Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

Can Progent help us integrate Office 365 applications and cloud hosting services?
Office 365 is Microsoft's growing family of productivity apps and cloud-hosted services offered on a subscription basis. Office 365 apps and cloud services are available in an array of subscription plans targeted at markets from students and households to enterprises. Progent offers quick and affordable online access to specialists with expertise in Microsoft, macOS, iOS, and Google Android technology. Progent can help your business to evaluate the many subscription options offered with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent's Office 365 integration consultants support cross-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to create and maintain hybrid ecosystems that transparently integrate local and cloud products and services.

How can Progent help improve the fault tolerance of my network?
Progent's consulting services for zero-downtime networking offer access to Microsoft and Cisco-certified consulting experts who can show you how to create a fault-tolerant network that includes essential technologies and procedures for mission critical environments. Progentís consulting professionals can help your company to configure a network infrastructure with features that include failover Internet access, network load balancing, fault tolerant data centers, cloud backup, fault tolerant interoffice connections, and fault tolerant multi-site networks. Progent can also provide disaster recovery preparedness consultants to help you design, validate, and document a recovery procedure based on leading practices.

Can Progent help us upgrade our legacy version of Dynamics GP to the current release?
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided system integration, customization, education, and troubleshooting since the platform's debut. Progent offers in-depth support for updating legacy Dynamics GP/Great Plains deployments. Progent can assist you to design, validate, and carry out a cost-effective upgrade from a an outdated release of GP to the current edition of Dynamics GP, Learn} about Progent's Dynamics GP migration and integration consulting.

What VMware virtualization products are supported by Progent?
Progent offers the assistance of a certified VMware VCDX expert to help your organization plan, deploy, administer and troubleshoot VMware vSphere-based virtualization solution for local datacenters, cloud environments, or hybrid systems. Progent's VMware vSphere and vCloud consultants can provide advanced expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent has extensive experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for managing private and hybrid cloud environments that provide maximum uptime, fault tolerance, and application mobility.

Can Progent help implement virtual desktops with Windows Server 2016?
Microsoft's desktop virtualization technologies reduce the effort needed for network administrators to install software programs so they are consistent across a corporate user base, provide the power to manage access to business information, and allow fast deployment of new or upgraded desktops. With Microsoft Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's new VDI infrastructure that powers RDS streamlines client access, enhances responsiveness, tightens security, centralizes administration, and provides a nearly transparent user experience. Progent's Windows Server 2016 consultants can help you to assess the strategic benefits of Microsoft's virtual desktop solutions, set up test and production environments, improve your network infrastructure to support virtualized desktops effectively, evaluate and resolve security problems, and educate your IT managers to follow industry best practices to achieve maximum payback from client virtualization.

Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, functions as the center of Cisco's collaboration portfolio. Cisco Unified CM and Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating with apps such as Unified CM IM and Presence Service, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's CCIE-certified CUCM and CallManager experts can assist with any aspect of CUCM setup and debugging in areas such as integrating Voice over IP phones and video phones, designing dial plans, setting up SIP PSTN trunks and CUBE session border controllers, installing ISR G2 routers with CUBE networking support, creating Cisco UCS server clustering solutions for high availability, and integration with Exchange Server and Skype for Business.

Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can help you design, justify and execute a project to move to Windows Server 2012 R2 or later from a Microsoft Windows Server 2003 or Windows 2000 Server environment. Progent's Microsoft-certified consultants can also deliver affordable online consulting and engineering help so your company can maintain Windows Server 2012 installations. Progent can assist you to assess the strategic value of migrating from earlier versions of Windows Server and can adhere to best practices to ensure an efficient transition to Windows Server 2012 R2 or later. In case you are planning on building a hybrid architecture that integrates on-premises systems with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration

How Can Progent help with Microsoft SharePoint?
Progent has been providing SharePoint support since the first SharePoint product was released over a decade ago, and Progent has the scope of technical knowledge to assist organizations of any size to design and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 apps that bring significant business value to your information network. Progent's Microsoft-certified consultants can assist you to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration solution; decide if an in-house, Cloud-based or hybrid deployment is most sensible for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide full project management services or can help in individual tasks related to your SharePoint 2013 migration.

