Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters		 2570 N. First Street, 2nd Floor
San Jose, CA 95131		 408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560		 510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545		 510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612		 510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306		 650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954		 707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588		 925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765		 916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834		 916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111		 415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131		 408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403		 650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939		 415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062		 831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401		 707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533		 707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596		 925-362-2400 Walnut Creek Network Support Services





More Questions and Answers

How can Progent help us migrate to Skype for Business Server?
Progent's Microsoft Skype for Business consultants can provide online and onsite consulting services for companies of any size to assess the costs/benefits of migrating to Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can help you to design a local, cloud or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; configure HA mechanisms; interface Skype for Business with your PSTN gateway; and integrate other communication platforms such as Cisco UC. Progent's certified information security experts can help you design and validate a security strategy for your Skype for Business solution that meets regulatory requirements.

What services are available from Progent to support Windows Server 2003?
Progent can help you with administering, maintaining and repairing IT environments based on Windows Server 2003, and can help with your transition to Windows Server 2012 R2 or later from Microsoft Windows Server 2003. Progent's migration services cover planning, deployment, integration, piloting, training, and remote troubleshooting. If you are planning on building a hybrid network model that integrates on-premises systems with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud solutions.

Does Progent offer support for Microsoft SQL Server 2012?
Progent can provide the expertise of Microsoft-certified SQL Server 2012 engineers and experienced software programmers, DBAs, project management experts, network infrastructure engineers, disaster recovery planning specialists, and security professionals to assist your business to maintain your SQL Server 2012 environment and define a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012. Progent can also help your organization to migrate to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Can Progent Help with Oracle Database Administration and Application Development?
Progent offers online access to an Oracle certified consultant for Oracle database administration support or an Oracle application developer. Progent can assist your business to create efficient solutions for critical Oracle DBA activities including performance tuning, backup and restore processes, and information security, or train your IT staff to follow industry leading practices for simplifying various administration tasks. Progent can in addition provide the services of a PL/SQL programmer to assist your company to design, tune, enhance, or port Oracle-based applications that can vary from business reports to database-powered web sites. Progent offers skill using SQL Developer, SQL *Plus, and JDeveloper and can help you to optimize existing SQL code using Oracle's SQL Tuning Advisor.

Can Progent help me upgrade my Wi-Fi network with Cisco's Aironet 802.11ac access points?
Progent's Cisco-certified Wi-Fi experts offer Aironet wireless access point planning and deployment consulting and Cisco wireless controller integration so you can benefit from the IEEE 802.11ac Wi-Fi specification to triple the speed for your Wi-Fi LAN while increasing the signal coverage.

Can Progent help us deploy System Center Data Protection Manager for automated backup?
Microsoft System Center 2016 Data Protection Manager provides small and mid-size businesses near-continuous backup and easy restore capabilities for Microsoft environment. Data Protection Manager 2016 delivers application-aware protection for critical workloads like Microsoft SQL, Exchange and SharePoint, backs up Windows and Linux virtual machines, works with virtual machines running on Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified Data Protection Manager 2016 consulting experts can help you to design, deploy, administer, and troubleshoot an enterprise-wide backup/recovery solution powered by SCDPM 2016. Progent can assist you to migrate from a previous version of DPM or from an outdated solution, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud or hybrid deployment models. Progent offers online or onsite consulting expertise and can provide occasional guidance to resolve challenging issues or deliver comprehensive project management or co-management services to make sure you finish your SCDPM 2016 initiative on time and within your budget.

How does Progent handle problem escalation?
Progent utilizes a collaborative approach to problem escalation, making it possible to resolve even the most difficult technical problems that can crop up occasionally. By taking advantage of hundreds of man-years of experience from Progent's Microsoft and Cisco-certified consulting staff, Progent can quickly and cost-effectively repair networking problems that would stymie ordinary IT support companies. Working with thousands of businesses on implementation and integration jobs every year provides Progent a well-grounded perspective concerning which techniques work and which do not in resolving IT issues.

Does Progent offer network monitoring support?
Progent offers a variety of Network Support Packages built around the advanced problem solving capabilities of Microsoft System Center Operations Manager, a next-generation network management software platform that tracks the reliability, performance and protection of your IT network and identifies anomalies before they can disrupt your network. To provide more understanding concerning the performance and stability of your network infrastructure, Progent can help you install and manage popular network monitoring tools powered by Linux.

Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates more than a quarter century of experience assisting manufacturing and distribution companies to manage supply chains and improve the efficiency of key processes in order to bring products to market quickly and adhere to customer commitments consistently. Progent offers the skills of an ERP consultant with more than 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises services that spans from as-needed advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, CPQ, web site integration, debugging, ETL, Amazon AWS integration, training, and database administration. For more information, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
Progent's Cisco Jabber consultants offer remote or on-premises support to assist businesses of any size to plan, implement, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for all the products, technologies and services that go into creating an end-to-end Cisco Jabber collaboration solution including Cisco network devicesand management tools, Microsoft Office apps, Windows and Mac computers, iOS and Google Android smartphones, SIP interfaces, Wi-Fi networks, cyber security, cloud integration, immersive telepresence systems, PBX products, business continuity, and other pieces of a modern collaboration solution.

How can Progent help my business with a complex Active Directory deployment?
Progent's Microsoft-certified Active Directory experts have deep knowledge troubleshooting complex Active Directory problems such as server replication problems, multi-domain partition configurations, corrupted Active Directory objects, clean-up of legacy software configuration objects in production Active Directory environment, and repair of unsuccessful setups of AD and AD-integrated software. Progent is also proficient in working with “expert only” AD tools such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also suggest configuration strategies that address key issues such as AD naming standards, hierarchical model, IT management structure, utilization and design of group policy objects, as well as protection and monitoring definitions. Progent can also analyze the impacts of server and service configurations on capability and performance. Progent can assist companies to plan and implement deployments of Active Directory Domain Services by delivering Windows Server 2012 R2 support services and Windows Server 2016 hybrid cloud integration.

How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting and management service offers complete hosting of a small organization's production servers in an environment that delivers the maximum degree of availability and expandability and is also simple to migrate to any data center. Progent's Private Cloud hosting and management options are built on mature virtualization techniques that allow small businesses with mixed- platform environments to economize significantly on the expense of capital equipment, system maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility. Learn about Progent's ProSight family of managed services for small and mid-size organizations.

How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's certified Windows Server 2016 Hyper-V experts and Windows Server 2012 R2 consultants can assist you to evaluate the potential advantages of Hyper-V-powered server virtualization for your business, perform pilot implementations to validate Hyper-V's operation with your production software, evaluate your network architecture for smooth operation with virtualization solutions, assist you in moving to Windows Server 2016 or Windows Server 2012 R2 and setting up Hyper-V, educate your network management staff to track and manage Hyper-V, offer expert consulting help for enhancing the security of your virtual servers, design and test business continuity processes that optimize system uptime, and provide ongoing consulting and technical support including low-cost online repair and turn-key Help Desk services.

Can Progent help set up pilot systems to help our company test new technology?
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento is available for testing line-of-business applications, creating efficient system upgrade procedures, assessing and optimizing performance, designing or verifying business continuity strategies, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent clients without sufficient in-house resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical IT initiatives on schedule.



More Questions and Answers

If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you need technical help, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 831-600-4300 or visit Contact Progent.



An index of content::

64-bit Computing Consultant Consultants for 64-bit Migration
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Solaris with Windows Specialist
Windows, UNIX, Solaris Remote Troubleshooting

If your business operates a UNIX, Linux, or Solaris network or a mixed-platform computer system, Progent's CISM and CISSP-premier security specialists can help your whole enterprise in a broad array of security topics such as security administration procedures, security design and models, connection control systems and techniques, software development security, operations security, physical security, telecommunications, infrastructure and Internet security, and workplace recovery preparedness. CISA and CISSP stipulate the fundamental competencies and worldwide standards of performance that network security managers are expected to master. These accreditations give executive management the confidence that consultants who have achieved their CISA or CISM certification have the experience and knowledge to offer world-class security management and engineering services.

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Cisco Certified Experts SharePoint programming Services
Microsoft Certified Partner Integration Firm for Office Access database

Progent’s team of expert software programmers, database designers, and project managers can help enterprise clients to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to seasoned project managers for high-level planning and project co-ordination or Progent can assist clients fill in expertise gaps by providing database designers and software programmers experienced in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help clients to integrate SharePoint with other applications like Microsoft SQL and Office Excel to create data-driven intranets and web portals. Progent also can provide experience with web development technologies and can help businesses to build, expand, repair, or migrate web-based applications to utilize the most current web technology.

Azure Stack integration Engineer Worldwide Azure and Dynamics GP Coding
Cisco Network Management Computer Network Support Companies
Network Consulting Group for Network Management

Progent's Cisco-Certified network management engineers can show you how to use Cisco's management utilities alongside a selection of powerful third-party products to create a complete network management solution to keep your environment operating reliably, conserve limited resources, protect your data, recover rapidly from device breakdown or deliberate assaults, and enable you to add or repurpose network resources sensibly and affordably as your business grows.

