|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How can Progent help local governments and school districts with IT management?
Progent has a long background delivering a full-spectrum of online network consulting and emergency troubleshooting services to local governments and schools across the United States. Progent is one of the pioneers in delivering expert online IT consulting and has delivered network support to clients in every state. Progent's remote IT support for local governments saves travel expenses and resolves issues more quickly than on-premises service calls.
What pricing structure does Progent use for support services?
Progent's easy by-the-minute billing model requires no complex contracts, retainers or hidden charges. Many competitors have minimum billable time or other extra fees that drive up support costs. For remote support during regular business hours, you pay only for the actual time spent working on your issue. If it only requires ten minutes to solve your issue, then you only pay for ten minutes. For regularly scheduled onsite service work booked more than twenty-four hours in advance, you pay only for the time when a Progent expert is actually on premises solving your issues. Just Progent's value priced per-minute rate. For urgent same-day onsite service calls, you might be billed for our expertís travel time, but not an increased emergency rate. Since Progent maintains a large pool of consultants located within the entire service territory, an available engineer is usually close by to help. Progent can in addition provide onsite support to the majority of zip codes in the U.S. within one business day of answering a service call. Progent's remote technical support team has delivered help to small businesses in every state in the U.S (Refer to Progent's nationwide testimonials.)
Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which uses your own storage infrastructure. Barracuda Backup protects vital business data generated locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to assist you to design, integrate, operate and troubleshoot a backup and disaster recovery solution based on Barracuda technology. For more information, go to Barracuda Backup and disaster recovery consulting and management.
Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open architecture of Great Plains makes it affordable to design custom Great Plains programs that offer all of the core functionality of proven Microsoft Dynamics GP solutions but also meet the specialized requirements of your company. With the utilization of the Modifier with Microsoft Visual Basic for Applications, application programmers can work with the most popular programming environment in the IT world to adapt Microsoft Great Plains information views, add or change business logic, produce custom forms and reports, or extend interaction with Microsoft Office applications. Progent's expertise with Microsoft .NET support, SQL Server 2016 integration and development, SQL Server 2014 support, and development background with VBasic, XML, and other developer tools makes it possible to tailor custom line-of-business programs and eCommerce solutions that work transparently with Great Plains.
We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide interoffice access consulting to help you plan and implement fault-tolerant infrastructure for multiple-office connectivity. Progentís Cisco-certified Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office networks based on fault tolerant EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over can provide economical 24x7 interoffice connectivity.
Can Progent help my business develop custom eCommerce applications?
Progent's network experts can help your business to create web sites that are integrated with sales and inventory applications to reduce the expense and increase the dependability of on-line commerce. Progent can help you to set up a secure, highly available e-commerce environment and create purpose-built web applications using standard development tools and or customize off-the-shelf software so that they accommodate your special business requirements. Progent offers online access to certified Microsoft SQL Server programmers and Oracle database developers and database administrators, and MySQL consultants to help your company to carry out mission-critical development projects.
Does Progent offer stealth penetration testing services?
Stealth penetration testing is an important component of any overall IT system security strategy. Progentís security experts can run thorough stealth intrusion security tests without the knowledge of your organization's in-house IT resources. Unannounced penetration checking uncovers whether current security defense systems such as intrusion detection alerts and event history analysis are properly set up and actively monitored.
How Can Progent Help with Windows Server 2008 R2?
The sophistication and integration demands of Windows Server 2008 calls for an information technology professional with practical experience and diverse knowledge in architecting and building efficient and comprehensive business technology environments. The experience of Progent's seasoned Windows Server 2008 consultants, averaging over a decade of background supporting Microsoft-powered solutions, helps insure your success in maintaining and managing your Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 consulting experts can also assist you to evaluate the advantages of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering creating a hybrid network model that integrates on-premises resources with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.
Can Progent Help Develop Database Applications for Microsoft SQL Server?
Progent's SQL Server developers can assist you to create and maintain applications that utilize Microsoft's SQL Server RDBMS. Progent adheres to leading lifecycle management practices to create scalable, easy-to-manage SQL Server applications and knows how to work with a customer's management to deliver projects in a cost effective and cost-effective way. Progent for can assist your company to create SQL Server solutions by offering a wide array of professional support services such as specification of features and scope, database modeling, data integrity, T-SQL coding, software installation, capacity planning, performance and I/O configuration tuning, backup and restoration strategies, clustering, reusable schema, synchronization solutions, security, and fault tolerance.
Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon AWS integration consultants can provide cost-effective remote support to assist companies to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for low-cost archival storage. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to deploy all-cloud or hybrid environments that efficiently integrate Amazon AWS cloud services. Progent can provide occasional support or Progent can deliver project management outsourcing or co-sourcing to help you migrate smoothly to the Amazon AWS cloud platform.
Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, an integrated expansion of Unified Communications Manager (CUCM), is a unified voice messaging solution that facilitates productive collaboration by providing flexible set of options for accessing voice messages within an environment that is easy to deploy and manage. Cisco Unity Connection allows you to read and manage your voicemail messages from your Exchange inbox, web browser, Cisco Jabber messaging integration platform, a Cisco Unified IP Phone, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in select Cisco ISR routers, offers affordable voicemail, unified messaging, interactive voice response, and greeting functions for small to mid-size businesses (SMBs) and corporate branch locations with up to 500 voice mailboxes. Progent's Cisco-premier CCIE network consultants can provide Unity Connection and Unity Express (CUE) configuration and technical support services to ensure that your CUE solution gives you maximum competitive advantage.
Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The current Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can help you to maintain your legacy PIX or ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite help with ASA 5500-X firewalls with Firepower Services and can help your company to design, deploy, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
More Questions and Answers
If your small business is in Marin County
and you are looking for computer help, IT outsourcing, or high-level expertise from a Progent professional,
call 415-526-1400 or visit Contact Progent.