To get fast online help with computer security problems, businesses in San Jose California have access to world-class expertise by contacting Progent's security engineers. Progent's remote support staff is ready to provide effective and affordable help with security crises that threaten the productivity of your network. Progent's accredited security consultants are premier to provide help for systems based on Microsoft, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can provide advanced support for critical security and recovery technologies such as AI-driven EDR (End Point Protection and Response), MDR (Managed Detection and Response), full system restore validation and testing, immutable backup, and off-premises backup. Progent's wide array of consulting services addresses firewall technology, email security, secure system architecture, and business continuity planning. Progent's support staff has earned the world's most advanced security credentials including Certified Information Security Manager and Information System Security Architecture Professional (ISSAP).

Progent offers online security expertise on a per-minute model with no minimum call duration and without extra fees for sign-up or after hours service. By billing per minute and by delivering top-level expertise, Progent's billing model keeps costs low and avoids situations where quick fixes entail major bills.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way through a network. Because of this, ransomware attacks are typically unleashed on weekends and late at night, when IT personnel may take longer to become aware of a breach and are less able to mount a quick and coordinated defense. The more lateral movement ransomware is able to manage inside a victim's network, the more time it will require to restore core IT services and damaged files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to help you to take the urgent first steps in mitigating a ransomware attack by containing the malware. Progent's remote ransomware engineers can assist you to locate and isolate infected devices and protect undamaged resources from being penetrated. If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Are We Supposed to Do?
Network Security Consulting FirmIf your business is now experiencing a security crisis other than ransomware, go to Progent's Emergency Online Computer Support to find out how to get fast assistance. Progent has a pool of certified cybersecurity specialists who offer online and on-premises support that includes containment, mitigation, recovery, forensics, and enhancement of your cybersecurity profile to protect against future exploits.

For organizations that have prepared beforehand for an attack, the formal post-attack handling model outlined by GIAC (Global Information Assurance Certification) is Progent's preferred method of responding to a major security penetration.

Introduction to Security Support Services
Managing data protection as well as staying ready for recovering critical information and systems following an attack requires a continual effort involving an array of tools and processes. Progent's security consultants can assist your organization at any level in your efforts to guard your IT system, from security evaluation to designing a comprehensive security strategy. Important areas supported by Progent's experts include Security Planning and Implementation, Data Restoration and Security Forensics, and Outsourced Protection from E-mail-Borne Spam and Viruses.

Designing and Implementing Secure Environments
Every business should develop a thoroughly thought out security strategy that includes both preventive and responsive steps. The pre-attack plan is a collection of precautions that works to minimize vulnerabilities. The post-attack strategy defines activities to assist IT staff to evaluate the damage resulting from a breach, repair the damage, record the event, and restore network functions as soon as possible. Progent can show you how to build protection into your company operations. Progent can install auditing software, define and implement a secure IT architecture, and propose processes and policies to enhance the protection of your information system. Progent's security experts are available to help you to set up a firewall, deploy secure online and mobile connectivity to e-mail and information, and configure an effective virtual private network.

If your company is interested in an economical option for outsourcing your network security administration, Progent's Round-the-clock Network Support Packages include non-stop remote network tracking and quick response to emergencies.

Hybrid Cloud Solutions
Progent can help your company you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud infrastructure and that are compliant with regulatory data security standards. (Find out about Progent's Microsoft 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

Data Restoration and Failure Analysis
Progent provides skill in recovering systems and computers that have been hacked, are in question, or have ceased to function as a result of a security breach. Progent can show you how to assess the damage caused by the breach, restore normal functions, and retrieve information lost owing to the attack. Progent's certified engineers can also oversee a thorough failure evaluation by going over event logs and utilizing other proven forensics techniques. Progent's experience with security consulting minimizes your off-air time and allows Progent to suggest efficient strategies to prevent or contain future assaults.

Ransomware Cleanup and Recovery Expertise
Progent can provide the help of experienced ransomware recovery experts with the knowledge to restore an information system compromised by a ransomware virus like Ryuk, WannaCry, Hermes, or MongoLock. To learn more, visit ransomware removal and restoration consulting.

Work-from-Home (WFH) Security Expertise
Work-from-Home (WFH) employees typically use their personal devices and usually work in a unsecured physical area. This situation multiplies their susceptibility to malware attacks and calls for judicious deployment of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, thorough end-user training, and the creation of policies built on leading practices. Progent's veteran team of at-home workforce support experts can assist your business to design, implement and manage an effective cybersecurity solution that guards vital IT resources in environments that include at-home workers.

