Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

Does Progent offer consulting services for Microsoft Office and Office 365?
Progent's Office and Office 365 experts can help companies to incorporate Microsoft Office desktop and Office 365 applications such as Office Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a cohesive solution that provides fast return on investment and enables better business results. Progent can assist your company to interface Microsoft Office or Office 365 apps with one another and with additional key Microsoft technologies such as SharePoint, Microsoft Exchange Server and SQL Server deployed locally or in the cloud. Progent can also help you to resolve compatibility problems between various versions of Microsoft Office desktop and can provide customized online Office and Office 365 training to individual users and groups.

How can Progent's consultants help with Microsoft SQL Server?
Progent's certified SQL Server consultants, database application developers, database administrators, project managers, Cisco CCIE-certified network engineers, business continuity specialists, and IT security professionals can assist you to maintain and expand your SQL Server solution, develop or troubleshoot database applications, evaluate the potential benefits of upgrading Microsoft SQL Server 2016 or migrating to Microsoft SQL Server 2014 from an older release of SQL Server or from a different RDBMS system, set up pilot environments at your site or at Progent's lab, plan and execute an efficient migration to SQL Server, and configure an efficient and secure network infrastructure that lets you realize the full business benefit of SQL Server.

Can Progent help my company migrate to Windows 10?
Progent's Windows 10 planning experts can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite evaluation and migration services for Windows 10 available from Progent's experts include Return on Investment estimates, project coordination, compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, teleworker access, security and compliance, streamlined deployment and administration, network design, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and end users, and ongoing consulting support.

How can Progent help us take full advantage of Microsoft Project Server?
Progent's Microsoft Project Server consultants can provide advanced online and on-premises support for Project Server as well as for all Microsoft platforms that work in conjunction with Project Server. Consulting support services offered by Progent include Project Professional planning and support, SharePoint 2013 design and configuration, SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 consulting, Excel and Office 365 Excel application support, and Office and Office 365 PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE consultants to assist your company to optimize your infrastructure to support local, branch office, home-based, and mobile workers so they can utilize Microsoft Project Server 2010 to collaborate safely and productively. Progent's security engineers can assist you to adopt and police security workflows that safeguard sensitive project information without disrupting efficient information sharing.

Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE integration experts can assist organizations of any size to design, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent can provide cost-effective remote or onsite expertise to assist you to migrate smoothly to a modern unified communications environment that offers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to establish connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business or Lync for access to a SIP-based IP PSTN trunk.

Can Progent help us keep our Cisco IOS software up to date?
If you includes Cisco appliances, you could be using an outdated release of IOS, the network OS powering almost every Cisco router and current Cisco switches. Cisco frequently offers updates to IOS in order to correct bugs, shore up security weaknesses, or add features. However, updating Cisco IOS or other Cisco OS platforms can be tricky, depending upon your Cisco equipment and your system infrastructure. As an example, there may be limited internal RAM that might cause a new software version to operate improperly. Progent's Cisco CCIE-certified consultants offer a broad variety of services associated with upgrading Cisco IOS or any Cisco software platform such as IOS EX, CallManager or Unified Communications Manager (CUCM). Progent can run inventories of your router software, propose appropriate updates, prepare Cisco devices, transfer images/, activate and verify your new software, tune performance, troubleshoot problems, and train your network support managers how to take advantage of all important new functions.

What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise IT support services include:

Can Progent help us migrate to System Center 2016 Configuration Manager?
System Center Configuration Manager 2016 automates application and device deployment at scale, simplifies compliance settings management, keeps track of network assets, guards against company data leakage, provides network health reporting, enables secure self service, and delivers a common point of control for administering mixed-OS networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any facet of designing, installing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.

How can Progent help businesses create wireless solutions?
Progent's wireless integration consultants have broad backgrounds in the integration and support of wireless information technology and can assist you to design, configure, manage and repair wireless solutions that are compliant, resilient, scalable, simple to manage and use, ready to handle your critical workloads, and seamlessly integrated into hybrid cloud environments. Online and onsite expertise offered by Progent span a selection of wireless solutions and include smartphone integration, Wi-Fi network infrastructure planning and deployment, wireless site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.

Can Progent help us integrate and manage Android smartphones?
Progent's Android smartphone integration consulting services have years of experience providing remote and onsite assistance for businesses of any size who want to integrate Android phones and tablets into their IT networks so that users can work together from anywhere. Progent offers the breadth of skills to solve network problems that involve multiple vendors and that represent a mix of older and current information technology. Progent offers cost-effective remote expertise to assist you with any stage of designing, implementing, managing and maintaining your BYOD environment. Progent can deliver as-needed support to help you to resolve particularly challenging IT problems, or Progent can provide outsourced or co-sourced project management services to help you finish strategic network projects on schedule and on budget. Progent can help with on-premises, cloud-based, or hybrid network environments and offers expertise with operating systems, apps, management utilities and network infrastructure. Progent also offers specialized group or one-on-one training to show you how to manage and operate Android phones securely and productively.

What services are available from Progent to support Windows Server 2003?
Progent can help you with administering, supporting and repairing business network solutions built around Windows 2003 Server, and can help with your transition to Windows Server 2012 R2 or later from Windows 2003 Server. Progent's migration services include design, installation, configuration, testing, training, and remote troubleshooting. If you are planning on creating a hybrid network model that combines on-premises resources with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.

Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Microsoft-certified consulting team members and consultants for Virtual PC for Mac technology can help your company to integrate your Apple macOS and OS X workstations with your Microsoft Exchange server through comprehensive Office 365 Outlook for Mac consulting. Progent will ensure that your Microsoft Exchange Server is correctly configured and that WebDAV, LDAP and Outlook Web App or Web Access are correctly enabled. Progent can also provide a full array of Microsoft Exchange support such as integration, diagnostics, security, mobile support, performance tuning, plus spam filtering and email encryption. Progent also can provide tailored one-on-one macOS education.

Can Progent help us recover from a ransomware attack?
Progent offers the help of seasoned ransomware recovery consultants with the skills to reconstruct an environment victimized by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or MongoLock. To learn more, visit ransomware cleanup and restoration consulting.

Can Progent help set up secure and fault-tolerant email?
Progent offers small and mid-size businesses fast access to a network professional with experience in MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 Database Availability Group (DAG) design, Exchange Server 2010 design, Windows Server 2016 Credential Guard and Cloud Witness solutions, Windows Server 2012 R2 virtual networking consulting services, Windows 2008 failover clustering support, and Data Protection Manager configuration to help you build a fault-tolerant email solution that accommodates local users, remote offices, telecommuters, and mobile workers. Progent's ProSight Email Guard is a spam and virus filtering service platform that stops both spam and email-borne attacks and includes cloud-based recovery via email spooling. Progent's CISSP and GIAC-certified security professionals can assist your company to create infrastructure, policies, and operational processes that optimize Exchange security.

More Questions and Answers

If your small business is in the Tri-Valley area and you require computer support, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified professional, call 925-621-2400 or visit Contact Progent.

An index of content::

802.11ac Wireless Integration Services 802.11ac Migration Technical Consultant
Security Group for Security Penetration Testing
Security Consulting for Penetration Testing

Stealth intrusion testing is a key part of any comprehensive IT system security strategy. Progentís security professionals can run extensive penetration checks without the knowledge of your company's internal IT staff. Unannounced penetration testing uncovers whether current security defense systems such as intrusion detection warnings and event log monitoring are properly configured and actively observed.

Addison Computer Network Support Group Outsourcing Technical Support for Addison, Texas
Addison, Texas Computer Support Consultants Small Business Network Consultant for Addison, TX
Aironet 802.11ax Wireless Online Technical Support Aironet Ruggedized APs Consultant Services
MOM 2000 Remote Troubleshooting
MOM Remote Consulting

Small to mid-sized companies can now enjoy all the benefits of Operations Manager 2007 and in addition have quick access to Progentís Microsoft Certified network support professionals. With Progent's affordably priced IT service packages, small and midsize businesses can select a simple System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager to offer small business information systems enterprise-class availability, security, and productivity.

Alabama Online Support Services Birmingham, Jefferson County, Alabama IT Specialist
Alameda Small Business IT Outsourcing Firms in California Server Help for Crocket
Alaska Small Business IT Consulting Firm Computer Outsourcing Consultant for Alaska
Services Documentation Computer Consulting
Online Troubleshooting for Service Database

Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all delivered services. Unlike some freelance consultants or small support firms who provide minimal documentation or specifics of tasks performed, each service provided by Progent is tracked by full documentation. Every Progent staff member has access to the support reports sent by every consultant to every customer. The practice of documenting and organizing support activity allows more efficient support and avoids a variety of common problems such as when a service customer is effectively held captive to a consultant who refuses to release vital service information.

Apple OS X Tiger Network Consulting Macintosh OS X Integration
Award Winning On Site service for Microsoft Windows in Warren Michigan Computer Consultancy Services for Microsoft Exchange
Baton Rouge, Louisiana Internet Networking Consultants Baton Rouge, Louisiana IT Consulting Group
Best Ubuntu Linux, Sun Solaris, UNIX Remote Troubleshooting Montgomery, AL Redhat Linux, Sun Solaris, UNIX Professional in Montgomery Huntsville
Microsoft Certified Expert Exchange 2016 Disaster Recovery Support and Integration
Exchange 2016 Migration Engineer

Progent can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 such as planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up HLB for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and setting up Outlook on the web.

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BlackBerry Redirector Tech Consultant Montgomery Alabama Networking Help for BlackBerry Exchange Montgomery County, Alabama
BlackBerry Wireless Small Business Networking in Mesa, Maricopa County Worldwide Outsourcing Companies for BlackBerry Professional Software
Blackberry Specialists RIM Blackberry Outsourcing
Online Support for Dynamics GP Great Plains Accounting
Dynamics GP/Great Plains Remote Technical Support

Progentís Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting package and business management solution based, like all Microsoft accounting tools, on the expandable and familiar foundation of Windows technology. Dynamics GP 2010, the most recent version of Microsoft accounting software in the Dynamics GP/Great Plains line, provides an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP/Great Plains is easy to deploy and integrate, and with its segmented approach you can license only the capability you currently need, with the option to expand clients and increase capabilities when necessary. Progentís Dynamics GP/Great Plains Software consulting engineers can show you how to deploy, customize and administer Dynamics GP/Great Plains 2010 as well as older editions of Microsoft Dynamics GP/Great Plains.

