|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
What services are offered by Progent for migrating to Exchange 2016?
Progent's MS Exchange 2016 experts can assist your business in all phases of your upgrade to Exchange 2016 including planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
What web development services are available from Progent?
If you want to redo your company web site, build internal webs for purposes like as human resources or worker education, establish a successful web presence for a new venture, or put together enterprise-grade, data integrated web applications, Progent can provide capable and seasoned web site developers. Web site design and development consulting available from Progent's Technology Experts Team include web design and development, web site project management, Microsoft ASP and .NET programming, and graphical content design and creation. Progent's SQL Server programmers, Oracle developers and database administrators, MySQL database application experts, and Office Access application developers can help you to design, build, and maintain data-intensive sites. Progent's experts can also help you build and manage a protected, robust server and communications environment incorporating remote and wireless connectivity, to support your web solutions.
Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network experts can assist you to manage your legacy PIX or Cisco ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite help with ASA 5500-X firewalls with Firepower Services and can help your organization to plan, integrate, tune, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Can Progent provide the consultation of a CISA-certified cybersecurity auditor?
The Certified Information Systems Auditor accreditation is a prestigious qualification that indicates expertise in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential has consultants undergo a comprehensive examination given by the ISACA professional group. Progent offers the services of a CISA-Certified network security audit consultant trained to help companies in the areas of IS audit process, information technology administration, systems and infrastructure ROI, IT support, safeguarding of data assets, and disaster recovery preparedness.
How can Progent help my Linux developers?
If you are developing Linux applications on a network that includes Microsoft-based servers, workstations and software, Progent offers IT outsourcing and consulting services that keep your system up and running while freeing you to focus on your area of high-value expertise. By using sophisticated network monitoring and providing online and optional on-site help as needed, Progent provides Linux developer support that offers a cost effective way to manage an information technology network that features dependability, protection and performance.
Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent has put together two low-cost service packages intended to allow small businesses to get a professional security evaluation from a premier security engineer. With Progent's External Network Security Inventory Scan, an engineer administers a comprehensive examination of your network from beyond your company firewall to determine possible risks in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert executes a network scan from an authorized machine inside your company firewall to evaluate vulnerabilities to internal attacks. The two security inventory packages are configured and run from a protected remote site.
What pricing structure does Progent use for support services?
Progent's easy by-the-minute billing policy requires no complex contracts, retainers or hidden charges. Many other companies have minimum billable time or other additional fees that drive up support costs. For remote support during normal business hours, you only get charged for the actual time spent resolving your problem. If it only takes ten minutes to solve your problem, then you are only charged for ten minutes. For advance scheduled onsite service work booked more than 24 hours in advance, you are billed only for the time when Progent's expert is actually on premises solving your issues. Just Progent's competitive per-minute rate. For urgent same-day on-site service calls, you may be billed for our consultant's travel time, but not a higher emergency rate. Since Progent has a large pool of consultants located within the entire service territory, an available consultant is usually close by to help. Progent can also provide on-premises technical support to most zip codes in the U.S. within one business day of answering a service request. Progent's online technical support group has provided assistance to small businesses in every state in the U.S (See Progent's nationwide testimonials.)
How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by checking the health of vital computers that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT management personnel and your Progent engineering consultant so that any potential problems can be addressed before they have a chance to disrupt productivity. Learn about the complete ProSight portfolio of value-priced network management outsourcing services for small organizations.
Can Progent help us keep our Cisco IOS software up to date?
If your network includes Cisco appliances, you may be using an old release of Cisco IOS, the control software powering virtually all Cisco router as well as the latest Cisco switches. Cisco frequently offers upgrades to IOS in order to fix bugs, plug security weaknesses, or improve features. However, updating IOS or other Cisco operating systems can be tricky, depending on your Cisco appliance and your network infrastructure. As an example, there may be limited local Flash storage that could cause a new OS release to operate improperly. Progent's Cisco CCIE consultants can provide a wide variety of support services related to upgrading Cisco IOS or any Cisco software platform like IOS XR, CallManager or Unified Communications Manager (CUCM). Progent can run version audits of your router software, recommend sensible upgrades, prepare Cisco appliances, transfer images/, configure and test your new software, tune performance, troubleshoot problems, and teach your network support managers how to get the benefits of any important new functions.
Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting experts offer remote and on premises expertise to assist your organization with any facet of business intelligence reporting from troubleshooting or modernizing reports to designing and implementing an advanced BI environment. Progent's management reporting consultants can assist you to maintain your existing reporting system, assist you to upgrade reports from a legacy reporting product to a current solution, and provide custom online mentoring tailored to your individual needs. Progentís management reporting professionals can provide experience in the leading BI reporting and visualization platforms including Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, Report Designer and Report Builder.
More Questions and Answers
If your small business is in Marin County
and you are looking for technical assistance, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer,
call 415-526-1400 or visit Contact Progent.