Santa Cruz, California Microsoft Certified Exchange Support Team
MS Exchange and O365 Implementation Design Help, Migration Support, and Expert Troubleshooting
Progent's Microsoft-certified consultants have more than two decades of experience assisting businesses of all sizes to plan, install, and support email systems built around Microsoft Exchange. For businesses in Santa Cruz California, Progent offers a range of economical Exchange Server design and maintenance services to make sure that your messaging system delivers:
Data security and compliance
Inbound and outbound virus and spam defense and content management
Easy access for remote and mobile workers
Time-saving administration utilities
Universal inboxes with voicemail, IM, Presence, and video conferencing capability
Progent's Microsoft Exchange Server support and troubleshooting specialists can help your business to plan and implement non-disruptive migrations from outdated messaging environments to the latest Exchange release. Progent's 64-bit migration consultants can help you to assess the strategic benefits and costs of moving to a 64-bit edition of Exchange Server and can help you to design and execute a cost-effective upgrade strategy to a 64-bit release of Exchange. Progent's Power BI integration experts can show you how to utilize data from Exchange files to build modern visualizations to include in actionable Power BI analytical reports and dashboards. Progent can also help you to expand your Exchange-based messaging environment with the new generation of smartphones by providing BYOD integration services like Apple iPhone and iPad integration and Android smartphone integration.
Microsoft supports seamless hybrid ecosystems that integrate Office 365 and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is carried out on schedule and within budget. For details about Progent's consulting services for integrating Office 365 and on-premises Exchange systems, see Office 365 integration with on-premises Exchange.
Microsoft Exchange Server 2019 Deployment Services
Progent can help your organization in any phase of your upgrade to Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning high availability infrastructure for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Microsoft Teams or Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook. For more information, see Progent's Microsoft Exchange 2019 Server planning and configuration services.
MS Exchange 2016 Server Planning and Support
MS Exchange 2016's consolidated design permits simplified deployment and scale, more efficient use of hardware resources, and lower operational cost. Microsoft Exchange 2016 offers closer connectivity with Office 365, support for Microsoft Windows Server 2016, higher I/O performance, improved DLP, and more rapid recoverability, more extensive support for iOS and Android smart phones and tablets, comprehensive browser-based administration, and a more complete web client. Find out more concerning Progent's Microsoft Exchange 2016 consulting.
Microsoft Exchange 2013 Server Deployment
Exchange Server 2013 incorporates significant enhancements to the functionality of Exchange 2010 and delivers important innovations plus a revamped architecture. These improvements affect vital facets of IT including manageability, availability, compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the advantages of upgrading to Exchange Server 2013, design an efficient test and deployment strategy, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and support and management services for Exchange Server 2013. Find out more concerning Progent's MS Exchange Server 2013 support services.
Exchange 2010 delivered powerful new technology for fault-tolerant, protected, unified messaging. In comparison to Exchange Server 2007 or Exchange Server 2003, Microsoft Exchange 2010 Server is less expensive to install and support, simpler to administer and scale, richer in features, higher performance, less prone to system failure, more extensive in its support for mobile workers, and better equipped to protect business data and defend against malicious assaults. Read more concerning Progent's Exchange 2010 Server help.
Microsoft Exchange 2007 Help
Exchange 2007 Server is engineered to address the demands for protection, anywhere access, speed, and reliability. Exchange Server 2007 provides designed-in fault tolerance that delivers world-class robustness to keep your messaging environment up and running, defend against spam and viruses, and enable your organization to comply with government and industry standards. Read more details about Progent's Microsoft Exchange 2007 support.
Microsoft Exchange 2003 Help
Microsoft Exchange 2003 offers a dependable, expandable, and manageable infrastructure with 24◊7 messaging and collaboration plus reasonable licensing cost. Microsoft Exchange 2003 remains popular due to the fact that it enables a broad selection of collaborative activities, such as group scheduling utilities, chat groups, and team folders, and in addition provides sharing of data across physical, organizational, and protocol boundaries with functions like Instant Messaging, real-time data, and video conferencing. Despite the fact that Microsoft has withdrawn support for this older platform, Microsoft Exchange 2003 is nevertheless among the most widely used editions of the Exchange product line. Progent's consultants can help your business to maintain your existing Exchange 2003 solution or upgrade to a more advanced version of Microsoft Exchange Server. Learn more details concerning Progent's Microsoft Exchange 2003 consulting services.
