|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
What services are offered by Progent for migrating to Exchange 2016?
Progent's certified Microsoft Exchange Server 2016 migration consultants can assist you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
How can Progent enhance my network security?
Progent's CISSP and GIAC-certified security engineers can help you develop a company-wide IT security strategy that includes hardware and software plus procedures to protect your IT assets. Progent's Microsoft Internet Security and Acceleration (ISA) Server experts and Microsoft Forefront Threat Management Gateway specialists can assist you to support Microsoft's discontinued firewall platforms or move to modern security solutions like Progent's ProSight suite of remote monitoring and management (RMM) services. Progent's ASA firewall with Firepower Services experts can help you to deploy Cisco ASA firewalls for optimum network protection. Progent's security vulnerability scanning service bundles offer affordable evaluations of your existing security environment. Progent's ProSight Email Guard spam and virus filtering service can stop spam and email-based viruses before they arrive at your security perimeter.
How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft supports transparent hybrid ecosystems that integrate Office 365 and local installations of Exchange. This permits you to have certain Exchange mailboxes located at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist you with any facet of planning, implementing and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical problems and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is completed on time and on budget. For more information about Progent's online consulting services for integrating Office 365 and on-premises Exchange systems, go to Office 365 integration solutions with on-premises Exchange.
How can Progent help us protect our network from ransomware and other modern threats?
Progent's ProSight Active Security Monitoring (ASM) endpoint protection solution incorporates next generation behavior-based machine learning tools to guard endpoint devices and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely escape traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to automate the complete malware attack progression including filtering, identification, mitigation, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Learn more about the complete ProSight line of low-cost outsourced network management services for small and medium-size organizations.
Can Progent help us integrate and manage Android smartphones?
Progent's Android phone and tablet integration consulting services have extensive background providing online and on-premises support for businesses of any size who need to incorporate Android phones into their information networks so that mobile clients can work together while on the go. Progent offers the range of know-how to solve technical issues that involve numerous vendors and that represent a mix of older and up-to-date information technology. Progent offers budget-friendly online technical support to help you with any stage of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to help you to resolve especially challenging IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish major network initiatives on time and on budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and can provide expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also offers specialized group or one-on-one classes to show you how to manage and operate Android phones and tablets securely and productively.
How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting outsourcing service provides comprehensive hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of availability and expandability and is in addition simple to migrate to another host. Progent's Private Cloud hosting options are built on mature virtualization platforms that allow small businesses with mixed- platform environments to save dramatically on the costs of capital equipment, system maintenance, and network management while benefiting from world-class reliability and an unmatched degree of vendor independence. Find out about Progent's ProSight family of managed IT services for small and mid-size businesses.
My business application needs 24x7 support. Can Progent help?
Progent's low-priced after-hours remote support program offers companies 24x7 availability of remote support from Progent's Technical Response Center. Services available outside regular work hours include fixing issues with Microsoft-based server products, Windows desktop support, assistance with MS Office applications, network and system backup/restore, and fundamental routing and switching support for Cisco technology.
Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can save up to half of time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more about Progent's ProSight family of managed services for small and mid-size businesses.
Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco CCIE-certified SIP trunk consultants and CUBE integration consultants can assist organizations of any size to design, integrate, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-based SIP trunks. Progent can provide cost-effective remote or on-premises support to help you to move efficiently to an advanced communications network that delivers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business Server and Lync Server for connectivity to a SIP PSTN trunk.
Can Progent provide the support of a CISSP-certified cybersecurity consultant?
Progent's CISSP-premier network security consultants can help businesses of any size with any aspect of IT security. Progent can help create efficient cybersecurity systems that guard a small business from advanced threats or Progent can design, configure, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile users accessing network resources distributed over multiple physical datacenters and various clouds.
How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security companies to deliver web-based control and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Can Progent help our business relocate our IT infrastructure?
Progent can supply Microsoft and Cisco-certified IT consultants who can show you how to perform a seamless IT infrastructure relocation to a new site, including data center selection and deployment, project management, creating a complete security plan that covers physical site security, ISP selection and coordination, and non-disruptive system updates. Progent can in addition assist your company to select a remote data center to support your critical applications, prepare your environment, and deliver ongoing remote data center IT services.
More Questions and Answers
If your small business is in San Mateo or anywhere in the San Francisco Peninsula
and you are looking for technical assistance, IT outsourcing, or top-level expertise from a certified Progent engineer,
call 650-931-2400 or visit Contact Progent.