For immediate remote help with network security issues, companies in Santa Cruz California have access to world-class expertise from Progent's security engineers. Progent's online service consultants are available to offer efficient and low-cost assistance with security issues that are impacting the viability of your IT network. Progent's security engineers are certified to support systems based on Windows, Linux, macOS and OS X, and popular versions of UNIX. Progent can provide world-class help for key cybersecurity and recovery technologies like AI-driven EDR (End Point Protection and Response), Managed Detection and Response, full system restoration testing, immutable backup, and off-premises backup. Progent's wide range of consulting services covers firewall expertise, email security, secure system architecture, and disaster recovery planning. Progent's technical support team has been awarded the industry's most advanced security certifications including Certified Information Systems Auditor and Certified Information Systems Security Professional.

Progent offers remote security support on a by-the-minute basis without minimum times and without extra fees for sign-up or off-hour support. By charging per minute and by delivering world-class help, Progent's pricing structure keeps costs under control and avoids scenarios where simple fixes result in major charges.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way through a target network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when support personnel may take longer to recognize a penetration and are less able to mount a quick and forceful defense. The more lateral movement ransomware is able to achieve within a victim's network, the longer it will require to restore basic operations and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to assist you to carry out the urgent first phase in mitigating a ransomware assault by putting out the fire. Progent's online ransomware engineers can assist businesses to locate and isolate infected devices and guard undamaged assets from being compromised. If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Hacked: What Do We Do Now?
Cybersecurity ConsultingIn case you are currently experiencing a network security crisis other than ransomware, go to Progent's Urgent Online Computer Support to see how to receive fast help. Progent maintains a team of seasoned cybersecurity specialists who offer online and onsite assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your security profile to protect against future attacks.

For companies that have planned in advance for a security breech, the formal post-attack response procedure promoted by GIAC (Global Information Assurance Certification) is Progent's recommended method of reacting to a serious security incident.

Introduction to Progent's Security Support Services
Managing computer protection and planning for restoring critical information and systems after a security breach requires an on-going process involving an array of tools and processes. Progent's certified security experts can support your organization at whatever level in your attempt to protect your information system, from security evaluation to designing a comprehensive security strategy. Key areas supported by Progent's experts include Security Planning and Implementation, Information Restoration and Security Forensics, and Outsourced Protection from Email-Borne Spam and Viruses.

Designing and Building Protected Networks
Every organization should develop a thoroughly considered security plan that includes both proactive and reactive activity. The proactive strategy is a collection of precautions that helps to minimize vulnerabilities. The post-attack plan defines procedures to assist IT personnel to evaluate the damage resulting from a breach, remediate the damage, record the experience, and restore network activity as quickly as feasible. Progent can show you how to build protection into your company processes. Progent can set up scanning software, define and implement a secure computer infrastructure, and propose processes and policies that will optimize the protection of your computing environment. Progent's security professionals are ready to help you to configure a firewall, design protected online and mobile access to email and information, and configure an effective virtual private network (VPN).

If your company is looking for an economical option for outsourcing your security management, Progent's 24x7 Network Support Options feature automated online system monitoring and fast response to emergencies.

Hybrid Cloud Solutions
Progent can assist your company you to plan, implement, administer and repair enterprise hybrid cloud solutions that incorporate physical and cloud-based infrastructure and that are compliant with government and industry security standards. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)

System Restoration and Failure Analysis
Progent has skill in recovering networks and devices that have been hacked, are in question, or have ceased to function following a security breach. Progent can show you how to determine the damage caused by the attack, return your company to ordinary business operations, and recover information lost owing to the attack. Progent's certified engineers can also oversee a comprehensive forensic evaluation by examining event logs and utilizing other advanced assessment tools. Progent's background with security issues minimizes your downtime and permits Progent to recommend effective strategies to avoid or contain new attacks.

Ransomware Cleanup and Recovery Consulting
Progent offers the help of experienced ransomware recovery consultants with the skills to reconstruct a network damaged by a ransomware virus like Ryuk, WannaCry, Hermes, or Locky. To learn more, see ransomware cleanup and recovery consulting.

Work-from-Home (WFH) Security Expertise
Work-from-Home (WFH) employees commonly utilize their personal devices and usually operate in a poorly secured physical area. This situation increases their susceptibility to cyber attacks and requires careful deployment of firewalls, AV tools, MFA-based identity verification, remote monitoring, extensive end-user training, and the creation of policies built on best practices. Progent's seasoned roster of at-home workforce solutions experts can assist your business to plan, deploy and manage an effective security solution that protects vital IT assets in environments that incorporate an at-home workforce.

