Onsite Service Available in Petaluma, Sonoma

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

Does Progent offer a secure data backup service for small businesses?
Progent's ProSight Data Protection Services automatic backup offer small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight DPS automates and monitors your backup activities and allows fast recovery of critical data, applications and virtual machines that have become unavailable or corrupted as a result of component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images/, plus Hyper-V and VMware virtual machine images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced expertise to set up ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical data. Learn about Progent's complete ProSight family of affordable network monitoring and management services for small organizations

Can Progent help design a fault-tolerant load balancing solution?
Load balancing your servers increases performance and offers fault tolerance by working around failed servers in a load-balanced farm. Progent's load balancing support services cover a broad array of fault-tolerant load balancing solutions such as system load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery technology such as Cisco Content Engine. High availability load balancing providers for which Progent can provide consulting services include Microsoft Windows 2008 Server R2 Network Load Balancing Manager, the NLB feature of Microsoft Windows Server 2012, VM Load Balancing in Windows Server 2016, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP Global Traffic Manager.

How can Progent help us take full advantage of Microsoft Project Server?
Progent's Microsoft Project Server consultants offer comprehensive online and onsite support for Microsoft Project Server as well as for all Microsoft platforms that work closely with Project Server. Services offered by Progent include Project Professional and Project Web App integration, SharePoint Server 2013 planning and configuration, Microsoft SQL Server 2016 integration and development, SQL Server 2014 support, Microsoft Exchange Server 2016 upgrade support, Microsoft Exchange 2013 Server integration, Office Excel and Office 365 Excel application support, plus PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE consultants to assist your company to optimize your infrastructure to accommodate local, branch office, home-based, and mobile workers so they can use Project Server 2010 to collaborate safely and productively. Progent's certified security engineers can assist you to plan and police security policies that protect important project information without disrupting efficient information exchange.

Can Progent help us automate network infrastructure mapping and management?
ProSight WAN Watch infrastructure management service makes it simple and inexpensive for smaller businesses to map out, track, optimize and troubleshoot their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, copies and manages the configuration of almost all devices on your network, tracks performance, and generates notices when potential issues are discovered. By automating time-consuming management processes, WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, finding appliances that need important software patches, or identifying the cause of performance problems. Read about the complete ProSight suite of low-cost managed services for small and mid-size businesses.

How can Progent help large enterprises?
Progent's consultants can assist enterprises to design, execute, and manage major rollouts of vital Microsoft, Cisco, and Oracle technology by delivering support services such as Active Directory expertise, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration, SQL Server 2012 DBA services, Cisco network infrastructure design and troubleshooting, Oracle database administration support, MySQL expertise, and project management assistance. Progent has helped some of the world's largest enterprises to integrate crucial information technology solutions based on Microsoft technology and can provide seamless branch office support services for nationwide businesses with branch offices or in major cities through the U.S.

Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
Progent can provide the expertise of CISM Premier network security management experts. The Certified Information Security Manager (CISM) organization describes the basic competencies and worldwide standards of skill that IT security managers are expected to master. CISM provides business management the confidence that those who have qualified for their CISM credential have the background and knowledge to deliver effective security management and consulting services.

Can Progent help our business relocate our IT infrastructure?
Progent can supply Microsoft and Cisco-premier network consultants who can help you plan and manage a seamless computer network relocation to a new building or campus, including data center selection and deployment, project management, defining a comprehensive security strategy that covers physical security, ISP selection and coordination, and efficient network upgrades. Progent can in addition help you to identify a remote data center to host your critical applications, plan your installation, and provide ongoing colocation site support.

Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network management tools and is intended to provide a unified solution for configuring and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consultants can assist businesses of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you migrate smoothly from legacy versions of Virtual Machine Manager, develop workflows for building and deploying virtual machines and VM hosts, design high-availability scale-out clusters, integrate your datacenter infrastructure with public cloud services, set up virtual switches, develop and debug PowerShell scripts, and assist you to evaluate the potential advantages of the latest capabilities like Storage Replica and Shielded VMs. Progent's hypervisor experts can provide advanced Windows Hyper-V consulting and VMware vSphere expertise.

