Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix certified XenServer virtualization engineers can assist you to evaluate the business advantages of XenServer as well as additional Citrix platforms, and can assist your IT organization to plan, test, execute, troubleshoot, and support a XenServer solution. Progent can in addition analyze your current XenServer environment and help you to enhance resource utilization, responsiveness, protection, availability, and recoverability.

Can Progent help me integrate and manage iPhones connected to our network?
Progent's iPhone and iPad integration consultants offer cost-effective online consulting to assist you to design, deploy, and troubleshoot any facet of your iOS and Windows integration solution and is available for short-term jobs to help you get past specific technical bottlenecks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you create or maintain a highly available, protected and scalable infrastructure that aligns with your mode of computing. Progent also offers online and on-premises training to show you how to manage and use your iOS devices in a secure, team-oriented environment that optimizes the strategic value of your IT system.

What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing offerings include network assessment to ensure that your network satisfies appropriate levels of security and remote access, round-the-clock network monitoring using MOM to anticipate issues before they impact your productivity, optional Help Desk Services from Progent's IT staff, security audit to help protect your network from hackers and virus attacks, installation of Service Packs and security updates for servers and software, reduced rates on Progentís remote and in-person troubleshooting services, and access to Progentís team of Microsoft-certified network architects and support personnel.

Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network management products and is designed to provide a unified mechanism for configuring and administering virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can help businesses of any size with all facets of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to upgrade efficiently from legacy releases of Virtual Machine Manager, develop processes for creating and deploying VMs and VM hosts, design high-availability compute and storage clusters, connect your datacenter resources with public clouds, configure virtual switches, write and refine PowerShell scripts, and assist you to evaluate the potential business benefits of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's certified virtualization professionals can provide advanced Hyper-V consulting and VMware vSphere expertise.

Does Progent offer help with specific Apple Mac applications?
Progent's experts in Mac technology can support the creative sides of Apple macOS and OS X systems by providing support services and training in graphics, sound, and video. Progent's professionals can provide expertise in a variety of macOS and OS X desktop applications such as Photoshop, Illustrator, Logic Pro, MOTU Digital Performer, Apple Motion, and Adobe After Effects. Progent can also help you with discrete projects like digitizing audio or video or building an audio/video post production facility.

How can Progent enhance my network security?
Progent's CISA and GIAC-certified network security professionals can assist you develop a comprehensive IT security strategy that includes technologies as well as processes to protect your IT assets. Progent's ISA Server experts and Microsoft Forefront Threat Management Gateway engineers can assist you to maintain Microsoft's legacy firewall platforms or transition to current security solutions like Progent's ProSight suite of remote monitoring and management (RMM) services. Progent's Cisco ASA 5500-X firewall with Firepower engineers can assist you to maintain Cisco network appliances for maximum network security. Progent's security vulnerability scanning service packages offer economical and objective evaluations of your existing security profile. Progent's ProSight Email Guard spam and virus filtering service can block spam and email-based viruses before they arrive at your security perimeter.

What is Progent's response time for providing online technical support?
Progent's Technical Response Center is committed to providing the best level of online IT support possible for urgent as well as non-critical problems. For urgent issues that affect many users, key people, or a line-of-business application, the Technical Response Center is set up to engage in one hour or less. For standard problems, the TRC will in less than two hours. Under any circumstance, your trouble ticket will be created quickly and accurately, You will be sent an acknowledgement from the trouble ticket system, and the TRC will get in touch with you on each resolved issue to verify you are comfortable with the results and willing to close the trouble ticket. Learn more details about Progent's Technical Response Center Customer Commitment.

Does Progent provide consulting services for Microsoft Small Business Server?
Even though the Small Business Server (SBS) product line is discontinued, this powerful bundle remains popular. Progent offers extensive Microsoft Small Business Server support services for all releases of the product. In addition, Progent's Windows Server 2012 R2 Essentials consulting experts can assist your business to assess the potential benefits of moving from an on-premises environment powered by Small Business Server version 2011 or earlier to a hybrid onsite/cloud computing model by implementing an upgrade to Windows Server Essentials and to Microsoft's cloud-based application suite. Regardless whether your servers and applications reside on an on premises datacenter, in the Microsoft Cloud, or across a hybrid mix of environments, Progent offers full-service consulting, technical support, and software development services for Microsoft's core business products including Windows Server, Exchange Server, SharePoint Server, and SQL Server.