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Forefront Threat Management Gateway Remote Support
Forefront TMG Firewall Online Help

Forefront Threat Management Gateway builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and offers a centrally managed web gateway that acts as a one-server solution for a variety of security features such as an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes advanced web security logging and reporting features, permits customized reports powered by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual server to lower costs and improve recoverability. Progent's Microsoft engineers can assist your company to plan and execute pilot and production implementations; interface Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and deliver continuing consulting and repair services. Progent can also help you to migrate smoothly to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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Cisco wireless Specialists
 Cisco Aironet Computer Consultants

Progent’s Wireless Consulting Services offer a fast, economical way for companies of all sizes to integrate, manage and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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BlackBerry BES Network Consulting Organization Petaluma Sonoma County Independent Computer Consulting Company for BlackBerry BPS Sonoma County
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CISSP Certified security Systems Engineer Consultancy
CISSP Certified Technology Consulting

Progent's CISSP-certified cybersecurity experts can help businesses of any size with any aspect of information system security. Progent can create efficient security solutions that protect a small office from modern threats or Progent can plan, configure, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile clients accessing network resources distributed over a mix of physical sites and public and private clouds.

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Boston Exchange Consulting Company Exchange Server 2013 Maintenance
ASA 5500 Firewalls Consultant
ASA 5540 Firewall Computer Consultants

Progent's Cisco certified networking consultants can help you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.

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CCDP Expert Certified Meraki 802.11ac Access Point Upgrade On-site Support Meraki CMX Support and Integration
CCIE Certified Specialist for Meraki MR62 Access Point Technical Support for Meraki MR66 Access Point
BlackBerry Exchange Troubleshooting
Specialist for BlackBerry Desktop Manager

Progent can provide the expertise of RIM BlackBerry-premier professionals who can assist small businesses to design, administer, and troubleshoot BlackBerry solutions economically and successfully, doing away with the need for an internal BlackBerry specialist and reducing the expense and hassle of supporting a mobile workgroup. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-expert experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, in conjunction with Progent's proven online support model, offers small and mid-size businesses a cost-effective solution for incorporating BlackBerry technology productively into their IT system.

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MSCRM Remote Troubleshooting
Computer Consultants for CRM

Microsoft Dynamics Customer Relationship Management helps small companies nurture profitable client interactions. Built-in Sales and Customer Service components allow employees to share information to help promote sales success and deliver steady, effective customer service. Progent can set up the most sensible network infrastructure, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can show you how to combine Microsoft Dynamics CRM with your sales or customer service data.

CISSP Protecting Technology Consulting Services
California Capitola Outsourcing Technology California Santa Cruz Networking Specialist
California Cisco and Microsoft Software Recovery Online Help for Microsoft SharePoint Server 2013
CRISC Certified Risk and Information Systems Control Manager Consulting Services
CRISC Certified Risk and Information Systems Control Auditor Technology Professional

Progent offers the services of a CRISC-certified risk management expert to help you to design and deploy an enterprise risk management (ERM) strategy following leading practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and budgetary guidelines.

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Integration for Customer Relationship Management
Accounting System Design Firms

Progent's application experts can provide advanced support, custom programming, integration assistance, and online classes for popular business applications covering vital areas including ERP, general accounting, management analytics, web application development, and the MS Office family of business productivity software. As a Microsoft Partner with decades of background providing high-level consulting services online, Progent can assist clients anywhere in the U.S. to save the lost productivity and fees related to travel and on-premises activity without sacrificing the effectiveness of technical support.

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California Technology Consultancy Firm Online Troubleshooting for Suse Linux, Sun Solaris, UNIX
California Urgent Integration Specialists for Folsom Roseville Migrations California
500 Router Support and Help
Carrier Routing System Support Outsourcing

Cisco offers an extensive product line of routers including routers designed to deliver the protection, bandwidth, and reliability required by organizations from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and backup power for improved reliability and network uptime. Progent can help you choose and configure Cisco routers to build a reliable foundation for your network and to make it easy to expand as you support new users, start new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS operating system, including the Cisco 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.

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CentOS Linux, Sun Solaris, UNIX Network Engineer Forsyth County North Carolina Outsourcing for Slackware Linux, Solaris, UNIX in Greensboro Winston-Salem High Point
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Systems Management Server Online Consulting
SMS Migration On-site Support

Progent’s Microsoft consultants offer small and medium size companies enterprise-level consulting support for SMS Server 2003 and Configuration Manager, Microsoft's standard tools for update and configuration management. System Center Configuration Manager is Microsoft's new name for the change management platform previously called Systems Management Server. Configuration Manager offers a variety of enhancements to Microsoft Systems Management Server such as comprehensive automation, built-in Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent’s certified consulting professionals can show you how to use SMS or System Center Configuration Manager economically for streamlined operating system and application software deployment, security patch administration, application tracking, and software license reconciliation. Progent's engineers can also assist your company to move smoothly from Systems Management Server 2003 to System Center Configuration Manager.

