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Can Progent help us integrate Office 365 applications and cloud hosting services?
Office 365 is Microsoft's growing family of productivity apps and cloud-hosted services offered on a subscription basis. Office 365 apps and cloud services are available in an array of subscription plans targeted at markets from students and households to enterprises. Progent offers quick and affordable online access to specialists with expertise in Microsoft, macOS, iOS, and Google Android technology. Progent can help your business to evaluate the many subscription options offered with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent's Office 365 integration consultants support cross-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to create and maintain hybrid ecosystems that transparently integrate local and cloud products and services.
How can Progent help improve the fault tolerance of my network?
Progent's consulting services for zero-downtime networking offer access to Microsoft and Cisco-certified consulting experts who can show you how to create a fault-tolerant network that includes essential technologies and procedures for mission critical environments. Progentís consulting professionals can help your company to configure a network infrastructure with features that include failover Internet access, network load balancing, fault tolerant data centers, cloud backup, fault tolerant interoffice connections, and fault tolerant multi-site networks. Progent can also provide disaster recovery preparedness consultants to help you design, validate, and document a recovery procedure based on leading practices.
Can Progent help us upgrade our legacy version of Dynamics GP to the current release?
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided system integration, customization, education, and troubleshooting since the platform's debut. Progent offers in-depth support for updating legacy Dynamics GP/Great Plains deployments. Progent can assist you to design, validate, and carry out a cost-effective upgrade from a an outdated release of GP to the current edition of Dynamics GP, Learn} about Progent's Dynamics GP migration and integration consulting.
What VMware virtualization products are supported by Progent?
Progent offers the assistance of a certified VMware VCDX expert to help your organization plan, deploy, administer and troubleshoot VMware vSphere-based virtualization solution for local datacenters, cloud environments, or hybrid systems. Progent's VMware vSphere and vCloud consultants can provide advanced expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent has extensive experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for managing private and hybrid cloud environments that provide maximum uptime, fault tolerance, and application mobility.
Can Progent help implement virtual desktops with Windows Server 2016?
Microsoft's desktop virtualization technologies reduce the effort needed for network administrators to install software programs so they are consistent across a corporate user base, provide the power to manage access to business information, and allow fast deployment of new or upgraded desktops. With Microsoft Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's new VDI infrastructure that powers RDS streamlines client access, enhances responsiveness, tightens security, centralizes administration, and provides a nearly transparent user experience. Progent's Windows Server 2016 consultants can help you to assess the strategic benefits of Microsoft's virtual desktop solutions, set up test and production environments, improve your network infrastructure to support virtualized desktops effectively, evaluate and resolve security problems, and educate your IT managers to follow industry best practices to achieve maximum payback from client virtualization.
Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, functions as the center of Cisco's collaboration portfolio. Cisco Unified CM and Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating with apps such as Unified CM IM and Presence Service, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's CCIE-certified CUCM and CallManager experts can assist with any aspect of CUCM setup and debugging in areas such as integrating Voice over IP phones and video phones, designing dial plans, setting up SIP PSTN trunks and CUBE session border controllers, installing ISR G2 routers with CUBE networking support, creating Cisco UCS server clustering solutions for high availability, and integration with Exchange Server and Skype for Business.
Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can help you design, justify and execute a project to move to Windows Server 2012 R2 or later from a Microsoft Windows Server 2003 or Windows 2000 Server environment. Progent's Microsoft-certified consultants can also deliver affordable online consulting and engineering help so your company can maintain Windows Server 2012 installations. Progent can assist you to assess the strategic value of migrating from earlier versions of Windows Server and can adhere to best practices to ensure an efficient transition to Windows Server 2012 R2 or later. In case you are planning on building a hybrid architecture that integrates on-premises systems with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration
How Can Progent help with Microsoft SharePoint?
Progent has been providing SharePoint support since the first SharePoint product was released over a decade ago, and Progent has the scope of technical knowledge to assist organizations of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 apps that bring significant business value to your information network. Progent's Microsoft-certified consultants can assist you to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration solution; decide if an in-house, Cloud-based or hybrid deployment is most sensible for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide full project management services or can help in individual tasks related to your SharePoint 2013 migration.
What services are offered by Progent for migrating to Exchange 2016?
Progent's Microsoft Exchange 2016 consultants can assist your business in all facets of your migration to Microsoft Exchange 2016 including designing high availability infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.
What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support specialist and IT consultant has access to the technical and educational tools required to offer the best computer help available. Progent offers world-class expertise in the design, deployment and maintenance of Microsoft-based information technology. Progent's Microsoft-certified experts offer Active Directory expertise, MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration, Microsoft Exchange 2010 Server management, Exchange 2003 troubleshooting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment, Microsoft Windows Server 2008 consulting and support, plus Windows 10 planning assistance, Microsoft Windows 8.1 support, Windows 7 maintenance, Microsoft Office and Office 365 application development and training, and Dynamics GP (Great Plains) development.
How can Progent help my Linux developers?
If you are creating Linux or UNIX based applications on a network that includes Windows-based servers, workstations and software, Progent offers network outsourcing and consulting services that keep your network fully operational while reliving you to focus on your area of high-value expertise. By using automated server monitoring and providing online and optional on-site help as needed, Progent provides Linux and UNIX developer support that offers an inexpensive way to manage an IT network that features high uptime, security and high performance.
Does Progent offer a secure data backup service for small businesses?
ProSight Data Protection Services cloud backup and disaster recovery provide small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup activities and enables rapid restoration of critical files, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images/, plus Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight DPS to be compliant with regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical information. Read about the entire ProSight series of value-priced network management outsourcing services for small organizations
What is Progent's response time for providing online technical support?
Progent's Technical Response Center is committed to providing the highest level of remote computer support possible for both emergency as well as non-critical problems. For emergency problems that affect many users, crucial individuals, or a mission-critical application, the Technical Response Center can respond within an hour. For standard issues, the TRC will in less than two hours. Regardless of criticality, your ticket will be generated promptly and accurately, You will receive a confirmation from the trouble ticket system, and the TRC will contact you regarding each resolved issue to make sure you are comfortable with the resolution and ready to close the ticket. Learn more details concerning Progent's Technical Response Center Customer Commitment.
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If your small business is in the Tri-Valley
and you require technical assistance, information technology outsourcing, or high-level expertise from a Progent professional,
call 925-621-2400 or visit Contact Progent.