|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's certified Office Word and Office 365 Word consultants can provide a broad range of economical online support services to help your organization to manage and troubleshoot your legacy Microsoft Word environment or help you to upgrade to a newer release of Office Word. Support available from Progent's experts include VBA software development, isolating and fixing compatibility issues between various releases of Word, interfacing Office Word with other Office apps like Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,network optimization for dependable. reliable cloud access, security consulting, and smart phone synchronization, and online Office Word and Office 365 Word training classes customized for individuals or groups.
How can Progent help me integrate Microsoft System Center 2012 R2?
Progent's System Center 2012 consultants have over a decade of experience integrating, maintaining and fixing the core platforms included with Microsoft System Center and can help your organization to plan, configure, support, and fix your System Center 2012 R2 solution to maximize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent also offers System Center 2016 migration consulting to help you to move to the current version of Microsoft System Center from an earlier release or from a third-party IT management platform to provide the benefits of best-in-class deployment, management automation, security and compliance, plus infrastructure and application availability and performance monitoring.
What are the advantages to my business of Progent's network monitoring services?
Operations Manager increases the stability of line-of-business applications by proactively detecting and helping to resolve problems before they can crash a server. Operations Manager can optimize system performance by checking user-defined performance levels and usage patterns on key servers, enabling IT managers to be more selective in integrating performance-related products and to eliminate problem areas before they cause serious system traffic jams. However, configuring Microsoft Operations Manager to take full advantage of this state-of-the-art monitoring software can be tricky. With more four years of experience with the NetIQ software upon which MOM is derived, Progent's consulting staff can help you pick the right Operations Manager components, install and configure Operations Manager, and generate specialized rules, scripts, reports and alarms for your enterprise. Progent can also record Operation Manager's server monitoring policies and procedures for your IT organization.
Does Progent offer special IT outsourcing packages for mid-sized businesses?Managed Network Monitoring Package
Comprehensive Network Monitoring Package
Progent offers mid-sized companies in the and in major cities across the S. two basic
outsourcing support programs based on System Center Operations Manager:
To see a single-page printer-friendly fact sheet describing Progent's two Network Monitoring Packages for mid-sized companies, click:Network Monitoring Packages.
Does Progent Offer Business Continuity Planning Services?
Progent can provide advanced remote consulting for business continuity planning, validation, and education to help you to respond to possible disasters, reduce downtime for your vital IT operations, avoid lost information, and comply with regulatory mandates and business requirements. Progent's business continuity experts can work closely with your management and IT support group to perform business impact evaluation, define interdependencies, identify human and physical resources needed to run your organization, prioritize key network services and define acceptable restoration times, qualify hot backup centers, configure secure offsite access capability for key employees, implement emergency notification mechanisms and define responsibilities for personnel, write a complete recovery plan, and train key people to execute the agreed upon plan. Progent's Windows Server 2016 disaster recovery experts can assist you to create a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's massive Azure cloud.
How can Progent help local governments and school districts with IT management?
Progent has extensive experience delivering a full-spectrum of online network consulting and urgent repair services to local governments and school districts across the United States. Progent is one of the pioneers in delivering expert remote network support and has provided IT solutions to clients in all 50 states. Progent's remote computer support for local governments eliminates travel expenses and solves problems faster than onsite service calls.
Can Progent help me maintain or upgrade my Exchange 2010 system?
Improvements in Exchange Server 2010 for software-driven telephony include speech-to-text translation for quickly scanning your stored voice mail instead of listening to every message, automatic attendants to greet callers and help them to work through your voice messaging menus, programmable answering processes to transfer or scan incoming calls based on Caller ID or contact information, and text messaging notifications about unanswered calls or voice mail. While Exchange 2010 is still a reliable unified messaging platform, more powerful versions of Exchange Server have supplanted it. Progent's Microsoft Exchange 2010 professionals can assist your company to manage and repair your existing Exchange 2010 environment. Progent's Microsoft Exchange 2016 experts and Office 365 Exchange Online cloud solutions consultants can also help you analyze the strategic advantages and engineering risks of upgrading to a current, edition Exchange Server.
Does Progent offer stealth penetration testing services?
Stealth penetration checking is a key part of any comprehensive IT system security plan. Progentís security professionals can perform extensive stealth intrusion security checks without the awareness of your organization's internal IT staff. Unannounced penetration testing shows whether current security defense tools such as intrusion incident alerts and event history monitoring are properly set up and actively monitored.
Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent has put together two ultra-affordable service bundles intended to allow small businesses to receive a professional network security evaluation from a premier security engineer. With Progent's External Network Security Inventory Checkup, a security engineer runs a comprehensive examination of your IT infrastructure from beyond your firewall to determine potential weaknesses in the security posture you present to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional runs a system scan from an authorized computer within your firewall to determine your exposure to internal assaults. The two security inventory services are configured and run from a protected remote location.
Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís business information reporting experts offer remote and on premises consulting to help you with any facet of business intelligence (BI) reporting ranging from debugging or modernizing applications to designing and implementing a comprehensive BI solution. Progent's management reporting experts can assist you to maintain your current reporting environment, help you to migrate reports and databases from an outdated reporting platform to a current solution, and provide as-needed online mentoring tailored to your specific needs. Progentís management reporting professionals can provide expertise in the leading BI reporting platforms including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.
How Can Progent help our company support or upgrade Exchange 2013?
Microsoft Exchange Server 2013 includes major enhancements to the capabilities of Exchange 2010 and delivers important innovations as well as a revamped structure. These enhancements favorably impact vital IT areas including ease of administration, availability, compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can provide remote or on-premises support to help you manage, optimize and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more up to date version of Exchange Server in a local, cloud-hosted, or hybrid deployment model.
Does Progent offer consulting services for Microsoft Office 365 Excel?
Progent's Microsoft-certified Office 365 Excel development consultants can provide cost-effective remote development services for programs that utilize Microsoft Office Excel or Office 365 Excel as a platform for custom business applications. Progent's engineers can assist you to plan, program, pilot, install, and manage new software; maintain and enhance existing software; and migrate programs based on older versions of Office Excel to current ones. Progent offers support for VBA and Office Access programming and can assist your company to integrate Excel-based software to Microsoft SQL Server or other external DBMs that can incorporate real-time information. Progent can also assist you to implement solutions that combine Excel with other Microsoft platforms including Office Word, PowerPoint, Project, and SharePoint Server. Progent can also help you to migrate to newer Excel versions, including the latest 64-bit release, and can deliver affordable online webinar training classes in Excel that can be tailored for a single person or large groups.
Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
Microsoft Exchange Server 2016 improves the performance and simplifies the deployment of DAGs, which offer an automatic failover cluster for high availability (HA). Database Availability Groups in MS Exchange Server 2016 lower failover delay by as much as 33% compared to Exchange 2013. Other improvements include setup defaults that correspond to leading practices for disaster recovery. Progent's certified Exchange consultants offer Database Availability Group consulting services to help your business to create, implement and manage a DAG environment the offers advanced security for your Exchange 2016 mailbox servers.
How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating efficiently by checking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT management staff and your assigned Progent engineering consultant so that all potential problems can be addressed before they have a chance to disrupt your network. Find out about the entire ProSight series of value-priced network management outsourcing services for small and medium-size organizations.
More Questions and Answers
If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula
and you are looking for technical assistance, IT outsourcing, or high-level services from a Microsoft or Cisco certified engineer,
call 831-600-4300 or visit Contact Progent.