To get immediate remote help with network security issues, businesses in San Jose California can find world-class troubleshooting from Progent's security engineers. Progent's online service staff is available to offer effective and affordable assistance with security crises that are impacting the viability of your information system. Progent's accredited consultants are certified to provide help for environments based on Microsoft Windows, Linux, Apple macOS and OS X, and major versions of UNIX. Progent can deliver expert guidance for key cybersecurity and recovery solutions including AI-based End Point Protection and Response, MDR (Managed Detection and Response), full system restoration validation and testing, immutable backup, and off-premises backup. Progent's broad array of services encompasses firewall expertise, email filtering and encryption, secure network architecture, and business continuity planning. Progent's support staff has been awarded the industry's most advanced security credentials including Global Information Assurance Certification and ISSAP.

Progent provides remote security support services on a per-minute model with no minimum call duration and no extra fees for sign-up or after hours support. By billing per minute and by delivering top-level support, Progent's billing structure keeps costs low and avoids situations where simple solutions turn into major charges.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a network. Because of this, ransomware attacks are commonly launched on weekends and at night, when IT personnel may be slower to recognize a break-in and are least able to mount a quick and coordinated defense. The more lateral progress ransomware can achieve within a victim's network, the more time it takes to recover core operations and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide you to complete the urgent first steps in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware engineers can assist businesses to identify and isolate infected devices and protect clean resources from being compromised. If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Hacked: What Do We Do?
Network Security ConsultingIn case your network is now experiencing a security crisis other than ransomware, refer to Progent's Urgent Online Network Help to find out how to get immediate help. Progent maintains a team of seasoned network security specialists who offer remote and onsite assistance that includes threat containment, mitigation, recovery, forensics, and enhancement of your cybersecurity profile to guard against future exploits.

For organizations who have prepared in advance for a security breech, the step-by-step post-attack response procedure promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of handling a major security penetration.

Introduction to Security Services
Managing network security and planning for recovering critical information and systems following an attack demands a continual process involving a variety of tools and processes. Progent's security experts can assist your business at all levels in your efforts to secure your information system, ranging from security audits to designing a comprehensive security program. Some areas supported by Progent's security consultants include Security Planning and Implementation, Data Recovery and Security Forensics, and Managed Filtering of Email-Borne Threats.

Designing and Implementing Protected Networks
Any company should develop a thoroughly considered security plan that includes both proactive and reactive steps. The proactive strategy is a set of steps that works to reduce vulnerabilities. The reactive strategy defines procedures to assist IT personnel to inventory the damage caused by a breach, repair the damage, document the event, and restore network functions as quickly as possible. Progent can show you how to incorporate security into your business operations. Progent can set up auditing utilities, define and build a safe IT architecture, and propose processes and policies to optimize the protection of your computing environment. Progent's security professionals are ready to help you to set up a firewall, deploy secure offsite connectivity to email and information, and install an effective virtual private network.

If you are interested in an economical option for jobbing out your security administration, Progent's 24x7 Network Support Packages feature continual online system tracking and immediate resolution of emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud-based resources and that comply with government security requirements. (Learn about Progent's Microsoft 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

Data Recovery and Failure Analysis
Progent provides expertise in recovering networks and devices that have been hacked, are quarantined, or have ceased to function because of a security breach. Progent can show you how to evaluate the losses caused by the assault, restore normal business operations, and recover data compromised owing to the assault. Progent's certified specialists can also oversee a thorough forensic evaluation by going over activity logs and utilizing other advanced forensics tools. Progent's background with security consulting minimizes your downtime and permits Progent to recommend effective strategies to avoid or mitigate new assaults.

Ransomware Removal and Restoration Expertise
Progent offers the help of proven ransomware recovery consultants with the skills to rebuild a network damaged by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or MongoLock. To learn more, see ransomware removal and restoration consulting.

Work-from-Home Cybersecurity Expertise
At-home staff members commonly utilize their own computers and usually operate in a unsecured physical environment. This increases their susceptibility to malware attacks and requires careful deployment of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, extensive user training, and the development of security policies based on leading practices. Progent's veteran group of telecommuter solutions experts can assist your business to plan, configure and manage a compliant cybersecurity solution that protects critical IT resources in networks that include at-home workers and hybrid workers.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management provide businesses of any size a versatile and affordable solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving IT network. Besides optimizing the security and reliability of your computer environment, Progent's patch management services permit your IT team to focus on line-of-business initiatives and activities that deliver the highest business value from your information network. Read more about Progent's patch management services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered cyberthreat defense platform that includes computer learning software and advanced services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be loaded in a few minutes to guard popular endpoints against modern cyberthreats such as ransomware, known and zero-day malware, trojan viruses, hacking toolkits, RAM exploits, script misuse, destructive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is invariably the first EDR response software deployed by Progent to provide control and visibility of a client's system at the outset of a ransomware recovery emergency. For additional details, see Progent's SentinelOne-powered Extended Detection and Response (XDR) consulting.

