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Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services, included with Windows Server and Windows desktop, is a powerful server role for web site hosting and web software development. The new releases provide improved protection, reliability, scalability, and troubleshooting while also delivering major improvements in remote management. A variety of familiar extensions to Internet Information Services have been built into newer releases including the rules-based Request Filter Module (previously known as URL Scan), which can prevent dangerous HTTP requests from being processed by hosted web software. Progent's IIS consultants can help you to deploy IIS as well as the recent extensions to IIS Manager such as the GUI interface for controlling FastCGI programs.
Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey makes it easy to design and install a Wi-Fi wireless network customized for your facilities, providing you a WLAN that has the coverage, speed, load-handling capability, Quality of Service, security, and hand-off capability your business requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed on-premises service. Progentís onsite survey features physical walkthroughs, RF and data protection audits of your current WLAN, analysis of your site's layout, measuring for radio frequency interference, RF propagation modeling, identification of optimum placement for customer-requested WAPs such as Cisco Aironet access points, Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive document describing a new WLAN.
We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can provide businesses with an IT management expert who can act as a temporary or part-time CIO. This experienced technology executive can provide strategic direction to assist your company to deploy appropriate IT products to enhance business processes so they match more closely with your corporate goals. Your business can create and implement a well thought out information technology strategy without incurring the cost of a full-time senior IT executive. Vital services Progent's temporary CIO can carry out include strategic planning, rationalizing technology budgets, building models for Return on Investment, analyzing workflows, reviewing contracts with suppliers, defining security and compliance policies, cash flow management, automating data center management, patch management, IT asset documentation control, and disaster recovery/business continuity preparedness.
How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable uptime for critical applications by providing centralized, cross-platform tracking of physical and virtual resources installed throughout local systems and cloud environments. Progent's SCOM consulting group can provide advanced online and onsite expertise to help organizations of all sizes to plan, implement, tune, enhance and troubleshoot SCOM 2016 deployments. Progent's Operations Manager 2016 consulting experts can help you to migrate to Operations Manager 2016 from older versions of Operations Manager or from other IT infrastructure monitoring platforms, or integrate multiple monitoring systems into a cohesive IT management ecosystem. Progent can also show you how to expand your SCOM 2016 environment to incorporate resources based in public clouds by delivering Azure integration and Amazon AWS hybrid cloud solutions.
What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing offerings include system evaluation to make sure that your network satisfies appropriate levels of security and remote access, 24x7 network monitoring using Microsoft Operations Manager to anticipate issues before they disrupt your productivity, optional Help Desk Support from Progent's IT staff, security audit to help preserve your system from hackers and viruses, installation of Service Packs and security updates for servers and software, discounts on Progentís remote and in-person troubleshooting services, and the expertise of Progentís team of Microsoft-certified IT consultants and support personnel.
Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, a seamless expansion of Unified Communications Manager (CUCM), is a converged voice messaging system that promotes productive collaboration by offering flexible set of options for accessing voice messages within an environment that is simple to implement and manage. Cisco Unity Connection lets you read and manage voicemail messages from your Exchange inbox, browser, Cisco Jabber, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or a tablet. Unity Express (CUE), offered in certain Cisco ISR routers, offers cost-effective voicemail, unified messaging, interactive voice response, and greeting functions for small to medium businesses and corporate branch locations with as many as 500 users. Progent's Cisco-premier CCIE consulting experts can provide Cisco Unity Connection and Unity Express (CUE) configuration and technical support services to ensure that your voice messaging solution gives you significant competitive value.
How does Progent handle problem escalation?
Progent employs a team model for problem escalation, making it possible to fix even the most difficult network issues that can appear from time to time. By taking advantage of 100s of man-years of background from Progent's Microsoft and Cisco-premier experts, Progent can rapidly and economically repair networking problems that would baffle ordinary computer service organizations. Working with thousands of customers on installation and troubleshooting projects every year provides Progent a unique view on which approaches work and which do not in resolving network issues.
Can Progent provide help with Microsoft Access software development?
Progent's Microsoft Office Access developers and consultants can provide affordable online consulting services for all editions of Microsoft Office Access including desktop and browser-based versions and offers advanced assistance for Access application development, database migration, performance tuning, BI reporting, and troubleshooting. Progent also offers tailored webinar classes for Office Access programming and database management.
Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix certified XenServer consultants can help your company to evaluate the business benefits of XenServer and additional Citrix products, and can help you to design, validate, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition assess your existing Citrix technology deployment and help you to enhance consolidation, responsiveness, security and compliance, availability, and recoverability.
Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent can provide the expertise of BlackBerry-certified experts who can assist small companies to plan, administer, and troubleshoot BlackBerry Enterprise Server and BlackBerry mobile devices affordably and effectively, eliminating the need for an internal BlackBerry expert and minimizing the expense and distraction of supporting a mobile workforce. Progent's BlackBerry engineers offer in-depth backgrounds cooperating with Progent's Microsoft-premier experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of expertise, combined with Progent's proven remote support model, offers small companies a cost-effective solution for incorporating BlackBerry devices and software seamlessly into their information network.
How can Progent help our company to use System Center 2016 to manage our hybrid cloud environment?
System Center 2016 delivers major improvements for managing hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10; unified management of mixed-OS environments that incorporate Linux, Hyper-V and VMware; and expanded cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer advanced online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to design and configure a new implementation of Microsoft System Center 2016, extend or tune an existing one, migrate efficiently from a previous version of System Center, or debug your System Center environment.
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If your small business is in San Mateo or anywhere in the San Francisco Peninsula
and you require computer support, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified professional,
call 650-931-2400 or visit Contact Progent.