Onsite Service Available in Rancho Cordova, Folsom, El Dorado Hills, Fair Oaks, Carmichael

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

Onsite IT Consulting
Progent locations in Sacramento Central Valley

City Address Phone Link
Modesto 931 10th Street
Modesto, CA 95354
United States
(209) 653-5404 Modesto Network Support Services
Rancho Cordova 1750 Prairie City Road
Folsom, CA 95630
United States
(571) 302-7958 Rancho Cordova Network Support Services
Roseville 2999 Douglas Blvd.
Roseville, CA 95661
United States
(916) 910-1200 Roseville Network Support Services
Sacramento 1100 North Market
Sacramento, CA 95834
United States
(916) 273-1400 Sacramento Network Support Services
Stockton 4719 Quail Lakes Dr
Stockton, CA 95207
United States
(209) 677-1007 Stockton Network Support Services
Vacaville 3336 N Texas St, Suite 248
Fairfield, CA 94533
United States
(707) 470-1313 Vacaville Network Support Services






More Questions and Answers

Does Progent offer short-term IT staffing?
Progent's short-term staff augmentation services allow businesses to respond to the need for network support personnel without incurring the costs and hassle associated with vetting and recruiting reliable technical help and without adding to your permanent workforce. For information about Progent's short-term IT staffing services, go to Progent's temporary staff augmentation services.

Does Progent offer 24x7 network monitoring for small businesses?
Even if your IT budget is modest, Progent offers value-priced support options that will give your network the stability, security, and functionality your business requires. Progent's optional 24x7 Network Monitoring and Reporting service packages, combining the talent of seasoned Microsoft and Cisco authorized IT consultants, the latest network administration applications, and comprehensive service programs, will keep your critical network applications and servers operating smoothly.

Does Progent support the NodeZero penetration testing platform from Horizon3.ai?
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports continuous, simultaneous, programmable assessment of your internal and perimeter network to help you uncover, prioritize, remediate, and verify cybersecurity weaknesses before threat actors can exploit them. Progent offers the guidance of a NodeZero Certified Operator to assist you to design and perform thorough penetration tests of your perimeter and your internal IT infrastructure in order to accurately determine your current security posture. Progent can help you to set up and run NodeZero pentests tailored for your network environment, understand NodeZero reports, and fix problems based on their potential impact on your network. Progent's NodeZero experts can also help you to develop a unified cybersecurity strategy that simplifies management and provides optimum protection for on-premises, cloud-based, and perimeter IT resources. To learn more information about Progent's threat analysis services powered by on NodeZero's pentest products, visit consulting support for NodeZero's PEN test platform.

Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can help you to maintain your existing PIX or Cisco ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite support for ASA 5500-X firewalls with Firepower Services and can assist your organization to plan, configure, optimize, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, originally known as CallManager, or with Cisco Unified Communications Manager Express to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, solving IP phone registration issues, configuring SIP trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.

What do we do if we've just been hit by a ransomware attack?
Progent's Ransomware 24x7 Hot Line is designed to help organizations to complete the urgent first phase in responding to a ransomware attack by containing the malware. Progent's remote ransomware engineer can assist you to identify and quarantine breached devices and protect undamaged assets from being penetrated. If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For details, visit Progent's Ransomware 24x7 Hot Line.

Can Progent help us keep our Cisco IOS software up to date?
If you incorporates Cisco routers, you may be using an old release of IOS, the operating system powering almost all Cisco router as well as the latest Cisco switches. Cisco often offers updates to IOS in order to fix bugs, shore up security weaknesses, or improve features. However, updating Cisco IOS or other Cisco OS platforms can be tricky, depending on your Cisco appliance and your network environment. As an example, there may be limitations of internal RAM that might cause a new OS release to execute improperly. Progent's Cisco CCIE-certified network engineers offer a broad selection of services related to updating Cisco IOS software or any other Cisco OS such as IOS XR, CallManager or Unified Communications Manager. Progent's consultants can run version audits of your Cisco software, propose sensible upgrades, prepare Cisco appliances, transfer software images/, configure and verify your Cisco software, tune throughput, resolve issues, and train your network support managers how to take advantage of all significant new functions.

How can Progent help integrate Microsoft 365 Exchange Online with on-premises Exchange?
Microsoft allows you to create seamless hybrid networks that integrate Office 365 and on-premises installations of Exchange. This allows you to have some mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any facet of designing, integrating and debugging your hybrid Exchange solution. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget. For details about Progent's consulting support for integrating Office 365 and on-premises Exchange environments, refer to Office 365 integration solutions with on-premises Exchange.

How can Progent help improve the fault tolerance of my network?
Progent's consulting services for fault tolerant IT systems provide Microsoft and Cisco-certified network experts who can help you build a robust computing environment that includes essential technologies and procedures for line-of-business applications. Progentís consulting experts can help you to configure a system architecture with features such as redundant Internet connections, network load balancing, fault tolerant data centers, multi-site backup, high-availability interoffice connectivity, and high-reliability multi-location networks. Progent can also provide disaster recovery preparedness experts to help you design, validate, and document a disaster recovery process based on leading practices.

Can Progent help us upgrade from SQL Server 2008?
Progent's Microsoft certified consultants can offer businesses of any size advanced MS SQL Server 2008 support. Microsoft SQL Server 2008 is a legacy Web-enabled database and data analysis package that facilitates the speedy creation of enterprise-class business applications. SQL Server provides core support for XML and can query over the Internet and beyond the corporate firewall. In addition to offering expertise, maintenance and troubleshooting services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information network. Progent can also help your company to carry out a cost-effective migration from SQL Server 2008 to SQL Server 2019.

