Onsite Service Available in Rancho Cordova, Folsom, El Dorado Hills, Fair Oaks, Carmichael

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

Onsite IT Consulting
Progent locations in Sacramento Central Valley

City Address Phone Link
Modesto 931 10th Street
Modesto, CA 95354
(209) 653-5404 Modesto Network Support Services
Rancho Cordova 1750 Prairie City Road
Folsom, CA 95630
(571) 302-7958 Rancho Cordova Network Support Services
Roseville 2999 Douglas Blvd.
Roseville, CA 95661
(916) 910-1200 Roseville Network Support Services
Sacramento 1100 North Market
Sacramento, CA 95834
(916) 273-1400 Sacramento Network Support Services
Stockton 4719 Quail Lakes Dr
Stockton, CA 95207
(209) 677-1007 Stockton Network Support Services
Vacaville 3336 N Texas St, Suite 248
Fairfield, CA 94533
(707) 470-1313 Vacaville Network Support Services

More Questions and Answers

Can Progent help with setting up and using Microsoft Project?
Progent's Microsoft Project Server and Project Online consultants can provide advanced support in deploying and operating all versions of Microsoft Office Project and can provide a wide range of affordable online consulting services following industry best practices to help businesses of all sizes to receive all the benefits of this powerful project management solution. Services offered by Progent include system design, software configuration and migration, strategies for safe file and status sharing among local and remote or mobile users, network optimization, and specialized webinar training.

Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a wide range of security technologies from Microsoft and Cisco, Progent offers enterprises expert support for solutions from other major VPN suppliers including Check Point Software, WatchGuard, Juniper-Netscreen, SonicWALL, and Symantec. Progent can show you how to design a comprehensive security strategy and choose the right technologies from a variety of vendors to support your security goals while staying within your spending limits.

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix certified XenServer virtualization engineers can help your company to understand the strategic advantages of XenServer as well as additional Citrix platforms, and can help you to plan, validate, implement, troubleshoot, and support a XenServer installation. Progent can also analyze your current XenServer deployment and show you how to enhance consolidation, performance, security and compliance, availability, and recoverability.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, reduce their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and get to market quickly.

How can Progent help us migrate to Skype for Business Server?
Progent's certified Skype for Business consultants offer remote and on-premises consulting services for organizations of any size to assess the benefits of upgrading to Microsoft Skype for Business Server or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to design a local, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server, Exchange Server, SharePoint Server and Office; set up HA solutions; interface Skype for Business with your PSTN gateway; and integrate third-party collaboration systems like Cisco Video Interop Server. Progent's certified data security consultants can help you to design and verify a security environment for your Skype for Business solution that meets government and industry requirements. Progent can also advise you how to build a hybrid network model that combines on-prem Microsoft Skype for Business with the cloud platforms Skype for Business Online or Teams.

Does Progent provide consulting services for Microsoft Small Business Server?
Although the Microsoft Small Business Server (SBS) product line is no longer available, this powerful package is still popular. Progent offers a range of Microsoft SBS support services for all versions of the product. In addition, Progent's Windows Server 2012 R2 Essentials consulting experts can assist your business to evaluate the potential benefits of moving from an on-premises datacenter based on Small Business Server 2011 or earlier to a hybrid onsite/cloud network by implementing an upgrade to Windows Server Essentials and to Microsoft's cloud-hosted application software. Regardless whether your servers and applications reside on an on premises datacenter, in the Microsoft Cloud, or across a combination of of environments, Progent offers full-service consulting, troubleshooting, and software design and programming services for Microsoft's core platforms including Windows Server, Exchange Server, SharePoint, and Microsoft SQL Server.

Can Progent provide help with Microsoft Access software development?
Progent's Microsoft Office Access developers and consultants can provide affordable online support for all releases of Microsoft Access including Access desktop and Access Web App and offers expert help for Access application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also offers custom webinar classes for Access application programming and database administration.

Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
MS Exchange 2016 Server enhances the speed and streamlines the implementation of Database Availability Groups (DAGs), which provide automatic failover for high availability (HA). Database Availability Groups in MS Exchange Server 2016 lower failover delay by an estimated one third compared to Exchange Server 2013. Additional enhancements include setup defaults that follow leading practices for fault tolerance. Progent's Microsoft certified Exchange experts offer Database Availability Group expertise to help you to create, deploy and manage a Database Availability Group environment the provides advanced security for your Exchange 2016 mailbox servers.

Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco VoIP phone and video IP phone consultants can help your business to configure, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Unified CM Express (CME) to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM apps such as Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's consultants can deliver support with any facet of Cisco IP Phone integration including designing dial plans, solving IP phone registration issues, setting up SIP trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE internetworking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.

We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can provide organizations with an information management professional who can act as a part-time Chief Information Officer. This experienced technology executive can provide strategic direction to help your company to deploy sensible technology to improve business operations so they match better with your corporate objectives. Your company can create and install a well thought out information technology plan without incurring the cost of a full-time Chief Information Officer. Key services Progent's temporary Chief Information Officer can carry out include strategic planning, establishing technology budgets, creating and tracking models for Return on Investment, optimizing workflows, negotiating with suppliers, establishing security and compliance standards, business impact analysis, automating network administration, software revision tracking, network asset documentation management, and disaster recovery planning.

