|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent help with setting up and using Microsoft Project?
Progent's certified Microsoft Project Server and Project Online experts offer advanced expertise in implementing and managing all editions of Microsoft Office Project and can provide a broad range of cost-effective online support services based on leading practices to assist businesses of all sizes to receive all the advantages of this leading project management solution. Support services offered by Progent include solution design, installation and migration, strategies for secure collaboration among onsite and offsite users, network optimization, and specialized webinar training.
How can Progent help my Linux developers?
If you are developing UNIX applications on a network that includes Windows-based servers, desktops and software, Progent offers IT outsourcing and support services that keep your network fully operational while reliving you to focus on your area of highest value expertise. By using sophisticated server monitoring and providing online and optional on-site support as needed, Progent provides Linux and UNIX developer support that offers an inexpensive way to manage an information technology network that features reliability, security and performance.
Can Progent provide advanced consulting support for Cisco Catalyst, Nexus and Meraki switches?
Progent's Cisco CCIE-certified network technology consultants offer advanced online and onsite support and troubleshooting for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that range from small companies and campus LANs to enterprise data centers and ISPs. Progent can help you to deploy Cisco's continually improving switching technology to achieve the performance, scale, uptime, virtualization support, security and manageability demanded by your organization. To learn about Progent's consulting and troubleshooting services for Cisco's market-leading portfolio of Catalyst switches, see Catalyst switch consulting and troubleshooting services. To find out about Progent's support for Cisco's Nexus family of data center switches, see Nexus switch consulting and support. For information about Progent's support for Cisco Meraki switches, visit Meraki switches configuration and management.
Can Progent help us with desktop and mobile device configuration management?
Progent's Microsoft-certified consultants offer System Center 2012 Configuration Manager planning and installation, System Center 2016 Configuration Manager hybrid cloud integration, and Microsoft Intune expertise to consolidate and streamline the administration of your PCs and web-facing tablets and smartphones. Progent can assist you to migrate smoothly to SCCM 2012 from a legacy device management platform or assist you to enhance your existing SCCM 2012 environment to accommodate your changing business requirements.
How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include customized training designed for individuals who want to expand their understanding of mainstream office productivity software and network infrastructure. Find out more about Progent's Office Word and Office 365 Word custom training, Office Excel and Office 365 Excel classes and consulting, Microsoft Project expertise, and classes on Apple macOS and OS X applications. In addition, Progent offers live remote webinar training classes. Virtual interactive classes offer a versatile and low-cost solution for training your IT team to operate a broad selection of important applications.
Progent also offers detailed documentation for all delivered services. These in-depth service reports provide your in-house IT staff a concise and helpful history of key technical issues surrounding your network and can shed light on how to anticipate and solve problems in the future.
Does Progent support Lync Server 2013?
Lync Server 2013, renamed Skype for Business, allows businesses of any size to build a centrally managed and secure communications environment that supports a BYOD computing model with instant messaging (IM), real-time presence, audio/video and web meetings with application sharing and whiteboard, and both IP-based and PSTN calling enabled for a wide assortment of desktop and mobile devices. Progent's Microsoft-certified Lync Server 2013 experts can assist you to assess the advantages of Lync Server 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid topology suitable for your current and future plans, deploy Lync 2013 in a way that expedites your ROI, and deliver live webinar and onsite training to your management staff and users. Progent offers expertise in critical components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync Server 2013 with popular Microsoft Office and Office 365 applications such as Outlook, Word and PowerPoint.
Who founded Progent?
Progent's founder and chief technologist, Les Kent, was the architect for a multi-media networking solution that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 35-year network support veteran and has managed the creation and implementation of hundreds of innovative information technology solutions using Microsoft and Cisco technologies. Mr. Kent started Progent in order to address the needs of small companies who can't justify the expense of maintaining a large IT group but who still need information networks with world-class dependability, security, and responsiveness.
How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by tracking the state of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT personnel and your Progent engineering consultant so that any looming issues can be addressed before they can disrupt your network. Read about Progent's entire ProSight series of low-cost network monitoring and management services for small businesses.
Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco CCIE-certified SIP infrastructure experts and Cisco CUBE integration consultants can assist your business to design, deploy, manage, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent offers cost-effective online or on-premises support to assist companies to migrate smoothly to a modern unified communications network that delivers accelerated return on investment. Progent's certified Microsoft unified communications experts can help you to set up interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
Does Progent support Microsoft and Cisco technology exclusively?
Progent's focus is Microsoft software and Cisco network technology, but
Progent has deep experience in the creation, installation, and integration of seamless networks
that incorporate products from a variety of popular vendors. Services available from Progent include Mac and iPad consulting, Linux integration, Sun Solaris coexistence with Windows, iPhone and iPad integration, Android phone integration, BlackBerry integration, Citrix Virtualization support, plus technical services for Computer Associates, HP/Compaq,
Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.
Can Progent provide the expertise of a CRISC-certified risk management consultant?
The CRISC certification program was initiated by ISACA to verify a consultant's ability to design, implement, and support IS control mechanisms to reduce risk. Progent can provide the expertise of a CRISC-certified risk management consultant to help you to develop and execute a risk management strategy that follows leading practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.
Where can I review testimonials from Progent's customers?
Progent has delivered online or onsite technical consulting assistance to companies in each state in the country. Many of these customers have shown their high regard for Progent in the form of testimonials to the quality of Progent's service personnel. Check out Progent's client testimonials to learn what they have said about the quality of Progent's network support services.
How can Progent help large enterprises?
Progent's consultants can assist large businesses to plan, deploy, and manage major rollouts of key Microsoft, Cisco, and Oracle RDBMS platforms by delivering support services including Active Directory (AD) consulting, Microsoft Exchange 2016 planning and deployment, Exchange 2013 Server consulting, SQL Server 2012 application development, Cisco network infrastructure design and troubleshooting, Oracle DBA and development support, MySQL expertise, and project management support. Progent has helped some of the world's largest companies to integrate mission-critical business network solutions powered by Microsoft technology and can deliver seamless branch office support for nationwide businesses with branch offices or in major cities through the U.S.
More Questions and Answers
If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula
and you require technical support, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified consultant,
call 831-600-4300 or visit Contact Progent.