Onsite Service Available in Salinas, Marina, Castroville

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services

More Questions and Answers

Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting services to assist businesses of all sizes to plan and carry out an efficient deployment of Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters. In addition, Progent's Windows Server 2022 migration experts and Microsoft Windows Server 2019 migration experts can assist you to plan and implement a cost-effective upgrade from Windows Server 2016 to a current release of Windows Server.

Can Progent help me maintain or upgrade my Exchange 2010 system?
Improvements in Microsoft Exchange Server 2010 for digital telephony include voice-to-text translation for quickly searching your stored messages rather than playing back every call, automatic attendants to greet callers and help them to work through your voice messaging menus, programmable answering procedures to route or scan calls depending on ID or contact data, and text notifications about unanswered calls or voice mail. Although Exchange 2010 is still a widely used messaging platform, newer releases of Exchange Server have supplanted it. Progent's Exchange Server 2010 experts can assist you to manage and troubleshoot your current Exchange 2010 environment. Progent's Exchange Server 2019 migration experts, Exchange 2016 consultants and Microsoft 365 Exchange Online cloud solutions consultants can also assist you to evaluate the cost benefits and engineering challenges of upgrading to a modern release of Exchange.

Can Progent help us integrate and manage Android smartphones?
Progent's Android phone integration consultants have years of background providing remote and onsite assistance for businesses of any size who want to incorporate Android phones into their IT systems so that mobile clients can communicate and collaborate from anywhere. Progent has the range of know-how to solve network problems that span numerous manufacturers and that represent a combination of older and up-to-date technology. Progent provides budget-friendly remote consulting to assist you with any facet of designing, configuring, managing and maintaining your BYOD solution. Progent can deliver as-needed support to help you to handle particularly stubborn technical problems, or Progent can provide comprehensive project management services to ensure that you finish major network projects on time and on budget. Progent can assist with local, cloud-based, or hybrid networks and can provide expertise with all major operating systems, applications, management tools and hardware infrastructure. Progent also can provide customized group or one-on-one training sessions to show you how to manage and operate Android phones securely and productively.

Can Progent transparently supplement and automate our Help Desk?
Progent's Shared Help Desk service permits your information technology group to split activity for support services seamlessly between your internal network support group and Progent's nationwide roster of IT service engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a joint IT service system built around ConnectWise Manage, the leading Professional Services Automation platform for administering IT service calls, generating tickets, assigning responsibility, tracking progress, and producing management analytics. The price for Level 1 support for Progent's Co-managed Help Desk service averages under $18/user/month. For more information, visit Progentís shared IT Call Center services.

Can Progent provide the support of a CISSP-certified cybersecurity consultant?
Progent's CISSP-certified cybersecurity experts can help organizations of any size with any aspect of IT security. Progent can help create cost-effective security systems that protect a small business from advanced threats or Progent can design, configure, and manage a comprehensive security environment for hybrid enterprise networks that accommodate local, online, and mobile users accessing network resources distributed over multiple physical datacenters and public and private clouds.

Can Progent help us create .NET applications quickly and affordably?
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or enhance .NET apps quickly and affordably. For details about the benefits of Progent's .NET software development expertise, see Progent's rapid and affordable .NET application development.

Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes security and compliance settings control, inventories network resources, protects against company data leakage, provides health reporting, allows safe self service, and offers a single control mechanism for managing multi-OS networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can help your organization with any facet of planning, installing, operating and repairing a SCCM 2016 deployment for local, cloud-based, or hybrid networks.

Why does Progent recommend upgrading from legacy versions of Exchange Server to Exchange Server 2016 or later?
Microsoft Exchange Server 2016 provides significant improvements over previous versions of the Exchange platform through innovations including built-in capability for fault-tolerant mailbox server clusters known as Database Availability Groups or DAGs support for commodity disk storage to cut the cost of large e-mail inboxes, a more powerful OWA web client compatible with more web browsers, advanced voice mail capability including voice-to-text translation, and a variety of mechanisms for improving security and regulatory compliance. Microsoft calculates that if carefully configured, up-to-date releases of Microsoft Exchange Server can cut email expenses by 50-80%. Because Microsoft has terminated support for legacy Exchange Server, businesses have an additional reason to ask Progent's Microsoft Exchange 2016 Server experts about migrating to the latest version of Exchange.

Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's SQL Server application developers can help your organization to build and maintain database applications that utilize the SQL Server RDBMS. Progent adheres to industry best lifecycle management practices to build efficient, manageable SQL Server applications and knows how to team with a customer's IT staff to complete projects in a cost effective and cost-effective manner. Progent for can assist your company to build SQL Server solutions by offering a wide array of professional services such as specification of features and scope, logical and physical modeling, data integrity, T-SQL coding, software installation, capacity planning, performance and I/O configuration tuning, backup/recovery, clustering and virtualization, consolidation of stored procedures, synchronization mechanisms, security and compliance, and business continuity.

More Questions and Answers

If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area area and you need computer support, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 831-600-4300 or visit Contact Progent.

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