Onsite Service Available in Petaluma, Sonoma

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services





More Questions and Answers

Can Progent help configure and integrate Cisco wireless VoIP phones?
Successful integration of Cisco's wireless VoIP phones typically demands that you configure and fine tune numerous key pieces of your wireless environment including wireless access points, switches, Cisco wireless LAN controllers, and call management tools. Progent's wireless IP phone configuration and troubleshooting experts can provide remote and on-premises assistance to help you create and administer a Cisco wireless IP phone solution by delivering integration services that range from debugging the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.

Does Progent have expertise with firewalls from Palo Alto Networks?
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity ecosystem that extends across your data center and cloud-based resources and guards all users at any location with any endpoint device. To learn more, visit Progent's Palo Alto Networks firewall integration services.

Can Progent help us integrate our network with Google Cloud Platform?
Progent's Google Cloud Platform integration consultants offer affordable online and on-premises support to assist organizations of any size to migrate all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and allow access to Google's state-of-the-art AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security.

How can Progent help us protect our network from ransomware and other modern threats?
The ProSight Active Security Monitoring endpoint protection service utilizes next generation behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily evade traditional signature-matching AV products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to manage the complete malware attack progression including protection, detection, containment, cleanup, and forensics. Top features include one-click rollback using Windows VSS and automatic network-wide immunization against new threats. Learn more about the complete ProSight suite of affordable network management outsourcing services for small and mid-size businesses.

What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a class of co-sourcing that permits your internal IT team to benefit from the server monitoring services of an outside IT support firm. If your operation has a small in-house IT staff, Progent's Managed Network Monitoring co-sourcing program is an affordable way to optimize network uptime, capacity and security.

Key components of Progent's Managed Network Monitoring Package include:

  • Progent performs a needs assessment and configures System Center Operations Manager
  • Progent sets up a remote System Center Operations Manager server to monitor your IT system
  • Progent provides Contact Center support services, coordinated with System Center Operations Manager
  • Progent remotely monitors, analyzes, and/or fixes network trouble spots
  • Progent provides regular network management including installation of service packs and security updates
  • Hardware must be covered by manufacturer's on-site warranty service

    Can Progent help set up secure and fault-tolerant email?
    Progent offers small and mid-size businesses fast access to a consultant with expertise in Microsoft Exchange 2016 upgrade support, Exchange Server 2013 Database Availability Group configuration, Exchange Server 2010 design, Windows Server 2016 Credential Guard and Storage Replica solutions, Windows Server 2012 R2 virtual networking support services, Windows Server 2008 clustering integration, and Data Protection Manager configuration to help you build a high-availability messaging environment that accommodates onsite users, remote offices, telecommuters, and mobile workers. Progent's ProSight Email Guard is a spam filtering service that intercepts both spam and email-borne viruses and includes cloud-based disaster recovery via spooling. Progent's CISA and CISM-certified security engineers can assist your enterprise to develop infrastructure, security policies, and operational processes that maximize email security.

    How do Progent's consultants implement knowledge transfer to my in-house IT staff?
    Progent's knowledge transfer services include one-on-one training designed for customers who need to expand their knowledge of critical office productivity tools and network hardware. Learn more about Progent's Microsoft Office Word and Microsoft Office 365 Word training, Office Excel and Microsoft Office 365 Excel classes and consulting, Microsoft Project training, and seminars on macOS and OS X application software. In addition, Progent offers interactive remote webinar training classes. Virtual online classes offer a flexible and affordable solution for training your IT team to operate a wide selection of important applications.

    Progent also offers itemized documentation for all services performed. These in-depth service reports offer your in-house IT staff a concise and helpful chronicle of important technical issues surrounding your network and can shed light on how to anticipate and fix problems in the future.

    Does Progent support Microsoft and Cisco technology exclusively?
    Progent's focus is Microsoft software and Cisco network technology, but Progent has broad experience in the design, installation, and integration of cohesive networks that combine technology from several popular vendors. Services available from Progent include Mac and iPad consulting, Linux support, Sun coexistence with Windows, iPhone and iPad integration, Google Android phone integration, RIM BlackBerry integration, Citrix consulting, plus consulting for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

    Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
    Progent's Cisco-certified Wi-Fi experts can provide Aironet Wi-Fi access point consulting and Cisco Wi-Fi controller consulting to help you benefit from the 802.11ac Wi-Fi specification to get three times the performance for your Wi-Fi LAN while extending the coverage.



    More Questions and Answers

    If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area and you are in need of computer support, information technology outsourcing, or top-level expertise from a certified Progent engineer, call 707-559-7400 or visit Contact Progent.



