To get immediate remote help with computer security issues, businesses in San Rafael California can find world-class support by contacting Progent's security professionals. Progent's remote support staff is available to provide efficient and low-cost help with security problems that threaten the productivity of your information system. Progent's accredited engineers are certified to provide help for environments powered by Microsoft, Linux, macOS and OS X, and major versions of UNIX. Progent can provide world-class guidance for vital cybersecurity and restoration solutions such as AI-driven End Point Protection and Response, Managed Detection and Response, complete system restore validation and testing, immutable backup, and off-site backup. Progent's broad selection of services addresses firewall configuration, email filtering and encryption, protected system design, and business continuity planning. Progent's technical support team has been awarded the world's top security accreditations including GIAC (Global Information Assurance Certification) and Certified Information Systems Security Professional (CISSP).
Progent provides remote security expertise on a by-the-minute basis with no minimum call duration and no additional charges for sign-up or after hours support. By billing per minute and by providing top-level help, Progent's pricing structure keeps costs under control and eliminates scenarios where quick solutions turn into major bills.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way across a network. For this reason, ransomware attacks are commonly unleashed on weekends and late at night, when support personnel may be slower to recognize a penetration and are least able to organize a rapid and coordinated defense. The more lateral progress ransomware can make inside a victim's system, the longer it will require to recover basic IT services and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide organizations to take the time-critical first steps in mitigating a ransomware assault by putting out the fire. Progent's online ransomware engineers can help you to locate and quarantine breached devices and guard clean assets from being penetrated. If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Attacked: What Can We Do?
In case you are now experiencing a security crisis other than ransomware, refer to Progent's Emergency Remote Computer Support to see how to get immediate help. Progent has a team of veteran network security specialists who offer remote and on-premises assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your security profile to guard against future attacks.
For businesses that have prepared beforehand for being hacked, the step-by-step post-attack handling model promoted by Global Information Assurance Certification is Progent's preferred method of responding to a serious security attack.
Introduction to Security Services
Managing network protection and planning for restoring vital information and systems following an attack demands a continual effort involving a variety of tools and processes. Progent's security professionals can support your organization at any level in your efforts to safeguard your information system, ranging from security assessments to creating a comprehensive security plan. Some areas covered by Progent's security consultants include Planning and Implementation, Data Recovery and Security Failure Analysis, and Outsourced Filtering of Email-Based Attacks.
Designing and Implementing Protected Networks
Every organization should develop a thoroughly considered security strategy that incorporates both proactive and reactive activity. The proactive strategy is a collection of steps that helps to minimize vulnerabilities. The post-attack strategy defines procedures to assist IT staff to evaluate the damage caused by an attack, remediate the damage, document the experience, and restore network activity as soon as feasible. Progent can advise you how to incorporate security into your business processes. Progent can install auditing utilities, define and implement a safe network architecture, and recommend processes and policies to optimize the protection of your information system. Progent's security professionals are available to assist you to configure a firewall, deploy secure remote connectivity to email and data, and configure an efficient virtual private network (VPN).
If your company is interested in an economical option for outsourcing your security administration, Progent's 24x7 Network Support Services include non-stop remote network tracking and fast response to problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud hosted resources and that are compliant with government and industry security standards. (Learn about Progent's Microsoft 365 integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration consulting.)
System Recovery and Failure Analysis
Progent offers skill in recovering systems and devices that have been hacked, are in question, or have ceased to function because of a security attack. Progent can help determine the losses resulting from the breach, restore normal business operations, and recover data lost as a result of the attack. Progent's certified engineers can also manage a comprehensive forensic evaluation by examining activity logs and utilizing a variety of advanced forensics tools. Progent's background with security issues minimizes your business disruption and allows Progent to propose efficient measures to avoid or mitigate future attacks.
Ransomware Removal and Restoration Services
Progent can provide the help of experienced ransomware recovery consultants with the knowledge to rebuild a network that has suffered an attack by a ransomware virus such as Ryuk, WannaCry, NotPetya, or Locky. To find out more, see ransomware cleanup and restoration consulting.
