|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
Microsoft Exchange Server 2016 provides important improvements compared to previous versions of Exchange with features including native capability for high-availability mailbox server clusters known as Database Availability Groups the ability to use commodity disk drives to cut the cost of big inboxes, a more powerful OWA web client that works with all popular browsers, sophisticated voice mail handling including voice-to-text conversion, and a wealth of tools for improving data protection and regulatory compliance. Microsoft estimates that if judiciously deployed, up-to-date releases of Exchange Server can cut email expenses by as much as 80%. Since Microsoft has terminated support for Exchange Server 2003, businesses have another reason to ask Progent's Exchange 2016 Server engineers about upgrading to the newest version of Exchange.
Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent has put together two ultra-affordable service packages designed to allow small businesses to get a professional security evaluation from a certified security consultant. With Progent's External Network Security Inventory Checkup, an engineer administers a comprehensive examination of your network from beyond your company firewall to determine potential weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer executes a system scan from a secure computer within your firewall to assess your exposure to internal assaults. The two security inventory services are set up and run from a protected remote location.
Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
Progent's seasoned IP Voice experts can provide Cisco UC540 consulting services to assist you to maintain your legacy UC500 VoIP gateway or design and carry out an efficient migration to a modern IP telephony and voicemail solution.
Does Progent offer network monitoring support?
Progent provides a selection of Network Support Bundles based on the advanced problem solving abilities of System Center Operations Manager, a next-generation network management software solution that monitors the availability, performance and protection of your IT system and detects anomalies before they can disrupt your network. To provide additional insight concerning the performance and robustness of your system infrastructure, Progent can help you deploy and manage leading network monitoring tools powered by the Linux operating system.
Does Progent offer an affordable security solution that can protect all my physical and virtual endpoints?
ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, intrusion alarms, device management, and web filtering through cutting-edge technologies packaged within one agent accessible from a single control. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP deployment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry data security standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.
Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud integration, supports the most popular handheld devices, allows one-time login with Azure AD, and strengthens security. Progent's experienced Dynamics GP 2015 R2 consultants offer the broad knowledge and hands-on experience to resolve the many technical and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out a smooth migration that will maximize the business value of your investment in this powerful platform.
Can Progent help our business relocate our IT infrastructure?
Progent can supply Microsoft and Cisco-premier network experts who can help you plan and manage a seamless IT infrastructure relocation to a new building or campus, including data center selection and deployment, project management, defining a comprehensive security strategy that includes physical site security, ISP selection and synchronization, and non-disruptive system upgrades. Progent can also assist your company to select a colo center to support your critical applications, plan your environment, and deliver continuing remote data center IT services.
Can Progent help set up secure and fault-tolerant email?
Progent offers small and mid-size businesses access to an engineer with experience in MS Exchange 2016 migration, Microsoft Exchange 2013 Database Availability Group (DAG) configuration, Exchange Server 2010 consulting, Windows Server 2016 Privileged Access Management and Cloud Witness solutions, Windows Server 2012 R2 virtual networking consulting services, Windows 2008 failover clustering support, and System Center Data Protection Manager deployment to help you create a high-availability messaging solution that accommodates local users, branch offices, telecommuters, and mobile workers. Progent's ProSight Email Guard is a spam and virus filtering service platform that stops both spam and email-based viruses and includes cloud-based disaster recovery via email spooling. Progent's CISSP and CISM-certified network security engineers can assist your enterprise to create infrastructure, policies, and processes that optimize messaging security.
Does Progent offer fast and affordable network health audits?
Prosight Network Audits offer a fast and low-cost way for small and medium-size organizations to get an unbiased assessment of the health of their IT system. Based on some of the top remote monitoring and management platforms available, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant ROI such as a more manageable and safer Active Directory implementation. Both options also provide the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include easier network management, improved compliance with data security requirements, higher utilization of network resources, quicker problem resolution, more reliable backup and recovery, and higher availability. To find out more about ProSight Network Health Checks and to view sample reports, go to ProSight Network Audits.
How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
System Center 2016 Operations Manager (SCOM 2016) is designed to promote consistent performance and maximum uptime for critical workloads by providing unified, mixed-platform tracking of IT resources installed throughout on-premises datacenters and cloud environments. Progent's SCOM consulting team offers world-class remote and onsite support to assist businesses of all sizes to plan, implement, optimize, enhance and repair Operations Manager 2016 solutions. Progent's SCOM 2016 consulting experts can assist you to migrate to SCOM 2016 from earlier versions or from different monitoring products, or integrate a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also show you how to extend your Operations Manager 2016 environment to include resources based in public clouds by providing Azure integration consulting and Amazon AWS hybrid cloud solutions.
Can Progent help us integrate and manage Android smartphones?
Progent's Android phone integration consultants have extensive experience providing remote and onsite assistance for businesses of any size who need to incorporate Android phones into their information networks so that mobile clients can be productive while on the go. Progent has the range of skills to solve technical issues that involve multiple vendors and that represent a combination of legacy and current technology. Progent provides affordable remote consulting to help you with any aspect of designing, configuring, managing and troubleshooting your BYOD environment. Progent can provide occasional support to assist you to resolve especially stubborn IT issues, or Progent can provide comprehensive project management services to help you finish strategic network initiatives on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers support for all major operating systems, apps, management tools and network infrastructure. Progent also offers specialized group or individual classes to show you how to manage and use Android phones securely and productively.
How can Progent help local governments and school districts with IT management?
Progent has a long background delivering a broad range of remote IT consulting and urgent repair services to local governments and schools throughout the U.S. Progent is among the pioneers in providing advanced remote network consulting and has delivered network support to organizations in all 50 states. Progent's remote information technology consulting for local governments saves travel expenses and resolves issues more quickly than onsite support.
Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís BI reporting consultants can provide remote and on premises expertise to assist your organization with any phase of BI reporting from troubleshooting or enhancing applications to planning and deploying an advanced BI solution. Progent's management reporting experts can help you to support your existing BI system, help you to migrate reports from a discontinued reporting product to a current solution, and provide custom online training tailored to your specific requirements. Progentís management reporting professionals can provide experience in all popular business analytics reporting and visualization platforms such as Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Designer.
More Questions and Answers
If your small business is in Rancho Cordova
and you are in need of computer assistance, information technology outsourcing, or top-level services from a Progent professional,
call 209-929-1133 or visit Contact Progent.