|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top information security companies to deliver centralized management and comprehensive security for your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper level of inspection for incoming email. For outbound email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.
How can Progent help us design and manage a virtualization solution?
Virtual compute, storage and networking techniques enable IT organizations to optimize resource utilization, streamline network management, and enhance workload availability and data protection. run multiple virtual servers on a single actual computer. Typical usage scenarios for virtualization are resource consolidation, inexpensive hosts for programs that require older operating systems, and affordable segregation of application programming or pilot environments from production systems. Progent's virtualization technology engineers can provide Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting services, Windows Server 2008 Hyper-V Virtualization consulting, VMware vSphere configuration and troubleshooting, VMware NSX network virtualization design and integration, and Citrix XenServer virtual server assistance. Progent can configure virtual servers to maximize performance, fault tolerance and manageability while simultaneously cutting costs; propose and verify disaster recovery plans that minimize downtown in the event of a catastrophic failure; and provide ongoing maintenance, repair, and consulting services as computer technology advances.
Can Progent help us migrate to System Center 2016 Configuration Manager?
System Center Configuration Manager 2016 automates software deployment at scale, centralizes compliance settings control, inventories network resources, protects against company data leakage, performs health reporting, enables safe end-user self service, and delivers a single control mechanism for administering mixed-OS networks based on on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any facet of planning, installing, operating and repairing a SCCM 2016 solution for local, cloud, or hybrid networks.
Can Progent help us design and integrate a Barracuda Backup solution?
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can include a purpose-built hardware storage device built by Barracuda or a virtual appliance with similar features but which utilizes your existing storage infrastructure. Barracuda Backup safeguards vital company data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to assist your business to plan, configure, manage and repair a BDR system based on Barracuda Backup. For details, visit Barracuda Backup and disaster recovery consultants.
Can Progent help us move our data center to a colocation facility?
There are several hundred enterprise-grade colocation centers in the and larger cities throughout the United States, and Progent's colocation center consulting professionals can enhance your network's redundancy and performance by helping you select a remote data center site that addresses the specific requirements of your business such as geographic location, size, communications, budget, and extra additional features and services. Progentís data center support services are designed for companies with hardware housed at collocation hosting sites and in need of on-demand on-site service at the colocation facility as well as online support from Microsoft and Cisco Certified professionals. Progent provides a selection of co-location center support services including system architecture evaluation, Windows and Linux server integration and support, tech support for server and telecommunications infrastructure, development and deployment of fault tolerant configurations, architecting and implementing layered security defenses, firewall configuration and support, configuring load balancing environments, and creating high-availability server clustering systems.
Does Progent offer support for Microsoft Dynamics GP 2015 R2?
Microsoft Dynamics GP 2015 R2 features a revamped architecture that enhances cloud integration, supports popular handheld devices, permits single login with Microsoft Azure AD, and tightens security and compliance. Progent's experienced Dynamics GP 2015 R2 consultants and developers offer the depth and breadth of technical skills and experience to address the critical technical and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will maximize the return on your investment in this powerful product.
How Can Progent help our company support or upgrade Exchange 2013?
Microsoft Exchange Server 2013 includes major enhancements to the capabilities of Exchange Server 2010 and introduces powerful new features plus a revamped architecture. These improvements favorably impact vital areas including manageability, high availability (HA), compliance, cost of ownership, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can deliver online or on-premises support to assist your organization to manage, optimize and debug your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more current release of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment.
Does Progent offer desktop support services?
Progent can deliver a broad array of cost-effective support services to help your business to deploy, configure, repair, and administer workstations and laptops based on Windows, macOS and OS X, or various versions of Linux. Progent's desktop consulting services include Windows 10 migration consulting, Windows 8.1 expertise, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration and training, and 64-bit processing expertise.
Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
Progent can provide the support of CISM Certified cybersecurity management consultants. The Certified Information Security Manager (CISM) committee describes the core competencies and international standards of skill that IT security managers are required to master. It provides business management the assurance that those who have qualified for their CISM credential possess the background and knowledge to deliver effective cybersecurity management and support services.
My business application needs 24x7 support. Can Progent help?
Progent's economical extended hours remote support program provides companies 24x7 access to online technical support from Progent's TRC. Support services offered outside regular business hours include resolving issues with Microsoft servers, Windows desktop troubleshooting, assistance with MS Office programs, network and system backup and recovery, and fundamental routing and switching support for Cisco networking products.
What pricing structure does Progent use for support services?
Progent's simplified per-minute billing model has no complex contracts, retainers or hidden fees. Many competitors have minimum billable time or other extra charges that increase support costs. For remote support during normal working hours, you only get billed for the actual time spent resolving your problem. If it only requires ten minutes to solve your issue, then you only pay for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you pay only for the time when Progent's expert is actually on premises solving your issues. Just Progent's value priced by-the-minute rate. For urgent same-day onsite service calls, you may be billed for our expertís travel time, but never an increased emergency rate. Because Progent has a large pool of expert consultants located throughout the entire service territory, an available consultant is typically near to assist. Progent can in addition offer onsite support to most zip codes in the United States within one business day of receiving a support request. Progent's online support team has delivered assistance to small companies in every state in the U.S (Refer to Progent's customer testimonials.)
More Questions and Answers
If your small business is in San Joaquin County
and you require technical help, IT outsourcing, or top-level services from a Progent engineer,
call 209-929-1133 or visit Contact Progent.