Boston, MA Information Technology Integrators Consulting Team for Boston, MA
IT Services for Fully Redundant Internet Network
Redundant Network Consultants

Progent's Cisco-authorized IT professionals can help you design an affordable, 24x7 Internet configuration architecture that can deliver 24x7 Internet connectivity via a broad range of fault tolerant Internet network products and services including fault tolerant BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers CCIE engineers to help you apply the most current technology for 24x7 Internet connections to create a cost-effective, completely redundant Internet network with automatic failover and other capabilities to deliver zero-downtime Internet connections.

CISM Engineer Contractor Jobs in Orlando Microsoft MCA Consultant Positions Orlando, Orange County
CISM Security Audits Security Group for Cisco Firepower Firewalls
CISM Security Security Hartford, Bridgeport, CT Small Business Network Consulting Firm Systems Support
CISSP Certified Expert Professional Computer Consulting Firm for Milwaukee Wisconsin
Network Management Outsourcing Consultant Services
Consultants for Ransomware Protection

Progent's ProSight portfolio of managed IT services are designed to provide businesses who have small internal network administration and support staffs with low-cost help from enterprise-class management tools and consulting expertise. Advantages of Progent's ProSight catalog of managed services include fixed IT management expenses, automation of common administrative processes, continual absorption of the latest technology, graceful transition from older systems to current solutions, improved alignment of information technology with strategic objectives, access to veteran network consultants, and freeing up management to concentrate on business issues instead of fast-evolving network technology.

CISSP Computer Security in New Hampshire Manchester, NH Security Audits for Security
CISSP Network Consulting in Maryland Security Certification for Security Maryland
California Computer Network Support for Arden Computer Network Consultants in California
California Onsite Computer Services Marina Engineers in Northern California
Juniper NetScreen 5200 Firewall Security Certification
Juniper NetScreen VPN Technology Consulting

Progent's Juniper Networks-authorized NetScreen engineer can assist you to configure and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to the latest Juniper products, and repair network infrastructure problems in all-Juniper or mixed-vendor environments.

Catalyst Switch IOS On-site Support Catalyst Switch LISP Network Consulting
Microsoft Access Consulting Services
Java Developer

Progentís expert software programmers, relational database architects, and program management consultants can help enterprise clients to carry out development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned project managers for advanced planning and project co-ordination or Progent can assist customers plug expertise gaps by offering relational database designers and programmers skilled in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to integrate SharePoint with additional applications like SQL Server and Excel to build data-intensive intranets and web portals. Progent also offers experience with web development technologies and can help clients to create, expand, repair, or port web-based applications to utilize the most current web technology.

CentOS Linux, Sun Solaris, UNIX Remote Technical Support Online Troubleshooting for Slackware Linux, Solaris, UNIX
Ubiquiti UniFi Mobile App Services
Ubiquiti UniFi Security Gateway Consulting

Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances installed throughout multiple sites with any number of APs can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent offers the expertise of seasoned wireless professionals who can help you to assess the value of Ubiquitiís UniFi technology for your environment and help you to plan, install, manage, and maintain your UniFi solution.

Chief Information Officer Network Consultant Chief Information Officer Network Consultants
Cisco 520 Router Consult Cisco Smart Business Communications System Consultants
Cisco ASA Configuration On-site Technical Support CCIE Certified Firepower Management Center Consultants
Cisco CCIE Technical Firms High Point North Carolina Help Desk Consulting in High Point Burlington Lexington Thomasville
Cisco Certified Experts Progent Start-Up Companies Network Administration Progent Small Company Consultancy Firms
Microsoft Certified Partner Networking Consultancy
Microsoft Certified Small Business Computer Consulting Company

Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest customer endorsement and are afforded the closest operational relationship with Microsoft. The knowledge, capabilities, and dedication required to earn the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your company better solutions for your IT system.

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Cisco Experts wireless controller Integration Configuration
Cisco Firewall Implementation Consulting Companies Consulting Company for Cisco VoIP
Cisco Guru Louisville Cisco Assessment Louisville Kentucky
Consultant Services for Linux Online
Sun Solaris Remote Professional

Progent provides national urgent phone support and troubleshooting services for companies that run UNIX, Linux, or Sun Solaris environments or whose information systems feature a combination of UNIX/Linux and Microsoft products. Remote network consulting provides optimum return for your information technology budget by preserving user efficiency and limiting the hours billed for network analysis and repair. Advanced remote support utilities and experienced service specialists and engineers allow Progent to solve most IT problems without wasting time and expense by going to your site. In the vast majority of cases your network issues can be remediated by telephone or via a mix of phone support and online network analysis. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM certified security specialists to assist you with the most difficult system issues.

Cisco Implementation Plano, TX Recovery Services for Cisco in Plano - Addison
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Cisco Network Assessments Cisco Network Setup
SQL 2008 Reporting Services Engineers
SQL 2008 Professional

Microsoft SQL Server 2008 offers indispensable, standardized tools to computer experts and network users, reducing the difficulty of designing, deploying, managing, and accessing company information and database programs in environments ranging from mobile devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2008 require a network consulting firm with hands-on experience and wide knowledge in designing and building information-based, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.

