To get fast remote assistance with computer security issues, businesses in Santa Rosa California can find expert expertise by contacting Progent's security engineers. Progent's online service consultants are ready to offer efficient and economical help with security problems that are impacting the productivity of your network. Progent's accredited security engineers are premier to support systems powered by Microsoft, Linux, macOS and OS X, Sun, and major versions of UNIX. Progent's wide selection of services addresses firewall expertise, email filtering and encryption, protected network infrastructure, and disaster recovery planning. Progent's technical support staff has earned the world's top security accreditations including Certified Information Systems Auditor (CISA) and ISSAP.
Progent offers online security help on a by-the-minute basis without minimum call duration and without additional charges for setup or off-hour service. By billing by the minute and by delivering world-class expertise, Progent's pricing policy keeps costs under control and avoids situations where simple solutions turn into major bills.
Our Network Has Been Hacked: What Should We Do?
In case your network is currently experiencing a security crisis, visit Progent's Urgent Remote Network Help to learn how to receive immediate help. Progent maintains a team of seasoned network security experts who can provide online and onsite assistance that includes containment, mitigation, recovery, forensics, and enhancement of your security profile to guard against future attacks.
For businesses who have prepared beforehand for an attack, the formal incident handling procedure outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of handling a serious security penetration.
Introduction to Security Support Services
Managing network protection plus preparation for restoring critical data and systems after an attack demands a continual process involving an array of technologies and procedures. Progent's certified security experts can help your organization at whatever level in your efforts to safeguard your IT network, from security assessments to designing a comprehensive security program. Key technologies supported by Progent's experts include Security Planning and Implementation, Data Restoration and Security Forensics, and Managed Protection from E-mail-Based Attacks.
Planning and Building Protected Networks
Every company should have a thoroughly thought out security plan that incorporates both preventive and reactive elements. The pre-attack plan is a collection of steps that helps to minimize vulnerabilities. The reactive plan specifies procedures to help IT personnel to evaluate the damage caused by a breach, remediate the damage, record the event, and revive network activity as soon as feasible. Progent can show you how to incorporate protection into your company processes. Progent can install scanning utilities, create and build a secure computer infrastructure, and recommend procedures and policies to optimize the safety of your computing environment. Progent's security experts are available to help you to set up a firewall, design safe remote access to e-mail and information, and install an efficient virtual private network (VPN).
If your company is looking for an affordable way for outsourcing your security administration, Progent's Round-the-clock Network Support Packages feature non-stop online network monitoring and immediate response to emergencies.
Hybrid Cloud Solutions
Progent can help your company you to design, deploy, administer and repair enterprise hybrid cloud solutions that incorporate local and cloud hosted infrastructure and that are compliant with regulatory security standards. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)
System Restoration and Failure Analysis
Progent offers skill in recovering systems and servers that have been hacked, are in question, or have ceased to function as a result of a security penetration. Progent can help assess the damage resulting from the assault, return your company to ordinary business operations, and recover data lost owing to the event. Progent's certified specialists can also oversee a thorough failure analysis by examining activity logs and using a variety of proven forensics techniques. Progent's experience with security problems minimizes your business disruption and permits Progent to suggest effective measures to avoid or contain future attacks.
Ransomware Removal and Recovery Consulting
Progent offers the services of experienced ransomware recovery experts with the knowledge to reconstruct an information system that has suffered an attack by a ransomware virus like Ryuk, Dharma, Hermes, or MongoLock. To learn more, see ransomware cleanup and recovery services.
Work-from-Home (WFH) Cybersecurity Consulting
Work-from-Home staff members commonly utilize their personal computing devices and often work in a unsecured physical environment. This situation increases their vulnerability to malware attacks and calls for judicious deployment of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, extensive end-user education, and the development of security policies built on best practices. Progent's seasoned team of telecommuter support consultants can assist you to design, implement and manage an effective cybersecurity solution that protects critical IT resources in networks that include at-home workers.
Software/Firmware Update Management Services
Progent's managed services for patch management offer businesses of any size a flexible and affordable alternative for assessing, testing, scheduling, implementing, and tracking updates to your ever-evolving information network. In addition to optimizing the protection and functionality of your IT network, Progent's patch management services permit your IT team to concentrate on more strategic initiatives and activities that deliver maximum business value from your information network. Learn more about Progent's software/firmware update management services.
Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight line of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's next generation behavior-based analysis tools to guard endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to automate the entire malware attack lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.
ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering through leading-edge technologies packaged within a single agent accessible from a single control. Progent's security and virtualization experts can assist your business to design and configure a ProSight ESP environment that addresses your organization's specific needs and that allows you demonstrate compliance with legal and industry data security standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent attention. Progent's consultants can also assist your company to set up and verify a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.
ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has partnered with advanced backup technology vendors to create ProSight Data Protection Services (DPS), a family of management offerings that provide backup-as-a-service. All ProSight DPS products manage and monitor your backup operations and allow non-disruptive backup and rapid recovery of important files, apps, system images, plus Hyper-V and VMware virtual machines. ProSight DPS lets your business recover from data loss caused by hardware failures, natural disasters, fire, malware such as ransomware, human mistakes, ill-intentioned insiders, or application glitches. Managed backup services available in the ProSight DPS family include ProSight Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can assist you to determine which of these managed backup services are best suited for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security companies to provide centralized management and world-class protection for all your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email that stays within your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you sign into a protected application and enter your password you are requested to confirm your identity via a unit that only you possess and that is accessed using a separate network channel. A wide selection of devices can be used as this added means of ID validation such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can designate multiple validation devices. To find out more about ProSight Duo identity validation services, refer to Duo MFA two-factor authentication services for teleworkers.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Because the environment is virtualized, it can be moved easily to a different hardware environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains and warranties. By updating and organizing your network documentation, you can eliminate up to half of time thrown away looking for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
Special Security Services Available from Progent
Progent's veteran consultants can provide unique consulting support in vital facets of network security such as:
Security Vulnerability Audits and Security Compliance Testing
Progent offers experience with information risk evaluation utilities like Microsoft Baseline Security Analyzer or LANguard for performing a variety of automatic system scans to reveal possible security holes. Progent has broad skills with scanning utilities and can assist you to understand assessment reports and respond efficiently. Progent's security engineers also can perform web application testing and can perform expert assessments of enterprise-wide security to determine your organization's compliance with major global security standards including FISMA, NIST, and ISO 17799. In addition, Progent can evaluate the effectiveness of your wireless security including in-place wireless equipment plus mobile devices. Read more information about Progent's Information Risk Evaluation and Compliance Testing.
Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Expertise
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide in-depth consulting expertise for Cisco's complete family of security and VPN technologies such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, secure broadband and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst family switches. Learn more information about Cisco Protection, VPN and Aironet Wireless Support.
Additional Firewall and Virtual Private Network (VPN) Technologies
Stealth Intrusion Testing Consulting
In addition to being expert in a broad array of security technologies available from Microsoft and Cisco, Progent can provide companies of any size expert support for security products from other important firewall and VPN vendors. Progent's engineers offer:
Stealth penetration testing is a valuable method for allowing companies to understand how susceptible their IT systems are to real-world threats by revealing how effectively network protection policies and technologies hold up against authorized but unannounced penetration efforts instigated by veteran security specialists utilizing advanced hacking methods. Read more information about Progent's Penetration Testing Services.
Certified Information Security Manager Security Support Services
Certified Information Security Manager identifies the fundamental competencies and international benchmarks of performance that IT security professionals are required to achieve. It offers business management the assurance that consultants who have earned their certification possess the experience and knowledge to offer effective security management and engineering services. Progent can offer a CISM support professional to assist your enterprise in critical security areas including information protection governance, risk assessment, information protection process management, and incident response support.
Learn more details concerning Progent's Certified Information Security Manager (CISM) Security Support Assistance.
CISSP Security Support Expertise
Progent's CISSP experts are cybersecurity specialists who have earned CISSP accreditation as a result of demonstrated professional work, extensive study, and formal testing. CISSP Certification recognizes mastery of an international standard for IT security. American National Standards Institute has given the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Areas of expertise included within CISSP include cybersecurity administration procedures, security architecture and models, access control methodology, software development security, operations security, physical security, encryption, telecommunications, Internet security, and business continuity planning.
Get more information concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Services.
CISSP-ISSAP Certified Experts for Secure Network Architecture
Progent's ISSAP Certified security consultants have earned ISSAP status after thorough testing and substantial experience. field experience with network security architecture. ISSAP security experts possess comprehensive understanding of access control mechanisms and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-certified security consultants can assist your business with all aspects of secure network architecture.
Find out more information about Progent's ISSAP Accredited Protected Network Infrastructure Consulting Support.
CISSP-ISSEP Certified Security Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP network security consultant to assist your organization to follow current system security engineering theory and techniques in system development, review and evaluate system security designs based on cybersecurity engineering best practices, produce viable system designs that include compliant cybersecurity mechanisms for all critical system functions, define efficient design strategies to provide protection for operations, perform comprehensive risk analysis, and recommend practical security solutions that balance your operational requirements with your organization's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor Support Expertise
The Certified Information Systems Auditor (CISA) credential is a recognized qualification that indicates mastery in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential has consultants pass an exhaustive test overseen by the ISACA international professional association. Progent can provide the services of a CISA-Premier security audit professional trained to assist businesses in the areas of information systems audit services, information technology enforcement, systems and architecture lifecycle, information technology service delivery, protecting data resources, and disaster recovery planning.
Read additional information concerning Progent's CISA Professional Expertise.
CRISC Network Risk Mitigation Specialists
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to verify an IT professional's skills to plan, deploy, and support IS control mechanisms to mitigate network risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to create and execute a business continuity or disaster recovery strategy that follows industry best practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's network risk management expertise is a good fit the support available from Progent's CISA-Certified consultants for objectively evaluating your IT control design and with the services of Progent's CISM-certified experts for implementing security policies.
Find out additional details about Progent's CRISC-certified Risk Mitigation Consulting.
Global Information Assurance Certification Professional Services
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of information technology security experts. GIAC's goal is to make sure that a certified security consultant has the knowledge appropriate to deliver services in critical areas of system, data, and program security. GIAC certifications are acknowledged by businesses and government organizations throughout the world including United States National Security Agency. Progent offers the expertise of GIAC certified professionals for any of the network security disciplines covered under GIAC certification programs such as assessing networks, security incident handling, traffic analysis, web application security, and SIEM solutions.
Find out additional details concerning Progent's GIAC Information Assurance Expertise.
Get in Touch with Progent for Computer Security Support
If your business is situated in Santa Rosa California and you need cybersecurity expertise, telephone Progent at 800-993-9400 or refer to Contact Progent.
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
Progent locations in North SF Bay Area