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Can Progent help with setting up and using Microsoft Project?
Progent's Microsoft Project Server and Project Online consultants can provide advanced expertise in deploying and using all editions of Microsoft Office Project and can deliver a wide range of cost-effective online support services based on industry best practices to help businesses of all sizes to get all the benefits of this powerful project management solution. Services available from Progent include solution planning, software configuration and upgrades, strategies for safe file and status sharing among onsite and offsite users, network infrastructure optimization, and customized webinar training classes.
How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top data security vendors to deliver centralized management and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.
Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix certified XenServer engineers can assist you to evaluate the strategic benefits of XenServer and additional Citrix products, and can help you to design, validate, execute, troubleshoot, and support a Citrix XenServer solution. Progent can in addition assess your current Citrix technology environment and show you how to enhance consolidation, responsiveness, security and compliance, uptime, and disaster recovery.
Does Progent Offer Business Continuity Planning Services?
Progent can provide high-level online consulting for disaster recovery/business continuity planning, validation, and education to help you to prepare for potential disasters, minimize downtime for your most critical IT operations, eliminate data loss, and meet regulatory mandates and contractual obligations. Progent's business continuity consultants can work closely with your executive and network support staff to provide risk and business impact analysis, identify interdependencies, specify the resources required to operate your organization, determine key network functions and specify acceptable recovery times, qualify hot backup sites, set up safe offsite access capability for key workers, implement notification systems and assign duties for personnel, document a complete recovery plan, and provide training for management and technical staff to execute the business continuity solution. Progent's Windows Server 2016 disaster recovery consultants can show you how to design and build an affordable disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster technology proven in Microsoft's Azure public cloud.
Can Progent help design a fault-tolerant load balancing solution?
Load balancing of multiple servers increases throughput and provides redundancy by working around downed servers in a load-balanced array. Progent's load balancing services cover a broad array of high-availability load balancing technologies such as system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching products such as F5 Networks 3DNS. Fault tolerant load balancing technologies for which Progent offers consulting expertise include Windows Server 2008 R2 Network Load Balancing Manager, the NLB feature of Microsoft Windows Server 2012, Virtual Machine Load Balancing in Windows Server 2016, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS.
My business application needs 24x7 support. Can Progent help?
Progent's economical after-hours online technical support program provides companies round-the-clock availability of remote technical support from Progent's Technical Response Center. Support services offered outside normal business hours include resolving issues with Microsoft servers, Windows desktop support, help with MS Office applications, network and system backup and restore, and basic routing and switching support for Cisco technology.
Does Progent offer an affordable security solution that can protect all my physical and virtual endpoints?
ProSight Enhanced Security Protection managed services offer economical multi-layer security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge technologies incorporated within one agent managed from a unified control. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP environment that meets your company's specific needs and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent attention. Progent's consultants can also help your company to install and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.
Can Progent provide help with Microsoft Access software development?
Progent's Office Access consulting experts can provide cost-effective remote support for all releases of Microsoft Access including desktop and browser-based versions and offers expert support for application development, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also can provide tailored online training for Access application development and DBA services.
Does Progent offer consulting help for server clustering with Windows Server?
The failover clustering technology incorporated into the most recent releases of Windows Server is radically re-engineered to streamline the installation, setup, and management of server clusters and to provide greater levels of system availability, protection, performance, and versatility. New or improved capabilities include cluster verification, revamped configuration and deployment, improved cluster management, new cluster infrastructure for increased availability, better protection and quorum structure, elimination of failure points, more disk and RAM capacity, improvements for multi-site clusters, and live migration capability for Windows Hyper-V virtual servers. Progent's certified cluster technology experts can assist your company assess the business benefits of failover clusters, plan and execute a deployment, train your network support personnel to administer your cluster environment, provide continuing consulting and support services, and produce and validate a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery experts can help you you to create a cost-effective disaster recovery solution for multi-site or hybrid cloud environments using failover cluster tools proven in Microsoft's massive Azure public cloud.
Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco VoIP phone and video IP phone consultants can help you to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly known as CallManager, or with Cisco Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, resolving QoS, integrating SIP trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Can Progent help us integrate Office 365 applications and cloud hosting services?
Office 365 is Microsoft's expanding family of client productivity programs and cloud-hosted services available on a subscription basis. Office 365 applications and cloud services are offered in an array of subscription plans targeted at markets ranging from individuals and home offices to enterprises. Progent offers quick and affordable remote access to consultants with expertise in Microsoft, macOS, Apple iOS, and Google Android technology. Progent can assist you to understand the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent's Office 365 integration consultants support multi-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also help your business to create and maintain hybrid ecosystems that transparently integrate local and cloud products and services.
Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can show you how to design, rationalize and carry out a plan to move to Windows Server 2012 R2 or later from a Windows Server 2003 or Microsoft Windows 2000 Server environment. Progent's Microsoft-certified Server Platform consultants can also deliver affordable and effective online consulting services and engineering support so your company can manage Windows Server 2012 deployments. Progent can help you to assess the strategic advantage of migrating from earlier releases of Windows Server and can follow industry best practices to ensure an efficient transition to Windows Server 2012 R2 or later. In case you are planning on creating a hybrid architecture that combines local systems with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration
Does Progent support Lync Server 2013?
Microsoft Lync 2013, now called Skype for Business, enables organizations of any size to create a manageable and protected communications environment that supports the modern BYOD computing model with instant messaging, presence, audio/video and web meetings with app sharing, as well as IP-based and PSTN calling across a broad range of desktop and handheld devices. Progent's certified Lync 2013 consultants can help your company to assess the advantages of Lync Server 2013, design an on-premises, cloud-resident (with Lync Online) or hybrid topology suitable for your present and long-term plans, implement Lync Server 2013 so as to speed up your return on investment, and deliver live online and on-premises training to your IT staff and end users. Progent offers expertise in key pieces of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync 2013 with key Office and Office 365 applications including Outlook, Word and PowerPoint.
What services are available from Progent to support Windows Server 2003?
Progent can assist you with administering, maintaining and troubleshooting information technology solutions built around Windows Server 2003, and can support your transition to Windows Server 2012 R2 or later from Windows 2003 Server. Progent's upgrade support services include needs assessment, installation, integration, validation, training, and remote troubleshooting. If you are planning on creating a hybrid architecture that integrates local resources with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.
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and you are in need of technical help, information technology outsourcing, or high-level expertise from a Progent professional,
call 831-600-4300 or visit Contact Progent.