Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services





More Questions and Answers

Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group known as a DAG is the basic element of high availability (HA) and resilience for Exchange Server 2013 Mailbox (MBX) servers. Introduced in Exchange 2010, a DAG is a group of up to 16 MBX servers where any DAG server can host a copy of an Exchange mailbox database from any other server in the group. DAG servers cooperate with one another to restore automatically from failures that affect mailbox databases. Progent's certified Exchange consultants can provide DAG support services to assist your organization to design, install and manage an HA solution for your Exchange mailboxes. Also, Progent's Exchange Server 2016 consultants can help you move your Exchange Server 2013 DAG environment to Microsoft Exchange 2016.

Can Progent provide the consultation of a CISA-certified cybersecurity auditor?
The CISA accreditation is a globally recognized qualification that indicates mastery in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo a comprehensive examination administered by the ISACA professional group. Progent can provide the services of a CISA-Premier network security audit consultant able to help companies in the fields of IS audit process, information technology enforcement, network assets and architecture ROI, information technology service delivery, protection of data assets, and disaster recovery planning.

What web development services are available from Progent?
If you want to revamp your organizationís web site, build in-house webs for purposes such as human resources or employee training, create a powerful web presence for a new venture, or build enterprise-class, data-driven web solutions, Progent can provide talented and experienced web site design consultants. Web site development consulting offered by Progent's Technology Specialists Group include web site design, web site project management, .ASP and .NET programming, and graphical content design. Progent's certified SQL Server programmers, Oracle programmers and DBAs, MySQL database application consultants, and Office Access application developers can assist you to design, deploy, and manage data-intensive web sites. Progent's consultants can also help you design and maintain a protected, fault-tolerant server and communications environment featuring remote and wireless connectivity, to support your web solutions.

Can Progent help us upgrade our legacy version of Dynamics GP to the current release?
Progent has delivered support for Dynamics GP and Great Plains software for almost two decades and Progent has delivered integration, software development, education, and troubleshooting services since the platform's original release. Progent can provide advanced expertise for updating legacy Dynamics GP/Great Plains ERP systems. Progent can assist you to design, test, and carry out an efficient migration from a a legacy version to the current release of Dynamics GP, Learn} about Progent's Dynamics GP upgrade and system integration consulting services.

How Can Progent help us to use Microsoft Power BI for business analytics?
Progent's Power BI experts can assist your business to plan, install, maintain, update or debug your Power BI solution. Progent can also help you to prepare your target data for Power BI reports and dashboards. Progent can help you build and administer an onsite, cloud, or hybrid network model to run Power BI. To learn more, see Progent's Power BI solutions.

What VMware virtualization products are supported by Progent?
Progent offers the assistance of a certified VMware VCDX consultant to help you plan, deploy, administer and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for local datacenters, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere and NSX consulting team can provide advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and hybrid cloud solutions that provide maximum availability, fault tolerance, and disaster recovery.

What is Managed Network Monitoring and how can it help my business?
Managed Network Monitoring is a type of outsourcing that allows your internal IT staff to take advantage of the system monitoring activities of an outside consulting group. If your company has a small internal information technology group, Progent's Managed Network Monitoring outsourcing offering is an economical way to increase system availability, performance and security.

Key features of Progent's Managed Network Monitoring Package include:

  • Progent does a needs evaluation and configures Operations Manager
  • Progent sets up an off-site Microsoft Operations Manager server to monitor your network
  • Progent provides Contact Center support services, coordinated with Operations Manager
  • Progent remotely monitors, diagnoses, and/or resolves problems
  • Progent performs ongoing IT management including application of service packs and security patches
  • Network Appliances must be covered by manufacturer's on-premises warranty service

    Does Progent Offer MySQL Application Programming and DBA Services?
    Progent's MySQL application developers, database architects, and DBAs can provide affordable online database administration or software programming services and can assist organizations of all sizes to configure and support MySQL within a reliable network environment that provides advanced performance, expandability, and protection. Progent also has experience assisting businesses port applications from Oracle to MySQL.

