For offices of any size in Pleasanton California, Progent offers easy, quick, and affordable contact with CCIE-Premier network experts. CCIEs are world-class network engineers who earn this prestigious certification by completing strenuous testing by Cisco. CCIEs can tackle the most complex issues surrounding network integration, troubleshooting, and optimization. Progentís CCIE-qualified professionals work closely with Cisco's internal staff in identifying anomalies with IOS or Cisco NX-OS utilities and coming up with workarounds or receiving program updates to fix problems. A Cisco certified CCIE has the experience to detect the origin of network problems whether from network appliances or applications.

Progent can provide fast online access to a CCIE expert so your company has the opportunity to receive timely help for complex network issues that are affecting your business but are beyond the scope of your ordinary IT support resources. Progent's Cisco CCIE-Certified support professionals can access your network using advanced remote connectivity tools that allow them to perform fast and low-cost diagnosis and resolution of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for large enterprises or nationwide Internet providers, and so their help is not readily accessible to smaller businesses. Progent is among the few support firms to make CCIEs available to assist small and medium sized companies. In addition, Progent can provide quick access to a CCIE remotely so you can receive immediate help for complex network problems that are reducing business efficiency. To find out how to get in touch with a Progent CCIE for immediate assistance with your network, visit Progent's online network troubleshooting.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Cisco's extensive family of current and vintage connectivity devices familiar to Progent includes ASA 5500 Firewalls and PIX 500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, wireless access points, Cisco Meraki cloud-managed access points and distribution switches, wired and wireless IP phones and systems, Catalyst and Nexus series switches, plus data protection and Virtual Private Network products. Maintaining one of the largest groups of Cisco-certified CCIE engineers of any independent support company, Progent has privileged access to Cisco's internal experts and Cisco's advanced learning resources to stay at the vanguard of network solutions.

To find out more information about Progent's online and on-premises support for Cisco technology, select a topic:

Additional Consulting Services Available from Progent
Progent can also provide a wide range of IT services in vital practice areas to assist businesses to convert Cisco networking technology into a cohesive information system that provides competitive advantage. Some of the services available from Progent's subject matter experts include project management expertise, VMware vSphere deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX virtual network architecture and integration, Windows Server 2019 migration consulting, Windows 2016 hybrid cloud solutions, Windows Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 configuration, network security vulnerability scanning, database administration and database development services, and part-time CIO services.

Progent can also help your IT team you to design, deploy, manage and repair enterprise hybrid cloud solutions that include physical and cloud hosted infrastructure and that use Cisco networking technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

By offering an efficient full-service resource for IT generalists and specialists, Progent is able to deliver timely, affordable, and thorough IT solutions that align with the special requirements of companies in Pleasanton California.



An index of content::


  • 24-7 7800 Series IP Phone Configuration Cisco VoIP phones Remote Support
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    Progent can give you access to experts who can modify your Microsoft Business Solutions ERP, MRP, and financial system programs to meet your specific business needs. Progentís Microsoft support experts offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also provides custom e-Commerce integration support for safe, corporate-wide resource sharing as well as integration with Customer Relationship Management applications.

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    Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to SCCM 2012 from a legacy change management platform or help you to enhance your existing SCCM 2012 environment to accommodate your changing IT needs. In addition, Progent can help you to build a software foundation that fully supports SCCM 2012 by providing advanced consulting support for associated Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.

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    wireless VoIP phones and Meraki APs Remote Support Services

    Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants can provide remote and on-premises assistance to help your organization build and administer a Cisco wireless VoIP phone solution by delivering integration services that range from troubleshooting the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.

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    Consultancy Firm Network Management

    Progent's Cisco-Certified network management consultants can help you to use Cisco's network management tools along with a variety of specialized third-party products to build a complete network management solution in order to keep your network operating reliably, conserve limited resources, guard your data, recover rapidly from device breakdown or deliberate attacks, and enable you to expand or repurpose network resources intelligently and economically as your business evolves.

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    Juniper SA2500 SSL VPN Network Consultant

    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    24x7 Company-wide Standards for Best Practices Technical Support Companies

    Progentís staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on industry experience, at the forefront of IT support, performing a broad range of IT tasks for an extensive array of clients. Each Progent support professional shares a refined set of individual best practices that are combined into shared best practices standards that Progent instills in its support personnel. This guarantees that you get not just expert IT skills, but also a consultant with field-tested methods for using computer knowledge to repair real-world IT problems rapidly.

