|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Does Progent offer support for Microsoft SQL Server 2012?
Progent offers the support of Microsoft-certified SQL Server 2012 consultants as well as seasoned database application programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and security professionals to assist your business to maintain your SQL Server 2012 environment and define a cost-effective and secure IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012. Progent can also help your company to upgrade to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.
Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit migration experts can help you to update your servers and desktop PCs efficiently from 32 to 64 bits. Progent can help you to calculate the costs and advantages of moving to 64-bit processing, plan a cost-effective upgrade strategy that minimizes operational interruptions, and deliver responsive remote support to aid your organization to install 64-bit software and application programs on your existing computers. Progent's Microsoft-expert computing engineers can assist your company to integrate the 64-bit editions of Microsoft platforms such as Windows Server 2008, Exchange Server, Microsoft Windows 7, and Microsoft Office Excel.
Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
Exchange 2016 provides significant enhancements over previous releases of the Exchange platform through features such as built-in capability for high-availability mailbox server clusters known as Database Availability Groups support for commodity disk drives to slash the cost of big inboxes, a feature-rich web client compatible with more browsers, advanced voice mail capability featuring voice-to-text translation, and a wealth of utilities for enhancing security and compliance. Microsoft calculates that if carefully configured, current releases of Microsoft Exchange can cut messaging costs by as much as 80%. Because Microsoft has stopped supporting Microsoft Exchange 2003, businesses have an additional reason to ask Progent's Exchange Server 2016 experts about upgrading to the latest release of Microsoft Exchange.
How can Progent help us configure and manage Wi-Fi networks based on Ubiquiti UniFi Wi-Fi access points?
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. UniFi devices installed throughout multiple sites with any number of APs can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent can provide the expertise of seasoned wireless consultants who can help your organization to assess the benefits of Ubiquitiís UniFi technology for your environment and assist you to design, install, administer, and maintain your UniFi ecosystem. To learn more, see Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration services.
Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Microsoft Dynamics GP 2015 R2 features a new architecture that enhances cloud readiness, supports the most popular smart phones and tablets, allows one-time login with Microsoft Azure AD, and strengthens security and compliance. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants have the broad knowledge and hands-on experience to address the many IT and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the return on your investment in this powerful platform.
How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include individualized training created for individuals who want to expand their knowledge of mainstream office productivity applications and network infrastructure. Read more about Progent's Office Word and Office 365 Word custom training, MS Office Excel and Office 365 Excel training and consulting, Microsoft Project training, and classes on Apple macOS and OS X application software. In addition, Progent offers interactive remote webinar training classes. Virtual interactive webinars provide a versatile and low-cost solution for training your IT staff to use a broad range of important software products.
Progent also provides itemized documentation for all services performed. These comprehensive service reports provide your internal IT staff a convenient and helpful chronicle of important technical issues surrounding your IT system and can provide insight on how to anticipate and solve problems in the future.
How can Progent help us protect ourselves against Ransomware?
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief interview with a Progent information assurance consultant. The fact-finding interview is intended to help assess your company's ability either to stop or recover quickly from a ransomware attack. Progent will work with you personally to collect information about your existing security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to create a cost-effective AV and backup/recovery environment that meets your business requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.
Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon AWS integration experts offer cost-effective online consulting to assist businesses to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for value-priced long-term archiving. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness assessment, system design, testing, deployment, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewalls and VPN access and can help you create all-cloud or hybrid networking models that efficiently integrate Amazon AWS cloud services. Progent can provide as-needed expertise or Progent can deliver project management outsourcing or co-sourcing to help you move smoothly to the Amazon AWS platform.
What Microsoft financial reporting applications can Progent help customize?Microsoft Dynamics AX Enterprise Resource Planning Software (formerly Axapta)
Microsoft Dynamics GP Business Accounting Software (formerly Great Plains)
Microsoft Dynamics NAV Software (formerly Navision)
Microsoft Dynamics SL Accounting Software (formerly Solomon)
Microsoft Dynamics RMS (Retail Management System)
Progent's Experts Team delivers comprehensive consulting knowledge in crucial application areas, allowing you to tailor fast, affordable and highly functional business solutions that fit the unique needs of your company. Progent's line-of-business software developers can assist you to customize Microsoft's popular eCommerce-capable products such as:
How can we outsource our network management to Progent?
Progent provides a family of affordable, flat-rate managed services intended to allow small and mid-size organizations to utilize the same cutting-edge technology used by some of the world's leading enterprises. The ProSight line of network management outsourcing services addresses all key aspects of information technology such as email protection, security and compliance, patch management, cloud-based backup/recovery, infrastructure monitoring and management, virtual machine hosting, and IT asset documentation management. To download Progent's eBook on the advantages of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.
Does Progent offer stealth penetration testing services?
Stealth penetration testing is an important part of any overall IT system security strategy. Progentís security professionals can run thorough stealth intrusion security tests without the awareness of your company's in-house IT staff. Stealth penetration checking uncovers whether existing security monitoring tools such as intrusion incident alerts and event log analysis are properly set up and actively monitored.
Can Progent help us deploy System Center Data Protection Manager for automated backup?
System Center 2016 Data Protection Manager provides small and medium-size organizations automatic backup and easy restore functions for Microsoft networks. Data Protection Manager 2016 offers application-sensitive backup for key workloads like SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, supports VMs running on Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified SCDPM 2016 consultants can assist you to design, implement, manage, and repair an enterprise-wide backup/restore system powered by SCDPM 2016. Progent can help you to migrate from a previous version of Data Protection Manager or from a legacy system, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud or hybrid deployment models. Progent offers remote or onsite support and can deliver occasional expertise to resolve challenging issues or provide end-to-end project management services to make sure you complete your Data Protection Manager 2016 deployment on time and on budget.
More Questions and Answers
If your small business is in Marin County
and you require technical assistance, IT outsourcing, or high-level services from a Progent engineer,
call 415-526-1400 or visit Contact Progent.