    Can Progent help us deploy System Center Data Protection Manager for automated backup?
    Microsoft System Center 2016 Data Protection Manager offers small and mid-size businesses automatic backup and easy recovery functions for Microsoft environment. SCDPM 2016 delivers application-aware backup for key workloads like Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with VMs running on Hyper-V and VMware, and can use Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified Data Protection Manager 2016 consultants can help you to design, implement, administer, and troubleshoot an enterprise-wide backup/restore system built around DPM 2016. Progent can help you to upgrade from an older release of Data Protection Manager or from a legacy system, and Progent can optimize your DPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployments. Progent offers online or onsite consulting expertise and can provide as-needed guidance to help you through challenging issues or deliver comprehensive project management or co-management services to make sure you complete your Data Protection Manager 2016 deployment on time and on budget.

    Can Progent help us integrate our environment with Microsoft Azure Service?
    Progent's Microsoft Azure integration consultants can help you with every stage of Azure cloud integration including requirements analysis, readiness evaluation, solution architecture, pre-production testing, deployment, automated management, performance tuning, license management, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can assist you to configure and debug firewall appliances and VPN tunnels so that your clients can securely access to Azure resources, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft platforms to work in Azure including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist you to create a hybrid ecosystem that transparently integrates physical datacenters with Azure-based services.

    Does Progent offer expertise with VMware NSX network virtualization?
    VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and managed with a high degree of automation independent of the physical components making up the underlying IP network. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and fixes and can generate reports to verify complete service recovery, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can quickly restore the complete virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist your organization to plan, configure, test and maintain a disaster recovery system powered by VMware SRM and VMware NSX.

    Does Progent offer the services of a GIAC-certified information assurance expert?
    GIAC information assurance certification was founded in 1999 to validate the knowledge of computer security experts. GIAC certifications are recognized by businesses and institutions throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer support for any of the network security services covered under GIAC accreditation including evaluating infrastructure security mechanisms, incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.

    Does Progent offer consulting services for Microsoft Office and Office 365?
    Progent's certified Microsoft Office and Office 365 consultants can help businesses to incorporate Microsoft Office desktop and Office 365 apps including Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a seamless solution that provides quick ROI and enables improved business results. Progent can assist your company to integrate Office or Office 365 applications with one another and with other key Microsoft platforms such as SharePoint, Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility issues between different versions of Office desktop and offers live online Office and Office 365 instruction to individual users and teams.

    Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
    VMware's Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and verify a repeatable runbook for recovering applications and services quickly following an outage. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, updates and fixes and can generate audit reports to verify complete service recovery, validate SLAs and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager and VMware NSX consultant to assist your organization to plan, deploy, test and maintain a DR solution powered by VMware Site Recovery Manager.



    More Questions and Answers

    If your small business is in Marin County and you require technical support, information technology outsourcing, or top-level expertise from a Progent professional, call 415-526-1400 or visit Contact Progent.



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    Progent's Linux support services offer small companies and software developers assistance with managing and supporting Linux computers that run with Microsoft-powered networks. Progent can give your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This broad array of expertise offers you an easy single consulting firm to help you build and maintain a secure and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    Progent can provide the services of RIM BlackBerry-premier engineers who can assist small businesses to plan, manage, and repair BlackBerry technology affordably and successfully, doing away with the need for an in-house BlackBerry specialist and minimizing the cost and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry engineers offer in-depth backgrounds working with Progent's Microsoft-premier consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security engineers. This wide range of expertise, combined with Progent's efficient remote service delivery model, provides small companies a cost-effective option for integrating BlackBerry technology seamlessly into their IT network.

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    Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of thorough examination and extensive experience with network security design. ISSAP consultants possess in-depth understanding of access management systems and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, business continuity and DRP, and physical security. Progent's ISSAP-certified security experts can assist your company with all aspects of architecture security.

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    Progent's Microsoft certified experts offer three service programs to help medium-size and large businesses create a cost-effective and productive in-house Computer Support Helpdesk. Progent's consulting services include ROI evaluation, process analysis and improvement, executive reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Deployment Support Services help organizations analyze the numerous high-quality Help Desk software packages available and determine which packages might be excessively expensive, lack key features, or align poorly with your company's corporate culture. Progent also provides short-term staffing for businesses who want to reinforce their in-house Help Desk staff for special tasks or to substitute for absent or incapacitated personnel.

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    Forefront Threat Management Gateway is based on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally managed web gateway that delivers a single-server solution for an array of security functions including an application layer and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security reporting features, allows custom reports generated by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual machine to cut expenses and improve availability. Progent's Microsoft-certified engineers can assist your company to plan and execute test and production implementations; interface Forefront Threat Management Gateway 2010 with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also help your organization to migrate smoothly to Forefront TMG 2010 from any version of ISA Server.

