Onsite Service Available in Salinas, Marina, Castroville

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services

More Questions and Answers

Can Progent help me maintain or upgrade my Exchange 2010 system?
Improvements in Microsoft Exchange Server 2010 for digital telephony include voice-to-character conversion for rapidly searching your stored messages rather than playing back every message, digital attendants to answer callers and assist them to work through your voice mail system, programmable answering procedures to route or scan calls based on ID or contact data, and text alerts concerning unanswered calls or voice mail. Although Exchange 2010 is still a widely used messaging solution, more powerful versions of Exchange Server have supplanted it. Progent's Exchange Server 2010 professionals can help you to manage and repair your existing Exchange 2010 deployment. Progent's Exchange Server 2019 management experts, Exchange 2016 experts and Exchange Online cloud integration consultants can also help you evaluate the business advantages and engineering challenges of migrating to a modern edition Exchange Server.

Can Progent help our business maintain or upgrade from Windows Server 2012 R2?
Progent's Microsoft-certified Windows Server 2012 support experts can assist you to manage your Windows Server 2012 environment or migrate from Windows Server 2012 R2 to a modern version of Windows Server. If you decide to move up to Windows Server 2019 or Windows Server 2022, Progent can help you to develop pilot systems and rollout plans; optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments; educate your IT support, team; create a corporate-wide security plan; automate IT administration; assist with creating applications; and generate and test a disaster recovery/business continuity plan.

Does Progent offer consulting services for Windows Server Essentials?
Windows Server Essentials is an affordable, versatile OS that enables small businesses to make the move from the traditional stand-alone in-house datacenter to the modern hybrid computing model that combines both local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consulting experts can provide cost-effective online guidance and technical support support to assist you manage your Microsoft Windows Server Essentials environment. Subsequent to releasing Windows Server 2012-R2 Essentials, Microsoft developed Windows Server 2016 Essentials followed by Windows Server 2019 Essentials. These updated versions improved Azure cloud integration but eventually removed the pivotal Administrative Dashboard from the Essentials Experience Role. This means that all management and setup must be performed by hand. This also removes the client backup and remote web access features. Microsoft recommends that small organizations using Windows Server Essentials transition to Microsoft 365. Progent's Azure integration consultants can help you design and carry out an efficient migration from any version of Windows Essentials to Microsoft 365.

Can Progent help with setting up and using Microsoft Project?
Progent's Microsoft Project Server and Project Online experts can provide in-depth expertise in implementing and operating all on-prem and cloud-based versions of Microsoft Project and can deliver a broad range of cost-effective remote consulting services following leading practices to help businesses of all sizes to receive all the advantages of this powerful project management solution. Services offered by Progent include system design, software configuration and upgrades, setting up safe file and status sharing among onsite and offsite users, network infrastructure optimization, and specialized webinar training classes.

Can Progent help us set up and manage a network that uses multiple public clouds?
Progent can assist you to design and manage environments that utilize services from a mix of public clouds. Progent offers a variety of cloud integration services such as Azure hybrid cloud planning and deployment services, Amazon Web Services cloud integration support, Amazon Web Marketing Service (WMS) development, and Google Cloud Platform management. For details, visit Progent's consulting experts in integrating and managing multiple public cloud services.

Does Progent offer a secure data backup service for small businesses?
ProSight Data Protection Services (DPS) ECHO offer small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services ECHO automates and monitors your backup activities and allows fast recovery of critical data, applications and virtual machines that have become lost or damaged as a result of hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be protected on the cloud, to a local device, or to both. Progent's cloud backup specialists can provide world-class support to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical information. Find out about the entire ProSight line of value-priced outsourced network management services for small and mid-size organizations.

Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and verify a repeatable runbook for restoring services quickly following a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also supports non-intrusive testing for site recovery, upgrades and fixes and can generate reports to verify complete service restoration, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager and VMware NSX consulting expert to assist your organization to design, deploy, test and maintain a DR solution powered by VMware SRM.