What services are offered by Progent for migrating to Exchange 2016?
Progent's Microsoft Exchange 2016 consultants can assist your business in all facets of your migration to Microsoft Exchange 2016 including designing high availability infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.

What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support specialist and IT consultant has access to the technical and educational tools required to offer the best computer help available. Progent offers world-class expertise in the design, deployment and maintenance of Microsoft-based information technology. Progent's Microsoft-certified experts offer Active Directory expertise, MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration, Microsoft Exchange 2010 Server management, Exchange 2003 troubleshooting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment, Microsoft Windows Server 2008 consulting and support, plus Windows 10 planning assistance, Microsoft Windows 8.1 support, Windows 7 maintenance, Microsoft Office and Office 365 application development and training, and Dynamics GP (Great Plains) development.

How can Progent help my Linux developers?
If you are creating Linux or UNIX based applications on a network that includes Windows-based servers, workstations and software, Progent offers network outsourcing and consulting services that keep your network fully operational while reliving you to focus on your area of high-value expertise. By using automated server monitoring and providing online and optional on-site help as needed, Progent provides Linux and UNIX developer support that offers an inexpensive way to manage an IT network that features high uptime, security and high performance.

Does Progent offer a secure data backup service for small businesses?
ProSight Data Protection Services cloud backup and disaster recovery provide small and mid-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup activities and enables rapid restoration of critical files, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images/, plus Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight DPS to be compliant with regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical information. Read about the entire ProSight series of value-priced network management outsourcing services for small organizations

What is Progent's response time for providing online technical support?
Progent's Technical Response Center is committed to providing the highest level of remote computer support possible for both emergency as well as non-critical problems. For emergency problems that affect many users, crucial individuals, or a mission-critical application, the Technical Response Center can respond within an hour. For standard issues, the TRC will in less than two hours. Regardless of criticality, your ticket will be generated promptly and accurately, You will receive a confirmation from the trouble ticket system, and the TRC will contact you regarding each resolved issue to make sure you are comfortable with the resolution and ready to close the ticket. Learn more details concerning Progent's Technical Response Center Customer Commitment.

More Questions and Answers

If your small business is in the Tri-Valley area and you require technical assistance, information technology outsourcing, or high-level expertise from a Progent professional, call 925-621-2400 or visit Contact Progent.

An index of content::

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Consultant for IT asset documentation management

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By updating and managing your IT documentation, you can eliminate as much as half of time spent looking for vital information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it.

BlackBerry BES Server Computer Companies Network Solutions Westchester County New York
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Windows 7 Security Remote Technical Support

Progent's certified engineers can assist you to assess Windows 7 to verify application and driver compatibility and to determine its speed and stability operating in your environment. Progent's consultants can also help you to estimate the potential strategic value of moving to Windows 7. If Windows 7 makes sense for your business, Progent can help you to plan and execute a smooth upgrade to Windows 7 from a previous version of Windows.

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California Pleasanton Small Office IT Consulting Live Online Office Word Instruction
Microsoft Dynamics Outsourced Programming
web application development Consultancy

For assistance writing, improving, or repairing applications for Microsoft Windows, any version of Linux, or for the Web, Progentís team of programmers, relational database architects, and project managers can ensure you get the project done on schedule and within your budget. Progent's seasoned software programmers offer affordable and efficient remote help for jobs as simple as writing VBA scripts for Office Excel or as large as rolling out mission-critical database applications based on SQL Server or MySQL.