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    Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, enhancing and fixing System Center Operations Manager solutions and can provide organizations of any size expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on best practices for monitoring network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or onsite troubleshooting to help you to fix critical issues uncovered by SCOM 2012.

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    For large organizations, Progent can supplement internal network support staffs by offering extensive background in deploying key Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or global businesses with branch offices, Progent can perform as a transparent local supplement of enterprise IT management. Progentís enterprise consulting services include corporate-wide security, online branch office support, system design, Sarbox conformance, project planning, and top-level service for multiple location office environments powered by Enterprise Windows. Progent can provide field consultants and technicians to assist with a site relocation or office move, or a system designer to assist with setting up or utilizing an Internet Data Center or Hosting Facility.

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    Progent's pricing policy is to charge for online service and in-person help by the minute. As a result, you pay just for delivered support. Progent does not demand a more expensive rate for off-hours or priority service, and inside California or in areas where Progent provides in-person service, Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent imposes no startup fee and requires no retainer for support services delivered during regular working hours. Many service firms impose large minimum fees or charge for every quarter hour or longer. Progent's small granularity eliminates large bills for quick repairs so you will not be forced to permit less critical problems to stay unaddressed.

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    Remote management cards give IT administrators full control of a server without the requirement for a personal presence. Using these management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to design, deploy, and support a fault-tolerant company network that incorporates remote management cards and Progent can use these remote management cards to deliver efficient remote technical support. Progent has experience with a variety of remote server management cards including Aten remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.

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    Progent's Power BI experts can help your business to plan, install, maintain, update or debug your Power BI business analytics solution. Progent's database experts can help you to prep your target data for Power BI visualizations. Progent can help you implement and administer a local, cloud based, or hybrid network model for Power BI.

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    Progent's Cisco CCIE-certified networking consultants can help your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.

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    Progentís wireless consultants can help small companies plan, choose, evaluate, install and support secure building-to-building wireless bridging products that integrate seamlessly into your IT network while offering a degree of protection that equals or excels wired interfaces. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can show you how to identify and deploy the wireless connectivity technology that match your company requirements.

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    Progent's certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test systems and migration plans, tune your network for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management staff, create an enterprise-wide security strategy, streamline network administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.

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    Remote management cards offer IT administrators complete control of a server without the need for a personal visit. Through remote management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can help you to plan, deploy, and manage a fault-tolerant business network that includes remote management cards and Progent can utilize these remote server management cards to deliver efficient remote technical assistance. Progent is familiar with a number of remote server management cards such as Aten remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.

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    Progentís team of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on professional experience, in the trenches of network service, performing a wide variety of technical tasks for an extensive mix of customers. Each Progent consultant shares a proven set of individual best practices which are incorporated into shared leading practices training that Progent teaches its consulting team. This ensures that you get not only world-class technical help, but also a support engineer with proven methods for using technical knowledge to fix actual network problems rapidly.

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    Progent's Cisco-certified Wi-Fi technology consultants can help you to configure, manage, and debug Cisco wireless devices such as Cisco's Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.

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    Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad variety of remote services to assist you to plan, develop, pilot test, install, manage, and debug applications powered by any release of Excel, including Excel Online and Office 365 Excel. Progent can assist your business to migrate your legacy Excel applications to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between various versions of Office Excel. Progent can provide on-demand support to clients who need a quick fix to a stubborn problem associated with Excel and Progent also offers comprehensive project management support for upgrading or creating line-of-business applications built on Office Excel. Progent's cost-effective webinar training classes for Excel can be custom tailored to address the special requirements of individual users or teams.

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    Progent's ProSight Virtual Hosting combines advanced virtual server architecture, a world-class data center, and the technical services of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a comprehensive information technology outsourcing alternative that enhances network dependability and protection, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a smaller company can have each of its operating system platforms and key application servers supported within a secure and fault tolerant facility on a fast, high-availability virtual server configured and maintained by Progent's network service professionals.

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    Windows Enterprise Directory requires extensive practical experience to configure efficiently across an enterprise. Progentís Microsoft Premier engineers are experienced in planning, deploying, and troubleshooting complex Microsoft Enterprise Active Directory projects. Progentís fields of proven competence with Windows Server Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, cleaning up residual beta software configuration objects in production Active Directory systems, and repair of unsuccessful installations of AD and AD-integrated programs.