How Can Progent help us to use Microsoft Power BI for business analytics?
Progent's Power BI consultants can help you to design, deploy, manage, update or troubleshoot your Power BI environment. Progent's database experts can help you to organize your source data for Microsoft Power BI visualizations. Progent can assist you build and administer an onsite, cloud based, or hybrid environment for Power BI. For details, see Progent's Power BI integration services.

Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates application and device deployment and updating, simplifies compliance settings control, keeps track of network resources, guards against company data leakage, provides health monitoring, enables secure self service, and delivers a single control mechanism for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can assist businesses of any size with any facet of designing, installing, operating and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.

How can Progent's consultants help with Microsoft SQL Server?
Progent's SQL Server consultants, database software programmers, database administrators, project management consultants, Cisco CCIE-certified network infrastructure engineers, disaster recovery planning specialists, and data security consultants can help you to maintain and expand your SQL Server solution, create or update database applications, evaluate the potential business benefits of upgrading SQL Server 2016 or transitioning to SQL Server 2014 from an older version of SQL Server or from a legacy RDBMS platform, install test systems at your datacenter or at Progent's test lab, plan and carry out an efficient migration to SQL Server, and define a cost-effective and safe IT infrastructure that helps you maximize the business benefit of Microsoft SQL Server.

Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Windows Hyper-V 2016 utilizes core technologies initially designed for and refined on Microsoft Azure, one of the world's largest public clouds. This significantly enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving data security, availability, expandability, manageability, dependability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V specialists can help you to evaluate the advantages of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to run your critical workloads, plan an efficient network architecture for a cloud-centric or hybrid deployment, create and carry out a smooth migration strategy, educate your IT management and support staff, and deliver as-needed consulting and debugging support to ensure that your Hyper-V 2016 solution delivers the highest possible business benefit.

Can Progent help set up pilot systems to help our company test new technology?
The Progent Test and Training Lab located at the QTS Internet Data Center in Sacramento is available for piloting line-of-business applications, developing cost-effective migration methodologies, evaluating and optimizing performance, planning or validating business continuity solutions, mitigating compatibility issues, and building training systems for new technologies. For Progent clients without adequate in-house resources to assemble effective test systems, the lab reduces capital costs and engineering risk while keeping vital IT initiatives on schedule.

More Questions and Answers

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you are in need of computer support, IT outsourcing, or advanced services from a Microsoft or Cisco certified professional, call 650-931-2400 or visit Contact Progent.

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Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed support activities. Unlike some independent consultants or local service organizations who provide minimal documentation or details of tasks done, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service documentation sent by every staff member to every customer. The practice of detailing and archiving service activity results in more effective service and avoids a variety of common problems such as when a support customer is effectively held captive to a consultant who wonít release vital service information.

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Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant enhancements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.

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Progent's CISSP-premier network security experts can help organizations of all sizes with any facet of information system security. Progent can implement cost-effective cybersecurity solutions that protect a small office from modern malware attacks or Progent can plan, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that support onsite, remote, and mobile users sharing IT resources distributed over a mix of physical datacenters and various clouds.

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Progent's pricing policy is to bill for online service and on-site help by the minute. As a result, you are charged just for received services. Progent does not demand a more expensive rate for after-hours or emergency service, and within California or in regions where Progent offers on-site support, Progent does not charge for travel time except for urgent calls where on-site time is less than 4 hours. In addition, Progent applies no service activation charge and requires no monthly commitment for services provided during normal working hours. Many service organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for quick repairs so you will not be tempted to permit minor problems to stay unaddressed.

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Progent is convinced that a carefully designed and executed information system is a crucial factor for enabling any firm's growth, and Progent applies this credo in our corporate network infrastructure. We have created a zero-downtime virtual office infrastructure that enables our in-house engineers and certified contractors to offer fast and efficient support, cooperate easily on challenging jobs, and gain from professional and personal growth from acting as part of a dynamic company culture of personal drive and independence.

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Progent offers nationwide urgent help and consulting services for companies who operate Sun Solaris environments or whose information systems feature a mix of Sun Solaris and Microsoft Windows products. Remote IT help provides optimum leverage for your IT dollar by preserving client productivity and shortening the time billed for network analysis and repair. Sophisticated online access technology and experienced service specialists and engineers combine to enable Progent to handle the majority of IT problems without squandering time and money by traveling to your site. In most of cases your IT issues can be dealt with by telephone or via a mix of phone help and online access. Progent can make available Cisco CCIE infrastructure engineers and CISM and CISSP certified security professionals to assist you with the toughest network problems.

