Cisco Technology Remote and On-site Computer Network Help
Santa Cruz Enterprise Information Network Infrastructure
For companies of any size in Santa Cruz California, Progent can provide easy, quick, and affordable access to CCIE-Certified network experts. CCIEs are top-level networking engineers who achieve this prestigious recognition only after rigorous testing administered by Cisco. CCIE-certified consultants can tackle the most complicated issues associated with network integration, troubleshooting, and optimization. Progent’s CCIE-qualified professionals work directly with Cisco's in-house staff in analyzing problems with Cisco IOS or NX-OS software and coming up with temporary alternatives or obtaining software updates to correct problems. A Cisco certified CCIE knows how to detect the cause of network problems stemming from hardware or software.
Progent offers fast and affordable online access to a CCIE expert so that you can obtain timely help for complicated network problems that are impacting your business but are beyond the experience of your ordinary network support organization. Progent's Cisco CCIE-Certified consultants can access your system via state-of-the-art remote support utilities in order to perform fast and low-cost analysis and resolution of critical network problems.
Progent's CCIE Support Services
Most CCIEs work for large enterprises or nationwide ISPs, and so their skills are not easily available to smaller businesses. Progent is one of the rare service firms to make CCIEs accessible to help small and mid-size businesses. In addition, Progent offers quick contact with a CCIE by telephone so you can receive timely help for complex network issues that are reducing business efficiency. To find out how to talk to a Progent CCIE for timely help with your network, visit online network help.
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
| City | Address | Phone | Link |
| Santa Cruz | 101 Cooper St, #4526 Santa Cruz, CA 95060 |
831-600-4300 | Santa Cruz Network Support Services |
Cisco's large family of both current and legacy connectivity products supported by Progent includes ASA 5500 Series Security Appliances and PIX 500 Series Firewalls, Catalyst Firewall Services Module, protected broadband and integrated services routers, Aironet and Meraki wireless access points, Cisco Meraki cloud-managed Wi-Fi APs and distribution switches, wired and wireless IP systems, Catalyst and Nexus family switches, as well as data security and Virtual Private Network solutions. With the resources of one of the largest teams of Cisco-premier CCIE consultants of any independent consulting firm, Progent has privileged access to Cisco's engineering support specialists and the latest training tools to stay at the leading edge of connectivity technology.
In order to find out more details about Progent's online and on-premises support services for Cisco technology, select a subject:
- Overview of Cisco Expertise
- Fast Online Assistance from a Cisco Certified Internetwork Expert (CCIE) Engineer
- Cisco Firepower NGFW Series Firewalls: Integration and Management Services
- ASA 5500-X Firewall with Cisco Firepower Services: Consulting and Troubleshooting Services
- Cisco ASA 5500 Series Firewall Upgrade. Migration Assistance
- Cisco PIX Firewall Troubleshooting Expertise
- Cisco Routers Consulting Services
- Cisco Wireless Network Design Support
- Cisco Aironet Wireless APs Design Services
- Cisco Small Business Wireless APs Consulting Services
- Cisco WiFi Controllers Experts
- Cisco Meraki Access Points Engineering Services
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Technical Support
- Cisco Voice over IP Phones and IP Video Desktop Phones Expertise and Wireless IP Phone Integration
- Cisco Jabber Migration and Support Services
- Catalyst Switches Engineering Expertise
- Nexus Switches Deployment Services
- Cisco Meraki MS Switches Consulting and Support Services
- Cisco Security and VPN Setup and Troubleshooting Expertise
- SIP and CUBE Infrastructure Solutions: SIP Trunks and Cisco CUBE Integration Consulting
- Design Expertise for Cisco-based Datacenters
- Infrastructure Optimization Consulting for ISPs
- Remote Management Solutions for Cisco-powered Infrastructure
- NetApp and Cisco FlexPod Private Cloud Platform Consulting Services
Progent can also provide a a wide array of consulting services in critical practice areas to assist companies to turn Cisco infrastructure products into an integrated IT solution that delivers strategic value. A few of the services available from Progent's experts are project management support, VMware vSphere planning and deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX network virtualization architecture and management, Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud solutions, Windows Hyper-V deployment, business continuity planning and testing, Windows Server 2012 R2 support, security compliance scanning, DBA and application services, and part-time Chief Information Officer consulting services.