Can Progent help my business develop custom eCommerce applications?
Progent's network experts can assist you to create web applications that are integrated with sales and inventory applications to minimize the expense and maximize the reliability of on-line commerce. Progent can help you to configure a secure, reliable e-commerce infrastructure and design purpose-built web applications using standard tools and or customize standard software so that they work with your specific business needs. Progent can provide online access to certified Microsoft SQL Server developers and Oracle database developers and database administrators, and MySQL consultants to assist you to carry out mission-critical application development.

How can Progent help improve the fault tolerance of my network?
Progent's consulting services for fault tolerant networking provide Microsoft and Cisco-certified network experts who will show you how to create a robust computing environment that incorporates essential technologies and processes for line-of-business environments. Progentís engineering experts can assist your company to implement a network architecture with features such as fault tolerant Internet connections, system load balancing, non-stop data centers, multi-site backup, fault tolerant interoffice connections, and high-reliability multi-location systems. Progent can also provide disaster recovery planning experts to help you design, validate, and document a recovery process founded on best practices.

Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group known as a DAG is the basic unit of high availability (HA) for Exchange 2013 Mailbox servers. First offered in Exchange Server 2010, a DAG is a collection of as many as 16 Mailbox servers where any DAG server can contain a replica of an Exchange mailbox database from a different server. DAG servers work together to recover unassisted from breakdowns that affect MBX databases. Progent's Microsoft certified Exchange experts can provide DAG consulting services to assist your organization to design, configure and administer a high availability environment for your Exchange 2013 mailboxes. Also, Progent's Microsoft Exchange Server 2016 experts can help you move your Microsoft Exchange Server 2013 DAG environment to Exchange 2016.

Does Progent provide consulting services for Microsoft Small Business Server?
Although the Small Business Server family is discontinued, this powerful package remains in wide use. Progent provides extensive Microsoft Small Business Server consulting services for all versions of the platform. In addition, Progent's Windows Server 2012 R2 Essentials consultants can help your business to evaluate the potential benefits of moving from a locally hosted datacenter powered by Small Business Server 2011 or earlier to a hybrid onsite/cloud network by implementing a migration to Windows Server Essentials and to Microsoft's cloud-hosted application software. Regardless whether your servers and applications reside on a local datacenter, in the cloud, or across a hybrid mix of both, Progent can provide full-service consulting, technical support, and software design and programming services for Microsoft's core platforms including Windows Server, Exchange, SharePoint, and SQL Server.

Can Progent help us move our data center to a colocation facility?
There are several hundred world-class colocation centers in the and larger metropolitan areas throughout the United States, and Progent's colocation consulting team can improve your systemís fault tolerance and performance by helping you choose a colo site that addresses the individual needs of your enterprise including geographic proximity, space, communications, affordability, and extra additional features and services. Progentís data center IT services are designed for companies with hardware housed at collocation hosting facilities and in need of on-demand on-premises help at the collocation site as well as remote help from Microsoft and Cisco Certified professionals. Progent provides a variety of colocation center support services including system architecture evaluation, Windows and UNIX server integration and maintenance, tech support for server and telecommunications networking, development and deployment of high availability configurations, architecting and deploying layered security structures, firewall integration and support, configuring load balancing solutions, and planning fault tolerant server and storage clustering systems.

More Questions and Answers

If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area and you are in need of technical help, IT outsourcing, or advanced expertise from a Progent consultant, call 707-559-7400 or visit Contact Progent.

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The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of support in Microsoft technology, ensures you success in identifying the version and configuration of Windows 2003 Server that matches most closely with your business goals. Progent can also assist you with planning, deploying, managing and troubleshooting powerful IT solutions based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Windows NT.

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Progent's Windows Server 2016 disaster recovery experts can help you to design a disaster recovery system built around Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point.

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Progent provides nationwide urgent help and consulting services for businesses who operate UNIX, Linux, or Sun Solaris environments or whose information systems include a mix of UNIX and Microsoft Windows products. Online network consulting provides maximum leverage for your information technology budget by extending client productivity and limiting the hours charged for network analysis and repair. Advanced online access tools and skilled service specialists and consultants combine to enable Progent to handle the majority of network issues without wasting time and money by going to your site. In the vast majority of cases your IT problems can be remediated over the phone or through a combination of phone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP certified security professionals to assist you with the toughest network problems.