    An index of content::



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    Progent can provide small companies with an IT management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you integrate appropriate IT products to improve business processes so they align better with your business objectives. Your company can develop and implement a well conceived information technology strategy without absorbing the expense of a full-time senior IT executive.

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    Microsoft supports transparent hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange systems. This allows you to have some Exchange mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver occasional support to help you through stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365 initiative is completed on time and on budget.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business deploy and support Ciscoís security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to manage and provide the flexibility to expand with your changing business needs. Progentís Cisco-Premier network experts are familiar with Ciscoís complete line of hardware and software aimed at preventing data pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can show you how to deploy Cisco technology to achieve secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized client access control foundation for user certification, authorization, and accounting from a graphical Web interface.

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    Automatic Fail-over Setup and Support

    Progent's Cisco-certified IT consultants can show you how to create an affordable, 24x7 Internet connection architecture that can deliver non-stop Internet connectivity via a broad array of high availability Internet access technologies including high availability BGP, automatic fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert professionals to show you how to apply the latest techniques for 24x7 Internet access to build an affordable, completely redundant Internet interface with automatic failover and other features to create non-stop Internet availability.

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    Progentís Disaster Recovery/Business Continuity (DR/BC) specialists have extensive experience assisting small organizations to minimize system downtime by providing cost-effective remote consulting services for disaster recovery/business continuity planning, fault-tolerant network infrastructure, data backup and restore systems, and non-disruptive maintenance. Progentís business continuity experts can help you to plan and validate an efficient business continuity plan that aligns with your business goals and IT budget. Progentís disaster recovery specialists can assist you to architect, deploy, and maintain fault-tolerant technologies including redundant Internet access, virtualized servers, fail-over clustering, network load balancing, continual off-site backup, and geographically dispersed hot backup centers.

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    Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most popular office productivity applications. Progent's Apple-certified Mac consultants can show you how to set up Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered platforms so that Mac users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Microsoft Windows. Progent's engineers have expertise with both Mac and Windows platforms and can provide service for networks that mix Mac with Microsoft Windows computers with extensive resource sharing, or environments which intentionally restrict collaboration between Apple Mac and Windows users.

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    Small to middle size businesses can now get all the advantages of Operations Manager 2007 and also have quick access to Progentís Microsoft Premier network support experts. With Progent's affordably priced network support programs, small and midsize businesses can choose a basic System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small company networks world-class reliability, security, and productivity.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long experience configuring ISA Server-based security installations for information systems with multiple sites, mobile workers, and line-of-business web applications. Progent's ISA Firewall experts can assist your company in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your information security requirements without overly limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Progentís data center IT services are intended for businesses with hardware located at Internet Data Centers or data center collocation hosting facilities and in need of timely in-person help at the colocation site plus remote help from Microsoft and Cisco Premier experts. Progent provides a full array of Internet Data Centers and IDC and colo consulting services such as system architecture analysis, Windows and UNIX server installation and support, tech support for server and communications networking, development and installation of fault tolerant configurations, architecting and deploying layered security structures, firewall integration and support, configuring load balancing solutions, and planning high-availability server and storage cluster configurations.

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    System Center Configuration Manager automates application and device deployment across multiple sites, centralizes compliance settings control, keeps track of network assets, protects against corporate data leakage, performs network health reporting, enables secure self service, and offers a single control mechanism for administering multi-operating system networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can assist businesses of any size with any aspect of designing, implementing, using and troubleshooting a SCCM solution for on-premises, cloud, or hybrid networks.

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    Widows Server 2012 R2 Hyper-V improves virtualization in important areas including secure multitenancy, flexible network infrastructure, cloud readiness, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can assist your business to take advantage of Hyper-V to deploy and maintain virtual servers to cut network expenses and improve availability.

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    Altaro VM Backup software offers small organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, remote, multi-site, and cloud environments and also supports cost-effective backup to Microsoft Azure storage. Headline features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for minimizing your Recovery Point Objective, military-grade encryption, item-level recovery options for individual files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for vCenter for handling larger environments, and support for Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is an Altaro partner and offers a wide range of services to assist you to design, install, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup.

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    VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and test a repeatable process for recovering applications and services rapidly following a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and fixes and can produce reports to verify complete service recovery, validate SLAs and prove DR compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist you to plan, deploy, test and maintain a DR system based on VMware Site Recovery Manager.

