For immediate remote help with network security problems, businesses in San Mateo California can find world-class troubleshooting by contacting Progent's certified security engineers. Progent's remote support staff is available to offer effective and affordable help with security crises that are impacting the productivity of your network. Progent's accredited consultants are premier to support systems powered by Microsoft Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can provide expert guidance for vital security and recovery technologies including AI-driven End Point Protection and Response, Managed Detection and Response, full system restoration testing, immutable backup, and off-site backup. Progent's broad array of services addresses firewall technology, email security, secure network design, and business continuity preparedness. Progent's support staff has been awarded the world's top security credentials including GIAC and ISSAP.

Progent offers remote security help on a by-the-minute model without minimum call duration and without additional charges for sign-up or off-hour support. By charging per minute and by delivering top-level support, Progent's pricing model keeps costs under control and eliminates situations where simple fixes entail big expenses.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a target network. Because of this, ransomware assaults are typically launched on weekends and at night, when support staff may take longer to become aware of a break-in and are less able to mount a rapid and coordinated defense. The more lateral progress ransomware can manage inside a victim's system, the more time it will require to restore basic operations and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to assist you to take the urgent first phase in responding to a ransomware attack by containing the malware. Progent's online ransomware engineers can assist businesses to locate and quarantine infected devices and guard undamaged resources from being penetrated. If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Attacked: What Are We Supposed to Do?
Network Security Consulting FirmIf you are now experiencing a network security crisis other than ransomware, visit Progent's Emergency Online Network Help to learn how to get fast assistance. Progent maintains a team of certified network security experts who can provide online and onsite assistance that includes containment, mitigation, recovery, forensics, and enhancement of your security profile to guard against future exploits.

For companies that have planned beforehand for a security breech, the step-by-step post-attack handling model outlined by Global Information Assurance Certification is Progent's recommended method of handling a serious security attack.

Overview of Progent's Security Support Services
Coordinating computer security and preparedness for restoring critical data and functions after an attack demands an on-going effort that entails an array of tools and processes. Progent's certified consultants can help your business at whatever level in your efforts to protect your information system, from security audits to designing a comprehensive security strategy. Some technologies supported by Progent's security engineers include Security Planning and Prevention, Data Recovery and Security Forensics, and Outsourced Protection from E-mail-Based Spam and Viruses.

Designing and Building Protected Networks
Any organization should have a carefully considered security strategy that includes both preventive and responsive steps. The proactive strategy is a collection of precautions that helps to minimize security gaps. The post-attack strategy defines activities to assist IT staff to assess the damage resulting from an attack, repair the damage, record the event, and restore business functions as soon as feasible. Progent can show you how to build security into your business processes. Progent can set up auditing utilities, define and execute a secure network architecture, and recommend processes and policies to optimize the protection of your network. Progent's security professionals are available to help you to set up a firewall, deploy secure online and mobile access to e-mail and information, and configure an efficient virtual private network (VPN).

If you are interested in an economical option for jobbing out your network security administration, Progent's 24x7 Monitoring Packages feature continual online network tracking and fast response to emergencies.

Hybrid Cloud Solutions
Progent can help your company you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud hosted infrastructure and that comply with government and industry security standards. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)

Data Restoration and Failure Analysis
Progent offers expertise in recovering systems and devices that have been compromised, are suspect, or have stopped working as a result of a security breach. Progent can help evaluate the damage caused by the breach, restore normal business operations, and retrieve information compromised as a result of the assault. Progent's security specialists can also perform a comprehensive forensic evaluation by going over activity logs and utilizing a variety of advanced assessment techniques. Progent's background with security issues minimizes your off-air time and allows Progent to recommend effective strategies to prevent or mitigate new attacks.

Ransomware Removal and Recovery Services
Progent can provide the help of seasoned ransomware recovery consultants with the knowledge to reconstruct a network compromised by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or MongoLock. To find out more, see ransomware cleanup and restoration consulting.

Work-from-Home Security Consulting
At-home workers typically use their personal computers and often work in a poorly secured physical area. This situation multiplies their vulnerability to malware threats and calls for judicious configuration of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive user training, and the development of security policies based on leading practices. Progent's seasoned group of at-home workforce support consultants can assist your business to design, configure and manage an effective cybersecurity solution that guards vital IT resources in networks that incorporate at-home workers.

