|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading data security companies to deliver centralized management and world-class security for your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further level of analysis for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your security perimeter.
How can Progent enhance my network security?
Progent's CISSP and GIAC-certified network security engineers can assist you create a company-wide network security strategy that includes technologies as well as policies to guard your information resources. Progent's ISA Server consultants and Microsoft Forefront TMG specialists can assist you to maintain Microsoft's discontinued firewall platforms or migrate to modern security solutions such as Progent's ProSight suite of remote monitoring and management services. Progent's Cisco ASA 5500-X firewall with Firepower Services engineers can help you to configure Cisco network appliances for optimum infrastructure security. Progent's security vulnerability testing service packages provide economical and objective evaluations of your current external and internal security profile. Progent's ProSight Email Guard spam filtering service can block spam and email-borne malware before they make it to your security perimeter.
Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent has put together two ultra-affordable service packages intended to enable small companies to receive a professional network security assessment from a certified security consultant. With Progent's External Security Inventory Checkup, a security expert runs an extensive examination of your network from outside your firewalled perimeter to uncover potential risks in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, an engineer executes a system scan from an authorized machine inside your company firewall to evaluate the risk to inside assaults. The two security inventory services are set up and run from a protected remote site.
Does Progent offer support for Microsoft Dynamics NAV ERP software?
The most recent edition of MS Dynamics NAV ERP offers several innovations including Personalized Role Centers, enhanced BI and reporting options, and advanced workflow support. Progent's Dynamics NAV ERP consultants can provide programming, configuration and debugging services to enable you to take advantage of Microsoft Dynamics NAV. Progentís consultants can assist you to connect MS Dynamics NAV to additional services and programs. Also, Progent can assist your organization to design and utilize databases so you can enhance your knowledge of your operations, acquire more customers, refine your marketing campaigns, and build productive alliances.
How can we outsource our network management to Progent?
Progent provides a family of low-cost, fixed-price services designed to allow small and medium-size organizations to utilize the same advanced IT solutions used by some of the world's top corporations. Progent's ProSight series of IT management outsourcing services addresses all critical facets of information technology such as email content filtering, threat defense based on machine leaning, patch management, cloud-based backup/recovery, network infrastructure monitoring and management, private cloud hosting, and network infrastructure documentation management. To read Progent's eBook on the advantages of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.
Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention experts and data leakage protection specialists can help organizations to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content policies for monitoring the content of email messages and attachments and preventing users from sending confidential or inappropriate information or spam-like messages. ProSight Email Guard's email content filtering solutions can also help avoid being blacklisted and stay in compliance with industry security standards and government requirements such as HIPPA, Sarbanes-Oxley and PCI DSS. Read about the complete ProSight line of value-priced network monitoring and management services for small and medium-size organizations.
Does Progent Offer Business Continuity Planning Services?
Progent offers advanced remote consulting for business continuity planning, validation, and training to help your company to respond to potential catastrophes, reduce service disruption for your vital IT functions, eliminate data loss, and comply with regulatory mandates and contractual requirements. Progent's business continuity consultants can work closely with your executive and network administration staff to perform risk and business impact evaluation, identify dependencies, specify the assets required to run your business, prioritize business-critical network functions and specify allowable restoration times, select colocation centers, set up secure remote connectivity for crucial employees, plan notification mechanisms and assign duties for staff, document a comprehensive recovery and test plan, and provide training for key people to carry your business continuity plan. Progent's Windows Server 2016 disaster recovery consultants can show you how to design and build a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster tools field-tested in Microsoft's massive Azure public cloud.
Can Progent help configure and integrate Cisco wireless VoIP phones?
Creating solutions with Cisco's wireless IP phones usually requires that IT teams configure and optimize numerous components of your Wi-Fi environment including APs, switches, Cisco wireless LAN controllers, and management tools. Progent's wireless VoIP phone configuration consultants can provide online and on-premises assistance to help you build and manage a Cisco wireless IP phone deployment by delivering integration services that range from troubleshooting the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.
What are the advantages of Progent's model for remote support?
The majority of computer system problems can be resolved quickly by Progent's team of remote support engineers. This minimizes lost network availability that can be caused by waiting for a local consultant to show up in person. Furthermore, many freelance consultants and IT service firms demand minimum on-site billing that can turn a ten-minute visit into a 2-hour invoice. Progentís model of charging per minute and billing only for service actually delivered permits Progentís remote service experts to solve hundreds of minor issues every day at the lowest possible expense. In addition, the security of knowing there is ready access to Progent's large group of IT consultants opens the gates to a new realm of sophisticated network solutions that many small organizations might otherwise shy away from because of the risk of having insufficient support resources.
How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your IT system operating efficiently by checking the state of critical computers that power your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT personnel and your assigned Progent consultant so all potential issues can be resolved before they have a chance to disrupt your network. Find out about the complete ProSight line of value-priced managed services for small and mid-size organizations.
How Can Progent help with Microsoft SharePoint?
Progent has been delivering SharePoint support since the first SharePoint product was released more than a decade ago, and Progent has the scope of technical know-how to assist organizations of any size to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can help your company to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; decide whether an on-premises, Cloud-based or hybrid configuration is best suited for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can help in individual tasks associated with your SharePoint 2013 deployment.
Which ERP and MRP programs are supported by Progent?Microsoft Dynamics AX ERP Software (formerly Axapta)
Microsoft Dynamics GP Accounting Software (formerly Great Plains)
Microsoft Dynamics NAV Software (formerly Navision)
Microsoft Dynamics SL 6.5 Accounting Software (formerly Microsoft Solomon)
Microsoft Dynamics RMS (Retail Management System)
Macola ES by Exact Software
MAS 90 ERP by Sage Software
QuickBooks Pro by Intuit
Infor CloudSuite Industrial (SyteLine) ERP (formerly SyteLine)
Progent provides ERP and MRP help for a selection of programs that include:
More Questions and Answers
If your small business is in the San Francisco area
and you need technical support, IT outsourcing, or top-level services from a Progent consultant,
call 415-321-5400 or visit Contact Progent.