Onsite Service Available in Sacramento, Elk Grove, Parkway, South Sacramento, Florin

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

Can Progent help configure and integrate Cisco wireless VoIP phones?
Successful integration of Cisco's wireless VoIP phones usually demands that IT teams configure and fine tune many components of your Wi-Fi infrastructure such as access points, routers and switches, wireless LAN controllers, and call management software. Progent's wireless VoIP phone configuration and troubleshooting experts offer online and onsite assistance to help your organization create and administer a Cisco wireless IP phone solution by delivering integration services that can range from debugging the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.

How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
System Center 2016 Operations Manager is designed to promote consistent performance and maximum uptime for critical workloads by offering centralized, cross-platform monitoring of IT resources deployed across on-premises datacenters and cloud environments. Progent's consulting team can provide world-class online and onsite support to assist organizations of all sizes to design, implement, tune, enhance and troubleshoot SCOM 2016 deployments. Progent's SCOM 2016 consulting experts can assist your company to migrate to SCOM 2016 from older versions or from different IT infrastructure monitoring platforms, or combine a variety of monitoring tools into a unified IT management solution. Progent can also help you expand your Operations Manager 2016 environment to include resources based in public clouds by delivering Microsoft Azure integration consulting and Amazon AWS hybrid cloud solutions.

What pricing structure does Progent use for support services?
Progent's simplified per-minute billing model requires no complex contracts, retainers or hidden fees. Many competitors have minimum billable time or other extra charges that drive up service. For remote support during normal working hours, you only pay for the actual time spent resolving your issue. If it only requires ten minutes to resolve your issue, then you are only billed for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you are billed only for the time when a Progent expert is actually on premises solving your issues. Just Progent's competitive per-minute rate. For emergency same-day on-site service calls, you may have to pay for our consultant's travel time, but not an increased emergency rate. Because Progent has a large pool of engineers located throughout the entire service territory, an available consultant is usually near to assist. Progent can in addition dispatch on-premises technical support to the majority of zip codes in the U.S. within 24 hours of answering a service call. Progent's remote technical support team has provided help to small businesses in every state (Refer to Progent's nationwide testimonials.)

Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting to assist organizations of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.

Can Progent provide the support of a CISSP-certified cybersecurity consultant?
Progent's CISSP-certified network security experts can help businesses of any size with any facet of IT security. Progent can help create efficient cybersecurity solutions that protect a small business against advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that support onsite, online, and mobile users accessing IT resources distributed over multiple physical sites and public and private clouds.

Does Progent support Citrix desktop virtualization software?
Progent's Citrix-certified virtual desktop consultants can help your business to plan, install, manage, and support a virtual Windows application delivery system by providing Citrix XenDesktop expertise and XenApp support. Progent's Cisco-certified CCIE network consultants can show you how to optimize your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support experts can help you to administer and support an off-site datacenter that offers high uptime, advanced security, and fast disaster recovery. Progent's Citrix technology experts can also help you manage and support other virtualization solutions from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V support.

Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware appliance built by Barracuda or a software-based appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup safeguards critical business data generated locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting support services to help you to design, configure, manage and repair a backup and disaster recovery system built on Barracuda Backup. For more information, see Barracuda Backup and disaster recovery consultants.

Does Progent provide consulting services for Microsoft Small Business Server?
Although the Microsoft Small Business Server product line is no longer offered by Microsoft, this powerful package remains in wide use. Progent offers extensive Microsoft Small Business Server support services for all releases of the platform. Also, Progent's Windows Server Essentials consultants can assist your organization to evaluate the possible advantages of transitioning from an on-premises environment powered by SBS 2011 or earlier to a hybrid onsite/cloud computing model by carrying out a migration to Windows Server 2012 R2 Essentials and to Microsoft's cloud-based application suite. Regardless whether your resources are hosted on a local datacenter, in the cloud, or across a combination of of environments, Progent offers comprehensive consulting, technical support, and software development services for Microsoft's core platforms including Windows Server, Exchange, SharePoint Server, and Microsoft SQL Server.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting consultants offer remote and on premises consulting to assist you with any aspect of BI reporting ranging from debugging or enhancing reports to designing and implementing an advanced BI solution. Progent's BI consultants can assist your company to maintain your existing BI environment, assist you to upgrade databases and applications from a discontinued reporting platform to a modern one, and deliver custom online mentoring tailored to your individual needs. Progentís business reporting and analytics professionals can provide experience in all popular business analytics reporting tools including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Designer.

