|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Does Progent Offer MySQL Application Programming and DBA Services?
Progent's MySQL software programmers and DBAs offer affordable remote database administration or application programming services and can assist organizations of any size to configure and manage MySQL in a dependable network environment that offers high levels of performance, expandability, and security. Progent also has experience assisting companies port applications from Oracle to MySQL.
What pricing structure does Progent use for support services?
Progent's simple by-the-minute billing model requires no complicated contracts, retainers or hidden fees. Many other companies have minimum charges or other extra fees that increase support costs. For remote support from Progent during regular working hours, you only pay for the time spent resolving your problem. If it only takes ten minutes to fix your issue, then you are only charged for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you pay only for the time when a Progent team member is actually on premises solving your problems. Just Progent's competitive by-the-minute rate. For urgent same-day onsite service calls, you might be billed for our engineerís travel time, but not an increased emergency rate. Because Progent maintains a large pool of consultants located throughout the entire service territory, an available expert is usually close by to assist. Progent can also provide onsite support to the majority of zip codes in the United States within one business day of answering a service call. Progent's online technical support group has provided help to small companies in every state in the U.S (Refer to Progent's nationwide testimonials.)
Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, an integrated expansion of Unified Communications Manager (CUCM), is a converged voicemail platform that accelerates teamwork by offering a variety of options for retrieving voice messages within a framework that is easy to implement and manage. Cisco Unity Connection allows you to read and manage voice messages from your Exchange inbox, web browser, Cisco Jabber, a Cisco Unified VoIP endpoint, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), available in select Cisco ISR routers, offers affordable voicemail, unified messaging, interactive voice response (IVR), and greeting functions for small to mid-size businesses and corporate satellite offices with as many as 500 workers. Progent's Cisco-premier CCIE consultants can provide Unity Connection and Unity Express (CUE) configuration and technical support services to ensure that your voice messaging deployment gives you maximum competitive value.
How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
System Center 2016 delivers major enhancements in the management of hybrid cloud networks through advanced integration with Windows Server 2016 servers, Windows 10 clients; unified management of mixed-OS networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants offer advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and configure a new implementation of Microsoft System Center 2016, extend or tune your current one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center solution.
Can Progent help our business relocate our IT infrastructure?
Progent can supply Microsoft and Cisco-premier network experts who can show you how to perform a seamless IT infrastructure relocation to a new facility, including data center selection and deployment, project management, defining a complete security strategy that covers physical security, ISP selection and synchronization, and efficient system updates. Progent can in addition assist your company to identify a remote data center to host your key servers, plan your environment, and provide ongoing remote data center support.
Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit upgrade experts can help you to update your application servers and desktop PCs affordably from 32 bits to 64 bits. Progent can help you to calculate the costs and advantages of migrating to 64-bit computing, design an economical migration strategy that reduces operational disruptions, and offer timely remote support to assist your company to install 64-bit software and application software on your current computers. Progent's Microsoft-premier network consultants can assist your company to integrate the 64-bit editions of Microsoft products like Windows Server 2008, Exchange Server, Windows 7, and Microsoft Office Excel.
What web development services are available from Progent?
If you need to redo your company web site, build internal webs for functions such as human resources or employee education, create a compelling web presence for a new venture, or put together enterprise-level, data-driven web applications, Progent has talented and seasoned web site development consultants. Web site custom software development services offered by Progent's Applications Experts Team include web software development, web site project management, Microsoft ASP and Microsoft .NET programming, and graphical content design. Progent's SQL Server programmers, Oracle programmers and database administrators, MySQL database consultants, and Microsoft Access consultants can help you to design, build, and maintain data-powered sites. Progent's consulting experts can also help you construct and maintain a protected, robust server and communications infrastructure incorporating remote and wireless connectivity, to host your web platforms.
Can Progent provide the support of a CISSP-certified cybersecurity consultant?
Progent's CISSP-premier cybersecurity experts can help businesses of all sizes with any aspect of information system security. Progent can help implement cost-effective cybersecurity systems that protect a small business against modern malware attacks or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate local, remote, and mobile clients accessing IT resources distributed across a mix of physical sites and public and private clouds.
Does Progent support Juniper and NetScreen Products?
Progent's Juniper Networks-authorized network consultants can help you to design and implement Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and migrate smoothly from discontinued products to current versions. Progent's Junos OS consultants can provide support for Juniper's flagship network operating system to enable your business to simplify the administration and strengthen the protection of your Juniper VPN devices and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can help organizations manage networks that include a combination of Juniper's OS platforms.
What Microsoft financial reporting applications can Progent help customize?Microsoft Dynamics AX ERP Software (formerly Microsoft Axapta)
Microsoft Dynamics GP Accounting Software (formerly Great Plains)
Microsoft Dynamics NAV Software (formerly Navision)
Microsoft Dynamics SL Business Accounting Software (formerly Solomon)
Microsoft Dynamics RMS (Retail Management System)
Progent's Experts Team provides comprehensive consulting know-how in specific application areas, enabling you to tailor responsive, affordable and highly functional IT solutions that align with the unique needs of your business. Progent's software application developers can help you to customize Microsoft's popular eCommerce-capable offerings including:
More Questions and Answers
If your small business is in the Sacramento area
and you require technical assistance, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified engineer,
call 916-273-1400 or visit Contact Progent.