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Progent's certified Windows 2003 Server engineers can provide computer support and expert consulting services for the entire family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows Server 2003 migration, configuration, administration, and maintenance offerings include system design, deployment, project management, on-premises and remote technical support and repair, Help Desk services, expert security consulting, turn-key outsourcing, and expert co-sourcing.

Catalyst 4500 Switch Online Consulting Online Technical Support for Catalyst Switch VLAN
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Progent's Cisco-Premier network management consultants can show you how to use Cisco's management tools alongside a selection of powerful third-party applications to create a comprehensive network management solution in order to keep your environment running reliably, conserve expensive resources, guard your data, revive rapidly from device breakdown or malicious attacks, and allow you to add or reassign valuable resources sensibly and affordably as your business grows.

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Small to middle size companies can now get all the benefits of Microsoft System Center Operations Manager and in addition have quick access to Progentís Microsoft Premier IT consulting experts. With Progent's affordably priced network support programs, small and midsize organizations can choose a basic Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small business information systems enterprise-class reliability, security, and performance.

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Microsoft Azure Active Directory Engineer
Design for Microsoft Azure Backup

Progent can assist companies of all sizes to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and lower equipment investments. Azure offers a wealth of cloud services and Progent can assist you to understand the advantages and restrictions of different cloud computing models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the typical errors small companies make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Android handhelds.

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Expert Training Network Engineer
IT Training Integration Support

Progent is committed to knowledge transfer from Progent's consultants to customers. By educating customers to deal with technical issues that are within their scope, Progent can focus on offering hard-to-find skills where Progent has few competitors. Small companies who work with trusted independent consultants or who maintain in-house IT staffs benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more robust, secure, and efficient.

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ASA Firewall with Firepower Remote Support Services

The current Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network experts can help your company to manage your existing PIX or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, configure, optimize, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

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Progentís team of expert software programmers, relational database designers, and program managers can help large businesses to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to veteran program managers for high-level planning and program co-ordination or Progent can assist customers fill in expertise gaps by providing database designers and software programmers experienced in developing RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to integrate SharePoint with other data sources like Microsoft SQL and Office Excel to build data-driven intranets and portal sites. Progent also can provide experience with multiple web development tools and can help businesses to create, enhance, repair, or migrate web applications to take advantage of the most current web technology.

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Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, optimizing and repairing SCOM solutions and can provide companies of all sizes expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to remediate critical problems uncovered by SCOM 2012.

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ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior-based machine learning tools to defend endpoints as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily evade traditional signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to automate the complete threat lifecycle including protection, detection, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks.

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Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed support activities. Unlike many freelance consultants or small support organizations who provide scant documentation or specifics of tasks done, every service provided by Progent is accompanied by full documentation. Each Progent consultant has access to the service reports transmitted by each consultant to every customer. The discipline of documenting and archiving service activity allows more efficient service and avoids a variety of common misfortunes such as when a support client is effectively held captive to a consultant who refuses to release the keys to the kingdom.

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Progent is a leader in cost-effectively delivering world-class network support to small companies. Progent's achievement in addressing the IT service requirements of the chronically underserved small company market is the cumulative outcome of key technical and process breakthroughs that have removed much of the traditional costs out of administering IT service, added unprecedented technical expertise into the support mechanism, and dramatically streamlined the solution cycle.

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Nagios and MRTG are useful, Open Source monitoring utilities that operate on the Linux OS and can be used to analyze UNIX environments, Microsoft Windows networks, or mixed-OS situations where the Linux OS and Microsoft Windows run side by side. Nagios allows system support engineers to track network services including SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to track the bandwidth through SNMP-enabled network devices including servers, routers, and switches. Progent's network integration engineers can show you how to use both these programs to tune and troubleshoot your network.

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Progent's Microsoft-certified consultants can help businesses of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; design, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive reporting. Progent can assist you to upgrade from an older release of SCVMM or from a third-party management system, and Progent can help you to enhance and repair your existing SCVMM environment to make sure you get maximum return on investment.

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SQL Server 2016 offers significant improvements in speed, capacity, data security, availability, mobile computing support, plus built-in BI. Innovations include PolyBase for handling relational and non-relational databases simultaneously for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Reports, and seamless management of local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite support to assist businesses of all sizes to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft platforms including Windows Server, Exchange, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.