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CCDP Certified 3504 wireless controller Support and Help
wi-fi controller On-site Support

Progent can assist your business to configure Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth migration to Cisco's modern wireless controller technology. Progent can provide support for both physical and software-based wireless controllers and can help you to decide which type makes sense for your wireless environment. For Wave 2 Wi-Fi controllers, Progent offers Cisco 3504 Wi-Fi controller expertise, Cisco 5520 wireless controller expertise, and Cisco 8540 Wi-Fi controller support.

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wireless VoIP phones and Meraki APs On-site Support

Cisco's wireless IP phones are industrial-grade wireless devices designed for professionals who are mobile within office, hospitality, retail or other environments where management wants portable phones that provide more control, security and ruggedness than is possible with the Bring-Your-Own-Device style of mobile collaboration. Successful integration of Cisco's wireless VoIP phones typically requires that you configure and fine tune numerous key pieces of your wireless infrastructure such as wireless access points, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's Cisco-certified experts can provide online and onsite support to help you create and maintain a Cisco wireless VoIP phone solution by delivering integration services that can range from troubleshooting the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.

Colorado Springs, Colorado Tech Expert Cisco and Microsoft Certified Expert Colorado Springs, CO Network Support Service
Consultant for 64-bit Migration
64-bit Processing Engineers

Progentís Microsoft-premier consultants can assist your organization to update your application servers and/or desktops from 32 bits to 64 bits. Progent can assist your company to calculate the costs and advantages of upgrading to 64-bit computing, plan an efficient upgrade strategy that reduces business interruptions, and provide inexpensive, expert remote help to assist your company to install 64-bit software and application software on your current hardware.

Colorado Springs, El Paso County Microsoft SQL Server 2016 Networking Consultant SQL 2012 Services
Small Business Network Consulting Company for Cisco Architecture
Cisco Firewall Small Business Computer Consulting Group

Progent can provide fast remote support from Cisco-certified CCIE networking experts. Progent's CCIE experts can link to your network via advanced remote diagnostic tools to deliver quick and economical troubleshooting and repair of critical network infrastructure problems.

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Progent's Microsoft-certified failover clustering experts can assist businesses to evaluate the advantages of deploying Windows Server 2012 failover clustering to create an advanced high-availability/disaster recovery solution, assist you to design and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for failover clusters composed of physical servers or virtual ones, and help you to automate the management of failover clusters.

Computer Network Specialist for Microsoft and Apple Small Business Network Security Consulting Firm in Knoxville Farragut Oak Ridge
Customer Relationship Management Online Help
Microsoft Dynamics CRM Technical Consultant

Microsoft CRM helps mid-market companies nurture positive customer relationships. Built-in Sales and Customer Service components allow employees to share data to help promote sales success and deliver steady, effective customer service. Progent can set up the most sensible server and communications infrastructure, including mobile wireless access, to support MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM consultant who can help you combine Microsoft Dynamics CRM with your marketing or customer support databases.

Configuration Services for Ontario Worldwide Ontario, CA Computer Specialists
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Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid development of cutting-edge enterprise-class programs that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.

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Progent's network engineers can assist your company to streamline desktop PC change and update management by delivering support for administration solutions such as Microsoft System Center Configuration Manager 2007, SMS 2003, and WSUS.

Cupertino Remote Support Services in California Network Services
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High Availability Data Center Onsite Technical Support
Remote Troubleshooting for Fault Tolerant Data Centers

Progent's Data Center consultants can show you how to identify high availability data centers that meet the specific requirements of your business. Fault tolerant off-site data centers are particularly appealing to small organizations because of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Attempting to create an on-site data center with even a minimum level of fault tolerance is too costly for most small companies. Progent can show you how to reap all the benefits of high availability data centers and fault tolerant colo sites by providing a complete range of engineering and maintenance services.

External Network Security Inventory Professionals Specialists for Security Scan
Firepower Management Center Technical Support Online Consulting for Firepower Services
Microsoft Live Communications Server Specialists
Support and Setup for Microsoft LCS Server 2007

MS Office Communications Server delivers IM and presence in an extensible, enterprise-grade package featuring advanced security, transparent integration with additional Microsoft software, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and improved operational efficiencies, increased worker productivity, and stronger intellectual property security with this easy-to-manage, highly available IM platform. Effective deployments of Office Communications Server call for careful planning and consideration before roll out. Progent's Microsoft-certified consultants can deliver the skill needed to realize all the benefits of Microsoft Office Communications Server across your entire corporation.