More Questions and Answers

If your small business is in the Sacramento area and you are in need of computer help, IT outsourcing, or high-level services from a Microsoft or Cisco certified engineer, call 916-273-1400 or visit Contact Progent.

  • California Remote Support
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  • Online Troubleshooting in California
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  • IT Consultant for Redhat Linux, Solaris, UNIX in Dallas Fort Worth Metroplex
  • Online Support Services in California

An index of content::

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For custom program development, Progent can supply programming experts to write line-of-business software in areas such as eCommerce, web site design, Microsoft Dynamics products such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progentís experts can use Internet Information Services to build custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers expertise in a wide array of custom program development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.

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Progent has developed a variety of programs that allow single consultants or organizations to make money by becoming referrers, sales agents, or resellers of Progent's IT support and network consulting. Alternatives include operating as a sales representative for Progent-branded support or taking advantage of Progent's consulting engineers but retaining your own brand as a seamless arm of your IT services company.

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Progent's support specialists in Apple OS X and Microsoft Windows technology can help you combine Apple Macintosh and Windows systems into seamless environments with full sharing and collaboration functionality. Allowing efficient co-existence among a variety of servers and desktops powered by Mac OS and Microsoft Windows requires broad knowledge of and experience with Apple Macintosh and Microsoft products. Progent's background in Windows and Macintosh service makes it possible to provide world class support to businesses that depend on these platforms to maintain their strategic edge. Progent's consultants can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.

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Progent offers affordable online consulting to assist companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, preparedness evaluation, system design, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security.

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If your company does not need immediate remote support but you think you will require assistance with your network soon, you can save time and expenses and ensure that the appropriate expertise will be available when you need it by getting in touch with a Progent sales specialist and registering as a customer. For more information, call 800-993-9400 or send email to information@progent.com.

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Progent's UNIX family consulting services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience offers you a convenient one-stop consulting firm to show you how to build and maintain a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Mandrake.

Cisco Certified Expert SF Migration Help in California California San Francisco Networking Firms
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For corporations with branch offices in or any area served by Progent's engineers, Progent's Microsoft-Premier network consulting experts and certified Cisco network specialists can provide a range of IT support services such as project management, SOX compliance, office relocations, enterprise security, network architecture, local or phone-based branch office support, and troubleshooting for colocation hosting facilities. A Progent IT architect can help you design a multi-office network that makes efficient use of co-location facilities and Internet hosting sites. Progentís Microsoft Certified engineers can help major enterprises design, deploy and maintain major rollouts of updated releases of Microsoft technology including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional consultants can help you deploy Cisco products for connectivity solutions that incorporate simple, high-performance, integrated, and remote networking.

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Expert Microsoft Certified ISA Server Specialists
Professionals for ISA Server

Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can assist you to design, deploy, and support an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, performance and manageability that your company requires.

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Remote continuous monitoring, proactive alerts, and periodic reports are vital to maintaining the proper operation of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management technology has advanced so far that businesses of all sizes can afford a degree of network stability that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options delivered as low-cost services created to assist you to identify and resolve a an array of IT network problems before they get big enough to hurt productivity.

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Support for Microsoft CRM
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Microsoft CRM helps small companies build profitable client relationships. Built-in Sales and Customer Service components allow employees to share data to help promote sales success and offer steady, effective customer service. Progent can set up the most sensible network infrastructure, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can show you how to combine Microsoft CRM with your sales or customer service data.

Exchange 2003 Server Specialists Scottsdale, Maricopa County Exchange Server 2013 Server Migration Specialists
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Progent's Microsoft-certified professionals have 20 years of experience planning, integrating, and supporting messaging solutions for businesses in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email environment offers security, fault tolerance, easy connectivity for remote and wireless users, efficient management utilities, and seamless integration with telecommunications. Progent offers expertise and integration services for Microsoft Exchange 2016, Microsoft Exchange 2013, Exchange 2010 Server, Exchange 2007 Server, Exchange 2003, and Microsoft Exchange 20000 Server. Progent can also assist small or mid-size companies to migrate to Exchange 2016 or Exchange 2013 Server.

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Progent delivers the services of Microsoft and Cisco-Certified IT consulting professionals to offer clients affordable ways to help organizations maximize the value of Microsoft and Cisco products. For networks that range from remote offices to nationwide enterprises, Progent's network consultants can assist you to enhance your network's e-mail infrastructure, security, reliability, throughput, and IT management.

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Progentís Co-managed Help Desk service allows your business to share the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of veteran desktop support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is an advanced service desk solution based on the top shared PSA tool for managing service requests, ticketing, ownership, progress tracking, and reporting.

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Progent's Cisco-premier CCIE network engineers can help you to manage your existing PIX 500 or Cisco ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services

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Progent offers a broad array of affordable consulting and support services to assist your company to install, configure, repair, and manage desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can provide onsite or online assistance for individual computers or laptops or help your business to plan and carry out a company-wide rollout of new or updated OS platforms and business applications. Progent can also supply consultants and technicians to assist your company to prepare for and complete an office relocation or consolidation designed to produce minimal disruption of your productivity.

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Office 365 is Microsoft's extensive family of client productivity programs and cloud-hosted services available on a monthly or annual subscription basis. Office 365 applications and cloud-based services are available in a variety of subscription plans intended for markets ranging from students and households to global enterprises. Progent offers quick and easy online access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android technology. Progent can help you to evaluate the many subscription plans available with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and manage hybrid networks that seamlessly integrate on-premises and cloud-based resources.

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Progent's Private Cloud Hosting service offers complete hosting of a small or mid-size company's servers in an environment that delivers the maximum degree of dependability and expandability and is in addition simple to move to any data center. Progent's Private Cloud Hosting services are based on mature virtualization platforms that allow small companies with mixed- platform IT systems to economize dramatically on the expense of capital investments, system maintenance, and IT management while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.

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Progent's certified Internet Security and Acceleration Server consulting experts have broad experience developing Microsoft-based security designs for IT networks with many sites, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company design and implement an installation of Microsoft ISA Server 2004 that supports your information security requirements without restricting your productivity.

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The CISA credential is an important achievement that indicates mastery in information system security audit and control. Certified by ANSI, the CISA accreditation has candidates pass a comprehensive examination given by the ISACA international professional group. Progent offers the services of a CISA-Premier Cybersecurity audit consultant trained to assist businesses in the fields of information systems audit process, information technology administration, network assets and infrastructure lifecycle, information technology service delivery, protection of information assets, and business continuity preparedness.

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Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through rigorous testing and significant experience with information security design. ISSAP security experts possess comprehensive understanding of access management mechanisms and techniques, telecommunications and network security, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can help your company with all aspects of architecture security.

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If you are producing Linux-based applications in an environment that has Windows-based servers, PCs, and office applications, Progent offers full-service information technology outsourcing that allows you to concentrate on your area of high-value expertise without the continual distraction of managing your business network. By using automated server monitoring and by delivering online and in-person assistance as your business needs it, Progent represents an economical solution for maintaining an IT network that features high reliability, protection, and efficiency. Progent's UNIX/Linux developer assistance services include full-service information technology outsourcing, virtual server infrastructure, remote and on-site service and repair, network monitoring services, and Contact Center support.

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Windows 2003 Server Specialists
Windows Server 2003 Consulting

The experience of Progent's certified Windows Server consultants, with an average of over 11 years of support in Microsoft technology, assures you success in identifying the edition and configuration of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also assist you with designing, deploying, managing and troubleshooting powerful IT solutions powered by Windows Server, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.

Watchguard Firewall Configuration Testing for Information Assurance
Windows Server 2003 Consult Microsoft Windows 2003 Integration Services
Windows Server 2012 R2 Small Business IT Outsourcing Windows Server 2012 Technology Providers
Windows Server 2016 Outsourced IT Support Corpus Christi Kingsville Corpus Christi Texas Windows 2019 Server Network Installations
Windows SharePoint Services Technical Consultant SharePoint Portal Server Support Services
Endpoint Virus Immunization Support
ProSight ASM Endpoint Protection Technology Professional

Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based analysis tools to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily get by legacy signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to manage the entire threat lifecycle including blocking, identification, mitigation, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.

macOS and Cisco Security Technical Support Services Support and Setup