Patch Management Services
Progent's managed services for patch management provide businesses of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting updates to your ever-evolving information network. In addition to optimizing the protection and reliability of your computer network, Progent's patch management services free up time for your in-house IT team to concentrate on more strategic projects and tasks that derive maximum business value from your network. Learn more about Progent's patch management services.

Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric threat management stack that features computer learning software and expert services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be installed in a few minutes to defend popular endpoints against increasingly sophisticated threats such as ransomware, familiar and zero-day malware, trojans, hacking tools, RAM exploits, script misuse, destructive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is invariably the first incident response software activated by Progent to provide control and visibility of a client's system at the outset of a ransomware breach. For more information, see Progent's SentinelOne-powered Extended Detection and Response (XDR) solutions.

Consulting Services for Horizon3.ai's NodeZero Pentest Products
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that can deliver repeated, simultaneous, automated testing of your internal and perimeter network so you can find, prioritize, fix, and verify security weaknesses before malicious hackers can take advantage of them. Progent can provide the support of a NodeZero Certified Operator who can assist you to use NodeZero to carry out thorough pentests of your perimeter and your internal IT infrastructure in order to determine your present security posture. Progent can also assist you to harden your existing network security and can help you to plan and implement a unified cybersecurity strategy that streamlines management and provides maximum cyber defense for on-prem, multi-cloud, and perimeter IT resources. To learn additional information about Progent's threat analysis services based on on NodeZero's penetration test platform, visit Consulting Services for NodeZero's Penetration Test Platform.

Stealth Penetration Security Evaluation Services
Stealth intrusion checking is an important component of any comprehensive IT system security plan. Progent's security professionals can run thorough penetration checks without the knowledge of your company's internal IT staff. Unannounced penetration testing shows whether current security monitoring systems such as intrusion detection warnings and event history monitoring are correctly configured and actively monitored. Progent can provide ongoing autonomous PEN testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, overlooked patches, and unsound product defaults can be combined by hackers into the multi-front attacks common to the latest strains of ransomware. Learn more about Progent's Stealth Penetration Assessment Consultants.

Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight series of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates SentinelOne's next generation behavior analysis technology to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-based AV tools. ProSight ASM safeguards local and cloud resources and offers a unified platform to manage the entire malware attack progression including filtering, infiltration detection, containment, cleanup, and forensics. Key features include single-click rollback with Windows VSS and automatic network-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge technologies incorporated within one agent managed from a single console. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP environment that meets your company's specific needs and that allows you demonstrate compliance with legal and industry information protection standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent can also assist you to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with advanced backup technology companies to produce ProSight Data Protection Services (DPS), a selection of subscription-based management offerings that provide backup-as-a-service (BaaS). All ProSight DPS services manage and monitor your data backup operations and allow non-disruptive backup and fast recovery of important files/folders, apps, system images, and VMs. ProSight DPS helps you protect against data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks like ransomware, user mistakes, malicious insiders, or application glitches. Managed backup services available in the ProSight DPS product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these fully managed backup services are most appropriate for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading information security companies to deliver centralized management and comprehensive security for your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter serves as a first line of defense and keeps most threats from reaching your network firewall. This decreases your exposure to external attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Android, and other personal devices. With 2FA, when you log into a secured online account and give your password you are requested to verify who you are on a device that only you possess and that is accessed using a different network channel. A wide range of devices can be used for this second means of authentication including a smartphone or watch, a hardware/software token, a landline telephone, etc. You can designate several verification devices. To find out more about Duo two-factor identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services for telecommuters.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported easily to an alternate hardware solution without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and managing your network documentation, you can eliminate as much as 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Find out more about ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's certified consultants offer unique specialized help in key facets of IT security such as:

Security Vulnerability Audits and Security Compliance Assessment
Progent provides experience with information risk auditing software such as Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of comprehensive network tests to reveal possible security problems. Progent has extensive skills with these and similar utilities and can help you to understand audit results and react efficiently. Progent's security consultants also offer web software testing and can perform expert assessments of enterprise-wide security to determine your organization's compliance with key industry security specifications including HIPAA, NIST, and ISO 17799. In addition, Progent can assess the strength of your wireless security including in-place wireless equipment plus mobile devices. Learn additional details about Progent's Information Risk Evaluation and Compliance Testing.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide world-class consulting expertise for Cisco's entire range of protection and VPN products including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, and Catalyst switches. Learn more details concerning Cisco Security, VPN and Aironet Wireless Support.

Additional Firewall and VPN Consulting Services
In addition to supporting a broad array of security solutions available from Microsoft and Cisco, Progent can provide companies of all sizes expert engineering services for security products from other important firewall and VPN vendors. Progent's engineers offer:

CISM Security Support Services
CISM Experts for San Mateo CaliforniaCertified Information Security Manager (CISM) defines the basic skills and international standards of service that IT security managers are required to master. It offers executive management the assurance that those who have earned their certification possess the experience and knowledge to provide efficient security management and engineering services. Progent can offer a CISM consultant to help your enterprise in vital security disciplines including data protection governance, vulnerability assessment, information protection program control, and incident response management.

Learn additional information concerning Progent's Certified Information Security Manager Security Support Assistance.

Certified Information Systems Security Professionals (CISSP) Security Support Services
CISSP Premier System Security Specialists for San Mateo CaliforniaProgent's CISSP experts are security specialists who have been awarded CISSP accreditation through verified professional work, rigorous study, and exhaustive testing. CISSP Certification recognizes expertise in a worldwide standard for information security. ANSI has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Areas of knowledge covered under CISSP include cybersecurity administration procedures, security design and test systems, connection control methodology, applications development security, business processes security, hardware security, cryptography, telecommunications, network security, and disaster recovery planning.

Read more information concerning Progent's CISSP Consulting Expertise.

CISSP-ISSAP Premier Consultants for Secure System Architecture
CISSP Information Systems Security Architecture Professionals (ISSAP) for San Mateo CaliforniaProgent's ISSAP Certified cybersecurity consultants have earned ISSAP accreditation as a result of thorough examination and substantial hands-on work with information security design. ISSAP consultants possess in-depth understanding of access management systems and methodologies, telecommunications and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can assist your business with all aspects of architecture security.

Find out more details about Progent's ISSAP Certified Secure Network Infrastructure Engineering Services.

CISSP-ISSEP Certified Security Engineering Experts
CISSP-ISSEP certified Cybersecurity ConsultantsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP network security consultant to help your enterprise to utilize current system security engineering principles and processes in system development, evaluate system security designs based on cybersecurity engineering best practices, create cohesive system designs that include compliant security mechanisms for all key system functions, develop effective design and configuration strategies to provide operational security, perform comprehensive risk analysis, and propose realistic cybersecurity models that balance your operational goals with your organization's tolerance for risk.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor Consulting Expertise
Certified Information Systems Auditor (CISA) Consultants for San Mateo CaliforniaThe Certified Information Systems Auditor accreditation is a prestigious achievement that represents expertise in information system security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates pass an exhaustive test overseen by the ISACA professional association. Progent offers the services of a CISA-Premier security professional trained to help businesses in the fields of IS audit services, IT enforcement, systems and architecture lifecycle, IT service delivery, protecting information resources, and disaster recovery planning.

Find out the details about Progent's CISA Support Expertise.

CRISC-certified Risk Management Experts
CRISC-certified Network Risk Experts for San Mateo CaliforniaThe CRISC program was initiated by ISACA to validate a consultant's skills to plan, deploy, and maintain information system control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified consultant to help your company to develop and execute a workplace continuity or disaster recovery plan that follows leading practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines. Progent's risk management services are a good fit the support provided by Progent's CISA-Certified security engineers for objectively evaluating your IS control design and with the services of Progent's CISM-certified support professionals for implementing company-wide security policies and procedures.

Read the details about Progent's CRISC Network Risk Mitigation Consulting.

GIAC (Global Information Assurance Certification) Consulting Services
Security Consultants with GIAC (Global Information Assurance Certification) for San Mateo CaliforniaGIAC was founded in 1999 to validate the skill of IT security engineers. GIAC's goal is to ensure that a certified professional has the skills necessary to provide support in key categories of system, data, and application software security. GIAC certifications are recognized by companies and institutions throughout the world including U.S. National Security Agency (NSA). Progent offers the support of certified security engineers for all of the security services addressed within GIAC accreditation topics including auditing perimeters, incident response, traffic analysis, web-based application security, and security information and event management (SIEM) solutions.

Read additional information concerning Progent's GIAC Information Assurance Expertise.

Get in Touch with Progent for Network Security Consulting Services
If your business is located in San Mateo California and you're looking for network security support services, telephone Progent at 800-993-9400 or see Contact Progent.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services