For companies of all sizes in Santa Cruz California, Progent offers easy, quick, and affordable access to CCIE-Certified network experts. CCIEs are world-class network experts who earn this prestigious certification by completing strenuous testing by Cisco. CCIEs can handle the most complicated issues associated with network interfacing, troubleshooting, and optimization. Progentís CCIE-qualified professionals work closely with Cisco's in-house engineers in analyzing anomalies with Cisco IOS or NX-OS software and developing temporary alternatives or obtaining program updates to fix problems. A Cisco certified CCIE can pinpoint the origin of computer network difficulties whether from network appliances or software.

Progent offers affordable remote contact with a CCIE specialist so you has the opportunity to get timely assistance for complex network issues that are impacting business productivity but are beyond the scope of your local IT support resources. Progent's Cisco CCIE-Certified consultants can examine your system using state-of-the-art remote connectivity utilities that allow them to perform fast and economical analysis and remediation of critical network problems.

Progent's CCIE Support Services
Most CCIEs work for large enterprises or nationwide Internet providers, and so their skills are not easily accessible to smaller businesses. Progent is among the few support firms to make CCIEs accessible to support small and medium sized companies. In addition, Progent offers quick access to a CCIE by phone so that you can receive timely help for complex network problems that are hurting business efficiency. To find out how to contact a Progent CCIE for timely assistance with your network, visit Progent's remote network assistance.

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services

Progent has one of the largest teams of Cisco-certified CCIE consultants of any independent consulting company in the U.S. Consequently, Progent offers world-class skill in delivering network infrastructure solutions based on Cisco products. Since Progent is also a Microsoft Partner and offers professional application support for a wide array of business applications, Progent can integrate comprehensive information technology solutions that optimize the strategic value of your information system.

CCIEs are an excellent value because their depth of expertise allows them to resolve the most intractable problems quickly. In typical instances, less qualified engineers can spend hours or even days struggling with a problem that a certified CCIE can solve in a few minutes. The majority of Progent CCIEs are not only expert at Cisco products, but also have a variety of advanced technical credentials including Microsoft MCSE, and a major network security credential such as CISSP or CISM. This allows Progent to provide complete services that incorporate a broad range of technologies without incurring needless costs and delays managing too many specialists.

Software Update Management for Cisco Network Infrastructure Appliances
Patch management is a vital and complicated task. Timely and correctly managed updating optimizes cybersecurity, compliance, uptime, and functionality. Haphazard patch management can cause security vulnerabilities, compatibility issues, sluggish or erratic performance, needless downtime, or unavailability of key functions. Patching involves more than occasional updates of operating systems and apps for servers and endpoints. Firmware patches can be as vital for infrastructure appliances like routers, firewalls, and Wi-Fi access points.

Software Update Management Services for Network Infrastructure Devices

Progent can provide software update management expertise for infrastructure devices from Cisco and other leading vendors

Progent has provided high-end help for Cisco infrastructure products for more than two decades and Progent's managed services for software and firmware patch management provide organizations of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your dynamic information network. To find out about Progent's services for software update management, check out Progent's patch management services.

In order to find out more concerning Progent's professional support services for Cisco network technology, select a subject:

Additional Consulting Services Available from Progent
Progent can also provide a wide range of IT services in vital areas to help businesses to convert Cisco infrastructure products into an integrated IT system that delivers strategic advantage. Some of the consulting services available from Progent's subject matter experts are project management support, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager business continuity consulting, VMware NSX virtual network architecture and integration, Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud solutions, Microsoft Hyper-V consulting, business continuity planning and testing, Windows Server 2012 R2 support, security compliance assessment, database administration and database development services, and part-time CIO services.

Progent can also help your company you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include local and cloud hosted infrastructure and that use Cisco networking technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

By providing an efficient one-stop resource for network generalists and specialists, Progent can tailor fast, affordable, and comprehensive IT solutions that fit the unique requirements of companies in Santa Cruz California.

An index of content::

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    Progentís fault tolerant system experts provide non-stop computing consulting, disaster recovery planning, network load balancing, non-stop interoffice connectivity, fault-tolerant Internet architecture design, non-stop data center consulting, and other 24x7 operations services to help your small business design a non-stop environment for strategic applications. Progent has the experience to develop affordable, high-availability networks by deploying the evolving suite of Microsoft Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco certified engineers can help you design a high-availability mutli-location network with a fully mirrored Internet interface and intelligent system load balancing.

