To get immediate remote help with network security problems, companies in San Mateo California can find high-level expertise by contacting Progent's security engineers. Progent's online support consultants are available to offer fast and economical assistance with security problems that are impacting the productivity of your information system. Progent's accredited engineers are certified to provide help for systems based on Microsoft, Linux, macOS and OS X, and popular derivatives of UNIX. Progent can deliver world-class support for critical security and restoration solutions such as AI-based End Point Protection and Response, Managed Detection and Response, full system restore testing, immutable backup, and off-site backup. Progent's broad selection of consulting services covers firewall technology, email security, protected network design, and business continuity preparedness. Progent's technical support staff has been awarded the world's most advanced security credentials including CISA and CISSP.
Progent provides online security expertise on a by-the-minute model with no minimum times and without additional charges for setup or after hours service. By billing per minute and by delivering world-class support, Progent's pricing policy keeps expenses low and eliminates situations where quick solutions result in big expenses.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way across a network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when IT staff are likely to be slower to become aware of a breach and are less able to organize a rapid and coordinated defense. The more lateral movement ransomware can manage within a target's system, the longer it will require to restore core IT services and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to help you to carry out the time-critical first steps in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can help businesses to locate and isolate breached devices and protect clean resources from being compromised. If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Hacked: What Are We Supposed to Do Now?
If your business is currently experiencing a security crisis other than ransomware, refer to Progent's Emergency Online Technical Help to see how to receive fast aid. Progent maintains a team of seasoned network security specialists who can provide online and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and hardening of your security profile to protect against future exploits.
For organizations that have prepared beforehand for a security breach, the formal incident response model outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of handling a serious security incident.
Overview of Progent's Security Expertise
Coordinating data security plus planning for recovering critical information and systems after a security breach requires an on-going effort that entails an array of technologies and procedures. Progent's certified professionals can help your organization at whatever level in your attempt to safeguard your information network, ranging from security assessments to creating a comprehensive security program. Some technologies covered by Progent's security engineers include Security Planning and Prevention, Information Recovery and Security Forensics, and Managed Filtering of Email-Borne Threats.
Planning and Building Protected Environments
Any company ought to develop a carefully considered security strategy that incorporates both preventive and responsive steps. The proactive strategy is a set of steps that works to minimize security gaps. The reactive plan specifies activities to help security staff to evaluate the losses resulting from an attack, repair the damage, document the event, and restore network functions as quickly as feasible. Progent can show you how to build security into your business processes. Progent can configure auditing software, define and build a safe computer infrastructure, and propose processes and policies that will maximize the safety of your information system. Progent's security professionals are ready to help you to set up a firewall, deploy safe remote connectivity to email and information, and install an efficient virtual private network.
If your company is looking for an economical way for jobbing out your security administration, Progent's 24x7 Network Support Options feature non-stop remote system tracking and quick response to emergencies.
Hybrid Cloud Solutions
Progent can help your company you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud hosted resources and that comply with regulatory security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)
Data Recovery and Security Forensics
Progent offers skill in restoring networks and servers that have been hacked, are suspect, or have failed following a security attack. Progent can show you how to assess the damage caused by the attack, return your company to ordinary business operations, and recover data compromised as a result of the breach. Progent's security engineers can also manage a thorough failure analysis by examining event logs and using other proven forensics tools. Progent's experience with security issues minimizes your downtime and permits Progent to propose effective strategies to avoid or mitigate future attacks.
Ransomware Removal and Recovery Services
Progent offers the help of seasoned ransomware recovery consultants with the knowledge to reconstruct a network that has suffered an attack by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky. For more information, see ransomware removal and recovery expertise.
Work-from-Home Cybersecurity Solutions
Work-from-Home workers commonly use their own computers and usually operate in a unsecured physical area. This situation increases their vulnerability to malware attacks and calls for judicious configuration of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, intensive end-user training, and the creation of policies based on leading practices. Progent's seasoned roster of Work-from-home solutions consultants can help you to plan, implement and manage a compliant cybersecurity solution that protects vital IT assets in networks that include at-home workers as well as hybrid workers.
Software/Firmware Update Management Services
Progent's managed services for patch management provide organizations of any size a versatile and affordable solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your dynamic IT network. In addition to optimizing the protection and reliability of your IT network, Progent's software/firmware update management services permit your IT staff to focus on line-of-business initiatives and activities that derive the highest business value from your information network. Learn more about Progent's software/firmware update management services.
Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered cyberthreat defense platform that includes computer learning algorithms and expert services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be loaded in a few minutes to protect popular endpoints against increasingly sophisticated assaults including ransomware, known and zero-day malware, trojans, hacking tool sets, RAM exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is invariably the first endpoint response software activated by Progent to gain control and visibility of a client's network in the first stages of a ransomware recovery. For additional details, see Progent's SentinelOne-based Extended Detection and Response (XDR) expertise.
Consulting Services for Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that can deliver repeated, simultaneous, programmable testing of your internal and perimeter network to help you uncover, rank, fix, and verify cybersecurity vulnerabilities before malicious hackers can take advantage of them. NodeZero pentests can deploy decoys called tripwires such as fake files or credentials to find out whether your system is currently being targeted along various attack paths. Tripwires provide enough information to make it possible to react quickly with your incident response workflows before an assailant can compromise your environment. Progent can provide the expertise of a NodeZero Certified Operator who can help you to deploy NodeZero to perform thorough pentests of your perimeter and your internal network so you can determine your current security profile. Progent's NodeZero experts can also assist you to strengthen your existing network security and can assist you to design and implement a cohesive cybersecurity ecosystem that simplifies management and provides maximum cyber defense for on-premises, multi-cloud, and perimeter IT assets. To find out more details about Progent's vulnerability analysis solutions based on on NodeZero's PEN test products, visit Consulting Support for NodeZero's Penetration Test Products.
Stealth Penetration Security Assessment Services
Stealth intrusion checking is an important component of any overall network security strategy. Progent's security experts can run thorough penetration checks without the awareness of your organization's internal network support resources. Stealth penetration testing uncovers whether existing security defense systems such as intrusion incident alerts and event history analysis are correctly configured and actively monitored. Progent can provide continuous autonomous PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and dangerous product defaults can be combined by threat actors into the multi-vector attacks typical of modern strains of ransomware. Get additional information about Progent's Stealth Penetration Intrusion Assessment Experts.
Progent's Low-Cost Managed Services for Information Security
Progent's value-priced ProSight portfolio of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's next generation behavior analysis tools to defend endpoint devices and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to address the complete malware attack lifecycle including blocking, infiltration detection, containment, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Progent is a certified SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering through cutting-edge technologies incorporated within one agent accessible from a single console. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP deployment that meets your company's unique needs and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent's consultants can also help you to set up and test a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's
ProSight DPS: Managed Cloud Backup and Recovery
Progent has partnered with leading backup technology companies to create ProSight Data Protection Services, a family of subscription-based offerings that deliver backup-as-a-service. All ProSight DPS services manage and monitor your backup operations and enable transparent backup and fast recovery of important files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps you recover from data loss resulting from equipment breakdown, natural calamities, fire, malware such as ransomware, human mistakes, ill-intentioned insiders, or application glitches. Managed services in the ProSight DPS product line include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these fully managed backup services are best suited for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security vendors to provide centralized management and comprehensive security for your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway device provides a further level of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Google Android, and other personal devices. Using 2FA, whenever you sign into a protected application and enter your password you are asked to verify your identity on a unit that only you have and that uses a different ("out-of-band") network channel. A wide range of out-of-band devices can be utilized for this second form of ID validation such as a smartphone or watch, a hardware token, a landline telephone, etc. You may register multiple verification devices. For more information about ProSight Duo identity validation services, refer to Duo MFA two-factor authentication services for an at-home workforce.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the apps. Since the environment is virtualized, it can be moved easily to a different hardware environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information about your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains and warranties. By updating and managing your IT infrastructure documentation, you can save up to 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
Specialized Security Services Available from Progent
Progent's veteran consultants can provide unique consulting support in key areas of network security including:
Vulnerability Audits and Security Compliance Testing
Progent provides experience with security auditing tools such as Microsoft Baseline Security Analyzer and LANguard for performing a variety of comprehensive network scans to reveal possible security problems. Progent has extensive experience with these tools and can help you to understand audit reports and respond appropriately. Progent's certified security consultants also offer web application validation and can conduct expert assessments of corporate-wide security to assess your organization's compliance with key industry security specifications such as FISMA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless security including stationary wireless appliances as well as mobile devices. Find out more details about Progent's Information Risk Audits and Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Help
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver in-depth consulting services for Cisco's complete family of protection and Virtual Private Network products such as PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst FWSM, secure high-speed and integrated services (IS) routers, wireless access points, Meraki cloud-managed Wi-Fi APs, and Catalyst family switches. Find out additional information concerning Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Expertise.
