Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a class of co-sourcing that enables your in-house IT organization to take advantage of the system monitoring activities of an outside consulting firm. If your operation has a small internal information technology staff, Progent's Managed Network Monitoring co-sourcing program is an economical way to increase network reliability, throughput and security.

Key components of Progent's Managed Network Monitoring Package include:

  • Progent performs a requirements evaluation and configures Operations Manager
  • Progent deploys a remote Microsoft Operations Manager server to monitor your network
  • Progent provides Help Desk Call Center support, coordinated with Microsoft Operations Manager
  • Progent remotely tracks, analyzes, and/or fixes problems
  • Progent provides regular IT management including installation of service packs and security patches
  • Hardware must be covered by vendor's on-premises warranty service

    We need fault-tolerant interoffice connectivity. Can Progent help?
    Progent can provide multi-site access consulting to show you how to design and implement high-availability architectures for multiple-office connectivity. Progentís Cisco-certified CCIE engineers can plan and deploy ultra-reliable Inter-office connections based on fault tolerant EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over offers economical non-stop interoffice connectivity.

    What are the advantages of being a Microsoft-certified Partner?
    Because Progent is a Microsoft-certified Partner, each Progent MCSE support expert and IT consultant can utilize the technical and educational resources required to deliver the best computer help available. Progent delivers world-class expertise in the design, deployment and troubleshooting of Microsoft-based information network solutions. Progent's Microsoft-certified IT support professionals offer Active Directory consulting, Microsoft Exchange 2016 upgrade support, Exchange 2013 integration, Microsoft Exchange 2010 Server management, Exchange Server 2003 upgrade help, Windows Server 2016 hybrid integration, Windows Server 2012 R2 configuration, Windows 2008 Server migration help, plus Windows 10 planning and migration assistance, Microsoft Windows 8.1 technical support, Microsoft Windows 7 technical support, Microsoft Office 365 technical support and training, and Dynamics GP (Great Plains) development.

    Can Progent help us design and integrate a Barracuda Backup solution?
    Barracuda Backup is a low-cost, subscription backup/restore service for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with similar functionality but which uses your own storage hardware. Barracuda Backup protects critical business data produced locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to help your business to design, integrate, manage and repair a BDR solution based on Barracuda technology. For additional information, go to Barracuda Backup and disaster recovery consulting and management.

    Does Progent have a defined methodology for best practices in solving IT problems?
    Progentís team of Microsoft and Cisco-premier engineers have in-depth real-world industry experience, on the front lines of IT support, performing a wide variety of IT projects for a broad selection of clients. Each Progent consultant brings a proven set of personal methodologies from this extensive industry experience, and these are further improved by the corporate-wide best practices training that Progent instills in its consulting team. For larger engagements, Progent experts utilize the Microsoft Solutions Framework (MSF) model for service delivery which divides projects into discrete and manageable components that decrease the possibility of a project spinning out of control.

    Does Progent offer expertise with VMware NSX network virtualization?
    VMware's NSX virtual network platform enables you to create entire networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high degree of automation regardless of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also enables transparent testing for site recovery, updates and fixes and can generate audit reports to verify full service restoration, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can rapidly restore the complete virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist you to design, deploy, test and administer a DR solution powered by VMware Site Recovery Manager and VMware NSX.

    Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates over a quarter century of background assisting manufacturing and distribution companies to manage complex supply chains and streamline key business processes to bring products to market quickly and adhere to customer commitments dependably. Progent can provide the expertise of an ERP specialist with more than two decades of background with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises consulting that can range from as-needed advice to solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and database administration. To find out more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

    How can Progent enhance my network security?
    Progent's CISA and CISM-certified network security engineers can help you develop a comprehensive IT security plan that includes hardware and software plus policies to guard your IT resources. Progent's Microsoft Internet Security and Acceleration (ISA) Server consultants and Microsoft Forefront TMG 2010 engineers can assist you to maintain Microsoft's legacy firewall platforms or transition to modern security solutions like Progent's ProSight suite of remote monitoring and management services. Progent's ASA 5500-X firewall with Firepower engineers can assist you to deploy Cisco ASA firewalls for optimum network security. Progent's security vulnerability scanning service packages provide low-cost evaluations of your existing security environment. Progent's ProSight Email Guard spam and virus filtering service can stop spam and email-based viruses before they can reach your security perimeter.

