For immediate online help with computer security problems, businesses in Santa Cruz California can find world-class support by contacting Progent's security professionals. Progent's remote service consultants are available to provide effective and economical help with security emergencies that threaten the productivity of your IT network. Progent's security engineers are premier to provide help for systems based on Windows, Linux, Apple macOS and OS X, Sun, and major versions of UNIX. Progent's broad selection of consulting services covers firewall configuration, email filtering and encryption, protected system infrastructure, and disaster recovery preparedness. Progent's support staff has earned the world's top security accreditations including Certified Information Security Manager and ISSAP.
Progent provides online security assistance on a per-minute model with no minimum minutes and without additional fees for sign-up or after hours support. By charging per minute and by providing top-level expertise, Progent's billing policy keeps costs under control and avoids situations where quick solutions turn into big charges.
Our Network Has Been Attacked: What Can We Do?
In case your business is now fighting a network security crisis, refer to Progent's Urgent Remote Computer Support to find out how to get fast aid. Progent maintains a team of veteran cybersecurity experts who offer online and on-premises support that includes containment, mitigation, restoration, forensics, and hardening of your cybersecurity defense to protect against future attacks.
For organizations who have prepared carefully for an attack, the step-by-step incident handling model outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of reacting to a major security attack.
Overview of Progent's Security Support Services
Managing data protection plus staying ready for restoring critical information and functions after a security breach demands a continual process that entails an array of technologies and procedures. Progent's certified security experts can assist your organization at any level in your attempt to guard your IT system, from security evaluation to designing a comprehensive security plan. Important areas covered by Progent's experts include Security Planning and Prevention, Information Restoration and Security Failure Analysis, and Managed Protection from Email-Borne Spam and Viruses.
Designing and Building Protected Networks
Any organization ought to develop a carefully considered security strategy that incorporates both proactive and responsive activity. The proactive plan is a collection of precautions that works to minimize vulnerabilities. The reactive plan defines procedures to help IT staff to assess the losses caused by an attack, repair the damage, record the experience, and revive network activity as soon as possible. Progent can advise you how to incorporate security into your business operations. Progent can install scanning utilities, create and implement a safe network infrastructure, and propose procedures and policies to enhance the protection of your information system. Progent's security professionals are available to assist you to set up a firewall, deploy safe remote access to e-mail and information, and install an efficient virtual private network.
If your company is looking for an economical option for outsourcing your network security administration, Progent's Round-the-clock Monitoring Options feature non-stop remote server monitoring and immediate response to problems.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, implement, manage and repair enterprise hybrid cloud solutions that combine physical and cloud-based infrastructure and that are compliant with government and industry data security standards. (Learn about Progent's Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)
System Restoration and Failure Analysis
Progent offers expertise in restoring systems and computers that have been hacked, are suspect, or have stopped working because of a security attack. Progent can show you how to determine the damage caused by the assault, return your company to normal functions, and retrieve data lost owing to the attack. Progent's security specialists can also manage a comprehensive forensic analysis by going over event logs and using other advanced assessment tools. Progent's experience with security consulting reduces your downtime and permits Progent to propose effective ways to prevent or mitigate new attacks.
Ransomware Removal and Recovery Services
Progent can provide the services of seasoned ransomware recovery consultants with the skills to rebuild an environment damaged by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock. To find out more, see ransomware removal and restoration expertise.
Patch Management Services
Progent's support services for software and firmware patch management provide businesses of any size a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting updates to your dynamic information network. Besides maximizing the protection and functionality of your IT environment, Progent's software/firmware update management services permit your in-house IT team to focus on line-of-business initiatives and activities that deliver maximum business value from your information network. Find out more about Progent's patch management services.
Progent's Fixed-price Managed Services for Information Assurance
Progent's value-priced ProSight line of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior-based machine learning tools to guard endpoint devices and servers and VMs against modern malware attacks such as ransomware and email phishing, which easily evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to automate the entire threat lifecycle including protection, identification, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge technologies incorporated within one agent managed from a unified console. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP environment that meets your organization's specific needs and that allows you demonstrate compliance with government and industry information protection standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require urgent attention. Progent can also assist you to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.
ProSight DPS: Managed Backup
ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows rapid recovery of critical data, applications and VMs that have become lost or damaged as a result of hardware failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can provide world-class expertise to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FIRPA, and PCI and, when needed, can help you to restore your business-critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading data security companies to deliver centralized control and world-class protection for all your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper level of analysis for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. For more details, see Email Guard spam and content filtering.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved immediately to a different hosting environment without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it. Learn more details about ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's security engineers offer unique support in key areas of computer protection such as:
Information Risk Audits and Compliance Testing
Progent offers experience with information risk auditing utilities such as Microsoft Baseline Security Analyzer and LANguard from GFI for performing a set of comprehensive network scans to reveal possible security gaps. Progent has extensive experience with these tools and can assist you to understand assessment results and respond efficiently. Progent's certified security engineers also provide web application testing and can conduct expert evaluation of enterprise-wide security to determine your organization's compliance with important worldwide security specifications such as FISMA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless security including stationary wireless equipment plus mobile handsets. Find out additional information concerning Progent's Vulnerability Evaluation and Security Compliance Assessment.
Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Consulting
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can deliver world-class technical services for Cisco's complete range of security and Virtual Private Network solutions such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Read additional information about Cisco Protection, Virtual Private Network (VPN) and Wireless Support.
Other Firewall and Virtual Private Network (VPN) Solutions
Unannounced Penetration Checking Consulting
As well as supporting a broad range of network security technologies available from Microsoft and Cisco, Progent offers businesses of all sizes top-level engineering services for security products from other important firewall and Virtual Private Network suppliers. Progent's consultants can provide:
Unannounced penetration testing is a key method for helping companies to find out how exposed their networks are to serious attacks by showing how well corporate protection processes and technologies stand up to authorized but unannounced intrusion attempts launched by veteran security specialists using the latest intrusion techniques. Find out additional information concerning Progent's Penetration Testing Services.
Certified Information Security Manager Security Support Expertise
CISM identifies the basic competencies and international benchmarks of performance that information security managers are required to achieve. It provides executive management the assurance that those who have been awarded their accreditation have the experience and skill to offer efficient security management and consulting services. Progent can provide a CISM-certified expert to help your organization in key security disciplines including information protection governance, risk management, data protection program control, and incident response management.
Get additional details about Progent's Certified Information Security Manager (CISM) Security Support Expertise.
CISSP Security Consulting Expertise
Progent's CISSP experts are security engineers who have earned CISSP accreditation as a result of demonstrated experience, extensive study, and formal examination. CISSP Certification indicates expertise in a worldwide standard for information security. American National Standards Institute has given the CISSP status accreditation in the field of information security under ISO/IEC 17024. Areas of expertise covered under CISSP include security management procedures, security architecture and models, connection control systems, software development security, operations security, hardware security, cryptography, telecommunications, Internet security, and disaster recovery planning.
Read additional information about Progent's CISSP Support Expertise.
CISSP-ISSAP Premier Experts for Secure System Infrastructure
Progent's ISSAP Certified cybersecurity consultants are specialists who have earned ISSAP accreditation as a result of thorough examination and significant experience. field experience with information security architecture. ISSAP security experts possess in-depth knowledge of access control mechanisms and methodologies, phone system and network protection, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-certified security consultants can assist your company with all aspects of architecture security.
Read additional details concerning Progent's ISSAP Accredited Secure Network Architecture Engineering Support.
CISSP-ISSEP Certified Security Engineering Experts
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity expert to assist your organization to follow modern system security engineering theory and processes in system development, review and evaluate system security designs according to security engineering best practices, produce viable system designs that include compliant security mechanisms for all critical system functions, define effective design and configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and propose realistic security solutions that balance your operational goals with your company's tolerance for risk.
Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor Professional Expertise
The Certified Information Systems Auditor (CISA) credential is a recognized qualification that represents mastery in IS security audit and control. Accredited by ANSI, the CISA accreditation has consultants pass an exhaustive examination overseen by the ISACA professional association. Progent offers the services of a CISA-Certified security audit engineer trained to assist companies in the areas of IS audit services, information technology administration, network assets and infrastructure planned useful life, information technology service delivery, protecting information resources, and disaster recovery planning.
Find out additional details about Progent's CISA Support Expertise.
CRISC Network Risk Mitigation Consultants
The CRISC program was initiated by ISACA in 2010 to verify a consultant's skills to design, deploy, and support IS controls to mitigate network risk. Progent can provide the services of a CRISC-certified engineer to help your company to develop and execute a workplace continuity plan that follows leading practices identified by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines. Progent's risk management expertise is complementary to the services available from Progent's CISA-Certified consultants for impartially auditing your IS control mechanisms and with the services of Progent's CISM-certified consultants for designing company-wide security policies.
Find out additional information about Progent's CRISC-certified Network Risk Management Expertise.
GIAC (Global Information Assurance Certification) Support Services
GIAC was founded in 1999 to certify the skill of IT security experts. GIAC's goal is to make sure that an accredited security consultant possesses the knowledge necessary to deliver services in vital categories of system, data, and application software security. GIAC certifications are recognized by businesses and institutions throughout the world including United States NSA. Progent offers the help of GIAC certified security engineers for all of the security disciplines addressed within GIAC accreditation topics including assessing networks, incident handling, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.
Learn additional information about Progent's GIAC Information Assurance Services.
Depend on Progent for Computer Security Support
If your company is situated in Santa Cruz California and you need cybersecurity consulting expertise, call Progent at 800-993-9400 or visit Contact Progent.
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
Progent locations in Santa Cruz-Monterey Bay Area