Progent can also assist your company you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud hosted resources and that use Cisco technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)
By offering a convenient one-stop source for IT generalists and specialists, Progent is able to tailor fast, affordable, and thorough information technology solutions that address the specific requirements of companies in Santa Cruz California.
An index of content::
24-Hour Professional UNIX, Windows
Windows, UNIX, Solaris Outsourcing
Progent's UNIX platform support experts offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of experience provides you with an easy single source to show you how to create and maintain a secure and robust mixed-platform network and communications solution that allows UNIX and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
MRTG for Linux Specialists
24x7 Nagios for Linux Consultants
Network monitoring ordinarily involves observing a system's resource usage in order to uncover data traffic bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that run under Linux or UNIX and can be used to monitor multi-OS environments where UNIX and Windows coexist. Progent's system support engineers can show you how to use both these programs to tune and repair your network. Progent's UNIX consulting services provide small companies and developers help with administering and supporting UNIX and Linux networks that work with Microsoft-based products.
Urgent Exchange 2003 to Exchange 2010 Upgrade Consultants
Engineers Exchange Server 2010 Migration
Progent offers comprehensive help for every phase of your Exchange 2010 upgrade including outsourced or co-sourced project management services, site prep, project planning, specification of new software licenses and hardware needed, recommended sourcing, pilot testing at client location or at Progent's test lab, managing temporary coexistence of Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the previous system, and training for customer's support staff and users.
VMware vRealize Orchestrator vRO Consultant Services
Professional VMware VCDX certified
Progent can provide the support of a certified VMware VCDX consultant to help your organization plan, configure, administer and repair VMware vSphere-based virtualization ecosystem for local networks, cloud environments, or hybrid cloud deployments. Progent offers advanced expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for managing private and public cloud and hybrid cloud solutions that provide maximum uptime, data security, and application mobility.
Professionals SCCM 2016 Reporting
MCSE Expert Certified Configuration Manager 2016 Troubleshooting
System Center Configuration Manager 2016 automates software provisioning and updating, simplifies security and compliance settings management, inventories network assets, guards against corporate data leakage, provides health monitoring, allows secure end-user self service, and offers a common control mechanism for administering mixed-OS ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration experts can assist businesses of any size with any aspect of designing, installing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid networks.
Email Predictive Sender Profiling Consultant
24-7 Services Cloud Protection for Email
Progent's ProSight Email Guard uses the technology of top information security vendors to deliver web-based management and comprehensive protection for your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a further level of analysis for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
Consulting Lync Server 2013 disaster recovery
Lync Server 2013 Instant Messaging Engineer
Progent's Microsoft-certified consultants can help your company to evaluate the value of Microsoft Lync Server 2010 for your environment and can assist you to plan and execute a rollout of Lync Server 2010 that consolidates the control of Instant Messaging and Presence and improves the output of your in-house staff, telecommuters, and mobile workforce. Progent's consultant's can in addition assist you to perform a smooth upgrade to Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server with Exchange Server, SharePoint, and Microsoft SQL Server, show you how to run Microsoft Lync Server to improve the collaborative capabilities of MS Office programs, and offer online seminars and continuing technical support for Lync Server and other Microsoft technologies.
Microsoft SMS Network Consultant
SMS Server Upgrade Online Help
Systems Management Server 2003 provides extra capability for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs reduce the net operational costs of managing and deploying software by making it simpler to install system images, manage mobile computers, and operate management utilities. In addition to advising you about techniques to save management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can help you plan and implement IT projects that cover processes that Feature Packs are intended to make more efficient. Progent's migration and update services can minimize cost and eliminate business disruption as you move to new operating systems and applications. Progent's wireless engineers can help you define efficient procedures and policies to manage handheld computers and intelligent mobile phones so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you develop a security plan that includes policies, procedures and IT products to keep your IT network safe.