    Can Progent Help with Oracle Database Administration and Application Development?
    Progent offers affordable access to an Oracle certified expert for Oracle database administration services or an Oracle application developer. Progent can help your business to create efficient solutions for critical Oracle database administration activities including database tuning, backup/recovery processes, and database protection, or train your IT personnel how to use industry best practices for simplifying various management procedures. Progent can in addition offer the support of a PL/SQL programmer to help you to design, test, troubleshoot, or port Oracle programs that can vary from business reports to database-powered web commerce sites. Progent offers experience with SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to tune existing SQL programs by utilizing Oracle's SQL Access Advisor.

    Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
    Progent can provide the expertise of CISM Certified cybersecurity management consultants. The Certified Information Security Manager (CISM) organization defines the basic competencies and worldwide standards of performance that IT security professionals are expected to master. It provides business management the assurance that consultants who have earned their CISM certification have the experience and knowledge to deliver efficient cybersecurity management and consulting consulting.

    Can Progent help me integrate my Mac workstations with Exchange-based email?
    Progent's Microsoft-certified consultants and experts in Virtual PC for Mac technology can help you to connect your Apple macOS and OS X desktops with your Exchange server through expert Office 365 Outlook for Mac support. Progent will make sure that your Microsoft Exchange Server is optimally configured and that WebDAV, LDAP and Outlook Web App or Web Access are correctly installed and tested. Progent can also provide a broad array of Exchange support services including integration, troubleshooting, security management, mobile support, system tuning, plus spam protection and email encryption. Progent also offers tailored one-on-one macOS knowledge transfer.

    More Questions and Answers

    If your small business is in San Jose or anywhere in Silicon Valley and you need technical support, information technology outsourcing, or high-level services from a Microsoft or Cisco certified professional, call 408-240-9400 or visit Contact Progent.

    An index of content::

    Juniper Networks Security Audits
    Juniper Security Audit Services

    Progent's Juniper Networks-certified network engineer can help your company to design and deploy Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and migrate efficiently from discontinued products to current releases. Progent's Junos OS engineers can offer expertise with Juniper's premiere network operating system to enable you to streamline the management and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help you maintain environments that include a combination of Juniper's OS platforms.

    1900 Router On-site Technical Support Specialists for Cisco Routers
    64-bit Upgrade Integration Support Consultancy for 64-bit Computing
    AX Consulting Services MCSE Expert Certified SL Accounting Software Computer Consulting
    Aironet Wi-Fi AP Management Computer Engineer Aironet 2700 Access Point Support and Setup
    Microsoft T-SQL Development Company
    Microsoft T-SQL Development Firm

    Progent's certified SQL Server application programmers and DBAs can provide remote consulting to help organizations of all sizes to build, administer, and troubleshoot applications powered by Microsoft's SQL Server platform and .NET framework. Progent's SQL Server experts can provide help with any phase of the application life cycle in solutions that can include small office databases to VLDB applications and enterprise-class data warehousing.

    Arkansas - Little Rock, AR, Fort Smith, AR, Fayetteville, AR, Jonesboro, AR Consulting Firms Arkansas Computer Service Companies
    Auditing Firewall Consulting Services
    Aurora Tech Consulting Aurora, Colorado Software Consulting
    Award Winning Irvine Computer Network Providers Phone Support for Irvine
    BlackBerry Enterprise Server Remote Technical Support Small Business Outsourcing IT
    Exchange Upgrade Consultant Services
    Microsoft Certified Partner Exchange Server 2010 Migration Engineers

    Progent offers comprehensive help for every phase of your Microsoft Exchange 2010 migration with services that include end-to-end project management, site readiness preparation, project design and documentation, specification of all new software and hardware required, recommended sourcing, pilot testing at client site or at Progent's testing facility, setting up temporary coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the previous system, and training for customer's support group and users.

    CCIE Certified Video IP Phones Computer Consulting Onsite Technical Support
    Online Help for Microsoft LCS Server 2007
    Specialist for Microsoft LCS Server

    Microsoft Office Communications Server provides IM and presence as part of an extensible, world-class package featuring advanced protection, transparent compatibility with additional Microsoft software, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your organization can benefit from lower costs and improved operational efficiencies, increased individual productivity, and better IP protection with this simple-to-manage, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server call for extensive planning and consideration before roll out. Progent's Microsoft-authorized consultants can provide the skill needed to realize all the advantages of Microsoft Office Communications Server across your entire corporation.

    CISSP Certified Expert Baton Rouge Migration Help Baton Rouge, LA Information Technology Installation Service
    CISSP Certified Expert Network Consulting Companies Aurora Small Office IT Support
    CISSP Certified Network Security Architect Consultancy CISSP Protecting
    SQL Server Reporting Services Network Engineer
    IT Consultants for SQL Server 2005

    Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid creation of a new generation of high-end applications that can give your business a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.