MS Exchange Server 2000 Consulting
Unlike Microsoft Exchange 5.5, which uses its built-in directory, Microsoft Exchange Server 2000 utilizes Active Directory, offering a simplified administration and protection architecture. Microsoft Exchange Server 2000 retains a sizeable installed base although Microsoft has terminated support for the product. Progent's seasoned email engineers have a decade of background supporting Exchange Server 2000 and can help your company to maintain your current Exchange Server 2000 environment or explain the business benefits of more recent releases of Exchange and help you to upgrade efficiently to a newer incarnation of the industry's most popular email technology. Find out more details about Progent's MS Exchange 2K support services.
Hosting and Management Support for Exchange Server
Progent's Hosting and Management Support Services for Microsoft Exchange give smaller businesses with limited IT budgets and little spare executive bandwidth a safe, affordable, and low-stress alternative for running Microsoft Exchange by providing the robustness of a state-of-the-art colocation facility as well as the experience of Progent's Microsoft-certified group of support engineers. Find out additional details about how Progent's Hosting Services for MS Exchange Server can reduce IT expenses and management hassle and enhance email reliability, protection, and recoverability.
MS Exchange 2016 Server Migration Support Services
Progent can assist your business with any and all stages of your Exchange 2016 Server upgrade such as coexistence, piloting, moving mailboxes, decommissioning and management/end user training. Progent's Exchange consultants can assist you to evaluate the business benefits of deploying Microsoft Exchange 2016, plan and carry out an efficient migration, and deliver on-going troubleshooting. Progent can help your business to build a Microsoft Exchange 2016 Server environment hosted on local and/or cloud datacenters. Find out more about ways that Progent's Microsoft Exchange 2016 Server migration planning and support expertise can assist you to move cost-effectively from your current Exchange environment to MS Exchange 2016.
Exchange 2013 Server Migration Support
Exchange 2013 delivers important improvements its predecessor Exchange Server 2010 and introduces powerful new capabilities plus a simpler design. Progent's consultants can help your business to upgrade to Exchange 2013 utilizing as much as possible of your existing resources. Progent's experts can also assist you to integrate Exchange 2013 with Lync 2013, SharePoint 2013, and Office or Office 365 for enhanced collaboration support and eSearch capabilities. Learn how Progent's Exchange 2013 upgrade support can help you migrate efficiently to MS Exchange 2013 Server for on-premises, cloud-based, or hybrid deployments.
Exchange Server 2010 Migration Expertise
Progent offers expert support for each phase of your Exchange Server 2010 upgrade including end-to-end project management, site readiness preparation, project planning, specification of new software licenses and equipment needed, suggested sourcing, system testing at client site or at Progent's test facility, setting up temporary coexistence of MS Exchange 2010 Server and Exchange 2003 or 2007, deployment the production system, deactivating the old system, and webinar training for client's support staff and users. Find out more about ways that Progent's Exchange 2010 Migration Consulting Services can help your business to transition economically and productively from your legacy Exchange Server system to Microsoft Exchange 2010
Spam and Virus Filtering, Data Leakage Protection plus Email Content Filtering and Cloud-based Email Encryption ProSight Email Guard is Progent's spam and virus filtering, data loss prevention and email encryption solution that uses the technology of top data security companies to deliver centralized control and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Content Filtering and Data Leakage Prevention.
Migration Support for Microsoft Teams and Microsoft Skype for Business Server
Progent's Microsoft Teams consultants and Microsoft Skype for Business consultants offer remote and onsite expertise for organizations of any size to assess the costs/benefits of migrating to Microsoft Teams or Microsoft Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help you to design a local, cloud-based or hybrid deployment; integrate Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange, SharePoint Server and Office or Office 365; configure HA mechanisms; connect Microsoft Teams or Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can help you create and validate a security strategy for your Microsoft Teams or Skype for Business solution that meets government and industry requirements.
