|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How Can Progent help with Microsoft SharePoint?
Progent has been delivering SharePoint support since the first SharePoint product was published more than a decade ago, and Progent has the scope of IT know-how to assist businesses of all sizes to plan and implement a SharePoint Server 2013 deployment and create SharePoint 2013 applications that bring significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can help you to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration environment; decide whether an in-house, online or hybrid deployment is most sensible for your company; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can assist in specific jobs related to your SharePoint 2013 migration.
Does Progent Offer MySQL Application Programming and DBA Services?
Progent's MySQL software developers and database administrators can provide cost-effective remote database administration or application development services and can help organizations of any size to integrate and support MySQL within a robust network infrastructure that offers advanced speed, scalability, and protection. Progent also has experience helping companies port databases from Oracle to MySQL.
Does Progent offer support for video conferencing and immersive telepresence?
Progent offers the services of a certified video conferencing engineer with expertise integrating technology from the major video conferencing/telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can help you to design, install, expand, or troubleshoot a video conferencing solution that protects your current investment and optimizes the business value of your information system. Progent also offers the services of network infrastructure engineers able to help companies of any size to build and troubleshoot a network that provides the speed, reliability, protection, and expandability you need to support your video conferencing/telepresence environment.
Can Progent help set up pilot systems to help our company test new technology?
The Progent Test and Training Lab at the QTS Data Center in Sacramento is available for testing mission-critical applications, developing cost-effective system upgrade procedures, assessing and tuning performance, designing or verifying disaster recovery solutions, mitigating compatibility issues, and establishing training systems for the latest technologies. For Progent customers who lack sufficient internal resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital outlay and technical risk while keeping vital IT projects on schedule.
Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
Progent's seasoned IP Voice experts can provide Cisco UC520 consulting services to help you to maintain your legacy UC500 VoIP gateway or design and implement a smooth migration to a modern IP telephony and voicemail solution.
Can Progent provide the consultation of a CISA-certified cybersecurity auditor?
The Certified Information Systems Auditor credential is a recognized achievement that indicates mastery in network security auditing. Certified by ANSI, the CISA credential requires that candidates undergo an extensive examination given by the ISACA professional group. Progent offers the services of a CISA-Premier Cybersecurity audit consultant able to help companies in the fields of information systems audit process, information technology governance, network assets and architecture lifecycle, IT support, protection of information resources, and disaster recovery preparedness.
What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing offerings include network evaluation to ensure that your computer system meets professional levels of security and off-site access, round-the-clock server monitoring using MOM to anticipate problems before they impact your business, if required Help Desk Services from Progent's technical staff, security audit to help preserve your system from hackers and viruses, installation of Service Packs and security updates for servers and applications, reduced rates on Progentís off-site and in-person network support services, and access to Progentís team of Microsoft-certified network architects and service personnel.
Does Progent offer an affordable security solution that can protect all my physical and virtual endpoints?
ProSight Enhanced Security Protection (ESP) services offer affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge tools packaged within a single agent managed from a single console. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that allows you prove compliance with legal and industry information protection regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent can also assist you to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.
Why should a small business outsource IT support?
Whether it involves architecting network infrastructure, establishing or outsourcing a Help Desk, deploying an updated messaging solution, or creating an on-line eCommerce system, outsourcing your network technical services can contain expenses and minimize risks, enabling IT service expenses to expand in a more steady and gradual way than is possible by building up a big, comprehensive in-house IT staff.
Can Progent help design a fault-tolerant load balancing solution?
Load balancing your servers enhances throughput and offers fault tolerance by working around crashed servers in a load-balanced farm. Progent's load balancing engineering services address a broad assortment of high-availability load balancing solutions such as network load balancing, load balanced application software, LAN/WAN infrastructure routing, and content dispatching technology including F5 Networks 3DNS. High availability load balancing providers for which Progent offers consulting services include Microsoft Windows 2008 Server R2 Network Load Balancing Manager, the Network Load Balancing feature of Windows Server 2012, Virtual Machine Load Balancing in Windows Server 2016, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 3-DNS.
Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, an integrated extension of Unified Communications Manager (CUCM), is a converged voicemail solution that facilitates teamwork by providing flexible set of options for retrieving voice messages within an environment that is simple to deploy and manage. Unity Connection allows you to access and manage your voice messages from your email inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified VoIP endpoint, a smartphone, or an iPad or tablet. Unity Express (CUE), offered in select Cisco Integrated Services routers, offers cost-effective voicemail, integrated messaging, interactive voice response, and automated-attendant functions for small to medium businesses and enterprise branch locations with as many as 500 voice mailboxes. Progent's Cisco-premier CCIE network consulting experts can provide Cisco Unity Connection and Unity Express (CUE) integration and technical support support to make sure your CUE deployment gives you the highest possible business advantage.
More Questions and Answers
If your small business is in the Sacramento area
and you are in need of technical help, information technology outsourcing, or advanced services from a Progent professional,
call 916-273-1400 or visit Contact Progent.