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IT Services for Exchange 2016 Data Loss Prevention
Microsoft Certified Expert Exchange 2016 Integration Setup and Support

Progent can help you in all phases of your migration to Microsoft Exchange 2016 such as designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines (VMs), databases and logs; configuring HLB for high-availability CAS services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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The CISA accreditation is a recognized achievement that indicates expertise in network security auditing. Accredited by the American National Standards Institute, the CISA accreditation requires that candidates undergo a comprehensive examination administered by the ISACA professional association. Progent can provide the services of a CISA-Premier network security audit consultant able to help companies in the fields of IS audit process, IT governance, systems and infrastructure lifecycle, IT service delivery, safeguarding of data assets, and disaster recovery planning.

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Remote Monitoring and Reporting Configuration
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Small to mid-sized businesses can now enjoy all the advantages of Operations Manager 2007 and also have quick access to Progent’s Microsoft certified IT support experts. With Progent's economically priced IT support packages, mid-size organizations can choose a simple co-sourcing service program built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager to offer small business networks enterprise-class availability, protection and productivity.

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When performing consulting projects for enterprise customers, Progent follows a structured approach based on specified milestones in order to meet financial, timing and engineering goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards based on the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, test models, design tuning, and professional deployment. All facets are recorded to provide a detailed description of IT services performed and to assist in ongoing network maintenance.

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For enterprise project management support, Progent can provide the services of senior IT experts with years of experience in IT management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management skills to help enterprise clients follow best practices to make sure strategic projects are completed on time and on budget.

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Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's modern Wi-Fi controller technology.

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Progent’s Microsoft-premier consultants can help your organization to update your servers or workstations from 32 to 64 bits. Progent can help you to understand the costs and benefits of moving to 64-bit computing, design an affordable upgrade process that reduces business disruptions, and offer inexpensive, professional remote help to assist you to configure 64-bit software and application software on your current hardware.

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Progent's Symantec experts can help you maintain legacy Symantec firewall and VPN products including the Raptor and Symantec VelociRaptor family or help you migrate to current firewall/VPN solutions. Progent can also help you design and execute a comprehensive security plan that can include firewall and VPN devices and software, outsourced security and virus defense services, system monitoring products, and documented policies and processes. Progent has the skill to be your single source for continuing technical help, maintenance, education, and security expertise.

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Progent offers customized online training for an array of desktop apps and environments such as Office and Office 365 Excel, Word, PowerPoint and Project plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction offers the benefits of traditional physical classroom instruction, such as instant interaction between students and teachers, but eliminates the costs of transportation and the hassle of trying to accommodate the availability of multiple students. Available to individuals or classes of any size, Progent's live online instruction allows the trainer to conduct the seminar from an online facility while the students can be dispersed across an office or all over the the U.S. Virtual learning supports proven teaching aids like virtual white boards, real-time questions, and collaborative desktops. Sessions can be brief and personalized to specialized subjects or longer in time and broader in scope.

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Colo Computer Consultant
 Data Center Colocation Online Support Services

Colocation data centers allow businesses to share enterprise-class data centers for hosting network equipment that runs vital applications. Progent's Microsoft and Cisco premier consultants can help your company with all facets of your colocation strategy such as choosing and migrating to a colocation site, designing system architecture, specifying required equipment, on-premises and on-line troubleshooting, establishing online system administration, and training your IT staff.

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Progent provides a selection of IT support bundles for small businesses. These IT outsourcing and server monitoring services are based on the proactive problem handling abilities of Microsoft Operations Manager 2007, a state-of-the-art network and system management software platform that tracks the availability, performance, and safety of your information system and identifies incipient troubles before they can bring down your network. With Progent's affordably priced network support packages, small organizations can choose a simple co-sourcing package built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package.

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If you want to update your corporate web site, create internal webs for purposes such as HR or employee education, establish a powerful web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can supply skilled and experienced web designers. Progent's experts can also help you design and maintain a safe, fault-tolerant server and communications network, including remote and wireless connectivity, to run your web tools.

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Progent's Cisco-certified wireless networking experts offer online and onsite consulting and troubleshooting services to assist your organization to design, configure, administer, optimize, and debug Wi-Fi networks that utilize Cisco's Meraki access points. Progent's consultants can also help you to design and implement hybrid environments that integrate local and cloud-based services and that deliver easy access, enhanced security, streamlined management, and consistent operation for all your mobile and desktop devices.

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For enterprise project management support, Progent offers the services of veteran IT experts with decades of experience in IT management, application development, and business process design for organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to help enterprise customers follow best practices to make sure major projects are successfully completed on time and on budget.

