|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's SCVMM 2012 consultants can assist organizations of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; plan, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist your business to migrate from a legacy edition of SCVMM or from a third-party management system, and Progent can help you to enhance and repair your current SCVMM 2012 environment to make sure you realize the highest possible return on investment. Progent can also provide SCVMM 2016 migration consulting to help you to design and carry out a smooth migration from SCVMM 2012 to SCVMM 2016 in order to take advantage of new security features, more affordable VMM storage fabric, and other enhancements.
Does Progent provide consulting services for Microsoft Small Business Server?
Even though the Microsoft Small Business Server family is no longer available, this software package is still popular. Progent offers a range of Microsoft Small Business Server consulting services for all releases of the platform. Also, Progent's Windows Server 2012 R2 Essentials consulting experts can help your organization to evaluate the possible advantages of transitioning from an on-premises datacenter powered by Small Business Server version 2011 or earlier to a more cloud-centric computing model by carrying out an upgrade to Windows Server Essentials and to Microsoft's cloud-based applications. Regardless whether your servers and applications are hosted on a local datacenter, in the Microsoft Cloud, or across a hybrid mix of both, Progent can provide full-service consulting, troubleshooting, and software development services for Microsoft's strategic platforms including Windows Server, Exchange, SharePoint, and SQL Server.
Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
Microsoft Exchange Server 2016 offers significant enhancements over previous releases of the Exchange platform with features such as built-in capability for fault-tolerant mailbox server clusters called Database Availability Groups or DAGs the ability to use low-cost disk drives to slash the cost of large e-mail inboxes, a more powerful OWA web client compatible with all popular web browsers, sophisticated voice mail handling including voice-to-text translation, and a wealth of tools for enhancing security and compliance. Microsoft calculates that if carefully deployed, up-to-date versions of Microsoft Exchange Server can cut messaging expenses by 50-80%. Because Microsoft no longer supports Exchange 2003, organizations have an additional incentive to ask Progent's Exchange 2016 consultants about migrating to the newest release of Microsoft Exchange.
How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with synchronous replication to deliver fast, zero data loss disaster recovery (DR) between datacenters located up to 300km apart. Progent offers the skills of a certified NetApp MetroCluster consultant who can help your business to plan, configure, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your technical requirements and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by providing help with tasks like assigning disk pools, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, setting up a TCP/IP configuration replication network, and testing your DR system to show compliance with industry standards and government mandates.
Does Progent offer consulting services for Microsoft Office and Office 365?
Progent's certified Office and Office 365 experts can help businesses of any size to integrate Office desktop and Microsoft Office 365 apps such as Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a cohesive solution that offers fast return on investment and enables improved business outcomes. Progent can help your company to interface Office or Office 365 applications with one another and with other core Microsoft platforms such as SharePoint Server, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems with different versions of Microsoft Office desktop and can provide customized online Microsoft Office and Office 365 instruction to individuals or groups.
Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a diverse range of security solutions from Microsoft and Cisco, Progent offers small and mid-size businesses expert help for solutions from other major Firewall vendors including Checkpoint Software, WatchGuard, Netscreen, SonicWALL, and Symantec. Progent can help you create a detailed security plan and select appropriate products from a variety of vendors to support your security goals while sticking within your budget limits.
Does Progent support Citrix desktop virtualization software?
Progent's Citrix desktop virtualization experts can assist your business to plan, deploy, administer, and support a virtual Windows application delivery system by offering XenDesktop consulting and XenApp support. Progent's Cisco CCIE network consultants can show you how to enhance your infrastructure for delivering server and client-side applications, and Progent's datacenter support consultants can help you to administer and maintain an off-site datacenter that features high availability, enhanced protection, and fast recovery. Progent can also help you with other virtualization solutions from Citrix by offering Citrix XenServer expertise and Citrix Essentials for Hyper-V support.
What are the advantages to my business of Progent's network monitoring services?
Microsoft System Center Operations Manager increases the availability of business-critical applications by proactively detecting and helping to resolve problems before they are able to bring down a network. Microsoft System Center Operations Manager can optimize network performance by checking user-defined performance levels and usage profiles on critical servers, allowing network support staff to be more selective in integrating performance-related products and to clean up trouble areas before they cause serious system traffic jams. However, setting up Operations Manager to take full advantage of this sophisticated monitoring software can be a challenge. With over five years of experience with the NetIQ software upon which MOM is derived, Progent's network experts can help you choose the right System Center Operations Manager components, deploy and configure Operations Manager, and create specialized rules, scripts, reports and alarms for your enterprise. Progent can also document Operation Manager's server monitoring rules and procedures for your IT organization.
What is Progent's response time for providing online technical support?
Progent's Technical Response Center (TRC) is committed to providing the best quality of remote network support possible for both emergency as well as non-critical problems. For emergency issues that affect multiple workers, vital people, or a line-of-business application, the Technical Response Center can engage within an hour. For standard problems, the TRC is committed to respond in two hours or less. Under any circumstance, your ticket will be generated quickly and correctly, You will receive an acknowledgement from the trouble ticket system, and the TRC will get in touch with you on every corrected problem to make sure you are satisfied with the outcome and ready to close out the trouble ticket. Learn more details concerning Progent's Technical Response Center Customer Commitment.
More Questions and Answers
If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula
and you require technical help, information technology outsourcing, or high-level expertise from a Progent engineer,
call 831-600-4300 or visit Contact Progent.