California Central Valley
Rancho Cordova, Folsom, El Dorado Hills, Fair Oaks, Carmichael
Microsoft and Cisco Computer Services Consulting
FAQs
Onsite Service Available in Rancho Cordova, Folsom, El Dorado Hills, Fair Oaks, Carmichael
Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.
| City | Address | Phone | Link |
| Modesto | 931 10th Street Modesto, CA 95354 United States |
(209) 653-5404 | Modesto Network Support Services |
| Rancho Cordova | 1750 Prairie City Road Folsom, CA 95630 United States |
(571) 302-7958 | Rancho Cordova Network Support Services |
| Roseville | 2999 Douglas Blvd. Roseville, CA 95661 United States |
(916) 910-1200 | Roseville Network Support Services |
| Sacramento | 1100 North Market Sacramento, CA 95834 United States |
(916) 273-1400 | Sacramento Network Support Services |
| Stockton | 4719 Quail Lakes Dr Stockton, CA 95207 United States |
(209) 677-1007 | Stockton Network Support Services |
| Vacaville | 3336 N Texas St, Suite 248 Fairfield, CA 94533 United States |
(707) 470-1313 | Vacaville Network Support Services |
- What are the benefits of Progent's documentation of support services?
- How can Progent help us monitor and manage our servers and desktops?
- Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
- Can Progent help us migrate to System Center 2016 Configuration Manager?
- How can we save money with Progent's Help Desk Outsourcing Services?
- How can Progent help me integrate Microsoft System Center 2012 R2?
- Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
- Who founded Progent?
- Can Progent provide certified expertise for information assurance and SIEM solutions?
Progent provides complete and detailed documentation of all support work to make sure customers do not feel “captive” to their IT service organization. Progent sends e-mail accounts of services immediately after finishing each support interaction, and also sends a printed copy along with monthly billings. Complete network support documentation makes it easier for clients to move to a different support provider or take on more support duties internally. Complete service reporting also give IT managers the visibility required to evaluate support services and develop more realistic IT budgets.
How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so all potential problems can be resolved before they can disrupt your network. Learn about the complete ProSight line of low-cost managed services for small and mid-size businesses.
Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent offers the support of RIM BlackBerry-certified professionals who can assist small businesses to design, administer, and support BlackBerry Enterprise Server and BlackBerry mobile devices economically and effectively, eliminating the requirement for an internal BlackBerry expert and minimizing the cost and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE engineers, and CISSP and CISM-certified security engineers. This wide range of expertise, combined with Progent's proven remote service delivery model, provides small companies a cost-effective solution for incorporating BlackBerry devices and software seamlessly into their IT network.
Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates software deployment at scale, centralizes security and compliance settings control, keeps track of network assets, protects against company data leakage, provides health monitoring, allows safe end-user self service, and delivers a common control mechanism for managing mixed-OS networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration specialists can help your organization with any facet of designing, implementing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
How can we save money with Progent's Help Desk Outsourcing Services?
Progent's Helpdesk management and co-management services enable organizations to save money, improve productivity, and respond immediately to fast-changing economic circumstances. Progent's Outsourced and Co-sourced Help Desk Call Center services deliver significant budgetary and productivity advantages when compared to a Help Desk composed of an in-house IT service team. The price for Level 1 IT support for Progent's Co-managed Help Desk service is typically below $18 per user per month. For information about the advantages of Progent's Outsourced and Co-sourced Help Desk services, see Progent's outsourced IT Call Desk advantages.
How can Progent help me integrate Microsoft System Center 2012 R2?
Progent's System Center 2012 consulting experts have more than a decade of background integrating, maintaining and troubleshooting the core platforms included with Microsoft System Center and can help you to plan, install, maintain, and fix your System Center 2012 R2 ecosystem to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent also can provide System Center 2016 migration consulting to assist you to transition to a newer version of Microsoft System Center. In addition, Progent can assist you to upgrade to more modern versions of System Center such as Microsoft System Center 2019 and System Center 2022.
Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco IP phone and video IP phone consultants can assist you to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Unified CM Express (CME) to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps like Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, solving QoS, configuring SIP PSTN trunks and CUBE internetworking, installing Cisco ISR routers with CUBE internetworking support, and designing UCS server failover and Cisco SRST systems for survivability.
Who founded Progent?
Progent's founder and senior technology officer, Les Kent, was the architect for a Windows network application that won Microsoft's “Best Application of the Year Award.” Mr. Kent is a 40-year network support veteran and has been responsible for the design and deployment of hundreds of innovative information technology solutions using Microsoft and Cisco technologies. Mr. Kent started Progent in order to meet the needs of smaller businesses who can't afford the burden of supporting a large IT team but who still need information networks with enterprise-class reliability, protection, and performance.
Can Progent provide certified expertise for information assurance and SIEM solutions?
GIAC was founded in 1999 to certify the skill of IT security professionals. GIAC certifications are acknowledged by businesses and government organizations throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer support for all of the network security services addressed under GIAC accreditation such as auditing network vulnerability, event management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions for compliance with regulatory requirements for promptly reporting events.
An index of content::
Integration Companies Amazon EC2 integration
Amazon EC2 AMI Contract Programming Firm
Progent offers cost-effective remote support to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Small Business Integration Consultants
Small Office Network Companies
Progent offers businesses of any size world-class network online or onsite consulting services for information systems powered by Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also offer security expertise for businesses varying in size from the small office to the global enterprise.
Fault Tolerant Data Centers Remote Support Services
Fault Tolerant Internet Data Center Online Help
Progent's Data Center consultants can show you how to find high availability data centers that meet the particular needs of your business. Fault tolerant off-site data centers are especially appealing to small businesses due to of their affordability and simplified logistics in comparison to taking a do-it-yourself strategy. Attempting to create an in-house data center with even a basic degree of fault tolerance is financially prohibitive for most small businesses. Progent is ready to show you how to reap all the advantages of non-stop data centers and fault tolerant colo sites by providing a full array of consulting and maintenance services.
Consultants Microsoft 365 Word Integration
Biggest Online Support Microsoft 365 Migration
Progent can help you to understand the many subscription options available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports multi-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and maintain hybrid solutions that seamlessly integrate on-premises and cloud products and services.
Automatic Topology Diagrams Computer Consultant
Computer Engineer ProSight Infrastructure Monitoring
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to diagram, monitor, enhance and debug their networking appliances such as switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are kept updated, copies and displays the configuration of almost all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating complex management and troubleshooting activities, WAN Watch can knock hours off common chores like network mapping, reconfiguring your network, finding appliances that need critical updates, or identifying the cause of performance issues.
Engineer External Security Inventory
24 Hour Network Security Scan Consulting
Progent offers two ultra-affordable service bundles intended to enable small companies to get an impartial security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, an engineer runs an extensive test of your network from outside your company firewall to determine potential weaknesses in the security profile you present to the public. With Progent's Internal Security Inventory Scan, an engineer executes a network scan from an authorized computer inside your firewall to evaluate your exposure to inside threats. Both security inventory packages are configured and run from a protected remote location.
Professionals Co-managed Call Center Costs
Online Troubleshooting Support Desk Sharing Cost Savings
Progent's Helpdesk outsourcing and co-sourcing services help companies to cut costs and improve productivity.
NetApp MetroCluster Switchover Engineers
Open Now NetApp MetroCluster Switchover Consultant Services
Progent can provide enterprise clients the services of a NetApp-certified consultant to deliver remote or onsite support for NetApp's entire line of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Components of NetApp SAN technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN environments quickly and affordably based on leading practices.
24-7 SCCM 2007 Configuration
Integration SCCM 2007 Windows Server Deployment
Progent can assist your organization to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve compliance, and increase productivity by ensuring that critical applications stay current, tracking product licenses, and monitoring resource usage profiles to help you make smart buying choices. When you are ready to upgrade your SCCM 2007 configuration management ecosystem, Progent can assist you to prepare for and carry out an efficient move to System Center 2012 Configuration Manager.
