To get immediate online assistance with computer security problems, companies in Pleasanton California have access to world-class troubleshooting from Progent's certified security engineers. Progent's online support staff is ready to offer effective and low-cost help with security problems that are impacting the productivity of your information system. Progent's security engineers are certified to support environments powered by Windows, Linux, macOS and OS X, and major derivatives of UNIX. Progent can deliver expert guidance for critical security and recovery solutions including AI-based EDR (End Point Protection and Response), Managed Detection and Response, complete system restoration testing, immutable backup, and off-site backup. Progent's broad selection of consulting services addresses firewall configuration, email security, protected network architecture, and business continuity planning. Progent's technical support team has been awarded the world's most advanced security credentials including Global Information Assurance Certification and Information System Security Architecture Professional.
Progent provides remote security support services on a by-the-minute model with no minimum times and no extra charges for setup or after hours support. By charging per minute and by delivering world-class expertise, Progent's pricing policy keeps expenses under control and avoids situations where simple fixes result in major bills.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way across a network. For this reason, ransomware attacks are commonly unleashed on weekends and late at night, when IT staff may take longer to become aware of a penetration and are less able to organize a rapid and forceful response. The more lateral progress ransomware is able to manage inside a victim's system, the longer it takes to restore basic IT services and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to help you to take the time-critical first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware experts can assist you to locate and quarantine infected servers and endpoints and protect undamaged assets from being penetrated. If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Should We Do?
In case your business is currently experiencing a security crisis other than ransomware, visit Progent's Urgent Remote Technical Help to see how to get immediate assistance. Progent maintains a team of seasoned network security experts who can provide online and onsite assistance that includes containment, mitigation, restoration, forensics, and hardening of your cybersecurity posture to protect against future attacks.
For companies that have planned in advance for a security breech, the formal incident handling procedure promoted by Global Information Assurance Certification is Progent's recommended method of responding to a serious security attack.
Overview of Security Services
Coordinating network security and preparation for recovering vital data and systems after a security breach requires an on-going effort involving a variety of technologies and processes. Progent's certified experts can help your business at all levels in your attempt to guard your IT system, from security evaluation to designing a complete security plan. Important areas covered by Progent's experts include Planning and Prevention, Data Restoration and Security Forensics, and Managed Protection from E-mail-Borne Threats.
Designing and Building Secure Networks
Every company ought to have a carefully thought out security strategy that incorporates both preventive and reactive activity. The pre-attack plan is a collection of steps that works to minimize vulnerabilities. The post-attack strategy defines procedures to help IT staff to evaluate the losses caused by a breach, repair the damage, record the event, and revive network functions as quickly as possible. Progent can show you how to design protection into your company processes. Progent can install auditing utilities, define and implement a secure computer architecture, and propose procedures and policies to optimize the protection of your computing environment. Progent's security experts are ready to assist you to configure a firewall, deploy secure offsite access to e-mail and data, and install an effective virtual private network.
If your company is looking for an affordable option for outsourcing your security administration, Progent's Round-the-clock Network Support Services include non-stop remote system monitoring and quick resolution of problems.
Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud resources and that are compliant with government security standards. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
System Recovery and Failure Analysis
Progent has expertise in recovering networks and servers that have been compromised, are in question, or have failed following a security breach. Progent can show you how to evaluate the losses caused by the attack, restore normal functions, and recover data lost as a result of the assault. Progent's certified engineers can also oversee a thorough forensic evaluation by examining activity logs and using other proven forensics tools. Progent's background with security problems minimizes your off-air time and permits Progent to recommend effective measures to avoid or mitigate new assaults.
Ransomware Cleanup and Recovery Expertise
Progent can provide the services of seasoned ransomware recovery experts with the knowledge to reconstruct an IT network compromised by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or MongoLock. To find out more, see ransomware removal and restoration services.
Work-from-Home Cybersecurity Expertise
At-home employees typically utilize their own devices and often work in a poorly secured physical environment. This increases their vulnerability to malware threats and requires careful configuration of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, extensive end-user training, and the creation of security policies built on best practices. Progent's veteran group of Work-from-home solutions consultants can assist you to plan, configure and maintain an effective cybersecurity solution that protects critical IT assets in environments that incorporate remote workers as well as hybrid workers.
Software/Firmware Update Management Services
Progent's support services for patch management provide businesses of any size a flexible and affordable solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your dynamic IT system. In addition to optimizing the protection and reliability of your computer network, Progent's software/firmware update management services permit your IT staff to focus on more strategic projects and tasks that deliver the highest business value from your network. Find out more about Progent's software/firmware update management services.
Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric threat defense platform that includes AI algorithms and expert services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be installed in minutes to guard endpoints against increasingly sophisticated cyberthreats such as ransomware, familiar and brand-new malware, trojans, hacking toolkits, memory exploits, malicious scripts, destructive macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne technology. SentinelOne is invariably the first endpoint response software deployed by Progent to provide control and visibility of a client's system in the first stages of a ransomware breach. For additional information, see Progent's SentinelOne-based Extended Detection and Response expertise.
Expertise with Horizon3.ai's NodeZero Pentest Products
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that can deliver continuous, concurrent, programmable assessment of your internal and perimeter network to help you identify, prioritize, fix, and verify security vulnerabilities before threat actors can take advantage of them. NodeZero pentests can strategically insert so-called tripwires like bogus credentials to detect when your system is under attack across proven attack paths. Tripwires provide sufficient detail to allow you to react quickly with your SIEM tools and procedures before an attacker can compromise your environment. Progent offers the expertise of a NodeZero Certified Operator (NCO) who can assist you to use NodeZero to carry out comprehensive pentests of your network perimeter and your internal network in order to evaluate your present security profile. Progent's NodeZero experts can also help you to strengthen your network security and can assist you to design and deploy a cohesive cybersecurity strategy that simplifies management and delivers optimum cyber defense for on-prem, multi-cloud, and perimeter IT assets. To find out more details about Progent's vulnerability assessment services based on on NodeZero's PEN test products, visit Consulting Support for NodeZero's Penetration Test Platform.
Stealth Penetration Security Assessment Services
Stealth intrusion checking is a key component of any comprehensive IT system security strategy. Progent's security professionals can run extensive penetration tests without the knowledge of your organization's internal network support resources. Stealth penetration testing uncovers whether current security monitoring systems such as intrusion incident warnings and event history analysis are correctly configured and actively observed. Progent can provide ongoing autonomous PEN testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, missing patches, and dangerous product defaults can be chained together by hackers into the multi-front attacks common to the latest variants of ransomware. Learn more about Progent's Stealth PEN Evaluation Consultants.
Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight series of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's cutting edge behavior-based machine learning tools to defend endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely escape legacy signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a unified platform to automate the complete threat lifecycle including protection, identification, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback with Windows VSS and real-time system-wide immunization against new threats. Progent is a SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge tools incorporated within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP environment that meets your company's specific requirements and that helps you prove compliance with government and industry information protection standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent's consultants can also help you to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware. Read more about Progent's
ProSight DPS: Managed Backup and Recovery
Progent has partnered with leading backup/restore product vendors to create ProSight Data Protection Services (DPS), a selection of subscription-based management offerings that provide backup-as-a-service. All ProSight DPS products automate and monitor your data backup processes and allow transparent backup and rapid restoration of vital files, applications, system images, plus Hyper-V and VMware virtual machines. ProSight DPS lets your business protect against data loss caused by hardware failures, natural disasters, fire, malware such as ransomware, human mistakes, malicious employees, or application glitches. Managed backup services in the ProSight DPS family include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight MSP360 Hybrid Backup. Your Progent consultant can assist you to identify which of these fully managed backup services are best suited for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top information security vendors to deliver web-based management and world-class protection for your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage. Email Guard's onsite gateway device provides a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. For more information, visit Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo authentication managed services utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Android, and other personal devices. With 2FA, when you log into a secured application and enter your password you are asked to verify your identity on a device that only you have and that is accessed using a different ("out-of-band") network channel. A wide range of out-of-band devices can be utilized for this second means of ID validation including an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You may register multiple validation devices. To learn more about Duo two-factor identity authentication services, visit Cisco Duo MFA two-factor authentication services for remote workers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved immediately to a different hardware environment without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs or domains. By updating and managing your IT documentation, you can eliminate as much as half of time spent looking for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you're planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
Special Security Expertise Available from Progent
Progent's certified security consultants offer world-class specialized help in vital areas of computer security such as:
Security Vulnerability Evaluation and Compliance Testing
Progent offers experience with information risk evaluation software such as Microsoft Baseline Security Analyzer or LANguard for performing a variety of comprehensive network scans to uncover potential security problems. Progent has extensive skills with these tools and can help you to analyze assessment results and respond efficiently. Progent's certified security engineers also can perform web software testing and can conduct expert assessments of enterprise-wide security to determine your organization's compliance with important industry security standards including HIPAA, NIST, and ISO 17799. In addition, Progent can assess the strength of your wireless security covering in-place wireless appliances as well as portable handsets. Read additional information concerning Progent's Information Risk Audits and Security Compliance Testing.
Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals can deliver world-class consulting services for Cisco's entire family of security and Virtual Private Network solutions including PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services routers, wireless access points, Meraki cloud-managed APs, and Catalyst switches. Find out additional details about Cisco Security, VPN and Aironet Wireless Support.
Other Firewall and VPN Solutions
In addition to being expert in a wide range of security solutions available from Microsoft and Cisco, Progent offers companies of any size top-level support for products from other important firewall and Virtual Private Network vendors. Progent's engineers can provide:
Read more details concerning Progent's Certified Information Security Manager (CISM) Security Support Services.
CISSP Security Support Services
Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have been awarded CISSP status through demonstrated experience, extensive study, and formal examination. CISSP qualification indicates expertise in a worldwide standard for IT security. American National Standards Institute has given the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Areas of expertise included within CISSP include cybersecurity administration procedures, security design and test systems, connection permission methodology, software development security, operations security, physical security, encryption, telecommunications, Internet security, and disaster recovery planning.
Read more information concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.
CISSP-ISSAP Certified Consultants for Secure System Architecture
Progent's ISSAP Premier cybersecurity consultants are specialists who have earned ISSAP accreditation after rigorous examination and substantial experience. field experience with information security architecture. ISSAP consultants have acquired comprehensive knowledge of access management mechanisms and techniques, phone system and network security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all phases of secure network architecture.
Read additional information concerning Progent's ISSAP Certified Protected Network Architecture Engineering Services.
CISSP-ISSEP Premier Security Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity consultant to assist your enterprise to follow modern system security engineering principles and processes in system development, evaluate system security designs according to cybersecurity engineering best practices, create cohesive system designs that include compliant security mechanisms for all critical system functions, develop effective design strategies to deliver operational security, perform in-depth risk analysis, and propose practical security models that balance your operational goals with your company's tolerance for risk.
Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor Consulting Expertise
The Certified Information Systems Auditor credential is an important achievement that signifies mastery in IS security audit and control. Certified by ANSI, the CISA credential requires that candidates undergo an exhaustive examination administered by the ISACA international professional group. Progent offers the services of a CISA-Premier security audit professional able to help businesses in the areas of IS audit process, information technology administration, network assets and infrastructure lifecycle, IT support, safeguarding information assets, and disaster recovery planning.
Find out the details concerning Progent's Certified Information Systems Auditor (CISA) Professional Expertise.
CRISC IT Risk Management Experts
The CRISC certification program was initiated by ISACA to validate an IT professional's skills to design, implement, and support information system controls to reduce network risk. Progent offers the services of a CRISC-certified consultant to help your company to create and execute a workplace continuity or disaster recovery strategy that follows leading practices promoted by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines. Progent's network risk management expertise is a good fit the services available from Progent's CISA-Certified consultants for impartially auditing your IS control mechanisms and also with the services of Progent's CISM experts for implementing company-wide security policies and procedures.
Learn the details concerning Progent's CRISC Network Risk Management Services.
GIAC (Global Information Assurance Certification) Support Expertise
Global Information Assurance Certification was founded in 1999 to validate the skill of network security engineers. GIAC's mission is to ensure that a certified security consultant has the skills necessary to provide support in critical categories of system, data, and application program security. GIAC accreditations are acknowledged by companies and institutions around the world including U.S. NSA. Progent offers the expertise of GIAC certified security engineers for all of the network security services covered under GIAC certification topics such as auditing perimeters, security incident handling, traffic analysis, web-based application security, and security information and event management (SIEM) solutions.
Read more information concerning Progent's GIAC Information Assurance Expertise.
Depend on Progent for Network Security Support
If your business is situated in Pleasanton California and you're looking for cybersecurity expertise, phone Progent at
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
City | Address | Phone | Link |
Fremont | Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 | Fremont Network Support Services |
Hayward | 26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 | Hayward Network Support Services |
Morgan Hill | 18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 | Morgan Hill Network Support Services |
Oakland | 1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 | Oakland Network Support Services |
Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 | Palo Alto Network Support Services |
Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 | Pleasanton Network Support Services |
San Francisco | 388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 | San Francisco Network Support Services |
San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 | San Jose Network Support Services |
San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 | San Mateo Network Support Services |
Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 | Walnut Creek Network Support Services |