|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent help set up pilot systems to help our company test new technology?
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center in Sacramento is available for piloting line-of-business applications, creating cost-effective system upgrade procedures, assessing and tuning performance, planning or validating disaster recovery strategies, mitigating compatibility issues, and establishing training systems for the latest technologies. For Progent customers without sufficient internal resources to configure proper test environments, the lab reduces capital outlay and engineering risk and helps keep vital network projects on schedule.
Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's SQL Server developers can assist you to create and maintain applications that utilize the SQL Server database platform. Progent adheres to industry best practices to build scalable, manageable SQL Server applications and is able to team with a customer's IT staff to deliver programs in a cost effective and cost-effective manner. Progent for can help you to build Microsoft SQL Server applications by offering a wide array of professional services including functional specs, logical and physical modeling, ETL development, T-SQL programming, software installation, storage management, performance tuning, backup and restoration strategies, partitioning, consolidation of stored procedures, replication solutions, security and compliance, and business continuity.
Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention consultants and data leakage protection consultants can help you to configure Progent's ProSight Email Guard Security Gateway to enforce specified content security policies for monitoring the content of email messages and attachments and preventing users from sending confidential or unauthorized data or spam. ProSight Email Guard's outbound email content filtering technology can also help organizations avoid being blacklisted and stay in compliance with industry security standards and regulatory requirements including HIPPA, Sarbanes-Oxley and PCI DSS. Find out more about the complete ProSight line of value-priced network management outsourcing services for small organizations.
My business application needs 24x7 support. Can Progent help?
Progent's affordable extended hours remote support program provides companies 24x7 access to online technical support from Progent's Technical Response Center. Support services offered beyond standard business hours include fixing problems with Microsoft server products, MS Windows desktop troubleshooting, help with Microsoft Office programs, system backup and recovery, and basic routing and switching help for Cisco technology.
Can Progent provide the support of a CISSP-certified cybersecurity consultant?
Progent's CISSP-premier network security consultants can help organizations of any size with any aspect of information system security. Progent can implement cost-effective cybersecurity solutions that guard a small office against advanced malware attacks or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile users accessing network resources spread over a mix of physical sites and various clouds.
How Can Progent help our company support or upgrade Exchange 2013?
Microsoft Exchange 2013 includes significant enhancements to the functionality of Exchange Server 2010 and introduces important new features as well as a redesigned structure. These improvements affect vital facets of IT such as ease of administration, availability, compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can provide remote or onsite support to help you manage, tune and troubleshoot your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you move to a more up to date version of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment model.
What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise IT support services include:
How can Progent help us protect ourselves against Ransomware?
- Designing, testing, integrating and supporting Microsoft-based IT solutions by providing services including complicated Active Directory configurations, MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 consulting, Microsoft System Center 2016 Configuration Manager (SCCM 2016) cloud integration, System Center Configuration Manager setup, and MS SQL Server programming
- Setting up and managing network monitoring software such as Microsoft System Center Operations Manager
- For businesses looking for assistance with Windows Server 2016 hybrid cloud integration, migrating to Windows Server 2012 R2 or migrating to Microsoft Exchange Server 2016, Progent can assist with project management and can also provide short-term personnel to help with deployment at sites in and major cities across the U.S.
- Access to Cisco-premier CCIE network troubleshooting engineers to repair challenging connectivity problems impacting the availability or performance of complex IT systems
- Veteran project managers to assist customers to follow best practices to make sure strategic projects are completed on time and on budget
- Business continuity planning experience to help prepare for a disastrous event by addressing not only information network issues but also business logistics including notification systems, temporary office areas, alternative transportation, and mandated reporting
- Experience in helping enterprises create a complete security strategy that includes cutting-edge technology from Microsoft and Cisco and conforms to industry leading practices
- Network security assessment service bundles to deliver an impartial and comprehensive security evaluation from a team of premier security engineers
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent backup/recovery consultant. The interview is designed to help evaluate your organization's ability either to stop or recover quickly from a ransomware attack. Progent will work with you directly to collect information concerning your current AV defense and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective security and backup/recovery system that meets your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.
Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates over a quarter century of background helping manufacturing, distribution and service organizations to manage complicated supply chains and improve the efficiency of critical processes to bring products to market fast and meet customer schedules consistently. Progent offers the expertise of an ERP consultant with over two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite services that spans from as-needed guidance to solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, training, and DBA services. For more information, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Does Progent support Citrix desktop virtualization software?
Progent's Citrix-certified desktop virtualization experts can assist your business to design, install, administer, and support a virtualized Windows desktop and application delivery and management system by offering Citrix XenDesktop consulting and XenApp support services. Progent's Cisco-certified CCIE network engineers can help you optimize your network infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support experts can assist your organization to manage and support an off-site datacenter that features high availability, advanced security, and fast recovery. Progent can also help you with other virtualization solutions from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V support.
What Microsoft financial reporting applications can Progent help customize?Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Axapta)
Microsoft Dynamics GP Accounting Software (formerly Great Plains)
Microsoft Dynamics NAV Business Management Software (formerly Microsoft Navision)
Microsoft Dynamics SL Business Accounting Software (formerly Solomon)
Microsoft Dynamics RMS (Retail Management System)
Progent's Experts Team delivers comprehensive consulting know-how in specific application areas, allowing you to develop responsive, affordable and highly functional business solutions that align with the unique needs of your organization. Progent's line-of-business software developers can help you to customize Microsoft's popular eCommerce-capable applications including:
How can Progent help us migrate to Skype for Business Server?
Progent's Microsoft Skype for Business consultants offer remote and on-premises expertise for organizations of any size to assess the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can help your business to design an on-premises, cloud-based or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; configure HA solutions; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration systems like Cisco Video Interop Server. Progent's certified network security consultants can assist you create and validate a security strategy for your Skype for Business deployment that is compliant with government and industry requirements.
Can Progent help us integrate SharePoint 2016 with SharePoint Online?
SharePoint 2016, intended for local implementations of the SharePoint content management platform, supports deep integration with Azure-hosted SharePoint Online and Office 365 to enable hybrid network models that seamlessly combine on-premises and cloud resources. Other enhancements include rapid provisioning with the new MinRole installation feature, increased scale, faster performance, stronger security and compliance, advanced analytics via Power BI integration, and a more engaging user interface for team projects. Progent's Microsoft-certified SharePoint consultants offer affordable remote and on-premises expertise, software development, and technical support services for businesses of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint. To learn more, see SharePoint Server 2016 migration consulting.
Can Progent help us keep our Cisco IOS software up to date?
If your network includes Cisco routers, you may be running an old version of IOS, the control software powering virtually all Cisco router and the latest Cisco switches. Cisco frequently provides updates to IOS in order to correct bugs, plug security weaknesses, or improve features. Unfortunately, upgrading Cisco IOS and other Cisco control software can be tricky, depending on your Cisco device and your network infrastructure. As an example, there may be limitations of local Flash storage that might cause a new OS release to operate incorrectly. Progent's Cisco CCIE-certified consultants can provide a wide variety of services related to upgrading Cisco IOS or other Cisco control software such as IOS EX, CallManager or Unified Communications Manager. Progent can run inventories of your router software, propose appropriate upgrades, provision Cisco appliances, copy software images/, configure and test your update, optimize performance, troubleshoot problems, and teach your IT managers how to take advantage of any significant new features.
More Questions and Answers
If your small business is in San Jose or anywhere in Silicon Valley
and you are looking for computer help, IT outsourcing, or high-level services from a Progent consultant,
call 408-240-9400 or visit Contact Progent.