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    Cisco's {Catalyst Wi-Fi controllers streamline the administration of wireless networks by unifying the configuration and control of Wi-Fi access points, optimizing wireless performance by limiting the impact of radio frequency congestion, enhancing Wi-Fi availability with fast failover, and hardening data security by detecting threats and analyzing traffic content based on user type and location. Progent can help your business to configure Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can assist you to maintain and debug your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern Wi-Fi controller solutions.

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    Microsoft SQL Server 2016 introduces major improvements in speed, capacity, data security, high-availability, mobile computing support, plus integrated business intelligence. New features include PolyBase for processing SQL and NoSQ files simultaneously for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can deliver remote and onsite support to help businesses of any size to configure, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft products including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and SCOM.

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    Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on schedule and within budget.

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  • Top Ranked Proxim Tsunami Wireless Case Studies
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    Progent delivered a wireless integration solution that enabled a school to increase efficiency and eliminate the ongoing expense of a dedicated data connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting separate locations up to 2.5 miles apart and can extend to even longer ranges. This wireless solution offered better performance and dependability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it provided protection against local interference.

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    UNIX Consulting Services

    Progent's Sun Solaris family support services offer small companies and developers support for managing and supporting Sun Solaris systems that operate with Microsoft-based technology. Progent offers your business contact with Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of experience provides you with an easy one-stop source to help you build and maintain a secure and reliable mixed-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

  • Cisco VoIP Phones and Collaboration Technology Consulting Services Cisco VoIP Phones and CUBE Online Support

  • Linux RedHat Remote Consultant
    Linux Remote Consulting Services

    Progent provides national remote technical support and troubleshooting services for companies that operate environments based on variants of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Online network consulting provides optimum return for your information technology budget by preserving client productivity and limiting the hours billed for network repair services. Sophisticated online support utilities and experienced service specialists and consultants combine to enable Progent to solve the majority of network issues without squandering time and money by going to your site. In the vast majority of cases your network problems can be dealt with by telephone or through a mix of telephone help and remote connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP certified security professionals to assist with the most challenging network issues.

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  • Emergency Technology Consulting Services Mission Critical IT Applications Mission Critical IT Applications Network Consultants

  • Mac Office Word Training Professional
    Microsoft Outlook for Mac Training

    Progent offers one-on-one training customized for people who wish to broaden their understanding of the macOS and OS X operating system, Apple Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar training for Mac application software.

  • Exchange 2016 Migration Planning Setup and Support Remote Technical Support Microsoft Exchange 2016 Upgrade
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  • Great Plains Software Developer Firm Microsoft Dynamics GP Application Support
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  • IT Consulting Services Microsoft SQL 2008 Aptos, CA Scotts Valley CA Microsoft SQL Server 2016 Technical Support Firm

  • Microsoft Azure Virtual Machines Development
    Microsoft Azure integration Outsourced Programming

    Progent can help you with any stage of Azure cloud migration such as needs analysis, prerequisites assessment, system architecture, pilot testing, implementation, centralized management, performance optimization, software license management, disaster recovery strategies, security planning, and compliance validation. Progent can assist you to configure and troubleshoot firewalls and VPN connections so that your users can safely connect to Azure resources, and Progent's Microsoft-certified consultants can help you set up critical Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist your organization to set up a hybrid cloud environment that transparently combines physical datacenters with Azure-based services.

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  • Microsoft Dynamics Business Central Technology Consulting Services
    Dynamics NAV ERP Development Group

    Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) offers SMBs a unified platform for financials, inventory control, operations control, capacity planning, procurement, sales, supply chain management, and advanced analytics. Progent's Dynamics 365 Business Central experts can assist company to manage your older Dynamics NAV environment or migrate smoothly to a cloud-hosted, onsite, or hybrid deployment.

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  • Consultant Services UNIX
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    If your office computer system combines Solaris technology with MS Windows, Progent can help you to incorporate your IT resources into a cohesive network that permits all your operating systems to coexist for easy administration, transparent information exchange, high availability, superior performance, and tight security. Progent's Solaris and MS Windows coexistence assistance services feature network architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network help and repair, on-site technical support, and Helpdesk support.

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  • Microsoft Consulting Best Practices Computer System Consultant Small Business Computer Consulting Firm Access to External Support Databases
  • Microsoft Dynamics Business Central Information Technology Consulting Dynamics NAV Support and Integration
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  • Microsoft SQL Consulting 24-7 SQL Server 2008 Migration Consultants
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  • Microsoft Windows 10 Configuration Manager Engineer Windows 10 Provisioning Troubleshooting

  • Microsoft Certified Partner Windows Server 2016 PowerShell Consulting Services
    Windows Server 2016 Scale Out Clusters Configuration

    Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting to assist organizations of any size to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.

