To get immediate remote assistance with network security issues, businesses in San Jose California can find world-class troubleshooting from Progent's security engineers. Progent's online support staff is available to offer effective and low-cost assistance with security crises that threaten the productivity of your IT network. Progent's security consultants are premier to provide help for systems based on Microsoft Windows, Linux, macOS and OS X, Sun, and popular derivatives of UNIX. Progent's wide selection of consulting services encompasses firewall expertise, email security, protected system infrastructure, and business continuity preparedness. Progent's technical support team has been awarded the industry's top security certifications including CISA and Information System Security Architecture Professional (ISSAP).
Progent offers remote security support services on a by-the-minute model with no minimum minutes and no additional charges for sign-up or off-hour support. By billing by the minute and by providing world-class expertise, Progent's billing structure keeps costs under control and eliminates scenarios where simple fixes entail major expenses.
Our Network Has Been Attacked: What Are We Supposed to Do Now?
If your business is currently experiencing a network security crisis, refer to Progent's Urgent Remote Network Support to find out how to get fast assistance. Progent maintains a pool of certified cybersecurity specialists who offer remote and onsite support that includes threat containment, mitigation, restoration, forensics, and hardening of your security profile to guard against future exploits.
For organizations that have planned beforehand for an attack, the formal incident response model outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of responding to a major security penetration.
Overview of Security Support Services
Coordinating computer security plus staying ready for restoring vital information and systems after an attack demands an on-going effort involving a variety of technologies and processes. Progent's security experts can assist your organization at any level in your attempt to protect your information network, ranging from security evaluation to creating a complete security strategy. Some areas covered by Progent's security consultants include Planning and Implementation, Data Restoration and Security Failure Analysis, and Outsourced Protection from E-mail-Borne Threats.
Designing and Implementing Secure Networks
Every company ought to have a carefully considered security strategy that includes both preventive and reactive elements. The proactive plan is a set of precautions that works to minimize security gaps. The post-attack plan defines procedures to help IT staff to evaluate the losses resulting from a breach, repair the damage, record the experience, and revive network functions as soon as possible. Progent can advise you how to design security into your business operations. Progent can set up scanning software, create and build a secure computer infrastructure, and recommend processes and policies to enhance the safety of your computing environment. Progent's security experts are available to assist you to set up a firewall, deploy safe remote access to email and data, and configure an effective virtual private network.
If you are interested in an affordable option for outsourcing your security management, Progent's 24x7 Network Support Services feature continual online server monitoring and fast resolution of problems.
Hybrid Cloud Solutions
Progent can help your IT team you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that combine local and cloud-based resources and that comply with regulatory security standards. (Learn about Progent's Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)
System Recovery and Security Forensics
Progent offers skill in recovering networks and computers that have been compromised, are quarantined, or have ceased to function because of a security attack. Progent can help evaluate the damage resulting from the breach, restore normal business operations, and retrieve data lost as a result of the attack. Progent's certified specialists can also oversee a thorough failure evaluation by going over activity logs and utilizing a variety of advanced assessment tools. Progent's experience with security issues reduces your off-air time and allows Progent to propose efficient measures to avoid or mitigate future attacks.
Ransomware Cleanup and Recovery Consulting
Progent can provide the help of seasoned ransomware recovery consultants with the skills to restore an IT network victimized by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky. To learn more, see ransomware removal and restoration expertise.
Progent's Flat-rate Managed Services for Information Security
Progent's low-cost ProSight series of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior analysis tools to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely get by legacy signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to address the complete threat progression including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device control, and web filtering through cutting-edge technologies packaged within a single agent managed from a unified console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP environment that addresses your organization's specific needs and that allows you prove compliance with government and industry data security standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent's consultants can also assist your company to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.
ProSight DPS: Managed Backup and Recovery
ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of vital files, applications and virtual machines that have become unavailable or damaged as a result of component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide advanced support to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security vendors to provide web-based control and world-class protection for your inbound and outbound email. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device provides a deeper layer of analysis for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the applications. Since the environment is virtualized, it can be moved easily to a different hosting environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can save up to 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
Special Security Services Available from Progent
Progent's seasoned engineers offer world-class expertise in vital areas of network protection such as:
Information Risk Audits and Compliance Testing
Progent provides expertise with security auditing tools such as Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of comprehensive system tests to identify possible security problems. Progent has extensive experience with testing tools and can assist you to analyze audit reports and respond efficiently. Progent's certified security engineers also provide web application validation and can perform expert evaluation of corporate-wide security to assess your company's compliance with important worldwide security specifications such as HIPAA, NIST, and ISO 17799. In addition, Progent can assess the effectiveness of your wireless protection including stationary wireless appliances as well as mobile devices. Read more information concerning Progent's Information Risk Evaluation and Compliance Assessment.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Consulting
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver world-class technical services for Cisco's entire family of security and Virtual Private Network technologies such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM, secure broadband and IS routers, wireless access points and bridges, Meraki cloud-managed APs, and Catalyst Series switches. Learn additional details concerning Cisco Protection, Virtual Private Network and Aironet Wireless Support.
