|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent help us recover from a ransomware attack?
Progent offers the services of seasoned ransomware recovery consultants with the skills to restore an information system victimized by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky. To find out more, visit ransomware cleanup and restoration expertise.
How can Progent help us protect ourselves against Ransomware?
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone interview with a Progent information assurance consultant. The fact-finding interview is designed to assess your organization's ability to stop or recover rapidly after a ransomware attack. Progent will work with you directly to collect information concerning your current AV defense and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to create a cost-effective AV and backup/recovery system that aligns with your company's requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.
How can Progent's consultants help with Microsoft SQL Server?
Progent's SQL Server consultants, database application developers, database administrators, project managers, Cisco-certified network infrastructure engineers, disaster recovery/business continuity planning specialists, and certified IT security professionals can help your business to maintain and expand your SQL Server environment, create or troubleshoot data-driven business software, assess the likely benefits of upgrading Microsoft SQL Server 2016 or transitioning to Microsoft SQL Server 2014 from an older release of SQL Server or from a different database platform, install test environments at your site or at Progent's test lab, design and execute a smooth transition to SQL Server, and configure an efficient and secure network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server.
How Can Progent help us with SQL Server 2014?
SQL Server 2014 includes major enhancements in critical areas including speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently across all types of applications including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and on-premises services that include planning, configuration, administration, remediation, and application development services to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment. In case your organization is currently running Microsoft SQL Server 2014, Progent can assist your company to perform a cost-effective transition to Microsoft SQL Server 2016.
Can Progent help configure and integrate Cisco wireless VoIP phones?
Creating solutions with Cisco's wireless VoIP phones typically requires that IT teams set up and fine tune numerous key pieces of your Wi-Fi environment such as access points, routers, wireless LAN controllers, and management tools. Progent's wireless IP phone configuration experts can provide remote and on-premises assistance to help you create and maintain a Cisco wireless IP phone solution by providing services that range from troubleshooting the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.
Does Progent offer special IT outsourcing packages for mid-sized businesses?Managed Network Monitoring Package
Comprehensive Network Monitoring Package
Progent offers medium size organizations in the and in major cities across the S. two basic
outsourcing service programs based around Microsoft Operations Manager:
To see a single-page printable fact sheet describing Progent's Network Monitoring Service Packages for mid-sized organizations, click:Network Monitoring Packages.
Can Progent help us migrate to System Center 2016 Configuration Manager?
System Center Configuration Manager 2016 automates application and device deployment at scale, centralizes security and compliance settings management, keeps track of network assets, guards against company data leakage, performs network health reporting, enables secure end-user self service, and offers a single control mechanism for managing mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can assist businesses of any size with any aspect of designing, installing, operating and repairing a SCCM 2016 solution for local, cloud-based, or hybrid networks.
Can Progent help us integrate and manage Android smartphones?
Progent's Android phone and tablet integration consulting have years of background providing online and onsite support for businesses of all sizes who want to integrate Android phones into their information systems so that mobile clients can communicate and collaborate from anywhere. Progent offers the range of know-how to resolve technical issues that span multiple manufacturers and that entail a combination of legacy and up-to-date technology. Progent provides affordable remote consulting to help you with any stage of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed support to assist you to handle particularly stubborn technical problems, or Progent can provide comprehensive project management support to help you complete major network initiatives on time and within budget. Progent can help with local, cloud-centric, or hybrid networks and offers expertise with all major operating systems, apps, management utilities and network infrastructure. Progent also can provide specialized group or individual training to show you how to manage and use Android phones efficiently.
Can Progent provide a remote Help service for our small business?
Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 desktop support from service requests through trouble ticket generation, managing ownership, remote desktop control, status tracking, problem solving, and and reporting. Intended for small organizations with few in-house service technicians for end users, Progent's Standard Help Desk Services provide online support at a substantial discount off Progent's regular desktop service rates. Progent can also provide rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging issues. For more information, visit Progentís remote Help Desk services for small organizations.
Can Progent help us move our data center to a colocation facility?
There are several hundred enterprise-level colocation centers in the and major metropolitan areas across the U.S., and Progent's colocation center expert consultants can enhance your network's redundancy and performance by helping you choose a colo site that addresses the particular needs of your business including geographic proximity, size, communications, budget, and extra additional features and services. Progentís data center IT services are designed for companies with equipment housed at collocation hosting sites and in need of timely on-premises service at the colo facility plus remote support from Microsoft and Cisco Premier professionals. Progent offers a selection of collocation center support services such as system topology analysis, Windows and Linux server installation and maintenance, tech support for server and communications networking, design and installation of non-stop systems, architecting and deploying layered security structures, firewall configuration and support, designing load balancing solutions, and planning high-availability server cluster configurations.
What types of organizations can Progent help?
Progent offers IT outsourcing, cloud integration and desktop and mobile support for small and midsize businesses, economical remote IT consulting for local governments and schools, plus remote office support and disaster recovery solution design for large corporations. Progent's small business clients typically cannot justify the hassle and cost needed to maintain a full-time IT management team and rely on Progent for as-needed advice, integration and remediation. SMBs find it cost effective to use Progent's online support services on an occasional basis for jobs such as Microsoft Windows Server configuration, Exchange Server set up, network hardware upgrades, site relocation, cloud integration, or Call Center outsourcing. For advanced disaster recovery solutions, Progent can provide fast remote or onsite access to a Cisco-certified CCIE network consulting specialist, a VMware VCDX-certified Site Recovery Manager consultant expert, or a NetApp MetroCluster consultant. Progent's CISA and CISM-certified data security consultants offer an array of security and compliance assessment packages tailored for organizations of all types and sizes.
We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can supply organizations with an IT management expert who can act as a temporary or part-time Chief Information Officer. This experienced IT executive can offer long-term direction to assist you to deploy sensible IT products to enhance business processes so they match more closely with your corporate goals. Your company can create and install a well conceived IT strategy without incurring the cost of a full-time Chief Information Officer. Vital services Progent's temporary CIO can perform include strategic planning, rationalizing IT budgets, creating and tracking models for Return on Investment, optimizing business processes, negotiating with suppliers, defining security and compliance standards, cash flow management, automating data center administration, software revision management, IT asset documentation control, and disaster recovery preparedness.
Does Progent offer network monitoring support?
Progent provides a selection of Network Support Bundles built around the proactive problem solving abilities of Operations Manager, a next-generation network management software platform that monitors the availability, performance and security of your IT network and detects anomalies before they can disrupt your system. To provide more insight about the performance and robustness of your network infrastructure, Progent can help you integrate and manage leading network monitoring software powered by the Linux OS.
Does Progent support Citrix desktop virtualization software?
Progent's Citrix-certified virtual desktop experts can assist you to plan, implement, manage, and support a virtualized Windows application delivery solution by providing XenDesktop expertise and XenApp support. Progent's Cisco CCIE network consultants can help you optimize your infrastructure for delivering server-side and client-side applications, and Progent's datacenter support consultants can help you to manage and maintain a remote datacenter that offers high availability, enhanced security, and fast recovery. Progent's Citrix technology experts can also assist you with additional virtualization platforms from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V integration.
More Questions and Answers
If your small business is in San Jose or anywhere in Silicon Valley
and you require technical support, IT outsourcing, or high-level services from a Microsoft or Cisco certified consultant,
call 408-240-9400 or visit Contact Progent.