|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How can I find out more about the benefits of Progent's IT outsourcing and co-sourcing services?
Progent has produced an IT outsourcing white paper that details the advantages businesses of all sizes can gain by outsourcing or co-sourcing IT consulting and other information technology services. Progent has also produced IT Outsourcing datasheets for several service bundles designed for small and mid-sized organizations.
Does Progent offer expertise with SharePoint Server 2019?
SharePoint 2019 offers much of the modern experience of SharePoint Online, serving as a crossover product between the traditional UI of SharePoint 2016 and the modern SharePoint environment. Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical remote and onsite expertise, application development, and technical support services for businesses of any size who want to migrate to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud components into a seamless information management solution. To find out more, see SharePoint 2019 planning and deployment services.
Can Progent help us with desktop and mobile device configuration management?
Progent offer System Center Configuration Manager design and deployment, Microsoft System Center 2016 Configuration Manager (SCCM 2016) hybrid cloud integration, and Microsoft Intune expertise to consolidate and simplify the administration of your desktops along with your web-facing tablets and smartphones. Progent can help you to migrate smoothly to SCCM 2012 from an older device and application management solution or assist you to modify your existing SCCM 2012 environment to accommodate your evolving IT needs.
Can Progent provide a remote Help service for our small business?
Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all aspects of online Level 1 desktop support from service requests through trouble ticket generation, managing responsibility, screen sharing, progress tracking, problem resolution, and and metrics. Intended for small businesses with few if any in-house supprt technicians for end users, Progent's Standard Help Desk Services provide online support at a substantial savings from Progent's regular desktop support rates. Progent can also provide fast as-needed escalation to subject matter experts to resolve challenging issues. To learn more, visit Progentís remote Help Desk services for small businesses.
Can Progent help us configure or troubleshoot Cisco Small Business 100/300/500 WiFi Access Points?
Cisco's Small Business series of access points are Linux-based units intended as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE wireless network infrastructure experts can provide remote or onsite configuration and debugging services to help your organization to design, configure, upgrade, optimize, manage and debug Cisco Small Business Wi-Fi access point environments of any scale or topology. For more information about Progent's consulting services for current and older Cisco Small Business series of wireless access points, refer to Cisco Small Business 100, 300 and 500 WiFi APs planning and support.
Can Progent provide the support of a CISSP-certified cybersecurity consultant?
Progent's CISSP-premier cybersecurity experts can assist organizations of all sizes with any facet of information system security. Progent can help create cost-effective security systems that protect a small business against modern malware attacks or Progent can design, configure, and manage a comprehensive security strategy for hybrid networks that accommodate onsite, online, and mobile users accessing IT resources spread across a mix of physical datacenters and various clouds.
Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open design of Great Plains makes it possible to design custom Great Plains programs that provide all of the basic capability of proven Great Plains solutions but also handle the particular requirements of your company. With the utilization of the Modifier with Microsoft Visual Basic for Applications, software engineers are able to work with the most popular customization environment in the software industry to adapt Microsoft Dynamics GP information views, supplement or modify business logic, produce custom forms and reports, or extend integration with Microsoft Office software. Progent's experience with Microsoft .NET programming, SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, and development experience with VBasic, XML, and other developer environments makes it possible to tailor custom mission-critical applications and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.
Where can I review testimonials from Progent's customers?
Progent has provided online or on-premises technical support service to companies in every state in the United States. Many of these customers have indicated their high regard for Progent in the form of testimonials to the high quality of Progent's service personnel. Take a look at Progent's client testimonials to learn what they say concerning the high level of Progent's consulting services.
What types of organizations can Progent help?
Progent offers IT outsourcing, cloud integration and PC and mobile support for small and midsize businesses, economical remote IT consulting for local governments and school districts, plus branch office support and disaster recovery/business continuity solution design for large corporations. Progent's small company clients usually cannot justify the distraction and expense needed to maintain a full-time IT support team and rely on Progent for occasional guidance, integration and remediation. SMBs find it cost effective to utilize Progent's remote expertise on an as-needed basis for jobs like Windows Server configuration, Exchange Server migration, network hardware upgrades, site relocation, hybrid cloud integration, or Help Desk support. For advanced disaster recovery/business continuity(DR/BC) solutions, Progent can provide immediate remote or on-premises access to a Cisco-certified CCIE network consulting specialist, a VMware VCDX-certified Site Recovery Manager consultant expert, or a NetApp MetroCluster and FlexPod consultant. Progent's CISA and CISM-certified information assurance consultants can provide a range of security assessment services designed for organizations of all types and sizes.
Can Progent provide the consultation of a CISA-certified cybersecurity auditor?
The Certified Information Systems Auditor (CISA) accreditation is a prestigious qualification that signifies mastery in network security auditing. Accredited by ANSI, the CISA credential has consultants pass a comprehensive test administered by the ISACA international professional association. Progent can provide the services of a CISA-Certified network security audit professional able to help businesses in the areas of information systems audit services, information technology enforcement, systems and architecture lifecycle, IT service delivery, safeguarding of data assets, and business continuity preparedness.
How Can Progent help us to use Microsoft Power BI for business analytics?
Progent's Power BI experts can assist you to design, install, maintain, update or debug your Power BI solution. Progent can also assist you to prepare your source data for Power BI reports and dashboards. Progent can assist you build and administer an on-premises, cloud, or hybrid network model to run Power BI. To learn more, visit Progent's Power BI integration services.
Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Windows Hyper-V 2016 utilizes core technologies initially developed for and proven on Azure, among the world's largest public clouds. This pedigree significantly enhances the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving data security, availability, scale, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consultants can help you to assess the benefits of Hyper-V 2016 for your organization, set up pilot environments to confirm the ability of Hyper-V 2016 to run your critical applications, plan a cost-effective network topology for a cloud-centric or hybrid installation, develop and carry out a smooth upgrade plan, educate your IT administration and technical support staff, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.
More Questions and Answers
If your small business is in Rancho Cordova
and you are looking for technical assistance, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified consultant,
call 209-929-1133 or visit Contact Progent.