Firewall Protect Lubbock, TX Top CISSP Network Security Testing
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ISA 2000 Server Computer Consultant Computer Engineer for Internet Security and Acceleration Server
IT Consultant for Windows Server 2008 Hyper-VI Windows Server 2008 Active Directory Integration
Remote Support Services for Adaptive Security Device Manager
Network Consultants for ASA and PIX

Progentís Cisco-Certified technology experts provide experienced PIX Firewall support services encompassing architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Extending from small, plug-and-play desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a healthy level of security, speed and availability for business environments of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management solutions. Progentís network experts can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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Reports for Amazon Marketplace Web Service
Amazon MWS Developer Firms

Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their reach, reduce their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and speed up your return on investment.

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Progent can assist your business in all facets of your migration to Microsoft Exchange 2016 such as planning high availability (HA) architecture for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, databases and log files; configuring hardware load balancing for fault-tolerant client access services; designing, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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Progent's UNIX family support services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience offers you a convenient single consulting firm to show you how to create and manage a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.

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Progent can supply small businesses with an information management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you deploy appropriate technology to enhance business operations so they align more closely with your business goals. Your business can create and install a well thought out information technology plan without absorbing the cost of a full-time Chief Information Officer.

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Progent can provide one-on-one training customized for individuals who want to broaden their knowledge of the macOS and OS X platform, Apple Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online training for macOS and Mac OS X application software.

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Progent's ProSight family of managed services are intended to offer organizations who maintain minimal internal IT administration and support staffs with affordable help from enterprise-class management platforms and consulting expertise. Benefits of the ProSight line of managed IT services include predictable network management expenses, automation of common management processes, continual absorption of new information technology, graceful transition from legacy systems to current solutions, close alignment of information technology with strategic goals, guidance from veteran network experts, and freeing up management to concentrate on business instead of ever-changing information technology.

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Progent can assist you to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's latest wireless controller solutions.

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Progent offers remote and onsite expertise to help you with any phase of business intelligence (BI) reporting from debugging or enhancing applications to designing and deploying a comprehensive business intelligence environment. Progent's management reporting consultants can assist your company to support your existing reporting environment, assist you to migrate reports and databases from a discontinued reporting product to a current solution, and deliver as-needed remote training tailored to your specific needs. Progentís management reporting and analytics consultants offer expertise in the leading business analytics reporting and visualization platforms such as the SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Builder.

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Progent's consultants can provide macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one education. Progent can assist businesses to migrate to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone support and iPad management, or migrating to Apple's iCloud services. For computer environments built exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of planning, integrating and maintaining a network infrastructure that is available, secure, efficient and able to achieve your organization's business goals.

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Progentís National Support Center provides national remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier service engineers offer telephone support and online direct network connection to isolate and resolve network problems quickly and affordably. The breadth of IT expertise available from Progent's staff of country-wide support engineers allows Progent to escalate even the toughest network issues to qualified specialists as required.

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Pittsburgh International Airport PIT BlackBerry Smartphone Information Technology Consulting Company BlackBerry Desktop Manager Online Technical Support Allegheny County Pennsylvania
School District Engineers
City Government Specialist

Progent has extensive experience delivering a full-spectrum of remote IT support and urgent repair services to local governments and schools throughout the United States. Progent is one of the pioneers in delivering expert online IT support and has provided IT solutions to clients in every state. Online support saves travel expenses and solves issues more quickly than on-premises support.

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Microsoft SQL Server 2008 offers powerful, standardized tools to computer experts and information workers, lessening the difficulty of designing, integrating, managing, and accessing company data and database applications in environments ranging from mobile devices to enterprise information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require a network consulting firm with real-world experience and broad knowledge in planning and building information-based, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.