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VMware Services
 VMware VMotion Consultant

Progent can provide the assistance of a certified VMware VCDX consultant to help your organization design, configure, manage and repair VMware vSphere and vCloud-based virtualization solution for on-premises networks, private and public clouds, or hybrid systems. Progent offers world-class knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud Suite tools for managing private and hybrid cloud environments that provide high availability, fault tolerance, and application mobility.

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Progent can assist your business in any and all facets of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing for high-availability client access services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

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SQL Server 2000 Migration Consulting
MS SQL Server Engineer

SQL Server 2005 offers indispensable, familiar tools to IT professionals and information workers, lessening the complexity of creating, integrating, managing, and using company data and database applications on platforms ranging from handheld devices to enterprise data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and wide knowledge in designing and deploying information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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Progent's Microsoft-certified consultants have more than 10 years of background planning, deploying, enhancing and fixing SCOM solutions and can provide companies of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix critical issues uncovered by System Center 2012 Operations Manager.

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UNIX with Windows Help and Support
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If your company runs a UNIX or Linux environment or a multi-OS network, Progent's CISM and CISSP-premier consultants can help your entire enterprise in a wide array of security areas including security administration procedures, security design and models, access control products and methodology, applications development security, business processes security, hardware security, communications, network and Internet security, and business continuity planning. CISM, CISSP and ISSAP define the basic competencies and international standards of performance that network security professionals are expected to master. These accreditations offer executive management the confidence that those who have earned their CISM, CISSP or ISSAP qualification have the background and knowledge to deliver effective security management and engineering services.

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Progent can help you to plan and manage cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid architectures that combine on-premises IT assets along with public cloud services. To assist you to integrate cloud services with networks, Progent offers a range of public cloud migration support services such as Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has 20 years of experience delivering advanced consulting expertise online, and Progent can help you complete your cloud integration projects on schedule and within your budget.

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If your business network combines Solaris platforms with Windows, Progent can help you to incorporate your servers into a unified network that allows all your OS platforms to coexist for simple administration, seamless information exchange, high reliability, enhanced throughput, and strong security. Progent's Solaris and Windows coexistence assistance offerings feature network infrastructure integration and service, consulting for Windows services for UNIX, online network monitoring and administration, online technical support and repair, in-person technical support, and Help Desk support.

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Modern Network Security Remote Troubleshooting
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ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning tools to defend endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely escape legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to address the complete threat progression including filtering, identification, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks.

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Progent's ProSight portfolio of managed services are intended to provide businesses who have small internal network support staffs with low-cost access to enterprise-class management platforms and consulting expertise. Advantages of the ProSight catalog of managed services include fixed network management costs, smart automation of common administrative processes, continual absorption of the latest information technology, smooth migration from legacy technology to up-to-date solutions, close alignment of information technology with strategic objectives, guidance from seasoned IT consultants, and allowing management to concentrate on business rather than fast-evolving network technology.

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BlackBerry Enterprise Server Support Outsourcing
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Progent offers the expertise of BlackBerry-premier professionals who can help small businesses to design, manage, and repair BlackBerry solutions affordably and successfully, eliminating the requirement for an in-house BlackBerry specialist and reducing the expense and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry engineers offer in-depth backgrounds working with Progent's Microsoft-premier consultants, Cisco CCIE network engineers, and CISA and CISM-certified security professionals. This breadth of expertise, in conjunction with Progent's efficient online service delivery model, offers small and mid-size businesses a cost-effective option for integrating BlackBerry technology productively into their IT system.

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Progent can provide advanced online support to help companies integrate their networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can help you to design and administer hybrid environments that support Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid architectures that combine physical resources as well as public clouds. To assist you to integrate public clouds with networks, Progent can provide a range of public cloud integration services that include Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of background delivering high-level consulting expertise online, and Progent can make sure you complete your cloud migration projects on schedule and affordably.

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Microsoft SQL Server 2016 offers significant improvements in performance, scale, data security, availability, mobile computing support, and integrated analytics and reporting. New features include PolyBase for handling structured and unstructured files in one appliance for big data applications, Hadoop integration, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified consultants can provide online and on-premises expertise to help organizations of all sizes to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and SCOM.

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Amazon AWS Machine Image Coder
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Progent can provide cost-effective remote support to assist businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable high-performance storage, and Glacier for low-cost archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies. Progent offers advanced expertise with firewall configuration and VPN technology and can help you create all-cloud or hybrid cloud networking models that seamlessly integrate Amazon AWS services. Progent can provide occasional support to help you to resolve technical roadblocks or Progent can deliver project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on schedule and within budget.

