Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
Progent can provide the services of CISM Certified security management consultants. The Certified Information Security Manager (CISM) organization defines the core capabilities and global standards of performance that IT security professionals are required to master. CISM provides business management the assurance that consultants who have earned their CISM certification possess the experience and knowledge to provide efficient security management and consulting services.

How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include customized training designed for clients who need to expand their knowledge of critical office productivity software and network infrastructure. Read more about Progent's Office Word and Microsoft Office 365 Word training, Office Excel and MS Office 365 Excel classes and consulting, Microsoft Project expertise, and classes on macOS and OS X applications. In addition, Progent offers live online webinar education seminars. Virtual online webinars provide a flexible and low-cost way for teaching your IT team to use a broad selection of important applications.

Progent also provides itemized documentation for all delivered services. These in-depth service reports offer your in-house IT staff a convenient and helpful chronicle of important technical issues surrounding your network and can provide insight on how to anticipate and resolve problems to come.

Can Progent help me maintain or upgrade my Exchange 2010 system?
Enhancements in Microsoft Exchange 2010 for software-driven voice messaging include voice-to-character preview for quickly searching your voice mail rather than listening to every message, digital attendants to answer callers and assist them to navigate your voice mail system, rules-based call answering procedures to transfer or scan incoming calls based on ID or contact data, and text notifications concerning missed calls or messages. Although Exchange 2010 is still a widely used unified messaging platform, more powerful versions of Exchange Server have supplanted it. Progent's Microsoft Exchange 2010 professionals can help your company to maintain and troubleshoot your existing Exchange 2010 environment. Progent's Microsoft Exchange Server 2016 consultants and Exchange Online cloud integration specialists can also assist you to analyze the cost advantages and technical risks of migrating to a modern, edition Exchange Server.

Does Progent offer consulting help for server clustering with Windows Server?
The failover clustering feature set built into the latest versions of MS Windows Server has been dramatically re-engineered to simplify the deployment, configuration, and management of clusters and to provide improved levels of network dependability, protection, performance, and flexibility. New or improved features include cluster Validation, easier configuration and installation, improved cluster administration, redesigned cluster infrastructure for maximum uptime, hardened security and quorum models, fewer failure points, more storage and memory capacity, improvements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual servers. Progent's certified failover cluster consultants can help your company evaluate the advantages of Windows clustering, plan and execute a deployment, train your network support personnel to administer your cluster environment, provide continuing consulting and support services, and produce and test a business continuity procedure. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you you to create an affordable disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's massive Azure public cloud.

Which ERP and MRP programs are supported by Progent?
Progent offers Enterprise Resource Planning and Manufacturing Resource Planning consulting for a variety of application software including:

  • Microsoft Dynamics AX ERP Software (formerly Microsoft Axapta)
  • Microsoft Dynamics GP Accounting Software (formerly Great Plains)
  • Microsoft Dynamics NAV Business Management Software (formerly Microsoft Navision)
  • Microsoft Dynamics SL 6.5 Business Accounting Software (formerly Microsoft Solomon)
  • Microsoft Dynamics RMS)
  • Macola ES by Exact Software
  • MAS 90 ERP by Sage Software
  • QuickBooks Pro by Intuit
  • Infor CloudSuite Industrial (SyteLine) ERP (formerly SyteLine)

    Can Progent help me integrate my Mac workstations with Exchange-based email?
    Progent's Microsoft-certified staff and experts in Virtual PC for Mac technology can assist your company to integrate your macOS and OS X workstations with your Microsoft Exchange server through comprehensive Office 365 Outlook for Mac consulting services. Progent will make sure that your Microsoft Exchange Server is optimally configured and that WebDAV, LDAP and Outlook Web App or Web Access are properly installed and tested. Progent can also provide a broad array of Microsoft Exchange consulting including systems integration, troubleshooting, security management, mobile support, system tuning, plus spam protection and email encryption. Progent also can provide customized in person or remote macOS webinars.

    We need fault-tolerant interoffice connectivity. Can Progent help?
    Progent offers multi-site connectivity consulting to show you how to design and deploy fault-tolerant infrastructure for WAN connectivity. Progentís Cisco-certified Cisco Certified Internetwork Experts can plan and implement high-availability Inter-office networks supported by zero-downtime EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over offers economical 24x7 interoffice connectivity.

