Silicon Valley
San Jose, Santa Clara, Campbell:

How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top information security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.

Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates more than 25 years of background assisting manufacturing and service companies to simplify complex supply chains and improve the efficiency of key business processes in order to get products to market fast and meet customer commitments dependably. Progent can provide the expertise of an ERP consultant with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or on-premises consulting that spans from as-needed advice to end-to-end solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services. To learn more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Unified Communications Manager Express to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Unified CM apps like Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, solving QoS, setting up SIP PSTN trunks and CUBE session border controllers, installing ISR G2 routers with CUBE VoIP networking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

What services are available from Progent to support Windows Server 2003?
Progent can assist you with administering, supporting and troubleshooting IT solutions based on Windows Server 2003, and can support your transition to Windows Server 2012 R2 or later from Windows Server 2003. Progent's upgrade support services include design, deployment, configuration, piloting, education, and online technical support. If you are planning on building a hybrid network model that integrates on-premises resources with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.

Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group known as a DAG is the foundation of high availability for Exchange Server 2013 Mailbox (MBX) servers. First offered in Exchange Server 2010, a DAG is a group of up to 16 Mailbox servers in which any server in a DAG can contain a replica of a mailbox database from a different server. DAG servers cooperate with one another to restore automatically from failures that impact mailbox databases. Progent's certified Exchange consultants can provide Database Availability Group support services to help you plan, install and maintain an HA environment for your Exchange mailbox servers. In addition, Progent's Exchange 2016 consultants can help you migrate your Microsoft Exchange Server 2013 DAG deployment to Exchange 2016 Server.

What types of organizations can Progent help?
Progent offers IT outsourcing, cloud integration and PC and mobile device help for small and midsize businesses, affordable online IT consulting for local governments and schools, plus branch office support and disaster recovery/business continuity solution design for large corporations. Progent's small business clients typically cannot afford the distraction and overhead required to have their own full-time IT management staff and rely on Progent for as-needed guidance, integration and remediation. SMBs find it cost effective to utilize Progent's online expertise on an as-needed basis for tasks like Windows Server deployment, Exchange Server set up, network appliance upgrades, datacenter relocation, cloud integration, or Help Desk services. For advanced disaster recovery/business continuity(DR/BC) solutions, Progent can provide fast remote or onsite access to a Cisco-certified CCIE network consulting specialist, a VMware VCDX-certified Site Recovery Manager consultant expert, or a NetApp MetroCluster and FlexPod consultant. Progent's CISSP and GIAC-certified data security consultants can provide an array of security and compliance evaluation packages tailored for organizations of all types and sizes.

What Microsoft financial reporting applications can Progent help customize?
Progent's Experts Team offers in-depth consulting know-how in special application areas, enabling you to develop fast, low-cost and highly functional IT solutions that address the unique needs of your company. Progent's line-of-business software developers can assist your company to customize Microsoft's major eCommerce-capable products such as: