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Can Progent help us upgrade our legacy version of Dynamics GP to the current release?
Progent has supported Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered system integration, customization, education, and debugging since the platform's original release. Progent offers top-tier expertise for upgrading legacy Dynamics GP deployments. Progent can help your business to plan, test, and carry out a cost-effective upgrade from a a legacy version of GP to the current version of Dynamics GP, Learn} about Progent's Dynamics GP upgrade and system integration consulting services.
Can Progent help us automate network infrastructure mapping and management?
ProSight WAN Watch infrastructure management service makes it simple and inexpensive for smaller organizations to diagram, monitor, optimize and troubleshoot their networking appliances such as routers, firewalls, and access points as well as servers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when issues are detected. By automating complex network management processes, WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, finding devices that need critical updates, or identifying the cause of performance bottlenecks. Find out about Progent's complete ProSight suite of value-priced network monitoring and management services for small and mid-size businesses.
Can Progent help us move our data center to a colocation facility?
There are several hundred enterprise-grade Internet Data Centers in the and larger cities throughout the U.S., and Progent's colocation center consulting experts can improve your network's reliability and performance by helping you select a remote data center facility that addresses the specific needs of your organization such as geographic proximity, size, connectivity, affordability, and extra additional features and services. Progentís colocation center IT services are intended for businesses with hardware housed at co-location hosting facilities and in need of on-demand on-premises assistance at the colocation site as well as remote support from Microsoft and Cisco Certified experts. Progent provides a selection of colocation center consulting services including system topology evaluation, Windows and Linux server installation and support, troubleshooting for server and communications networking, development and installation of fault tolerant configurations, defining and implementing layered security structures, firewall configuration and troubleshooting, designing load balancing environments, and planning high-availability server and storage clustering configurations.
Can Progent help set up pilot systems to help our company test new technology?
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center in Sacramento can be used for testing line-of-business applications, creating efficient system upgrade procedures, evaluating and optimizing performance, designing or validating business continuity solutions, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent clients without adequate in-house resources to assemble effective pilot environments, the lab reduces capital outlay and technical risk while keeping critical network projects on schedule.
Can Progent Help with Oracle Database Administration and Application Development?
Progent offers affordable access to an Oracle expert for Oracle database administration services or an Oracle software developer. Progent can help you to develop efficient mechanisms for key Oracle DBA activities such as performance tuning, backup and restore strategies, and database protection, or train your in-house personnel how to follow industry leading practices for streamlining major administration procedures. Progent can in addition offer the support of a PL/SQL developer to help you to design, tune, troubleshoot, or migrate Oracle applications that can range from forms to database-powered web sites. Progent has skill with SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize existing SQL code by utilizing Oracle's SQL Tuning Advisor.
How can Progent help us protect ourselves against Ransomware?
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone discussion with a Progent backup/recovery consultant. The interview is intended to help evaluate your organization's preparedness either to block or recover quickly from a ransomware incident. Progent will work with you directly to gather information concerning your existing AV defense and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient security and backup system that meets your business requirements. For more information, refer to The ProSight Ransomware Preparedness Report Service.
Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services, provided with Windows Server and Windows desktop, is a sophisticated server role for web site hosting and web application development. The latest versions offer enhanced security, dependability, scalability, and debugging while delivering major enhancements in automated management. Many familiar extensions to IIS have been integrated into newer releases including the rules-based Request Filter Module (formerly called URL Scan), which is able to prevent dangerous HTTP requests from being executed by hosted web applications. Progent's IIS experts can help your company to configure IIS as well as the recent extensions to IIS Manager such as the GUI interface for controlling ASP.NET applications.
We need fault-tolerant interoffice connectivity. Can Progent help?
Progent offers interoffice access consulting to show you how to plan and deploy fault-tolerant architectures for multiple-office connectivity. Progentís Cisco-certified Cisco Certified Internetwork Experts can design and deploy ultra-reliable Inter-office connections supported by fault tolerant EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how redundant connections and automatic fail-over offers affordable non-stop interoffice connectivity.
What are the benefits of Progent's documentation of support services?
Progent provides complete and meaningful reports of all support activity to ensure customers donít ever feel ďcaptiveĒ to their IT service organization. Progent sends e-mail accounts of support activity immediately after finishing each service interaction, and also provides a hard copy along with monthly invoices. Complete network support documentation makes it less risky for clients to move to a different support provider or take on more support duties internally. Complete service reporting also give IT managers the information required to assess the quality of support services and produce more realistic IT expense projections.
Can Progent help my business build hybrid cloud solutions with Windows Server 2016 Hyper-V?
Hyper-V 2016 incorporates key technologies initially designed for and proven on Azure, among the world's biggest public clouds. This pedigree dramatically improves the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V specialists can help you to assess the advantages of Hyper-V 2016 for your business, set up pilot systems to confirm the ability of Hyper-V 2016 to support your vital workloads, design an efficient network topology for a cloud-based or hybrid installation, develop and carry out a smooth upgrade strategy, train your IT administration and support staff, and provide ongoing consulting and debugging support to make sure that your Hyper-V 2016 solution gives you the highest possible business benefit.
Does Progent offer desktop support services?
Progent offers a broad range of cost-effective consulting and support services to help your company to install, integrate, repair, and administer desktop PCs and laptops powered by Windows, Apple macOS and OS X, or popular versions of Linux. Progent's desktop PC support services include Windows 10 planning assistance, Windows 8.1 technical support, Microsoft Windows 7 maintenance, MS Office and Office 365 integration and training, and 64-bit computing expertise.
Does Progent provide consulting services for Microsoft Small Business Server?
Even though the Microsoft Small Business Server product line is no longer available, this software package is still in wide use. Progent provides extensive Microsoft SBS consulting services for all releases of the platform. Also, Progent's Windows Server 2012 R2 Essentials consultants can help your business to evaluate the possible advantages of transitioning from a locally hosted datacenter based on Small Business Server version 2011 or earlier to a more cloud-centric network by carrying out an upgrade to Windows Server Essentials and to Microsoft's cloud-based application software. Whether your servers and applications are hosted on a local datacenter, in the Microsoft Cloud, or across a hybrid mix of environments, Progent can provide comprehensive consulting, technical support, and application development services for Microsoft's core platforms including Windows Server, Exchange, SharePoint, and Microsoft SQL Server.
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If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula
and you are in need of computer assistance, IT outsourcing, or high-level services from a Progent professional,
call 831-600-4300 or visit Contact Progent.