    How can Progent help us take full advantage of Microsoft Project Server?
    Progent's Microsoft Project Server experts offer comprehensive online and on-premises support services for Project Server and for Microsoft products that work in conjunction with Project Server. Consulting support services provided by Progent include Project Professional and Project Web App integration, SharePoint Server 2013 design and configuration, Microsoft SQL Server 2016 integration, SQL Server 2014 support, MS Exchange 2016 upgrade support, Exchange 2013 Server consulting, Excel and Office 365 Excel development, and Office and Office 365 PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE engineers to assist your company to optimize your infrastructure to support local, branch, at-home, and mobile users so they can utilize Microsoft Project Server 2010 to collaborate safely and productively. Progent's network security engineers can help your IT team to define and enforce security workflows that protect important business data without interfering with productive information exchange.

    Can Progent help my company migrate to Windows 10?
    Progent's Microsoft-certified Windows 10 migration experts can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Online and on-premises assessment and upgrade support for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, teleworker connectivity, security and compliance, streamlined deployment and administration, network optimization, Wi-Fi support, disaster recovery planning, webinar training for network management personnel and end users, and post-migration Call Center support services.

    Does Progent offer project management services?
    For enterprise project management assistance, Progent can provide access to senior IT experts with years of background as technology project managers for program development, business technology deployment, and business process engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These high-level project managers offer advanced management skills to help enterprise customers to adhere to leading practices to make sure strategic projects are completed on schedule and on budget.

    How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
    Microsoft supports transparent hybrid environments that combine Office 365 Exchange Online and on-premises installations of Exchange. This permits you to have certain mailboxes located at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help you with any phase of designing, integrating and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical problems and also can provide extensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on time and within budget. For details about Progent's online consulting services for integrating Office 365 and on-premises Exchange systems, go to Office 365 integration solutions with on-premises Exchange.

    How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security companies to deliver web-based control and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.

    Does Progent have a defined methodology for best practices in solving IT problems?
    Progentís staff of Microsoft and Cisco-certified IT experts have extensive real-world industry experience, on the front lines of IT support, executing a multitude of technical projects for a broad assortment of clients. Every Progent consultant carries a proven set of personal methodologies from this extensive industry experience, and these are further refined by the corporate-wide best practices education that Progent teaches its consulting team. For larger engagements, Progent experts employ the Microsoft Solutions Framework (MSF) model for task management which breaks projects down into discrete and manageable components that decrease the possibility of a project spinning out of control.

    More Questions and Answers

    If your small business is in San Joaquin County and you are in need of computer help, IT outsourcing, or top-level expertise from a Progent consultant, call 209-929-1133 or visit Contact Progent.

    An index of content::

    ADSL2+ Professional Internet Access Specialist
    Cisco Architecture System Consultants
    Cisco Service Provider

    Progent's Cisco-certified CCIE network infrastructure consultants can assist you to set up, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software support.

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    Award Winning Exchange Server 2010 Network Consulting Organization Exchange Server 2013 Computer Network Consultant
    Microsoft ISA 2004 Server Support
    Microsoft ISA 2004 Server Troubleshooting

    Progent's Microsoft-certified ISA Server 2004 consultants have extensive backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with multiple sites, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts are available to help your small business in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your network security requirements without overly restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.

    Azure Disaster Recovery Consultant Services Consulting
    Anti-Spam Small Business Subscription
    Anti-Spam Services

    E-Mail Guard is Progent's economical antispam and anti-virus service that offers small companies world-class protection from spam, viruses, directory harvesting, and other types of e-mail-based assaults on IT networks. E-Mail Guard is based on Postini's perimeter management technology, a comprehensive suite of web-based antispam and virus defense services that stop email assaults before they can breech the company firewall. Perimeter Manager also allows administrators track and control their email application, regardless of server platform, hardware type, or geographic location.