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    Progent can assist you in any and all phases of your upgrade to Exchange Server 2016 including designing HA system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing for high-availability client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progentís staff of Microsoft and Cisco Certified experts average longer than a decade of real-world industry background, at the forefront of network service, executing a wide variety of technical tasks for a large array of customers. Each Progent support professional shares a refined set of individual best practices which are combined into company-wide leading practices standards that Progent teaches its support staff. This means that you get not only world-class technical help, but also a support engineer with proven methods for using computer knowledge to fix actual IT problems efficiently.

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    Mid-sized companies can derive all the benefits of System Center Operations Manager 2007 and have quick access to Progentís Microsoft and Cisco Premier IT support experts. Thanks to Progent's affordably priced network service packages, medium-size businesses can choose a basic co-sourcing package built around Operations Manager with server monitoring, automated warnings, in-depth system analysis, Help Desk support, and online service. For businesses with mission-critical environments who need zero-downtime networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to provide medium-size business information systems world-class reliability, protection and productivity.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, merchants can expand their reach, lower their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.

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    Progent's Cisco VoIP phone and video IP phone experts can help your business to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Unified Communications Manager Express (CME) to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Unified CM applications like Cisco Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE VoIP networking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

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    For companies that have a mix of Apple Mac and Windows computers, there are two basic solutions for using Microsoft Windows-only software on a Mac: remote access to a physical Windows PC or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to connect a Mac to a networked Windows-powered computer to use Microsoft Windows programs and access network resources. Microsoft's Virtual PC for Apple Mac simulates Windows on an Apple Mac computer so that you are able to run Microsoft Windows software directly. Progent's macOS and Mac OS X technology support experts can assist your company to maintain these products for running Windows applications on your Apple Macs and can in addition assist your business to evaluate and install other products for Microsoft Windows platform simulation.

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    Progent can provide affordable remote access to an authorized Oracle DBA consultant or an Oracle software developer. Progent can provide advanced database administration services for all versions of Oracle including 10g and 11g and can also help design, create, update, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also provides support for Streams replication technologies and Oracle Database Resource Manage.

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    Les Kent has a 35-year track record of effective network integration, corporate management, marketing, and operations. He has demonstrated a talent for creating elegant IT solutions while working as a network designer, application developer, project manager, implementation consultant, and problem solver for small businesses, start-ups, and major enterprises.

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    Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, train your IT support team, develop an enterprise-wide security strategy, streamline network management, help with creating applications, and build and validate a DR/BC plan.

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    Progent's UNIX family support experts provide small and mid-size companies and software developers support for managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of expertise provides you with a convenient single consulting firm to show you how to create and maintain a protected and robust mixed-platform network and communications solution that supports UNIX and Microsoft coexistence by integrating MS Windows with popular versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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    Progent's UNIX platform support services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient one-stop source to show you how to build and maintain a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent's ProSight Virtual Hosting service combines proven virtualization architecture, a world-class data center, and the technical expertise of Progent's Microsoft-certified consulting team to provide small businesses with a comprehensive information technology outsourcing alternative that enhances network availability and protection, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a smaller company can have each of its operating system platforms and critical business application servers hosted in a safe and fault tolerant data center on a high-performance, non-stop virtual machine set up and maintained by Progent's network service experts.

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    Microsoft Dynamics GP/Great Plains 2010 financial software is a full-featured business management solution that integrates data and operations across your business, interfaces easily with other solutions, and connects employees, clients and suppliers regardless of time or location. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver capability for accounting, management reporting, project management, inventory and order control, e-commerce, HRM, CRM, field force automation, manufacturing, retail management, and online business services. Progent can show you how to install and maintain a reliable, protected computer and communications environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your business benefit from the full power of Microsoft Dynamics GP 2010.

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    Progentís private cloud hosting service enables small and midsize organizations to run mission-critical applications such as SQL and Exchange from a secure Tier III data center on fault-tolerant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup and restore. You can use Progentís private cloud hosting service to eliminate large investments in the acquisition, maintenance, and management of network hardware and facilities while benefiting the highest levels of network availability and physical security.