Troubleshooting Windows 7 Security
Windows 7 Backup and Restore Consultants
Progent's certified engineers can provide remote and on-premises consulting expertise to help you to administer, support, and repair PCs based on Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, disaster recovery, remote access, smartphone and tablet management, Wi-Fi configuration, and 24x7 system monitoring and alerts.
SharePoint 2010 Integration Support
SharePoint Web Parts Professional
Progent's Microsoft engineers can provide cost-effective online support and programming services to help you to plan, deploy, manage, and troubleshoot SharePoint 2010 environments that can feature web sites that can function as portals, extranets, document management applications, blogs, data warehouses, business information systems, enterprise search engines, Visio-driven workflows, and other tools to support and enhance information sharing. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's familiar office productivity applications like Office Excel, Word, Outlook, and Project. Progent can help your business to migrate from earlier versions of SharePoint or adapt a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 solution.
Co-managed Call Center Specialist
Supplemental Help Desk Support and Setup
Progent’s Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk services seamlessly between your IT team and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is a collaborative support solution based on the leading shared professional services automation tool for managing service requests, ticketing, responsibility, status tracking, and reporting.
Network Consultant Windows Mobile
Activesync Engineers
Progent’s consultants offer expertise in a variety of disciplines relevant to mobile networking including system infrastructure, wireless data synchronization, wireless security, mobile email, Microsoft Windows Mobile, RIM Blackberry, and wireless software programming. Progent's Microsoft and Cisco certified experts can save your business work and expense by applying their wireless background to show you how to choose and integrate mobile connectivity solutions that make sense for your business. Progent can also tune your network infrastructure so that wireless appliances work better.
Remote Workforce Helpdesk Remote Support Services
Work at Home Helpdesk On-site Support
Progent offers small and mid-size businesses overflow or fully outsourced Help Desk support services for telecommuters.
Microsoft and Cisco Midsized Business Configure
Microsoft Certified Midsize Business Integration Consultants
Progent offers technical services for medium size companies who have 100 to 250 system clients. The mid-size business or work group has typically been an underserved part of the market for IT consulting services. The overhead and support delivery models of large outside support firms make them too costly for the typical mid-size company or small medium business (SMB), which commonly has a modest information technology budget with which to maintain an IT system whose advanced technology and sophistication are frequently comparable to the networks of much bigger enterprises. Progent's service delivery model, which takes great advantage of remote support, virtual network infrastructure and proactive server monitoring, significantly reduces the IT support expenses of a small-medium business while providing the small organization with enterprise-level service from certified, IT experts with background in a broad array of small business network solutions. If your medium size company or small business is looking for the quality of IT help needed by a medium size office without paying enterprise prices, call Progent.
Dynamics GP/Great Plains Information Technology Consulting
Microsoft Financial Software Consultants
Key features of Dynamics GP/Great Plains software include a modular design that allows you to buy only the components you require, a standardized architecture based on Microsoft technologies to safeguard your investment and provide a highly interconnected environment, enhanced reporting services that allow you to monitor all activities, income and expenses and sales patterns, compatibility with Microsoft Office to speed access to corporate information, the ability to process data from virtually any database or desktop application into Microsoft Dynamics GP, plus an open architecture that makes it easy to develop specialized applications. Progent can help you configure and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP, and can offer experienced GP consultants to show you how to convert the powerful features of Dynamics GP business accounting software into a productive business solution.
SharePoint 2019 Information Rights Management Technical Support Services
Open Now SharePoint 2019 Power BI Network Consultant
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and onsite expertise, software development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based components into a cohesive intranet solution.
