|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent has put together two ultra-affordable service packages designed to allow small companies to get an impartial network security assessment from a certified security engineer. With Progent's External Security Inventory Checkup, an engineer runs an extensive test of your IT infrastructure from beyond your company firewall to determine potential risks in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, a security expert runs a system scan from a secure computer within your company firewall to assess the risk to internal assaults. The two security inventory services are configured and run from a protected remote site.
Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard data related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it. Learn more about Progent's ProSight portfolio of managed IT services for small and mid-size organizations.
What services are offered by Progent for migrating to Exchange 2016?
Progent's Microsoft Exchange 2016 Server consultants can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 including planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your VMs, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's certified Microsoft Office Word and Office 365 Word experts offer a broad selection of affordable remote consulting services to assist you to maintain your existing Microsoft Office Word environment or help you to migrate to a newer release of Microsoft Office Word. Support available from Progent's experts include VBA programming, identifying and resolving compatibility issues between different releases of Office Word, interfacing Word with other Microsoft Office apps such as Excel and Outlook or with 3rd-party platforms and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance support, and smart phone synchronization, and remote Office Word and Office 365 Word training classes tailored for your special requirements.
Can Progent help with setting up and using Microsoft Project?
Progent's certified Microsoft Project Server and Project Online experts can provide advanced expertise in implementing and using all editions of Microsoft Project and can provide a wide variety of cost-effective online consulting services based on industry best practices to help organizations of all sizes to receive all the advantages of this powerful platform. Support services available from Progent include system design, installation and upgrades, setting up secure file and status sharing among onsite and offsite users, network infrastructure optimization, and specialized webinar training classes.
How can we outsource our network management to Progent?
Progent offers a selection of affordable, flat-rate services designed to enable small and medium-size organizations to benefit from the same advanced technology used by some of the industry's leading enterprises. Progent's ProSight line of IT management outsourcing services covers all key aspects of modern networking including email protection, security and compliance, update management, automated backup and disaster recovery, network infrastructure monitoring and management, private cloud hosting, and network documentation management. To read Progent's eBook about the benefits of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.
Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention experts and data leakage protection specialists can assist businesses to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content security policies for scanning the content of email messages and attachments and blocking the transmission of sensitive or unauthorized data or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help your business avoid being blacklisted and stay compliant with industry security standards and government requirements including HIPPA, Sarbanes-Oxley and PCI DSS. Find out about Progent's entire ProSight series of low-cost network monitoring and management services for small businesses.
Can Progent help design a fault-tolerant load balancing solution?
Load balancing of multiple servers increases throughput and provides redundancy by side stepping crashed servers in a load-balanced array. Progent's load balancing engineering services cover a broad assortment of fault-tolerant load balancing technologies such as network load balancing, load balanced application software, LAN/WAN infrastructure routing, and content dispatching products such as Cisco Content Engine. High availability load balancing technologies for which Progent offers consulting expertise include Windows Server 2008 R2 Network Load Balancing Manager, the NLB feature of Microsoft Windows Server 2012, Virtual Machine Load Balancing in Windows Server 2016, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 BIG-IP Global Traffic Manager.
What Microsoft financial reporting applications can Progent help customize?Microsoft Dynamics AX ERP Software (formerly Axapta)
Microsoft Dynamics GP Accounting Software (formerly Microsoft Great Plains)
Microsoft Dynamics NAV Business Management Software (formerly Microsoft Navision)
Microsoft Dynamics SL Accounting Software (formerly Microsoft Solomon)
Microsoft Dynamics RMS (Retail Management System)
Progent's Experts Team provides comprehensive consulting know-how in special application areas, allowing you to develop fast, affordable and highly functional business solutions that fit the unique needs of your company. Progent's software application developers can help you to customize Microsoft's popular eCommerce-capable applications including:
What are the advantages to my business of Progent's network monitoring services?
System Center Operations Manager improves the stability of line-of-business applications by proactively detecting and helping to fix trouble spots before they are able to crash a server. System Center Operations Manager can improve network performance by checking predefined performance thresholds and usage patterns on critical servers, enabling network support staff to be more efficient in adding performance-related resources and to eradicate trouble areas before they cause severe network traffic jams. However, configuring Microsoft Operations Manager to take full advantage of this sophisticated monitoring solution can be a challenge. With more four years of background with the NetIQ software upon which MOM is based, Progent's network experts can help you select appropriate Microsoft System Center Operations Manager components, deploy and integrate Operations Manager, and create specialized rules, scripts, reports and alarms for your network environment. Progent can also record Operation Manager's server monitoring policies and procedures for your IT department.
How Can Progent Help with Windows Server 2008 R2?
The sophistication and integration demands of Windows Server 2008 calls for an IT expert with real-world experience and diverse knowledge in designing and building cohesive end-to-end business information solutions. The professional experience of Progent's seasoned Windows Server consultants, averaging over ten years of background supporting Microsoft-based solutions, helps insure your success in maintaining and troubleshooting your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 support experts can also help you to evaluate the benefits of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on creating a hybrid architecture that combines on-premises resources with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud solutions.
More Questions and Answers
If your small business is in the San Francisco area
and you are in need of computer help, IT outsourcing, or high-level expertise from a Progent consultant,
call 415-321-5400 or visit Contact Progent.