Patch Management Services
Progent's support services for software and firmware patch management provide businesses of any size a flexible and cost-effective alternative for assessing, testing, scheduling, applying, and tracking updates to your ever-evolving IT network. In addition to maximizing the protection and functionality of your computer network, Progent's patch management services free up time for your IT team to concentrate on more strategic initiatives and activities that deliver the highest business value from your information network. Find out more about Progent's patch management support services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered threat defense stack that includes computer learning algorithms and expert services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in a few minutes to protect popular endpoints against increasingly sophisticated cyberthreats including ransomware, known and zero-day malware, trojans, hacking tool sets, RAM exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne is always the initial endpoint response tool deployed by Progent to gain control and visibility of a client's network in the first stages of a ransomware recovery emergency. For more information, see Progent's SentinelOne-based Extended Detection and Response consulting.

Support for Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that can deliver repeated, simultaneous, automated assessment of your internal and perimeter network so you can expose, rank, fix, and confirm cybersecurity weaknesses before malicious hackers can exploit them. Progent offers the expertise of a NodeZero Certified Operator who can help you to use NodeZero to perform comprehensive pentests of your perimeter and your internal IT infrastructure in order to evaluate your present security profile. Progent's NodeZero experts can also assist you to harden your existing network security and can help you to design and implement a cohesive cybersecurity strategy that streamlines management and delivers optimum cyber defense for on-prem, multi-cloud, and perimeter IT resources. To learn more information about Progent's threat analysis solutions based on on NodeZero's penetration test platform, see Consulting Support for NodeZero's PEN Test Products.

Stealth Penetration Security Assessment Services
Stealth penetration testing is a key component of any overall network security strategy. Progent's security professionals can run extensive penetration checks without the knowledge of your organization's in-house IT resources. Stealth penetration checking uncovers whether current security defense tools such as intrusion incident alerts and event log analysis are correctly configured and actively observed. Progent can implement continuous autonomous PEN testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and dangerous IT product defaults can be chained together by hackers into the multi-vector attacks common to modern versions of ransomware. Get additional information about Progent's Stealth PEN Assessment Consultants.

Progent's Low-Cost Managed Services for Information Security
Progent's value-priced ProSight series of managed services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's cutting edge behavior-based machine learning tools to guard endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to address the complete threat progression including filtering, detection, mitigation, cleanup, and forensics. Top features include single-click rollback with Windows VSS and real-time system-wide immunization against new threats. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device management, and web filtering via leading-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP deployment that addresses your organization's unique needs and that helps you prove compliance with legal and industry data protection standards. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with advanced backup product companies to create ProSight Data Protection Services, a portfolio of management offerings that provide backup-as-a-service. All ProSight DPS products manage and track your data backup processes and enable transparent backup and fast restoration of critical files, apps, system images, and VMs. ProSight DPS helps you protect against data loss resulting from hardware failures, natural calamities, fire, malware such as ransomware, user mistakes, ill-intentioned employees, or application glitches. Managed services in the ProSight DPS selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these managed backup services are most appropriate for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security vendors to deliver web-based control and comprehensive protection for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's on-premises gateway device adds a further level of inspection for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA managed services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Google Android, and other out-of-band devices. With Duo 2FA, when you sign into a protected online account and give your password you are asked to confirm who you are on a device that only you have and that uses a separate network channel. A broad selection of out-of-band devices can be utilized as this added form of authentication such as a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can designate multiple verification devices. To learn more about Duo identity validation services, visit Duo MFA two-factor authentication (2FA) services for at-home workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported easily to a different hosting environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard information related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By updating and organizing your network documentation, you can eliminate up to 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn more details about ProSight IT Asset Management service.

Specialized Security Services Available from Progent
Progent's seasoned consultants can provide unique support in vital areas of network security including:

Information Risk Audits and Compliance Testing
Progent provides experience with security evaluation utilities such as Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of automatic system tests to identify possible security holes. Progent has broad experience with these utilities and can assist you to understand audit reports and react appropriately. Progent's security engineers also provide web application testing and can perform expert evaluation of corporate-wide security to assess your organization's compliance with key industry security standards such as FISMA, PCI, and ISO 17799. Also, Progent can evaluate the effectiveness of your wireless security covering stationary wireless appliances plus portable handsets. Learn more details concerning Progent's Security Vulnerability Evaluation and Security Compliance Testing.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide in-depth consulting support for Cisco's entire family of protection and Virtual Private Network technologies such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, protected high-speed and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Find out additional information concerning Cisco Security, VPN and Aironet Wireless Consulting.

