Onsite Service Available in Salinas, Marina, Castroville

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services

More Questions and Answers

Can Progent help us design data protection backup/restore solutions for our at-home workers?
Progent can assist small and medium-size companies to plan, install, verify and maintain data protection solutions to support a remote workforce. To find out about Progent's backup/restore consulting services for remote workers, go to data protection consulting services for remote workers.

Can Progent help us manage all our software and firmware updates?
Patch management includes applying software or firmware updates to operating systems and apps, physical and virtual servers and endpoints, peripherals like printers, network infrastructure appliances such as routers and wireless access points, and IoT devices like alarms and robotics. Timely and properly managed patching maximizes security, compliance, uptime, and capability. Sporadic software update management can cause security vulnerabilities, compatibility issues, slow or inconsistent responsiveness, unnecessary offline stretches, or loss of important features. Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and documenting updates to your ever-evolving information system. For details, see Progent's patch management services.

Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon AWS integration experts can provide cost-effective remote support to assist companies to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for expandable low-latency storage, and Glacier for low-cost archival storage. Progent can help you with every phase of Amazon AWS integration including needs analysis, readiness assessment, architectural design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can help you create all-cloud or hybrid environments that efficiently integrate Amazon AWS services. Progent offers as-needed support or Progent can provide project management outsourcing services to help you migrate smoothly to the Amazon AWS platform.

Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure management tools and is designed to provide a centralized mechanism for deploying and administering virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can help businesses of any size with all facets of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to upgrade smoothly from older versions of Virtual Machine Manager, design workflows for building and deploying virtual machines and hosts, design high-availability scale-out clusters, integrate your datacenter infrastructure with public clouds, set up virtual switches, develop and debug PowerShell scripts, and help you evaluate the strategic business benefits of new capabilities like Storage Spaces Direct and Shielded VMs. Progent's certified virtualization professionals can provide advanced Windows Hyper-V consulting and VMware vSphere expertise.

Can Progent help us migrate to Windows Server 2019?
Progent's certified Windows Server 2019 experts can assist your organization to design and carry out an efficient upgrade to Windows Server 2019 using an on-premises system architecture or a hybrid model that combines cloud-based Windows Server on Azure with self-hosted Windows Server 2019. For details, visit Windows Server 2019 migration experts.

How can Progent help local governments and school districts with IT management?
Progent has a long background providing a full-spectrum of remote network consulting and urgent troubleshooting services to local governments and school districts throughout the United States. Progent is one of the industryís pioneers in delivering advanced remote IT support and has provided network solutions to clients in all 50 states. Progent's remote network consulting for local governments saves travel costs and resolves issues faster than onsite support.

How can Progent help us protect our network from ransomware and other modern threats?
The ProSight Active Security Monitoring (ASM) endpoint protection (EPP) service utilizes next generation behavior-based machine learning tools to defend endpoints as well as servers and VMs against new malware attacks such as ransomware and email phishing, which easily get by traditional signature-based anti-virus tools. ProSight ASM safeguards local and cloud resources and offers a single platform to automate the entire threat lifecycle including filtering, detection, mitigation, remediation, and forensics. Top features include single-click rollback with Windows VSS and real-time system-wide immunization against new attacks. Read about the complete ProSight series of value-priced network monitoring and management services for small and mid-size organizations.

How can Progent's consultants help with Microsoft SQL Server?
Progent's SQL Server consultants, database software developers, database administration experts, project managers, Cisco network infrastructure engineers, disaster recovery/business continuity planning specialists, and certified data security professionals can help you to maintain and enhance your SQL Server solution, create or troubleshoot data-driven business applications, assess the likely business benefits of upgrading Microsoft SQL Server 2016 or transitioning to Microsoft SQL Server 2014 from an earlier release of SQL Server or from a legacy RDBMS system, set up test environments at your datacenter or at Progent's test lab, design and execute a smooth migration to SQL Server, and define a cost-effective and safe network infrastructure that lets you realize the full strategic benefit of SQL Server.

What web development services are available from Progent?
If you want to revamp your corporate web site, build internal webs for functions like as HR or employee training, establish a powerful web presence for a new venture, or put together enterprise-level, database driven e-commerce applications, Progent has talented and experienced web designers and developers. Web development consulting available from Progent's Technology Experts Group include web software development, web site project management, ASP and Microsoft .NET programming, and graphical content design and creation. Progent's Microsoft SQL Server developers, Oracle developers and DBAs, MySQL database consultants, and Office Access application developers can help your business to design, build, and manage data-powered web sites. Progent's consulting experts can also help you construct and manage a secure, dependable server and communications environment featuring remote connectivity, to host your web applications.