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Email Guard from Postini offers continually updated spam and virus filtering, content filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and service firm. If your company is too small to qualify for a standard Postini license, you can still have access to Postiniís Perimeter Management services through Progentís E-Mail Guard antispam and virus protection aggregation offering. Progentís certified e-mail security professionals can help you devise an email defense plan that incorporates anti-spam and virus protection technologies and processes.

Information Technology Consulting for Gentoo Linux Computer Engineer
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Progent's certified professionals provide computer help and IT consulting services for Exchange Server 2003, Windows 2003 Server, and for the complete line of Microsoft server platforms. Progent's migration, integration, administration, and support services for Exchange 2003 Server include planning, deployment, project management, local and remote troubleshooting, Help Desk outsourcing, expert security consulting, and comprehensive network management outsourcing.

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SCVMM 2016 and SCOM Network Consultant
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System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management tools and is designed to offer a unified mechanism for configuring and administering virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to migrate efficiently from legacy versions of VMM, design processes for creating and deploying VMs and VM hosts, design fault-tolerant compute and storage clusters, integrate your private cloud infrastructure with public cloud services, configure virtual switches, develop and refine PowerShell scripts, and help you evaluate the strategic advantages of new capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals offer world-class Windows Hyper-V consulting and VMware ESXi support.

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Progent can assist businesses of all sizes to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline network management and lower hardware expense. Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of various cloud computing architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and resources and ensure you avoid the typical mistakes small organizations make when migrating to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android smartphones and tablets.

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Progent can provide the services of RIM BlackBerry-certified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the requirement for an internal BlackBerry specialist and reducing the expense and distraction of supporting a mobile wireless workforce. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-expert consultants, Cisco CCIE engineers, and CISSP and GIAC-certified security professionals. This breadth of expertise, combined with Progent's efficient remote service delivery model, offers small and mid-size businesses an efficient solution for integrating BlackBerry technology productively into their information network.

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Progent is looking for a variety of full-time employees including motivated Microsoft Certified Systems Engineers; system experts with Cisco CCDP or CCIE certification; and consultants for advanced network design with experience in mobile connectivity, wireless integration, non-stop environments, disaster recovery planning, data preservation, and VMware technology. We are also looking for workstation support technicians, remote service specialists, and CISSP or CISA certified security professionals. We are also seeking experienced managers and administrators who can operate effectively in Progent's dynamic, virtual office model. Progent works with freelance professionals with specialized expertise and working experience in important information technology areas outside Progent's main service focus. Progent's Experts Team includes independent consultants who offer advice and programming support for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have specialized knowledge of non-Microsoft platforms such as Linux, Macintosh, or Sun, or can provide expert help in areas like telecommunications, web site development, Electronic Data Interchange, eCommerce, or dbm programming. Freelance contractors premier by Progent cooperate with Progent's in-house consultants to deliver comprehensive solutions for small and midsize business networks.

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Progent can help businesses of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your business to upgrade from an earlier version of SCVMM or from a third-party virtualization management platform, and Progent can help you to optimize and troubleshoot your current SCVMM ecosystem to make sure you realize the highest possible business value.

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Progent's Standard Help Desk Services provide a complete solution that handles all aspects of remote desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Support services are offered at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle the most problems.

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Progent's UNIX platform support services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience provides you with a convenient single source to show you how to build and manage a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Slackware.

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Progentís Wireless Consulting Services provide a fast, affordable way for companies of all sizes to deploy, manage, monitor and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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Lync Server 2013, now called Skype for Business, enables businesses of all sizes to create a centrally managed and protected communications environment that supports the modern BYOD computing style with instant messaging, presence, web meetings with app sharing and whiteboard, and both IP and PSTN telephony across a wide range of desktop and mobile devices. Progent's certified Lync Server 2013 consultants and network architects can help you to assess the advantages of Lync 2013, design an on-premises, cloud-based (with Lync Online) or mixed model appropriate for your present and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and deliver custom online and onsite training to your IT staff and users. Progent offers in-depth expertise in key components of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync Server 2013 with popular Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.

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The Help Desk Call Center support delivery model adopted by Progent offers small and midsize organizations an dependable option to reliance on freelance consultants by offering broad technical knowledge accessible to multiple support teams, optional 24x7 availability of emergency help, fast escalation to appropriate engineers for handling the most intractable problems, support consistency and reliability, quick follow through overseen by veteran service administrators, a variety of easy-to-use ways for requesting support jobs, plus a high level of process visibility made possible by trouble ticket tracking and available through a web-based portal.

