Onsite Service Available in Salinas, Marina, Castroville

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services

More Questions and Answers

Does Progent offer an affordable security solution that can protect all my physical and virtual endpoints?
Progent's ProSight Enhanced Security Protection (ESP) services offer affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering through cutting-edge technologies packaged within a single agent managed from a unified console. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP environment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent attention. Progent's consultants can also assist you to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

Can Progent help us automate network infrastructure mapping and management?
Progentís ProSight WAN Watch infrastructure management service makes it simple and inexpensive for smaller organizations to map, monitor, enhance and debug their connectivity hardware such as routers and switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, copies and manages the configuration information of virtually all devices on your network, tracks performance, and generates alerts when issues are detected. By automating tedious management activities, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding devices that need critical software patches, or isolating performance issues. Read about Progent's complete ProSight portfolio of value-priced network monitoring and management services for small businesses.

Can Progent help our at-home workers integrate VoIP solutions?
Progent can help small and medium-size organizations to set up VoIP technology to provide their at-home workforce the benefit of virtual access to the corporate phone system. To find out about ways Progent's consultants can help your remote workers to deploy and debug VoIP technology, refer to VoIP consulting services for telecommuters.

Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
Progent offers the expertise of CISM Certified security management consultants. The Certified Information Security Manager (CISM) committee describes the core capabilities and international standards of performance that IT security managers are expected to learn. CISM gives executive management the assurance that those who have earned their CISM certification have the experience and knowledge to provide efficient cybersecurity management and support services.

Does Progent offer expertise with VMware NSX network virtualization?
VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high level of automation independent of the hardware making up the underlying IP network. VMware Site Recovery Manager allows programmatic recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for site recovery, updates and patches and can generate audit reports to confirm full service recovery, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX virtual network platform, VMware SRM can rapidly restore the complete virtualized network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to help your organization to design, configure, test and maintain a DR solution based on VMware Site Recovery Manager and VMware NSX.

Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, a tightly integrated extension of Cisco Unified Communications Manager (CUCM), is a converged voice messaging platform that facilitates productive collaboration by offering a variety of options for retrieving voice messages within an environment that is easy to implement and administer. Cisco Unity Connection lets you access and manage your voicemail messages from your Exchange inbox, web browser, Jabber, a Cisco Unified IP endpoint, a smartphone, or a tablet. Unity Express (CUE), offered in certain Cisco ISR routers, offers cost-effective voicemail, unified messaging, interactive voice response (IVR), and greeting services for small to medium businesses (SMBs) and enterprise branch offices with up to 500 users. Progent's Cisco-certified CCIE consulting experts can provide Unity Connection and Unity Express (CUE) integration and technical support support to make sure your voice messaging solution continues to deliver significant business advantage.

Can Progent help us move our data center to a colocation facility?
There are hundreds of enterprise-class colocation centers in the and major cities throughout the United States, and Progent's Internet data center consulting experts can enhance your systemís redundancy and performance by helping you choose a colocation facility that meets the individual needs of your company including geographic location, size, connectivity, affordability, and extra additional features and services. Progentís colocation center support services are intended for companies with equipment housed at colo hosting facilities and requiring on-demand on-premises help at the colocation site as well as online support from Microsoft and Cisco Premier experts. Progent provides a variety of co-location center consulting services such as system architecture evaluation, Windows and Linux server installation and support, troubleshooting for server and communications networking, design and installation of non-stop systems, defining and implementing layered security defenses, firewall integration and support, designing load balancing environments, and planning high-availability server and storage cluster configurations.

How can Progent help us design and manage a virtualization solution?
Virtual compute, storage and networking technologies allow IT organizations to maximize resource utilization, simplify network administration, and enhance application availability and data protection. operate several virtual machines on a single actual processor. Common applications for virtual servers are resource efficiency, low-cost hosts for applications that only run on outdated operating systems, and economical isolation of application development or testing environments from production systems. Progent's virtualization technology engineers offer Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization consulting services, Microsoft Windows 2008 Hyper-V Virtual Server consulting, VMware vSphere configuration and troubleshooting, VMware NSX network virtualization design and integration, and Citrix XenServer support. Progent can configure virtual machines to maximize performance, fault tolerance and manageability while simultaneously lowering expenses; suggest and verify business recovery plans that minimize downtown in case of a catastrophe; and deliver ongoing maintenance, troubleshooting, and engineering services as virtualization technology advances.

