Hardware must be covered by vendor's on-premises warranty service
We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide multi-site access consulting to show you how to design and implement high-availability architectures for multiple-office connectivity. Progentís Cisco-certified CCIE engineers can plan and deploy ultra-reliable Inter-office connections based on fault tolerant EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over offers economical non-stop interoffice connectivity.
What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support expert and IT consultant can utilize the technical and educational resources required to deliver the best computer help available. Progent delivers world-class expertise in the design, deployment and troubleshooting of Microsoft-based information network solutions. Progent's Microsoft-certified IT support professionals offer Active Directory consulting, Microsoft Exchange 2016 upgrade support, Exchange 2013 integration, Microsoft Exchange 2010 Server management, Exchange Server 2003 upgrade help, Windows Server 2016 hybrid integration, Windows Server 2012 R2 configuration, Windows 2008 Server migration help, plus Windows 10 planning and migration assistance, Microsoft Windows 8.1 technical support, Microsoft Windows 7 technical support, Microsoft Office 365 technical support and training, and Dynamics GP (Great Plains) development.
Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is a low-cost, subscription backup/restore service for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with similar functionality but which uses your own storage hardware. Barracuda Backup protects critical business data produced locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to help your business to design, integrate, manage and repair a BDR solution based on Barracuda technology. For additional information, go to Barracuda Backup and disaster recovery consulting and management.
Does Progent have a defined methodology for best practices in solving IT problems?
Progentís team of Microsoft and Cisco-premier engineers have in-depth real-world industry experience, on the front lines of IT support, performing a wide variety of IT projects for a broad selection of clients. Each Progent consultant brings a proven set of personal methodologies from this extensive industry experience, and these are further improved by the corporate-wide best practices training that Progent instills in its consulting team. For larger engagements, Progent experts utilize the Microsoft Solutions Framework (MSF) model for service delivery which divides projects into discrete and manageable components that decrease the possibility of a project spinning out of control.
Does Progent offer expertise with VMware NSX network virtualization?
VMware's NSX virtual network platform enables you to create entire networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high degree of automation regardless of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also enables transparent testing for site recovery, updates and fixes and can generate audit reports to verify full service restoration, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can rapidly restore the complete virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist you to design, deploy, test and administer a DR solution powered by VMware Site Recovery Manager and VMware NSX.
Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates over a quarter century of background assisting manufacturing and distribution companies to manage complex supply chains and streamline key business processes to bring products to market quickly and adhere to customer commitments dependably. Progent can provide the expertise of an ERP specialist with more than two decades of background with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises consulting that can range from as-needed advice to solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and database administration. To find out more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
How can Progent enhance my network security?
Progent's CISA and CISM-certified network security engineers can help you develop a comprehensive IT security plan that includes hardware and software plus policies to guard your IT resources. Progent's Microsoft Internet Security and Acceleration (ISA) Server consultants and Microsoft Forefront TMG 2010 engineers can assist you to maintain Microsoft's legacy firewall platforms or transition to modern security solutions like Progent's ProSight suite of remote monitoring and management services. Progent's ASA 5500-X firewall with Firepower engineers can assist you to deploy Cisco ASA firewalls for optimum network security. Progent's security vulnerability scanning service packages provide low-cost evaluations of your existing security environment. Progent's ProSight Email Guard spam and virus filtering service can stop spam and email-based viruses before they can reach your security perimeter.
Can Progent Help with Oracle Database Administration and Application Development?
Progent offers affordable access to an Oracle certified expert for Oracle database administration services or an Oracle application developer. Progent can help your business to create efficient solutions for critical Oracle database administration activities including database tuning, backup/recovery processes, and database protection, or train your IT personnel how to use industry best practices for simplifying various management procedures. Progent can in addition offer the support of a PL/SQL programmer to help you to design, test, troubleshoot, or port Oracle programs that can vary from business reports to database-powered web commerce sites. Progent offers experience with SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to tune existing SQL programs by utilizing Oracle's SQL Access Advisor.
Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
Progent can provide the expertise of CISM Certified cybersecurity management consultants. The Certified Information Security Manager (CISM) organization defines the basic competencies and worldwide standards of performance that IT security professionals are expected to master. It provides business management the assurance that consultants who have earned their CISM certification have the experience and knowledge to deliver efficient cybersecurity management and consulting consulting.
Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Microsoft-certified consultants and experts in Virtual PC for Mac technology can help you to connect your Apple macOS and OS X desktops with your Exchange server through expert Office 365 Outlook for Mac support. Progent will make sure that your Microsoft Exchange Server is optimally configured and that WebDAV, LDAP and Outlook Web App or Web Access are correctly installed and tested. Progent can also provide a broad array of Exchange support services including integration, troubleshooting, security management, mobile support, system tuning, plus spam protection and email encryption. Progent also offers tailored one-on-one macOS knowledge transfer.
More Questions and Answers
If your small business is in San Jose or anywhere in Silicon Valley
and you need technical support, information technology outsourcing, or high-level services from a Microsoft or Cisco certified professional,
call 408-240-9400 or visit Contact Progent.