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Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix certified XenServer virtualization engineers can assist you to evaluate the business advantages of XenServer as well as additional Citrix platforms, and can assist your IT organization to plan, test, execute, troubleshoot, and support a XenServer solution. Progent can in addition analyze your current XenServer environment and help you to enhance resource utilization, responsiveness, protection, availability, and recoverability.
Can Progent help me integrate and manage iPhones connected to our network?
Progent's iPhone and iPad integration consultants offer cost-effective online consulting to assist you to design, deploy, and troubleshoot any facet of your iOS and Windows integration solution and is available for short-term jobs to help you get past specific technical bottlenecks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you create or maintain a highly available, protected and scalable infrastructure that aligns with your mode of computing. Progent also offers online and on-premises training to show you how to manage and use your iOS devices in a secure, team-oriented environment that optimizes the strategic value of your IT system.
What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing offerings include network assessment to ensure that your network satisfies appropriate levels of security and remote access, round-the-clock network monitoring using MOM to anticipate issues before they impact your productivity, optional Help Desk Services from Progent's IT staff, security audit to help protect your network from hackers and virus attacks, installation of Service Packs and security updates for servers and software, reduced rates on Progentís remote and in-person troubleshooting services, and access to Progentís team of Microsoft-certified network architects and support personnel.
Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network management products and is designed to provide a unified mechanism for configuring and administering virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can help businesses of any size with all facets of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to upgrade efficiently from legacy releases of Virtual Machine Manager, develop processes for creating and deploying VMs and VM hosts, design high-availability compute and storage clusters, connect your datacenter resources with public clouds, configure virtual switches, write and refine PowerShell scripts, and assist you to evaluate the potential business benefits of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's certified virtualization professionals can provide advanced Hyper-V consulting and VMware vSphere expertise.
Does Progent offer help with specific Apple Mac applications?
Progent's experts in Mac technology can support the creative sides of Apple macOS and OS X systems by providing support services and training in graphics, sound, and video. Progent's professionals can provide expertise in a variety of macOS and OS X desktop applications such as Photoshop, Illustrator, Logic Pro, MOTU Digital Performer, Apple Motion, and Adobe After Effects. Progent can also help you with discrete projects like digitizing audio or video or building an audio/video post production facility.
How can Progent enhance my network security?
Progent's CISA and GIAC-certified network security professionals can assist you develop a comprehensive IT security strategy that includes technologies as well as processes to protect your IT assets. Progent's ISA Server experts and Microsoft Forefront Threat Management Gateway engineers can assist you to maintain Microsoft's legacy firewall platforms or transition to current security solutions like Progent's ProSight suite of remote monitoring and management (RMM) services. Progent's Cisco ASA 5500-X firewall with Firepower engineers can assist you to maintain Cisco network appliances for maximum network security. Progent's security vulnerability scanning service packages offer economical and objective evaluations of your existing security profile. Progent's ProSight Email Guard spam and virus filtering service can block spam and email-based viruses before they arrive at your security perimeter.
What is Progent's response time for providing online technical support?
Progent's Technical Response Center is committed to providing the best level of online IT support possible for urgent as well as non-critical problems. For urgent issues that affect many users, key people, or a line-of-business application, the Technical Response Center is set up to engage in one hour or less. For standard problems, the TRC will in less than two hours. Under any circumstance, your trouble ticket will be created quickly and accurately, You will be sent an acknowledgement from the trouble ticket system, and the TRC will get in touch with you on each resolved issue to verify you are comfortable with the results and willing to close the trouble ticket. Learn more details about Progent's Technical Response Center Customer Commitment.
Does Progent provide consulting services for Microsoft Small Business Server?
Even though the Small Business Server (SBS) product line is discontinued, this powerful bundle remains popular. Progent offers extensive Microsoft Small Business Server support services for all releases of the product. In addition, Progent's Windows Server 2012 R2 Essentials consulting experts can assist your business to assess the potential benefits of moving from an on-premises environment powered by Small Business Server version 2011 or earlier to a hybrid onsite/cloud computing model by implementing an upgrade to Windows Server Essentials and to Microsoft's cloud-based application suite. Regardless whether your servers and applications reside on an on premises datacenter, in the Microsoft Cloud, or across a hybrid mix of environments, Progent offers full-service consulting, technical support, and software development services for Microsoft's core business products including Windows Server, Exchange Server, SharePoint Server, and SQL Server.
How Can Progent help us to use Microsoft Power BI for business analytics?
Progent's Power BI consultants can help you to design, deploy, manage, update or troubleshoot your Power BI environment. Progent's database experts can help you to organize your source data for Microsoft Power BI visualizations. Progent can assist you build and administer an onsite, cloud based, or hybrid environment for Power BI. For details, see Progent's Power BI integration services.
Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates application and device deployment and updating, simplifies compliance settings control, keeps track of network resources, guards against company data leakage, provides health monitoring, enables secure self service, and delivers a single control mechanism for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can assist businesses of any size with any facet of designing, installing, operating and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
How can Progent's consultants help with Microsoft SQL Server?
Progent's SQL Server consultants, database software programmers, database administrators, project management consultants, Cisco CCIE-certified network infrastructure engineers, disaster recovery planning specialists, and data security consultants can help you to maintain and expand your SQL Server solution, create or update database applications, evaluate the potential business benefits of upgrading SQL Server 2016 or transitioning to SQL Server 2014 from an older version of SQL Server or from a legacy RDBMS platform, install test systems at your datacenter or at Progent's test lab, plan and carry out an efficient migration to SQL Server, and define a cost-effective and safe IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server.
Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Windows Hyper-V 2016 utilizes core technologies initially designed for and refined on Microsoft Azure, one of the world's largest public clouds. This significantly enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving data security, availability, expandability, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V specialists can help you to evaluate the advantages of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to run your critical workloads, plan an efficient network architecture for a cloud-centric or hybrid deployment, create and carry out a smooth migration strategy, educate your IT management and support staff, and deliver as-needed consulting and debugging support to ensure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Can Progent help set up pilot systems to help our company test new technology?
The Progent Test and Training Lab located at the QTS Internet Data Center in Sacramento is available for piloting line-of-business applications, developing cost-effective migration methodologies, evaluating and optimizing performance, planning or validating business continuity solutions, mitigating compatibility issues, and building training systems for new technologies. For Progent clients without adequate in-house resources to assemble effective test systems, the lab reduces capital costs and engineering risk while keeping vital IT initiatives on schedule.
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If your small business is in San Mateo or anywhere in the San Francisco Peninsula
and you are in need of computer support, IT outsourcing, or advanced services from a Microsoft or Cisco certified professional,
call 650-931-2400 or visit Contact Progent.