|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Microsoft-certified consulting team members and consultants for Virtual PC for Mac technology can help you to integrate your Apple macOS and OS X desktops with your Exchange server through comprehensive Office 365 Outlook for Mac support. Progent will ensure that your Microsoft Exchange Server is correctly configured and that WebDAV, LDAP and Outlook Web App are properly installed. Progent can also provide a full range of Microsoft Exchange consulting such as integration, diagnostics, security, remote access, performance tuning, plus spam filtering and email encryption. Progent also can provide customized one-on-one macOS knowledge transfer.
Can Progent help us migrate efficiently to Exchange Server 2019?
Progent can help you in any phase of your migration to Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing HA system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook clients. For more information, see Progent's Microsoft Exchange Server 2019 deployment services.
Can Progent help configure and integrate Cisco wireless VoIP phones?
Integration of Cisco's wireless VoIP phones typically requires that IT teams configure and optimize many key pieces of your Wi-Fi infrastructure including wireless access points, routers, Cisco wireless LAN controllers, and call management tools. Progent's Cisco wireless VoIP phone configuration experts offer remote and on-premises assistance to help you create and administer a Cisco wireless IP phone solution by delivering services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can provide businesses with an information management professional who can function as a part-time CIO. This veteran IT executive can provide long-term direction to help you to integrate appropriate IT products to enhance business processes so they match more closely with your corporate goals. Your business can create and implement a well thought out information technology strategy without incurring the cost of a full-time senior IT executive. Vital services Progent's part-time CIO can perform include strategic planning, rationalizing IT budgets, building models for Return on Investment, reengineering business processes, negotiating with suppliers, defining security policies, business impact analysis, automating data center administration, software revision control, network asset documentation management, and disaster recovery preparedness.
Can Progent help us move our data center to a colocation facility?
There are hundreds of enterprise-class data center colocation Sites in the and major metropolitan areas across the U.S., and Progent's colocation center support team can improve your systemís reliability and performance by helping you choose a remote data center site that meets the individual needs of your organization including geographic location, space, communications, affordability, and extra additional features and services. Progentís colocation center IT services are intended for companies with hardware housed at co-location hosting sites and requiring timely in-person service at the colocation site as well as remote support from Microsoft and Cisco Premier experts. Progent provides a variety of collocation center consulting services including system topology analysis, Windows and Linux server integration and support, tech support for server and telecommunications networking, development and deployment of high availability configurations, defining and deploying layered security defenses, firewall configuration and support, configuring load balancing solutions, and creating high-availability server and storage clustering configurations.
Does Progent support Citrix desktop virtualization software?
Progent's Citrix desktop virtualization consultants can assist you to plan, deploy, administer, and support a virtual Windows desktop and application delivery solution by providing XenDesktop expertise and XenApp support. Progent's Cisco CCIE network consultants can help you enhance your infrastructure for distributing server and client-side applications, and Progent's remote datacenter management and support experts can help your organization to manage and maintain an off-site datacenter that features high uptime, advanced security, and fast recovery. Progent's Citrix technology experts can also help you manage and support other virtualization products from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V support.
Does Progent offer a secure data backup service for small businesses?
Progent's ProSight Data Protection Services automatic backup offer small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of critical data, apps and VMs that have become lost or corrupted due to component breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight DPS to to comply with regulatory requirements like HIPPA, FINRA, and PCI and, when needed, can help you to recover your critical information. Learn about the complete ProSight portfolio of value-priced network monitoring and management services for small and mid-size businesses
How can Progent help local governments and school districts with IT management?
Progent has a long background providing a broad range of online network support and emergency repair services to local governments and school districts across the U.S. Progent is among the industryís pioneers in delivering expert online network support and has delivered network support to organizations in all 50 states. Progent's remote IT support for local governments eliminates travel costs and resolves problems more quickly than on-premises support.
Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a wide range of security solutions from Microsoft and Cisco, Progent offers enterprises expert help for products from other major Firewall manufacturers including Checkpoint Software, WatchGuard, Netscreen, SonicWALL, and Symantec-Raptor. Progent can show you how to create a comprehensive security strategy and choose the right products from multiple vendors to support your security goals while sticking within your budget restraints.
How Can Progent help us with SQL Server 2014?
Microsoft SQL Server 2014 includes significant improvements in key areas such as performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works seamlessly with all types of applications including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite services including system design, deployment, management, remediation, and application development expertise to enable organizations of any size to realize fast return from their SQL Server 2014 investment. In case your organization is currently using Microsoft SQL Server 2014, Progent can assist you to carry out a smooth upgrade to Microsoft SQL Server 2016.
How can we outsource our network management to Progent?
Progent offers a selection of low-cost, flat-rate managed services intended to enable small and mid-size businesses to utilize the same advanced technology used by many of the industry's leading corporations. Progent's ProSight line of network monitoring and management services covers all key aspects of modern networking including email protection, behavioral-based threat defense, update management, cloud-based backup and disaster recovery, network infrastructure monitoring and management, virtual machine hosting, and IT asset documentation management. To read Progent's eBook on the benefits of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.
More Questions and Answers
If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area
and you are in need of computer help, IT outsourcing, or high-level services from a certified Progent engineer,
call 831-600-4300 or visit Contact Progent.