Comprehensive Network Monitoring Package
To view a concise printer-friendly fact sheet summarizing Progent's two Network Monitoring Packages for medium size organizations, click:Network Monitoring Packages.
Can Progent help design a fault-tolerant load balancing solution?
Load balancing of multiple servers improves performance and provides fault tolerance by side stepping downed servers in a load-balanced array. Progent's load balancing support services cover a broad range of high-availability load balancing technologies such as system load balancing, load balanced application software, LAN/WAN infrastructure routing, and content delivery technology such as F5 Networks 3DNS. High availability load balancing vendors for which Progent offers consulting services include Windows 2008 Server R2 Network Load Balancing Manager, the Network Load Balancing mechanism of Microsoft Windows Server 2012, Virtual Machine Load Balancing in Windows Server 2016, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 3-DNS.
Can Progent help me integrate and manage iPhones connected to our network?
Progent's iPhone and iPad integration consultants offer affordable online consulting to assist your business to plan, deploy, and troubleshoot any aspect of your iOS and Windows integration solution and is available for quick jobs to help you get past specific technical roadblocks or long-term engagements to help you finish large-scale projects on schedule and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you create or maintain a resilient, secure and scalable network infrastructure that is best suited to your computing model. Progent can also provide remote or on-premises training to show you how to manage and use your iOS devices in a secure, collaborative ecosystem that maximizes the strategic value of your IT network.
How Can Progent Help with Windows Server 2008 R2?
The complexity and versatility of Microsoft Windows Server 2008 R2 calls for an information technology professional with practical experience and broad knowledge in architecting and deploying efficient end-to-end business information networks. The professional experience of Progent's seasoned Windows Server consultants, averaging over 10 years of background integrating Microsoft-powered technology, helps insure your success in supporting and troubleshooting your Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 experts can also help you to assess the benefits of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering creating a hybrid architecture that combines local resources with cloud-based services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.
Can Progent help our business relocate our IT infrastructure?
Progent offers Microsoft and Cisco-premier network experts who can help you plan and manage a seamless IT infrastructure relocation to a new site, including data center selection and deployment, project management, defining a comprehensive security strategy that covers physical security, ISP selection and synchronization, and efficient system upgrades. Progent can in addition assist your company to identify a remote data center to support your key applications, plan your environment, and deliver ongoing colocation site IT services.
Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit migration specialists can help your organization to enhance your servers and workstations affordably from 32 bits to 64 bits. Progent can assist your company to calculate the costs and benefits of moving to 64-bit processing, plan an economical upgrade strategy that minimizes operational disruptions, and provide timely remote support to aid your company to install 64-bit operating systems and applications on your current hardware. Progent's Microsoft-expert computing consultants can assist you to install the 64-bit versions of Microsoft platforms such as Microsoft Windows Server 2008, Exchange Server, Windows 7, and Office Excel.
How Can Progent help our company support or upgrade Exchange 2013?
Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of Microsoft Exchange 2010 and introduces important new features as well as a redesigned architecture. These enhancements favorably impact key facets of IT including ease of administration, availability, compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can deliver remote or on-premises expertise to assist your organization to manage, optimize and debug your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more up to date version of Exchange Server in a local, cloud-hosted, or hybrid deployment model.
What is Progent's response time for providing online technical support?
Progent's Technical Response Center (TRC) is dedicated to providing the highest level of online computer support offered anywhere for both urgent and standard problems. For emergency problems that affect many workers, crucial people, or a line-of-business application, the TRC can engage within an hour. For standard issues, the TRC will within two hours. Regardless of criticality, your trouble ticket will be created promptly and accurately, You will receive an acknowledgement from the ticketing system, and the TRC will check with you on each resolved problem to make sure you are comfortable with the outcome and willing to close out the trouble ticket. Find out more about Progent's TRC Customer Commitment.
Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
Progent's seasoned VoIP specialists can provide Cisco UC560 consulting support to assist you to manage your legacy UC500 VoIP system or plan and carry out a smooth upgrade to a modern VoIP system.
Does Progent offer support for NetApp SAN storage solutions?
Progent can provide enterprise clients online or onsite NetApp SAN consulting support for NetApp's complete portfolio of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to take care of issues with NetApp SAN storage deployments efficiently following best practices.
How can Progent help us configure and manage Wi-Fi networks based on Ubiquiti UniFi Wi-Fi access points?
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. UniFi appliances installed across multiple venues with any number of access points can be remotely configured and administered with free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent offers the skills of seasoned wireless professionals who can assist your organization to assess the benefits of Ubiquitiís UniFi technology for your business and assist you to design, deploy, manage, and troubleshoot your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.
Can Progent provide certified expertise for information assurance and SIEM solutions?
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of computer security professionals. GIAC certifications are recognized by businesses and government organizations around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for any of the security disciplines covered within the GIAC accreditation such as auditing network security mechanisms, event management and response, intrusion detection, web-based services security and SIEM solutions for compliance with regulatory requirements for promptly reporting incidents.
Does Progent offer consulting services for Microsoft Office 365 Excel?
Progent's Microsoft-certified Office 365 Excel development experts can provide affordable online programming services for programs that use Office Excel or Office 365 Excel as a front-end or back-end platform for specialized business applications. Progent can help you to design, code, pilot, install, and manage new applications; support and enhance current software; and upgrade applications based on earlier versions of Office Excel to current ones. Progent offers expertise with VBA and Office Access program development and can help your company to connect Excel-powered applications to SQL Server or other external databases that can accommodate real-time data. Progent's consultants can also help your organization to implement environments that integrate Office Excel with other Microsoft products including Office Word, PowerPoint, Project Server, and SharePoint Server. Progent can also help your company to upgrade to more current Excel releases, including the latest 64-bit release, and offers cost-effective online webinar training classes in Office Excel that can be tailored for individuals or groups.
We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can supply organizations with an IT management professional who can function as a temporary or part-time CIO. This experienced technology officer can offer long-term direction to help your company to integrate sensible technology to improve business processes so they align more closely with your business objectives. Your company can create and implement a well thought out information technology plan without absorbing the cost of a full-time senior IT executive. Vital tasks Progent's temporary Chief Information Officer can carry out include growth strategies, rationalizing IT budgets, developing models for ROI, optimizing workflows, reviewing contracts with vendors, establishing security and compliance standards, monitoring service level agreements, streamlining network administration, patch tracking, IT asset documentation control, and disaster recovery/business continuity planning.
More Questions and Answers
If your small business is in the Tri-Valley
and you require computer assistance, information technology outsourcing, or top-level expertise from a Progent engineer,
call 925-621-2400 or visit Contact Progent.