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    Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to provide a centralized solution for configuring and administering virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with any aspect of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to migrate smoothly from legacy versions of VMM, design processes for creating and installing VMs and hosts, design high-availability compute and storage clusters, integrate your private cloud infrastructure with public cloud services, set up virtual switches, develop and refine PowerShell scripts, and assist you to assess the potential business benefits of new technologies like Storage Spaces Direct and Shielded VMs. Progent's virtualization experts can provide world-class Windows Hyper-V consulting and VMware ESXi expertise.

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    Outsourcing Automatic Failover
    After Hours High Availability Internet Connections IT Services

    Progent's Cisco-certified IT experts can show you how to build an economical, fault tolerant Internet configuration solution that can achieve non-stop Internet connectivity through a broad range of fault tolerant Internet network technologies including non-stop BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE engineers to help you apply the most current technology for fault tolerant Internet connectivity to create a cost-effective, completely redundant Internet network with automatic failover and other features to create zero-downtime Internet connections.

    Dynamics GP Visual Studio Engineer Business Portal for Dynamics GP Consult
    Emergency Application Outsourced Programming Microsoft Dynamics Integration Companies

    Antispam Services
    Postini Consultant

    E-Mail Guard is Progent's affordable antispam and antivirus solution that offers small businesses enterprise-quality defense from spam, viruses, DHA attacks, and other forms of e-mail-based attacks on computer systems. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated library of web-based antispam and anti-virus services that defuse email assaults before they can breech the corporate firewall. Perimeter Manager also allows administrators track and manage their email systems, regardless of server vendor, hardware technology, or data center location.

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    Exchange 2016 Migration Network Consulting Microsoft Support and Integration Exchange Server 2016 Upgrade
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    Juniper Networks NetScreen Security Consultant
    Juniper Networks NetScreen Cybersecurity Organizations

    Progent's Juniper-authorized NetScreen consultants can assist your company to install and optimize NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to the latest Juniper products, and troubleshoot network infrastructure problems in Juniper-only or mixed-technology environments.

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    24/7 Windows Server 2012R2 Active Directory Engineers

    Progent's certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, optimize your network for local, multi-location, private or public cloud-based, and hybrid environments, train your IT support, team, create a corporate-wide security plan, automate network administration, assist with application development, and generate and test a disaster recovery/business continuity plan.

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    Exchange Online Archiving Computer Consultants

    Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange systems. This permits you to have certain mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help your organization with any phase of designing, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on schedule and on budget.

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    Apple Mac Backup Engineer

    Progent can provide affordable online support from engineers skilled in a wide range of utilities and technologies that deliver solutions for protecting Windows, Mac, and Linux physical and virtual servers and desktops as well as notebooks and smartphones. Progent can provide expertise for leading data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can help your company to install, enhance, or maintain backup/restore solutions for a variety of topologies including on-premises, remote, cloud, or a mix.

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    Specialist Google Cloud Compute Engine solutions

    Progent can provide affordable online and onsite support to help businesses of any size to move all or part of their core network resources to Google Cloud Platform services. This can save management hassle and hardware costs and allow access to Google's cutting edge AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security.

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    Progent can assist you to plan and manage cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid architectures that combine on-premises IT assets as well as public clouds. To help you to incorporate public cloud services with networks, Progent offers a variety of public cloud integration services that include Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of background delivering advanced consulting support online, and Progent can help you complete your cloud migration projects on schedule and affordably.

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    SQL Server 2016 Disaster Recovery Online Support
    SQL Server 2016 Professionals

    Microsoft SQL Server 2016 introduces major enhancements in speed, capacity, security and compliance, uptime, mobile computing integration, and integrated business intelligence. Innovations include PolyBase for processing structured and unstructured databases in one appliance for data warehousing, Jason support, Always Encrypted mode, Mobile Report Publisher, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide remote and on-premises support to assist organizations of any size to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.

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    Small Office Network Consultants Windows 7 64-bit Upgrade
    Support Outsourcing Windows 7 Backup and Restore

    Progent's certified consultants offers offsite and on-premises consulting expertise to assist your company to manage, maintain, and repair computers powered by Microsoft Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, data and identity protection, disaster recovery, remote connectivity, smartphone and tablet management, wireless network design, and 24x7 system monitoring.

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    Internal Security Scan Consult
    Engineer External Network Security Inventory

    Progent offers two low-cost service bundles designed to enable small companies to get an independent security assessment from a certified security engineer. With Progent's External Security Inventory Scan, a security engineer runs an extensive examination of your network from beyond your firewall to determine potential risks in the security profile you present to the outside world. With Progent's Internal Security Inventory Scan, an engineer runs a system scan from an authorized machine inside your firewall to assess vulnerabilities to internal attacks. Both security inventory packages are set up and run from a protected remote site.