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Citrix XenApp Application Virtualization Consulting Services XenApp Windows Application Delivery Engineer
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Computer Consulting Firm California Consultancies for Modesto
UNIX Consultancy
Sun Solaris Online Help

If your office network combines Sun Solaris platforms with MS Windows, Progent can show you how to incorporate your servers into a cohesive network that permits all your OS platforms to run side by side for easy administration, seamless information exchange, high availability, enhanced throughput, and tight security. Progent's Solaris and MS Windows integration assistance services include IT architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical help and repair, in-person technical support, and Contact Center support.

Computer Consulting Kern County California Microsoft SharePoint 2013 Onsite Technical Support Bakersfield
Microsoft Certified Expert System Center MOM Consultants
Network Consultant for Application Monitoring

Remote continuous network monitoring, automated alarms, and actionable reports are crucial to maintaining the health of your network and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of any size can get a degree of network stability that was previously reserved for large enterprises. Progent offers several Remote Monitoring and Management options delivered as low-cost services designed to assist you to identify and fix a most network issues before they get big enough to disrupt productivity.

Computer Consulting for Microsoft Windows 7 Upgrade Specialists for Microsoft Windows 7 Evaluation
Integration for CIO
CIO Outsourcing

Progent can provide small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you integrate sensible IT products to enhance business operations so they match more closely with your business objectives. Your company can create and install a well thought out information technology plan without absorbing the expense of a full-time Chief Information Officer.

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Cisco and Microsoft Certified Experts Professional for 64-bit Computing

Progentís Microsoft-certified engineers can assist you to update your desktops from 32 bits to 64 bits. Progent can help your company to calculate the costs and advantages of upgrading to 64-bit PC desktop computing, plan an affordable migration process that reduces business disruptions, and provide inexpensive, professional remote help to assist you to configure 64-bit PC desktop operating systems and application software on your existing hardware.

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Voice Over IP Online Technical Support
Cisco SIP phones Consultant

Progent's CCIE-certified network infrastructure consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.

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Progentís IT outsourcing support offerings for small businesses include designing Server 2003, Microsoft .NET Server, and BackOffice environments, managing upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-site troubleshooting, resolving chronic IT issues, and producing a company-wide security strategy. Progent can help you enhance network availability and throughput with non-stop technologies, resilient network topology, and proactive network monitoring. Progent also provides project management assistance for large-scale upgrades and can help with needs assessment, resource inventory, bill of materials development, vendor qualification, purchasing logistics, and full documentation. Progentís IT outsourcing service also includes education for office productivity packages such as Microsoft Office.

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Microsoft Operations Manager Case Study
MOM 2005 Example Application

Before Progentís MOM-based solution, network problems were approached reactively, once workers complained about them. With the benefit of proactive, automated warnings and trend analyses created by Microsoft Operations Manager, Progent can now ward off server issues before they grow to be critical enough to disrupt network availability. Because of MOM, Progent can resolve looming problems before clients suspect that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to offer small company networks enterprise-class service continuity, security and productivity.

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Expert Microsoft Certified Business Portal for Dynamics GP Consultant Services Specialists for Dynamics GP Web Services
Expert Microsoft Certified Live Communications Server Onsite Technical Support Specialists for Microsoft Live Communications Server
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Juniper Network Security Test
Computer Support For Small Offices for Juniper VPN

Progent's Juniper-certified network consultants can assist you to plan and deploy Juniper Firewall and VPN technology, optimize and support your network infrastructure, and migrate efficiently from outdated devices to current releases. Progent's Junos OS engineers can also offer expertise with Juniper's premiere network operating system to enable you to streamline the management and strengthen the security of your Juniper VPN devices and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS software productss and can assist you manage networks that include a combination of Juniper's software platforms.

Hartford Manchester Southington New Britain Small Business IT Consulting for Windows Security Small Business Outsourcing IT for Cisco CCIE in Hartford Connecticut
Help Desk Networking Firm Joliet, Will County Top Emergency Phone Support Network Specialists Will County Illinois
Exchange 2016 DAG Consulting
Exchange 2016 Office 365 integration Support

Progent can help your business in all facets of your upgrade to Microsoft Exchange Server 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Help and Support for Cisco NSS2000 Professionals for Cisco 520 Router
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Gentoo Linux Computer Consultant
Fedora Linux Consultant

Progent's Linux consulting experts offer small and mid-size businesses and developers help with administering and supporting Linux systems that operate with Microsoft-based networks. Progent offers your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of expertise offers you an easy single consulting firm to help you build and manage a protected and reliable cross-platform connectivity and communications solution that supports Linux and Microsoft coexistence by integrating MS Windows with leading Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.

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Consult for Skype for Business and Active Directory
Microsoft Skype for Business topology Professionals

Microsoft Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Office 365 and simplify management through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with VoIP equipment and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's certified unified communications consultants offer online and onsite support services to help you to manage and troubleshoot your current Lync 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also assist you to design and execute an efficient Skype for Business upgrade.

