707-303-4400
131 Stony Circle
Santa Rosa, CA 95401
Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.
City | Address | Phone | Link |
San Jose Headquarters |
2570 N. First Street, 2nd Floor San Jose, CA 95131 |
408-240-9400 | San Jose Network Support Services |
Fremont | 37053 Cherry Street Newark, CA 94560 |
510-933-0400 | Fremont Network Support Services |
Hayward | 26250 Industrial Blvd Hayward, CA 94545 |
510-300-1400 | Hayward Network Support Services |
Oakland-Berkeley | 1300 Clay Street Oakland, CA 94612 |
510-899-7400 | Oakland-Berkeley Network Support Services |
Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 |
650-543-0400 | Palo Alto Network Support Services |
Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 |
707-772-1334 | Petaluma Network Support Services |
Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 |
925-621-2400 | Pleasanton Network Support Services |
Roseville-Citrus Heights | 6520 Lonetree Blvd Rocklin, CA 95765 |
916-910-1200 | Roseville Network Support Services |
Sacramento | 1100 N Market Blvd Sacramento, CA 95834 |
916-273-1400 | Sacramento Network Support Services |
San Francisco | 388 Market Street San Francisco, CA 94111 |
415-321-5400 | San Francisco Network Support Services |
San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 95131 |
408-240-9400 | San Jose Network Support Services |
San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 |
650-931-2400 | San Mateo Network Support Services |
San Rafael | 700 Larkspur Landing Cir Larkspur, CA 94939 |
415-526-1400 | San Rafael Network Support Services |
Santa Cruz | 101 Cooper St, #4526 Santa Cruz, CA 95062 |
831-824-2134 | Santa Cruz Network Support Services |
Santa Rosa | 131 Stony Circle Santa Rosa, CA 95401 |
707-303-4400 | Santa Rosa Network Support Services |
Vacaville | 3336 N Texas St Fairfield, CA 94533 |
707-470-1313 | Vacaville Network Support Services |
Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 |
925-362-2400 | Walnut Creek Network Support Services |
What are the advantages of being a Microsoft-certified Partner?
Because Progent is a Microsoft-certified Partner, each Progent MCSE support expert and IT consultant can utilize the technical and training tools needed to offer the best network support available. Progent delivers world-class expertise in the design, implementation and maintenance of Microsoft-based business solutions. Progent's Microsoft-certified IT support professionals offer Active Directory consulting, Microsoft Exchange 2016 Server upgrade support, Exchange 2013 consulting, Exchange 2010 management, Exchange Server 2003 upgrade help, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 integration, Microsoft Windows Server 2008 consulting, plus Windows 10 planning and migration consulting, Windows 8.1 consulting expertise, Windows 7 maintenance, Microsoft Office and Office 365 development and training, and Dynamics GP (Great Plains) development.
Can Progent help us integrate Office 365 applications and cloud hosting services?
Office 365 is Microsoft's extensive family of productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Office 365 apps and cloud-based services are available in a variety of subscription plans intended for customers ranging from individuals and home offices to enterprises. Progent offers quick and affordable remote access to specialists with expertise in Microsoft, Mac, Apple iOS, and Android technology. Progent can assist you to evaluate the many subscription plans offered with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent's Office 365 integration consultants support multi-vendor environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid ecosystems that transparently combine local and cloud resources.
What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's Microsoft Office Word and Office 365 Word consultants can provide a wide range of affordable online consulting services to help your organization to manage and troubleshoot your existing Microsoft Word solution or help you to move to a current version of Microsoft Office Word. Support available from Progent's experts include VBA software development, isolating and resolving compatibility problems between various versions of Office Word, interfacing Word with other Microsoft Office applications such as Office Excel and Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security support, and smart phone and tablet integration, and remote Office Word and Office 365 Word training classes customized for your special requirements.
How Can Progent help us with SQL Server 2014?
Microsoft SQL Server 2014 includes major enhancements in critical areas including performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all workloads including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and onsite consulting services including system design, deployment, management, remediation, and software development services to help businesses of all sizes to realize fast return from their SQL Server 2014 investment. If you are currently running Microsoft SQL Server 2014, Progent can assist you to carry out a cost-effective migration to Microsoft SQL Server 2016.
How Can Progent help us integrate NetApp's MetroCluster zero-data-loss disaster recovery platform?
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with synchronous replication to provide fast, zero RPO disaster recovery between datacenters that are as far as 300km away from one another. Progent offers the skills of a NetApp MetroCluster consultant who can help your business to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your technical needs and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by delivering help with procedures like assigning disk pools, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and testing your DR solution to show adherence with information assurance standards and government requirements.