    CISSP Firewall Configuration Riverside, CA CISSP Firewall Configure
    CISSP Firewall Setup Aurora, Arapahoe County Security Security Firms in Aurora, CO
    CISSP Security Audit Services Winston-Salem North Carolina CISSP Security Organizations in Winston-Salem North Carolina
    ProSight Private Cloud Hosting Services Engineer
    Private Clouds for Small Businesses Specialist

    Progent's ProSight Virtual Hosting and Management service provides complete hosting of a small company's servers in a solution that delivers the highest level of availability and expandability and is in addition easy to move to any data center. ProSight Virtual Hosting and management services are based upon mature virtualization techniques that allow small companies with mixed- platform environments to economize dramatically on the costs of capital investments, system maintenance, and network management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.

    CRISC Certified Support Outsourcing CRISC Certified Consultants
    CRISC Risk and Information Systems Control Professional Technology Professional
    California Computer Outsourcing Consultant for Silicon valley Microsoft SQL Server 2017 Technical Support Firms
    California Sunnyvale Integration Consulting SQL Server Tech Consultants Irvine, Orange County
    California Sunnyvale Troubleshoot Helpdesk Onsite Technical Support
    Ubuntu Linux Technology Professional
    CentOS Linux Online Troubleshooting

    Progent's Linux consulting experts provide small and mid-size companies and software developers help with administering and maintaining Linux computers that operate with Microsoft-based technology. Progent can give your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of expertise offers you an easy one-stop consulting firm to help you create and maintain a secure and robust mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining Windows with leading Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

    Career Opportunities Palo Alto, CA Help Desk Consulting Home Based Jobs in Palo Alto
    CentOS Linux, Sun Solaris, UNIX Support and Help Ubuntu Linux, Sun Solaris, UNIX Integration
    Integration Services for SharePoint Server
    MCSE Expert Certified SharePoint Server 2010 Technical Consultant

    Progentís Microsoft-certified experts offer companies of any size consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web-based technology for intelligently coordinating people, groups and information. Microsoft SharePoint Server offers a central location for your workers or customers to access, organize, share and manipulate useful information, files, and software and to communicate with one another. SharePoint enables quicker and better decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services connect employees, clients, teams and major tasks with the information theyíve created in a way that makes data convenient to locate, download and apply. Progent's SharePoint consultants can assist you to support your current SharePoint solution or upgrade to the current version of SharePoint Server or to SharePoint Online.

    Chesapeake Virginia Security Security Auditing Firewall Network Intrusion Penetration Testing
    Consulting for ProSight Email Zero Hour Protection
    ProSight Email Virus Filtering Technology Professional

    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver centralized management and world-class protection for your email traffic. The hybrid architecture of ProSight Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway device adds a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and encryption. The local security gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.

    Cisco CCIE CCNA CCDP CCNP CCIP CCSP CCVP Network Consultant Contract Jobs Tucson Arizona Positions for Cisco CCVP Consultant Tucson, Pima County
    Cisco CCIE Computer Specialists Elizabeth, NJ Microsoft and Cisco Small Business IT Consulting Group Elizabeth New Jersey
    Exchange 2013 Performance Tuning Online Troubleshooting
    Exchange 2013 Availability Engineers

    Microsoft Exchange 2013 incorporates major enhancements to the functionality of Exchange 2010 and delivers important innovations as well as a revamped structure. These enhancements affect vital IT areas including manageability, high availability (HA), security, operational costs, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the possible advantages of migrating to Exchange Server 2013, create a cost-effective validation and rollout strategy, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable online support and management for Microsoft Exchange 2013.

    Cisco Certified On Site service California Atherton Small Business Computer Consultant California
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    Cisco Experts Catalyst Switch IOS Support Specialist
    Juniper J2350 Router Network Security Audit
    Cybersecurity Consultancies for Juniper J Series Firewall

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

    Cisco Integration Specialist Tulsa Tulsa County Oklahoma Cisco On-site and Remote Support
    Cisco Jabber Integration Support Cisco Certified Jabber and Cisco IP Phones Remote Support
    Cisco Management Computer Consultation Cisco Access Point Technical Support Company
    Cisco Network Management Server Administration Cisco Network Management On-Call Services
    Cybersecurity Organization for CISSP-ISSAP Certified
    ISSAP Certified Cybersecurity Contractor

    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of rigorous testing and extensive experience with network security design. ISSAP consultants have in-depth understanding of access management mechanisms and techniques, telecommunications and network protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can assist your business with all aspects of secure network architecture.

