Monterey Peninsula
Salinas, Castroville:
Certified Computer Support Professionals
Q&A
Onsite Service Available in Salinas, Marina, Castroville
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
| City | Address | Phone | Link |
| Monterey | 419 Webster Street Monterey, CA 93940 United States |
(831) 824-2134 | Monterey Network Support Services |
| Salinas | 1615 Bunker Hill Way Salinas, CA 93906 United States |
(831) 400-1300 | Salinas Network Support Services |
| Santa Cruz | 101 Cooper St, #4526 Santa Cruz, CA 95060 United States |
(831) 600-4300 | Santa Cruz Network Support Services |
- Does Progent offer 24x7 network monitoring for small businesses?
- Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
- Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
- How can Progent help us migrate to Skype for Business Server?
- Does Progent sell or support SentinelOne's endpoint detection and response (EDR) products?
- How can Progent help us with our hybrid cloud solution?
- What services are available from Progent for Microsoft Office Word and Microsoft 365 Word?
- How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
- What are the most popular consulting services available from Progent for large enterprises?
- How can Progent help us create a disaster recovery solution for Windows Server?
- Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
- Can Progent help us configure or troubleshoot Cisco Small Business 100/300/500 WiFi Access Points?
Even if your IT budget is small, Progent offers value-priced service packages that will give your network the reliability, security, and functionality your business requires. Progent's optional 24x7 Network Monitoring Services, leveraging the skill of experienced Microsoft and Cisco certified IT experts, the latest network administration applications, and economical service programs, will keep your line-of-business network software and servers operating smoothly.
Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a consistent workflow for restoring applications and services rapidly following a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for site recovery, upgrades and patches and can generate reports to confirm full service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware SRM and VMware NSX consultant to assist you to plan, configure, test and manage a disaster recovery system based on VMware Site Recovery Manager.
Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than 25 years of experience helping manufacturing and service companies to simplify complex supply chains and streamline key processes to bring products to market fast and meet customer schedules dependably. Progent offers the expertise of an ERP specialist with more than 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite consulting that spans from occasional advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Microsoft 365 integration, training, and DBA services. To find out more, visit SyteLine/Infor CloudSuite Industrial ERP Expertise.
How can Progent help us migrate to Skype for Business Server and Teams?
Skype for Business Online has been retired and has been replaced by Microsoft Teams. Progent's Microsoft-certified Skype for Business consultants can provide consulting and troubleshooting aid to assist your organization to maintain and manage your local Skype for Business environment or migrate to a hybrid architecture that federates your local Skype for Business system with Microsoft Teams. Progent can help yo to plan and implement an efficient topology for Microsoft Teams that delivers high reliability and scalability. Progent can also test your communications security strategy. If you need guidance upgrading to Microsoft Teams, call Progent's planning and migration services for Microsoft Teams and Teams Premium.
Does Progent sell or support SentinelOne's extended detection and response (XDR) products?
Progent is a dealer and integrator for SentinelOne's Singularity XDR product line, a subscription-based, cloud-centric threat management solution that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response (EDR) and extended detection and response (XDR) for defending against ransomware and other cyberattacks. Find out more about Progent's SentinelOne Singularity sales and configuration expertise.
How can Progent help us with our hybrid cloud solution?
Progent's hybrid cloud solutions consultants offer advanced online support services to assist businesses of all sizes to connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and manage hybrid ecosystems that support Windows and Linux systems and apps in hybrid architectures that seamlessly combine physical IT assets along with cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a range of public cloud integration services such as Microsoft 365 integration with on-premises Exchange deployments, Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting.
What services are available from Progent for Microsoft Office Word and Microsoft 365 Word?
Progent's certified Office Word and Microsoft 365 Word consultants offer a broad selection of affordable remote consulting services to help your organization to manage and troubleshoot your current Microsoft Office Word solution or assist you to upgrade to a current version of Office Word. Services available from Progent's experts include VBA programming, isolating and fixing compatibility issues between various releases of Word, interfacing Office Word with different Microsoft Office applications like Excel and Microsoft Outlook or with third-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security support, and smart phone integration, and remote Office Word training sessions tailored for individuals or groups.
