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How can Progent help us take full advantage of Microsoft Project Server?
Progent's Microsoft Project Server experts can provide comprehensive online and on-premises support for Microsoft Project Server as well as for all Microsoft products that work in conjunction with Project Server. Consulting services offered by Progent include Project Professional and Project Web App integration, SharePoint Server 2013 planning and deployment, SQL Server 2016 integration, Microsoft SQL Server 2014 integration, Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 integration, Excel 2016 and Microsoft Office 365 Excel development, and PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE network consultants to help your company to enhance your infrastructure to support local, branch, at-home, and mobile users so that they can use Microsoft Project Server 2010 to work together securely and productively. Progent's network security experts can assist your IT team to define and enforce security workflows that protect important project information without interfering with efficient information sharing.
What are the advantages to my business of Progent's network monitoring services?
Operations Manager improves the availability of business-critical applications by proactively detecting and helping to resolve trouble spots before they are able to crash a network. Operations Manager can optimize network throughput by examining selected performance levels and use profiles on critical servers, allowing network managers to be more proactive in adding performance-related resources and to eliminate problem areas before they cause serious system bottlenecks. However, setting up Microsoft Operations Manager to take full advantage of this sophisticated monitoring software can be difficult. With more five years of experience with the NetIQ technology upon which MOM is based, Progent's IT consultants can help you pick the right Operations Manager components, install and integrate Operations Manager, and write specialized rules, scripts, reports and alarms for your network environment. Progent can also record Operation Manager's network monitoring rules and procedures for your IT department.
How can Progent help us design and manage a virtualization solution?
Virtual compute, storage and networking technologies allow businesses to maximize utilization, streamline network management, and enhance application availability and data protection. run several virtual servers on a single physical computer. Typical applications for virtual servers are resource consolidation, low-cost platforms for applications that require older operating systems, and affordable segregation of software programming or testing environments from on-line systems. Progent's virtualization technology consultants offer Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtual networking consulting services, Windows Hyper-V Virtual Server consulting, VMware vSphere and vCloud deployment, VMware NSX virtual network design and management, and Citrix XenServer assistance. Progent can deploy virtual servers to maximize speed, fault tolerance and ease of administration while simultaneously cutting expenses; propose and verify disaster recovery plans that reduce productivity loss in case of a catastrophe; and deliver ongoing maintenance, troubleshooting, and consulting assistance as computer technology advances.
Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can include a custom-designed hardware appliance built by Barracuda or a virtual appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup safeguards critical company data produced on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to assist you to design, integrate, operate and repair a BDR system based on Barracuda Backup. For additional information, see Barracuda Backup and disaster recovery consulting and management.
Does Progent support Cisco's legacy firewalls as well as next-generation ASA firewalls with Firepower Services?
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help your company to maintain your current PIX or ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite support for ASA 5500-X firewalls with Firepower Services and can assist your organization to plan, deploy, tune, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
How can Progent help our business evaluate and install Windows Server 2012 R2?
Progent's Microsoft-certified Windows Server 2012 support experts can assist you to evaluate the business value of Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT support, staff, develop an enterprise-wide security plan, automate IT administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan. If your organization is considering upgrading from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid integration experts can assist you to assess the benefits of Windows Server 2016 for your environment and design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture.
Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit upgrade experts can help your organization to update your application servers and workstations affordably from 32 to 64 bits. Progent can assist you to calculate the risks and benefits of moving to 64-bit processing, design a cost-effective upgrade process that minimizes business interruptions, and deliver timely online help to aid your company to install 64-bit software and application programs on your current hardware. Progent's Microsoft-certified network consultants can assist you to integrate the 64-bit versions of Microsoft platforms such as Windows Server 2008, SQL Server, Windows 7, and Excel 2010.
What services are available from Progent to support Windows Server 2003?
Progent can assist your company with administering, supporting and repairing information technology environments powered by Microsoft Windows Server 2003, and can help with your transition to Windows Server 2012 R2 or later from Windows Server 2003. Progent's migration services include design, deployment, integration, piloting, education, and online troubleshooting. If you are considering creating a hybrid architecture that combines local resources with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.
Does Progent have a defined methodology for best practices in solving IT problems?