Top Ranked SharePoint Support
SharePoint Server Technical Consultant
Progent’s Microsoft-certified experts can provide small and midsize companies computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a common location for your workers or customers to access, organize, share and interact with useful data, documents, and applications and to communicate with other people. It enables quicker and more intelligent decisions, more efficient sharing across teams and more streamlined business practices. The primary objective of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge available within and outside an organization. Windows SharePoint Services join workers, clients, workgroups and major tasks with the knowledge they’ve created in a manner that makes data easy to locate, download and apply.
Live Communications Server 2007 Consult
Microsoft LCS Server Instant Messaging Support and Integration
MS Communications Server provides IM and Real Presence in a scalable, enterprise-grade solution featuring advanced security, seamless integration with popular Microsoft products, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers lower costs and improved business efficiencies, enhanced worker output, and better intellectual property protection. Microsoft Communications Server has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide online and onsite support and troubleshooting help for your Office Communications Server 2007 deployment and can assist your organization to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to design and execute an efficient migration that will add business value to your IT system
Integration Firm Data warehouse
XTML Coding
If you want to revamp your corporate web site, create internal webs for applications such as HR or employee education, establish a powerful web presence for a new business, or write enterprise-class, data-driven custom web applications, Progent can provide talented and experienced web developers. Progent's experts can also help you build and maintain a secure, fault-tolerant server and communications infrastructure, including remote and wireless access, to run your web tools.
Threat Management Gateway 2010 On-site Support
Consulting Services Threat Management Gateway
Microsoft Forefront TMG 2010 is based on the powerful security capabilities of Microsoft ISA Server and offers a centrally administered web gateway that delivers a one-server solution for a variety of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, permits customized reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be deployed as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft consultants can assist your company to plan and carry out test and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also help you to migrate economically to Microsoft Forefront TMG 2010 from any version of ISA Server.
Microsoft Financial Software Technical Support
Dynamics GP Power BI Consulting Services
Microsoft Dynamics GP/Great Plains can help you grow and manage your business more efficiently by offering deep access to strategic information and a rapid return on investment. Dynamics GP/Great Plains confers important productivity benefits including its ability to expand the reach of your company, manage your accounting, automate financial processes, standardize processes across your business, improve inventory control, increase order accuracy, grow sales and minimize lead-time, and increase free cash flow. Progent can help you configure and manage a reliable, secure server and communications infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains support professionals to make sure you reap all the advantages of your Microsoft Dynamics GP software.
Network Consultant Virtual Call Desk
24-Hour Helpdesk Sharing Computer Engineer
Progent provides three essential kinds of Contact Center services including Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco professionals offers your customers instant access to a reliable technical group with extensive experience providing phone support and remote access repair for IT systems powered by Microsoft products. Progent's focus is on giving the support Help Desk a respected image as a solid contributor to business productivity. Progent's goal is to resolve and not merely report problems.
Virtual Office Microsoft Consulting Position
Home Based Microsoft Consulting Contractor
Progent's productive atmosphere will allow you to become a better consultant by improving your technical skills and increasing the satisfaction of your customers. Progent delivers this commitment by recruiting the top consulting experts for you to work with, offering a state-of-the-art network and communications architecture, running specialized software tools to deliver the highest quality of service, and by optimizing proven operational structures for attracting and maintaining customers.
Active Directory Professional
Online Troubleshooting Colo
For large businesses, Progent can supplement internal IT staffs by providing extensive experience in deploying key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branches, Progent can perform as a transparent local supplement of enterprise IT management. Progent’s enterprise consulting services include corporate-wide security, online branch office support, system design, Sarbox conformance, project management, and top-level support for multi-site network environments based on Enterprise Windows 2000. Progent can offer field engineers and technicians to assist with a site move or branch move, or a network architect to help with building or using an Internet Data Center or co-location site.