    Cisco PIX to ASA upgrade Specialists Firepower Management Center Remote Troubleshooting
    Cisco SIP phones Remote Support Services IP-PBX Computer Consultants
    Cisco Small Business IT Consulting Jersey City Cedar Knolls Carlstadt Software Consultants for Cisco
    Cisco Small Business Outsourcing Cisco Outsourcing Technical Support in Bakersfield San Joaquin Valley
    SCCM Asset Inventory Remote Troubleshooting
    SCCM and SQL Server Specialists

    System Center Configuration Manager automates application and device provisioning at scale, streamlines compliance settings control, keeps track of network assets, guards against company data leakage, performs health monitoring, enables secure end-user self service, and offers a common point of control for managing multi-OS networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can assist you with any facet of designing, implementing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.

    Cisco Small Business Server Support Huntington Beach, Orange County Cisco Network Consulting Companies in Orange County California
    Exchange 2016 Mailbox Server Support and Integration
    Microsoft Certified Expert Exchange 2016 Data Loss Prevention IT Services

    Progent can help your business in any and all phases of your migration to Exchange Server 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

    Cisco Virtual Private Network Remote Support Services Cisco RADIUS Security On-site Technical Support
    Cisco VoIP Phones and Unified Messaging IT Services Voice Over IP Support Outsourcing
    Design and Installation for MS SQL
    SQL Server 2008 Remote Troubleshooting

    SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the rapid creation of cutting-edge high-end applications that can provide your company a critical competitive advantage. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, assures you success in designing, installing and managing Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET platform.

    Cleveland Urgent Windows 2008 Server Support Organizations Computer Network Support Group for Windows Server 2012 R2 in Cuyahoga County Ohio
    Company-wide Standards for Best Practices Technology Consulting Company Best Practices Small Business IT Outsourcing Group
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    Computer Network Specialist in Lexington, KY Microsoft SQL Server 2017 IT Outsource Lexington, Fayette County
    Computer Network Support Company Philadelphia, Pennsylvania Information Technology Consulting Company
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    Exchange 2010 Upgrade Consult
    Microsoft Exchange Server 2010 Migration Consult

    Progent offers expert help for every phase of your Microsoft Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management, site readiness preparation, project design and documentation, cost estimates of new software licenses and equipment required, recommended sourcing, system verification at client site or at Progent's test lab, managing temporary coexistence between Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the previous system, and webinar training for customer's support group and users.

    Concord Server Help Server Install for Lafayette Northern California
    Consultancy for Cisco Access Point Network Designers
    Consultant Services for Cisco ASA 5500-X Firewall Cisco AnyConnect Information Technology Consulting
    WLAN Site Survey Online Technical Support
    Wi-Fi RF Spectrum Analysis for Wi-Fi Consultant

    Progentís Wireless Site Survey helps you to design and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN adapted to your environment, providing you a WLAN that delivers the reception, speed, capacity, Quality of Service, security, and roaming capability your company requires. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive onsite service.

    Consultant for MRTG for Linux Consultants
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    Dynamics GP App Development Programming Dynamics GP Visual Studio Services
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    Microsoft Proxy Server Specialist
    Internet Security and Acceleration Server Computer Consulting

    Progent's certified ISA Server consultants have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with many sites, remote workers, and mission-critical web applications. Progent's ISA Firewall experts are available to assist your company in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your network security requirements without overly restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.

    Edison Network Consulting Experts Integration Specialist for Edison, NJ
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    Emergency Phone Support IT Service in Los Angeles County California El Monte California Top Rated Small Business Network Engineers
    Cisco Architecture Computer Consulting Company
    Cisco CCIE Remote Small Office Network Consulting

    Progent's CCIE-certified networking consultants have extensive experience helping ISPs to design, implement, manage, tune, and debug fault-tolerant, extensible connectivity environments suitable for public networks.

    Engineer for 500 Router 3900 Router Network Consultant
    Exchange 2007 Online Help Exchange Phone Support Services
    Fedora Linux Network Consultant
    Consultant for Mandrake Linux

    If you are developing Linux-based software on a network that has Windows-based processors, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that allows you to concentrate on your area of high-value know-how while avoiding the continual distraction of maintaining your company information system. Through the use of automated server monitoring and by providing online and in-person assistance as your business needs it, Progent offers an economical solution for managing an IT system that provides high availability, protection, and efficiency. Progent's Linux developer support services feature comprehensive it outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, proactive network monitoring, and Contact Center outsourcing.

