More Questions and Answers
What are the advantages of Progent's model for remote support?
Many computer system problems can be fixed quickly by Progent's group of remote service experts. This eliminates lost network availability which can result from waiting for a local engineer to show up in person. In addition, many independent consultants and IT consulting firms require minimum on-site billing that may turn a ten-minute problem into a 2-hour invoice. Progentís model of billing per minute and billing only for support actually performed permits Progentís remote service experts to solve hundreds of small problems every day at the lowest possible cost. Further, the confidence of knowing there is reliable access to Progent's expert team of technical consultants opens the door to a new realm of sophisticated IT technologies that typical small organizations would otherwise shy away from because of the risk of having insufficient expertise.
Does Progent support Microsoft and Cisco technology exclusively?
Progent's concentration is Microsoft software and Cisco networking products, but
Progent has extensive experience in the architecture, installation, and integration of cohesive networks
that combine products from multiple popular vendors. Support services offered by Progent include Apple macOS and OS X and iPad help, Linux support, Sun coexistence with Windows, iPhone integration and management, Android phone integration, RIM BlackBerry management and integration, Citrix Virtualization support, plus technical services for Computer Associates, HP/Compaq,
Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.
How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, lower their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and get to market quickly.
Can Progent provide the consultation of a CISA-certified cybersecurity auditor?
The CISA credential is an important achievement that indicates mastery in network security audit and control. Accredited by the American National Standards Institute, the CISA accreditation requires that consultants undergo a comprehensive examination administered by the ISACA international professional group. Progent offers the expertise of a CISA-Premier network security audit consultant able to assist businesses in the fields of information systems audit process, information technology governance, systems and architecture lifecycle, IT support, safeguarding of data assets, and disaster recovery preparedness.
Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, previously named CallManager, or with Unified CM Express (CME) to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, solving IP phone registration issues, integrating SIP trunks and CUBE session border controllers, installing ISR G2 routers with CUBE internetworking capability, and designing UCS server failover and Cisco Survivable Remote Site Telephony solutions for survivability.
How can Progent enhance my network security?
Progent's CISA and GIAC-certified security engineers can assist you create a company-wide network security strategy that includes hardware and software as well as processes to guard your IT assets. Progent's ISA Server consultants and Forefront TMG 2010 specialists can help you to support Microsoft's older firewall platforms or move to modern security solutions such as Progent's ProSight suite of remote monitoring and management (RMM) services. Progent's Cisco ASA firewall with Firepower Services engineers can help you to maintain Cisco network appliances for maximum network security. Progent's security vulnerability scanning service bundles offer affordable evaluations of your existing security profile. Progent's ProSight Email Guard spam and virus filtering service can stop spam and email-based viruses before they make it to your firewall.
What web development services are available from Progent?
If you need to revamp your corporate web site, build in-house webs for applications like as human resources or worker training, create a successful web presence for a new company, or build enterprise-class, database driven web applications, Progent can provide capable and seasoned web design consultants. Web design and development consulting offered by Progent's Applications Experts Team include web design, web project management, Microsoft ASP and Microsoft .NET programming, and graphical content design. Progent's certified SQL Server developers, Oracle developers and DBAs, MySQL database application consultants, and Office Access developers can help you to design, build, and manage data-intensive sites. Progent's consultants can also help you design and manage a secure, fault-tolerant server and communications infrastructure including remote connectivity, to support your web solutions.
Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit migration experts can assist your organization to enhance your application servers and workstations efficiently from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of moving to 64-bit processing, plan an economical migration process that minimizes business interruptions, and offer responsive online support to aid you to install 64-bit operating systems and application programs on your current hardware. Progent's Microsoft-premier network engineers can help your company to integrate the 64-bit editions of Microsoft platforms such as Microsoft Windows Server 2008, Exchange Server, Microsoft Windows 7, and Excel 2010.
Does Progent offer support for video conferencing and immersive telepresence?
Progent offers the services of an accredited video conferencing and telepresence consultant with expertise deploying technology from the leading telepresence providers including Cisco, Polycom, LifeSize and Radvision and can help your company to plan, configure, expand, or troubleshoot a telepresence environment that preserves your investment and maximizes the business value of your information network. Progent also offers the services of network infrastructure consultants who can assist businesses of all sizes to create and maintain a communications network that provides the performance, reliability, protection, and scalability you need to accommodate your telepresence environment.
Does Progent offer support for Microsoft SQL Server 2012?
Progent can provide the expertise of certified SQL Server 2012 engineers and seasoned database application programmers, database administrators, project managers, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified security professionals to assist you to maintain your Microsoft SQL Server 2012 environment and configure a cost-effective and safe IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012. Progent can also assist you to upgrade to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.
Can Progent help us integrate SharePoint 2016 with SharePoint Online?
SharePoint 2016, designed for on-premises deployments of the SharePoint content management platform, supports deep integration with Microsoft SharePoint Online and Office 365 to allow hybrid network models that transparently unify local and cloud resources. Other enhancements include rapid provisioning with the MinRole role-based topology installation feature, increased scale, higher performance, stronger cybersecurity, advanced analytics via Power BI support, and a more engaging client interface for team projects. Progent's Microsoft-certified SharePoint consultants can provide affordable remote and onsite expertise, software development, and debugging support for organizations of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint. To learn more, visit SharePoint 2016 migration consulting services.
More Questions and Answers
If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area
and you are looking for technical assistance, IT outsourcing, or top-level expertise from a certified Progent professional,
call 831-600-4300 or visit Contact Progent.