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How can Progent help us with SQL Server 2016?
Microsoft SQL Server 2016 offers major enhancements in speed, scale, security, high-availability, BOYD integration, plus integrated BI. New features include PolyBase for handling SQL and NoSQ files in one appliance for data warehousing, R language support, Always Encrypted mode, Mobile Report Publisher, and seamless management of on-premises and cloud operations and services. Progent's Microsoft-certified SQL Server 2016 consultants can provide online and onsite support to help businesses of any size to design, implement, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft products including Windows Server, Exchange, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security vendors to provide centralized management and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper level of analysis for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Can Progent transparently supplement and automate our Help Desk?
Progentís Help Desk sharing services make it possible for your business to split the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of veteran technical support technicians and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced support solution based on the leading PSA platform for handling service requests, ticketing, responsibility, status tracking, and reporting. For details, visit Progentís Help Desk sharing services.
Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
Progent's Cisco-certified IP Voice experts offer Cisco UC560 consulting services to help you to manage your legacy UC500 VoIP gateway or design and implement an efficient upgrade to a current VoIP solution.
Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
Progent can provide the support of CISM Premier network security management experts. The Certified Information Security Manager (CISM) organization describes the basic competencies and worldwide standards of performance that information security professionals are required to learn. CISM provides business management the assurance that consultants who have earned their CISM credential possess the experience and knowledge to deliver efficient security management and support services.
Can Progent help us automate network infrastructure mapping and management?
ProSight WAN Watch network infrastructure management service makes it simple and affordable for small and mid-sized organizations to map, monitor, optimize and debug their connectivity hardware such as routers, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are always current, captures and manages the configuration of almost all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming network management processes, WAN Watch can knock hours off common tasks like making network diagrams, expanding your network, locating devices that need critical software patches, or isolating performance issues. Learn more about the entire ProSight series of low-cost managed services for small and medium-size organizations.
Does Progent offer fast and affordable network health audits?
Prosight Network Audits offer a fast and low-cost alternative for small and medium-size businesses to obtain an unbiased evaluation of the health of their IT system. Powered by some of the top remote monitoring and management tools available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the configuration of your core infrastructure assets adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a cleaner and safer Active Directory implementation. Both versions also provide the ongoing advantages of cutting-edge remote network monitoring and management technology. These benefits can include simpler management, improved compliance with government and industry security requirements, higher utilization of IT resources, faster problem resolution, more dependable backup and recovery, and less downtime. To find out more about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.
What are the advantages of Progent's model for remote support?
Most network issues can be resolved immediately by Progent's team of remote service engineers. This minimizes lost network availability that can be caused by waiting for an on-site engineer to show up at your office. Furthermore, many independent engineers and IT service groups require minimum on-site billing that may convert a 10-minute problem into a two-hour expense. Progentís model of charging per minute and billing exclusively for support that is delivered permits Progentís remote service engineers to resolve hundreds of minor problems daily at the lowest feasible expense. In addition, the confidence of having reliable access to Progent's expert team of technical consultants opens the gates to a new realm of powerful network solutions that typical small companies would otherwise shy away from because of the risk of having insufficient support resources.
Can Progent help my company migrate to Windows 10?
Progent's Windows 10 planning experts can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Windows. Online and onsite assessment and upgrade services for Microsoft Windows 10 provided by Progent include Return on Investment analysis, project management, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, telecommuter access, security and compliance, streamlined deployment and management, infrastructure optimization, wired/wireless convergence, business continuity planning, webinar training for IT support personnel and users, and ongoing technical help.
Can Progent help implement virtual desktops with Windows Server 2016?
Microsoft's virtual desktop solutions reduce the effort needed for IT managers to set up applications so they are standardized throughout a corporate workforce, provide the ability to manage rights to business data, and enable fast deployment of additional or upgraded desktops. In Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure (VDI) that powers RDS streamlines client connectivity, enhances performance, strengthens security, unifies management, and provides an almost transparent user experience. Progent's desktop virtualization consultants can assist your company to assess the strategic benefits of Microsoft's desktop virtualization solutions, set up pilot and on-line deployments, optimize your system architecture to support virtual clients effectively, assess and remediate security problems, and train your IT administrators to utilize industry best practices to gain a fast ROI from desktop virtualization.
How can Progent help us configure and manage Wi-Fi networks based on Ubiquiti UniFi Wi-Fi access points?
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi devices installed on multiple sites with thousands of APs can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of seasoned Wi-Fi professionals who can assist your organization to determine the value of UniFi technology for your environment and help you to plan, install, manage, and troubleshoot your UniFi ecosystem. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration.
Does Progent offer support for video conferencing and immersive telepresence?
Progent offers the support of a certified video conferencing and telepresence engineer with expertise deploying products from the major telepresence vendors including Cisco/TANDBERG, Polycom, and LifeSize and can assist you to plan, configure, expand, or troubleshoot a telepresence environment that preserves your current investment and maximizes the business value of your information system. Progent also offers the expertise of infrastructure engineers who can help businesses of any size to build and troubleshoot a communications network that delivers the performance, dependability, security, and expandability required to support your video conferencing/telepresence solution.
Can Progent help my business develop custom eCommerce applications?
Progent's network experts can assist your company to create web sites that are integrated with sales and inventory applications to lower the cost and increase the reliability of on-line business. Progent can show you how to implement a secure, robust e-commerce infrastructure and design purpose-built web applications based on standard development tools and or customize available applications so that they accommodate your special business requirements. Progent offers online services from certified Microsoft SQL Server programmers and Oracle database developers and DBAs, and MySQL experts to assist your company to carry out mission-critical application development.
What are the key features of Progent's IT outsourcing packages?
Features of Progent's IT outsourcing offerings include network assessment to ensure that your network meets required standards of security and remote access, 24x7 server monitoring using Microsoft Operations Manager to anticipate problems before they disrupt your business, optional Help Desk Services from Progent's IT experts, security assessment to help protect your system from hackers and viruses, application of Service Packs and security patches for servers and applications, reduced rates on Progentís off-site and on-premises troubleshooting services, and access to Progentís team of Microsoft-certified network architects and support technicians.
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If your small business is in the San Francisco area
and you are looking for computer help, IT outsourcing, or advanced services from a Microsoft or Cisco certified professional,
call 415-321-5400 or visit Contact Progent.