Can Progent help us set up and manage collaboration platforms like SharePoint and Teams for our at-home workers?
Progent can assist small and medium-size organizations to set up collaborative technology like SharePoint and Microsoft Teams to permit their teleworkers to engage in positive teamwork with colleagues and clients. To find out about how Progent's experts can assist you to install and maintain collaboration platforms for remote workers, go to collaborative software consulting expertise for telecommuters.

Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís BI reporting experts offer online and on premises expertise to help your organization with any facet of business intelligence (BI) reporting ranging from troubleshooting or enhancing applications to designing and deploying a comprehensive business intelligence solution. Progent's management reporting experts can assist you to maintain your current reporting environment, help you to migrate reports and databases from a discontinued reporting platform to a current one, and provide custom remote mentoring to meet your individual requirements. Progentís management reporting and analytics professionals can provide experience in all popular business intelligence reporting and visualization platforms such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Builder.

What do we do if we've just been hit by a ransomware attack?
Progent's Ransomware 24x7 Hot Line is designed to help organizations to complete the time-critical first phase in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware engineer can assist businesses to identify and isolate breached devices and protect undamaged resources from being penetrated. If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, see Progent's Ransomware 24x7 Hot Line.

Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to help businesses of any size to design and implement an efficient deployment of Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid model. Progent can assist you to assess the value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters. In addition, Progent's Microsoft Windows Server 2022 migration experts and Microsoft Windows Server 2019 migration consultants can help you to plan and implement a cost-effective migration from Windows Server 2016 to a current edition of Microsoft Windows Server.

Can Progent help us create .NET applications quickly and affordably?
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and can build or enhance .NET applications quickly and affordably. To learn about the advantages of Progent's .NET application development expertise, refer to Progent's fast and affordable .NET application development services.

What Microsoft Dynamics and Dynamics 365 business platforms can Progent help integrate and customize?
Progent's Experts Team provides mentoring in Microsoft financial and ERP software, allowing you to customize inexpensive and comprehensive IT solutions that fit the unique needs of your business. Progent's software developers can deliver a variety of services including Microsoft Dynamics 365 Finance (formerly Dynamics AX and Axapta) ERP consulting, Dynamics GP Accounting Software education and integration, MS Dynamics 365 Business Central/NAV business management software integration, Microsoft Dynamics SL accounting software migration and support, and Microsoft Commerce deployment.

How can Progent help us migrate to Skype for Business Server?
Progent's certified Skype for Business integrators can provide online and onsite consulting services for organizations of any size to assess the benefits of migrating to Microsoft Skype for Business Server or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can assist you to plan an on-premises, cloud or hybrid topology; integrate Skype for Business with Microsoft SQL Server, Exchange, SharePoint Server and Office or Office 365; configure HA solutions; interface Skype for Business with your PSTN gateway; and interface with other collaboration systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can assist you to create and validate a security environment for your Skype for Business deployment that is compliant with government and industry requirements. Progent can also assist create a hybrid architecture that combines self-hosted Skype for Business Server with the cloud platforms Skype for Business Online or Teams.

More Questions and Answers

If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area area and you require technical assistance, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 831-600-4300 or visit Contact Progent.

An index of content::

  • 24 Hour 64-bit Computing Specialist 64-bit Upgrade Network Consulting

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    Software patch management services Engineers

    Progent's support services for software/firmware update management provide organizations of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your servers, peripherals {like scanners, infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things devices like sensors and robotics.

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  • 24/7 Windows 2003 Server Support Services Microsoft Windows 2003 Support and Help
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    Dynamics GP/Great Plains accounting offers analysis and reporting capabilities that allow you to track all operations, revenues and spending, and sales patterns with integrated drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting consulting expertise can help you design reports that allow you to understand your business more completely, converting raw data into useful business information. Progent can enhance your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to offer specialized line-of-business software development and web commerce solutions that integrate transparently with Microsoft Dynamics GP.

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  • Network One-On-One Training
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    Progent practices information transfer from Progent's consultants to clients. By educating customers to deal with problems that are within their scope, Progent is able to concentrate on delivering high-value skills where Progent faces little competition. Mid-size businesses who work with familiar independent consultants or who employ in-house IT staffs benefit when Progent passes on information about new technology and proven methodologies to make their networks more robust, secure, and efficient.