How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable uptime for critical workloads by offering unified, mixed-platform monitoring of physical and virtual resources installed throughout on-premises systems and private and public clouds. Progent's consulting group can provide world-class online and onsite support to assist businesses of any size to plan, integrate, optimize, enhance and repair Operations Manager 2016 solutions. Progent's SCOM 2016 consultants can assist you to migrate to SCOM 2016 from earlier versions or from other IT infrastructure monitoring platforms, or combine multiple monitoring tools into a unified IT management ecosystem. Progent can also show you how to extend your Operations Manager 2016 environment to include infrastructure based in public clouds by providing Microsoft Azure integration and Amazon AWS hybrid cloud expertise. In addition, Progent's experts can help you upgrade from SCOM 2016 to more recent versions including SCOM 2019 and SCOM 2022.
What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise IT support services include:
- Planning, piloting, configuring and troubleshooting Microsoft-based IT solutions by providing services including complicated Active Directory and Azure AD installations, Exchange Server 2019 integration and troubleshooting, MS Exchange 2016 Server upgrade support, Microsoft Exchange 2013 integration, Microsoft System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and SQL Server 2019 programming,
- Configuring and supporting network monitoring tools including Microsoft Operations Manager
- For companies who need assistance with Windows Server 2022 solution design and integration support, Windows Server 2019 planning and deployment consulting, Windows Server 2016 hybrid integration, or migrating to Exchange 2019, Progent can help with project management and can also provide temporary technicians to help with roll-outs at sites throughout and larger cities across the U.S.
- Online access to Cisco-premier CCIE network diagnostics experts to repair tough connectivity problems affecting the availability or performance of complex IT systems
- Senior project managers to help large organizations to follow leading practices to make sure strategic projects are completed on time and on budget
- Continuity planning experts to prepare for a catastrophic event by addressing not only information network recovery but also operational logistics such as emergency notification systems, temporary office areas, alternative transportation, and regulatory reporting
- Expertise in helping large organizations establish a far reaching security strategy that includes cutting-edge technology from Microsoft and Cisco and conforms to industry leading practices
- Network security assessment service bundles to provide an objective and comprehensive security evaluation from a group of certified security engineers
Progent's Windows Server 2022 disaster recovery experts, Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery consultants can assist your organization to plan and deploy a disaster recovery solution based on Microsoft's latest failover clustering tools such as Cluster OS Rolling Upgrade, Cluster Sets for deploying and managing large non-stop scale-out clusters, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard hardware, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical deployment of a stretch cluster quorum arbitration point hosted on Microsoft Azure.
Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your network documentation, you can eliminate up to half of time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you’re making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it. Learn about Progent's ProSight portfolio of managed IT services for small and mid-size businesses.
Can Progent help us configure or troubleshoot Cisco Small Business 100/300/500 WiFi Access Points?
Cisco's Small Business 100, 300 and 500 series of APs are Linux-powered units intended as value-priced Wi-Fi APs for small offices. Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants offer remote or on-premises integration and debugging support to assist your organization to plan, configure, upgrade, optimize, administer and debug Cisco Small Business Wi-Fi AP deployments of any size or architecture. For details about Progent's support for both current and older Cisco Small Business family of WiFi APs, see Cisco Small Business 100, 300 and 500 wireless access points planning and support.
An index of content::
Remote Access Remote Support
Online Consulting Cisco RADIUS Security
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business deploy and support Cisco's security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to evolve with your growing business requirements. Progent's Cisco-Certified network consultants are familiar with Cisco's complete family of products targeted at eliminating information theft, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can help you integrate Cisco technology to get secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control framework for user authentication, permissions, and accounting from an easy-to-use Web interface.
Consulting ProSight Small Business Private Clouds
Immediate ProSight Virtual Hosting Specialist
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small organization's production servers in an environment that delivers the maximum level of availability and scalability and is also easy to migrate to any data center. ProSight Virtual Hosting and management options are based upon mature virtualization platforms that allow small businesses with multi- platform IT systems to save significantly on the expense of capital equipment, infrastructure maintenance, and network management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Consulting Services Services Documentation
Services Documentation Technology Consulting
Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all delivered services. Unlike some independent consultants or local service organizations who provide scant documentation or specifics of services performed, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the support documentation transmitted by each consultant to each client. The practice of detailing and archiving support activity allows more efficient support and avoids a variety of common misfortunes such as when a support client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Aironet 2800 Access Point Integration Services
Aironet Wireless AP Consultant
Progent's Cisco CCIE-certified wireless infrastructure experts offer remote or on-premises integration and debugging support to help your organization to plan, implement, upgrade, optimize, manage and debug Aironet wireless access point environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi environment with your wired network and cloud-hosted resources to create a seamless enterprise connectivity foundation that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and setup of Aironet Wi-Fi access points to accommodate your specific workplace design, building structure, and anticipated network traffic.