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    Network Consulting ASA 5500-X Firewall with Firepower
    Cisco firewall IPS Integration

    Progentís certified Cisco IT security consultants offer expert PIX and ASA Firewall consulting support including architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack defense, and secure access services. Ranging from compact, easy-to-install desktop devices for small and home businesses to modular enterprise-class products, Cisco PIX Firewall and ASA Firewalls provide a high level of protection, performance, and excellent reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, minimizing possible OS-specific security gaps.

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    Meraki 802.11ac Access Point Technology Consulting Services

    Progent's Cisco Meraki wireless AP experts offer remote and on-premises support to assist organizations of all sizes to plan, install, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology such as switches, routers and firewalls to build a cohesive network infrastructure that delivers identical access, responsiveness, security, manageability and availability for wired and Wi-Fi clients regardless of their mobility or computing device.

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    Forefront TMG Engineer
    24 Hour Microsoft Forefront TMG 2010 Remote Troubleshooting

    Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a easily managed web gateway that delivers a one-server solution for a variety of security functions such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows custom reporting generated by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be installed as a virtual server to lower costs and improve availability. Progent's Microsoft consultants can assist your company to plan and execute test and production deployments; interface Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Microsoft Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also help your organization to migrate economically to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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    Development Group Amazon AWS cloud services integration
    Amazon AWS integration Programming Firm

    Progent can provide cost-effective remote support to assist companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design and review, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.

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    Exchange Server 2003 Support and Integration
    Exchange 2003 Server Upgrade Consultant

    Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids productivity downtime, simplifies long-term service demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your move rapidly and economically. Progent's Exchange Server 2003 help, troubleshooting, and consulting offerings include expertise with the configuration of third-party add-ons to Exchange 2003 Server that are best aligned to your business needs.

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    Online Wireless Site Survey IT Consultant
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    Progentís Wireless Site Survey helps you to plan and implement a wireless LAN adapted to your environment, offering you a wireless solution that has the reception, speed, capacity, QoS, data protection, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more comprehensive onsite service.

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    On-site Technical Support Windows Sandy Springs-Dunwoody, Georgia Windows 2008 Server Networking Services Sandy Springs, GA
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    Support Desk Outsourcing Services Network Consulting
    Help Desk Services Network Consultants

    Progent provides three basic kinds of Contact Center support : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft professionals gives your clients easy access to a dependable technical group with years of experience providing phone support and remote access repair for networks based on Microsoft technology. Progent's focus is on giving the support Help Desk a positive image as a solid contributor to business performance. Progent's target is to fix and not merely record problems.

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    RDBMS Technical Support Database Applications Services
    Red Hat Linux, Sun Solaris, UNIX IT Consultants Redhat Linux, Sun Solaris, UNIX Remote Consulting

    Microsoft Certified Positions
    Home Based Jobs Network Consultant

    Progent wants to hire fulltime, results-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco accredited system engineers who have Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISA or comparable security credentials; and advanced network design consultants with experience in mobile access, wireless networking, high availability, disaster recovery, information preservation, and virtual servers. Progent also seeks professionals who can join our staff of desktop service specialists and remote support experts. In addition, Progent is looking for experienced administrators who can perform effectively in our fast-paced, virtual office environment.

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    Cisco Virtual Private Network Technical Consultant
    After Hours Remote Access IT Consultant

    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and maintain Ciscoís security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to administer and offer the flexibility to evolve with your growing business requirements. Progentís Cisco-Premier network consultants support Ciscoís complete line of products targeted at eliminating data pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can show you how to deploy Cisco technology to achieve safe access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central client access control framework for user authentication, authorization, and accounting from an easy-to-use Web interface.

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    Fortinet FortiGate next-generation firewalls are industry leaders in offering best-in-class throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can assist you to integrate your Fortinet firewalls to protect your IT assets at the enterprise edge, within the data center core, at branches, and in the cloud.

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    Altaro VM Backup offers small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level restore capability for individual files and emails, extensive support for Windows Cluster Shared Volumes and VMware vCenter for managing large-scale deployments, and the ability to leverage Microsoft VSS technology to back up live virtual machines with zero downtime. Progent is an Altaro partner and can provide a wide array of services to assist you to plan, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software.

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    Progent can provide the part-time or temporary assistance of a seasoned Chief Information Officer to offer a broad perspective to help your company pick and maintain network solutions to match your present situation and that can be a firm basis for your growth. Progent's part-time CIO services offer economic leverage to companies trying to optimize the benefits from their network expenditures but who are without the budget or hesitant to take on another high-level manager to their full-time staff. Because Progent is vendor-agnostic, with a large staff of consultants certified to maintain all leading OS platforms and connectivity technologies plus a wide range and application software, Progent is in a unique position to provide objective advice along with expert technical help for developing information systems that match the particular requirements of your organization.

