Microsoft Dynamics RMS (Retail Management System)
Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent can provide remote or on-premises help from a certified CCIE specialist to help your business to design, deploy, administer and repair unified communications networks based on Cisco Unified Communication technology in a local, cloud-based, or hybrid cloud environment. Progent's Cisco-certified Unified Communications engineers have in-depth backgrounds assisting companies of any size to build collaboration ecosystems by delivering expert services that include Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager system design and deployment, IP voice and video phones setup, and Cisco wireless IP phone deployment. Progent can help you with Cisco's extensive library of Unified Communications applications such as Cisco Jabber, WebEx, Unity Express, Cisco Unified Contact Center Express, and Unified Attendant Console.
What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's certified Office Word and Office 365 Word consultants offer a wide selection of affordable remote support services to assist you to maintain your legacy Microsoft Office Word solution or help you to migrate to a newer version of Office Word. Services available from Progent's experts include VBA programming, identifying and resolving compatibility problems between different versions of Office Word, interfacing Office Word with different Office apps like Office Excel and Microsoft Outlook or with third-party platforms and plug-ins,network optimization for dependable. reliable cloud access, security support, and smart phone and tablet synchronization, and online Office Word and Office 365 Word training tailored for your special requirements.
How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering with synchronous replication to provide fast, zero RPO disaster recovery between sites located up to 300km away from one another. Progent can provide access to a NetApp MetroCluster consultant who can assist your business to design, configure, manage, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that meets your functional needs and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by providing guidance with procedures such as assigning disk pools and shelf IDs, arranging aggregate and plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your DR system to prove adherence with information assurance standards and regulatory requirements.
How does Progent handle problem escalation?
Progent uses a collaborative model for problem escalation, making it efficient to deal with even the toughest network issues that can crop up occasionally. By leveraging 100s of consulting-years of background from Progent's Microsoft and Cisco-premier consultants, Progent can quickly and cost-effectively resolve issues that would stymie most computer service companies. Working with thousands of businesses on implementation and integration projects every year provides Progent a unique understanding concerning what techniques work and which do not in solving network issues.
Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, acts as the center of Cisco's collaboration solution. Unified Communications Manager and Cisco Unified Communications Manager Express provide an advanced IP-PBX by integrating with unified messaging applications that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's CCIE-certified CUCM experts can assist with any aspect of Unified CM support and troubleshooting in areas that include integrating VoIP phones and video phones, designing dial plans, setting up SIP trunks and CUBE session border controllers, installing ISR routers with CUBE support, creating Cisco UCS server clustering solutions for high availability, and integration with Exchange Server.
Does Progent offer fast and affordable network health audits?
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size organizations to obtain an objective evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management tools available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner and more secure AD implementation. Both versions also offer the long-term benefits of advanced remote network monitoring and management technology. These advantages can include lower-cost management, better compliance with information security requirements, higher utilization of network resources, faster problem resolution, more dependable backup and recovery, and less downtime. To find out more about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.
Can Progent Help with Oracle Database Administration and Application Development?
Progent offers affordable access to an Oracle expert for Oracle DBA services or an Oracle software programmer. Progent can help you to develop effective solutions for critical Oracle DBA tasks such as performance tuning, backup/recovery processes, and information protection, or train your in-house personnel to follow industry best practices for simplifying various administration tasks. Progent can in addition offer the services of a PL/SQL programmer to assist your company to design, tune, enhance, or migrate Oracle programs that can range from forms to database-powered web commerce sites. Progent has skill using SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune current SQL programs by utilizing Oracle's SQL Access Advisor.
How can Progent help my business with a complex Active Directory deployment?
Progent's Microsoft-certified Active Directory consultants have deep experience troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, lost AD objects, clean-up of beta software configuration objects in on-line Active Directory environment, and fixing of unsuccessful setups of Active Directory and AD-enabled applications. Progent is also experienced in working with advanced Active Directory utilities such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also recommend configuration strategies that address key issues including AD naming conventions, hierarchical model, IT management structure, utilization and structure of group policy objects, as well as protection and monitoring definitions. Progent can also evaluate the impacts of alternate server and service configurations on capability and speed. Progent can help businesses to plan and roll out configurations of Active Directory Domain Services by delivering Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.
How can Progent help us design and manage a virtualization solution?
Virtualization technologies allow businesses to optimize resource utilization, streamline network management, and enhance application availability and security. operate multiple virtual servers on a single actual computer. Typical applications for virtualization include resource consolidation, low-cost platforms for programs that only run on older OS software, and affordable quarantining of software development or testing environments from on-line systems. Progent's virtual server engineers offer Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization support services, Windows Server Hyper-V Virtualization consulting, VMware vSphere configuration and troubleshooting, VMware NSX virtual network architecture and management, and Citrix XenServer virtual server support. Progent can install virtual servers to optimize performance, fault tolerance and ease of administration while at the same time cutting costs; suggest and test business recovery plans that reduce productivity loss in case of a catastrophic failure; and provide ongoing support, repair, and consulting assistance as virtualization technology advances.
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