UNIX with Windows Network Consultants
UNIX, Windows Technology Professional
Progent's UNIX platform consulting services offer small and mid-size businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of expertise offers you an easy single source to help you create and maintain a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Urgent Microsoft Teams PSTN integration Consultancy
Professionals Microsoft Teams hybrid
Progent can assist your business to plan an upgrade to Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Branch Offices Integration Support
Top Quality Branch Offices Troubleshooting
Years of experience providing Microsoft expertise and Cisco technology consulting has enabled Progent to build an unmatched capability for serving branch offices that need IT service with the flexibility associated with with small firms but which includes professional communications, thorough documentation, and adherence to enterprise IT standards. If your enterprise maintains a remote office situated anywhere in or any region covered by Progent's engineers, Progent can offer a wide array of on-premises and remote IT consulting services and network architecture assistance.
Developer Firms Amazon Web Services hybrid cloud integration
Contract Programming Amazon S3 integration
Progent can provide affordable remote consulting to help companies of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for expandable cloud storage, and Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN access and can show you how to deploy cloud-based or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS services. Progent can provide occasional support to assist you to resolve technical roadblocks or Progent can deliver project management outsourcing or co-sourcing to help you move to the Amazon AWS cloud on time and on budget.
Consultants Microsoft Windows Server 2008 R2
Windows Server 2008 Active Directory Professional
Windows Server 2008 is an important advance in making IT networks more protected and fault tolerant, simpler to virtualize and administer, higher performing, and able to provide a better environment for web publishing. Progent can help your company get the most from the improvements incorporated into Microsoft Windows Server 2008 by providing consulting, support, education, staffing, network monitoring, and security engineering services.
Exchange 2007 IT Consultant
Exchange 2007 Server Professionals
Progent's Microsoft certified support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity disruption, simplifies long-term service requirements, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-location migrations, Progent has the experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and consulting services include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server.
24/7/365 ProSight password management system Specialists
Consulting Services ProSight password management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can save as much as half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you're making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.
Cisco VPN and Firewall Remote Support
Cisco ASA 5500 Remote Consulting
Progent's Cisco certified networking consultants can help you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Emergency Altaro VM Backup and VMware Technology Consulting
Altaro VM Backup Offsite Consultant Services
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite consulting services to assist you to plan, install, optimize and troubleshoot a modern backup/restore solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Data Center Online Support Services
Data Center On-site Support
For enterprises with branch offices in or any region served by Progent's consultants, Progent's Microsoft-Premier IT consulting experts and certified Cisco network consultants can provide a range of network consulting services such as project management, SOX compliance, site relocations, enterprise security, network design, on-site or remote branch office support, and technical support for colocation hosting facilities. A Progent IT architect can help you plan a multi-site information system that makes smart use of colocation services and Internet hosting sites. Progent's Microsoft Certified engineers can help major enterprises plan, integrate and support massive rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and CCNP consultants can assist you to configure Cisco products for connection solutions that incorporate basic, high-speed, integrated, and wireless networking.