How to Contact Progent for Exchange Expertise
If your California IT organization is looking for an Exchange technology support expert, contact Progent at 800-993-9400 or see Contact Progent.
Progent's UNIX platform support services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience offers you a convenient single source to help you create and manage a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms including RedHat, SuSE Linux, Debian-GNU and Slackware.
Progent offers remote and onsite expertise to assist your organization with any facet of business intelligence reporting from troubleshooting or enhancing applications to designing and implementing a comprehensive business intelligence solution. Progent's BI consultants can assist you to maintain your existing BI system, assist you to migrate databases and applications from an outdated reporting product to a current one, and deliver custom online mentoring tailored to your individual requirements. Progentís business reporting consultants can provide experience in all popular BI reporting platforms such as the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Designer.
Progentís colocation center support services are designed for businesses with equipment located at IDCs or data center colocation hosting facilities and in need of on-demand in-person assistance at the colocation site as well as remote help from Microsoft and Cisco Premier experts. Progent provides a complete range of Internet Data Centers and data center and collocation consulting services including system architecture analysis, Windows and Linux server integration and maintenance, tech support for server and communications networking, design and installation of high availability systems, defining and implementing layered security structures, firewall configuration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server cluster systems.
Progent's webinars provide small businesses the affordability, simplicity, and flexibility of online learning and the effective training methods of expert teachers who utilize sophisticated collaboration software to emulate live, interactive classes. Progent can provide remote education for popular desktop applications including components of Microsoft Office such as Microsoft Excel, Word, Publisher, and Project: Microsoft Dynamics accounting and analytics solutions such as MS Dynamics GP (Great Plains); plus other top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's Citrix-accredited consultants can assist you to evaluate the business benefits of XenServer and other Citrix products, and can assist you to plan, test, implement, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your current XenServer environment and help you to optimize resource utilization, responsiveness, protection, uptime, and recoverability.
Progent provides live online training for an array of client apps and operating systems including Microsoft Office Excel, Word, Publisher and Outlook plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote instruction offers the advantages of traditional physical classroom seminars, such as instant communication between clients and trainers, but eliminates the costs of transportation and the hassle of attempting to synchronize the schedules of many students. Offered to single students or classes of any size, Progent's live online training allows the teacher to conduct the class from a remote office and the clients can be dispersed throughout a campus or across the the U.S. Live online learning supports proven teaching aids like broadcast white boards, electronic hand-raising, and shared applications. Sessions can be brief and personalized to specific topics or longer in duration and broader in scope.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, enhancing and repairing Microsoft SCOM environments and offer organizations of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to install and customize SCOM 2012 management packs based on leading practices for monitoring network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or onsite technical support to help you to remediate critical problems detected by SCOM 2012.
ProSight Data Protection Services offer small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates your backup activities and allows rapid restoration of critical files, apps and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide world-class expertise to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical data.
Progent can help you to utilize Cisco's infrastructure products to build a solid basis for your onsite, cloud-centric, or hybrid-cloud data center and streamline operations in key areas including resource consolidation, security and compliance, manageability, availability, and disaster recovery.
Progent provides consulting for security testing utilities such as LANguard from GFI for performing a variety of programmed network testing scans to identify potential security gaps. Progent has broad experience with network auditing tools and can show you how to understand audit reports and respond effectively. Progent can help you design security into your business processes, install scanning software, define and implement a protected network architecture, and suggest procedures to optimize the safety of your IT system. Progent's security professionals are available to show you how to configure a firewall, design secure remote connectivity to email and business applications, and install virtual private network. Progent's accredited security engineers can test the security of web applications and can conduct comprehensive information security audits of company-wide security to determine your company's compliance with key international security standards including HIPAA, PCI, and ISO 17799.
