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Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
MS Exchange 2016 Server improves the speed and streamlines the deployment of DAGs, which provide automatic failover for maximum uptime. Database Availability Groups in Microsoft Exchange 2016 Server reduce failover delay by an estimated 33% compared to Microsoft Exchange Server 2013. Other improvements include configuration defaults that enforce industry best practices for data protection. Progent's certified Exchange experts can provide DAG support services to help you to create, implement and manage a DAG environment the provides world-class protection for your Exchange mailboxes.
How can Progent help us with our hybrid cloud solution?
Progent's hybrid cloud solutions consultants offer expert online support services to assist businesses of any size to integrate their networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux systems and apps in hybrid network models that combine on-premises IT assets along with public cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.
What VMware virtualization products are supported by Progent?
Progent offers the support of a certified VMware VCDX expert to help you design, configure, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, cloud environments, or hybrid systems. Progent's VMware vSphere consulting team can provide advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for administering private and hybrid cloud environments that provide high availability, data security, and disaster recovery.
What pricing structure does Progent use for support services?
Progent's easy per-minute billing model has no complicated contracts, retainers or hidden fees. Many competitors have minimum charges or other extra fees that drive up support costs. For remote support during normal business hours, you only get charged for the time spent resolving your problem. If it only requires ten minutes to resolve your problem, then you are only billed for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you are charged exclusively for the time when a Progent expert is actually on-site working on your issues. Just Progent's competitive by-the-minute rate. For urgent same-day on-site service calls, you may be charged for our consultant's travel time, but never a higher emergency rate. Since Progent has a large pool of engineers located throughout the entire service territory, an available consultant is typically near to assist. Progent can also dispatch onsite service to the majority of zip codes in the United States within one business day of receiving a service call. Progent's online support group has delivered help to small businesses in every state (Refer to Progent's nationwide testimonials.)
Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
Progent's seasoned IP Voice specialists offer Cisco UC520 consulting services to assist you to manage your legacy UC500 VoIP system or design and implement an efficient migration to a current VoIP system.
Can Progent help us integrate Cisco Catalyst 9100 Series Wi-Fi 6 APs?
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 AP consultants offer affordable online and onsite support for Catalyst Wi-Fi 6 wireless access points. To find out more about Progent's consulting services for Cisco's Catalyst 9100 Series Wireless APs, see Cisco Catalyst 9100 802.11ax APs system planning, configuration, and troubleshooting services.
Can Progent help design a fault-tolerant load balancing solution?
Load balancing your servers improves throughput and provides redundancy by working around crashed servers in a load-balanced array. Progent's load balancing support services cover a broad array of high-availability load balancing solutions including network load balancing, load balanced applications, network infrastructure routing, and content dispatching technology such as F5 Networks 3DNS. Fault tolerant load balancing technologies for which Progent offers consulting services include Windows Server 2008 R2 Network Load Balancing Manager, the NLB feature of Windows Server 2012, VM Load Balancing in Windows Server 2016, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Distributed Director and ACNS, and F5 BIG-IP Global Traffic Manager.
Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey makes it easy to plan and install a wireless LAN adapted to your environment, offering your business a wireless solution that delivers the coverage, performance, load-handling capability, QoS, data protection, and roaming capability your business requires. Progent's predictive wireless design services can be carried out remotely and make use of cutting-edge RF modeling and analysis tools to design an efficient wireless network. Progentís on-premises wireless survey features physical inspection, RF and data protection audits of your current wireless network, analysis of your site's layout, measuring for RF interference, signal propagation modeling, selection of the best placement for client-requested Wireless Access Points. Placement and configuration support for Wi-Fi APs include Cisco Aironet wireless access point consulting, Cisco Small Business 100/300/500 Wi-Fi access points consulting services, Catalyst 9100 Series Wireless access points system planning, Meraki Wi-Fi access point integration and consulting support, and Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.
Does Progent have expertise with firewalls from Palo Alto Networks?
Progent's Palo Alto Networks firewall consultants can help you select, deploy, and manage Palo Alto Networks firewalls to create a next-generation security ecosystem that extends across your data center and cloud assets and protects any user anywhere with any endpoint device. To learn more, see Progent's Palo Alto Networks PA-Series firewall integration consulting.
Can Progent help us with desktop and mobile device configuration management?
Progent offer Microsoft System Center Configuration Manager (SCCM 2012) design and deployment, Microsoft System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Intune consulting to consolidate and simplify the administration of your PCs along with your Cloud-connected tablets and smartphones. Progent can assist you to migrate efficiently to SCCM 2012 from a legacy change management solution or assist you to enhance your current SCCM 2012 ecosystem to support your evolving IT requirements.
What services are available from Progent to support Windows Server 2003?
Progent can help you with managing, maintaining and repairing business network solutions powered by Windows Server 2003, and can support your move to Windows Server 2012 R2 or later from Windows 2003 Server. Progent's upgrade support services include design, installation, configuration, piloting, education, and remote troubleshooting. If you are considering creating a hybrid architecture that combines on-premises resources with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.
What Microsoft financial reporting applications can Progent help customize?Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Microsoft Axapta)
Microsoft Dynamics GP Business Accounting Software (formerly Great Plains)
Microsoft Dynamics NAV Business Management Software (formerly Microsoft Navision)
Microsoft Dynamics SL Accounting Software (formerly Solomon)
Microsoft Dynamics RMS (Retail Management System)
Progent's Experts Team offers comprehensive consulting expertise in crucial application areas, allowing you to tailor responsive, economical and highly functional business solutions that meet the unique needs of your organization. Progent's line-of-business software developers can help you to customize Microsoft's major eCommerce-capable applications such as:
Can Progent help us migrate to System Center 2016 Configuration Manager?
System Center Configuration Manager 2016 automates application and device deployment at scale, simplifies compliance settings management, keeps track of network resources, protects against company data leakage, performs health reporting, allows safe end-user self service, and delivers a common point of control for managing mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of planning, implementing, operating and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid environments.
How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
Progent's Jabber consultants can provide remote or onsite support to help organizations of any size to plan, implement, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth support for all the technologies that go into building a cohesive Jabber collaboration solution including Cisco network devicesand management software, Microsoft Office applications, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and the many other pieces of a modern collaboration solution.
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and you need computer help, IT outsourcing, or advanced expertise from a Progent consultant,
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