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Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco IP phone and video IP phone consultants can help you to integrate, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the latest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Unified CM Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Unified CM applications that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, solving QoS, integrating SIP PSTN trunks and CUBE session border controllers, deploying ISR G2 routers with CUBE internetworking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Does Progent offer stealth penetration testing services?
Stealth penetration testing is an important part of any comprehensive network security plan. Progentís security professionals can perform extensive unannounced penetration security tests without the awareness of your company's in-house IT staff. Unannounced penetration testing uncovers whether current security defense tools such as intrusion incident alerts and event log monitoring are correctly configured and consistently monitored.
How can Progent help my company manage our Windows 8.1 devices?
Progent's certified Windows 8.1 consultants can deliver a variety of consulting services to help companies of all sizes to maintain, administer, and troubleshoot networks that include workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration help.
My business application needs 24x7 support. Can Progent help?
Progent's low-priced after-hours remote support program offers companies 24x7 access to remote support from Progent's Technical Response Center (TRC). Support services available outside normal work hours include resolving issues with Microsoft server products, Microsoft Windows desktop troubleshooting, assistance with MS Office applications, network and system backup and restore, and fundamental routing and switching help for Cisco networking products.
How can Progent help us take full advantage of Microsoft Project Server?
Progent's Microsoft Project Server experts offer comprehensive remote and on-premises support services for Microsoft Project Server as well as for all Microsoft products that integrate in conjunction with Microsoft Project Server. Services provided by Progent include Project Professional integration, SharePoint 2013 design and deployment, SQL Server 2016 integration, SQL Server 2014 support, MS Exchange Server 2016 migration, Exchange 2013 consulting, Excel and Office 365 Excel development, and Office PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE network consultants to assist your company to optimize your environment to accommodate local, branch, at-home, and mobile workers so they can utilize Project Server 2010 to work together securely and efficiently. Progent's security consultants can assist you to adopt and police security policies that safeguard important business information without interfering with efficient information sharing.
Can Progent provide the support of a CISSP-certified cybersecurity consultant?
Progent's CISSP-premier cybersecurity experts can help businesses of all sizes with any aspect of information system security. Progent can help create efficient cybersecurity systems that protect a small business against advanced threats or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid networks that support onsite, remote, and mobile users accessing IT resources distributed over a mix of physical sites and public and private clouds.
Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon AWS integration experts can provide cost-effective online support to help businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for value-priced long-term archiving. Progent can help you with every phase of Amazon AWS integration including needs analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN access and can help you create cloud-centric or hybrid environments that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed consulting or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you migrate efficiently to the Amazon AWS cloud platform.
How Can Progent help with Microsoft SharePoint?
Progent has been delivering SharePoint support since the initial SharePoint product was published more than a a dozen years, and Progent has the scope of technical knowledge to assist businesses of all sizes to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that bring significant business value to your information network. Progent's Microsoft-certified consulting team can help your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration environment; determine whether an on-premises, Cloud-based or hybrid deployment is best suited for your busi9ness; and select the right edition of SharePoint 2013 for your applications. Progent can provide full project management support or can assist in specific jobs related to your SharePoint 2013 deployment.
Does Progent Offer MySQL Application Programming and DBA Services?
Progent's MySQL application developers, database architects, and DBAs offer affordable remote database administration or application development support and can assist businesses of any size to configure and maintain MySQL within a reliable network infrastructure that provides advanced speed, scalability, and protection. Progent also has proven skill helping businesses migrate databases from Oracle to MySQL.
Does Progent offer a secure data backup service for small businesses?
Progent's ProSight Data Protection Services automatic backup offer small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of critical files, applications and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images/, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery consultants can provide world-class support to configure ProSight DPS to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your critical data. Learn about the complete ProSight family of low-cost managed services for small and mid-size organizations
Can Progent help design a fault-tolerant load balancing solution?
Load balancing of multiple servers improves performance and offers fault tolerance by working around downed servers in a load-balanced array. Progent's load balancing consulting services cover a broad array of high-availability load balancing solutions such as system load balancing, load balanced application software, LAN/WAN backbone routing, and content dispatching products including F5 Networks 3DNS. Non-stop load balancing providers for which Progent can provide consulting expertise include Microsoft Windows 2008 Server R2 Network Load Balancing Manager, the Network Load Balancing mechanism of Microsoft Windows Server 2012, VM Load Balancing in Windows Server 2016, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 BIG-IP Global Traffic Manager.
Can Progent help me integrate and manage iPhones connected to our network?
Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to help you to plan, configure, and fix any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you get past specific technical bottlenecks or major engagements to help you complete business-critical initiatives on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you create or maintain a resilient, secure and efficient network infrastructure that aligns with your computing model. Progent can also provide remote or on-premises training to show you how to manage and use your iPhones and iPads in a safe, team-oriented ecosystem that optimizes the business value of your information system.
How can Progent help my business with a complex Active Directory deployment?
Progent's Microsoft-certified Active Directory consultants have deep knowledge troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, corrupted AD objects, clean-up of evaluation software configuration objects in production Active Directory systems, and fixing of failed installations of Active Directory and AD-dependent software. Progent is also proficient in working with ďexpert onlyĒ Active Directory utilities like ADSIEDIT, DCDIAG and NETDIAG. Progent can also suggest deployment techniques that address important issues such as AD naming conventions, hierarchical structure, IT administration structure, selection and design of group policy objects, plus protection and auditing definitions. Progent can also evaluate the impacts of alternate server and service configurations on capability and speed. Progent can assist companies to plan and implement deployments of Active Directory Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.
Can Progent transparently supplement and automate our Help Desk?
Progentís Help Desk Co-management services make it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's large roster of certified technical support engineers and subject matter experts. Progentís shared Help Desk service is a collaborative service desk solution based on the top professional services automation platform for handling service requests, ticketing, responsibility, progress tracking, and reporting. To learn more, visit Progentís shared Help Desk services.
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