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    CISSP Certified Secure
    Specialist for CISSP Certified Cybersecurity

    Progent's CISSP-premier network security consultants can assist businesses of any size with any facet of IT security. Progent can help create efficient cybersecurity solutions that guard a small business against modern malware attacks or Progent can plan, configure, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile users sharing network resources distributed over multiple physical datacenters and various clouds.

    Firewall Cybersecurity Firms Security Protect
    Specialists for UNIX
    Solaris Specialists

    Progent's Solaris platform consulting experts offer small and mid-size businesses and software developers help with managing and maintaining Sun Solaris systems that operate with Microsoft-based networks. Progent can give your business access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience provides you with a convenient one-stop source to help you build and maintain a protected and reliable cross-platform connectivity and communications infrastructure that supports Solaris and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

    Firewall Cybersecurity Tech Services Firewall Firewall Support
    Firewall Support for Firewall in Corpus Christi Texas Technical Support for CISSP in Corpus Christi, TX
    LifeSize 220 Series Telepresence Consultancy
    Information Technology Consulting for Telepresence

    Progent can provide access to a veteran specialist with extensive hands-on experience configuring, managing, and upgrading telepresence platforms from top-tier vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house network support team, your ISP, and your telepresence platform vendor to assist your organization increase the strategic value of your telepresence ecosystem.

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    Microsoft SQL Server 2000 Support Services
    Microsoft SQL Server 2000 Network Consulting

    Progentís Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the speedy development of enterprise-class business applications that can give your company a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to offering expertise, maintenance and problem solving services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT network. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.

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    IT Manager Configuration for Montgomery, AL
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    Implementation Consulting Companies for San Jose Northern California Office 2016 Computer Support
    Independent BlackBerry Support Organizations Portland, OR Support Organizations
    Integration for ISA 2004 Firewall Troubleshooting for Internet Security and Acceleration Server
    Microsoft Outsourcing Companies
    Microsoft Office System Computer Outsourcing Consultant

    Progentís IT outsourcing support offerings for small companies include designing Server 2003, .NET Server, and BackOffice systems, managing upgrades to XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, remote and on-premises repair, resolving chronic IT issues, and creating a company-wide security plan. Progent can help you enhance network reliability and performance via fault-tolerant technologies, resilient network architecture, and proactive network monitoring. Progent also offers project management assistance for major migrations and can help with requirements assessment, product inventory, BOM production, vendor qualification, procurement logistics, and professional documentation. Progentís IT outsourcing service also includes training for office productivity products such as Microsoft Office XP.

    Jacksonville, Duval County Support Consultants for Microsoft SQL Server 2016 SQL 2012 IT Consultants in Jacksonville Arlington
    ISP Selection Consultant Services
    Internet Access Consult

    Progent can provide the affordable support of online Internet connectivity experts to help your company to evaluate or enhance your Internet services so your Internet connectivity solution meets your business requirements. Support services available from Progent include assessment of your existing bandwidth utilization, carrier and plan comparison and selection, network provisioning, and overseeing a seamless switchover to a different ISP and/or service plan. Network provisioning can include enhancing current routers and switches and deploying new ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.

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    Remote Wireless Site Survey Computer Consultant
    802.11x Wi-Fi Site Survey Configuration

    Progentís Wireless Site Survey makes it easy to design and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN customized for your environment, providing you a WLAN that delivers the coverage, speed, load-handling capability, Quality of Service, data protection, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more detailed onsite service.

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    CCIE Certified Meraki MR34 Access Point IT Consultants
    Setup and Support for Meraki MR52 Access Point

    Progent's Cisco Meraki Wi-Fi access point consultants offer online and onsite support services to assist organizations of any size to design, deploy, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to configure and manage Cisco's Meraki-based wireless networks for sites that can range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to build a seamless network infrastructure that delivers identical connectivity, performance, security, ease of management and availability for wired and wireless users regardless of their mobility or computing device.

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    SharePoint Server 2010 Support and Integration

    Progent's Microsoft engineers offer affordable remote technical support and development services to help your business to plan, deploy, manage, and maintain SharePoint 2010 environments that can involve web sites that can function as intranets, extranets, document and media management tools, wikis, data warehouses, business analytics, enterprise-wide search engines, workflows, and other tools to promote and improve information sharing. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with other databases as well as with Microsoft's familiar desktop programs including Excel, Word, Outlook, and Visio. Progent can assist you to migrate from previous releases of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 solution.