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    Progent's certified Microsoft Windows 2000 consultants can help you optimize the capability of your existing Windows 2000 Servers and can streamline network management, provide technical support and troubleshooting, and strengthen security. Progent can also show you how to create, justify, and execute a strategy to migrate from Microsoft Windows Server 2K to Windows Server 2003. Progent is experienced in setting up pilot installations to reduce the technical risk associated with moving to Windows Server 2003 by uncovering possible hardware and application compatibility problems.

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    Progent's Cisco IP phone and video IP phone consultants can assist your business to configure, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Cisco Unified Communications Manager Express (CME) to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM apps like Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent can provide support with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, deploying ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

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    Progent can provide cost-effective remote consulting to help companies of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design, testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security and compliance.

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    If your business computer system mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can assist you to integrate your computers into a cohesive network that permits all your operating systems to coexist for simple management, seamless information exchange, high dependability, enhanced performance, and tight security. Progent's UNIX/Linux/Solaris and MS Windows coexistence support offerings feature IT architecture integration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network help and repair, on-site technical support, and Contact Center services.

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    Progent provides national remote help and troubleshooting services for companies that run macOS and OS X environments or whose IT systems feature a mix of Mac and Microsoft products. Progent's consultants offer Mac clients a variety of IT services such as desktop support, migration to the current version of macOS from earlier editions of macOS or OS X, plus expertise with Mac applications. Progent can also assist your business with Apple iPhone and Apple iPad integration and management, or moving to iCloud. Online IT help provides maximum leverage for your IT budget by protecting user efficiency and shortening the hours billed for network analysis and repair. Sophisticated remote access tools and skilled technicians and engineers combine to enable Progent to solve most IT problems without squandering time and expense by going to your site. In most of situations your network issues can be dealt with by telephone or through a mix of phone help and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP certified security specialists to help you with the most challenging system issues.

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    Progent provides three basic kinds of Call Center support including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals offers your customers instant access to a dependable technical resource with years of experience providing phone support and online repair for IT systems based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a respected reputation as a solid contributor to business performance. Progent's target is to fix and not simply report problems.

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    ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can save as much as 50% of the time wasted searching for critical information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it.

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    If your company is producing UNIX or Linux software on a network that includes Windows-based processors, desktops, and office productivity products, Progent offers full-service IT outsourcing that allows you to concentrate on your field of high-value know-how while avoiding the constant distraction of managing your business network. By using smart server monitoring and by delivering remote and in-person support as your company needs it, Progent offers an affordable way for managing an information system that provides excellent reliability, security, and performance. Progent's UNIX/Linux developer support services feature full-service it outsourcing, virtual server infrastructure, online and on-site support and troubleshooting, 24x7 monitoring, and Helpdesk services.

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    Progent's ProSight family of managed services are intended to provide organizations who have minimal internal network support staffs with affordable help from world-class management platforms and consulting expertise. Advantages of the ProSight line of managed services include fixed IT maintenance costs, automation of routine management tasks, ongoing absorption of new information technology, smooth migration from legacy systems to up-to-date solutions, close fit between information technology with business goals, access to seasoned network consultants, and allowing management to focus on business rather than ever-changing information technology.

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    VMware's NSX virtual network platform allows you to build entire networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high level of automation independent of the physical components making up the basic IP network. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also enables transparent testing for site recovery, updates and patches and can generate reports to confirm complete service recovery, validate Service Level Agreements and prove compliance. When used with VMware's NSX network virtualization technology, VMware SRM can rapidly recover the complete logical network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist you to plan, deploy, test and manage a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.

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    Progent's Microsoft-certified consultants can provide affordable remote technical support and programming services to help your business to design, deploy, administer, and troubleshoot SharePoint 2010 installations that can include web pages able to function as portals, extranets, document and media management applications, wikis, data marts, business analytics, enterprise-wide search, workflows, and other utilities to promote and enhance information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other databases as well as with Microsoft's familiar desktop programs like Office Excel, Word, PowerPoint, and Project. Progent can assist you to migrate from previous versions of SharePoint or move a multi-vendor mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.

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    Progent's Cisco certified wireless networking experts can provide affordable online and onsite help for legacy and modern Wave 2 Aironet Wi-Fi access points and Progent can assist your business to design and manage wireless environments that include indoor and outdoor/industrial Aironet access points.