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Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the fast creation of a new generation of high-end applications that can give your business a significant competitive advantage. SQL Server features core support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in designing, installing and administering Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET environment.

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Progentís expert programmers, relational database designers, and program managers can help enterprise clients to complete development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for advanced planning and program co-ordination or Progent can help customers plug expertise gaps by providing relational database architects and software programmers experienced in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist businesses to integrate SharePoint with other data sources like SQL Server and Office Excel to create data-intensive intranets and portal sites. Progent also offers experience with web development tools and can help clients to create, enhance, repair, or port web applications to utilize the latest advances in web technology.

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Progent can assist you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's modern Wi-Fi controller technology.

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Progent's ProSight family of managed services are designed to provide businesses who have small internal network administration and support staffs with low-cost access to world-class management platforms and technical expertise. Advantages of the ProSight catalog of managed services include flat-rate network maintenance expenses, smart automation of common management tasks, continual adoption of the latest information technology, graceful migration from legacy technology to up-to-date solutions, close fit between information technology with business objectives, guidance from seasoned network experts, and freeing up management to focus on business issues instead of ever-changing computer technology.

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Progent's ProSight portfolio of managed IT services are designed to offer businesses who maintain small internal network administration and support staffs with low-cost help from world-class management platforms and consulting expertise. Advantages of Progent's ProSight catalog of managed IT services include flat-rate network management costs, automation of common management tasks, ongoing absorption of the latest technology, graceful migration from legacy systems to current solutions, close alignment of information technology with business objectives, guidance from seasoned IT experts, and allowing management to concentrate on business issues rather than fast-evolving network technology.

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Microsoft allows you to create transparent hybrid networks that combine Office 365 and on-premises Exchange systems. This permits you to have specific Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist your organization with any phase of planning, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide as-needed support to help you through challenging technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is successfully completed on schedule and within budget.

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Microsoft Forefront Threat Management Gateway 2010 builds on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally administered Internet gateway that delivers a single-server platform for a variety of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, allows customized reports powered by SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual server to lower expenses and improve availability. Progent's Microsoft-certified consultants can assist your company to plan and execute pilot and production deployments; integrate Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Microsoft Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also assist your organization to migrate smoothly to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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For medium-size businesses looking for network support, Progent can deliver a variety of alternatives including local service, remote assistance, off-site Help Desk, 24x7 support with remote network monitoring, emergency staff augmentation, business relocation support, application development, and professional consulting. For medium-size businesses in California or other areas serviced by Progent's onsite consultants, Progent offers expert onsite help for fixing network issues quickly and affordably.

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Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, reduce their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.

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Microsoft Small Business Server is an affordable collection of essential servers that provides the foundation for a feature-rich but manageable IT network. The inter-connectivity demands of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires a network consultant with real-world background and broad experience in designing and implementing cohesive and comprehensive information technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, managing, and troubleshooting IT environments based on the Microsoft SBS suite of servers and programs.

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Exchange Server 2013 includes major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important innovations as well as a redesigned architecture. These enhancements favorably impact vital areas like ease of administration, high availability (HA), security, operational costs, collaboration, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential advantages of migrating to Exchange Server 2013, design an efficient test and deployment strategy, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and support and management services for Microsoft Exchange Server 2013.

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Progent is among the most experienced IT consulting companies for integrating email and messaging solutions powered by Microsoft Exchange 2000. Progent specializes in helping small businesses receive all the benefits of Exchange Server 2000 for typical scenarios such as updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 management.

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If your office network combines UNIX, Linux or Solaris technology with Windows, Progent can assist you to incorporate your computers into a unified environment that permits all your operating systems to run side by side for simple administration, seamless dataflow, high reliability, superior performance, and tight security. Progent's UNIX and MS Windows coexistence assistance services include IT infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online network support and repair, on-site technical support, and Helpdesk support.

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Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver web-based management and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further level of analysis for incoming email. For outbound email, the local gateway provides AV and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.

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For Windows desktop virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can help you to design a XenDesktop environment that maximizes the business impact of your information network; configure XenDesktop software with your physical and virtual servers, user devices, and printers; migrate your existing virtual desktop software to current releases of XenDesktop; and deliver advanced remote troubleshooting. Progent can also instruct your IT staff to adhere to best practices to maintain your XenDesktop solution efficiently.