IOS XR Software Support and Setup Consulting
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IT Services for RIM BlackBerry Exchange Consultant Services for BlackBerry Email
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Exchange 2019 DLP Engineer
Exchange 2019 Upgrade Online Support Services

Progent can assist your organization in any facet of your upgrade to Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; designing HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Windows Hyper-V; setting up HLB; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook.

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Palo Alto Networks PA-800 Series Firewalls Security Companies

Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks firewall appliances to provide a next-generation security ecosystem that spans your on-premises and cloud-based resources and protects all users anywhere with any endpoint device.

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Cisco Experts Part-Time CIO Consulting
CIO Network Consultant

Progent can provide the part-time or temporary assistance of a seasoned CIO to provide strategic direction to assist your company select and support IT solutions appropriate for your present situation and that can serve as a solid foundation for your growth. Progent's part-time CIO consulting services provide financial advantages to companies who want to optimize the benefits from their IT investment but who are unable or hesitant to take on another executive-level manager to their head count. Since Progent is vendor-agnostic, with a sizable staff of consultants certified to support all major operating systems and networking technologies plus a wide range and business software, Progent is in an ideal position to provide objective advice as well as expert technical help for developing information systems that match the special needs of your business.

Internal Security Scan Consultants Internal Network Security Scan Consultants
Knowledge Transfer Onsite Technical Support Support
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On-site Support for Windows Server 2019 High Availability
Windows Server 2019 System Insights Engineer

Progent's certified Windows Server 2019 experts can help your organization to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers significant enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.

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Exchange 2003 Server Upgrade Consulting
Microsoft Exchange 2003 Integration

Progent's Microsoft Certified professionals offer expert consulting for major deployments of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-site Exchange Server installations or upgrades and can provide local personnel to assist enterprises with installations of Exchange Server in the or any region served by Progent's engineers.

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Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior analysis tools to guard endpoints as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which easily escape legacy signature-based AV tools. ProSight ASM protects local and cloud-based resources and provides a single platform to automate the complete threat progression including protection, identification, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks.

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Lync Server 2013 Professional Lync Server 2013 and SQL Server Consultants
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Microsoft Lync 2013, now called Skype for Business, enables businesses of any size to build a manageable and secure communications environment that permits the modern Bring-Your-Own-Device computing style with IM, presence, web conferencing with app sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a broad range of stationary PCs and handheld clients. Progent's certified Lync 2013 consultants and network integrators can help your company to evaluate the business benefits of Lync 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or hybrid model appropriate for your current and long-term plans, implement Lync 2013 in a way that expedites your ROI, and deliver custom webinar and onsite training to your management staff and end users. Progent offers in-depth expertise in critical components of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with key Office and Office 365 apps such as Outlook clients and PowerPoint.

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Microsoft Experts SQL Server 2012 AlwaysOn Failover Cluster Support and Setup Support for Microsoft SQL Server 2012
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Progent offers clients access to engineers who have earned some of the IT industry's most prestigious certifications. Progent thinks that clients have the right to be sure that their IT support consultants have accredited testing plus broad practical backgrounds so that Progent's clients can engage Progent's service with confidence. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts (CCIE) brings privileges for significantly better vendor assistance than is offered to uncertified service providers, allowing Progent to deliver customers a higher level of IT service. In addition, major certifications such as CISA or ISSAP for IT security can aid enterprise clients to show compliance with regulatory demands by using the assistance of recognized industry experts.

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Citrix desktop virtualization Engineer
Citrix XenDesktop VDI Network Engineer

For desktop virtualization, Progent offers the support of a Citrix XenDesktop consultant who can help your company to plan a XenDesktop solution that improves the strategic impact of your IT system; configure XenDesktop technology with your servers, user devices, and printers; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and deliver advanced online technical support. Progent can also instruct your IT staff to follow best practices to manage XenDesktop effectively.

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Herakles Colocation Center Test Lab Consult
Bandwidth Throttling Test Lab Consultant Services

Progent's Test and Training Lab located at the QTS Data Center is available for testing line-of-business applications, creating cost-effective system upgrade methodologies, assessing and tuning performance, designing or verifying disaster recovery strategies, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers without adequate internal resources to configure proper pilot environments, the lab cuts capital costs and technical risk while keeping vital IT projects on schedule.

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Adaptive Security Device Manager Network Consultant
Cisco ASDM Firewall Management Consulting

Progentís experienced Cisco network security consulting professionals provide expert PIX Firewall and ASA Firewall consulting support covering architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home offices to scalable enterprise-class products, Cisco PIX Firewall and ASA Firewalls provide a high level of protection, high throughput, and excellent reliability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built platform, minimizing possible OS-specific security gaps.

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Android and SharePoint integration Remote Support Services
Android Tablet integration Configuration

Progent's seasoned team of network consultants and application experts have years of background providing remote and onsite support for organizations of all sizes who want to incorporate Android phones into their IT networks so that users can be productive while on the go. Progent offers the range of skills to solve network problems that involve numerous manufacturers and that represent a mix of older and current technology. Progent offers affordable online expertise to help you with any aspect of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to help you to resolve especially challenging IT problems, or Progent can provide outsourced or co-sourced project management services to help you complete major network initiatives on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid networks and can provide support for operating systems, apps, management utilities and network infrastructure. Progent also offers customized group or individual classes to show you how to manage and use Android phones and tablets efficiently.