How can Progent help local governments and school districts with IT management?
Progent has a long background delivering a full-spectrum of online IT consulting and emergency troubleshooting services to local governments and schools across the United States. Progent is among the industryís pioneers in delivering expert online IT support and has provided IT support to clients in every state. Progent's remote computer consulting for local governments saves travel costs and resolves issues more quickly than on-premises service calls.

Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent can provide online or on-premises help from a certified CCIE engineer to help your business to plan, implement, administer and troubleshoot unified communications networks built on Cisco Unified Communication products in a local, distributed, or hybrid cloud environment. Progent's Cisco-certified Unified Communications consultants have extensive backgrounds helping companies of all sizes to create collaboration ecosystems by providing services such as Unified Communications Manager (CUCM) and Cisco CallManager planning and deployment, VoIP phones setup, and wireless IP phone deployment. Progent can assist you with Cisco's entire portfolio of Unified Communications applications like Jabber, WebEx, Cisco Unity Express (CUE), Cisco Unified Contact Center, and Unified Mobility.

How can Progent help improve the fault tolerance of my network?
Progent's consulting services for zero-downtime networking offer access to Microsoft and Cisco-certified consulting experts who will help you implement a fault-tolerant network that includes key technologies and procedures for mission critical applications. Progentís consulting experts can help your company to implement a system infrastructure with features such as fault tolerant Internet connections, system load balancing, fault tolerant data centers, multi-site backup and restore, high-availability interoffice connectivity, and fault tolerant multi-site networks. Progent can also provide workplace recovery preparedness consultants to help you plan, validate, and document a disaster recovery procedure founded on best practices.

More Questions and Answers

If your small business is in Rancho Cordova and you require technical help, IT outsourcing, or high-level services from a certified Progent engineer, call 209-929-1133 or visit Contact Progent.

An index of content::

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    Midsize Company IT Manager

    Progent offers network support for mid-size companies who have 100 to 250 system clients. The mid-size business or work group has typically been an overlooked segment of the market for network consulting services. The cost structures and service delivery models of major third-party service organizations make them too expensive for the typical small business or small medium business (SMB), which usually has a modest IT budget with which to maintain an information system whose complexity and sophistication are often similar to the networks of much bigger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual office infrastructure and 24x7 server monitoring, dramatically lowers the IT support expenses of an SMB while providing the mid-size company with enterprise-level service from certified, IT experts with background in a wide range of small business technologies. If your mid-sized company or small business is searching for the quality of IT help needed for a medium size office without budgeting big-company costs, you need Progent.

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    Urgent Work at Home IP Voice Online Technical Support

    Progent can assist small and mid-size organizations to set up VoIP solutions to provide their remote workforce the advantage of virtual access to the company phone infrastructure.

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    Crystal Reports Remote Consulting

    Progentís team of expert programmers, database architects, and program management consultants can assist large businesses to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for high-level planning and project co-ordination or Progent can assist clients fill in expertise gaps by offering database architects and software programmers skilled in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to integrate SharePoint with additional data sources like Microsoft SQL and Office Excel to build data-driven intranets and portal sites. Progent also can provide expertise with web development tools and can assist clients to create, enhance, troubleshoot, or port web applications to utilize the most current web technology.

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  • SCDPM 2016 Compliance IT Consultant
    Data Protection Manager 2016 Backup and Restore Online Troubleshooting

    Microsoft System Center 2016 Data Protection Manager provides automatic backup and simplified recovery capabilities for Microsoft environment. Data Protection Manager 2016 offers application-sensitive backup for critical platforms such as SQL Server, Exchange and SharePoint, protects Windows and Linux VMs, supports virtual machines hosted by Hyper-V as well as VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified consultants can help businesses of all sizes to design, deploy, manage, and repair a multi-site backup/restore solution built around Data Protection Manager 2016. Progent can help you to migrate from a previous version of Data Protection Manager or from a legacy solution, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud or hybrid deployments. Progent can provide online or onsite support and can provide occasional expertise to help you through technical bottlenecks or deliver comprehensive project management support to make sure you finish your SCDPM 2016 deployment on time and on budget.

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  • Symantec Backup Exec Consulting
    Symantec Backup Exec Consultant Services

    Progent offers economical remote support from IT engineers with expertise in a wide range of products and technologies that provide solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus notebooks and handhelds. Progent can provide consulting support for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can help you to design, enhance, or maintain backup solutions for a range of topologies such as local, remote, cloud-based, or hybrid.

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    Risk Mitigation Help and Support

    Progent's disaster recovery support and business continuity professionals can show you how to design a disaster recovery plan in case of an IT network disaster. Progent can help you define a comprehensive disaster recovery strategy that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also help you build an affordable, fault-tolerant network solution that takes into account reliability issues involving a wide range of infrastructure technologies and processes.

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    On-site Support Wave 2 wireless controller

    Progent's Cisco-certified wireless experts can help you to evaluate the benefits of using Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can help you to support and troubleshoot your existing Wi-Fi network or help you design and carry out a smooth transition from outdated wireless controllers to current solutions.

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