Onsite Service Available in Rancho Cordova, Folsom, El Dorado Hills, Fair Oaks, Carmichael

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

Onsite IT Consulting
Progent locations in Sacramento Central Valley

City Address Phone Link
Modesto 931 10th Street
Modesto, CA 95354
United States
(209) 653-5404 Modesto Network Support Services
Rancho Cordova 1750 Prairie City Road
Folsom, CA 95630
United States
(571) 302-7958 Rancho Cordova Network Support Services
Roseville 2999 Douglas Blvd.
Roseville, CA 95661
United States
(916) 910-1200 Roseville Network Support Services
Sacramento 1100 North Market
Sacramento, CA 95834
United States
(916) 273-1400 Sacramento Network Support Services
Stockton 4719 Quail Lakes Dr
Stockton, CA 95207
United States
(209) 677-1007 Stockton Network Support Services
Vacaville 3336 N Texas St, Suite 248
Fairfield, CA 94533
United States
(707) 470-1313 Vacaville Network Support Services






More Questions and Answers

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can expand their reach, lower their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and speed up your return on investment.

How Can Progent help us with SQL Server 2014?
Microsoft SQL Server 2014 includes significant enhancements in critical areas including performance, uptime, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates seamlessly with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can help you maintain your SQL Server 2014 environment or provide Microsoft SQL Server 2016 upgrade support or Microsoft SQL Server 2019 migration assistance to help you move to a more modern version of Microsoft SQL Server.

How can Progent help businesses create wireless solutions?
Progent's wireless solutions consultants have wide-ranging expertise in the integration and maintenance of wireless information technology and can assist you to design, configure, administer and repair wireless solutions that are secure, robust, scalable, easy to administer and operate, able to support your vital workloads, and seamlessly integrated into hybrid cloud environments. Online and onsite expertise available from Progent span a selection of wireless technologies such as smartphone management, Wi-Fi network design and installation, Wi-Fi site surveys, Cisco wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.

Does Progent support all major data backup/recovery products and services?
Progent's backup experts offer consulting support for a broad array of products and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus notebooks and handhelds. Progent supports all major data protection products by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite solutions. Progent also offers support for Acronis Backup and Recovery, Mozy, Retrospect, Apple Time Machine, Backup Exec, BackupAssist Software, CrashPlan PRO, and Oracle Solaris FLARs. For large organizations, Progent offers VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services are available to small and medium-sized businesses as a low cost and fully managed service for reliable backup/disaster recovery (BDR).

Does Progent support Microsoft and Cisco technology exclusively?
Progent's emphasis is Microsoft software and Cisco networking products, but Progent has broad experience in the design, installation, and integration of heterogeneous networks that combine technology from a variety of popular vendors. Services available from Progent include Apple macOS and OS X and iPad help, Linux integration, Sun coexistence with Windows, iPhone integration, Android phone integration and management, RIM BlackBerry integration, Citrix consulting, plus consulting for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

Does Progent offer consulting support for Altaro VM Backup software?
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite consulting services to help you to plan, deploy, manage and troubleshoot a modern backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology. To find out more, visit Altaro VM Backup consulting services.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix XenServer virtualization engineers can help your company to understand the strategic benefits of XenServer as well as additional Citrix products, and can assist you to design, validate, execute, troubleshoot, and maintain a XenServer installation. Progent can also analyze your current Citrix technology environment and show you how to optimize consolidation, responsiveness, protection, availability, and recoverability.

Does Progent offer 24x7 network monitoring for small businesses?
Even if your IT budget is minimal, Progent provides cost- effective support packages that will give your network system the stability, compliance, and functionality your organization requires. Progent's optional 24x7 Network Monitoring and Reporting Services, leveraging the talent of experienced Microsoft and Cisco certified IT consultants, the most advanced network management software, and comprehensive service programs, can keep your line-of-business network applications and servers up and running.

Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud integration, works with popular smart phones and tablets, permits one-time login with Microsoft Azure AD, and tightens security and compliance. Progent's certified Microsoft Dynamics GP 2015 R2 consultants and developers have the broad knowledge and experience to resolve the critical IT and business challenges associated with managing Dynamics GP 2015 R2 and can assist your organization to plan and execute a smooth upgrade to the latest version of Dynamics GP that will optimize the business value of your investment in this mission-critical platform.