Expertise with Horizon3.ai's NodeZero Penetration Testing Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that can deliver repeated, concurrent, programmable assessment of your network to help you uncover, rank, fix, and confirm cybersecurity vulnerabilities before malicious hackers can take advantage of them. Progent offers the support of a NodeZero Certified Operator who can assist you to use NodeZero to carry out thorough penetration tests of your network perimeter and your internal IT infrastructure so you can evaluate your current security profile. Progent can also help you to harden your existing network security and can assist you to plan and deploy a unified cybersecurity ecosystem that simplifies management and provides optimum cyber defense for on-prem, multi-cloud, and perimeter IT assets. To find out more information about Progent's threat analysis solutions powered by on NodeZero's pentest products, visit Consulting Support for NodeZero's PEN Test Products.

Stealth Penetration Security Assessment Services
Stealth intrusion checking is a key part of any comprehensive IT system security plan. Progent's security experts can perform thorough penetration checks without the awareness of your organization's internal network support staff. Unannounced penetration testing uncovers whether current security monitoring systems such as intrusion detection alerts and event history analysis are correctly set up and actively observed. Progent can provide continuous autonomous penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and dangerous product defaults can be combined by hackers into the multi-front attacks common to modern versions of ransomware. Get additional information about Progent's Stealth Penetration Assessment Experts.

Progent's Fixed-price Managed Services for Information Security
Progent's value-priced ProSight line of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes SentinelOne's cutting edge behavior-based analysis tools to defend endpoints and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud resources and provides a unified platform to address the entire malware attack progression including blocking, detection, containment, cleanup, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering through cutting-edge technologies packaged within a single agent managed from a unified console. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP deployment that addresses your organization's unique needs and that allows you prove compliance with government and industry information security standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent attention. Progent's consultants can also help your company to set up and test a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

ProSight DPS: Managed Cloud Backup and Recovery
Progent has worked with leading backup/restore technology vendors to produce ProSight Data Protection Services, a family of management offerings that provide backup-as-a-service (BaaS). All ProSight DPS services manage and monitor your backup operations and enable transparent backup and rapid restoration of vital files/folders, applications, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps your business recover from data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks such as ransomware, user error, malicious employees, or application bugs. Managed services available in the ProSight DPS product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to identify which of these managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top information security vendors to provide centralized control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further layer of inspection for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. For more information, see Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo authentication managed services incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo supports single-tap identity confirmation on iOS, Google Android, and other out-of-band devices. With 2FA, whenever you sign into a secured online account and enter your password you are asked to confirm who you are via a unit that only you possess and that is accessed using a different network channel. A wide selection of devices can be used as this added form of ID validation including an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You may register multiple verification devices. To learn more about Duo identity authentication services, see Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hosting environment without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By updating and organizing your network documentation, you can eliminate as much as half of time spent searching for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more details about ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's certified engineers can provide unique consulting support in key facets of network protection including:

Vulnerability Evaluation and Security Compliance Assessment
Progent provides experience with security evaluation software such as Microsoft Baseline Security Analyzer and LANguard for performing a set of comprehensive system scans to uncover potential security gaps. Progent has broad experience with these tools and can help your company to analyze assessment reports and respond appropriately. Progent's security consultants also can perform web software validation and can perform thorough assessments of corporate-wide security to assess your company's compliance with important worldwide security standards such as FISMA, PCI, and ISO 17799. In addition, Progent can assess the strength of your wireless protection including stationary wireless appliances as well as mobile handsets. Get additional details concerning Progent's Security Vulnerability Audits and Security Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Help
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver world-class technical support for Cisco's complete range of protection and Virtual Private Network products including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM, secure broadband and IS routers, wireless access points, Cisco Meraki cloud-managed APs, and Catalyst switches. Read additional information about Cisco Security, Virtual Private Network and Wireless Expertise.