Catalyst 6500 Switch Outsourcing
Consulting Catalyst Switch EVN
With the Catalyst line of switches for small and mid-size companies, Cisco allows organizations to realize the full benefits of adding smart traffic control into their IT infrastructures. Cisco's switch technology makes it possible to enable features that make your network infrastructure highly robust to handle time-critical needs, expandable to facilitate growth, safe enough to protect confidential data, and designed for differentiating and controlling traffic flows to streamline system operations. Progent's CCIE and CCNP certified consultants can help you select and integrate Catalyst switches that make sense for your business. Also, Progent's certified security consultants can show you how to create a comprehensive security policy and configure Catalyst switches so they help enforce your security policies. Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Integration Support Forefront TMG 2010
Outsourcing Microsoft Forefront TMG 2010
Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of ISA Server and offers a centrally managed Internet gateway that delivers a one-server solution for a variety of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN management, plus HTTP and HTTPS inspection. Forefront TMG 2010 provides advanced web security logging and reporting features, allows customized reports generated by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to cut expenses and improve recoverability. Progent's Microsoft-certified consultants can assist you to design and carry out pilot and production deployments; integrate Forefront Threat Management Gateway with Windows Server 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also assist you to upgrade economically to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Microsoft Office 2003 On-site and Remote Support
Microsoft Office 2000 Software Security Consultant
Progent's IT outsourcing services for small businesses feature designing Windows XP, Microsoft .NET Server, and Microsoft BackOffice systems, managing migrations Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-premises repair, fixing stubborn IT issues, and creating a comprehensive security plan. Progent can show you how to maximize network reliability and performance with zero-downtime technologies, resilient network topology, and proactive network monitoring. Progent also offers special project help for large-scale migrations and can assist with needs definition, resource inventory, bill of materials production, sourcing selection, purchasing coordination, and professional documentation. Progent's IT outsourcing help also includes training for office productivity software such as Office XP.
Amazon EC2 security Programming Firms
Largest Amazon EC2 migration Expert Development
Progent offers cost-effective remote consulting to assist businesses of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable cloud storage, and Glacier for low-cost archival storage. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design and review, pilot testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewalls and VPN technology and can help you create cloud-centric or hybrid cloud environments that efficiently integrate Amazon AWS services. Progent can provide occasional consulting to assist you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on schedule and within budget.
Hornetsecurity Altaro M365 SharePoint Backup Support and Setup
Outsourcing Hornetsecurity Altaro 365 Total Backup
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Notebook VPN Internet Networking Consultants
Computer Firms Notebook VPN
Progent's remote connectivity and wireless synchronization experts can help your business to plan and deploy connectivity solutions for remote desktops, laptops, and smartphones so they work seamlessly with your information network, enabling your business to optimize the efficiency of your remote workforce.
Helpdesk for At Home Workers Technical Consultant
Online Support Remote Working
Progent has 20 years of background helping small and mid-size companies to design, implement, tune, administer, and troubleshoot IT networks that incorporate telecommuters.
Desktop and Mobile Device Management IT Outsourcing Firm
VMware Workspace ONE On-site Technical Support
Progent's Microsoft-certified engineers can assist your company to automate desktop update and patch deployment by delivering support for administration solutions that include Microsoft System Center Configuration Manager, Systems Management Server, and Windows Server Update Services.
Juniper NetScreen VPN IT Services
Juniper NetScreen Technical Support
Progent's Juniper Networks-authorized NetScreen engineer can help you to install and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to more current Juniper products, and repair infrastructure issues in Juniper-only or mixed-vendor systems.
Top Call Desk for Telecommuters Consulting
Technology Consulting Remote Workforce
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wireless VoIP phone integration Consultant
24-7 Wi-Fi VoIP phone integration IT Services
Progent's Cisco wireless VoIP phone configuration experts can provide online and onsite assistance to help your organization build and manage a Cisco wireless IP phone solution by providing services that can range from debugging the configuration of an IP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.
Urgent Microsoft Skype for Business 2015 Specialist
Engineers Skype for Business Instant Messaging
Progent's Microsoft-certified consultants offer online and onsite consulting services for companies of any size to assess the costs/benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can help you to plan a local, cloud-based or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Microsoft 365; configure HA solutions; connect Skype for Business with your PSTN gateway; and integrate other collaboration systems such as Cisco UC. Progent's certified information security consultants can assist you create and validate a security environment for your Skype for Business solution that meets government and industry standards.
Exchange 2013 Collaboration Consulting
Exchange 2013 Compliance Consulting
Microsoft Exchange 2013 incorporates significant improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful new features plus a redesigned structure. These improvements affect vital facets of IT such as ease of administration, availability, security and compliance, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the possible business benefits of upgrading to Exchange Server 2013, design an efficient validation and deployment plan, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent also offers affordable online support and management services for Exchange Server 2013.