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    Microsoft ISA Server Integration Services
    ISA 2004 Firewall Consultant Services

    Progent's certified ISA Server consultants have broad backgrounds creating corporate security solutions for information systems with multiple locations, mobile workers, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small or mid-size company plan and deploy a configuration of ISA Server 2004 that meets your IT protection requirements without restricting your network.

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    Idaho IT Consulting

    Progentís Technical Response Center (TRC) provides nationwide extended hours remote support for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals provide after-hours phone support and online direct computer connection to isolate and resolve technical problems quickly and affordably. The scope of technical experience represented by Progent's staff of nationwide service professionals makes it possible to escalate even the most difficult network issues to competent experts as needed. For critical problems, the TRC tries to respond to your call for support within one hour.

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    Mid-sized Office Setup
    Technical Support Companies for Midsized Company

    Progent offers network support for medium size companies with 100 to 250 network clients. The medium size business or office has typically been an underserved part of the market for IT consulting services. The overhead and service delivery models of major third-party support firms make them excessively expensive for the typical mid-size company or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an IT network whose advanced technology and sophistication are frequently similar to the information systems of much larger companies. Progent's service delivery model, which takes full advantage of online support, virtual network technology and proactive server monitoring, dramatically lowers the network maintenance costs of a small-medium business while offering the small organization with big-company service from professional, world-class consultants knowledgeable in a broad range of midsized business technologies. If your medium size organization or small business is searching for the quality of network help needed by a mid-size organization without paying enterprise prices, you need Progent.

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    For medium-size companies looking for IT support, Progent can deliver a variety of options including on-site help, on-line assistance, off-site Call Center, round-the-clock support with automatic network monitoring, temporary staffing, site relocation support, software programming, and expert consultation. For medium-size companies in California or other areas serviced by Progent's onsite consultants, Progent provides expert onsite support for solving network problems quickly and affordably.

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    Microsoft Certified Partner CRM IT Services

    Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture positive customer relationships. Integrated Sales and Customer Service components allow employees to share information to help promote selling success and deliver steady, effective customer service. Progent can set up the most sensible network infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can help you combine Microsoft Dynamics CRM with your marketing or customer service data.

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    Progent's productive atmosphere will make you a better consultant by improving your information technology knowledge and boosting the loyalty of your clients. Progent delivers this commitment by attracting the best consulting talent for you to operate with, offering an advanced system architecture, using custom software utilities to enable the maximum level of support, and by streamlining proven business models for attracting and maintaining clients.

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    Progent's Windows consultants can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an older release of Windows. Online and on-premises evaluation and upgrade support for Windows 10 offered by Progent include Return on Investment estimates, project management, compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile device management, telecommuter access, data and identity security, streamlined deployment and management, infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for network management personnel and users, and ongoing technical help.

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    Colocation On-site Support
    Co-Location Setup and Support

    Progentís colocation center support services are intended for businesses with equipment housed at Internet Data Centers or data center colo hosting sites and requiring timely in-person service at the co-location facility plus remote support from Microsoft and Cisco Premier Certified experts. Progent provides a full array of Internet Data Centers and IDC and colocation support services including system architecture analysis, Windows and UNIX server installation and support, troubleshooting for server and communications infrastructure, development and installation of non-stop configurations, defining and implementing layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and planning fault tolerant server and storage clustering configurations.

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    Professionals for Server Management
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    By using virtual server technology, businesses are able to operate multiple virtual servers on a single actual server. Virtual server technology enables businesses to enjoy all the advantages of server isolation, while avoiding the expense associated with purchasing additional server equipment. Virtual servers are also the enabling technology behind private clouds, which provide important benefits such as reducing the costs of hardware, facilities, and management while enhancing information protection, network availability, and recoverability. Other useful server management options include server monitoring software, Microsoft WSUS, and remote server management hardware. Progent's professional server management experts can help you with all aspects of server virtualization and administration to allow your business to contain expenses and conserve time.

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    Professional for wi-fi controller

    Progent can help you to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or implement a smooth upgrade to Cisco's modern wireless controller solutions.

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    Windows and Solaris Computer Consultant

    If you are developing UNIX-based applications in an environment that has MS Windows-based processors, desktops, and office applications, Progent offers comprehensive information technology outsourcing that allows you to focus on your field of strategic know-how without the constant distraction of maintaining your business network. Through the use of smart server monitoring and by providing online and on-site support as your company needs it, Progent represents an economical solution for managing an IT system that features high reliability, protection, and efficiency. Progent's developer support services feature full-service network support outsourcing, virtual server infrastructure, online and on-premises support and repair, 24x7 monitoring, and Help Desk Call Center support.