VMware SRM and NSX Disaster Recovery Consult
VMware vCloud Suite Professional
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and test a consistent runbook for recovering applications and services rapidly following an outage. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also allows non-intrusive testing for site recovery, updates and patches and can produce audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to design, deploy, test and manage a DR system based on VMware SRM.
Consultant Maze ransomware recovery
Top Quality Conti ransomware recovery Specialist
Progent's ransomware consultants can assist your business to evaluate your ransomware vulnerability, remotely monitor and protect your network, assist with negotiating a settlement with a threat actor, and restore a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Virtual Service Desk Technology Consulting Services
Cisco and Microsoft Supplemental Support Desk Network Engineer
Progent's Shared Help Desk service makes it possible for your IT organization to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's pool of certified technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the top shared PSA tool for handling service requests, ticketing, ownership, status tracking, and metrics.
Stealth Penetration Testing Technical Support
Stealth Penetration Testing information Systems Audit
Stealth penetration testing is an important part of any comprehensive network security strategy. Progent's security experts can perform extensive penetration tests without the awareness of your company's internal network support resources. Stealth penetration testing shows whether existing security monitoring tools such as intrusion detection alerts and event log analysis are correctly set up and actively monitored. Progent can implement ongoing autonomous penetration testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, compromised credentials, skipped patches, and ill-advised IT product defaults can be combined by threat actors into the multi-vector attacks common to modern versions of ransomware.
MS SQL Server 2008 Consultant
Computer Consultants SQL Server 2008
Microsoft SQL Server 2008 offers powerful, familiar tools to IT experts as well as to network users, lessening the complexity of designing, deploying, administering, and accessing enterprise data and analytical applications in environments ranging from handheld devices to corporate information networks. The sophistication and integration demands of Microsoft SQL Server 2008 call for an IT consultant with hands-on experience and wide knowledge in planning and deploying information-based, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Microsoft Experts Windows Server 2019 LEDBAT Professionals
Windows Server 2019 migration IT Consulting
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major improvements in scale, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Consult Nephilim ransomware recovery
DopplePaymer ransomware recovery Consulting
Progent's experienced ransomware recovery experts can assist you to restore a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Fault Tolerant Email Computer Network Service Company
Design Companies Microsoft Exchange Server
Progent's Microsoft-certified professionals average more than a decade of background providing messaging support for customers ranging from small offices to large corporations. Progent offers affordable support for all versions of Microsoft Exchange Server to strengthen email and virus security, design high availability email systems, and implement off-site and mobile email connectivity. Progent's Exchange consulting services can help you in designing and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. Progent also provides support for Windows 10 and Windows 11 clients running Office Outlook and can help you configure Outlook Web App for popular web browsers. For email virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard security services.
On-site Technical Support Windows Server 2022 PowerShell
Windows Server 2022 integration IT Consultant
Progent's certified Windows Server 2022 consultants can help your company to plan and implement an efficient migration to Windows Server 2022 using a self-hosted network architecture or a hybrid model that combines cloud-hosted Windows Server Online with an on-prem implementation of Windows Server 2022.
Microsoft Azure enterprise hybrid cloud solutions Services
Azure VHD Consultant Services
Progent can help businesses of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower hardware investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and make sure you sidestep the common errors small companies make when moving to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Google Android smartphones and tablets.
Consultant Cisco Mobility Express
Aironet Wi-Fi Access Point Professionals
Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide online or onsite integration and troubleshooting support to help you to design, implement, update, optimize, administer and debug Aironet wireless AP deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless environment with your wired network and cloud-hosted resources to create a seamless enterprise connectivity foundation that is simple to manage and scale. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi access points to accommodate your unique workplace layout, building structure, and anticipated workloads.
Cybersecurity Team NodeZero PEN Testing
Security Firm NodeZero PEN Testing
Progent's certified cybersecurity experts can run NodeZero-based PEN tests to make sure your security monitoring and protection tools and policies are correctly set up and effective.