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    IT asset management Consulting

    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of the time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it.

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    Top Rated Microsoft Active Directory Engineers

    Windows Active Directory demands extensive practical experience to configure efficiently across an enterprise. Progentís Microsoft Certified engineers are experienced in planning, deploying, and maintaining sophisticated Microsoft Enterprise AD projects. Progentís areas of expertise with Windows Server Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, cleaning up legacy beta software configuration objects in online AD systems, and fixing unsuccessful installations of Active Directory and Active Directory-associated applications.

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    CCDP Certified Remote Technical Support Flex Series Wireless Controller

    Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's latest wireless controller technology. Progent can provide support for hardware-based and software-based Wi-Fi controllers and can assist you to determine which type makes sense for your wireless environment. For 802.11ac Wave 2 Wi-Fi controllers, Progent offers Cisco 3504 wireless controller expertise, Cisco 5520 wireless controller consulting, and Cisco 8540 Wi-Fi controller expertise.

  • Dynamics GP Software Development Consultant Services Consultant Services Dynamics GP Modifier
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  • Top Ranked Altaro VM Backup Testing Engineer
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    Altaro VM Backup provides small and mid-size businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud architectures and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level restore options for individual files and emails, support for Windows Server CSV and for VMware vCenter for handling larger deployments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide range of services to assist you to plan, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.

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  • IT Services Unified Mobility Manager
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    Cisco Unified Communications Manager, originally named CallManager, functions as the center of Cisco's communications and collaboration portfolio. Unified Communications Manager and Unified Communications Manager Express provide a modern IP-PBX by integrating with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's CCIE-certified network consultants offer efficient and affordable online and on-premises expertise to help businesses of any size to build and maintain Unified CM environments by providing Unified Communications Manager integration and technical support consulting services that add maximum business value. Progent can assist with any aspect of Unified CM setup and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover systems for high availability, performance tuning, and integration with Exchange Server.

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    Hyper-V 2016 incorporates key technologies initially designed for and refined on Azure, among the world's biggest public clouds. This pedigree dramatically improves the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving security, uptime, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your business, set up pilot environments to confirm the ability of Hyper-V 2016 to support your critical workloads, plan an efficient network architecture for a cloud-based or hybrid installation, create and execute a non-disruptive migration strategy, educate your IT management and support personnel, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you the highest possible business value.

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    Progent offers the support of a certified VMware VCDX expert to help you design, configure, manage and troubleshoot VMware vSphere and vCloud-based virtualization solution for local datacenters, cloud environments, or hybrid deployments. Progent can provide advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that deliver maximum uptime, data security, and application mobility.

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    Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver web-based management and world-class protection for all your email traffic. The powerful structure of ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall.

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  • Exchange 2019 Integration Online Troubleshooting
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    Progent can assist your organization in any facet of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing (HLB); configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with O365; and configuring Outlook clients.

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  • Windows, UNIX, Solaris Support Outsourcing
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    If your business runs a UNIX or Linux network or a multi-OS IT environment, Progent's CISA and CISM-premier consultants can assist your whole enterprise in a broad range of security topics such as security management practices, security design and models, access management products and methodology, software development security, business processes security, hardware security, telecommunications, infrastructure and web security, and business continuity planning. CISA and CISSP define the fundamental competencies and international standards of performance that network security managers are required to possess. These certification provide IT management the confidence that those who have achieved their CISA or CISSP certification have the experience and knowledge to deliver world-class security management and engineering services.

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  • Solaris with Windows Consultants
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    If your business has a UNIX, Linux, or Sun Solaris network or a multi-OS computer system, Progent's CISM and ISSAP-premier security specialists can help your whole enterprise in a broad range of security topics such as security management practices, security design and models, access control products and methodology, software development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and workplace recovery planning. CISA and CISM define the core skills and worldwide standards of performance that information security professionals are required to possess. These accreditations offer executive management the assurance that those who have achieved their CISM or ISSAP qualification have the background and theory to deliver effective security support and engineering services.

  • ProSight Private Cloud Services Consultant Private Cloud Hosting for Virtual Data Centers Professionals
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