|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent help configure and integrate Cisco wireless VoIP phones?
Successful integration of Cisco's wireless VoIP phones typically demands that you configure and fine tune numerous key pieces of your wireless environment including wireless access points, switches, Cisco wireless LAN controllers, and call management tools. Progent's wireless IP phone configuration and troubleshooting experts can provide remote and on-premises assistance to help you create and administer a Cisco wireless IP phone solution by delivering integration services that range from debugging the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.
Does Progent have expertise with firewalls from Palo Alto Networks?
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity ecosystem that extends across your data center and cloud-based resources and guards all users at any location with any endpoint device. To learn more, visit Progent's Palo Alto Networks firewall integration services.
Can Progent help us integrate our network with Google Cloud Platform?
Progent's Google Cloud Platform integration consultants offer affordable online and on-premises support to assist organizations of any size to migrate all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and allow access to Google's state-of-the-art AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security.
How can Progent help us protect our network from ransomware and other modern threats?
The ProSight Active Security Monitoring endpoint protection service utilizes next generation behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily evade traditional signature-matching AV products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to manage the complete malware attack progression including protection, detection, containment, cleanup, and forensics. Top features include one-click rollback using Windows VSS and automatic network-wide immunization against new threats. Learn more about the complete ProSight suite of affordable network management outsourcing services for small and mid-size businesses.
What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a class of co-sourcing that permits your internal IT team to benefit from the server monitoring services of an outside IT support firm. If your operation has a small in-house IT staff, Progent's Managed Network Monitoring co-sourcing program is an affordable way to optimize network uptime, capacity and security.
Key components of Progent's Managed Network Monitoring Package include:
Progent performs a needs assessment and configures System Center Operations Manager
Progent sets up a remote System Center Operations Manager server to monitor your IT system
Progent provides Contact Center support services, coordinated with System Center Operations Manager
Progent remotely monitors, analyzes, and/or fixes network trouble spots
Progent provides regular network management including installation of service packs and security updates
Hardware must be covered by manufacturer's on-site warranty service
Can Progent help set up secure and fault-tolerant email?
Progent offers small and mid-size businesses fast access to a consultant with expertise in Microsoft Exchange 2016 upgrade support, Exchange Server 2013 Database Availability Group configuration, Exchange Server 2010 design, Windows Server 2016 Credential Guard and Storage Replica solutions, Windows Server 2012 R2 virtual networking support services, Windows Server 2008 clustering integration, and Data Protection Manager configuration to help you build a high-availability messaging environment that accommodates onsite users, remote offices, telecommuters, and mobile workers. Progent's ProSight Email Guard is a spam filtering service that intercepts both spam and email-borne viruses and includes cloud-based disaster recovery via spooling. Progent's CISA and CISM-certified security engineers can assist your enterprise to develop infrastructure, security policies, and operational processes that maximize email security.
How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include one-on-one training designed for customers who need to expand their knowledge of critical office productivity tools and network hardware. Learn more about Progent's Microsoft Office Word and Microsoft Office 365 Word training, Office Excel and Microsoft Office 365 Excel classes and consulting, Microsoft Project training, and seminars on macOS and OS X application software. In addition, Progent offers interactive remote webinar training classes. Virtual online classes offer a flexible and affordable solution for training your IT team to operate a wide selection of important applications.
Progent also offers itemized documentation for all services performed. These in-depth service reports offer your in-house IT staff a concise and helpful chronicle of important technical issues surrounding your network and can shed light on how to anticipate and fix problems in the future.
Does Progent support Microsoft and Cisco technology exclusively?
Progent's focus is Microsoft software and Cisco network technology, but
Progent has broad experience in the design, installation, and integration of cohesive networks
that combine technology from several popular vendors. Services available from Progent include Mac and iPad consulting, Linux support, Sun coexistence with Windows, iPhone and iPad integration, Google Android phone integration, RIM BlackBerry integration, Citrix consulting, plus consulting for Computer Associates, HP/Compaq,
Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.
Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
Progent's Cisco-certified Wi-Fi experts can provide Aironet Wi-Fi access point consulting and Cisco Wi-Fi controller consulting to help you benefit from the 802.11ac Wi-Fi specification to get three times the performance for your Wi-Fi LAN while extending the coverage.
More Questions and Answers
If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay
and you are in need of computer support, information technology outsourcing, or top-level expertise from a certified Progent engineer,
call 707-559-7400 or visit Contact Progent.