Onsite Service Available in Sacramento, Elk Grove, Parkway, South Sacramento, Florin

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services





More Questions and Answers

How Can Progent help with Microsoft SharePoint?
Progent has been delivering SharePoint support since the first SharePoint product was published more than a decade ago, and Progent has the scope of IT know-how to assist businesses of all sizes to plan and implement a SharePoint Server 2013 deployment and create SharePoint 2013 applications that bring significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can help you to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration environment; decide whether an in-house, online or hybrid deployment is most sensible for your company; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can assist in specific jobs related to your SharePoint 2013 migration.

Does Progent Offer MySQL Application Programming and DBA Services?
Progent's MySQL software developers and database administrators can provide cost-effective remote database administration or application development services and can help organizations of any size to integrate and support MySQL within a robust network infrastructure that offers advanced speed, scalability, and protection. Progent also has experience helping companies port databases from Oracle to MySQL.

Does Progent offer support for video conferencing and immersive telepresence?
Progent offers the services of a certified video conferencing engineer with expertise integrating technology from the major video conferencing/telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can help you to design, install, expand, or troubleshoot a video conferencing solution that protects your current investment and optimizes the business value of your information system. Progent also offers the services of network infrastructure engineers able to help companies of any size to build and troubleshoot a network that provides the speed, reliability, protection, and expandability you need to support your video conferencing/telepresence environment.

Can Progent help set up pilot systems to help our company test new technology?
The Progent Test and Training Lab at the QTS Data Center in Sacramento is available for testing mission-critical applications, developing cost-effective system upgrade procedures, assessing and tuning performance, designing or verifying disaster recovery solutions, mitigating compatibility issues, and establishing training systems for the latest technologies. For Progent customers who lack sufficient internal resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital outlay and technical risk while keeping vital IT projects on schedule.

Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
Progent's seasoned IP Voice experts can provide Cisco UC520 consulting services to help you to maintain your legacy UC500 VoIP gateway or design and implement a smooth migration to a modern IP telephony and voicemail solution.

Can Progent provide the consultation of a CISA-certified cybersecurity auditor?
The Certified Information Systems Auditor credential is a recognized achievement that indicates mastery in network security auditing. Certified by ANSI, the CISA credential requires that candidates undergo an extensive examination given by the ISACA professional group. Progent offers the services of a CISA-Premier Cybersecurity audit consultant able to help companies in the fields of information systems audit process, information technology governance, network assets and architecture lifecycle, IT support, protection of information resources, and disaster recovery preparedness.

What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing offerings include network evaluation to ensure that your computer system meets professional levels of security and off-site access, round-the-clock server monitoring using MOM to anticipate problems before they impact your business, if required Help Desk Services from Progent's technical staff, security audit to help preserve your system from hackers and viruses, installation of Service Packs and security updates for servers and applications, reduced rates on Progentís off-site and in-person network support services, and access to Progentís team of Microsoft-certified network architects and service personnel.

Does Progent offer an affordable security solution that can protect all my physical and virtual endpoints?
ProSight Enhanced Security Protection (ESP) services offer affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge tools packaged within a single agent managed from a single console. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP environment that meets your organization's unique requirements and that allows you prove compliance with legal and industry information protection regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent can also assist you to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

Why should a small business outsource IT support?
Whether it involves architecting network infrastructure, establishing or outsourcing a Help Desk, deploying an updated messaging solution, or creating an on-line eCommerce system, outsourcing your network technical services can contain expenses and minimize risks, enabling IT service expenses to expand in a more steady and gradual way than is possible by building up a big, comprehensive in-house IT staff.

Can Progent help design a fault-tolerant load balancing solution?
Load balancing your servers enhances throughput and offers fault tolerance by working around crashed servers in a load-balanced farm. Progent's load balancing engineering services address a broad assortment of high-availability load balancing solutions such as network load balancing, load balanced application software, LAN/WAN infrastructure routing, and content dispatching technology including F5 Networks 3DNS. High availability load balancing providers for which Progent offers consulting services include Microsoft Windows 2008 Server R2 Network Load Balancing Manager, the Network Load Balancing feature of Windows Server 2012, Virtual Machine Load Balancing in Windows Server 2016, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 3-DNS.

Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, an integrated extension of Unified Communications Manager (CUCM), is a converged voicemail solution that facilitates teamwork by providing flexible set of options for retrieving voice messages within an environment that is simple to deploy and manage. Unity Connection allows you to access and manage your voice messages from your email inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified VoIP endpoint, a smartphone, or an iPad or tablet. Unity Express (CUE), offered in select Cisco Integrated Services routers, offers cost-effective voicemail, integrated messaging, interactive voice response, and automated-attendant functions for small to medium businesses and enterprise branch locations with as many as 500 voice mailboxes. Progent's Cisco-premier CCIE network consulting experts can provide Cisco Unity Connection and Unity Express (CUE) integration and technical support support to make sure your CUE deployment gives you the highest possible business advantage.



More Questions and Answers

If your small business is in the Sacramento area and you are in need of technical help, information technology outsourcing, or advanced services from a Progent professional, call 916-273-1400 or visit Contact Progent.



An index of content::

Automatic Topology Mapping Professional Network Troubleshooting Support Outsourcing
Azure integration Consulting Professionals for Microsoft Azure integration
Online Support Services for Nexus NX-OS
Nexus 6000 Switch Technology Consulting

Nexus switches are intended to provide the speed, expandability, resilience, cloud readiness, capacity, security and ease of management needed to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide remote and on-premises support services to assist you to design an optimal switch topology, build pilot environments to validate your switching solution, install and configure Nexus switches, create and implement effective policies, perform security and compliance evaluations, configure advanced monitoring and alert systems, consolidate resources by means of virtualization technologies, troubleshoot switching and routing problems, optimize system performance, plan for expected growth, and take advantage of the advanced high-availability (HA) features available for Cisco's Nexus products. Progent can also help you to upgrade efficiently from outdated Nexus models or Catalyst switches to up-to-date Nexus platforms.

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BlackBerry BES Express Services BlackBerry BES Server Express Consultants
BlackBerry Email Network Support Consulting BlackBerry Redirector Outsourcing Des Moines, IA
Ubiquiti UniFi Wave 2 WiFi access point Consultancy
Ubiquiti UniFi AP Engineer

Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi devices installed across multiple venues with thousands of APs can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent can provide the skills of veteran wireless consultants who can help your organization to assess the benefits of Ubiquitiís UniFi technology for your business and help you to plan, deploy, manage, and troubleshoot your UniFi solution.

BlackBerry Exchange Small Business Network Consulting Firm BlackBerry Email Server Integrators
Postini Help and Support
Antispam Reseller

Email Guard from Postini provides continually upgraded spam and virus blocking, content filtering, and security from email-based directory harvesting and DSA attacks. Progent is a Postini partner and support firm. If your company is too small to purchase for a regular Postini license, you can still have the use of Postiniís Perimeter Manager services through Progentís E-Mail Guard antispam and virus protection aggregation program. Progentís expert e-mail security consultants can help you develop an email protection plan that includes antispam and anti-virus services and processes.

BlackBerry System Support Computer Installation for BlackBerry Redirector
Blackberry Services Remote Support for BlackBerry Enterprise Server
CISM Security Security Technical Support Group for Sacramento County Fault Tolerant BGP Specialist
Network Consulting for Windows and macOS
Integration Services for Apple Mac and Windows

Progent's service experts in Mac and Windows technology can show you how to combine Apple Macintosh and Windows systems into seamless networks with resource sharing and workgroup support. Enabling productive cooperation among a variety of servers and desktops powered by Mac OS and Windows calls for extensive knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's experience in Windows and Macintosh service makes it possible to offer expert support to businesses that rely on these technologies to maintain their competitive advantage. Progent's consultants can also assist you to interface Apple's iPhones and iPads with your Windows environment.

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Information Technology Consulting Group for Problem Escalation Through Teamwork

Progentís team of Microsoft and Cisco Premier Certified experts average more than ten years of real-world industry experience, at the forefront of network service, executing a broad range of IT tasks for a large array of customers. Each Progent consultant shares a proven set of personal best practices that are combined into shared best practices standards that Progent instills in its support personnel. This means that you get not only expert IT help, but also a consultant with field-tested methods for using computer knowledge to solve actual IT problems rapidly.