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Double-Take Software Backup Online Support
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DoubleTake/Carbonite Software offers a selection of products designed to provide small and midsize businesses a variety of affordable solutions for backing up and restoring vital workloads such as Exchange, SQL, RIM Blackberry, and Microsoft SharePoint. Progentís disaster recovery planning experts have extensive backgrounds integrating DoubleTake/Carbonite products into small business IT systems to achieve a high level of availability and disaster recovery capability at an affordable price.

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Progent is a pioneer in affordably providing enterprise-class network help to small companies. Progent's achievement in handling the network support requirements of the chronically underserviced small company sector is the combined result of key technical and process breakthroughs that have removed much of the conventional expenses out of administering network support, added unmatched professional skill into the IT service system, and dramatically streamlined the solution process.

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Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft certified network consulting professionals. With Progent's economically priced IT support programs, mid-size businesses can select a basic co-sourcing service program based on System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager to offer small business networks enterprise-class availability, protection and performance.

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System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network management products and is intended to provide a unified mechanism for deploying and managing virtualized datacenters across hybrid networks that can incorporate private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of any size with any aspect of building, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, help you upgrade smoothly from legacy versions of Virtual Machine Manager, develop workflows for creating and deploying virtual machines and hosts, design high-availability scale-out clusters, integrate your private cloud infrastructure with public cloud services, set up virtual switches, develop and refine PowerShell scripts, and help you assess the strategic business benefits of new capabilities such as Storage Replica and Shielded VMs. Progent's hypervisor professionals offer world-class Hyper-V consulting and VMware ESXi support.

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Progent provides clients access to engineers who have been awarded some of the IT industry's most prestigious credentials. Progent thinks that customers deserve to be sure that their computer service consultants have accredited training plus broad practical backgrounds so that Progent's clients can engage Progent's support with trust. In many cases, vendor credentials like the CCIE brings priority for significantly superior vendor assistance than is available to non-certified service providers, allowing Progent to deliver customers a better class of IT support. In other cases, major certifications such as CISA or ISSAP for IT security can help corporate clients to show compliance with regulatory demands by using the services of recognized industry experts.

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Application Publishing with Internet Security and Acceleration Server 2006 provides more protection of intranet resources while supporting increased efficiency by making these applications available to authorized remote users. Internet Security and Acceleration Server 2006 can protect business applications, services, and data across all network components with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server experts can show you how to plan, install, configure, and maintain Internet Security and Acceleration Server 2006 on your network so your company achieves a smart and economical balance of security, productivity, and performance.

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Progent's ProSight Email Guard uses the technology of leading data security vendors to provide centralized management and world-class protection for your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, DLP, and encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter.

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Progent's application experts can provide advanced support, software development, integration help, and webinar classes for popular business applications that address key areas including ERP and MRP, financials, management reporting, web commerce application design, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of experience providing advanced consulting support online, Progent can help small businesses throughout the U.S. to save the time and expense associated with travel and on-premises visits without compromising the high quality of consulting support.

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If your company is developing UNIX or Linux applications on a network that has Microsoft Windows-based processors, PCs, and office applications, Progent can provide comprehensive IT outsourcing that allows you to concentrate on your field of high-value expertise without the constant hassle of maintaining your business network. By using automated server monitoring and by providing online and in-person assistance as your business needs it, Progent offers an economical way for supporting an IT network that provides excellent dependability, protection, and performance. Progent's developer support services include full-service it outsourcing, virtual server infrastructure, remote and on-site service and troubleshooting, 24x7 monitoring services, and Help Desk outsourcing.

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Progent's expert application designers and software developers can help your company to create customizations to Microsoft Dynamics GP that address the special requirement of your organization without losing the benefits of Windows integration and connectivity. Progent can also offer help with a selection of software development tools that can be used to build user-interface and data integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

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