To get immediate online help with network security problems, businesses in San Jose California can find world-class troubleshooting by contacting Progent's security professionals. Progent's remote service consultants are ready to provide efficient and low-cost help with security crises that are impacting the viability of your IT network. Progent's accredited security consultants are certified to provide help for environments powered by Microsoft Windows, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can provide world-class guidance for vital cybersecurity and restoration solutions like AI-driven End Point Protection and Response, MDR (Managed Detection and Response), full system restoration testing, immutable backup, and off-site backup. Progent's broad selection of services addresses firewall expertise, email filtering and encryption, secure system infrastructure, and business continuity preparedness. Progent's technical support team has earned the industry's top security accreditations including Global Information Assurance Certification and ISSAP.

Progent provides online security support on a per-minute model without minimum times and without extra charges for sign-up or off-hour support. By charging by the minute and by delivering world-class help, Progent's pricing policy keeps expenses low and eliminates scenarios where quick fixes entail big bills.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way across a network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when IT staff are likely to be slower to recognize a break-in and are least able to organize a quick and coordinated defense. The more lateral progress ransomware is able to achieve within a target's network, the more time it takes to restore core operations and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to help you to carry out the time-critical first steps in mitigating a ransomware attack by containing the malware. Progent's remote ransomware experts can help you to identify and isolate breached servers and endpoints and guard clean resources from being penetrated. If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Should We Do Now?
Network Security ConsultantsIf your network is now experiencing a network security emergency other than ransomware, refer to Progent's Emergency Remote Network Help to see how to receive fast aid. Progent has a pool of seasoned network security specialists who can provide online and onsite support that includes threat containment, mitigation, recovery, forensics, and hardening of your security defense to protect against future exploits.

For businesses who have prepared carefully for a security breach, the formal post-attack response model promoted by GIAC is Progent's preferred method of reacting to a serious security incident.

Overview of Progent's Security Support Services
Managing data security and planning for recovering critical data and systems following a security breach demands an on-going process involving a variety of technologies and procedures. Progent's security experts can help your business at whatever level in your efforts to protect your information network, from security audits to designing a comprehensive security strategy. Some technologies supported by Progent's security consultants include Planning and Implementation, Data Recovery and Security Failure Analysis, and Managed Filtering of E-mail-Borne Threats.

Planning and Implementing Secure Environments
Every organization should develop a carefully thought out security plan that incorporates both preventive and reactive activity. The proactive plan is a collection of steps that works to reduce security gaps. The post-attack strategy defines activities to help IT personnel to assess the losses caused by an attack, repair the damage, document the experience, and revive network activity as soon as possible. Progent can show you how to design security into your company processes. Progent can configure auditing utilities, create and implement a secure IT infrastructure, and recommend processes and policies that will maximize the protection of your network. Progent's security professionals are available to help you to set up a firewall, deploy safe offsite connectivity to email and data, and install an effective virtual private network.

If your company is looking for an affordable option for jobbing out your security management, Progent's 24x7 Network Support Services feature non-stop online server tracking and quick resolution of problems.

Hybrid Cloud Solutions
Progent can assist your company you to plan, implement, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud infrastructure and that comply with government security requirements. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

System Restoration and Failure Analysis
Progent offers skill in restoring networks and devices that have been hacked, are in question, or have ceased to function because of a security attack. Progent can help assess the losses resulting from the assault, restore normal functions, and retrieve information lost owing to the breach. Progent's certified specialists can also oversee a thorough forensic analysis by examining activity logs and utilizing other advanced assessment techniques. Progent's background with security problems minimizes your off-air time and allows Progent to recommend effective ways to prevent or contain new attacks.

Ransomware Cleanup and Recovery Services
Progent offers the help of seasoned ransomware recovery consultants with the knowledge to reconstruct an IT network compromised by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or MongoLock. To learn more, see ransomware removal and restoration services.

Work-from-Home (WFH) Security Expertise
Work-from-Home workers typically utilize their personal devices and often work in a unsecured physical area. This increases their susceptibility to malware attacks and requires judicious deployment of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, thorough user education, and the development of policies built on best practices. Progent's veteran team of Work-from-home support consultants can assist you to design, deploy and maintain a compliant cybersecurity solution that protects critical information resources in networks that include an at-home workforce and hybrid workers.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management provide businesses of any size a versatile and cost-effective solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic information system. Besides optimizing the protection and reliability of your computer network, Progent's patch management services permit your in-house IT team to focus on line-of-business initiatives and activities that deliver maximum business value from your information network. Find out more about Progent's software/firmware update management support services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric threat management platform that includes computer learning algorithms and expert services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in minutes to defend popular endpoints against modern assaults such as ransomware, familiar and new malware, trojans, hacking tools, RAM exploits, malicious scripts, invasive macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is invariably the initial incident response software deployed by Progent to provide control and visibility of a customer's network in the first stages of a ransomware breach. For more details, see Progent's SentinelOne-powered Extended Detection and Response services.

