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Does Progent support Citrix desktop virtualization software?
Progent's Citrix desktop virtualization experts can assist you to design, implement, manage, and troubleshoot a virtual Windows application delivery solution by offering Citrix XenDesktop expertise and XenApp support. Progent's Cisco-certified CCIE network consultants can show you how to optimize your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support consultants can help you to administer and support a remote datacenter that features high uptime, enhanced security, and fast disaster recovery. Progent's Citrix technology experts can also help you manage and support other virtualization products from Citrix by offering Citrix XenServer expertise and Citrix Essentials for Hyper-V support.
What services are available from Progent to support Windows Server 2003?
Progent can assist your company with managing, maintaining and repairing information technology solutions built around Windows 2003 Server, and can help with your transition to Windows Server 2012 R2 or later from Windows Server 2003. Progent's migration support services cover needs assessment, installation, configuration, piloting, education, and online technical support. If you are considering building a hybrid network model that integrates on-premises resources with public cloud services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.
Does Progent offer support for Check Point Next-Generation firewalls?
Progent's Check Point firewall consultants can show you how to design, integrate, and administer firewall environments built around Check Point Software Next Generation firewalls and Check Point's cloud-based SandBlast security services. To learn more about Progent's consulting services for Check Point security gateways, visit Check Point Software next generation firewall integration consulting.
How can Progent help our business evaluate and install Windows Server 2012 R2?
Progent's certified Windows Server 2012 consulting experts can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, develop test environments and migration plans, optimize your network for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support, staff, create a corporate-wide security strategy, automate IT management, help with application development, and generate and test a DR/BC plan. If you are thinking about upgrading from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid integration consultants can help you to evaluate the value of Windows Server 2016 for your environment and plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture.
Does Progent support Microsoft and Cisco technology exclusively?
Progent's emphasis is Microsoft software and Cisco network technology, but
Progent has deep experience in the design, installation, and integration of heterogeneous networks
that combine technology from a variety of popular vendors. Support services offered by Progent include Mac and iPad consulting, Linux integration, Sun expertise, Apple iPhone integration, Google Android smartphone and tablet integration, RIM BlackBerry integration, Citrix Virtualization support, plus consulting for Computer Associates, HP/Compaq,
Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.
Does Progent offer consulting services for Windows Server Essentials?
Windows Server 2012 R2 Essentials is a value-priced, versatile operating system that enables small organizations to transition from the older physical in-house datacenter to the modern hybrid computing paradigm that includes both local and cloud-based software and infrastructure. Progent's certified Windows Server Essentials consulting experts offer budget-friendly remote consulting and technical support services for Windows Server Essentials. Progent can assist you to determine the possible productivity and cost benefits of moving to Essentials and adopting a hybrid local/cloud model for your network environment. Progent offers full-service project management support so you can plan and carry out a smooth move to Windows Server Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. Progent can also provide continuing consulting, technical support, and customized training.
How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with continual replication to deliver rapid, zero RPO disaster recovery between datacenters located as far as 185 miles away from one another. Progent offers the skills of a NetApp MetroCluster consultant who can assist your business to plan, deploy, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your technical requirements and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by delivering guidance with procedures like assigning shelf IDs, determining aggregate and plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network, and testing your MetroCluster DR solution to verify adherence with information assurance standards and regulatory mandates.
How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 and on-premises Exchange. This permits you to have specific mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of planning, implementing and debugging your hybrid Office 365/Exchange network. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is completed on time and on budget. For more information about Progent's online consulting expertise for integrating Office 365 and on-premises Exchange systems, go to Office 365 integration solutions with on-premises Exchange.
Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix XenServer virtualization engineers can help you to evaluate the strategic advantages of XenServer as well as additional Citrix platforms, and can help your IT organization to design, test, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition analyze your current Citrix technology environment and help you to optimize consolidation, performance, protection, availability, and disaster recovery.
What pricing structure does Progent use for support services?
Progent's simple per-minute billing model has no complex contracts, retainers or hidden charges. Many competitors have minimum billable time or other additional charges that drive up service. For remote support from Progent during normal business hours, you only pay for the time spent resolving your issue. If it only requires ten minutes to solve your issue, then you only pay for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you are charged only for the time when Progent's consultant is actually on premises working on your issues. Just Progent's competitive per-minute rate. For emergency same-day on-site service calls, you may be charged for our consultant's travel time, but not a higher emergency rate. Because Progent maintains a large pool of engineers located throughout the entire service territory, an available expert is typically near to assist. Progent can also dispatch onsite service to the majority of zip codes in the United States within one business day of receiving a support call. Progent's remote technical support group has provided help to small companies in every state in the U.S (See Progent's customer testimonials.)
Can Progent help us create a hybrid cloud solution based on Windows Server 2016
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting services to help businesses of any size to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist you to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consultants can help businesses of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; design, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help you to upgrade from an earlier edition of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can show you how you to optimize and troubleshoot your existing SCVMM 2012 environment to make sure you get the highest possible business value. Progent also offers SCVMM 2016 migration expertise to assist your organization to design and implement an efficient upgrade from Virtual Machine Manager 2012 to SCVMM 2016 so you can take advantage of stronger security features, high availability VMM storage options, and other enhancements.
More Questions and Answers
If your small business is in San Mateo or anywhere in the San Francisco Peninsula
and you are in need of computer support, IT outsourcing, or high-level expertise from a certified Progent engineer,
call 650-931-2400 or visit Contact Progent.