How Can Progent help us to use Microsoft Power BI for business analytics?
Progent's Power BI experts can assist your business to plan, install, manage, update or troubleshoot your Power BI business analytics solution. Progent's database experts can help you to organize your target data for Power BI visualizations. Progent can assist you implement and manage an on-premises, cloud, or hybrid architecture for Power BI. For details, see Progent's Power BI integration consulting.

More Questions and Answers

If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area area and you are looking for computer support, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified engineer, call 831-600-4300 or visit Contact Progent.

An index of content::

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    Progent's Office and Office 365 consultants can assist businesses to incorporate Microsoft Office desktop and Microsoft Office 365 applications such as Excel, Word, PowerPoint, Outlook, Access, Visio and Publisher into a cohesive solution that provides fast return on investment and enables improved business results. Progent can help your company to interface Office or Office 365 applications with one another and with additional core Microsoft technologies including SharePoint Server, Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also help you to resolve compatibility issues with different versions of Office desktop and can provide live online training to individuals and groups.

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    Progent offers a wide array of affordable support services to help your business to deploy, integrate, troubleshoot, and administer desktop PCs and laptops powered by Microsoft Windows, macOS and OS X, or various editions of Linux. Progent can offer on-premises or online technical support for single computers or laptops or work with your business to plan and implement a large-scale migration to new or revised OS software and business applications. Progent can also provide consultants and technicians to assist your company to plan for and implement a site move or consolidation designed to produce minimal interruption to your business.

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    The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network experts can assist your company to manage your legacy PIX or ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, configure, tune, manage and debug firewall solutions based on ASA 5500-X firewalls with Firepower Services.

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    Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all billed services. Unlike some freelance consultants or local service firms who provide scant documentation or details of tasks performed, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the support reports sent by each staff member to each customer. The discipline of detailing and archiving service activity results in more effective support and eliminates a variety of typical problems such as when a service customer is effectively held hostage to a consultant who wonít release the keys to the kingdom.

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    If your business does not need urgent remote support but you think you will require technical services with your network soon, you can save time and expenses and ensure that the appropriate expertise will be ready when you require it by contacting a Progent sales agent and registering as a customer. For details, phone 800-993-9400 or email information@progent.com.

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    Progent can provide onsite education designed for individuals who want to expand their knowledge of the Apple macOS and OS X platform, Apple Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one online classes for macOS and Mac OS X applications.

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    Progent offers cost-effective remote access to an Oracle MySQL RDBMS DBA or software programmer and can assist organizations of all sizes to configure and manage MySQL within a reliable IT environment that provides high levels of performance, scalability, and security. Progent also has proven skill helping companies port databases from an Oracle environment to MySQL.

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    Progent's Microsoft and Cisco-certified network engineers can help you to determine the benefits of Microsoft Exchange Server 2010 for your company and can assist you to plan and carry out an efficient migration to Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will offer fast payback by increasing your productivity, cutting the expense of equipment and support, simplifying administration, and integrating your vital communications platforms.

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    Progent offers a selection of IT service bundles for small companies. These information technology outsourcing and server monitoring services are based on the anticipatory problem solving capabilities of System Center Operations Manager, a state-of-the-art network and IT support product that monitors the availability, throughput, and safety of your network and isolates potential troubles before they can bring down your system. With Progent's economically priced network service programs, small organizations can select a simple co-sourcing package based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package.

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    If you have a company network with 10 to 50 network clients, Progent's IT outsourcing services free your company from dependence on single freelance service provider while giving you cost-effective and reliable access to high-quality network expertise. By delivering network consulting help when you require it, offering specialized knowledge for critical applications, delivering unique support such as 24x7 server monitoring, and billing only for support you receive, Progent gives you an affordable way for optimizing the productivity and profitability of your small business network. Progent is the smart way for small businesses to create and maintain a robust and secure IT system and to have quick access to the skilled support ordinarily available only to businesses who can afford a large internal IT group.

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    Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most familiar business programs. Progent's Apple-certified Macintosh experts can help you configure Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who use Microsoft Windows. Progent's engineers have experience with both Apple Macintosh and Windows platforms and can support environments that combine Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or networks which intentionally limit sharing between Apple Mac and Windows systems.

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  • ProSight Data Backup and Restore Services Services
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    ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup processes and allows rapid restoration of vital files, apps and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver advanced support to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical information.

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