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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of rigorous testing and extensive work with information security design. ISSAP security experts have in-depth knowledge of access control systems and techniques, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can assist your company with all phases of secure network architecture.

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    Microsoft Small Business Server 2011 Onsite Technical Support
    SBS Specialist

    Microsoft Small Business Server is an affordable collection of essential servers that offers the foundation for a feature-rich but manageable information. The inter-connectivity demands of the Microsoft .NET functions bundled with Small Business Server 2011 requires an IT expert with hands-on background and broad experience in planning and building effective and comprehensive business technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This experience assures you success in deploying, administering, and troubleshooting IT solutions powered by the Microsoft SBS suite of servers and programs.

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    SharePoint Server 2013 Help and Support

    Progent has been providing SharePoint support since the first product was published over a a dozen years, and Progent has the scope of technical knowledge to assist businesses of all sizes to design and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring significant business value to your information network. Progent's Microsoft-certified consulting team can help your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; determine if an in-house, online or hybrid deployment is most sensible for your company; and select the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management outsourcing or can assist in specific jobs related to your SharePoint 2013 migration.

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    Forefront TMG Consultants
    Threat Management Gateway Engineer

    Microsoft Forefront TMG 2010 builds on the proven security capabilities of Internet Security and Acceleration Server and offers a centrally managed web gateway that delivers a one-server platform for an array of security functions including an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting capabilities, permits customized reporting powered by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual server to lower costs and improve availability. Progent's Microsoft-certified consultants can assist you to plan and execute test and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Microsoft Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and provide continuing support and troubleshooting. Progent's consultants can also help you to migrate economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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    Specialists for Remote Server Management

    Remote management cards offer network administrators complete control over a server without the need for an on-site presence. Through these management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to a support expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to design, implement, and manage a high-availability business network that includes remote management cards and Progent can utilize these remote management cards to provide efficient off-site technical support. Progent is familiar with a variety of remote server management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.

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    Progentís Technical Response Center provides nationwide remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified service experts provide telephone help and remote secure computer connection to troubleshoot and resolve technical problems quickly and economically. The scope of technical expertise represented by Progent's team of country-wide service engineers allows Progent to escalate even the toughest problems to qualified experts as needed.

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    Progent's pricing model is to bill for remote service and on-site visits by the minute. Consequently, you are billed exclusively for received support. Progent does not impose a higher rate for after-hours or emergency service, and inside California or in regions where Progent offers on-premises support, Progent does not charge for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no startup fee and requires no monthly commitment for services delivered during regular working hours. Many support firms demand large minimum payments or charge for each fifteen minutes or longer. Progent's small granularity eliminates large bills for fast solutions so you will not be tempted to permit simple problems to stay unaddressed.

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    Progent provides nationwide urgent phone support and troubleshooting services for businesses that operate UNIX or Linux networks or whose IT systems feature a mix of UNIX and Microsoft technology. Online IT help offers optimum leverage for your information technology budget by protecting client productivity and limiting the hours charged for computer repair services. Advanced remote support utilities and skilled service specialists and consultants allow Progent to solve most network problems without squandering time and money by traveling to your site. In the vast majority of cases your IT problems can be remediated by telephone or via a mix of telephone support and remote connectivity. Progent can make available Cisco CCIE network experts and CISA and CISM certified security professionals to help with the toughest network problems.

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    Progent can provide affordable remote support from consultants skilled in a wide array of utilities and services that provide solutions for backing up Windows, Mac, and Linux/UNIX servers and desktops plus notebooks and smartphones. Progent can provide help for all major backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can assist your company to implement, enhance, or maintain backup/restore systems for a variety of architectures including on-premises, remote, cloud, or hybrid.

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    Progent can provide the support of a senior consultant with years of hands-on experience configuring, maintaining, and upgrading telepresence systems from top-tier suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your in-house network support team, your ISP, and your video conferencing technology supplier to help your company increase the strategic value of your telepresence solution.

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    Services for Microsoft Skype for Business 2015
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    Progent's Microsoft-certified consultants offer online and onsite consulting services for organizations of any size to evaluate the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help you to plan a local, cloud or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; configure high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems such as Cisco Video Interop Server. Progent's certified network security experts can help you design and verify a security environment for your Skype for Business solution that is compliant with regulatory standards.