Cisco NSS3000 Network Storage Systems Consulting Services Cisco Spam and Virus Blocker Specialist
Citrix FlexCast Help and Support Citrix VDI Technical Support Services
4000 Router Network Consulting
1800 ISR Router Consulting

Cisco has designed a full array of routers that includes routers built to provide the protection, performance, and reliability required by customers from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and network uptime. Progent can help you choose and configure Cisco routers to build a solid foundation for your network and to make it easy to expand as you add new users, open new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS operating system, including Cisco's 800 family of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.

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The QTS Data Center is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now using the QTS data center as a colocation facility or if your business is planning on migrating your primary or disaster recovery system to the Herakles data center, Progent can provide a variety of affordable services including data center migration, equipment installation and updates, network optimization, comprehensive project management services, virtual server expertise, remote network monitoring, automated network management, application development, disaster recovery/business continuity solutions, security evaluation, and the support of Progent's Test Lab.

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SBS 2003 Computer Consultant
SBS 2008 Network Consultants

Microsoft Small Business Server is an affordable collection of essential servers that offers the basis for a powerful but easy-to-manage information. The integration demands of the Microsoft .NET functions included with Microsoft Small Business Server calls for an IT expert with real-world background and extensive experience in planning and implementing cohesive and comprehensive business technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in installing, managing, and servicing network environments powered by the Microsoft SBS suite of servers and programs.

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E-Commerce Contract Programmer

For custom application development, Progent can supply programming consultants to write line-of-business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics products such as Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Internet Information Services to create company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent offers experts in a broad array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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Exchange 2016 Disaster Recovery Consulting Services Exchange 2016 Upgrade Remote Support Services
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Progent's Microsoft-certified professionals have 20 years of experience planning, integrating, and maintaining messaging systems for businesses in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email system offers protection, service continuity, easy access for remote and wireless users, time-saving management tools, and seamless integration with telephony. Progent offers expertise and support services for Microsoft Exchange 2016, Microsoft Exchange 2013, Exchange 2010 Server, MS Exchange 2007, Exchange 2003, and MS Exchange 2K Server. Progent can also assist small or medium businesses to upgrade to Exchange 2016 Server or MS Exchange 2013 Server.

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Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable customer relationships. Integrated Sales and Customer Service components enable employees to share information to help improve selling success and offer steady, effective customer service. Progent can configure the optimal server and communications environment, including mobile wireless access, to back MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can help you integrate Microsoft Dynamics CRM with your sales or customer service data.

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SQL Server 2014 AlwaysOn Integration

Microsoft SQL Server 2014 includes major enhancements in key areas including speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works transparently with all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite services including system design, deployment, administration, troubleshooting, and software development services to help businesses of all sizes to realize maximum business value from their SQL Server 2014 deployment.

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3800 Router IT Consultants

Cisco has designed a full product line of routers including appliances built to provide the security, performance, and reliability demanded by customers from small businesses to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and network availability. Progent can help you select and configure Cisco routers to establish a reliable infrastructure for your network and to make it economical to expand as you support new users, open new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS platform, including the Cisco 800 series of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Routers.

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Microsoft Server Virtualization Support and Setup
Consultant Services for Virtual Server 2005

Microsoft Virtual Server, hosted on the Windows Server platform and based on software originally produced by Connectix, provides the power necessary to accomplish hardware reduction, software migration, and server quarantine projects via virtualization techniques in an enterprise-class computing environment with high scalability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at companies who want to improve operational efficiency in software programming and piloting, migration from outdated mission-critical applications, and hardware consolidation. Progent's professional Virtual Server consultants can help your IT staff to evaluate and deploy Microsoft Virtual Server.

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Remote Troubleshooting for SQL Server 2016 R Services
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SQL Server 2016 introduces major enhancements in performance, scale, security and compliance, uptime, BOYD support, plus integrated business intelligence. Innovations include PolyBase for processing structured and unstructured databases simultaneously for data warehousing, Jason support, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to assist businesses of all sizes to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

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Microsoft Dynamics NAV ERP Developer Support and Setup for Microsoft NAV Role Centers
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Progent's UNIX platform support services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient single consulting firm to show you how to build and manage a protected and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or major Linux platforms including RedHat Linux, SuSE Linux, Debian-GNU and Mandrake.