Microsoft LCS Server 2007 Consultant
Consultants Live Communications Server 2007
MS Communications Server delivers IM and Real Presence in an extensible, world-class package featuring enhanced protection, transparent compatibility with popular Microsoft products, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers cost savings and elevated business efficiencies, increased worker output, and stronger intellectual property security. Microsoft Office Communications Server 2007 has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts can provide remote and onsite configuration support and mediation help for your Office Communications Server 2007 deployment and can assist you to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to plan and execute an efficient migration that will add significant strategic value to your IT system
Computer Consultants SharePoint Designer 2010
SharePoint Designer 2010 Consultant
Progent's Microsoft-certified engineers offer cost-effective remote technical support and development services to assist your business to design, deploy, administer, and troubleshoot SharePoint 2010 environments that can include web sites that can function as portals, extranets, document management tools, wikis, data marts, business information systems, enterprise search, Visio-driven workflows, and other tools to promote and enhance collaboration. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's familiar office productivity applications like Office Excel, Word, Outlook, and Project. Progent can assist your business to upgrade from previous versions of SharePoint or move a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 solution.
Firepower Firewalls Consultants
Cisco Firepower Firewalls Network Consultant
The current ASA 5500-X Family of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network consultants can help you to manage your existing PIX or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, integrate, tune, manage and debug firewall solutions built around ASA 5500-X firewalls with Firepower Services.
SharePoint Server 2010 Integration
Configuration Office SharePoint Server 2007
Progent’s Microsoft-certified experts can provide businesses of all sizes consulting, technical support, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for intelligently connecting people, groups and information. SharePoint provides a common location for your workers or customers to access, organize, distribute and interact with useful information, files, and applications and to communicate with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services join employees, customers, teams and projects with the knowledge they’ve created in a way that makes data easy to find, retrieve and re-use. Progent's certified SharePoint experts can help your organization to maintain your existing SharePoint solution or upgrade to the latest version of SharePoint.
UNIX with Windows Onsite Technical Support
Windows and Solaris Integration
Progent's UNIX platform support experts offer small and mid-size companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-powered networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with an easy single source to show you how to create and manage a protected and reliable cross-platform network and communications solution that supports UNIX and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX including Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Top Rated Co-managed Call Center Technical Support
Co-managed Support Desk Online Technical Support
Progent's Standard Help Desk Services provide an end-to-end solution that manages all facets of remote desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are provided at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to resolve the most issues.
Amazon AWS instances Coder
Amazon AWS integration Designer
Progent offers cost-effective online consulting to assist companies of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, readiness assessment, system design and review, testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewall configuration and VPN access and can show you how to create all-cloud or hybrid cloud networking models that efficiently incorporate Amazon AWS cloud services. Progent can provide as-needed support to assist you to resolve complex technical issues or Progent can deliver project management outsourcing or co-sourcing to help you migrate to the Amazon AWS platform on time and within budget.
UNIX Specialists
Solaris Consultant
Progent's Solaris platform support services offer small and mid-size companies and developers assistance with administering and maintaining Solaris systems that run with Microsoft-based technology. Progent offers your business contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you an easy single consulting firm to help you create and manage a protected and reliable cross-platform connectivity and communications solution that supports Sun Solaris and Microsoft coexistence by combining Windows with major versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Virus Rollback Consult
ProSight Ransomware Rollback Professionals
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis tools to defend endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to address the complete threat lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats.
ASA and PIX Firewall Network Consultant
IT Consultants Cisco ASA firewall VPN
Progent’s certified Cisco network security consultants offer expert PIX Firewall and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, easy-to-install desktop devices for small and home businesses to modular enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of protection, high throughput, and high availability for network environments of any size. PIX and ASA Firewalls are based on a proven, specially designed platform, minimizing common OS-specific security holes.
Microsoft Experts MSCRM Remote Troubleshooting
Urgent CRM Professionals
Microsoft CRM helps small companies build positive customer interactions. Built-in Sales and Customer Service components allow in-house staff to share information to help improve sales success and offer consistent, effective customer service. Progent can configure the most sensible server and communications environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can help you combine Microsoft CRM with your marketing or customer support databases.
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