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SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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Progent can assist your organization in any facet of your upgrade to Exchange Server 2019 including configuring Windows Server 2019 for hosting Exchange; planning high availability architecture for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; configuring hardware load balancing; building DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with O365; and configuring Outlook.

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Windows Hyper-V 2016 incorporates core features first designed for and refined on Microsoft Azure, one of the world's largest public clouds. This significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving data security, uptime, expandability, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your business, configure pilot environments to confirm the ability of Hyper-V 2016 to support your vital workloads, design a cost-effective network topology for a cloud-centric or hybrid deployment, develop and carry out a non-disruptive migration strategy, train your IT management and support personnel, and deliver as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 solution delivers maximum business value.

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Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center is available for piloting mission-critical applications, developing efficient migration procedures, assessing and optimizing performance, planning or verifying business continuity strategies, resolving compatibility issues, and building training environments for the latest products and technologies. For Progent clients who lack adequate internal resources to configure effective pilot environments, the lab cuts capital costs and technical risk and helps keep vital IT projects on schedule.

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Progent's certified professionals provide technical support and IT consulting services for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's upgrade, configuration, administration, and troubleshooting services for Exchange Server 2003 include planning, installation, project management, local and off-site technical support, Help Desk outsourcing, certified security consulting, and comprehensive network management outsourcing.

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Microsoft Exchange 2013 incorporates major improvements to the capabilities of Exchange Server 2010 and delivers powerful new features as well as a redesigned structure. These enhancements favorably impact key IT areas like manageability, high availability (HA), security, operational costs, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient test and rollout plan, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable remote support and management for Exchange 2013.

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Progent's Check Point consultants can help you select and deploy Check Point Software Firewall software and appliances powered by Check Point's technology to offer an economical and efficient security defense for your corporate network. Progent can also help you configure other Check Point technologies such as Check Point ZoneAlarm and Check Point Series 80 firewalls with security products from other vendors and offer a single stop for on-going technical support, maintenance, education, and design expertise.

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Progent offers small organizations a pair of ultra-affordable security evaluation scanning packages that provide, for a set price, remotely administered scans of your network security profile which are analyzed by professional security engineers who interpret the data collected by the scan, deliver unbiased evaluations of your current network security, and offer recommendations for improvements. Progent has developed two complementary security inventory packages for external and internal scanning that are priced to fit the budgets of small businesses while delivering enterprise-class assessments of your IT network's exposure to assault.

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Progent’s certified Cisco IT security consultants offer expert PIX Firewall and ASA Firewall consulting support including architecture, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from compact, plug-and-play desktop devices for small and home offices to modular gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, performance, and excellent reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, specially designed operating system, eliminating possible OS-specific security holes.

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If you are developing UNIX-based software on a network that has MS Windows-based servers, PCs, and office applications, Progent can provide comprehensive IT outsourcing that frees you to focus on your area of high-value know-how without the continual distraction of managing your business network. By using automated network monitoring and by providing remote and in-person support when your company needs it, Progent represents an economical solution for supporting an IT system that provides high reliability, security, and performance. Progent's developer assistance services include comprehensive it outsourcing, virtual server infrastructure, online and in-person service and repair, network monitoring, and Contact Center support.

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Progent’s Microsoft certified experts provide a range of support services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting package and business management solution based, like all Microsoft financial solutions, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting products in the Dynamics GP line, provides an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP is simple to install and configure, and with its segmented approach you can purchase only the capability you currently require, with the option to add users and enlarge capabilities in the future. Progent’s Dynamics GP/Great Plains Software consulting experts can help you install, configure and manage Dynamics GP/Great Plains 2010 as well as older editions of Microsoft Dynamics GP.

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Progent can provide you with application developers who can customize your Microsoft Dynamics ERP, MRP, and financial system applications to suit your unique business requirements. Progent’s Microsoft-certified consultants offer expertise in Microsoft Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers expert e-Commerce integration support for secure, corporate-wide information sharing as well as integration with Customer Relationship Management applications.

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Progent's Microsoft-certified consultants can assist you to maintain System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance compliance, and increase worker output by ensuring that operating systems and applications are always current, managing licensing, and reporting resource usage patterns to help you make smart purchasing decisions. When your organization is set to update your SCCM 2007 configuration management solution, Progent can help you to plan and carry out a smooth move to SCCM 2012.

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Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create test environments and migration plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support team, create a corporate-wide security strategy, streamline network administration, help with creating applications, and build and test a DR/BC plan.