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    Network Consulting for Juniper SA700 SSL VPN

    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent's Microsoft-certified professionals have over a decade of experience delivering messaging support for customers ranging from small offices to global enterprises. Progent provides economical support for all editions of Exchange Server to strengthen email and virus security, configure fault tolerant email environments, and implement remote and mobile email connectivity. Progentís Microsoft Exchange consulting services can assist you in designing and executing a move from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2016 Server. Progent provides integration help for Windows 8, Windows 7, and Windows XP desktops using Office Outlook and can help you configure Microsoft Outlook Web App for all major web browsers. For e-mail virus protection, spam filtering and data data leak prevention, Progent offers Email Guard managed services.

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    Specialists for Skype for Business Front End Pool
    Microsoft Certified Skype for Business topology Technology Professional

    Progent's Microsoft-certified consultants can provide online and on-premises expertise for companies of all sizes to assess the benefits of migrating to Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud-based or hybrid deployment; interface Skype for Business with SQL Server,Exchange, SharePoint and Office; configure high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication platforms such as Cisco UC. Progent's certified data security consultants can help you design and verify a security strategy for your Skype for Business solution that meets government and industry standards.

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    Exchange 2000 Upgrade Consultants
    Exchange Server 2000 Outsourcing

    Years of experience with Microsoft's Exchange products makes Progent one of the most knowledgeable computer support companies in California for configuring messaging systems based on Microsoft Exchange Server 2000. Progent is expert in helping small businesses get the full benefits of Microsoft Exchange Server under common situations such as updating from Microsoft Exchange 5.5, migration from an ISP-provided or POP3 Email system, and outsourcing your Exchange Server management.

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    Progentís IT outsourcing services for small businesses feature designing Windows XP, .NET Server, and Microsoft BackOffice environments, coordinating upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-premises troubleshooting, resolving chronic IT issues, and creating a comprehensive security strategy. Progent can help you maximize network availability and performance via non-stop technologies, redundant network architecture, and proactive server monitoring. Progent also provides project management help for major upgrades and can help with needs assessment, resource identification, bill of materials development, sourcing qualification, procurement logistics, and complete documentation. Progentís IT outsourcing service also features training for office productivity products such as Microsoft Office.

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    Progent's Microsoft and Cisco certified computer engineers can provide advanced support for a wide range of technologies and can provide that assistance remotely nationwide or onsite in major cities across the country and anywhere in California. Progent provides remote help for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a mix of Windows and UNIX/Linux technology. Progent also offers the expertise of Cisco CCIE network engineers for complex connectivity problems, as well as the the support of CISA and CISM-qualified security engineers to assist with high-level security planning and problem solving. Progent has delivered online network support to companies in every state in the U.S.

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    Consultant for Microsoft SBS 2003

    Microsoft Small Business Server is an affordable suite of essential servers that provides the foundation for a powerful but manageable information. The IT sophistication of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 calls for a network consultant with real-world background designing and building cohesive, end-to-end business network environments. Progent's Microsoft Small Business Server professionals have an average of over 10 years of experience integrating computer systems built on Microsoft products. This expertise ensures you success in installing, managing, and maintaining network solutions that include the Small Business Server suite of servers and productivity software.

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    Progentís high availability interoffice connectivity and 24x7 system infrastructure consultants can help small businesses achieve zero-downtime Interoffice connectivity by means of redundant system architectures featuring transparent failover. Progentís CCIE engineers can design and deploy fault tolerant Inter-office networks based on non-stop EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connections and transparent fail-over offers economical 24x7 interoffice networking.

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    Progent's Microsoft-certified Windows 2000 Server consultants can provide network support and information technology consulting services for the entire family of .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, update, and troubleshooting services include network planning, deployment, documentation, local and remote technical support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.

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    Progent's Microsoft certified consultants can assist your company to evaluate Windows 7 to verify application compatibility and to check its speed and reliability working in your environment. Progent can also help you to estimate the potential business value of moving to Windows 7. If you decide that Microsoft Windows 7 makes sense for your business strategy, Progent can help you to plan and execute a smooth upgrade to Windows 7 from a previous version of Microsoft Windows.

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    Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed support activities. Unlike some freelance consultants or local support organizations who provide scant documentation or specifics of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service documentation transmitted by each consultant to every client. The practice of documenting and archiving service activity results in more effective support and eliminates a variety of common misfortunes such as when a support client is effectively held captive to a consultant who wonít let go of vital service information.

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