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Videoconferencing Online Consulting
Tandberg Video Conferencing Consulting

Progent offers the support of an accredited consultant with an extensive background deploying products from the major telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to design, configure, expand, or troubleshoot a video conferencing solution that protects your investment and optimizes the business value of your information network. Progent can also provide the expertise of network infrastructure consultants able to assist businesses of any size to build and maintain a communications network that provides the speed, dependability, security, and expandability required to accommodate your video conferencing/telepresence solution.

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Progent can provide online and onsite expertise to assist your organization with any phase of BI reporting ranging from troubleshooting or enhancing applications to planning and implementing a comprehensive business intelligence solution. Progent's BI experts can help your company to support your existing reporting environment, help you to upgrade reports and databases from an outdated reporting platform to a current solution, and provide custom online mentoring tailored to your individual needs. Progentís management reporting professionals offer experience in the leading BI reporting and visualization tools such as the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, and Report Designer.

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Radvision Telepresence Consult

Progent offers the services of an accredited engineer with expertise deploying technology from the major video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can help your company to design, configure, upgrade, or troubleshoot a video conferencing environment that preserves your investment and maximizes the strategic value of your IT network. Progent can also provide the services of network infrastructure engineers who can help companies of any size to create and maintain a communications network that provides the speed, reliability, security, and expandability required to support your telepresence environment.

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Exchange 2013 Backup and Restore Consultant
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Exchange 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features plus a revamped structure. These improvements affect vital IT areas including ease of administration, high availability (HA), compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can help you understand the potential advantages of upgrading to Microsoft Exchange 2013, create an efficient validation and rollout strategy, and train your IT staff to manage your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and management services for Exchange 2013.

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Exchange Server 2013 includes major improvements to the capabilities of Exchange 2010 and introduces important new features plus a revamped structure. These improvements favorably impact vital areas such as ease of administration, availability, compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange Server 2013, design an efficient validation and rollout strategy, and educate your IT team to maintain your Exchange Server 2013 environment. Progent can also provide affordable online consulting and support and management services for Microsoft Exchange 2013.

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macOS and Windows Setup and Support

Microsoft Mac Office allows Mac users to receive the benefits of the industry's most familiar business programs. Progent's Apple-certified Macintosh experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows computers so that Macintosh users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who run Microsoft Windows. Progent's engineers have experience with both Mac and Windows platforms and can provide service for environments that combine Apple Macintosh with Microsoft Windows systems with complete resource sharing, or environments which carefully restrict sharing between Mac and Windows systems.

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Technical Firms for Mid-size Business
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Progent provides IT services for medium size businesses who have 100 to 250 system clients. The mid-size business or work group has typically been an underserved segment of the market for IT support expertise. The overhead and service access models of major third-party service firms make them too expensive for the ordinary mid-size company or small medium business (SMB), which commonly has a modest IT budget with which to support an IT system whose advanced technology and capability are often comparable to the networks of far bigger enterprises. Progent's support delivery model, which takes full advantage of online service, virtual network technology and proactive server monitoring, dramatically reduces the network support expenses of an SMB while providing the small company with enterprise-level support from professional, world-class experts knowledgeable in a wide range of small business network solutions. If your medium size company or small business is searching for the quality of network help needed for a mid-size office without paying big-company costs, call Progent.

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UNIX Professional
Solaris Online Support

If your business network mixes Sun Solaris technology with MS Windows, Progent can help you to incorporate your servers into a cohesive environment that allows all your OS platforms to run side by side for easy administration, seamless dataflow, high reliability, enhanced performance, and tight security. Progent's Solaris and Windows integration assistance services feature IT infrastructure integration and support, consulting for Windows services for UNIX, remote server monitoring and administration, remote technical help and troubleshooting, on-site technical support, and Helpdesk outsourcing.

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ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can save up to 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it.

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VMware NSX Design Professional
Professional for VMware vCloud Suite

VMware's NSX network virtualization platform enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high degree of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, upgrades and patches and can produce reports to verify full service recovery, validate SLAs and prove DR compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the complete virtualized network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help your organization to design, deploy, test and manage a DR system powered by VMware Site Recovery Manager and VMware NSX.

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Apple macOS and Windows Online Consulting

Progent's support experts in Mac and Microsoft Windows technology can help you combine Apple Macintosh and Windows systems into cohesive networks with resource sharing and collaboration support. Allowing productive cooperation among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and experience with Apple Macintosh and Microsoft products. Progent's background in Microsoft and Macintosh service makes it possible to provide expert support to businesses that rely on these platforms to maintain their strategic edge. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows network.

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Progentís staff of Microsoft and Cisco Premier consultants average more than a decade of real-world industry experience, at the front lines of IT service, executing a broad range of technical tasks for an extensive array of customers. Every Progent consultant shares a proven collection of personal best practices that are combined into company-wide best practices standards that Progent instills in its support staff. This guarantees that you get not just world-class technical skills, but also a support engineer with field-tested approaches for applying computer knowledge to fix actual network problems rapidly.