Patch Management Services
Progent's managed services for software and firmware patch management offer businesses of any size a versatile and cost-effective solution for assessing, validating, scheduling, applying, and tracking software and firmware updates to your dynamic information system. In addition to optimizing the protection and reliability of your computer environment, Progent's patch management services allow your in-house IT staff to focus on more strategic initiatives and activities that deliver maximum business value from your information network. Learn more about Progent's software/firmware update management support services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered cyberthreat management platform that features computer learning software and advanced services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be installed in a few minutes to defend popular endpoints against increasingly sophisticated threats including ransomware, familiar and brand-new malware, trojans, hacking tools, memory exploits, script misuse, invasive macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is always the first EDR response tool deployed by Progent to gain control and visibility of a customer's network at the outset of a ransomware emergency. For more information, see Progent's SentinelOne-based Extended Detection and Response solutions.

Expertise with Horizon3.ai's NodeZero PEN Testing Products
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that supports continuous, concurrent, automated testing of your internal and perimeter network to help you identify, prioritize, fix, and confirm security weaknesses before threat actors can exploit them. Progent can provide the support of a NodeZero Certified Operator (NCO) who can assist you to use NodeZero to perform comprehensive penetration tests of your network perimeter and your internal network in order to determine your current security profile. Progent can also help you to strengthen your existing network security and can help you to plan and deploy a cohesive cybersecurity strategy that simplifies management and delivers maximum protection for on-premises, multi-cloud, and perimeter IT resources. To find out additional information about Progent's vulnerability assessment solutions powered by on NodeZero's penetration test products, visit Consulting Services for NodeZero's Penetration Test Products.

Stealth Penetration (PEN) Security Testing Services
Stealth intrusion checking is an important component of any overall network security plan. Progent's security experts can perform thorough intrusion tests without the awareness of your company's in-house IT staff. Unannounced penetration checking uncovers whether current security defense tools such as intrusion detection warnings and event history monitoring are correctly set up and actively observed. Progent can implement continuous autonomous PEN testing to map your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, stolen credentials, skipped patches, and ill-advised IT product defaults can be chained together by hackers into the multi-front attacks common to the latest variants of ransomware. Get additional information about Progent's Stealth PEN Testing Services.

Progent's Flat-rate Managed Services for Information Assurance
Progent's low-cost ProSight family of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes SentinelOne's cutting edge behavior machine learning tools to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely evade traditional signature-based anti-virus tools. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to automate the complete malware attack lifecycle including blocking, detection, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering through leading-edge technologies packaged within one agent managed from a unified console. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that addresses your company's unique requirements and that helps you prove compliance with legal and industry data security regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent can also help your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Backup
Progent has worked with advanced backup technology vendors to produce ProSight Data Protection Services (DPS), a portfolio of management offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products automate and monitor your backup processes and allow non-disruptive backup and rapid recovery of critical files, apps, system images, and VMs. ProSight DPS lets your business recover from data loss caused by hardware failures, natural disasters, fire, malware like ransomware, human mistakes, malicious employees, or application bugs. Managed backup services in the ProSight DPS portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built storage, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading data security vendors to provide centralized management and world-class protection for your email traffic. The powerful structure of Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper level of inspection for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other personal devices. With 2FA, whenever you log into a protected online account and give your password you are asked to confirm who you are via a device that only you have and that is accessed using a separate network channel. A wide selection of devices can be utilized for this second form of ID validation including a smartphone or watch, a hardware token, a landline telephone, etc. You may register multiple verification devices. For details about ProSight Duo identity authentication services, see Duo MFA two-factor authentication (2FA) services for teleworkers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Because the environment is virtualized, it can be ported easily to an alternate hardware solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains and warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you're making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's certified security engineers offer world-class specialized help in key areas of network protection including:

Vulnerability Evaluation and Security Compliance Assessment
Progent offers experience with security auditing tools like Microsoft Baseline Security Analyzer and LANguard from GFI for performing a variety of comprehensive system scans to identify possible security holes. Progent has broad experience with scanning utilities and can help your company to analyze assessment reports and respond efficiently. Progent's security consultants also can perform web application validation and can conduct expert evaluation of corporate-wide security to determine your organization's compliance with major industry security standards including FISMA, PCI, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless protection including in-place wireless equipment as well as mobile handsets. Find out the details about Progent's Security Vulnerability Evaluation and Compliance Testing.

Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver world-class technical support for Cisco's entire family of security and VPN products including PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst FWSM, secure broadband and integrated services routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Read more information concerning Cisco Protection, Virtual Private Network and Aironet Wireless Support.

Additional Firewall and Virtual Private Network Consulting Services
As well as supporting a wide range of security technologies available from Microsoft and Cisco, Progent offers businesses of any size advanced consulting for solutions from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's consultants offer:

Certified Information Security Manager (CISM) Security Support Services
CISM Experts for San Jose CaliforniaCertified Information Security Manager identifies the fundamental skills and international benchmarks of service that information technology security professionals are expected to master. CISM provides executive management the confidence that those who have been awarded their certification possess the background and skill to provide efficient security administration and consulting services. Progent can provide a CISM consultant to help your organization in key security areas such as information security governance, vulnerability assessment, information protection program control, and crisis handling support.

Read more details about Progent's Certified Information Security Manager (CISM) Security Support Services.

CISSP Security Consulting Expertise
CISSP Certified System Security Specialists for San Jose CaliforniaProgent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have been awarded CISSP status through demonstrated experience, rigorous study, and exhaustive examination. CISSP qualification recognizes mastery of an international standard for IT security. ANSI has granted the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Areas of knowledge included under CISSP include security management procedures, security design and test systems, access permission methodology, software development security, operations security, physical security, encryption, communications, network security, and business continuity planning.

Learn more details concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Premier Consultants for Secure Network Infrastructure
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for San Jose CaliforniaProgent's ISSAP Certified security consultants have been awarded ISSAP accreditation as a result of thorough testing and significant hands-on work with information security architecture. ISSAP consultants have comprehensive understanding of access control systems and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security experts can assist your business with all aspects of secure network architecture.

Get additional details about Progent's ISSAP Accredited Secure IT Architecture Consulting Services.

CISSP-ISSEP Premier Security Engineering Consultants
CISSP-ISSEP certified Cybersecurity ConsultantsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP network security expert to assist your organization to follow modern system security engineering principles and techniques in system development, review system security designs according to security engineering leading practices, create cohesive system designs that incorporate compliant security mechanisms for all key system functions, define effective design and configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend realistic cybersecurity solutions that balance your operational goals with your company's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor (CISA) Professional Expertise
CISA Cybersecurity Auditor Consultants for San Jose CaliforniaThe Certified Information Systems Auditor credential is an important achievement that signifies mastery in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo an exhaustive examination administered by the ISACA professional group. Progent can provide the services of a CISA-Certified security consultant trained to assist companies in the areas of IS audit process, IT administration, network assets and architecture planned useful life, information technology support, safeguarding data assets, and business continuity planning.

Learn more details concerning Progent's Certified Information Systems Auditor Consulting Expertise.

CRISC IT Risk Mitigation Experts
CRISC-certified IT Risk Experts for San Jose CaliforniaThe CRISC certification program was established by ISACA to validate a consultant's ability to design, deploy, and maintain information system controls to reduce network risk. Progent can provide the expertise of a CRISC-certified consultant to assist you to create and execute a business continuity strategy that follows industry best practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines. Progent's network risk mitigation services are complementary to the support available from Progent's CISA-Certified security engineers for objectively auditing your IS management mechanisms and with the services of Progent's CISM-certified experts for designing security policies.

Learn more details about Progent's CRISC Risk Mitigation Expertise.

GIAC (Global Information Assurance Certification) Support Expertise
Network Security Consultants with GIAC Certification for San Jose CaliforniaGIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of network security engineers. GIAC's mission is to make sure that a certified security consultant has the knowledge necessary to provide services in key categories of system, information, and application program security. GIAC certifications are acknowledged by companies and institutions all over the world including United States National Security Agency. Progent offers the assistance of certified security engineers for all of the security capabilities covered under GIAC accreditation programs including auditing networks, security incident handling, traffic analysis, web-based services security, and SIEM solutions.

Find out more information about Progent's GIAC Information Assurance Expertise.

Get in Touch with Progent for Network Security Help
If your business is situated in San Jose California and you're looking for computer security support services, telephone Progent at 800-993-9400 or refer to Contact Progent.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services