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Progent can assist you in all facets of your upgrade to Exchange 2016 such as planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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Colocation data centers make it possible for businesses to share world-class facilities for housing network hardware that runs critical applications. Progent's Microsoft and Cisco premier consultants can assist your company with all facets of your colocation program such as choosing and migrating to a colocation facility, designing system topology, defining hardware, on-premises and remote maintenance, establishing remote network administration, and education your IT personnel.

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Even if your company has a small computer support staff and a limited IT budget, your information network can still feature the same high reliability and responsiveness that once needed a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier network consultants, the most recent network management software for proactive monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your vital business applications and servers up and running.

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Microsoft Office SharePoint Server 2007 Integration
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Progent’s Microsoft-certified consultants offer organizations of any size consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web-based technology for intelligently connecting people, groups and data. Microsoft SharePoint offers a central spot for your workers or customers to access, manage, distribute and manipulate useful information, files, and software and to communicate with one another. SharePoint allows faster and more intelligent decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services join workers, clients, workgroups and projects with the data they’ve created in a way that makes data easy to locate, retrieve and apply. Progent's certified SharePoint consultants can help your organization to support your existing SharePoint ecosystem or migrate to the current version of SharePoint.

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Enterprise Windows Consulting
Sarbanes Oxley Compliance Engineers

For enterprises with branches in or any area served by Progent's engineers, Progent's Microsoft-Certified network support professionals and certified Cisco network specialists offer a variety of IT consulting services such as project planning, Sarbanes Oxley compliance, site relocations, corporate security, network architecture, on-site or remote branch office support, and troubleshooting for colocation hosting environments. A Progent IT consultant can help you plan a multi-site network that makes smart use of collocation facilities and Internet data centers. Progent’s Microsoft Premier engineers can help major corporations design, deploy and maintain massive rollouts of the latest versions of Microsoft technology including Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent’s CCIE and CCNP consultants can assist you to configure Cisco technology for connection solutions that combine basic, high-performance, integrated, and wireless networking.

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ProSight DPS Hybrid Cloud Backup Services Online Consulting
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ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables fast recovery of critical data, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical information.

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System Design Onsite Support
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For large organizations, Progent can leverage in-house network support groups by providing world-class background in deploying key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server help. For the nationwide or global businesses with branches, Progent can perform as a transparent nearby extension of corporate IT management. Progent’s enterprise consulting services include company-wide security, remote branch office support, system architecture, Sarbanes Oxley compliance, project planning, and world-class service for multi-site network environments based on Enterprise Windows 2003. Progent can offer on-site consultants and specialists to help with a campus move or office move, or a system designer to help with setting up or utilizing an Internet Data Center or Hosting Facility.

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In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent has consultants experienced in Dynamics AX, Dynamics NAV (Navision), Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, upgrade assistance, and one-on-one or group webinar training tailored to address your specific requirements. Progent's consultants also can show you how to integrate and maintain a secure, reliable network infrastructure to support your ERP, MRP and accounting solutions.

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Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map, track, enhance and debug their connectivity hardware such as routers, firewalls, and access points as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always current, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating time-consuming management activities, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, finding devices that need critical updates, or isolating performance issues.

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Progent's ProSight Email Guard uses the technology of top information security vendors to deliver web-based control and comprehensive protection for your inbound and outbound email. The hybrid architecture of ProSight Email Guard combines a Cloud Protection Layer with a local gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.

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Extended Support Desk Consulting
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Progent's Network Helpdesk Outsourcing Support Services for desktop technical support are designed especially for small organizations who need immediate access to a Help Desk Call Center with expert phone support and full escalation options but who must operate within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Secure Remote Access Support, Initial System Assessment, Expert Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Applications Selection and Deployment.

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Progent's company culture will make you a better consulting professional by enhancing your technical knowledge and boosting the loyalty of your customers. Progent delivers this promise by attracting the top professional talent for you to operate with, offering an advanced network and communications architecture, running custom application utilities to deliver the maximum quality of support, and by streamlining our business models for finding and maintaining clients.

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Progent's Cisco CCIE Wi-Fi infrastructure experts can provide online or on-premises integration and debugging support to help you to design, implement, upgrade, tune, administer and troubleshoot Aironet wireless access point environments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to integrate your Wi-Fi environment with your wired network and cloud-hosted resources to build an enterprise-wide connectivity foundation that is easy to manage and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and setup of Aironet Wi-Fi APs to work with your specific workplace design, construction, and anticipated workloads.

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Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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Progent's Apple Mac consultants can support the creative aspect of Mac environments by offering help services and training in imaging, sound, and motion video. Progent's support professionals can provide expertise in a range of Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production facility.

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The Progent Test and Training Lab at the QTS Internet Data Center can be used for piloting line-of-business applications, developing efficient system upgrade methodologies, evaluating and tuning performance, designing or validating business continuity solutions, mitigating compatibility issues, and building training systems for new products and technologies. For Progent customers who lack sufficient in-house resources to configure effective pilot systems, the lab cuts capital costs and technical risk while keeping critical IT projects on schedule.