Consulting Services for Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports repeated, simultaneous, programmable testing of your network so you can identify, prioritize, fix, and verify security vulnerabilities before threat actors can exploit them. NodeZero pentests can strategically plant decoys called tripwires such as bogus files or credentials to find out when your network is currently under attack along common attack vectors. Tripwires provide enough information to make it possible to take action quickly with your incident response workflows before an attacker can wreak havoc. Progent can provide the skills of a NodeZero Certified Operator (NCO) who can assist you to use NodeZero to carry out thorough penetration tests of your perimeter and your internal network so you can evaluate your present security posture. Progent's NodeZero experts can also help you to strengthen your existing network security and can help you to design and implement a unified cybersecurity ecosystem that simplifies management and delivers optimum protection for on-prem, cloud-based, and perimeter IT assets. To learn more information about Progent's threat assessment solutions based on on NodeZero's PEN test products, see Consulting Services for NodeZero's Pentest Products.

Stealth Penetration Security Testing Services
Stealth penetration testing is a key component of any comprehensive IT system security strategy. Progent's security experts can run extensive intrusion tests without the knowledge of your organization's internal IT staff. Stealth penetration checking shows whether existing security monitoring tools such as intrusion incident warnings and event history monitoring are correctly configured and actively observed. Progent can implement continuous automatic penetration testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, compromised credentials, uninstalled patches, and dangerous product defaults can be combined by threat actors into the multi-vector attacks common to the latest variants of ransomware. Get additional information about Progent's Stealth Penetration Evaluation Experts.

Progent's Low-Cost Managed Services for Information Assurance
Progent's affordable ProSight portfolio of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's cutting edge behavior machine learning tools to defend endpoints as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily escape traditional signature-based AV products. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to automate the complete threat progression including protection, identification, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides firewall protection, intrusion alarms, device control, and web filtering via cutting-edge tools packaged within a single agent managed from a unified console. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP environment that addresses your company's unique needs and that helps you demonstrate compliance with legal and industry information security standards. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent action. Progent's consultants can also help you to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

ProSight DPS: Managed Cloud Backup
Progent has worked with advanced backup/restore technology vendors to produce ProSight Data Protection Services, a portfolio of offerings that deliver backup-as-a-service. All ProSight DPS services manage and track your backup processes and enable non-disruptive backup and fast recovery of vital files/folders, applications, system images, and Hyper-V and VMware virtual machines. ProSight DPS lets you recover from data loss caused by hardware failures, natural calamities, fire, cyber attacks like ransomware, user mistakes, ill-intentioned employees, or application glitches. Managed backup services in the ProSight Data Protection portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can help you to identify which of these fully managed backup services are best suited for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top data security vendors to deliver web-based control and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a further level of inspection for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA service plans incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo supports single-tap identity verification with iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you sign into a protected application and give your password you are asked to confirm your identity via a unit that only you have and that is accessed using a different ("out-of-band") network channel. A wide selection of out-of-band devices can be utilized for this second means of authentication including a smartphone or wearable, a hardware/software token, a landline phone, etc. You may designate several validation devices. For details about ProSight Duo identity validation services, see Cisco Duo MFA two-factor authentication services for at-home workers.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual host set up and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Because the system is virtualized, it can be moved immediately to an alternate hardware environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect information about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains and warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Learn more details about ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's security engineers offer unique consulting support in vital areas of network protection including:

Security Vulnerability Evaluation and Security Compliance Assessment
Progent offers experience with security evaluation utilities such as Microsoft Baseline Security Analyzer and LANguard from GFI for performing a variety of comprehensive network tests to reveal potential security gaps. Progent has extensive experience with testing utilities and can assist your company to understand assessment reports and react efficiently. Progent's certified security consultants also can perform web software validation and can conduct thorough evaluation of enterprise-wide security to assess your company's compliance with major industry security standards such as HIPAA, PCI, and ISO 17799. In addition, Progent can assess the strength of your wireless security covering stationary wireless equipment plus portable devices. Find out the details about Progent's Security Vulnerability Audits and Security Compliance Assessment.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can deliver world-class consulting expertise for Cisco's complete family of protection and VPN solutions including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst FWSM, protected high-speed and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Find out more information about Cisco Protection, Virtual Private Network and Aironet Wireless Support.

