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Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group known as a DAG is the basic unit of high availability for Microsoft Exchange Server 2013 Mailbox (MBX) servers. Introduced in Microsoft Exchange Server 2010, a DAG is a collection of up to 16 MBX servers in which any DAG server can contain a copy of a mailbox database from any other server. DAG servers work together to recover unassisted from failures that impact mailbox databases. Progent's Microsoft certified Exchange experts offer DAG consulting services to help you plan, configure and manage a high availability environment for your Exchange mailboxes. Also, Progent's Exchange 2016 consultants can help you migrate your Exchange Server 2013 DAG environment to Microsoft Exchange 2016 Server.
Can Progent help our business relocate our IT infrastructure?
Progent can supply Microsoft and Cisco-certified IT experts who can show you how to perform a seamless IT infrastructure relocation to a new site, including data center selection and deployment, project management, defining a comprehensive security strategy that covers physical site security, ISP selection and synchronization, and non-disruptive software and hardware upgrades. Progent can also help your company to identify a remote data center to host your critical applications, plan your environment, and provide ongoing colocation site support.
Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, an integrated expansion of Unified Communications Manager (CUCM), is a converged voicemail platform that promotes collaboration by providing a variety of options for retrieving voice messages within an environment that is simple to deploy and manage. Cisco Unity Connection lets you read and manage your voicemail messages from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified IP endpoint, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in select Cisco Integrated Services routers, provides affordable voicemail, unified messaging, IVR, and automated-attendant functions for small to medium businesses and corporate satellite offices with as many as 500 users. Progent's Cisco-certified CCIE consulting experts offer Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting services to ensure that your voice messaging deployment gives you the highest possible business advantage.
How can Progent help my business with a complex Active Directory deployment?
Progent's Microsoft-certified Active Directory consultants have extensive experience troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, lost AD objects, cleanup of evaluation software configuration objects in on-line AD systems, and fixing of failed setups of AD and AD-dependent applications. Progent is also experienced in using “expert only” Active Directory utilities such as NTDSUTIL, DCDIAG and NETDIAG. Progent can also recommend deployment strategies that address important areas including AD naming standards, hierarchical model, IT management structure, utilization and design of group policy objects, plus protection and monitoring specifications. Progent can also anticipate the impacts of server and service configurations on capability and performance. Progent can help businesses to plan and implement deployments of Active Directory Domain Services by delivering Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud integration.
Does Progent offer desktop support services?
Progent offers a wide array of affordable services to help you business to install, integrate, repair, and administer workstations and laptops based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent's desktop PC support services include Windows 10 planning support, Windows 8.1 integration, Windows 7 support, MS Office and Office 365 integration, and 64-bit operating system expertise.
How can we outsource our network management to Progent?
Progent offers a family of budget-friendly, fixed-price services intended to enable small and mid-size businesses to benefit from the same cutting-edge IT solutions used by some of the industry's leading corporations. The ProSight suite of network monitoring and management services covers all key facets of information technology such as email protection, security and compliance, update management, cloud-based backup/recovery, network infrastructure health monitoring, private cloud hosting, and network infrastructure documentation management. To download Progent's white paper on the benefits of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.
Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, functions as the core of Cisco's collaboration portfolio. Unified Communications Manager and Cisco Unified Communications Manager Express offer an advanced IP-PBX solution by integrating closely with applications that include Cisco Unified CM IM and Presence Service, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's CCIE-certified CUCM consultants can assist with any facet of Unified Communications Manager support and troubleshooting in areas that include integrating VoIP phones and desktop video phones, reviewing dial plans, configuring SIP PSTN trunks and CUBE internetworking, installing ISR routers with CUBE support, designing Cisco UCS server failover solutions for high availability, and integration with Microsoft Exchange Server.
Does Progent offer support for Microsoft SQL Server 2012?
Progent can provide the support of Microsoft-certified SQL Server 2012 engineers as well as experienced database application programmers, DBAs, project managers, Cisco-certified network engineers, business continuity planning specialists, and data security professionals to help you to manage your Microsoft SQL Server 2012 solution and define a cost-effective and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012. Progent can also help your organization to upgrade to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.
Can Progent help us deploy System Center Data Protection Manager for automated backup?
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small and medium-size organizations automatic backup and simplified restore functions for Microsoft-based networks. SCDPM 2016 offers application-sensitive protection for key workloads such as Microsoft SQL, Exchange and SharePoint, protects Windows and Linux VMs, supports virtual machines hosted by Hyper-V and VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consulting experts can help you to plan, deploy, administer, and troubleshoot a multi-site backup/recovery solution built around SCDPM 2016. Progent can assist you to migrate from a previous release of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite support and can deliver as-needed expertise to resolve technical bottlenecks or provide end-to-end project management or co-management support to make sure you finish your Data Protection Manager 2016 initiative on time and on budget.
Can Progent provide the support of a CISSP-certified cybersecurity consultant?
Progent's CISSP-certified cybersecurity experts can help organizations of all sizes with any facet of information system security. Progent can help create cost-effective cybersecurity solutions that protect a small business against advanced malware attacks or Progent can plan, configure, and manage a comprehensive security strategy for hybrid networks that accommodate onsite, remote, and mobile users accessing IT resources spread across multiple physical datacenters and public and private clouds.
How can Progent help my Linux developers?
If you are creating UNIX or Linux software on a network that includes Microsoft-based servers, desktops and software, Progent offers IT outsourcing and support services that keep your network fully operational while freeing you to focus on your area of high-value expertise. By using advanced server monitoring and providing online and optional on-site support as needed, Progent provides Linux developer support that provides a cost effective way to maintain an IT network that features reliability, tight security and performance.
Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
Microsoft Exchange 2016 enhances the speed and simplifies the implementation of DAGs, which provide an automatic failover cluster for high availability (HA). DAGs in MS Exchange 2016 reduce failover delay by an estimated 33% compared to Microsoft Exchange Server 2013. Other improvements cover configuration defaults that correspond to industry best practices for data protection. Progent's certified Exchange experts offer DAG support services to help you to create, implement and manage a Database Availability Group solution the provides advanced protection for your Exchange mailbox servers.
Can Progent help us keep our Cisco IOS software up to date?
If you incorporates Cisco routers, you could be using an old release of IOS, the control software used in virtually all Cisco router and current switches from Cisco. Cisco frequently provides updates to IOS in order to correct problems, plug security vulnerabilities, or add features. Unfortunately, upgrading IOS and other Cisco control software can be tricky, depending on your Cisco equipment and your system environment. For example, there could be limitations of internal RAM that might cause a new software release to execute improperly. Progent's Cisco CCIE network engineers can provide a wide array of services related to upgrading Cisco IOS software or any other Cisco control software such as IOS XR, CallManager or Unified Communications Manager. Progent can run inventories of your router software, recommend sensible upgrades, provision Cisco devices, copy software images/, activate and verify your Cisco software, optimize performance, resolve problems, and train your network support managers how to take advantage of any significant new functions.
Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention experts and data leakage protection specialists can assist businesses to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content security policies for scanning the content of email messages and attachments and blocking the transmission of sensitive or inappropriate information or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help avoid being blacklisted and keep in compliance with industry security standards and regulatory requirements like HIPAA and Sarbanes-Oxley. Learn about Progent's complete ProSight line of affordable network monitoring and management services for small organizations.
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call 707-559-7400 or visit Contact Progent.