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Forefront Threat Management Gateway 2010 Troubleshooting

Microsoft Forefront Threat Management Gateway builds on the powerful security capabilities of Internet Security and Acceleration Server and offers a easily managed web gateway that delivers a one-server solution for an array of security functions such as an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, VPN control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, permits custom reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual server to cut expenses and enhance availability. Progent's Microsoft-certified consultants can help you to design and carry out test and production implementations; interface Microsoft Forefront Threat Management Gateway with Windows Server 2008, AD, SQL Server, Exchange Server, and SharePoint 2010; install Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent's consultants can also help you to migrate smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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SharePoint Server 2010 On-site Support
SharePoint 2010 Engineer

Progent's Microsoft-certified engineers offer cost-effective online support and development services to assist you to plan, implement, administer, and troubleshoot Microsoft SharePoint 2010 environments that can feature web sites that can function as intranets, extranets, document management tools, blogs, data warehouses, business analytics, enterprise search engines, Visio-driven workflows, and other tools to support and improve collaboration. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's popular office productivity applications like Office Excel, Word, Outlook, and Project. Progent can help your business to upgrade from previous versions of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easily managed SharePoint 2010 solution.

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64-bit Server Online Troubleshooting
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Progentís Microsoft-premier consultants can assist your organization to enhance your workstations from 32 bits to 64 bits. Progent can help your company to understand the risks and benefits of moving to 64-bit desktop processing, plan an affordable migration process that reduces business interruptions, and deliver economical, expert remote help to assist your organization to install 64-bit desktop operating systems and application software on your existing computers.

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Progent can provide the support of BlackBerry-premier consultants who can assist small companies to plan, administer, and troubleshoot BlackBerry technology affordably and successfully, eliminating the requirement for an in-house BlackBerry specialist and minimizing the expense and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-expert consultants, Cisco CCIE-certified engineers, and CISA and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's proven online support model, provides small and mid-size businesses an efficient solution for incorporating BlackBerry devices and software seamlessly into their IT system.

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Windows 8.1 Help Desk Technical Consultant
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Progent's Microsoft-certified experts can provide a range of IT outsourcing and co-sourcing services to help organizations of any size to deploy, manage, and troubleshoot environments that include desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can help design and configure test labs to assess Windows 8.1 and develop and execute Windows 8.1 migration plans based on leading practices.

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Microsoft Small Business Server 2011 Outsourcing
SBS Remote Consulting

Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that provides the foundation for a feature-rich but manageable IT network. The integration demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a network consultant with real-world background and extensive knowledge in designing and building effective and comprehensive business technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in deploying, administering, and troubleshooting IT environments powered by the SBS line of servers and applications.

SCCM 2007 Troubleshooting On-site Technical Support IT Consulting
CUCM and SIP Integration Information Technology Consulting
Cisco SIP Integration Support

Progent's Cisco-certified SIP infrastructure experts can assist you to plan, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-based IP PSTN trunks and can provide affordable remote or onsite expertise to assist you to move smoothly to a productive unified communications network that delivers fast ROI. Progent's certified Microsoft collaboration consultants can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.

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Exchange Server 2003 Online Support Services
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Progent's Microsoft Premier professionals offer world-class consulting for major deployments of Microsoft Exchange 2007. Progent's experts can help you prepare for multi-site Exchange Server 2007 installations or updates and can provide local personnel to help enterprises with deployments of Exchange Server 2007 in the or any region served by Progent's engineers.

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Wireless Site Survey Online Support
Network Consultant for WLAN Site Survey

Progentís Wireless Site Survey makes it easy to design and implement a Wi-Fi WLAN customized for your environment, providing your business a wireless solution that has the coverage, speed, capacity, QoS, data protection, and roaming capability your business requires. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed on-premises service.

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For small organizations considering Progent's network support outsourcing, design expertise, or technical support offerings, call 800-993-9400 or send email to information@progent.com.

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Progent's ProSight family of managed services are intended to provide organizations who maintain small in-house network administration and support staffs with affordable access to world-class management platforms and technical experts. Advantages of Progent's ProSight catalog of managed IT services include predictable network management expenses, automation of routine administrative processes, ongoing adoption of new technology, smooth migration from legacy systems to up-to-date solutions, improved fit between computer technology with business objectives, access to veteran network consultants, and freeing up management to concentrate on business issues instead of ever-changing network technology.

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Wave 2 Wi-Fi controller Network Consulting
Online Support Services for 3504 wireless controller

Progent can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's modern Wi-Fi controller solutions.

