who still require information systems with enterprise-class reliability, protection, and performance.
Does Progent offer support for NetApp SAN storage solutions?
Progent offers enterprise customers remote or on-premises NetApp SAN consulting support for NetApp's entire line of SAN software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, non-disruptive updates, storage management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN storage deployments efficiently following leading practices.
Can Progent help us recover from a ransomware attack?
Progent can provide the services of experienced ransomware recovery experts with the knowledge to restore an IT network victimized by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or MongoLock. To find out more, visit ransomware cleanup and restoration consulting.
What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise consulting services include:
How can Progent help large enterprises?
- Planning, piloting, configuring and managing Microsoft-based technologies by offering services including complicated Active Directory configurations, Microsoft Exchange Server 2016 migration, Exchange 2013 consulting, Microsoft System Center 2016 Configuration Manager (SCCM 2016) cloud integration, Microsoft System Center 2012 Configuration Manager (SCCM 2012) setup, and MS SQL Server programming
- Setting up and managing network monitoring software such as System Center Operations Manager
- For businesses who need assistance with Windows Server 2016 hybrid cloud solutions, upgrading to Windows Server 2012 R2 or upgrading to Microsoft Exchange 2016, Progent can help with planning and can also provide short-term personnel to help with deployment at locations throughout and larger cities across the U.S.
- Online access to Cisco-premier CCIE network troubleshooting experts to resolve tough network problems affecting the availability or performance of multi-vendor IT systems
- Veteran enterprise project managers to help customers to follow best practices to ensure that strategic projects are successfully completed on schedule and within budget
- Business continuity planning expertise to prepare for a catastrophic disruption by addressing not only IT issues but also business logistics such as notification systems, temporary work areas, alternative transportation, and mandated reporting
- Experience in helping large organizations establish a comprehensive security strategy that includes the latest technology from Microsoft and Cisco and adheres to industry best practices
- Security assessment packages to deliver an objective and thorough security audit from a group of premier security engineers
Progent's IT experts can help enterprises to design, deploy, and support major rollouts of key Microsoft, Cisco, and Oracle RDBMS platforms by providing services such as Active Directory expertise, MS Exchange 2016 Server upgrade support, Exchange Server 2013 integration, SQL Server 2012 DBA services, Cisco infrastructure design and troubleshooting, Oracle database administration support, MySQL expertise, and project management assistance. Progent has helped some of the world's largest companies to integrate mission-critical information technology solutions powered by Microsoft technology and can deliver transparent branch office support for enterprises with local offices or in major cities through the U.S.
What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a class of co-sourcing that allows your in-house IT staff to take advantage of the server monitoring services of an outside IT support group. If your operation has a small in-house information technology team, Progent's Managed Network Monitoring co-sourcing offering is an affordable way to maximize system availability, throughput and security.
Key features of Progent's Managed Network Monitoring Package include:
Progent performs a requirements assessment and installs Microsoft Operations Manager
Progent deploys a remote System Center Operations Manager server to monitor your IT system
Progent provides Help Desk Call Center support services, coordinated with Microsoft Operations Manager
Progent remotely monitors, analyzes, and/or resolves problems
Progent performs regular service maintenance including installation of service packs and security patches
Hardware must be covered by manufacturer's on-site warranty program
Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent can provide the support of BlackBerry-certified engineers who can help small companies to design, manage, and support BlackBerry Enterprise Server and BlackBerry mobile devices affordably and successfully, doing away with the need for an internal BlackBerry expert and reducing the cost and distraction of supporting a mobile workforce. Progent's BlackBerry engineers offer extensive experience cooperating with Progent's Microsoft-premier consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This wide range of expertise, combined with Progent's efficient remote service delivery model, provides small businesses a cost-effective solution for incorporating BlackBerry devices and software seamlessly into their information system.
Does Progent offer consulting services for Microsoft Office 365 Excel?
Progent's Microsoft-certified Office 365 Excel application experts can provide affordable remote programming support for applications that use Microsoft Office Excel or Microsoft Office 365 Excel as a platform for specialized software. Progent can assist you to plan, program, test, deploy, and manage new applications; maintain and troubleshoot legacy ones; and upgrade programs based on earlier versions of Office Excel to newer ones. Progent provides support for VBA and Office Access program development and can help you to integrate Excel-based programs to Microsoft SQL Server or other advanced DBMs that can incorporate real-time information. Progent's Excel experts can also help you to implement solutions that combine Excel with additional Microsoft product families such as Microsoft Office Word, PowerPoint, Project Server, and SharePoint Server. Progent can also assist you to migrate to more current Excel releases, including the latest 64-bit version, and can deliver cost-effective online virtual training classes in Office Excel that can be tailored for individuals or large groups.
Does Progent offer consulting support for Altaro VM Backup software?
Altaro VM Backup offers small businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud environments and also enables low-cost cloud backup to Microsoft Azure storage. Top capabilities include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as short as five minutes for minimizing your exposure to data loss, military-grade encryption, granular restore capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and for VMware vCenter for handling large-scale environments, and support for Microsoft VSS technology to back up online VMs with zero downtime. Progent is an Altaro partner and offers a broad range of services to help you to plan, deploy, optimize and troubleshoot a backup/restore system based on Altaro VM Backup. For details, go to Altaro VM Backup Certified Consultants.
Which ERP and MRP programs are supported by Progent?Microsoft Dynamics AX ERP Software (formerly Axapta)
Microsoft Dynamics GP Accounting Software (formerly Microsoft Great Plains)
Microsoft Dynamics NAV Business Management Software (formerly Navision)
Microsoft Dynamics SL Business Accounting Software (formerly Solomon)
Microsoft Dynamics RMS (Retail Management System)
Macola ES by Exact Software
MAS 90 ERP by Sage Software
QuickBooks Pro by Intuit
Infor CloudSuite Industrial (SyteLine) ERP (formerly SyteLine)
Progent offers Enterprise Resource Planning and Manufacturing Resource Planning consulting for a range of platforms that include:
How can Progent help me integrate Microsoft System Center 2012 R2?
Progent's System Center consultants have over a decade of background integrating, maintaining and troubleshooting the core components that make up System Center and can help your organization to plan, configure, maintain, and fix your System Center ecosystem to optimize the uptime and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent also can provide System Center 2016 upgrade consulting to assist your organization to transition to the latest edition of System Center from an earlier release or from a third-party datacenter management solution to deliver the benefits of best-in-class provisioning, centralized management, security and compliance, plus datacenter and application performance monitoring.
More Questions and Answers
If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay
and you require technical help, IT outsourcing, or high-level expertise from a certified Progent professional,
call 707-559-7400 or visit Contact Progent.