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    Progent offers nationwide online phone support and consulting services for companies that operate Solaris networks or whose information systems include a combination of Sun Solaris and Microsoft Windows products. Online network consulting provides optimum return for your IT budget by extending user efficiency and shortening the time billed for computer repair services. Advanced remote support technology and experienced technicians and engineers combine to enable Progent to solve the majority of IT issues without squandering time and money by going to your site. In most of situations your IT problems can be remediated over the phone or through a mix of telephone support and online connectivity. Progent can make available Cisco CCIE network experts and CISA premier security professionals to help you with the toughest system issues.

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    Progent's Check Point consultants can help you choose and configure Check Point Software Firewall utilities and appliances based on Check Point's technology to provide an economical and efficient security defense for your corporate network. Progent can also show you how to integrate other Check Point products including ZoneAlarm and Check Point Series 80 firewalls with security products from other vendors and provide a central stop for continuing network support, maintenance, education, and consulting expertise.

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    Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide web-based control and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a further layer of inspection for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.

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    Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their reach, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.

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    If your company operates a Solaris network or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-certified security specialists can help your entire enterprise in a wide array of security areas such as security management procedures, security design and strategies, connection control products and methodology, software development security, operations security, physical security, telecommunications, infrastructure and Internet security, and workplace recovery planning. CISM, CISSP and ISSAP define the fundamental competencies and worldwide standards of performance that network security professionals are expected to master. These accreditations offer IT management the assurance that those who have achieved their CISM or ISSAP certification have the background and theory to offer effective security support and engineering help.

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    Progentís private cloud hosting service enables small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange Server from a secure Tier III data center on fully redundant equipment with offsite backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restoration. You can use Progentís private cloud hosting service to avoid large capital costs for the acquisition, maintenance, and operation of computer hardware and facilities while achieving world-class levels of network availability and physical security.

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    When performing consulting tasks for enterprise clients, Progent uses a phased approach driven by defined milestones so as to meet financial, timing and engineering targets while reducing business disruption. Progent's Enterprise Services Methodology follows industry project management standards derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, pilots, design tuning, and expert implementation. All phases are documented to make available a detailed summary of IT services delivered and to help in downstream system maintenance.

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    Progent can help you plan, deploy, manage, and repair an efficient Wi-Fi LAN infrastructure, select sensible technology, and integrate wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to put together a complete wireless system security plan that is well aligned with the security plan for your entire business network.

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    Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver web-based control and comprehensive protection for your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper layer of analysis for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.

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    Progent's Citrix-authorized consultants can help your company to evaluate the business advantages of XenServer as well as additional Citrix platforms, and can assist you to plan, validate, execute, troubleshoot, and maintain a XenServer solution. Progent can also assess your current Citrix technology environment and help you to enhance consolidation, performance, protection, uptime, and disaster recovery.

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    Progent provides Microsoft Windows Cluster Server assistance to help your company deploy non-stop server clusters designed to deliver 100% uptime. Clustered Windows servers for fault-tolerant systems include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Microsoft Exchange Server Cluster. By showing you how too plan zero-downtime clustered server environments powered by Windows Clustered Server 2003, Progentís Premier Windows consultants make sure that your fault-tolerant clustered servers are set up to maximize the strategic advantage of your information system.

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    Training Professional MOTU Digital Performer
    Digidesign Pro Tools Classes

    Progent's Mac consultants can promote the creative aspect of Macintosh computing by offering help services and education in graphics, sound, and motion video. Progent's consultants offer help in a variety of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post production studio.

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    SCDPM 2016 Upgrade Support Outsourcing
    Data Protection Manager 2016 Professional

    Microsoft System Center 2016 Data Protection Manager offers automatic backup and simplified restore functions for Microsoft networks. Data Protection Manager 2016 offers application-aware backup for critical platforms such as Microsoft SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, works with virtual machines running on Windows Hyper-V and VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to plan, deploy, manage, and repair an enterprise-wide backup/recovery system built around System Center 2016 Data Protection Manager. Progent can assist you to migrate from an older release of DPM or from a legacy solution, and Progent can optimize your SCDPM 2016 environment for on local, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite consulting expertise and can provide occasional guidance to resolve technical bottlenecks or provide end-to-end project management or co-management services to help you finish your Data Protection Manager 2016 deployment on time and on budget.