Who is Progent?
Situated in California's Silicon Valley, Progent provides businesses of all sizes rapid on-premises and remote help from IT consulting experts located throughout the United States and Canada. Progent can deliver advanced IT integration consulting services, network monitoring, protection against and recovery from security threats including ransomware, and emergency troubleshooting in order to lower costs and improve availability.

Can Progent provide the expertise of a CRISC-certified risk management consultant?
The CRISC certification program was established by ISACA in 2010 to verify an IT professional's ability to plan, deploy, and maintain IS controls to mitigate network risk. Progent offers the expertise of a CRISC-certified risk management expert to assist you to develop and carry out a risk management strategy that follows industry best practices identified by CRISC and geared to align with your company's risk tolerance, business goals, and budgetary guidelines.

Can Progent help implement virtual desktops with Windows Server 2016?
Microsoft's virtual desktop technologies lower the work required for IT managers to set up applications so they are consistent across a corporate user base, provide the ability to manage rights to critical information, and enable fast deployment of additional or upgraded desktops. With Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure behind RDS simplifies client connectivity, enhances performance, tightens data security, unifies management, and provides a nearly transparent client experience. Progent's desktop virtualization consultants can help you to evaluate the strategic benefits of Microsoft's desktop virtualization technologies, set up test and on-line environments, optimize your network architecture to support virtualized desktops efficiently, assess and remediate security problems, and train your IT administrators to utilize industry best practices to gain maximum payback from client virtualization.

Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco CCIE-certified SIP trunk consultants and CUBE integration consultants can help you to design, integrate, maintain, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE-based SIP trunks. Progent offers cost-effective remote or onsite expertise to help businesses to migrate smoothly to a productive communications network that delivers fast ROI. Progent's certified Microsoft collaboration experts can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.



More Questions and Answers

If your small business is in Rancho Cordova and you are in need of technical support, IT outsourcing, or high-level expertise from a Progent consultant, call 209-929-1133 or visit Contact Progent.



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    Progent offers IT support for mid-size businesses who have 100 to 250 network clients. The medium size business or office has traditionally been an overlooked part of the market for IT consulting services. The cost structures and service delivery practices of large outside support firms make them excessively costly for the typical mid-size company or small medium business (SMB), which commonly has a minimal IT budget with which to support an IT network whose complexity and capability are frequently comparable to the information systems of much bigger enterprises. Progent's service delivery model, which takes full advantage of remote service, virtual office infrastructure and 24x7 network monitoring, significantly reduces the network maintenance costs of a small-medium business while providing the mid-size company with big-company service from certified, world-class consultants knowledgeable in a broad range of midsized business technologies. If your medium size company or small business is searching for levels of network support appropriate for a mid-size organization without budgeting big-company prices, call Progent.

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    Progent's Microsoft certified consultants provide a range of support services for Dynamics GP. Microsoft Dynamics GP is a Microsoft financial package and corporate management solution built, like all Microsoft financial tools, on the scalable and popular foundation of Windows technology. Dynamics GP 2010, the latest edition of Microsoft financial products in the Microsoft Dynamics GP line, provides a cost-effective tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP is easy to deploy and integrate, and with its modular design you are able to purchase only the functions you currently require, with the option to expand users and enlarge functionality when necessary. Progent's Microsoft Dynamics GP Software support engineers can show you how to deploy, configure and manage Microsoft Dynamics GP/Great Plains 2010 as well as older editions of Microsoft Dynamics GP.

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    Progent's certified Windows Server 2022 consultants can assist your company to plan and implement an efficient migration to Windows Server 2022 that features high availability and that uses an on-premises network model or a hybrid deployment model that combines cloud-based Windows Server Online with a datacenter-based installation of Windows Server 2022.

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    Progent's Solaris platform support services provide small and mid-size businesses and software developers help with managing and supporting Sun Solaris environments that coexist with Microsoft-based networks. Progent can give your organization contact with Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad array of expertise offers you an easy single source to help you build and manage a secure and reliable cross-platform connectivity and communications environment that supports Sun Solaris and Microsoft interoperability by integrating Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Microsoft Forefront Threat Management Gateway builds on the proven security technologies of ISA Server 2006 and provides a easily administered web gateway that acts as a one-server solution for a variety of security functions such as an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, VPN control, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security reporting features, allows customized reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft-certified engineers can help you to design and carry out pilot and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent can also assist your organization to migrate economically to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

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    System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is intended to offer a centralized solution for configuring and administering virtualized fabric and services across hybrid networks that can incorporate private clouds and Microsoft Azure services. Progent's SCVMM 2016 consultants can help businesses of any size with all facets of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you upgrade efficiently from legacy versions of Virtual Machine Manager, develop processes for building and installing virtual machines and VM hosts, implement fault-tolerant compute and storage clusters, connect your datacenter infrastructure with public cloud services, set up virtual switches and load balancers, develop and refine PowerShell scripts, and help you assess the potential business benefits of new capabilities like Storage Replica and Host Guardian Service. Progent's virtualization experts offer advanced Windows Hyper-V consulting and VMware ESXi expertise.

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    If your organization does not need urgent remote support but expects to need technical services with your information system in the near future, you can save time and money and guarantee that the appropriate expertise will be available when you want it by getting in touch with a Progent sales specialist and signing up as a client. For more information, call 800-993-9400 or email information@progent.com.

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