Progent's Juniper-authorized NetScreen engineer can assist your company to install and optimize NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to the latest Juniper technologies, and repair network infrastructure issues in Juniper-only or mixed-technology systems.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver centralized control and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's onsite gateway device adds a further level of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
Microsoft Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Internet Security and Acceleration Server and provides a centrally administered Internet gateway that delivers a single-server solution for a variety of security features such as an multi-layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting capabilities, permits custom reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to lower expenses and improve recoverability. Progent's Microsoft consultants can assist you to design and carry out pilot and production deployments; integrate Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also help your organization to upgrade economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Progent's Microsoft Premier professionals offer expert consulting for enterprise-wide deployments of Microsoft Exchange 2007. Progent's consultants can help you prepare for multi-site Exchange installations or updates and can supply local technicians to assist large companies with installations of Exchange Server 2007 in the or any region covered by Progent's consultants.
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Progent's Apple Mac experts can support the creative aspect of Mac computing by providing consulting services and training in graphics, audio, and motion video. Progent's consultants can provide expertise in a range of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post production studio.
Progent can help companies of any size to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and lower hardware investments. Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and restrictions of various cloud computing architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and make sure you avoid the common mistakes small companies make when moving to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Google Android smartphones and tablets.
Progent can provide the guidance of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management (ERM) strategy following best practices identified by CRISC and crafted to align with your organization's risk appetite, business goals, and budgetary guidelines.
Windows Active Directory requires significant hands-on experience to configure efficiently across a large corporation. Progentís Microsoft Premier consultants are experts in planning, deploying, and supporting sophisticated Microsoft Enterprise AD installations. Progentís areas of proven competence with Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, cleaning up residual beta software configuration objects in online Active Directory environments, and repair of failed configurations of AD and AD-integrated applications.
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Progentís Microsoft-premier consultants can assist your organization to update your desktops from 32 to 64 bits. Progent can assist you to calculate the risks and benefits of moving to 64-bit PC desktop computing, design an efficient migration strategy that minimizes business interruptions, and offer inexpensive, professional online support to assist your company to install 64-bit desktop operating systems and applications on your current hardware.
Progent's Microsoft and Cisco-certified consulting experts can assist you to assess the value of Exchange Server 2010 for your business and can help you to design and carry out an efficient upgrade to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer quick ROI by increasing your productivity, lowering the expense of hardware and service, simplifying management, and integrating your vital communications platforms.
Progent's Sun Solaris platform consulting services offer small businesses and developers support for administering and maintaining Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad range of expertise provides you with a convenient one-stop source to show you how to build and maintain a secure and reliable cross-platform network and communications environment that allows Sun Solaris and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Colocation data centers allow companies to share world-class data centers for housing computer hardware that supports mission-critical applications. Progent's Microsoft and Cisco premier IT experts can help your business with all aspects of your colocation program such as choosing and migrating to a colocation facility, designing network architecture, specifying hardware, on-premises and on-line maintenance, establishing offsite network administration, and education your support staff.
important characteristics of Microsoft Dynamics GP/Great Plains software include a modular structure that allows you to license just the components you need, a standards-based architecture built on Microsoft technologies to protect your investment and offer a tightly integrated environment, enhanced reporting services that permit you to monitor all operations, revenues and spending and sales trends, integration with Microsoft Office to speed access to business information, the ability to integrate information from almost any database or workstation application into Microsoft Dynamics GP/Great Plains, plus an open design that makes it possible to develop custom applications. Progent can help you set up and support a reliable, secure server and communications network to support Microsoft Dynamics GP/Great Plains, and can provide expert GP consultants to show you how to convert the powerful features of Dynamics GP/Great Plains business accounting software into a high-value business solution.
Progent's Microsoft-certified consultants offer network help and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting team can show you how to design, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).
Progentís Wireless Site Survey makes it easy to design and implement a Wi-Fi wireless LAN adapted to your environment, providing your business a wireless solution that delivers the coverage, speed, load-handling capability, Quality of Service, data protection, and hand-off ability your company requires. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed onsite service.
