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How can Progent help us take full advantage of Microsoft Project Server?
Progent's certified Microsoft Project Server experts can provide advanced remote and on-premises support services for Project Server as well as for all Microsoft platforms that work closely with Microsoft Project Server. Consulting services provided by Progent include Project Professional and Project Web App integration, SharePoint Server 2013 design and configuration, Microsoft SQL Server 2016 integration, SQL Server 2014 integration, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 Server consulting, Office Excel and Microsoft Office 365 Excel development, plus PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE network consultants to help your company to enhance your environment to accommodate local, branch, home-based, and mobile users so they can use Microsoft Project Server 2010 to collaborate securely and efficiently. Progent's network security experts can assist you to define and police security policies that protect sensitive business information without interfering with productive information exchange.
How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, lower their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.
Does Progent offer support for video conferencing and immersive telepresence?
Progent offers the services of an accredited video conferencing and telepresence consultant with expertise integrating technology from the major telepresence vendors including Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist your company to plan, configure, expand, or maintain a telepresence environment that preserves your current investment and optimizes the business value of your information network. Progent can also provide the services of network infrastructure engineers who can assist businesses of all sizes to build and maintain a communications network that provides the speed, dependability, security, and scalability you need to accommodate your video conferencing/telepresence environment.
What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise IT support services include:
What are the advantages of Progent's model for remote support?
- Planning, testing, deploying and managing Microsoft-based IT solutions by providing services such as complicated Active Directory installations, MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 consulting, Microsoft System Center 2016 Configuration Manager cloud integration, System Center Configuration Manager setup, and MS SQL Server integration
- Configuring and supporting network and server monitoring software such as Microsoft Operations Manager
- For companies looking for assistance with Windows Server 2016 hybrid cloud solutions, migrating to Windows Server 2012 R2 or upgrading to Microsoft Exchange Server 2016, Progent can assist with planning and can also provide temporary personnel to help with deployment at sites throughout and major cities across the U.S.
- Online access to Cisco-premier CCIE network diagnostics engineers to repair challenging network problems affecting the availability or performance of complex networks
- Senior enterprise project managers to assist customers to adhere to leading practices to ensure that strategic projects are completed on time and within budget
- Continuity planning experts to prepare for a catastrophic event by dealing with not only IT recovery but also business logistics including emergency notification solutions, temporary office space, alternative transportation, and mandated reporting
- Expertise in helping enterprises establish a far reaching security strategy that includes state-of-the-art technology from Microsoft and Cisco and conforms to industry best practices
- Security inventory packages to provide an impartial and thorough security audit from a group of premier security consultants
Most network problems can be resolved immediately by Progent's team of remote support engineers. This eliminates lost network availability that can be caused by waiting for a local consultant to show up at your office. In addition, many freelance consultants and IT service groups require minimum service billing that may turn a 10-minute visit into a two-hour expense. Progentís model of billing per minute and billing only for service that is performed allows Progentís remote support engineers to solve hundreds of minor problems daily at the lowest possible cost. Further, the security of having ready access to Progent's expert group of IT professionals opens the gates to a new realm of sophisticated network solutions that typical small organizations would otherwise rule out for fear of having inadequate support resources.
Does Progent offer desktop support services?
Progent offers a broad array of cost-effective consulting and support services to help you company to install, configure, repair, and administer workstations and laptops based on Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop PC consulting services include Windows 10 migration assistance, Microsoft Windows 8.1 consulting expertise, Windows 7 maintenance, MS Office and Office 365 integration, and 64-bit processing upgrades.
What are the benefits of Progent's documentation of support services?
Progent produces full and meaningful documentation of all support activity to make sure clients do not feel like a hostage to their IT service company. Progent sends e-mail documentation of services shortly after completion of each support interaction, and also provides a hard copy along with monthly invoices. Comprehensive IT support documentation makes it less disruptive for clients to transfer to a new service provider or take on more support duties internally. Complete support reporting also provides management the information required to determine the value of support services and produce better informed network budgets.
Can Progent help us set up network infrastructure for at-home workers?
Progent can assist small and medium-size companies to design, deploy and debug the network infrastructure needed to support telecommuters. Aspects of network infrastructure for which Progent's experts offer support include secure and convenient VPN connectivity, VDI desktop platforms, router setup, wireless LAN design and deployment, and robust Internet connectivity. To find out about Progent's network infrastructure consulting services for remote workers, visit infrastructure consulting services for teleworkers.
Can Progent help us design data protection backup/restore solutions for our at-home workers?
Progent can help small and mid-size companies to design, implement, verify and maintain backup solutions for work-from-home employees. To learn about Progent's backup consulting services for telecommuters, see data protection solutions for at-home workers.
How can Progent help us protect our network from ransomware and other modern threats?
The ProSight Active Security Monitoring (ASM) endpoint protection solution incorporates cutting edge behavior machine learning tools to defend endpoints and servers and VMs against new malware attacks like ransomware and file-less exploits, which easily evade traditional signature-matching AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a single platform to address the entire threat lifecycle including filtering, detection, containment, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Find out about Progent's complete ProSight portfolio of low-cost network monitoring and management services for small and mid-size organizations.
Does Progent offer project management services?
For enterprise project management support, Progent can provide the services of senior IT professionals with years of experience as technology project managers for program development, information systems implementation, and business process engineering working with organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level project managers offer world-class management skills to assist enterprise clients to adhere to best practices to make sure strategic projects are successfully completed on schedule and within budget.
More Questions and Answers
If your small business is in Rancho Cordova
and you require technical support, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified consultant,
call 209-929-1133 or visit Contact Progent.