Additional Firewall and Virtual Private Network Solutions
Unannounced Intrusion Checking Services
In addition to being expert in a broad array of security technologies available from Microsoft and Cisco, Progent can provide organizations of all sizes top-level support for technologies from other popular firewall and Virtual Private Network vendors. Progent's consultants can provide:
Stealth penetration checking is a key technique for allowing organizations to find out how vulnerable their IT systems are to real-world attacks by revealing how well corporate protection procedures and mechanisms stand up to planned but unpublicized penetration efforts launched by veteran security specialists utilizing advanced intrusion methods. Learn additional information concerning Progent's Penetration Testing Services.
Certified Information Security Manager Security Consulting Expertise
CISM identifies the core competencies and international standards of service that information security managers are required to master. CISM provides business management the assurance that those who have been awarded their certification possess the experience and knowledge to offer effective security administration and consulting services. Progent can offer a CISM support professional to assist your enterprise in critical security disciplines such as information security governance, vulnerability management, data security process management, and incident handling support.
Read additional information about Progent's Certified Information Security Manager Security Support Services.
CISSP Security Consulting Expertise
Progent's CISSP experts are security specialists who have earned CISSP status as a result of verified experience, extensive study, and exhaustive testing. CISSP Certification indicates expertise in an international standard for information security. ANSI has given the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Areas of expertise covered within CISSP include security administration practices, security design and test systems, connection permission systems, applications development security, operations security, physical security, encryption, telecommunications, network security, and business continuity planning.
Find out more information concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.
CISSP-ISSAP Premier Consultants for Secure System Architecture
Progent's ISSAP Premier security experts are specialists who have earned ISSAP accreditation after rigorous examination and significant hands-on work with network security design. ISSAP consultants have in-depth understanding of access control mechanisms and methodologies, phone system and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can help your company with all aspects of architecture security.
Get the details about Progent's ISSAP Accredited Secure System Infrastructure Engineering Support.
CISSP-ISSEP Premier Security Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity expert to help your organization to utilize current system security engineering principles and processes in system development, review system security designs according to security engineering leading practices, produce cohesive system designs that incorporate compliant security mechanisms for all critical system functions, define effective design strategies to deliver operational security, perform in-depth risk analysis, and recommend practical security solutions that balance your operational requirements with your organization's risk tolerance.
Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor Professional Services
The CISA accreditation is an important achievement that signifies expertise in information system security audit and control. Accredited by ANSI, the CISA credential has consultants pass a comprehensive examination administered by the ISACA international professional group. Progent offers the services of a CISA-Certified security audit engineer trained to help companies in the areas of information systems audit process, information technology administration, systems and infrastructure lifecycle, information technology support, protecting data resources, and business continuity planning.
Learn additional information about Progent's CISA Consulting Services.
CRISC-certified Network Risk Mitigation Specialists
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to validate an IT professional's skills to plan, implement, and support IS controls to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to assist your company to create and carry out a business continuity strategy based on industry best practices promoted by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's risk mitigation services are a good fit the services provided by Progent's CISA-Premier security engineers for objectively evaluating your IS management mechanisms and with the expertise of Progent's CISM experts for implementing company-wide security policies and procedures.
Learn additional information about Progent's CRISC Risk Management Services.
GIAC Support Expertise
Global Information Assurance Certification was founded in 1999 to validate the skill of information technology security engineers. GIAC's mission is to verify that an accredited professional has the skills needed to provide support in vital categories of system, information, and application program security. GIAC certifications are recognized by businesses and institutions throughout the world including United States NSA. Progent offers the assistance of GIAC certified professionals for any of the network security services covered within GIAC certification programs including assessing security systems, security incident handling, traffic analysis, web application security, and SIEM solutions.
Find out more details about Progent's GIAC Information Assurance Expertise.
Depend on Progent for Computer Security Support
If your company is located in San Jose California and you're trying to find network security expertise, phone Progent at 800-993-9400 or see Contact Progent.
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||Fremont Executive Suites
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||18525 Sutter Blvd
Morgan Hill, CA 95037
||Morgan Hill Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services