Can Progent help set up pilot systems to help our company test new technology?
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento is available for piloting mission-critical applications, developing cost-effective migration methodologies, evaluating and optimizing performance, designing or validating business continuity solutions, resolving compatibility issues, and building training environments for new products and technologies. For Progent clients who lack adequate in-house resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital outlay and technical risk while keeping vital IT projects on schedule.

What VMware virtualization products are supported by Progent?
Progent offers the support of a certified VMware VCDX consultant to help your organization design, configure, manage and troubleshoot VMware vSphere-powered virtualization solution for local networks, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere and NSX consultants offer advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for administering private and public cloud and hybrid cloud solutions that deliver maximum availability, data security, and application mobility.

How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include one-on-one training created for customers who desire to expand their knowledge of critical office productivity software and network technology. Learn more about Progent's Microsoft Office Word and Microsoft 365 Word custom training, MS Office Excel and Microsoft 365 Excel training and programming help, Microsoft Project training, and seminars on macOS and OS X applications. In addition, Progent offers interactive remote webinar training seminars. Virtual interactive webinars provide a flexible and affordable way for teaching your IT team to operate a wide range of key software products.

Progent also provides detailed documentation for all delivered services. These in-depth service reports provide your in-house IT staff a convenient and useful chronicle of important technical issues concerning your network and can shed light on how to prepare for and resolve problems to come.

Can Progent help us integrate our on-premises Active Directory environment with Azure AD?
Progent can assist your organization to design and implement an efficient move from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD DS and AD Connect to unify identity management for both onsite and cloud apps and services. Progent's experts can also help your organization to maintain and troubleshoot legacy implementations of Active Directory such as Windows 2008 AD and AD DS. For more information, visit Active Directory and Azure AD planning and deployment expertise.

How can Progent help us protect ourselves against Ransomware?
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent information assurance expert. The fact-finding interview is intended to evaluate your organization's ability either to block or recover quickly from a ransomware attack. Progent will consult with you directly to collect information about your current AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to deploy a cost-effective AV and backup environment that meets your business needs. For details, refer to Progent's ProSight Ransomware Preparedness Report.



More Questions and Answers

If your small business is in Rancho Cordova and you need computer support, information technology outsourcing, or advanced expertise from a certified Progent professional, call 209-929-1133 or visit Contact Progent.



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    Microsoft Office Communications Server provides IM and Real Presence in an extensible, enterprise-grade solution featuring advanced protection, seamless integration with other Microsoft software, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers lower costs and elevated operational efficiencies, increased individual productivity, and stronger intellectual property protection. Microsoft Office Communications Server has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications consultants offer remote and onsite support and mediation services for your Office Communications Server deployment and can assist you to evaluate the advantages of migrating to Skype for Business. Progent can also help you to design and implement a smooth upgrade that will add business value to your IT system

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    Progent provides Windows 2003 Cluster Server support to help your organization implement fault-tolerant clustered servers designed to deliver 24x7 uptime. Clustered Windows servers for high-availability networks include Microsoft Windows Cluster Server, SQL Cluster, and Exchange Cluster Server. By assisting you t design high availability server clustering solutions based on Windows Server 2003 Cluster, Progent's Premier Windows professionals make sure that your fault-tolerant clustered servers are set up to optimize the competitive value of your computer system.

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    Cisco Nexus series switches are engineered to provide the speed, expandability, resilience, cloud readiness, capacity, security and ease of management required to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and onsite consulting and troubleshooting expertise to help you to create an optimal network topology, build pilot environments to validate your switching solution, install and configure Nexus switches, create and implement appropriate policies, run security vulnerability tests, set up proactive monitoring and alert systems, fully utilize network resources through virtualization, troubleshoot switching and routing problems, optimize performance, plan for expected growth, and take advantage of the powerful zero-downtime capabilities incorporated into Cisco's Nexus switches. Progent's consultants can also assist your business to upgrade efficiently from outdated Nexus models or Catalyst switches to up-to-date Nexus switches.

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