Microsoft Dynamics GP 2015 Reporting Specialists
Microsoft Certified Partner Dynamics GP 2015 R2 Migration Services
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that improves cloud readiness, supports popular handheld devices, allows single sign-on with Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates nine new Workflows, expands the Web Client, and delivers over 100 improvements to various applications. Progent's team of Microsoft-certified consultants have the depth and breadth of knowledge and experience to address the critical IT and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will optimize the return on your investment in this powerful platform.
SharePoint Server 2010 IT Consultant
Immediate Support Services Microsoft SharePoint Server 2010
Progent's Microsoft-certified consultants offer cost-effective online support and development services to assist you to design, implement, administer, and maintain SharePoint 2010 installations that can feature web sites able to function as portals, extranets, document and media management applications, wikis, data marts, business analytics, enterprise-wide search, workflows, and other utilities to promote and enhance teamwork. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's popular desktop programs like Office Excel, Word, PowerPoint, and Visio. Progent can assist your business to upgrade from previous releases of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.
High-Availability Data Center Network Engineer
24-7 Fault Tolerant Colo Engineer
Progent's Data Center engineers can help you identify fault-tolerant data centers that meet the specific requirements of your business. Fault tolerant Internet Data Centers are especially appealing to small businesses because of their low cost and convenience compared to pursuing a do-it-yourself approach. Trying to build an in-house data center that offers even a basic level of fault tolerance is too expensive for most small businesses. Progent can show you how to reap all the benefits of non-stop data centers and fault tolerant colo sites by offering a complete array of engineering and support services.
24 Hour Ubiquiti WiFi management Consulting
Ubiquiti UniFi WiFi Professionals
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi devices installed across multiple venues with any number of access points can be remotely configured and administered with free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran Wi-Fi consultants who can assist you to assess the value of Ubiquiti's UniFi technology for your environment and assist you to design, install, administer, and troubleshoot your UniFi solution.
Unified Mobility Support
Specialists Unified CM and Exchange Online
Cisco Cisco Unified Communications Manager, originally named CallManager, is the foundation of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Unified CM Express (CME) provide a modern IP-PBX by integrating closely with unified messaging apps like Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's CCIE-certified consultants offer effective and budget-friendly remote and onsite expertise to help businesses of any size to create and administer CUCM deployments by providing Unified Communications Manager configuration and troubleshooting services that deliver maximum productivity. Progent can help with any facet of Unified CM support and debugging in areas that include integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, installing ISR routers with CUBE support, designing Cisco UCS server failover solutions for survivability, performance tuning, and integration with Microsoft Exchange Server.
MRTG IT Consultants
Consultant Services MRTG for Linux
Nagios and MRTG are useful, license-free monitoring utilities that run on the Linux OS and can be deployed to monitor UNIX/Linux environments, Windows networks, or multi-OS situations where the Linux OS and MS Windows coexist. The Nagios monitor allows network managers to track network services such as POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher lets you graph the bandwidth in and out of SNMP network devices such as servers, routers, and switches. Progent's system monitoring experts can show you how to utilize both these programs to tune and troubleshoot your system.
Small Office Computer Consultancy Group
Small Business Technology Providers
Progent is a leading innovator in economically delivering world-class IT help to small businesses. Progent's achievement in addressing the IT service needs of the historically underserviced small company sector is the cumulative outcome of key technical and operational innovations that have eliminated much of the traditional expenses out of managing IT service, added unmatched professional skill into the support mechanism, and dramatically streamlined the repair cycle.
Specialists Call Desk for Remote Workers
Telecommuting Support and Setup
Progent has two decades of experience helping small and mid-size companies to design, deploy, optimize, manage, and troubleshoot computer networks that incorporate a remote workforce.
Failover Cluster Manager Windows Server 2012 Consultant Services
Windows 2012 Cluster Server Network Engineer
Progent's Microsoft-certified failover clustering experts can assist you to assess the benefits of adopting Windows Server 2012 clustering technology to build a powerful fault-tolerant/disaster recovery solution, assist you to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and engineering support for failover clusters that include physical servers or virtual machines, and help you to automate the management of clustered servers.
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