|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open architecture of Great Plains makes it affordable to design specialized Great Plains applications that provide all of the basic functionality of proven Microsoft Dynamics GP applications but also address the specialized needs of your business. With the use of the Modifier with Microsoft Visual Basic for Applications, application programmers can design with the most widely used programming environment in the software industry to adapt Microsoft Dynamics GP data views, add or modify business logic, customize forms and reports, or extend integration with Microsoft Office programs. Progent's expertise with Microsoft .NET support, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 programming and troubleshooting, and development experience with VBasic, XML, and other developer environments makes it possible to create custom mission-critical programs and eCommerce solutions that work seamlessly with Great Plains.
How Can Progent Help with Windows Server 2008 R2?
The complexity and versatility of Windows Server 2008 R2 calls for an IT consultant with real-world experience and diverse knowledge in architecting and deploying cohesive and comprehensive business information networks. The experience of Progent's seasoned Windows Server 2008 consultants, averaging over a decade of background supporting Microsoft-based technology, helps insure your success in maintaining and managing your Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 experts can also assist you to evaluate the advantages of upgrading from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering creating a hybrid architecture that integrates local systems with public cloud services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.
Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
Progent's Cisco-certified VoIP experts offer Cisco UC560 consulting support to assist you to manage your legacy UC500 VoIP system or design and implement a smooth upgrade to a modern VoIP system.
Does Progent support Juniper and NetScreen Products?
Progent's Juniper-certified network engineers can help your company to design and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your network infrastructure, and migrate smoothly from discontinued products to current versions. Progent's Junos OS consultants can provide expertise with Juniper's flagship network control software to enable you to streamline the administration and improve the security of your Juniper VPN devices and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platformS and can assist you maintain environments that include a mix of Juniper's OS platforms.
Can Progent help me integrate and manage iPhones connected to our network?
Progent's iPhone and iPad integration consultants can provide cost-effective online consulting to assist your business to plan, configure, and fix any facet of your iPhone and Windows integration efforts and is available for short-term jobs to help you get past occasional technical roadblocks or long-term engagements to help you finish business-critical projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or support a resilient, secure and scalable infrastructure that is best suited to your mode of computing. Progent can also provide online and on-premises training to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the business value of your information network.
Can Progent help my business develop custom eCommerce applications?
Progent's network experts can help your company to create web sites that are driven by sales and inventory programs to minimize the expense and strengthen the dependability of on-line business. Progent can help you to implement a secure, robust e-commerce infrastructure and create purpose-built web applications using standard tools and or customize standard software so that they work with your special business needs. Progent offers affordable online services from experienced Microsoft SQL Server developers and Oracle database developers and DBAs, and MySQL consultants to assist you to carry out line-of-business development projects.
What is Progent's response time for providing online technical support?
Progent's Technical Response Center is dedicated to providing the best quality of remote IT support services offered anywhere for urgent and standard problems. For urgent problems that affect multiple users, vital personnel, or a mission-critical application, the TRC can engage in one hour or less. For non-critical problems, the TRC will in two hours or less. Regardless of criticality, your trouble ticket will be generated quickly and correctly, You will receive a confirmation from the trouble ticket system, and the TRC will get in touch with you on every resolved issue to confirm you are satisfied with the resolution and ready to close the ticket. Find out more details concerning Progent's TRC Customer Commitment.
Does Progent support Citrix desktop virtualization software?
Progent's Citrix desktop virtualization experts can help you to design, implement, manage, and troubleshoot a virtualized Windows application delivery solution by offering XenDesktop expertise and XenApp support services. Progent's Cisco CCIE network engineers can show you how to optimize your network for delivering server and client-side applications, and Progent's remote datacenter management and support consultants can assist your organization to administer and support an off-site datacenter that features high availability, enhanced protection, and rapid disaster recovery. Progent can also assist you with additional virtualization solutions from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V integration.
Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent can provide remote or onsite access to a Cisco Certified Internetwork Expert (CCIE) specialist to help your business to plan, implement, manage and repair unified communications networks that incorporate Cisco Unified Communication technology in a local, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications engineers have in-depth experience assisting organizations of all sizes to create collaboration ecosystems by delivering expert services that include Unified Communications Manager and CallManager planning and deployment, Voice over IP and video phones and soft phones setup, and Cisco wireless VoIP phone solutions. Progent's consultants can help you with Cisco's extensive portfolio of Unified Communications applications like Jabber, WebEx, Unity Connection, Unified Contact Center, and Unified Attendant Console.
How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by tracking the state of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT management personnel and your assigned Progent consultant so all potential problems can be addressed before they have a chance to disrupt productivity. Read about Progent's complete ProSight series of affordable network monitoring and management services for small and medium-size businesses.
Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco CCIE-certified SIP infrastructure experts and Cisco CUBE configuration consultants can help your business to design, integrate, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent offers affordable online or onsite support to help you to move smoothly to a modern unified communications ecosystem that delivers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to configure connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business or Lync for access to a SIP-based IP PSTN trunk.
How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting and management service provides comprehensive hosting of a small company's production servers in a solution that delivers the highest degree of dependability and scalability and is also simple to move to any data center. Progent's Private Cloud hosting services are based upon proven virtualization technologies that enable small companies with multi- platform environments to save significantly on the costs of capital investments, infrastructure maintenance, and IT management while achieving world-class fault tolerance and an unprecedented degree of vendor independence. Find out more about Progent's ProSight family of managed IT services for small organizations.
More Questions and Answers
If your small business is in Marin County
and you need computer support, information technology outsourcing, or advanced services from a Microsoft or Cisco certified engineer,
call 415-526-1400 or visit Contact Progent.