|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent help configure and integrate Cisco wireless VoIP phones?
Successful integration of Cisco's wireless VoIP phones usually demands that IT teams configure and fine tune many components of your Wi-Fi infrastructure such as access points, routers and switches, wireless LAN controllers, and call management software. Progent's wireless VoIP phone configuration and troubleshooting experts offer online and onsite assistance to help your organization create and administer a Cisco wireless IP phone solution by delivering integration services that can range from debugging the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
System Center 2016 Operations Manager is designed to promote consistent performance and maximum uptime for critical workloads by offering centralized, cross-platform monitoring of IT resources deployed across on-premises datacenters and cloud environments. Progent's consulting team can provide world-class online and onsite support to assist organizations of all sizes to design, implement, tune, enhance and troubleshoot SCOM 2016 deployments. Progent's SCOM 2016 consulting experts can assist your company to migrate to SCOM 2016 from older versions or from different IT infrastructure monitoring platforms, or combine a variety of monitoring tools into a unified IT management solution. Progent can also help you expand your Operations Manager 2016 environment to include resources based in public clouds by delivering Microsoft Azure integration consulting and Amazon AWS hybrid cloud solutions.
What pricing structure does Progent use for support services?
Progent's simplified per-minute billing model requires no complex contracts, retainers or hidden fees. Many competitors have minimum billable time or other extra charges that drive up service. For remote support during normal working hours, you only pay for the actual time spent resolving your issue. If it only requires ten minutes to resolve your issue, then you are only billed for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you are billed only for the time when a Progent expert is actually on premises solving your issues. Just Progent's competitive per-minute rate. For emergency same-day on-site service calls, you may have to pay for our consultant's travel time, but not an increased emergency rate. Because Progent has a large pool of engineers located throughout the entire service territory, an available consultant is usually near to assist. Progent can in addition dispatch on-premises technical support to the majority of zip codes in the U.S. within 24 hours of answering a service call. Progent's remote technical support team has provided help to small businesses in every state (Refer to Progent's nationwide testimonials.)
Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting to assist organizations of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Can Progent provide the support of a CISSP-certified cybersecurity consultant?
Progent's CISSP-certified network security experts can help businesses of any size with any facet of IT security. Progent can help create efficient cybersecurity solutions that protect a small business against advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that support onsite, online, and mobile users accessing IT resources distributed over multiple physical sites and public and private clouds.
Does Progent support Citrix desktop virtualization software?
Progent's Citrix-certified virtual desktop consultants can help your business to plan, install, manage, and support a virtual Windows application delivery system by providing Citrix XenDesktop expertise and XenApp support. Progent's Cisco-certified CCIE network consultants can show you how to optimize your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support experts can help you to administer and support an off-site datacenter that offers high uptime, advanced security, and fast disaster recovery. Progent's Citrix technology experts can also help you manage and support other virtualization solutions from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V support.
Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is a low-cost, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware appliance built by Barracuda or a software-based appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup safeguards critical business data generated locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad range of consulting support services to help you to design, configure, manage and repair a backup and disaster recovery system built on Barracuda Backup. For more information, see Barracuda Backup and disaster recovery consultants.
Does Progent provide consulting services for Microsoft Small Business Server?
Although the Microsoft Small Business Server product line is no longer offered by Microsoft, this powerful package remains in wide use. Progent offers extensive Microsoft Small Business Server support services for all releases of the platform. Also, Progent's Windows Server Essentials consultants can assist your organization to evaluate the possible advantages of transitioning from an on-premises environment powered by SBS 2011 or earlier to a hybrid onsite/cloud computing model by carrying out a migration to Windows Server 2012 R2 Essentials and to Microsoft's cloud-based application suite. Regardless whether your resources are hosted on a local datacenter, in the cloud, or across a combination of of environments, Progent offers comprehensive consulting, technical support, and software development services for Microsoft's core platforms including Windows Server, Exchange, SharePoint Server, and Microsoft SQL Server.
Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting consultants offer remote and on premises consulting to assist you with any aspect of BI reporting ranging from debugging or enhancing reports to designing and implementing an advanced BI solution. Progent's BI consultants can assist your company to maintain your existing BI environment, assist you to upgrade databases and applications from a discontinued reporting platform to a modern one, and deliver custom online mentoring tailored to your individual needs. Progentís business reporting and analytics professionals can provide experience in all popular business analytics reporting tools including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Designer.
More Questions and Answers
If your small business is in the Sacramento area
and you are in need of computer help, IT outsourcing, or high-level services from a Microsoft or Cisco certified engineer,
call 916-273-1400 or visit Contact Progent.