How can Progent help my business integrate Windows Hyper-V server virtualization software?
Progent's Microsoft-certified Windows Server 2016 experts and Windows Server 2012 R2 support experts can assist you to evaluate the possible benefits of Hyper-V-powered server virtualization for your company, conduct test implementations to validate Hyper-V's operation with your production applications, evaluate your network infrastructure for smooth performance with virtualization technology, assist you in moving to Microsoft Windows Server 2016 or Windows Server 2012 R2 and configuring Windows Hyper-V, train your IT personnel to monitor and administer Hyper-V, offer world-class consulting support for enhancing the protection of your virtual servers, establish and test disaster recovery procedures that optimize system availability, and provide ongoing consulting and technical support including low-cost online troubleshooting and turn-key Help Desk services.
How can Progent's consultants help with Microsoft SQL Server?
Progent's SQL Server consultants, database software programmers, database administrators, project management consultants, Cisco network architects, business continuity planning specialists, and IT security consultants can help you to support and expand your SQL Server solution, develop or update data-driven business software, evaluate the potential business benefits of upgrading Microsoft SQL Server 2016 or migrating to SQL Server 2014 from an older release of SQL Server or from a different database platform, set up test environments at your site or at Progent's lab, plan and carry out a smooth transition to SQL Server, and configure an efficient and secure IT infrastructure that lets you maximize the strategic benefit of SQL Server.
Does Progent offer consulting support for Altaro VM Backup software?
Altaro VM Backup software offers small businesses a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud architectures and also enables cost-effective backup to Microsoft Azure storage. Top features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for minimizing your exposure to data loss, advanced encryption, granular restore capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for VMware vCenter for handling large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up online virtual machines with zero downtime. Progent is an Altaro partner and offers a wide array of services to assist you to design, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup software. To find out more, visit Altaro VM Backup Certified Consultants.
What are the advantages to my business of Progent's network monitoring services?
Microsoft System Center Operations Manager increases the reliability of business-critical programs by proactively detecting and helping to resolve trouble spots before they can crash a server. Microsoft System Center Operations Manager can optimize network throughput by examining user-defined performance thresholds and use patterns on critical servers, enabling IT support staff to be more proactive in adding performance-related resources and to eliminate problem areas before they bring about severe system traffic jams. However, configuring System Center Operations Manager to take full advantage of this feature-rich monitoring solution can be tricky. With over five years of experience with the NetIQ technology upon which MOM is based, Progent's consulting staff can help you pick appropriate Microsoft System Center Operations Manager components, deploy and integrate Operations Manager, and create custom rules, scripts, reports and alarms for your network environment. Progent can also record Operation Manager's server monitoring rules and procedures for your IT staff.
Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco VoIP phone and video IP phone consultants can assist you to integrate, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the latest media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally known as CallManager, or with Cisco Unified CM Express to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent can provide support with any facet of Cisco IP Phone integration including reviewing dial plans, resolving IP phone registration issues, setting up SIP PSTN trunks and CUBE internetworking, deploying ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server failover and Cisco SRST solutions for survivability.
How Can Progent help our company support or upgrade Exchange 2013?
Microsoft Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features plus a redesigned structure. These improvements favorably impact key facets of IT like ease of administration, availability, security, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can deliver online or on-premises support to help you manage, tune and debug your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more up to date release of Exchange Server in a local, cloud-based, or hybrid deployment model.
Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
Microsoft Exchange 2016 enhances the speed and simplifies the deployment of Database Availability Groups (DAGs), which offer automatic failover for maximum uptime. DAGs in MS Exchange 2016 Server reduce failover times by as much as one third compared to Microsoft Exchange 2013. Additional improvements include configuration defaults that correspond to industry best practices for disaster recovery. Progent's certified Exchange consultants offer Database Availability Group consulting services to help you to create, implement and manage a Database Availability Group solution the offers advanced security for your Exchange mailbox servers.
Does Progent support Lync Server 2013?
Lync 2013, renamed Skype for Business, allows organizations of any size to create a centrally managed and secure communications environment that permits a Bring-Your-Own-Device computing style with instant messaging (IM), presence, web meetings with application sharing, as well as IP and PSTN calling across a broad assortment of stationary PCs and handheld clients. Progent's certified Lync 2013 experts can assist you to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or mixed topology suitable for your current and long-term plans, deploy Lync Server 2013 in a way that expedites your ROI, and provide live online and on-premises training to your IT team and users. Progent has in-depth expertise in critical pieces of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with popular Microsoft Office and Office 365 apps including Outlook clients, Word and PowerPoint.