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Exchange Server 2003 Upgrade Online Help
Exchange 2003 Technology Consulting Services

Progent's Microsoft Certified engineers offer world-class support for corporate-wide deployments of Microsoft Exchange. Progent's experts can help you plan multi-site Exchange installations or updates and can provide onsite technicians to assist large companies with installations of Exchange Server 2007 in the or any region covered by Progent's engineers.

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WLAN controller Integration Services
wi-fi controller Support and Help

Progent can assist your business to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can help you to maintain and debug your current Cisco-based Wi-Fi solution or implement a smooth upgrade to Cisco's modern wireless controller solutions.

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ISA 2004 Integration
ISA 2004 IT Consulting

Progent's certified Internet Security and Acceleration Server consultants have extensive experience creating corporate security designs for IT networks with multiple sites, remote users, and line-of-business web-based applications. A Progent ISA Server consultant can help your small or mid-size company design and deploy an installation of Microsoft ISA Server 2004 that supports your information protection needs without limiting your productivity.

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Progent's experts offer Mac users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and custom education. Progent can help clients to migrate to macOS from Mac OS X or earlier editions of OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone support and Apple iPad management, or moving to iCloud services. For computer networks built solely on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, configuring and supporting a network infrastructure that is available, safe, fast and able to achieve your organization's objectives.

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Microsoft Expert Technical Consultant for Intune Certification Management
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Progent's Intune consultants can assist your company to assess the strategic case for adopting Intune for configuring and managing your web-facing mobile devices including laptops, phones, and tablets powered by Windows, iOS, and Google Android. Progent can help your company to configure policies, plan and deploy pilot environments to evaluate the benefits of Microsoft Intune for your network, deploy Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Intune deployment.

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Computer Consultancy Companies for Small Business
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Progent delivers the services of Microsoft and Cisco-Certified network support experts to show clients affordable alternatives to help companies maximize the value of Microsoft and Cisco products. For environments that span from remote offices to nationwide corporations, Progent's expert consultants can assist you to improve your network's e-mail infrastructure, protection, availability, throughput, and system management.

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24x7 Support Outsourcing
Onsite Support Outsourcing

For mid-size companies who need IT consulting services, Progent can deliver an array of options such as on-site service, remote assistance, phone-based Help Desk, 24x7 support with automatic network monitoring, emergency staff augmentation, business relocation support, software development, and expert consultation. For midsize companies in California or other areas covered by Progent's field engineers, Progent provides professional on-premises help for solving network issues quickly and affordably.

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Les Kent has a 35-year track record of effective network integration, corporate management, marketing, and operations. He has shown a knack for developing elegant information technology solutions during his time as as a system designer, application developer, project manager, implementation consultant, and troubleshooter for small businesses, new ventures, and major enterprises.

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Microsoft Hyper-V Virtual Server IT Consultant
Hyper-V Professional

Progent's Microsoft-certified professionals can assist you to analyze the possible advantages of Hyper-V-based virtualization for your business, perform test implementations to validate Hyper-V's operation with your line-of-business applications, assess your network and server infrastructure for smooth operation with virtualization technology, assist you in migrating to Microsoft Windows Server 2008 and setting up Hyper-V, educate your IT staff to monitor and administer Hyper-V, offer world-class consulting support for improving the security of your virtual servers, establish and test disaster recovery processes that maximize network uptime, and provide continuing consulting and maintenance including affordable remote repair and comprehensive Help Desk services.

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Online Troubleshooting for Microsoft Exchange 2016
Microsoft Exchange 2003 Remote Troubleshooting

Progent's Microsoft-certified professionals have 20 years of background planning, integrating, and supporting messaging solutions for businesses in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email environment features security, service continuity, easy connectivity for remote and wireless users, efficient management tools, and productive integration with telecommunications. Progent offers expertise and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010, Microsoft Exchange 2007 Server, Exchange 2003 Server, and Microsoft Exchange 2000. Progent can also help small or medium companies to migrate to MS Exchange 2016 Server or MS Exchange 2013 Server.

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Great Plains Migration Remote Consulting

Progentís Microsoft certified experts offer a variety of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial platform and business management tool based, like all Microsoft financial solutions, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft accounting software in the Dynamics GP line, provides a cost-effective tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP/Great Plains is simple to deploy and configure, and with its segmented design you can license only the capability you currently need, with the option to add users and increase capabilities when necessary. Progentís Microsoft Dynamics GP Software support experts can help you install, configure and manage Microsoft Dynamics GP/Great Plains 2010 as well as earlier editions of Dynamics GP/Great Plains.