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Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco IP phone and video IP phone consultants can help you to configure, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified CM, formerly branded CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager apps such as Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent can provide support with all aspects of Cisco VoIP Phone integration including designing dial plans, resolving IP phone registration issues, setting up SIP PSTN trunks and CUBE internetworking, installing ISR routers with CUBE internetworking support, and designing UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
What are the advantages of Progent's model for remote support?
The majority of computer system problems can be resolved quickly by Progent's group of remote support engineers. This eliminates lost network availability that can result from waiting for an on-site engineer to appear at your office. In addition, many independent engineers and network service firms require minimum service billing that may turn a 10-minute problem into a 2-hour invoice. Progentís model of billing by the minute and charging exclusively for support that is performed allows Progentís remote support experts to solve hundreds of minor problems every day at the least possible expense. Further, the confidence of having reliable access to Progent's expert team of IT professionals opens the gates to a new realm of sophisticated IT technologies that many small organizations would otherwise rule out for fear of having inadequate support resources.
Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services (IIS), Which is provided with Windows Server and Windows desktop, is a powerful server role for web site hosting and application development. The new versions offer improved protection, dependability, expandability, and troubleshooting while also incorporating major enhancements in automated and remote administration. A variety of popular extensions to IIS have been built into newer releases such as the rules-based Request Filter Module (formerly called URL Scan), which can prevent dangerous HTTP requests from being run by web software. Progent's Internet Information Services (IIS) consultants can assist your company to configure IIS and the latest extensions to IIS Manager such as the GUI interface for controlling FastCGI programs.
Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates over a quarter century of experience helping manufacturing and distribution companies to manage complex supply chains and improve the efficiency of critical business processes to get products to market fast and adhere to customer schedules dependably. Progent can provide the expertise of an ERP specialist with more than two decades of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises services that spans from as-needed advice to solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, ETL, Office 365 integration, disaster recovery planning, and DBA services. For more information, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
How Can Progent help us with SQL Server 2014?
Microsoft SQL Server 2014 incorporates significant improvements in critical areas including speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises services that include planning, configuration, administration, remediation, and software development services to enable businesses of all sizes to achieve fast return from their SQL Server 2014 investment. If you are already using Microsoft SQL Server 2014, Progent can assist your company to carry out a cost-effective upgrade to SQL Server 2016.
Does Progent support Juniper and NetScreen Products?
Progent's Juniper-authorized network consultants can assist you to design and implement Juniper Firewall and VPN technology, optimize and support your infrastructure, and upgrade efficiently from outdated equipment to the latest versions. Progent's Junos OS consultants offer support for Juniper's premiere network control software to enable your business to streamline the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can help you maintain environments that incorporate a combination of Juniper's software platforms.
Does Progent offer fast and affordable network health audits?
Prosight Network Audits are a fast and low-cost way for small and mid-size organizations to get an objective evaluation of the overall health of their IT system. Powered by a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits like a more manageable and more secure Active Directory environment. Both versions also provide the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include easier network management, better compliance with government and industry security regulations, higher utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and higher availability. To learn more about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.
How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can expand their market, reduce their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and costs and speed up your return on investment.
Can Progent help my business develop custom eCommerce applications?
Progent's IT consultants can assist you to create web applications that are driven by sales and inventory programs to lower the cost and increase the dependability of on-line commerce. Progent can show you how to configure a secure, highly available e-commerce environment and create purpose-built web applications using standard development tools and or customize standard applications so that they work with your specific business requirements. Progent offers affordable online access to certified Microsoft SQL Server programmers and Oracle programmers and database administrators, and MySQL experts to help your company to complete mission-critical application development.
Does Progent offer a secure data backup service for small businesses?
ProSight Data Protection Services cloud backup provide small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables fast recovery of critical data, apps and virtual machines that have become lost or damaged due to hardware failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can provide advanced support to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical information. Find out about the complete ProSight portfolio of value-priced network management outsourcing services for small and medium-size organizations
Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure management tools and is designed to provide a centralized mechanism for configuring and managing virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consultants can help organizations of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to upgrade efficiently from older versions of VMM, design workflows for creating and deploying virtual machines and VM hosts, design high-availability scale-out clusters, connect your private cloud infrastructure with public cloud services, configure virtual switches and load balancers, write and refine PowerShell scripts, and assist you to evaluate the potential advantages of the latest technologies like Storage Replica and Host Guardian Service. Progent's hypervisor professionals can provide advanced Windows Hyper-V consulting and VMware ESXi expertise.
Does Progent offer support for video conferencing and immersive telepresence?
Progent offers the services of an accredited video conferencing and telepresence engineer with expertise deploying products from the major video conferencing/telepresence providers including Cisco/TANDBERG, Polycom, and LifeSize and can assist your company to plan, configure, expand, or troubleshoot a video conferencing solution that protects your current investment and maximizes the business value of your information system. Progent can also provide the expertise of infrastructure engineers who can assist businesses of all sizes to build and maintain a network that provides the speed, dependability, security, and scalability required to accommodate your telepresence environment.
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If your small business is in Marin County
and you require computer assistance, IT outsourcing, or advanced services from a certified Progent engineer,
call 415-526-1400 or visit Contact Progent.