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Microsoft Exchange 2013 Project Planning Remote Consulting
Exchange 2013 SharePoint integration Remote Support Services

Exchange 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and introduces powerful new features as well as a revamped structure. These improvements affect key facets of IT such as manageability, high availability (HA), security and compliance, operational costs, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential advantages of upgrading to Exchange Server 2013, create an efficient test and rollout plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing online support and management services for Microsoft Exchange 2013.

Microsoft LCS Server IM IT Services Microsoft LCS Server Instant Messaging Support and Setup
Windows Server Essentials Consultant
Windows Server Essentials Backup Professional

Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level platform that allows small organizations to transition from the older physical in-house datacenter to the contemporary hybrid computing model that combines on-premises and cloud-based software and infrastructure. Progent's consultants can provide budget-friendly remote consulting and technical support for Windows Server Essentials. Progent can assist you to determine the potential productivity and cost benefits of migrating to Windows Server Essentials and adopting a hybrid local/cloud-based model for your network environment. Progent offers comprehensive project management support to help you design and carry out a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. Progent can also provide ongoing consulting, technical support, and training.

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Windows Server 2016 Security and Compliance Technology Consulting
Windows Server 2016 Privileged Access Management IT Consultants

Progent's certified IT consultants can provide Windows Server 2016 integration consulting services to help organizations of all sizes to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

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Microsoft SharePoint Server 2007 Online Support Services Microsoft SharePoint 2010 Consulting
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MS SQL 2008 Consultant Services
Microsoft SQL Server 2008 Online Help

Microsoft SQL Server 2008 offers powerful, familiar tools to IT experts and information workers, lessening the difficulty of designing, integrating, administering, and using company information and database applications in environments ranging from mobile devices to enterprise information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2008 call for an IT consultant with real-world experience and wide knowledge in designing and deploying data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.

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Network Design and Consulting Outsourced IT Management Services for Southfield
Network Support Help Desk Integration Support
Contact Center Computer Consultants

Progent's Virtual Help Desk support services are a seamless expansion of your in-house IT service organization. Virtual Help Desk can include high-end call center services such as a dedicated telephone number with custom greeting. Progent will also send calls directly to staff members who are specially set up and trained to support your account. Also, Progent's Helpdesk staff can manage trouble tickets with any client trouble ticket system for transparent integration with your internal technical services organization. Benefits of Progent's Virtual Network Support Help Desk Call Center services include high-end Microsoft and Cisco Help Desk Call Center expertise the minute you call, transparent extension of your in-house support staff, front-line help for critical client problems, and by-the-minute billing.

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Progent's ProSight Virtual hosting services offer small businesses a variety of advantages such as reduced capital costs, reductions in operational expense, improved executive focus, enterprise-class security, enhanced fault tolerance, and business continuity.

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Active Directory Onsite and Remote Support

For corporations with branch offices in California or any region covered by Progent's engineers, Progent's Microsoft-Certified IT consulting experts and authorized Cisco system consultants can provide a range of IT consulting services including project planning, SOX compliance, site relocations, corporate security, network design, local or phone-based branch office support, and technical support for co-location hosting facilities. A Progent network architect can help you plan a multi-office information system that makes smart use of co-location services and Internet data centers. Progentís Microsoft Premier engineers can help large enterprises design, deploy and support major rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progentís Cisco Certified Internetwork Expert and CCNP consultants can help you deploy Cisco technology for connectivity solutions that incorporate simple, high-performance, integrated, and wireless networking.

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Juniper Firewall/VPN Security Auditor

Progent's Juniper-authorized NetScreen consultants can assist you to install and integrate NetScreen 5000 series routers, migrate from previous NetScreen devices to more current Juniper products, and repair network infrastructure issues in all-Juniper or mixed-technology environments.

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Altaro VM Backup provides small and mid-size organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted environments and also enables cost-effective backup to Microsoft Azure storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective, military-grade encryption, item-level restore options for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and vCenter for handling larger environments, and support for Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is a certified Altaro partner and offers a wide array of services to assist you to plan, install, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup software.