Other Firewall and Virtual Private Network Solutions
As well as being expert in a wide range of network security solutions from Microsoft and Cisco, Progent offers businesses of all sizes expert support for products from other major firewall and Virtual Private Network (VPN) suppliers. Progent's consultants offer:

Certified Information Security Manager (CISM) Security Support Services
CISM Engineers for San Jose CaliforniaCertified Information Security Manager identifies the fundamental skills and international standards of service that information technology security professionals are required to master. CISM offers executive management the assurance that those who have been awarded their certification possess the background and skill to provide efficient security administration and consulting services. Progent can offer a CISM-certified expert to help your organization in key security areas such as information protection governance, vulnerability assessment, data protection program control, and crisis handling support.

Get additional information about Progent's Certified Information Security Manager Security Consulting Assistance.

CISSP Security Support Expertise
CISSP Premier System Security Engineers for San Jose CaliforniaProgent's CISSP experts are cybersecurity specialists who have earned CISSP status through demonstrated professional work, rigorous study, and exhaustive testing. CISSP qualification recognizes mastery of an international standard for information security. ANSI has given the CISSP status official recognition in the field of information security under ISO/IEC 17024. Fields of expertise included within CISSP include cybersecurity administration procedures, security design and models, access control methodology, applications development security, business processes security, hardware security, encryption, communications, Internet security, and disaster recovery planning.

Read additional information about Progent's CISSP Consulting Services.

CISSP-ISSAP Premier Consultants for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals for San Jose CaliforniaProgent's ISSAP Premier cybersecurity consultants are specialists who have earned ISSAP accreditation after rigorous examination and significant experience. field experience with information security design. ISSAP consultants have acquired comprehensive understanding of access management systems and methodologies, phone system and network protection, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-premier security consultants can assist your company with all phases of secure network architecture.

Read additional details about Progent's ISSAP Certified Secure Network Architecture Consulting Support.

CISSP-ISSEP Certified Security Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP network security expert to assist your organization to utilize current system security engineering theory and processes in system development, evaluate system security designs according to cybersecurity engineering leading practices, produce viable system designs that incorporate compliant security features for all key system functions, develop efficient design and configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend practical cybersecurity models that balance your operational goals with your company's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Support Services
Certified Information Systems Auditor (CISA) Experts for San Jose CaliforniaThe Certified Information Systems Auditor accreditation is an important qualification that signifies expertise in information system security audit and control. Accredited by ANSI, the CISA credential has consultants pass an exhaustive test administered by the ISACA international professional group. Progent offers the expertise of a CISA-Certified security audit engineer able to help businesses in the areas of IS audit process, IT enforcement, network assets and architecture planned useful life, information technology service delivery, protecting data resources, and business continuity preparedness.

Get the details about Progent's CISA Support Expertise.

CRISC-certified Network Risk Management Specialists
CRISC-certified IT Risk Experts for San Jose CaliforniaThe CRISC certification program was established by ISACA in 2010 to validate an IT professional's ability to design, deploy, and support information system controls to reduce risk. Progent can provide the expertise of a CRISC-certified consultant to assist your company to develop and carry out a business continuity or disaster recovery strategy that follows leading practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and IT budget. Progent's network risk mitigation services are complementary to the support provided by Progent's CISA-Certified security engineers for objectively evaluating your IT management design and with the services of Progent's CISM support professionals for implementing security policies and procedures.

Read more details concerning Progent's CRISC-certified Risk Mitigation Expertise.

GIAC Consulting Services
Security Experts with GIAC Certification for San Jose CaliforniaGIAC was founded in 1999 to validate the skill of information technology security engineers. GIAC's mission is to make sure that a certified professional has the knowledge necessary to deliver services in key areas of network, data, and software security. GIAC accreditations are acknowledged by companies and government organizations all over the world including U.S. National Security Agency. Progent can provide the expertise of certified professionals for all of the security capabilities covered under GIAC certification topics such as auditing perimeters, incident handling, intrusion detection, web application security, and SIEM solutions.

Learn additional details about Progent's GIAC Information Assurance Expertise.

Depend on Progent for Network Security Support
If your company is located in San Jose California and you're trying to find computer security expertise, phone Progent at 800-993-9400 or refer to Contact Progent.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States		 (510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States		 (510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States		 (408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States		 (510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States		 (650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States		 (925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States		 (415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States		 (408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States		 (650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States		 (925) 362-2400 Walnut Creek Network Support Services