Additional Firewall and Virtual Private Network Solutions
In addition to being expert in a broad array of security solutions from Microsoft and Cisco, Progent offers organizations of all sizes expert consulting for solutions from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's consultants can provide:
Certified Information Security Manager (CISM) defines the core competencies and worldwide standards of service that information technology security managers are expected to achieve. CISM offers business management the assurance that those who have earned their CISM have the experience and skill to provide effective security administration and consulting support. Progent can offer a CISM-certified consultant to assist your organization in critical security areas including information security governance, vulnerability assessment, data security process management, and crisis response management.
Find out more details about Progent's Certified Information Security Manager Security Consulting Assistance.
Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have been awarded CISSP status through verified professional work, rigorous study, and exhaustive testing. CISSP qualification indicates expertise in an international standard for information security. ANSI has granted the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Areas of knowledge covered within CISSP include cybersecurity management procedures, security design and models, connection control methodology, applications development security, operations security, physical security, cryptography, telecommunications, Internet security, and disaster recovery planning.
Get additional details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Services.
CISSP-ISSAP Certified Consultants for Secure Network Architecture
Progent's ISSAP Premier cybersecurity consultants have earned ISSAP accreditation as a result of rigorous examination and extensive hands-on work with network security architecture. ISSAP security experts have acquired in-depth knowledge of access management systems and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can help your company with all phases of secure network architecture.
Read more details about Progent's ISSAP Certified Protected IT Architecture Consulting Support.
CISSP-ISSEP Certified Security Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity expert to assist your organization to utilize modern system security engineering principles and techniques in system development, evaluate system security designs based on cybersecurity engineering best practices, produce cohesive system designs that include compliant security features for all key system functions, develop efficient design and configuration strategies to deliver protection for operations, perform in-depth risk analysis, and propose practical security solutions that balance your operational goals with your organization's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor Support Expertise
The Certified Information Systems Auditor (CISA) accreditation is a recognized qualification that represents mastery in IS security auditing. Accredited by ANSI, the CISA accreditation has candidates pass an exhaustive examination administered by the ISACA professional group. Progent can provide the services of a CISA-Certified security consultant able to assist businesses in the fields of IS audit process, information technology administration, systems and architecture planned useful life, IT service delivery, protecting data assets, and business continuity preparedness.
Get the details about Progent's Certified Information Systems Auditor (CISA) Professional Expertise.
CRISC-certified Network Risk Management Consultants
The CRISC certification program was initiated by ISACA to validate a consultant's skills to plan, implement, and support IS control mechanisms to reduce risk. Progent offers the services of a CRISC-certified engineer to help your company to develop and carry out a workplace continuity or disaster recovery plan that follows industry best practices promoted by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines. Progent's risk management services are complementary to the support provided by Progent's CISA-Premier consultants for impartially auditing your IT management design and with the services of Progent's CISM-certified support professionals for defining company-wide security policies and procedures.
Read more information about Progent's CRISC-certified IT Risk Mitigation Services.
GIAC Professional Services
GIAC was established in 1999 to validate the skill of network security professionals. GIAC's mission is to assure that an accredited security consultant possesses the skills needed to deliver services in critical areas of system, data, and software security. GIAC certifications are acknowledged by businesses and government organizations around the world including U.S. National Security Agency (NSA). Progent can provide the expertise of certified consultants for all of the security services covered under GIAC certification topics including assessing networks, incident handling, traffic analysis, web-based services security, and security information and event management (SIEM) solutions.
Learn additional information concerning Progent's GIAC Information Assurance Support.
Contact Progent for Network Security Help
If your organization is located in San Mateo California and you want network security expertise, phone Progent at
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
| City | Address | Phone | Link |
| Fremont | Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 | Fremont Network Support Services |
| Hayward | 26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 | Hayward Network Support Services |
| Morgan Hill | 18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 | Morgan Hill Network Support Services |
| Oakland | 1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 | Oakland Network Support Services |
| Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 | Palo Alto Network Support Services |
| Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 | Pleasanton Network Support Services |
| San Francisco | 388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 | San Francisco Network Support Services |
| San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 | San Jose Network Support Services |
| San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 | San Mateo Network Support Services |
| Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 | Walnut Creek Network Support Services |