Progent offers the support of a certified consultant with expertise deploying products from the major telepresence vendors including Cisco, Polycom, and LifeSize and can assist your company to design, configure, upgrade, or maintain a video conferencing environment that preserves your current investment and maximizes the business value of your IT network. Progent can also provide the expertise of infrastructure engineers who can help businesses of any size to build and maintain a network that provides the performance, reliability, protection, and scalability required to support your video conferencing/telepresence environment.
Progentís IT outsourcing support offerings for small companies include planning Server 2003, .NET Server, and BackOffice environments, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and in-person repair, resolving chronic IT problems, and producing a comprehensive security plan. Progent can show you how to enhance system reliability and throughput via zero-downtime technologies, redundant network architecture, and proactive network monitoring. Progent also offers special project assistance for major upgrades and can assist with requirements definition, product identification, BOM development, sourcing selection, procurement logistics, and professional documentation. Progentís IT outsourcing help also includes training for office productivity programs such as Microsoft Office XP.
ProSight Data Protection Services offer small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates and monitors your backup activities and allows rapid recovery of vital files, applications and VMs that have become lost or damaged as a result of component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your critical data.
Progent's short-term staff augmentation services enable businesses to meet sudden increases in demand for network professionals without dealing with the expense and delays that come with identifying and recruiting reliable technical workers and without adding to your full-time head count.
Progentís data center support services are designed for companies with equipment located at IDCs or data center co-location hosting facilities and requiring on-demand in-person help at the colo site as well as remote support from Microsoft and Cisco Premier professionals. Progent offers a full array of Internet Data Centers and IDC and colo consulting services such as system architecture analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and communications networking, development and installation of fault tolerant systems, defining and implementing layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and planning high-availability server clustering systems.
Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Microsoft Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both IP-based and public switched telephone network telephony. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office or cloud-based Office 365 and streamlines management via integration with Windows AD. Lync can also reduce expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide online and on-premises support services to assist you to maintain and troubleshoot your current Lync Server 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist your organization to plan and execute an efficient Skype for Business upgrade.
Progent can provide one-on-one education customized for individuals who wish to broaden their knowledge of the Apple macOS and OS X platform, Apple Mac computers, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one online training for Mac application software.
Progent can help businesses of any size to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower hardware expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local applications and network infrastructure and ensure that you sidestep the common mistakes small organizations make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN connections and also to integrate Apple iOS devices and Google Android smartphones and tablets.
Progent's Microsoft-certified network engineers can assist you to assess the benefits of Microsoft Exchange 2010 for your company and can help your IT staff to design and implement an efficient upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will provide quick ROI by increasing your workers' efficiency, cutting the expense of hardware and support, simplifying administration, and consolidating your key communications technologies.
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid development of cutting-edge enterprise-class applications that can give your business a significant competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in designing, installing and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.
Progent can help you to understand the many subscription plans available with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent supports cross-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and maintain hybrid solutions that seamlessly integrate on-premises and cloud products and services.
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VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and verify a consistent workflow for restoring applications and services quickly after a breakdown. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, updates and patches and can generate audit reports to confirm full service recovery, validate SLAs and demonstrate compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, configure, test and administer a disaster recovery solution powered by VMware SRM.
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Progent's Standard Help Desk Services offer an end-to-end service desk solution that manages all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Support services are offered at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve challenging problems.
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Progent's Microsoft-certified Intune consultants can assist you to understand the business value of adopting Intune for administering your web-facing mobile computers including notebooks, phones, and tablets powered by Windows, iOS, and Android. Progent's Intune consultants can assist you to configure policies, plan and deploy pilot systems to evaluate the appropriateness of Intune for your environment, install Intune across your IT ecosystem, integrate Intune with SCCM for unified change management, and troubleshoot your Intune deployment.
Progent's Microsoft and Cisco-certified consulting experts can help your organization to determine the value of Exchange Server 2010 for your business and can help your IT staff to plan and carry out a smooth migration to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will provide fast return on investment by improving your workers' efficiency, lowering the cost of equipment and service, simplifying management, and consolidating your vital communications technologies.