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  • 24x7 Duo MFA and Single Sign-on Specialist
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    Progent's Duo services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Android, and other out-of-band devices.

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  • Catalyst 9105w Access Point Network Engineer Online Consulting Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey
  • Cisco Certified Small Business WAP100 AP Engineer Small Business WAP351 Integration Services
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  • Windows Server 2000 Upgrade Consulting
    Windows 2000 Server Configuration

    Progent's certified Windows 2000 Server consultants offer network help and information technology consulting services for the entire family of Microsoft .NET Servers, Windows Server 2000, and Windows 2003 Server. Progent's Windows 2000 Server configuration, optimization, and troubleshooting offerings include system planning, deployment, project management, on-site and off-site support, Help Desk outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.

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  • Windows 11 Training Consultant
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    Progent's Microsoft-certified Windows 11 experts can provide a variety of services for Windows 11 such as cloud and hybrid integration, mobile management and synchronization, at-home workforce connectivity, security and compliance, centralized provisioning, and Help Desk services.

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  • Consultant Services ransomware cryptoworm recovery Specialist DopplePaymer ransomware hot line
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  • SQL Server Business Intelligence Computer Consultants
    SQL Server Reporting Services Consultants

    Progent's Microsoft certified consultants can offer small and medium size companies expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that enables the speedy creation of enterprise-class business applications that can give your business a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering consulting, support and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information system. Progent can also help you upgrade from older versions of SQL Server to SQL Server 2005.

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  • Marina Consulting Services Company
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  • DopplePaymer ransomware hot line Professional ransomware hot line Services

  • Windows 2008 R2 Remote Technical Support
    IT Consultants Windows Server 2008 Security

    Windows Server 2008 R2 features outstanding levels of speed, protection, fault tolerance, expandability, and flexibility that improve productivity of local, branch office, and mobile users. Progent's network professionals can deliver affordable remote consulting, troubleshooting, and training services to help you to design, implement, and manage Microsoft Windows Server 2008 R2 in order to add substantial strategic value to your network.

  • Duo Identity Authentication Support and Setup Multi-factor Authentication Specialists
  • Emergency Monterey County IT Outsourcing 24-7 Marina Computer Support For Small Offices

  • Microsoft Windows 2003 Professionals
    Windows Server 2003 Consulting Services

    Progent's certified Windows Server 2003 consultants can provide computer help and expert consulting for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, integration, administration, and support offerings include system design, deployment, project management, in-person and remote network support and repair, Help Desk outsourcing, CISM-certified security consulting, comprehensive outsourcing, and cost-effective co-sourcing.

  • Emergency NodeZero Certified Threat Assessment Firewall Setup Consultants NodeZero Security Penetration Testing
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  • Exchange Server 2007 Integration Exchange 2007 Edge Server Specialist
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  • Forefront Threat Management Gateway 2010 Computer Consulting
    Forefront Threat Management Gateway IT Consultants

    Forefront Threat Management Gateway builds on the powerful security capabilities of Internet Security and Acceleration Server 2006 and offers a centrally managed web gateway that delivers a single-server solution for a variety of security functions such as an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security logging and reporting capabilities, allows custom reports generated by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft engineers can help your company to design and carry out pilot and production implementations; integrate Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent's consultants can also help your organization to upgrade economically to Forefront Threat Management Gateway from ISA Server.

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  • 24/7/365 Exchange 2013 Outlook Web App Online Technical Support
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    Microsoft Exchange 2013 includes major improvements to the capabilities of Microsoft Exchange Server 2010 and introduces important innovations as well as a redesigned structure. These improvements affect key facets of IT including ease of administration, high availability (HA), security and compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the potential business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective validation and deployment strategy, and train your IT team to manage your Exchange Server 2013 solution. Progent also offers ongoing remote consulting and support and management services for Exchange 2013.

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  • UNIX Upgrade Consultant
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    Progent can help your business to design and execute a smooth transition from a Solaris-powered information environment to a network powered by Windows and capable of running Microsoft's powerful office productivity software, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and application specialists can assist you to preserve your information and reduce productivity disruption by developing an efficient migration strategy that preserves your existing investments in Solaris software and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include evaluation of current environment, migration strategy and validation, Exchange migration services, data and application software porting, and processor and mass storage migration and economization.

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  • Juniper SSG550M Router Security Auditing Juniper SSG Series Firewall Auditing

  • SentinelOne Ransomware Recovery Professional
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    Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that incorporates machine learning technology and advanced services to provide cutting-edge endpoint detection and response.

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  • Cisco ASA 5500-X Firewall Information Technology Consulting
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    Progent's certified Cisco network security consultants offer expert PIX Firewall and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, easy-to-install desktop appliances for small and home businesses to modular enterprise-level products, Cisco PIX Firewall and ASA Firewalls provide a high level of security, performance, and excellent reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing possible OS-specific security holes.

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  • Small Office Computer Consulting Company
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  • Juniper SA Series SSL VPN Firewall Network Install
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  • Microsoft Certified Exchange 2007 Server Consultant Services
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    Progent's expert support team can show you how to design and implement an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes productivity downtime, simplifies ongoing support demands, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site upgrades, Progent has the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting services include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange Server 2007.

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  • Penetration Testing Firewall Support Stealth Penetration Testing Security Auditor
  • Private Cloud Hosting for Virtual Data Centers Consultant Services ProSight Virtual Machine Hosting Engineer
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  • ProSight Reporting ConnectWise Automate On-site Technical Support Support and Integration ProSight Reporting SentinelOne Remote Network Monitoring
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  • Online Support Jabber and VPN
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    Progent's Cisco Jabber consultants can provide online or on-premises expertise to assist organizations of any size to plan, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide in-depth support for the technologies that make up building an end-to-end Cisco Jabber solution including Cisco network devices and management software, Microsoft 365 applications, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP interfaces, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a modern collaboration solution.

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    Progent has two decades of experience helping small and medium-size businesses to plan, deploy, tune, manage, and debug information networks that support remote workers.

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    Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can help you to plan and deploy a disaster recovery solution based on Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

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    Progent's CISSP-premier network security consultants can help organizations of any size with any facet of IT security. Progent can help implement cost-effective cybersecurity solutions that guard a small business against modern threats or Progent can plan, configure, and manage an end-to-end security strategy for hybrid enterprise networks that support onsite, online, and mobile clients accessing IT resources distributed over a mix of physical datacenters and public and private clouds.

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  • Dynamics GP/Great Plains Integration
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    Dynamics GP/Great Plains 2010 software is a comprehensive business management platform that integrates information and processes throughout your company, communicates seamlessly with other solutions, and connects employees, customers and vendors regardless of time or place. Designed for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field service, manufacturing, retail, and web-based business services. Progent can help you install and maintain a reliable, secure server and communications environment to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your business exploit the full potential of Dynamics GP 2010.

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  • Wi-Fi RF Spectrum Analysis for Wi-Fi Technical Support Services
    Remote Wireless Site Survey Consulting Services

    Progent's Wi-Fi site survey services make it easy to design, deploy and debug a Wi-Fi LAN optimized for your facilities, providing your business a wireless solution that has the reception, performance, capacity, Quality of Service, data protection, and roaming ability your business requires. Wireless survey services from Progent include online predictive modeling for planning a wireless LAN and onsite survey services for confirming, optimizing, and debugging a functioning wireless network.

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  • High-Availability Data Center Professional
    24-Hour Support Services Fault Tolerant Data Centers

    Progent's Data Center professionals can help you find high availability data centers that meet the particular needs of your business. High availability colocation sites are especially appealing to small businesses because of their low cost and simplified logistics in comparison to taking a do-it-yourself strategy. Trying to design an on-site data center that offers even a basic level of fault tolerance is too expensive for most small companies. Progent can help you get all the benefits of non-stop data centers and fault tolerant colo sites by providing a full range of engineering and maintenance services.

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