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MSSQL Integration

SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the rapid development of a new generation of high-end programs that can provide your business a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in planning, installing and administering Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.

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The QTS Colocation Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation site or if your business is planning on moving your primary or offsite backup equipment to Herakles/QTS, Progent can provide a variety of cost-effective consulting services such as data center migration, equipment deployment and upgrades, network improvements, project management services, virtualization configuration, remote monitoring, streamlined system management, application programming, disaster recovery/business continuity planning, security assessment, and the support of Progent's Test Lab.

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Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for testing line-of-business applications, developing efficient system upgrade procedures, assessing and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility issues, and building training systems for new technologies. For Progent customers without sufficient in-house resources to assemble proper pilot systems, the lab cuts capital costs and engineering risk while keeping critical IT projects on schedule.

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Progent offers comprehensive support for each step of your Exchange 2010 upgrade with services that include end-to-end project management, site analysis, project planning, specification of all new software and equipment needed, recommended vendor sourcing, pilot testing at client location or at Progent's testing lab, managing temporary coexistence between Exchange 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the old system, and webinar training for client's support group and users.

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When performing consulting tasks for enterprise customers, Progent follows a structured approach driven by defined milestones so as to meet financial, timing and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management standards derived from the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture proposals, test models, design tuning, and professional implementation. All facets are documented to make available a comprehensive summary of IT services performed and to help in ongoing system support.

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Monitoring and Reporting Configuration

Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft and Cisco certified network support professionals. With Progent's economically priced network support programs, mid-size organizations can choose a simple co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager to offer small and midsize company networks enterprise-class availability, protection and performance.

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Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with multiple offices, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts can help your company in designing and deploying a configuration of ISA Server 2000 or ISA 2004 Server that supports your information security requirements without overly limiting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.

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Progent's Cisco Jabber consultants offer remote or onsite expertise to help businesses of any size to plan, deploy, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth expertise for the technologies that go into creating an end-to-end Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration solution.

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Dynamics GP/Great Plains 2010 financial software is a full-featured business management and analytics solution that unifies data and processes across your company, interfaces easily with other applications, and connects workers, customers and suppliers unrestricted by time or location. Created for small to mid-size businesses, MS Dynamics GP 2010 and Dynamics GP Version 10.0 provide functionality for accounting, management reporting, project management, inventory and order control, eCommerce, HRM, CRM, field service, manufacturing, retail management, and web-based business services. Progent can show you how to install and manage a robust, protected computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help your business benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.

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Progent's Private Cloud Hosting and Management service provides complete hosting of a small or mid-size company's servers in an environment that delivers the maximum level of availability and scalability and is in addition easy to migrate to another host. Progent's Private Cloud Hosting and Management services are built on mature virtualization techniques that allow small companies with mixed- platform environments to save significantly on the costs of capital equipment, infrastructure maintenance, and network management while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.

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Progent’s Wireless Site Survey assists you to design and implement a WiFi network customized for your facilities, offering your business a WLAN that has the coverage, performance, load-handling capability, QoS, security, and hand-off ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive onsite service.

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Progent's Check Point consultants can help you choose and deploy Check Point Firewall/VPN utilities and hardware based on Check Point Software's security platform to offer an economical and effective security defense for your corporate network. Progent can also show you how to configure other Check Point technologies including ZoneAlarm and Check Point Series 80 firewalls with security solutions from other suppliers and offer a central stop for on-going network support, administration, training, and design expertise.

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Progent's Cisco-premier CCIE network experts can help your company to maintain your existing PIX or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services

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Progent's Cisco wireless IP phone configuration and troubleshooting experts offer online and onsite support to help you build and manage a Cisco wireless VoIP phone solution by delivering services that can range from debugging the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.

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Progent can provide a variety of affordable online and on-premises support services to assist your business to configure, administer, and troubleshoot workstations and handhelds powered by Microsoft Windows, Apple macOS/OS X, iOS, Android, or Linux.

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Progent's ProSight Virtual hosting services provide small businesses a variety of benefits such as lower capital costs, savings on operational expense, improved executive focus, world-class protection, enhanced availability, and regulatory compliance.

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Windows Enterprise Directory demands significant hands-on experience to integrate optimally across a large corporation. Progent’s Microsoft Certified engineers are experts in planning, integrating, and maintaining sophisticated Microsoft Enterprise AD projects. Progent’s fields of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, dealing with residual beta version configuration objects in production AD systems, and repair of failed configurations of Active Directory and AD-associated programs.

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