Progentís staff of Microsoft and Cisco-certified engineers have in-depth information technology industry backgrounds, in the trenches of IT support, executing a multitude of technical tasks for a diverse assortment of clients. Every Progent expert carries a set of personal best practices from this extensive industry background, and these are further enhanced by the corporate-wide leading practices education that Progent teaches its support staff. For larger projects, Progent technical team members utilize the Microsoft Solutions Framework (MSF) model for service delivery which divides projects into well defined and manageable components that decrease the risk of a project getting out of control.
How Can Progent help us with SQL Server 2014?
Microsoft SQL Server 2014 incorporates major improvements in key areas including performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates transparently with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises services including system design, deployment, administration, troubleshooting, and application development expertise to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment. In case your organization is currently using SQL Server 2014, Progent can help you to carry out an efficient migration to SQL Server 2016.
What is Progent's response time for providing online technical support?
Progent's Technical Response Center is committed to delivering the highest level of remote IT support possible for both emergency and standard issues. For emergency issues that affect many users, vital individuals, or a line-of-business application, the Technical Response Center will respond within an hour. For standard problems, the TRC will within two hours. Under any circumstance, your ticket will be generated promptly and accurately, You will receive a confirmation from the ticketing system, and the TRC will contact you regarding each corrected issue to verify you are comfortable with the resolution and ready to close out the ticket. Learn more details concerning Progent's TRC Customer Commitment.
Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey helps you to design and install a Wi-Fi wireless network optimized for your facilities, offering you a WLAN that delivers the coverage, speed, capacity, QoS, security, and roaming ability your company requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive onsite service. Progentís onsite wireless survey features onsite walkthroughs, RF and data protection assessment of your current wireless network, analysis of your buildingís floor plans, measuring for radio frequency interference, RF propagation modeling, selection of optimum locations for customer-requested WAPs including Aironet access points, Meraki access points and Apple AirPort equipment, and a comprehensive document defining a new wireless network.
Does Progent offer consulting help for server clustering with Windows Server?
The failover clustering feature set built into the latest versions of Windows Server has been radically re-engineered to simplify the installation, configuration, and maintenance of server clusters and to provide improved levels of network dependability, protection, performance, and versatility. New or improved features include automated cluster verification, easier setup and deployment, improved cluster administration, new cluster infrastructure for maximum uptime, better protection and quorum structure, fewer failure points, more storage and RAM capacity, improvements for geographically dispersed clusters, and live migration capability for Hyper-V virtual servers. Progent's certified failover cluster experts can help you assess the advantages of Windows clustering, design and implement an installation, educate your IT personnel to manage your failover clusters, deliver continuing consulting and support services, and produce and test a business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you you to create an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's massive Azure cloud.
What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise IT support services include:
- Planning, piloting, integrating and supporting Microsoft-based technologies by offering services including complicated Active Directory configurations, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 consulting, System Center 2016 Configuration Manager (SCCM 2016) hybrid cloud integration, Microsoft System Center Configuration Manager (SCCM 2012) setup, and Microsoft SQL Server integration
- Setting up and managing network and server monitoring software including Microsoft System Center Operations Manager
- For companies who need help with Windows Server 2016 hybrid solutions, migrating to Windows Server 2012 R2 or migrating to Microsoft Exchange 2016, Progent can assist with project management and can also offer temporary technicians to assist with roll-outs at locations in and major cities throughout the U.S.
- Access to Cisco-certified CCIE network diagnostics experts to resolve challenging connectivity issues impacting the reliability or functionality of multi-vendor networks
- Veteran project managers to help customers to adhere to leading practices to make sure strategic projects are successfully completed on schedule and on budget
- Continuity planning experience to help prepare for a catastrophic event by dealing with not only IT recovery but also business logistics such as notification systems, temporary office areas, alternative vehicles, and regulatory reporting
- Expertise in helping major companies establish a complete security strategy that includes the latest technology from Microsoft and Cisco and follows industry leading practices
- Network security inventory packages to provide a professional and comprehensive security evaluation from a group of certified security consultants
More Questions and Answers
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and you are looking for computer support, information technology outsourcing, or high-level expertise from a certified Progent engineer,
call 707-303-4400 or visit Contact Progent.