Comprehensive Network Monitoring Package
To download a single-page printer-friendly spec sheet summarizing Progent's two Network Monitoring Service Packages for medium size organizations, click:Network Monitoring Packages.
Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services, Which is included with Windows Server and Windows desktop, is an advanced role for web hosting and web software programming. The latest releases provide improved security, dependability, scalability, and debugging while also incorporating significant improvements in automated management. Many familiar extensions to Internet Information Services have been built into newer releases including the Request Filter Module (previously called URL Scan), which can block potentially harmful HTTP requests from being run by web applications. Progent's IIS experts can help you to deploy IIS as well as the recent extensions to IIS Manager like the GUI interface for managing ASP.NET applications.
How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous environments that include Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide advanced online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and install a new implementation of Microsoft System Center 2016, extend or tune an existing one, upgrade smoothly from an earlier version of System Center, or debug your System Center environment.
What are the benefits of Progent's documentation of support services?
Progent provides complete and meaningful documentation of all support work to make sure clients do not feel ďcaptiveĒ to their IT service provider. Progent sends e-mail documentation of support activity shortly after finishing each support interaction, and also encloses a hard copy along with monthly invoices. Comprehensive network service reporting makes it easier for customers to transfer to a different support organization or take on more support duties in house. Good service documentation also provides management the information needed to determine the value of support services and develop better informed IT budgets.
Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a diverse range of security technologies from Microsoft and Cisco, Progent offers organizations expert consulting for products from other major Firewall and VPN vendors including Checkpoint Software, WatchGuard, Juniper-Netscreen, SonicWALL, and Symantec. Progent can show you how to design a comprehensive security strategy and choose the right products from multiple vendors to support your security goals while sticking within your budget restraints.
How does Progent support the Microsoft Solutions Framework (MSF) process model?
In conducting IT projects for major businesses, Progent uses a structured approach based on predetermined milestones in order to meet budgetary, scheduling, and technical targets while avoiding business disruption. Progent's methodology utilizes industry project management standards derived from the leading practices described in the
Microsoft Solutions Framework (MSF) and includes requirements definition, planning and architecture proposals, testing, required adjustments, and expert implementation. All phases are documented to provide a comprehensive description of IT services delivered and to help in ongoing system support.
Does Progent support Citrix desktop virtualization software?
Progent's Citrix virtual desktop experts can help you to design, install, manage, and troubleshoot a virtualized Windows application delivery solution by providing Citrix XenDesktop consulting and XenApp support services. Progent's Cisco-certified CCIE network engineers can help you enhance your infrastructure for delivering server and client-side applications, and Progent's datacenter management and support consultants can assist your organization to administer and maintain a remote datacenter that offers high uptime, enhanced security, and fast recovery. Progent can also assist you with other virtualization products from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V support.
Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Windows Hyper-V 2016 utilizes key technologies first developed for and refined on Azure, among the world's largest public clouds. This pedigree significantly improves the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up pilot environments to verify the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network architecture for a cloud-based or hybrid deployment, create and carry out a non-disruptive upgrade strategy, train your IT administration and technical support personnel, and provide as-needed consulting and debugging services to make sure that your Hyper-V 2016 solution gives you maximum business benefit.
Can Progent help us keep our Cisco IOS software up to date?
If you incorporates Cisco routers, you could be running an outdated release of Cisco IOS, the operating system used in virtually all Cisco router and current switches from Cisco. Cisco frequently provides updates to IOS to correct problems, shore up security weaknesses, or improve features. Unfortunately, upgrading IOS or other Cisco control software can be a challenge, depending on your Cisco equipment and your system infrastructure. For example, there may be limitations of internal RAM that might cause a new software release to execute incorrectly. Progent's Cisco CCIE consultants can provide a broad array of services related to updating Cisco IOS or any Cisco control software like IOS EX, CallManager or Unified Communications Manager (CUCM). Progent's consultants can run audits of your router software, recommend sensible upgrades, provision Cisco appliances, copy software images/, configure and verify your new software, optimize throughput, troubleshoot issues, and teach your IT staff how to utilize any important new capabilities.
Can Progent help us to configure and manage Cisco Wi-Fi controller hardware or software?
Progent's Cisco wireless controller consultants can assist you to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's latest Wi-Fi controller products. Progent can provide support for both physical and software-based Wi-Fi controllers and can help you to decide which type is appropriare for your Wi-Fi environment. For Wave 2 wireless controllers from Cisco, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller consulting.
How can Progent help us take full advantage of Microsoft Project Server?
Progent's Microsoft Project Server consultants offer comprehensive online and onsite support services for Project Server as well as for all Microsoft products that work closely with Project Server. Consulting services provided by Progent include Project Professional integration, SharePoint Server 2013 planning and configuration, SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 integration, Excel and Office 365 Excel application support, plus Office PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE engineers to help you to optimize your infrastructure to accommodate local, branch office, at-home, and mobile users so they can utilize Microsoft Project Server 2010 to collaborate safely and efficiently. Progent's certified network security experts can help you to define and police security workflows that safeguard important business data without interfering with efficient information sharing.
How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
Progent's Jabber consultants offer remote or onsite expertise to help businesses of any size to design, deploy, maintain, update or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide in-depth support for all the products, technologies and services that make up building a cohesive Jabber solution such as Cisco network appliances and management software, Microsoft Office applications, Windows and Mac computers, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration ecosystem.
Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco CCIE-certified SIP infrastructure experts and CUBE integration experts can help your business to plan, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent can provide cost-effective remote or on-premises expertise to assist you to migrate efficiently to an advanced communications network that offers fast ROI. Progent's certified Microsoft unified communications consultants can help you to establish connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.
More Questions and Answers
If your small business is in Rancho Cordova
and you are looking for computer assistance, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified professional,
call 209-929-1133 or visit Contact Progent.