|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, a seamless extension of Cisco Unified Communications Manager (CUCM), is a converged voicemail solution that facilitates collaboration by offering a variety of options for accessing calls and messages within a framework that is simple to deploy and administer. Unity Connection lets you access and manage voicemail from your email inbox, web browser, Cisco Jabber messaging integration platform, a Cisco Unified IP Phone, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), available in select Cisco ISR routers, offers cost-effective voicemail, integrated messaging, interactive voice response (IVR), and greeting functions for small to mid-size businesses and enterprise satellite locations with as many as 500 workers. Progent's Cisco-premier CCIE consultants can provide Cisco Unity Connection and Unity Express (CUE) integration and technical support support to ensure that your CUE solution continues to deliver the highest possible competitive value.
What services are offered by Progent for migrating to Exchange 2016?
Progent's MS Exchange 2016 Server migration consultants can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 such as designing HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 Server and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines, databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Can Progent help my business develop custom eCommerce applications?
Progent's network experts can assist your business to create web applications that are integrated with sales and inventory software to reduce the cost and maximize the dependability of on-line commerce. Progent can show you how to set up a secure, highly available e-commerce environment and design custom web applications based on standard development tools and or customize available software so that they work with your specific business requirements. Progent can provide affordable online access to certified Microsoft SQL Server programmers and Oracle database developers and DBAs, and MySQL experts to help you to complete mission-critical development projects.
Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention (DLP) experts and data leakage protection specialists can help businesses to configure Progent's ProSight Email Guard Security Gateway to enforce standard and custom content security policies for monitoring the content of email messages and attachments and preventing the transmission of confidential or inappropriate information or spam-like messages. ProSight Email Guard's email content filtering solutions can also help your business avoid being blacklisted and stay compliant with industry privacy standards and regulatory mandates like HIPAA and Sarbanes-Oxley. Read more about the complete ProSight line of affordable managed services for small businesses.
How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
Microsoft System Center 2016 delivers important improvements for managing hybrid cloud networks through comprehensive integration with Windows Server 2016, Windows 10; unified management of heterogeneous environments that incorporate Linux, Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and install a new implementation of System Center 2016, extend or optimize your current one, upgrade smoothly from an earlier release of System Center, or debug your System Center environment.
Can Progent provide a remote Help service for our small business?
Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all aspects of remote desktop support from service requests through ticketing, assigning accountability, screen sharing, status tracking, problem solving, and and metrics. Designed for smaller businesses with few full-time supprt technicians for desktop issues, Progent's Help Desk Services offer online support at a substantial savings from Progent's regular Level 1 desktop service rates. Progent can also provide rapid on-demand escalation to subject matter consultants to resolve challenging issues. To learn more, refer to Progentís online Call Center services for small organizations.
Does Progent offer support for Cisco's Firepower Series of NGFW Firewalls?
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and include unified management and automation of modern security capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can assist your organization to design and carry out an efficient upgrade to Cisco Firepower Series firewalls from from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally control network ecosystems that span local offices, data centers, private clouds and public clouds. For details about Cisco's Firepower portfolio of Next Generation Firewalls, see Firepower Series firewalls consulting experts.
How can Progent help local governments and school districts with IT management?
Progent has a long background delivering a broad range of remote IT consulting and emergency troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the pioneers in delivering expert online network consulting and has provided network solutions to organizations in all 50 states. Progent's online IT support for local governments eliminates travel costs and resolves problems faster than onsite support.
Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco-certified SIP infrastructure consultants and CUBE configuration experts can help organizations of any size to plan, integrate, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent offers affordable remote or onsite expertise to help companies to migrate efficiently to an advanced communications network that offers accelerated return on investment. Progent's certified Microsoft unified communications consultants can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business or Lync for access to a SIP-based IP PSTN trunk.
Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting to assist organizations of any size to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting and management outsourcing service offers complete hosting of a small or mid-size company's production servers in an environment that delivers the maximum level of availability and expandability and is also simple to move to another host. Progent's Private Cloud hosting and management services are built upon proven virtualization techniques that allow small companies with multi- platform environments to save significantly on the costs of capital equipment, infrastructure support, and network administration while achieving enterprise-class reliability and an unmatched level of vendor flexibility. Learn more about Progent's ProSight family of managed services for small and mid-size businesses.
More Questions and Answers
If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay
and you are in need of technical support, information technology outsourcing, or top-level services from a Microsoft or Cisco certified consultant,
call 707-559-7400 or visit Contact Progent.