Onsite Service Available in Salinas, Marina, Castroville

More Questions and Answers

How can Progent enhance my network security?
Progent's CISSP and GIAC-certified network security engineers can help you create a comprehensive IT security plan that includes hardware and software as well as procedures to protect your information assets. Progent's Microsoft Internet Security and Acceleration (ISA) Server experts and Forefront TMG 2010 specialists can help you to support Microsoft's discontinued firewall platforms or move to modern security solutions such as Progent's ProSight suite of remote monitoring and management (RMM) services. Progent's Cisco ASA 5500-X firewall with Firepower Services engineers can assist you to deploy Cisco network appliances for optimum network protection. Progent's security assessment scanning services offer low-cost analyses of your current security environment. Progent's ProSight Email Guard spam and virus filtering service can block spam and email-borne viruses before they can reach your security perimeter.

How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 consultants and Windows Server 2012 R2 consulting experts can assist you to evaluate the potential benefits of Hyper-V-powered virtualization for your business, perform pilot implementations to verify Hyper-V's operation with your line-of-business software, evaluate your network and server infrastructure for smooth performance with virtual server solutions, assist you in moving to Windows Server 2016 or Windows Server 2012 R2 and setting up Hyper-V, educate your network management staff to monitor and manage Hyper-V, provide expert consulting support for enhancing the protection of your virtual servers, design and validate business continuity procedures that maximize system uptime, and deliver ongoing consulting and maintenance including low-cost remote repair and comprehensive Help Desk outsourcing.

Can Progent provide certified expertise for information assurance and SIEM solutions?
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of network security experts. GIAC accreditations are recognized by companies and institutions around the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide expertise with any of the network security disciplines covered within the GIAC certification such as auditing network vulnerability, incident handling, traffic analysis, web services security and security information and event management (SIEM) solutions for compliance with government mandates for reporting security events.

Can Progent provide the support of a CISSP-certified cybersecurity consultant?
Progent's CISSP-certified network security consultants can assist businesses of any size with any facet of IT security. Progent can implement cost-effective security systems that protect a small business from advanced threats or Progent can plan, configure, and manage a comprehensive security environment for hybrid networks that support onsite, remote, and mobile users accessing network resources spread over a mix of physical datacenters and various clouds.

How can Progent help large enterprises?
Progent's consultants can help enterprises to design, deploy, and support major rollouts of core Microsoft, Cisco, and Oracle platforms by delivering services such as Active Directory (AD) consulting, MS Exchange Server 2016 upgrade support, Microsoft Exchange 2013 integration, SQL Server 2012 DBA services, Cisco network infrastructure design, Oracle DBA and development support, MySQL expertise, and project management support. Progent has worked with some of the world's largest enterprises to integrate crucial information technology solutions powered by Microsoft technology and can deliver seamless branch office support to large companies with local offices or in major cities through the U.S.

Can Progent help us manage the personally owned endpoint devices of our at-home workers?
Progent can help small and medium-size organizations to configure unified remote endpoint management solutions for maintaining endpoint devices used by work-from-home employees. To find out about how Progent's consultants can assist you to manage the remote endpoints of your telecommuters, go to consulting for managing the endpoints of your telecommuters.

Why should a small business outsource IT support?
Whether it involves architecting IT system infrastructure, establishing or outsourcing a Help Desk, deploying a new messaging solution, or creating an web-based business system, outsourcing your network technical services can control expenses and minimize risks, allowing network service costs to grow in a more linear and gradual way than is possible by establishing a large, all-purpose in-house IT organization.

What security support does Progent offer for Linux/UNIX environments?
If you have a multi-platform business environment with Linux/UNIX and Microsoft technology, Progent can offer Linux and Windows security expertise by providing a CISSP-certified network professional to help your entire business in a broad selection of security concerns. CISSP Certification denotes mastery of a global standard for information security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Progent can provide a CISSP-certified professional to help your business in a broad range of security areas such as:

  • Security Management Practices
  • Security Architecture and Models
  • Access Control Systems and Processes
  • Applications Development Security
  • Operations Security
  • Site Security
  • Cryptography
  • Telecommunications, LAN and WAN Security
  • Disaster Recovery Planning
  • Law, Investigation, and Ethics

    How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
    Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 and local installations of Exchange. This allows you to have specific mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist you with any facet of designing, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is carried out on schedule and within budget. For more information about Progent's online consulting expertise for hybrid Office 365 and on-premises Exchange environments, refer to Office 365 integration solutions with on-premises Exchange.

    How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
    Progent's Jabber consultants offer remote or on-premises support to help organizations of all sizes to plan, implement, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth expertise for all the technologies that make up building an end-to-end Jabber solution including Cisco network appliancesand management software, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Android smartphones, SIP interfaces, WiFi networks, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a cohesive collaboration ecosystem.

    What services are available from Progent for Microsoft Office Word and Office 365 Word?
    Progent's certified Office Word and Office 365 Word experts can provide a wide selection of affordable online consulting services to help you to manage and troubleshoot your legacy Microsoft Word environment or help you to move to a newer release of Microsoft Office Word. Services available from Progent's Word experts include VBA software development, isolating and resolving compatibility problems between various releases of Word, integrating Office Word with different Office applications like Excel and Microsoft Outlook or with third-party platforms and add-ons,network enhancements for dependable. reliable cloud connectivity, security consulting, and smart phone integration, and remote Office Word and Office 365 Word training sessions tailored for your special requirements.