SQL Server 2016 Backup Online Troubleshooting
Top SQL Server 2016 Reporting Services Technology Consulting
Microsoft SQL Server 2016 offers significant enhancements in speed, capacity, security and compliance, uptime, BOYD support, plus built-in business intelligence. New features include PolyBase for processing relational and non-relational files simultaneously for big data applications, Jason integration, Always Encrypted mode, Mobile Report Publisher, and seamless control over local and cloud resources. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to assist businesses of all sizes to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.
24 Hour ProSight Reporting ConnectWise Automate Integration
ProSight Reporting ConnectWise Manage Ticketing Support and Help
ProSight Reporting is a growing suite of in-depth reporting tools designed to integrate with the industry's leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Exchange 2007 Server Consultant
Microsoft Exchange Integration Support
Progent's expert consultants can help you design and implement an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes productivity disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your project rapidly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2007 that are best aligned to your business needs.
Lync Server 2013 and SharePoint Professionals
24-7 Services Lync Server 2013 dial plans
Lync 2013, renamed Skype for Business, enables businesses of any size to build a manageable and protected communications environment that permits the modern BYOD computing model with instant messaging, presence, web conferencing with application sharing and whiteboard, as well as IP-based and PSTN telephony across a wide assortment of desktop and mobile clients. Progent's certified Lync 2013 experts and network architects can help you to assess the advantages of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or mixed model suitable for your present and long-term plans, implement Lync Server 2013 so as to speed up your ROI, and deliver custom webinar and on-premises training to your IT team and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with popular Microsoft Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
QoS Test Lab Professionals
System Testing Services
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, developing cost-effective migration methodologies, evaluating and tuning performance, planning or validating business continuity strategies, mitigating compatibility issues, and building training environments for the latest technologies. For Progent customers without adequate internal resources to assemble effective pilot environments, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep critical network projects on schedule.
Exchange 2003 Server Upgrade Consulting
Microsoft Exchange 2003 Remote Support Services
Progent's Microsoft Certified engineers can provide expert support for major deployments of Microsoft Exchange. Progent's consultants can help you plan multi-location Exchange installations or upgrades and can supply onsite personnel to help enterprises with deployments of Exchange Server 2007 in the or any area covered by Progent's engineers.
CRISC Certified Risk and Information Systems Control Manager Consultancy
CRISC Risk and Information Systems Control Consult
Progent offers the services of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management strategy based on best practices promoted by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines.
Top Microsoft Office System Technical Firms
After Hours Microsoft Office System Security Consulting Firms
Progent applies no startup fee and asks no monthly commitment for services provided during normal working hours. Progent's small granularity eliminates large invoices for quick repairs so you will not be tempted to allow less critical problems to fester.
Outsourcing Network Help Technology Professional
IT Support Outsourcing Professional
Progent can provide comprehensive online support for all technologies associated with today's small business information systems and offers a variety of strategic, as-needed services including a part-time Chief Information Officer to provide senior-level IT design and budgeting capability, a Call Center for help desk services, 24x7 remote monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management help for critical initiatives such as office relocations orOS migrations, connectivity experts for building and maintaining fast and robust infrastructure, security engineers to verify data safety and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software developers to write, enhance, or repair business applications.
24x7 System Center Operations Manager Help and Support
Microsoft Operations Manager Online Technical Support
Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, optimizing and fixing System Center Operations Manager solutions and offer organizations of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure and both Microsoft and third-party apps and services. Also, Progent can provide responsive online or on-premises technical support to help you to fix critical problems uncovered by SCOM 2012.
MCSE Expert Certified SCDPM 2012 Cloud Backup On-site Support
Outsourcing SCDPM 2012 and SharePoint
Progent's Microsoft-certified consultants offer remote or in-person support to help companies of all sizes to design, implement, manage, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older releases of SCDPM or from a different backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent offers occasional help for resolving especially stubborn problems, or full project management services. Progent can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
RIM BlackBerry Exchange Specialists
Specialists BlackBerry Software
Progent offers the support of RIM BlackBerry-certified consultants who can assist small businesses to design, manage, and repair BlackBerry solutions affordably and successfully, doing away with the need for an in-house BlackBerry expert and reducing the expense and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry specialists offer extensive backgrounds working with Progent's Microsoft-premier consultants, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security engineers. This wide range of knowledge, in conjunction with Progent's proven remote support model, offers small companies an efficient solution for integrating BlackBerry technology productively into their IT system.
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