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    Cisco's wireless IP phones are industrial-grade wireless handsets designed for workers who are on the move within office, warehouse, retail or other venues where IT management wants portable phones that offer more administrative control, security and ruggedness than is achievable with the Bring-Your-Own-Device style of mobile communications. Creating solutions with Cisco's wireless VoIP phones typically requires that you set up and optimize many key pieces of your Wi-Fi infrastructure such as wireless access points, routers and switches, Cisco wireless LAN controllers, and network management software. Progent's Cisco-certified experts can provide online and onsite assistance to help your organization build and maintain a Cisco wireless VoIP phone deployment by delivering integration services that range from debugging the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.

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    Progent's UNIX family support services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you a convenient one-stop source to help you build and maintain a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE, Debian GNU/Linux and Slackware.

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    SQL Server 2017 Adaptive Query Processing Outsourcing
    SQL Server 2017 Automatic Database Tuning Computer Consultant

    Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business advantages of upgrading to SQL Server 2017 and can assist you to design and implement a smooth migration of your current SQL Server environment to any deployment architecture including local, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or on-premises support ranging from on-demand design assessment or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 project is carried out on time and on budget.

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    Office Excel 2013 Consulting
    Excel 3D Map Designer

    Progent's certified Excel and Office 365 Excel consultants offer a broad variety of online services to help you to design, develop, pilot test, install, manage, and troubleshoot business applications based on any version of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to migrate your current Excel solutions to the latest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility issues between different releases of Excel. Progent offers as-needed help to clients looking for a fast solution to a specific problem related to Office Excel and Progent also offers full project management services for migrating or developing mission-critical applications built on Office Excel. Progent's cost-effective online training for Office Excel can be custom tailored to meet the needs of individuals or teams.

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    On-site Support for wireless LAN controller

    Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's modern Wi-Fi controller products. Progent offers expertise for physical and software-based Wi-Fi controllers and can help you to decide which type makes sense for your Wi-Fi environment. For Wave 2 Wi-Fi controller appliances, Progent offers Cisco 3504 Wi-Fi controller expertise, Cisco 5520 wireless controller expertise, and Cisco 8540 wireless controller consulting.

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    If your business network combines UNIX, Linux or Sun Solaris technology with Windows, Progent can assist you to incorporate your servers into a unified environment that allows all your OS platforms to run side by side for easy management, seamless dataflow, high reliability, superior throughput, and tight security. Progent's UNIX and Windows coexistence assistance services feature network architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote technical support and troubleshooting, on-site technical support, and Help Desk Call Center services.

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    Progentís wireless professionals can help small businesses plan, choose, test, deploy and maintain secure building-to-building wireless bridges that integrate seamlessly into your existing network while providing a degree of protection that equals or excels wireline connections. Progent provides experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can show you how to identify and deploy the wireless connectivity solutions that match your business needs.

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    Microsoft Exchange 2013 includes major enhancements to the functionality of Exchange Server 2010 and introduces important new features as well as a revamped structure. These improvements affect vital IT areas like manageability, high availability (HA), compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, design an efficient validation and rollout plan, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable remote consulting and support and management services for Exchange Server 2013.

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    Progent has been delivering SharePoint support since the initial SharePoint product was published more than a decade ago, and Progent has the breadth and depth of technical knowledge to assist businesses of all sizes to design and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring substantial business value to your information network. Progent's Microsoft-certified consulting team can assist you to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration solution; decide whether an in-house, Cloud-based or hybrid deployment is best suited for your busi9ness; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can assist in specific jobs related to your SharePoint 2013 deployment.

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    SQL Server 2005 offers indispensable, familiar tools to computer experts and network users, reducing the difficulty of designing, deploying, administering, and accessing enterprise information and database programs on platforms ranging from mobile devices to enterprise data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consultant with real-world experience and broad knowledge in planning and deploying information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.

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    Progent's Microsoft-certified ISA Server consultants have broad experience creating corporate security solutions for IT networks with many sites, mobile users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small company design and deploy a configuration of Microsoft ISA Server 2004 that meets your information security requirements without limiting your network.

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    Progent's Linux consulting experts provide small businesses and developers support for administering and supporting Linux computers that run with Microsoft-powered networks. Progent offers your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide range of expertise provides you with a convenient one-stop source to help you build and manage a protected and robust cross-platform network and communications environment that supports Linux and Microsoft interoperability by integrating MS Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

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