    How can Progent's consultants help with Microsoft SQL Server?
    Progent's Microsoft-certified SQL Server consultants, database software developers, database administration experts, project management consultants, Cisco-certified network infrastructure architects, business continuity specialists, and data security consultants can help you to support and expand your SQL Server environment, build or troubleshoot database software, assess the potential benefits of moving to SQL Server 2016 or transitioning to SQL Server 2014 from an earlier release of SQL Server or from a legacy RDBMS system, set up test environments at your site or at Progent's lab, plan and carry out a smooth migration to SQL Server, and define a cost-effective and secure IT infrastructure that helps you realize the full business benefit of Microsoft SQL Server.

    What services are available from Progent to support Windows Server 2003?
    Progent can assist your company with managing, maintaining and troubleshooting information technology environments based on Microsoft Windows Server 2003, and can support your transition to Windows Server 2012 R2 or later from Windows 2003 Server. Progent's upgrade services cover planning, deployment, integration, validation, education, and online technical support. If you are planning on creating a hybrid architecture that combines on-premises systems with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid integration.

    More Questions and Answers

    If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area area and you are looking for technical help, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified consultant, call 831-600-4300 or visit Contact Progent.

    An index of content::

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  • Small Business Network Specialists
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    Progent provide organizations of any size enterprise-class network online or in-person consulting services for information systems based on Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also offer security consulting for businesses varying in size from the small office to the global enterprise.

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    Progent can help your organization to utilize Cisco's infrastructure technology to create a robust foundation for your local, cloud-centric, or hybrid-cloud data center and streamline operations in key areas such as compute and storage utilization, security and compliance, manageability, uptime, and disaster recovery.

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    Microsoft Virtual Server, hosted on the Windows Server operating system and based on software originally developed by Connectix, delivers the power needed to carry out server consolidation, software migration, and server quarantine projects through virtualization techniques in an enterprise-class IT environment with high scalability, manageability, and availability. Microsoft has targeted Virtual Server at companies wishing to enhance ROI in application development and piloting, upgrading from outdated mission-critical applications, and server consolidation. Progent's professional Virtual Server experts can assist your IT staff to evaluate and integrate MS Virtual Server.

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    Progent's Microsoft-certified database application developers offer small and midsize businesses remote support for popular RDBMS platforms such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services available from Progent include installation and integration, database architecture and programming, management support, replication and synchronization strategies, capacity planning, tuning, migration, information security, backup and recovery systems, troubleshooting, and training.

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    Progent's MS Exchange Hosting and Management Services provide an enterprise-class data center with backed-up electrical and cooling systems, round-the-clock staffed security and IT support center, plus failover access to Internet backbone service companies. Hosted Microsoft Exchange servers are configured as virtualized machines for service continuity, smooth expandability, and fast restoration. Services include integration with your network, connectivity with mobile communication products, continual tracking of efficiency and network security, spam filtering, security update and service pack control, Help Desk Call Center support, per-day backup, and full messaging administration services.

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    Juniper Junos Network and Security Manager Security Company

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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  • Wi-Fi Site Survey Integration
    Immediate Wireless Site Survey Support Outsourcing

    Progentís Wireless Site Survey assists you to plan and implement a WiFi network optimized for your environment, providing your business a wireless solution that has the reception, performance, capacity, QoS, security, and roaming capability your company needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service.

  • Video IP Phones On-site Support IT Consulting VoIP Phone System

  • Support Outsourcing Dynamics GP Great Plains Accounting
    Dynamics GP Great Plains Software On-site Support

    Progent can show you how to plan and implement a smooth move to Dynamics GP so that you preserve your data, strengthen your protection, modernize your management reporting, take full advantage of Microsoft Office integration, and minimize business interruption by creating and executing a sensible migration plan. Progent can also help train new Dynamics GP users so you don't waste productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create specialized line-of-business applications and eCommerce programs that integrate transparently with Dynamics GP/Great Plains.

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    Progent can assist you to evaluate the many subscription plans offered with Office 365 and integrate your network with Office 365 in a way that delivers top business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux technology. Progent can also assist your business to create and maintain hybrid ecosystems that transparently integrate on-premises and cloud-based resources.

  • Windows 2003 Cluster Server IT Services Clustered Server Support Services
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  • 24x7x365 Engineers Ubiquiti UniFi Controller management
    Consultants Ubiquiti UAP-AC WiFi access point

    Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi devices installed on multiple venues with thousands of APs can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent can provide the skills of veteran wireless professionals who can assist your organization to determine the value of Ubiquitiís UniFi technology for your business and help you to design, deploy, administer, and troubleshoot your UniFi ecosystem.

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  • Windows and Solaris Network Consultants Engineer UNIX, Windows

  • Les Kent has a 35-year history of successful network integration, business management, sales, and operations. He has demonstrated a talent for creating elegant IT solutions in his roles as as a network designer, application developer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and global corporations.

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  • Microsoft Operations Manager Online Support Services
    Comprehensive Event Management Technical Support Services

    Progent offers a selection of IT support bundles for small businesses. These information technology outsourcing and network monitoring solutions are built around the anticipatory problem solving capabilities of Microsoft System Center Operations Manager 2007, a next-generation server and IT management software platform that tracks the reliability, throughput, and security of your information system and identifies incipient troubles before they can bring down your network. With Progent's economically priced network service packages, small businesses can select a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution.

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