Additional Firewall and Virtual Private Network (VPN) Technologies
As well as being expert in a wide array of security solutions from Microsoft and Cisco, Progent offers organizations of all sizes expert support for solutions from other popular firewall and Virtual Private Network vendors. Progent's consultants can provide:

CISM Security Support Expertise
Certified Information Security Manager (CISM) Experts for San Jose CaliforniaCertified Information Security Manager identifies the fundamental competencies and international standards of performance that information technology security managers are expected to master. CISM offers executive management the confidence that consultants who have been awarded their accreditation have the experience and skill to provide effective security administration and consulting support. Progent can provide a CISM-certified support professional to help your enterprise in vital security disciplines such as data protection governance, vulnerability assessment, data protection program control, and crisis handling management.

Read additional information about Progent's Certified Information Security Manager (CISM) Security Consulting Expertise.

Certified Information Systems Security Professionals (CISSP) Security Support Expertise
CISSP Premier System Security Engineers for San Jose CaliforniaProgent's CISSP consultants are cybersecurity specialists who have been awarded CISSP status through verified experience, extensive study, and exhaustive testing. CISSP Certification indicates expertise in a worldwide standard for information security. American National Standards Institute has granted the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Fields of knowledge included within CISSP include cybersecurity management practices, security architecture and models, access permission systems, software development security, operations security, physical security, encryption, communications, Internet security, and business continuity planning.

Get more information about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Premier Consultants for Secure System Infrastructure
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for San Jose CaliforniaProgent's ISSAP Premier cybersecurity consultants are specialists who have been awarded ISSAP certification following rigorous examination and significant hands-on work with network security design. ISSAP consultants possess in-depth understanding of access control systems and methodologies, telecommunications and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can help your company with all aspects of architecture security.

Find out additional details about Progent's ISSAP Certified Secure IT Architecture Consulting Support.

CISSP-ISSEP Certified Security Engineering Experts
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to help your enterprise to utilize modern system security engineering principles and techniques in system development, review and evaluate system security designs according to security engineering best practices, create viable system designs that include compliant security mechanisms for all key system functions, define efficient design strategies to deliver operational security, perform comprehensive risk analysis, and recommend practical cybersecurity models that balance your operational goals with your company's tolerance for risk.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Consulting Services
Certified Information Systems Auditor (CISA) Engineers for San Jose CaliforniaThe Certified Information Systems Auditor credential is a recognized qualification that indicates mastery in network security auditing. Accredited by ANSI, the CISA accreditation has consultants undergo an exhaustive examination overseen by the ISACA international professional group. Progent can provide the services of a CISA-Premier security audit professional able to help businesses in the areas of IS audit process, IT enforcement, network assets and infrastructure planned useful life, information technology support, safeguarding information resources, and disaster recovery planning.

Learn additional details concerning Progent's Certified Information Systems Auditor (CISA) Support Services.

CRISC-certified IT Risk Mitigation Experts
CRISC Risk Consultants for San Jose CaliforniaThe CRISC program was established by ISACA in 2010 to validate a consultant's ability to design, implement, and maintain information system control mechanisms to reduce risk. Progent offers the services of a CRISC-certified consultant to assist you to create and execute a workplace continuity or disaster recovery plan based on industry best practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget. Progent's risk mitigation expertise is a good fit the services provided by Progent's CISA-Certified security engineers for impartially assessing your IS control mechanisms and with the services of Progent's CISM support professionals for designing company-wide security policies and procedures.

Find out more information concerning Progent's CRISC Risk Mitigation Consulting.

Global Information Assurance Certification Professional Expertise
Network Security Consultants with GIAC Certification for San Jose CaliforniaGIAC was established in 1999 to validate the knowledge of IT security professionals. GIAC's goal is to assure that an accredited security consultant possesses the knowledge needed to deliver support in vital areas of system, information, and program security. GIAC accreditations are recognized by companies and government organizations around the world including United States National Security Agency. Progent offers the expertise of GIAC certified professionals for any of the security capabilities covered within GIAC certification programs including assessing networks, incident response, traffic analysis, web-based services security, and security information and event management (SIEM) solutions.

Learn additional details concerning Progent's GIAC Information Assurance Support.

Get in Touch with Progent for Network Security Help
If your business is located in San Jose California and you're looking for cybersecurity expertise, phone Progent at 800-993-9400 or see Contact Progent.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services