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Progent's certified Office and Office 365 consultants can assist companies to incorporate Microsoft Office desktop and Office 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a seamless productivity solution that provides fast return on investment and enables better business results. Progent can help you to integrate Microsoft Office or Office 365 apps with one another and with additional key Microsoft platforms such as SharePoint, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility issues between various versions of Microsoft Office and offers live online instruction to individuals and groups.

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Progent's ProSight family of managed services are designed to offer organizations who have minimal in-house network support teams with affordable help from enterprise-class management platforms and technical experts. Advantages of Progent's ProSight line of managed services include predictable network management costs, automation of common administrative tasks, continual absorption of the latest technology, smooth transition from older technology to modern solutions, improved alignment of computer technology with strategic goals, guidance from seasoned network experts, and freeing up management to concentrate on business issues rather than fast-evolving network technology.

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Dynamics GP Software Technical Consultant

Progent can help you plan and implement a smooth migration to Microsoft Dynamics GP so that you preserve your information, improve your security, modernize your management reporting, take full advantage of Microsoft Office support, and reduce productivity disruption by designing and executing a smart migration plan. Progent can also help educate new Dynamics GP users so you don't waste productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports help, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to create custom business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains.

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Windows 2000 Server Support and Help

Progent's certified Windows Server 2000 consultants can provide computer help and IT consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, optimization, and troubleshooting offerings include network planning, installation, project management, local and remote support, Call Center outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.

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Progent's Microsoft-certified engineers can provide affordable online and on-premises support to implement your upgrade to Exchange Server 2010, produce thorough documentation of your new email environment, train your IT team and users to get them ramped up quickly on Exchange Server 2010, and offer continuing management services and technical support. Progent's consultants can also assist you to migrate from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.

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Exchange Server 2013 includes significant improvements to the functionality of Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements affect vital facets of IT like ease of administration, availability, compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential business benefits of migrating to Exchange 2013, design a cost-effective validation and rollout plan, and educate your IT team to manage your Exchange Server 2013 solution. Progent also offers affordable remote consulting and management for Exchange 2013.

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The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for testing mission-critical applications, creating cost-effective system upgrade methodologies, evaluating and optimizing performance, planning or validating disaster recovery solutions, mitigating compatibility issues, and building training environments for the latest products and technologies. For Progent customers who lack adequate internal resources to assemble proper pilot environments, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep vital network initiatives on schedule.

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Progent provides high availability load balancing support covering system load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching products including F5 Networks 3DNS. non-stop load balancing providers for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.

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By using virtual server technology, companies can operate many virtual servers on one physical server. Virtualization technology allows companies to gain all the benefits of server segmentation, but without the expense associated with purchasing extra server hardware. Virtualization is the critical technology for private clouds, which provide important benefits such as reducing the costs of capital equipment, facilities, and administration while enhancing data protection, system availability, and disaster recovery. Other important server management technologies are network monitoring software, Microsoft WSUS, and remote server management cards. Progent's certified server management specialists can help you with all areas of server consolidation and administration to allow your company to contain costs and save time.

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If your business operates a Solaris environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-premier consultants can assist your entire enterprise in a wide range of security topics such as security management procedures, security design and strategies, connection management systems and techniques, software development security, operations security, physical security, telecommunications, infrastructure and web security, and business continuity preparedness. CISM and ISSAP stipulate the core competencies and worldwide standards of performance that information security professionals are required to possess. These accreditations give executive management the assurance that consultants who have achieved their CISM or CISSP certification have demonstrated the experience and knowledge to offer effective security management and engineering services.

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For small and midsize companies, computer security and information assurance and compliance is too complex to stay ahead of but too dangerous to overlook. The largest biggest enterprises have been breached, and the top cloud services have on occasion been taken down. It looks like there's nowhere to hide. Progent has made it affordable for small and midsize businesses to implement vital IT security projects successfully by providing the benefit of billable time to the nearest minute with no minimum charge for remote help. This means you have the help of a seasoned computer consultant to deliver precisely the knowledge you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any aspect of system security including security assessments, malware screening and recovery, spam and email content filtering, email data loss and data leak prevention, compliance reporting, and designing a comprehensive security plan.

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