Other Firewall and VPN Solutions
As well as being expert in a broad array of protection solutions available from Microsoft and Cisco, Progent can provide organizations of any size advanced engineering services for security products from other popular firewall and VPN suppliers. Progent's consultants can provide:

CISM Security Consulting Expertise
Certified Information Security Manager (CISM) Experts for Santa Cruz CaliforniaCISM identifies the fundamental skills and international standards of performance that information technology security managers are required to master. CISM offers executive management the confidence that those who have earned their certification have the background and skill to provide efficient security administration and consulting support. Progent can offer a CISM consultant to help your organization in key security areas such as information protection governance, vulnerability assessment, data security process management, and incident response support.

Read more details concerning Progent's Certified Information Security Manager Security Consulting Assistance.

Certified Information Systems Security Professionals (CISSP) Security Support Services
CISSP Certified System Security Professionals for Santa Cruz CaliforniaProgent's CISSP consultants are cybersecurity engineers who have been awarded CISSP certification as a result of demonstrated experience, rigorous study, and formal testing. CISSP Certification recognizes expertise in a worldwide standard for IT security. American National Standards Institute has granted the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Fields of knowledge included under CISSP include security management practices, security design and test systems, access permission systems, software development security, operations security, hardware security, cryptography, communications, Internet security, and business continuity planning.

Learn additional details concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Certified Experts for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Santa Cruz CaliforniaProgent's ISSAP Premier cybersecurity consultants are specialists who have been awarded ISSAP status as a result of rigorous examination and substantial hands-on work with network security design. ISSAP security experts have in-depth knowledge of access control mechanisms and techniques, telecommunications and network security, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-certified security experts can help your business with all aspects of secure network architecture.

Read additional information concerning Progent's ISSAP Certified Protected Network Architecture Consulting Services.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity consultant to help your organization to utilize modern system security engineering theory and processes in system development, review and evaluate system security designs based on cybersecurity engineering best practices, create viable system designs that incorporate compliant cybersecurity mechanisms for all key system functions, develop efficient design and configuration strategies to deliver protection for operations, perform in-depth risk analysis, and recommend realistic security models that balance your operational requirements with your organization's tolerance for risk.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor Consulting Expertise
Certified Information Systems Auditor (CISA) Experts for Santa Cruz CaliforniaThe CISA accreditation is an important achievement that represents mastery in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo an extensive examination overseen by the ISACA international professional association. Progent offers the services of a CISA-Certified security audit engineer able to assist companies in the fields of IS audit services, information technology governance, systems and architecture planned useful life, information technology support, safeguarding information resources, and disaster recovery planning.

Get more information concerning Progent's Certified Information Systems Auditor Support Expertise.

CRISC-certified Network Risk Mitigation Experts
CRISC Network Risk Engineers for Santa Cruz CaliforniaThe CRISC program was established by ISACA to validate a consultant's ability to design, implement, and maintain IS controls to mitigate risk. Progent offers the services of a CRISC-certified engineer to assist you to create and carry out a workplace continuity or disaster recovery plan based on leading practices identified by CRISC and crafted to match your organization's risk appetite, business objectives, and budgetary guidelines. Progent's risk management services are a good fit the support provided by Progent's CISA-Certified consultants for impartially auditing your IS management design and with the services of Progent's CISM experts for designing security policies.

Read more information concerning Progent's CRISC-certified IT Risk Management Services.

GIAC (Global Information Assurance Certification) Professional Expertise
Network Security Experts with GIAC (Global Information Assurance Certification) for Santa Cruz CaliforniaGlobal Information Assurance Certification was established in 1999 to certify the skill of network security engineers. GIAC's mission is to make sure that an accredited security consultant possesses the skills appropriate to provide support in key areas of system, data, and application program security. GIAC accreditations are acknowledged by companies and government organizations around the world including U.S. National Security Agency. Progent can provide the support of certified professionals for any of the network security disciplines covered under GIAC certification programs including assessing IT infrastructure, security incident response, intrusion detection, web services security, and security information and event management (SIEM) solutions.

Read more details concerning Progent's GIAC Information Assurance Expertise.

Get in Touch with Progent for Network Security Consulting Services
If your company is situated in Santa Cruz California and you want network security support services, phone Progent at 800-993-9400 or visit Contact Progent.

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services