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    Progent's remote access and wireless synchronization specialists can help your business to plan and configure connectivity solutions for remote desktops, laptops, and smartphones so they work seamlessly with your information network, enabling you to improve the efficiency of your remote workforce.

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    Progent's ProSight Virtual hosting services provide small and midsize companies a variety of benefits such as lower capital costs, reductions in operational expense, improved management focus, world-class protection, greater fault tolerance, and regulatory compliance.

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  • Emergency Antivirus Setup and Support
    Small Business Subscription Antivirus

    E-Mail Guard is Progent's affordable anti-spam and virus protection solution that offers small businesses world-class protection from spam, viruses, directory harvesting, and other varieties of email-borne attacks on IT networks. E-Mail Guard is based on Postini's Perimeter Manager, a full suite of web-based anti-spam and virus protection services that stop email attacks before they are able to breech the company firewall. Perimeter Manager also lets administrators monitor and control their email application, irrespective of server vendor, hardware type, or geographic location.

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    Progent can help you to design and implement a smooth move from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid solution that uses Azure AD DS and AD Connect to centralize identity and access management across on-premises and cloud assets.

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  • Extended Helpdesk Support and Integration
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    Progent's Computer Helpdesk Outsourcing Support Services for PC desktop technical support are intended specifically for small businesses who need fast access to a Help Desk Call Center with professional telephone support and effective escalation capability but who must work within a modest IT budget. Key components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Support, Secure Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Helpdesk Services, By-the-Minute Billing, and Helpdesk Applications Recommendation and Integration.

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    Progent's Citrix-authorized engineers can help your company to understand the strategic benefits of XenServer as well as additional Citrix products, and can help your IT organization to plan, validate, execute, troubleshoot, and support a XenServer solution. Progent can in addition assess your existing XenServer environment and show you how to optimize resource utilization, responsiveness, protection, uptime, and disaster recovery.

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    Progent's disaster recovery planning and business continuity consultants can help you design a disaster recovery plan to prepare for an IT system catastrophe. Progent can show you how to develop a comprehensive disaster recovery strategy that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also help you build an affordable, zero-downtime network architecture that addresses reliability issues covering a broad range of infrastructure technologies and procedures.

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  • Wi-Fi IP phone integration Support
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    Progent's Wi-Fi VoIP phone configuration experts offer online and onsite assistance to help you build and manage a Cisco Wi-Fi VoIP phone deployment by providing integration services that range from troubleshooting the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.

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  • Nagios for Linux Specialist
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    Network monitoring commonly entails tracking a system's resource usage in order to identify throughput backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that work under Linux and can be used to monitor multi-OS environments where UNIX and Windows operate together. Progent's system support consultants can show you how to use both these tools to tune and repair your network. Progent's UNIX consulting services provide small businesses and programmers assistance with administering and servicing UNIX/Linux and Solaris systems that work with Windows-based technology.

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  • Voice over IP Professional Engineer Microsoft VoIP
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  • Consultants ransomware removal and data recovery
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    Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, remotely monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and rebuild an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

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    For large organizations, Progent can supplement in-house network support groups by providing extensive experience in supporting critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the nationwide or global businesses with branch offices, Progent can perform as a transparent nearby extension of enterprise IT management. Progentís enterprise support services include company-wide security, remote branch office support, network architecture, Sarbox conformance, project management, and world-class support for multiple location office environments based on Enterprise Windows 2003. Progent can provide on-site engineers and specialists to assist with a campus move or office move, or a system designer to assist with building or using an Internet Data Center or Hosting Facility.

  • Windows Server 2019 Virtual Machine Technology Consulting Expert Microsoft Certified Windows Server 2019 PowerShell Integration Support
  • Windows SharePoint 2007 Services Support and Setup Top Quality IT Consulting SharePoint 2007
  • Wireless LAN Network Consulting Wireless Network Services

  • Information Technology Consulting Wi-Fi Site Survey
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    Progent's wireless site survey services assist you to design, deploy and debug a Wi-Fi network customized for your environment, offering you a WLAN that delivers the coverage, performance, capacity, data protection, and roaming ability your company requires.

  • Work at Home Cybersecurity Support Outsourcing Teleworker Security Support and Integration
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