Work-from-Home (WFH) Cybersecurity Consulting
Work-from-Home workers typically use their own devices and often work in a poorly secured physical area. This multiplies their vulnerability to cyber attacks and calls for judicious configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, thorough user training, and the development of policies based on leading practices. Progent's veteran roster of Work-from-home support consultants can help you to plan, implement and maintain a compliant cybersecurity solution that guards vital IT assets in networks that include an at-home workforce as well as hybrid workers.
Patch Management Services
Progent's support services for patch management offer businesses of any size a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking updates to your ever-evolving information system. In addition to maximizing the protection and reliability of your IT environment, Progent's software/firmware update management services permit your IT staff to concentrate on more strategic projects and activities that deliver maximum business value from your information network. Learn more about Progent's software/firmware update management support services.
Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered threat defense stack that includes computer learning software and expert services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be installed in minutes to protect popular endpoints against increasingly sophisticated threats such as ransomware, known and new malware, trojans, hacking tools, RAM exploits, malicious scripts, harmful macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is invariably the initial endpoint response tool deployed by Progent to provide control and visibility of a client's network at the outset of a ransomware breach. For more information, see Progent's SentinelOne-powered Extended Detection and Response consulting.
Consulting Services for Horizon3.ai's NodeZero Pentest Products
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports repeated, concurrent, automated assessment of your internal and perimeter network to help you find, prioritize, remediate, and verify security vulnerabilities before threat actors can take advantage of them. NodeZero pentests can strategically deploy so-called tripwires like fake credentials to detect when your environment is currently being targeted across high-risk attack paths. Tripwires generate enough detail to allow you to take action quickly with your SIEM workflows before an assailant can do serious damage. Progent offers the skills of a NodeZero Certified Operator (NCO) who can help you to deploy NodeZero to perform comprehensive penetration tests of your perimeter and your internal network so you can evaluate your present security profile. Progent's NodeZero experts can also assist you to harden your existing network security and can help you to plan and implement a unified cybersecurity strategy that simplifies management and delivers maximum protection for on-premises, cloud-based, and perimeter IT assets. To learn more details about Progent's vulnerability assessment services powered by on NodeZero's PEN test products, see Consulting Support for NodeZero's PEN Test Products.
Stealth Penetration (PEN) Security Testing Services
Stealth intrusion testing is an important part of any overall IT system security strategy. Progent's security experts can run extensive intrusion checks without the knowledge of your organization's internal IT resources. Stealth penetration testing uncovers whether existing security defense tools such as intrusion detection warnings and event history monitoring are correctly set up and actively observed. Progent can implement ongoing autonomous penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, harvested credentials, missing patches, and dangerous IT product defaults can be chained together by threat actors into the multi-vector attacks typical of the latest strains of ransomware. Get additional information about Progent's Stealth Penetration Assessment Experts.
Progent's Flat-rate Managed Services for Information Security
Progent's affordable ProSight series of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates SentinelOne's next generation behavior-based machine learning tools to defend endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily evade traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud resources and provides a unified platform to manage the complete threat lifecycle including filtering, identification, mitigation, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering via cutting-edge tools packaged within a single agent accessible from a single console. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP deployment that addresses your company's specific requirements and that helps you demonstrate compliance with government and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent's consultants can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with leading backup technology companies to create ProSight Data Protection Services, a portfolio of subscription-based offerings that provide backup-as-a-service. All ProSight DPS services manage and monitor your data backup operations and allow transparent backup and fast recovery of critical files, applications, images, and Hyper-V and VMware virtual machines. ProSight DPS helps you protect against data loss caused by equipment breakdown, natural disasters, fire, cyber attacks such as ransomware, human error, malicious insiders, or application bugs. Managed services in the ProSight Data Protection portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these fully managed services are best suited for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading data security vendors to deliver centralized control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device provides a deeper layer of inspection for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall. For more information, see Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo authentication managed services utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a protected application and enter your password you are asked to verify your identity on a unit that only you possess and that uses a different ("out-of-band") network channel. A wide range of out-of-band devices can be utilized for this second means of authentication such as an iPhone or Android or watch, a hardware token, a landline phone, etc. You may register several verification devices. To find out more about ProSight Duo two-factor identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services for telecommuters.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Since the system is virtualized, it can be ported easily to an alternate hardware environment without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or domains and warranties. By cleaning up and managing your network documentation, you can eliminate up to half of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
Special Security Expertise Available from Progent
Progent's veteran engineers offer unique support in vital facets of computer security including:
Information Risk Audits and Security Compliance Testing
Progent offers expertise with security auditing utilities like Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a set of comprehensive system tests to reveal possible security gaps. Progent has extensive experience with these and similar tools and can help your company to understand audit results and react appropriately. Progent's security consultants also provide web software testing and can conduct expert assessments of enterprise-wide security to assess your organization's compliance with important industry security specifications including FISMA, PCI, and ISO. Also, Progent can assess the effectiveness of your wireless security including stationary wireless appliances as well as portable handsets. Learn the details about Progent's Information Risk Audits and Security Compliance Assessment.
Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Consulting
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can deliver in-depth technical expertise for Cisco's entire family of protection and Virtual Private Network (VPN) technologies such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, and Catalyst Series switches. Find out the details about Cisco Security, Virtual Private Network and Aironet Wireless Consulting.
Additional Firewall and VPN Solutions
In addition to supporting a broad range of security technologies available from Microsoft and Cisco, Progent can provide organizations of all sizes expert support for technologies from other popular firewall and Virtual Private Network (VPN) vendors. Progent's consultants offer:
Learn the details about Progent's CISM Security Consulting Services.
Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have been awarded CISSP certification as a result of demonstrated experience, rigorous study, and exhaustive testing. CISSP Certification recognizes mastery of a worldwide standard for information security. ANSI has granted the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Fields of knowledge covered under CISSP include cybersecurity administration practices, security architecture and models, access permission systems, applications development security, business processes security, hardware security, cryptography, telecommunications, Internet security, and business continuity planning.
Learn additional details about Progent's CISSP Support Services.
CISSP-ISSAP Premier Consultants for Secure System Architecture
Progent's ISSAP Premier cybersecurity experts have been awarded ISSAP accreditation as a result of rigorous examination and significant hands-on work with network security architecture. ISSAP security experts have comprehensive knowledge of access control systems and techniques, phone system and network protection, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-certified security experts can help your company with all aspects of secure network architecture.
Get additional details concerning Progent's ISSAP Certified Secure System Infrastructure Engineering Support.
CISSP-ISSEP Certified Security Engineering Experts
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to help your enterprise to follow current system security engineering principles and processes in system development, review system security designs according to cybersecurity engineering leading practices, create cohesive system designs that include compliant security mechanisms for all key system functions, develop effective design and configuration strategies to provide protection for operations, perform in-depth risk analysis, and recommend practical security models that balance your operational goals with your company's tolerance for risk.
Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor (CISA) Professional Expertise
The Certified Information Systems Auditor credential is a globally recognized qualification that represents mastery in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates pass an extensive test administered by the ISACA international professional group. Progent can provide the services of a CISA-Certified security audit engineer trained to assist companies in the fields of information systems audit process, information technology administration, systems and infrastructure lifecycle, information technology service delivery, safeguarding data assets, and disaster recovery planning.
Learn additional information about Progent's Certified Information Systems Auditor (CISA) Consulting Services.
CRISC IT Risk Management Specialists
The CRISC certification program was initiated by ISACA in 2010 to verify an IT professional's ability to design, deploy, and maintain IS control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified engineer to help you to develop and execute a workplace continuity strategy that follows leading practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines. Progent's risk mitigation expertise is complementary to the services available from Progent's CISA-Certified consultants for impartially evaluating your IS management design and with the services of Progent's CISM consultants for implementing company-wide security policies.
Read additional details about Progent's CRISC IT Risk Mitigation Services.
Global Information Assurance Certification Support Services
GIAC was founded in 1999 to certify the skill of network security engineers. GIAC's mission is to verify that an accredited professional has the skills necessary to provide services in vital areas of system, data, and application security. GIAC accreditations are acknowledged by companies and government organizations all over the world including U.S. National Security Agency. Progent offers the support of GIAC certified professionals for all of the network security services addressed under GIAC certification programs such as auditing perimeters, security incident response, traffic analysis, web services security, and security information and event management (SIEM) solutions.
Read more information about Progent's GIAC Information Assurance Expertise.
Get in Touch with Progent for Network Security Help
If your organization is situated in San Rafael California and you want network security help, telephone Progent at
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
City | Address | Phone | Link |
Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |