|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent help design a fault-tolerant load balancing solution?
Load balancing of multiple servers increases throughput and provides redundancy by side stepping failed servers in a load-balanced array. Progent's load balancing engineering services address a wide selection of fault-tolerant load balancing solutions including network load balancing, load balanced applications, network infrastructure routing, and content delivery products including F5 Networks 3DNS. Fault tolerant load balancing technologies for which Progent offers consulting expertise include Microsoft Windows Server 2008 R2 Network Load Balancing Manager, the NLB mechanism of Windows Server 2012, VM Load Balancing in Windows Server 2016, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 BIG-IP.
What are the key features of Progent's IT outsourcing packages?
Components of Progent's IT outsourcing packages include system assessment to make sure that your computer system satisfies required levels of security and remote access, round-the-clock server monitoring using Microsoft Operations Manager to anticipate issues before they disrupt your business, optional Help Desk Services from Progent's technical experts, security audit to help preserve your network from intruders and viruses, application of Service Packs and security patches for servers and software, discounts on Progentís remote and on-premises network support services, and access to Progentís team of Microsoft-certified system engineers and support personnel.
Does Progent offer network monitoring support?
Progent provides a variety of Network Support Packages based on the advanced problem solving abilities of Microsoft System Center Operations Manager, a next-generation server management software solution that monitors the availability, performance and security of your information system and identifies anomalies before they can bring down your system. To give you additional understanding concerning the performance and stability of your system infrastructure, Progent can help you deploy and operate leading network monitoring tools powered by the Linux OS.
How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include one-on-one training designed for individuals who want to expand their understanding of critical office productivity tools and network technology. Read more about Progent's Microsoft Office Word and Office 365 Word custom training, Office Excel and MS Office 365 Excel training and consulting, MS Project training, and classes on macOS and OS X applications. In addition, Progent provides live remote webinar education classes. Virtual online classes offer a versatile and affordable solution for training your IT team to operate a broad range of key applications.
Progent also provides itemized documentation for all services performed. These in-depth service reports offer your in-house IT staff a convenient and helpful chronicle of important technical issues concerning your network and can shed light on how to anticipate and resolve problems in the future.
What are the advantages of Progent's model for remote support?
Many network problems can be resolved quickly by Progent's team of remote support experts. This eliminates lost network availability which can result from waiting for an on-site consultant to show up in person. In addition, many freelance engineers and network consulting groups demand minimum on-site charges that may turn a 10-minute visit into a two-hour invoice. Progentís model of charging per minute and charging only for support that is delivered allows Progentís remote service experts to resolve hundreds of small issues daily at the least possible expense. In addition, the security of having ready access to Progent's expert team of IT professionals opens the door to a new realm of sophisticated network solutions that many small companies might otherwise rule out because of the risk of having insufficient support resources.
Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention (DLP) experts and data leakage protection specialists can assist organizations to configure Progent's ProSight Email Guard Security Gateway to enforce your content policies for scanning the content of outbound email messages and attachments and preventing users from sending confidential or unauthorized information or spam. ProSight Email Guard's email content filtering solutions can also help organizations avoid being blacklisted and keep compliant with industry security standards and government requirements including HIPPA, Sarbanes-Oxley and PCI DSS. Learn about Progent's entire ProSight line of affordable network management outsourcing services for small organizations.
What services are offered by Progent for migrating to Exchange 2016?
Progent's MS Exchange 2016 consultants can help your business in any and all phases of your upgrade to Exchange Server 2016 such as designing HA system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 Server and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining mass storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Does Progent offer stealth penetration testing services?
Stealth penetration checking is a key component of any overall network security plan. Progentís security professionals can run thorough unannounced intrusion security checks without the knowledge of your organization's in-house network support staff. Unannounced penetration checking uncovers whether current security defense systems such as intrusion incident warnings and event log monitoring are properly configured and actively monitored.
Does Progent offer an affordable security solution that can protect all my physical and virtual endpoints?
ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device management, and web filtering through leading-edge technologies packaged within one agent accessible from a single control. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP deployment that addresses your organization's unique requirements and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for immediate attention. Progent's consultants can also assist you to install and test a backup and restore solution like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.
Can Progent help with setting up and using Microsoft Project?
Progent's certified Microsoft Project Server and Project Online experts offer advanced expertise in implementing and operating all versions of Microsoft Office Project and can deliver a wide variety of affordable remote consulting services based on best practices to assist businesses of any size to get all the benefits of this powerful platform. Services available from Progent include solution planning, software configuration and migration, strategies for secure file and status sharing among onsite and offsite users, network infrastructure optimization, and specialized online training.
Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group (DAG) is the basic unit of high availability (HA) for Microsoft Exchange Server 2013 Mailbox servers. Introduced in Exchange 2010, a DAG is a collection of as many as 16 MBX servers where any DAG server can contain a replica of an Exchange mailbox database from any other server in the group. DAG servers cooperate with one another to recover unassisted from failures that impact MBX databases. Progent's certified Exchange consultants can provide Database Availability Group support services to assist your organization to plan, install and administer an HA environment for your Exchange 2013 mailboxes. Also, Progent's Exchange Server 2016 experts can help you migrate your Exchange 2013 DAG deployment to Microsoft Exchange 2016.
Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services (IIS), included with Windows Server and Windows desktop, is a sophisticated role for web site hosting and application programming. The new releases offer improved security, dependability, expandability, and debugging while also incorporating major enhancements in automated management. Many familiar extensions to IIS have been built into newer releases such as the rules-based Request Filter Module (formerly known as URL Scan), which can block potentially harmful HTTP requests from being run by hosted web software. Progent's Internet Information Services experts can assist you to deploy IIS as well as the recent extensions to IIS Manager such as the GUI for controlling ASP.NET programs.
Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
Microsoft Exchange 2016 Server improves the speed and simplifies the deployment of Database Availability Groups, which offer an automatic failover cluster for high availability (HA). DAGs in MS Exchange 2016 Server reduce failover delay by an estimated one third relative to Microsoft Exchange Server 2013. Other improvements include configuration defaults that correspond to industry best practices for fault tolerance. Progent's certified Exchange consultants can provide Database Availability Group expertise to assist you to create, implement and administer a DAG environment the provides world-class security for your Exchange mailboxes.
More Questions and Answers
If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula
and you require computer support, information technology outsourcing, or high-level expertise from a certified Progent engineer,
call 831-600-4300 or visit Contact Progent.