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Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies over a quarter century of experience helping manufacturing, distribution and service companies to manage complicated supply chains and improve the efficiency of critical business processes to bring products to market quickly and adhere to customer commitments dependably. Progent offers the expertise of an ERP specialist with over 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite consulting that spans from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, CPQ, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and database administration.

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Remote Troubleshooting for Exchange 2016 eDiscovery

Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 including planning high availability (HA) system topology for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; determining storage requirements for your VMs, mailbox databases and logs; configuring HLB for high-availability client access services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

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Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning technology to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to address the entire threat lifecycle including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats.

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Office 365 is Microsoft's growing family of productivity apps and cloud-hosted services offered on a subscription basis. Office 365 applications and cloud services are offered in a variety of subscription plans intended for markets from individuals and home offices to enterprises. Progent offers fast and affordable remote access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android platforms. Progent can assist you to evaluate the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you derive maximum business value. Progent offers expertise with cross-vendor networks that include Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid solutions that transparently integrate on-premises and cloud-based resources.

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Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies over a quarter century of background assisting manufacturing and distribution companies to manage complicated supply chains and streamline critical business processes in order to get products to market fast and adhere to customer schedules dependably. Progent can provide the skills of an ERP consultant with over 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or onsite services that spans from as-needed guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, training, and database administration.

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Progent's certified professionals can assist you to analyze the possible advantages of Hyper-V-powered server virtualization for your company, conduct test implementations to validate Hyper-V's compatibility with your production software, assess your network and server infrastructure for smooth operation with virtualization technology, help you in migrating to Microsoft Windows Server 2008 and configuring Hyper-V, train your network management personnel to track and administer Hyper-V, offer expert consulting support for improving the security of your virtual servers, establish and validate disaster recovery procedures that maximize network uptime, and deliver continuing consulting and technical support including affordable online repair and comprehensive Help Desk outsourcing.

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Progentís team of expert programmers, relational database architects, and program management consultants can help large businesses to carry out development programs for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for high-level planning and project co-ordination or Progent can assist customers plug expertise gaps by providing database designers and programmers experienced in building RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to integrate SharePoint with additional data sources like Microsoft SQL and Excel to create data-driven intranets and portal sites. Progent also offers expertise with multiple web development technologies and can assist clients to create, expand, troubleshoot, or migrate web applications to utilize the latest advances in web technology.

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Progent's CCIE-certified network infrastructure consultants have extensive experience helping Internet Service Providers to design, deploy, administer, optimize, and troubleshoot high-availability, scalable connectivity environments suitable for public networks.

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Progentís Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the rapid creation of advanced business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information system. Progent can also help you migrate from earlier versions of Microsoft SQL Server to SQL Server 2005.

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Microsoft Small Business Server Consultants

Microsoft Small Business Server is an affordable collection of server products that offers the foundation for a powerful but manageable information. The integration demands of the Microsoft .NET components included with Small Business Server 2011 requires an IT consultant with real-world expertise and broad experience in designing and implementing effective and comprehensive information technology systems. Progent's Microsoft-certified experts have broad experience with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, managing, and servicing IT environments based on the Microsoft SBS suite of servers and applications.

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Lync Server 2013 and Android Consultants
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Lync 2013, renamed Skype for Business, allows organizations of all sizes to create a centrally managed and protected communications environment that supports the modern Bring-Your-Own-Device computing model with instant messaging, real-time presence, audio/video and web conferencing with app sharing, as well as IP and PSTN telephony enabled for a wide range of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can help your company to evaluate the business benefits of Lync 2013, design an in-house, cloud-resident (with Lync Online) or hybrid topology appropriate for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and provide custom webinar and onsite training to your IT staff and end users. Progent offers in-depth expertise in key components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.

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Progent's remote connectivity and wireless synchronization specialists can help your business to design and configure secure access solutions for off-site desktops, notebooks, and wireless handhelds so they integrate tightly with your information network, enabling you to improve the productivity of your remote workers.

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Progent's disaster recovery planning and business continuity consultants can show you how to create a disaster recovery plan in case of an IT system disaster. Progent can help you create a complete disaster recovery plan that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, non-stop network solution that takes into account reliability issues involving a broad range of infrastructure technologies and procedures.

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Dynamics GP Integration Support
Microsoft Dynamics GP Integration

Dynamics GP can help you grow and manage your company better by offering easy availability of decision-driving information and a rapid return on investment. Dynamics GP offers major business benefits such as its ability to extend the reach of your organization, handle your accounting, computerize financial processes, unify processes across your business, refine inventory control, increase order accuracy, expand sales and shorten turnaround time, and maximize cash flow. Progent can show you how to set up and manage a reliable, safe server and network infrastructure to support Great Plains, and can offer expert Dynamics GP support professionals to make sure you reap the full advantages of your Dynamics GP/Great Plains software.

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Microsoft Experts Online Help for Exchange 2010 Configuration

Progent's Microsoft and Cisco-certified network engineers can help your organization to assess the value of Exchange Server 2010 for your company and can assist you to plan and implement a smooth upgrade to Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2007 that will offer quick payback by improving your productivity, lowering the cost of hardware and support, simplifying administration, and integrating your key communications platforms.

