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Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP products to the newest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally branded CallManager, or with Unified CM Express to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM applications such as Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's consultants can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, solving IP phone registration issues, configuring SIP PSTN trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.
What are the key features of Progent's IT outsourcing packages?
Features of Progent's IT outsourcing packages include network evaluation to make sure that your computer system meets professional standards of security and remote access, round-the-clock network monitoring using Microsoft Operations Manager to resolve issues before they disrupt your productivity, optional Help Desk Services from Progent's technical experts, security audit to help preserve your network from intruders and virus attacks, application of Service Packs and security patches for servers and applications, reduced rates on Progentís remote and in-person network support services, and the expertise of Progentís team of Microsoft-certified system engineers and service technicians.
How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 consultants and Windows Server 2012 R2 consulting experts can help you analyze the possible benefits of Hyper-V-based virtualization for your business, conduct pilot installations to verify Hyper-V's operation with your production software, evaluate your network architecture for smooth performance with virtualization solutions, assist you in upgrading to Windows Server 2016 or Windows Server 2012 R2 and setting up Windows Hyper-V, train your IT personnel to monitor and administer Hyper-V, provide world-class consulting support for improving the protection of your virtual machines, design and validate disaster recovery procedures that maximize system availability, and provide ongoing consulting and maintenance including affordable online troubleshooting and turn-key Help Desk services.
Can Progent help us automate network infrastructure mapping and management?
ProSight WAN Watch infrastructure monitoring and management service makes it easy and inexpensive for small and mid-sized organizations to diagram, monitor, enhance and troubleshoot their networking appliances like routers and switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are always updated, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating complex management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, locating devices that require important updates, or isolating performance bottlenecks. Find out more about Progent's complete ProSight suite of affordable network management outsourcing services for small and mid-size organizations.
Does Progent offer desktop support services?
Progent offers a broad range of cost-effective consulting and support services to assist your company to deploy, integrate, troubleshoot, and manage workstations and laptops based on Windows, Apple macOS and OS X, or popular versions of Linux. Progent's desktop PC support services include Windows 10 planning and migration consulting, Windows 8.1 consulting support, Microsoft Windows 7 support, MS Office and Office 365 integration, and 64-bit processing upgrades.
Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services, Which is included with Windows Server and Windows desktop, is a powerful server role for web site hosting and web software development. The latest releases provide enhanced security, dependability, scalability, and troubleshooting while also delivering significant enhancements in automated and remote management. A variety of familiar extensions to Internet Information Services have been built into newer releases such as the rules-based Request Filter Module (formerly called URL Scan), which can block potentially harmful HTTP requests from being run by web applications. Progent's IIS consultants can assist your company to deploy IIS and the latest extensions to IIS Manager like the GUI interface for controlling FastCGI applications.
Does Progent Offer Business Continuity Planning Services?
Progent offers high-level remote consulting for disaster recovery/business continuity planning, testing, and training to help you to respond to potential disasters, reduce downtime for your vital IT functions, eliminate data loss, and comply with examiners' letters and contractual requirements. Progent's business continuity consultants can team with your executive and IT administration group to provide risk analysis, identify interdependencies, specify the resources required to run your business, determine key IT functions and specify acceptable recovery times, select hot backup centers, set up secure offsite connectivity for crucial employees, implement notification systems and define duties for personnel, write a complete recovery and test plan, and train key people to carry the agreed upon plan. Progent's Windows Server 2016 disaster recovery consultants can assist you to plan and deploy an affordable disaster recovery solution for multi-site or hybrid cloud environments using failover cluster tools field-tested in Microsoft's Azure public cloud.
Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent can provide the expertise of RIM BlackBerry-certified professionals who can assist small businesses to design, manage, and troubleshoot BlackBerry Enterprise Server and BlackBerry mobile devices affordably and effectively, doing away with the need for an internal BlackBerry expert and minimizing the cost and distraction of supporting a mobile wireless workforce. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-expert consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of expertise, in conjunction with Progent's proven remote support model, provides small and mid-size companies an efficient solution for integrating BlackBerry technology seamlessly into their IT system.
Does Progent Offer MySQL Application Programming and DBA Services?
Progent's MySQL software programmers, database architects, and DBAs offer affordable remote database administration or software programming services and can help organizations of any size to integrate and support MySQL within a dependable network infrastructure that offers high levels of speed, expandability, and protection. Progent also has proven skill assisting businesses migrate applications from an Oracle environment to MySQL.
Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent offers remote or on-premises help from a certified CCIE consultant to help you to design, deploy, administer and troubleshoot unified communications networks built on Cisco Unified Communication products in a local, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have in-depth backgrounds helping companies of any size to create advanced collaboration ecosystems by providing expert services that include Cisco Unified Communications Manager (Unified CM) and Cisco CallManager system design and deployment, IP voice and video phones and soft phones configuration, and Cisco wireless IP phone solutions. Progent can assist you with Cisco's extensive portfolio of UC applications such as Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Unified Contact Center, and Unified Mobility.
How Can Progent help with Microsoft SharePoint?
Progent has been providing SharePoint support since the initial SharePoint product was released more than a a dozen years, and Progent has the scope of IT know-how to assist organizations of all sizes to design and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring significant business benefit to your IT investment. Progent's Microsoft-certified consultants can help your company to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from another collaboration environment; determine if an on-premises, Cloud-based or hybrid deployment is most sensible for your organization; and select the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management services or can help in specific tasks related to your SharePoint 2013 migration.
What are the advantages to my business of Progent's network monitoring services?
Microsoft System Center Operations Manager increases the stability of mission-critical applications by proactively detecting and helping to resolve trouble spots before they are able to bring down a server. Operations Manager can optimize system performance by examining user-defined performance levels and usage patterns on critical servers, allowing IT support staff to be more efficient in integrating performance-related resources and to eradicate problem areas before they bring about severe system traffic jams. However, configuring Operations Manager to take full advantage of this feature-rich monitoring software can be difficult. With over five years of background with the NetIQ software upon which MOM is derived, Progent's consulting staff can help you choose the proper Microsoft System Center Operations Manager components, install and configure Operations Manager, and create custom rules, scripts, reports and alerts for your network environment. Progent can also record Operation Manager's server monitoring policies and procedures for your IT department.
Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Meraki Wi-Fi access point experts provide remote and onsite support services to help businesses of all sizes to design, deploy, maintain, upgrade or debug Wi-Fi networks that include Cisco Meraki cloud-managed APs. Progent can assist you to set up and support Meraki-based wireless networks for environments that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco products such as Catalyst, Nexus and Meraki switches, routers and firewalls to build a cohesive ecosystem that delivers the same connectivity, performance, security compliance, ease of management and uptime for wired and wireless clients regardless of their location or computing device. (See Cisco Meraki switches integration.)
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