We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can supply businesses with an information management expert who can act as a temporary or part-time Chief Information Officer. This experienced technology officer can offer strategic direction to assist you to integrate sensible IT products to improve business processes so they align better with your corporate goals. Your company can create and implement a well thought out information technology plan without incurring the expense of a full-time senior IT executive. Critical services Progent's part-time CIO can carry out include growth strategies, establishing IT budgets, creating and tracking models for TCO, analyzing workflows, reviewing contracts with vendors, defining security and compliance standards, monitoring service level agreements, streamlining network administration, software revision tracking, network asset documentation control, and business continuity planning.

More Questions and Answers

If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area area and you are in need of technical support, IT outsourcing, or top-level expertise from a Progent engineer, call 831-600-4300 or visit Contact Progent.

An index of content::

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    The sophistication and integration requirements of Microsoft Windows Servers calls for an IT consulting team with practical experience and broad familiarity with planning and building cohesive, comprehensive network technology solutions. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business objectives. Progentís IT support can help you with designing, deploying, managing, and supporting Windows Server systems that increase the business value of your IT system. Progentís consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.

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    IT Services Microsoft System Center Operations Manager

    Mid-sized businesses can get all the advantages of Microsoft System Center Operations Manager 2007 and have quick access to Progentís Microsoft and Cisco Premier Certified network consulting professionals. Thanks to Progent's affordably priced network service programs, medium-size businesses can select a basic co-sourcing service program built around Microsoft Operations Manager with network monitoring, automated alerts, comprehensive system analysis, Help Desk Call Center, and online troubleshooting. For companies with line-of-business environments who need zero-downtime networking, Progent offers a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to offer medium-size company information systems enterprise-class reliability, protection and performance.

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    Progent's support specialists in Mac and Microsoft Windows technology can show you how to combine Mac and Windows systems into cohesive networks with resource sharing and collaboration functionality. Enabling efficient co-existence among a variety of servers and desktops powered by Apple Mac OS and Windows calls for extensive knowledge of and background with Mac and Microsoft technology. Progent's experience in Microsoft and Apple consulting makes it possible to offer world class assistance to businesses that rely on these technologies to keep their strategic edge. Progent can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.

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    Years of experience providing Microsoft expertise and Cisco network consulting has enabled Progent to build an unmatched ability for serving branch offices that require IT help with the flexibility common to with small companies but which offers effective communications, complete documentation, and compliance with enterprise IT protocols. If your corporation maintains a remote office located anywhere in California or any area served by Progent's engineers, Progent can provide a wide range of onsite and off-site IT consulting services and network architecture expertise.

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    Progent's Cisco CCIE-certified network infrastructure experts can help your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.

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    Microsoft Lync Server 2013, rebranded Skype for Business, enables businesses of any size to create a centrally managed and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with application sharing, and both IP-based and PSTN telephony across a wide range of desktop and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can help your company to assess the business benefits of Lync 2013, design an in-house, cloud-resident (via Lync Online) or mixed topology suitable for your current and future plans, deploy Lync 2013 so as to speed up your ROI, and deliver live webinar and onsite training to your IT staff and end users. Progent has expertise in critical components of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can help your organization to integrate Lync 2013 with popular Microsoft Office and Office 365 apps including Outlook and PowerPoint.

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    Progent's Microsoft and Cisco-certified consulting experts can assist your organization to assess the benefits of Exchange 2010 for your company and can help your IT staff to design and implement an efficient migration to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange 2007 Server that will provide fast return on investment by increasing your workers' efficiency, cutting the cost of hardware and service, simplifying administration, and integrating your vital communications platforms.

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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical online and on-premises expertise, application development, and debugging services for businesses of any size who want to migrate to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can help you design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud infrastructure into a seamless information management system.

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    Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small company's production servers in an environment that gives the highest degree of dependability and scalability and is in addition simple to migrate to any data center. Progent's Private Cloud Hosting services are built upon mature virtualization techniques that allow small and midsize companies with mixed- platform IT systems to economize dramatically on the costs of capital investments, infrastructure maintenance, and IT management while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.

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    Progent's ransomware experts can help you to evaluate your ransomware vulnerability, monitor and guard your IT environment, assist with settlement negotiations with a hacker, and reconstruct an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Lockbit or Nephilim.

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    Remote 24x7 network monitoring, proactive alerts, and periodic analytical reporting are crucial to maintaining the proper operation of your network and avoiding unnecessary and expensive downtime. Remote Monitoring and Management solutions have advanced so far that businesses of all sizes can afford a level of protection that was previously reserved for enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions delivered as economical services created to help you to identify and resolve a most IT network problems before they can disrupt productivity.

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    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates over 25 years of background helping manufacturing and service companies to manage supply chains and streamline critical processes to bring products to market fast and meet customer commitments dependably. Progent can provide the skills of an ERP consultant with more than 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite consulting that can range from occasional advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and database administration.

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  • Network Consultants IP Communications
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    Progent's Cisco certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.

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