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Progentís IT outsourcing services provide affordable computer support for small businesses. Whether it involves planning system infrastructure, setting up an internal Help Desk or using an outside one, deploying a new email platform, monitoring your system, or creating an on-line eCommerce solution, outsourcing your network engineering services can reduce expenses and minimize uncertainties, permitting network service expenses to grow in a more linear and controlled fashion than is feasible by building up a large, knowledgeable internal network support staff. Progentís Outsourcing White Paper and flyers explain how Progent can help you create a protected and highly available network foundation for your vital business software powered by Microsoft Windows such as Office XP, Office 2003, and Office 2000.

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Microsoft Lync Server 2010 Professional
Microsoft Lync Server Instant Messaging Network Consultant

Microsoft Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and PSTN voice communication. Lync Server 2010 can extend the functionality of Exchange, SharePoint Server and Office desktop or Office 365 and streamlines administration through integration with Windows AD. Lync can also reduce capital and operational costs by doing away with VoIP hardware and subscription services, PBX gear, or conventional video conferencing technology. Progent's certified unified communications consultants can provide online and onsite support to assist you to maintain and troubleshoot your current Lync 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also assist your organization to plan and carry out a smooth Skype for Business migration.

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Project Server 2010 Installation support
Project Server Programming Company

Progent's Microsoft-certified consultants offer advanced support in deploying, operating and debugging all versions of Microsoft Project Server and can provide a broad range of cost-effective online consulting services based on industry best practices to assist businesses of all sizes to receive all the benefits of this leading platform. Support services offered by Progent include system design, installation and upgrades, setting up safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized online training classes.

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Microsoft Forefront TMG Technology Consulting
Network Consultant for Microsoft Forefront TMG

Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft ISA Server 2006 and provides a centrally managed Internet gateway that delivers a single-server platform for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, VPN management, plus HTTP/HTTPS inspection. Forefront TMG 2010 provides advanced web security logging and reporting capabilities, allows custom reports generated by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to cut expenses and enhance availability. Progent's Microsoft engineers can help your company to design and carry out test and production deployments; interface Forefront Threat Management Gateway with Windows 2008, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also assist you to migrate smoothly to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

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Windows 2008 Cluster Integration
Microsoft Windows 2008 Cluster Server Consulting Services

The cluster feature set incorporated into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 is dramatically redesigned to streamline the deployment, configuration, and maintenance of server clusters that provide greater levels of system dependability, security, performance, and flexibility. New or enhanced features include automated cluster verification, revamped configuration and installation, improved cluster administration, redesigned cluster architecture for maximum availability, hardened protection and quorum models, minimization of failure points, more storage and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist you assess the advantages of failover clusters, design and implement a deployment, educate your network support staff to manage your cluster environment, provide continuing consulting and technical help services, and create and test a workplace recovery plan.

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Help and Support for Microsoft Proxy Server
Microsoft Proxy Server IT Consultants

Progent's certified ISA Server consultants have broad backgrounds developing corporate security designs for information systems with many sites, mobile workers, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small company plan and deploy a configuration of ISA Server 2004 that meets your information protection needs without limiting your productivity.

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Double-Take Backup Remote Technical Support
Online Support for Double-Take Software

DoubleTake/Carbonite Software publishes a selection of products intended to provide small and midsize businesses a variety of affordable alternatives for replicating and recovering vital applications such as Microsoft Exchange, SQL, RIM Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning consultants have in-depth experience integrating DoubleTake/Carbonite technology into small company IT systems to create a high level of availability and business continuity capability at an affordable price.

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Consultant Services for Microsoft SQL Server 2008

Progentís Microsoft certified consultants can provide small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the speedy development of enterprise-class business programs that offer your company a competitive advantage. SQL Server provides core support for XML and can query across the Internet and beyond the corporate firewall. In addition to providing expertise, support and troubleshooting services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information system. Progent can also help you migrate from older editions of SQL Server to SQL Server 2005.

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ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to keep your IT system running efficiently by tracking the health of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so that any potential problems can be addressed before they have a chance to impact your business.

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SharePoint Technology Consulting
Technical Support Services for Windows SharePoint Services

Progentís Microsoft-certified experts offer small and medium sized businesses computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and data. SharePoint Portal Server provides a common location for your workers or customers to connect to, manage, distribute and manipulate relevant information, documents, and applications and to interact with other people. It enables faster and better decisions, more effective sharing across groups and more economical business practices. The main goal of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information accessible inside and outside a business network. Windows SharePoint Services connect workers, customers, teams and major tasks with the data theyíve developed in a manner that makes data easy to find, download and apply.

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Consult for Skype for Business Video Interop Server

Microsoft Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional PSTN calling. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office desktop or Office 365 and simplify administration via integration with Active Directory. Lync can also cut expenses by doing away with VoIP hardware and subscription services, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications consultants can provide online and onsite support services to help you to maintain and troubleshoot your current Lync 2010 deployment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also help you to plan and execute a smooth Skype for Business upgrade.

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Automated Desktop Management Online Support

ProSight LAN Watch is Progentís server and endpoint monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by checking the health of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT personnel and your assigned Progent consultant so all looming problems can be addressed before they can disrupt productivity.

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Juniper SSL Router Cybersecurity Consultancy
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SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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