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    BlackBerry BES Small Office IT Consultants Software Consulting for BlackBerry Exchange
    Catalyst 4900 Switch Outsourcing
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    With the Catalyst line of switches for small and mid-size companies, Cisco enables organizations to realize all the benefits of bringing smart traffic control to their IT infrastructures. Cisco's Catalyst switch product line makes it possible to enable features to make your IT network highly robust to accommodate real-time needs, scalable to support growth, safe enough to guard restricted information, and capable of prioritizing and managing all traffic to optimize network performance. Progent's Cisco certified engineers can show you how to pick out and deploy Catalyst switches that make sense for your company. Also, Progent's CISA certified security consultants can help you develop a comprehensive security policy and set up Cisco switches so they powerfully support your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.

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    Exchange 2013 Disaster Recovery Remote Troubleshooting

    Exchange Server 2013 includes significant enhancements to the capabilities of Exchange Server 2010 and introduces powerful innovations plus a revamped structure. These enhancements favorably impact key areas such as manageability, high availability (HA), security and compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential business benefits of migrating to Exchange Server 2013, create a cost-effective validation and deployment strategy, and educate your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote consulting and management services for Exchange 2013.

    CISSP Certified Expert Progent Consultancy Firm Progent Migration Consulting
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    Contract Programming for MAS 90
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    In addition to providing access to Microsoft Dynamics GP consultants, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, upgrade assistance, and 1-on-1 or group online training customized to meet your particular requirements. Progent's experts also can show you how to integrate and maintain a protected, robust network foundation to support your ERP, MRP and accounting solutions.

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    Check Point UTM-1 Edge Forensics Services Network Consultant
    Catalyst Switching Specialists
    Catalyst 4900 Switch Computer Consulting

    Progent's Cisco-certified CCIE consultants can assist organization to configure, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and move efficiently from legacy switches to modern devices.

    Cisco CCIE Migration Firm Richmond San Pablo Hercules Richmond, CA Remote Help Desk On-Call Services
    Wave 2 Wi-Fi controller On-site Technical Support
    CCDP Expert Certified prime infrastructure Professionals

    Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern Wi-Fi controller solutions.

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    network evaluation Lab Engineers
    Capacity Planning Test Lab Consultant Services

    The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for piloting line-of-business applications, creating cost-effective migration procedures, evaluating and tuning performance, planning or validating business continuity strategies, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent clients without sufficient in-house resources to configure effective pilot systems, the lab reduces capital costs and engineering risk while keeping critical network initiatives on schedule.

    Cisco Technical Support Cisco Installer
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    For replies to frequent enquiries about being employed by Progent, see Jobs at Progent Frequently Asked Questions.

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    Redhat Linux Engineer
    Configuration for Debian Linux

    Progent's Linux support services offer small businesses and software developers assistance with managing and supporting Linux systems that run with Microsoft-based technology. Progent offers your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This wide range of expertise offers you a convenient one-stop source to help you build and manage a protected and robust mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

    Computer Remote Support Contractor Job Fort Wayne Positions for Cisco CCNA Consulting
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    Consultant Services for Windows and UNIX
    Solaris with Windows Services

    If you are producing UNIX or Linux applications in an environment that includes MS Windows-based servers, PCs, and office applications, Progent can provide comprehensive network support outsourcing that frees you to focus on your area of strategic expertise without the constant distraction of managing your business network. Through the use of smart network monitoring and by delivering remote and in-person assistance as your business needs it, Progent represents an economical way for supporting an information network that features excellent availability, protection, and performance. Progent's developer support offerings include comprehensive it outsourcing, virtual infrastructure, online and in-person service and troubleshooting, 24x7 monitoring services, and Helpdesk outsourcing.

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    Debian Linux, Solaris, UNIX Setup and Support Madison Baraboo Gentoo Linux, Sun Solaris, UNIX Technical Support Madison Baraboo
    Windows Server 2012R2 Technology Consulting
    Integration Services for Windows Server 2012R2 Hyper-V

    Progent's certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your organization, create test systems and rollout plans, tune your network for local, multi-location, cloud-based, and hybrid environments, train your IT support team, develop a corporate-wide security strategy, streamline network administration, help with application development, and build and validate a DR/BC plan.

    Developer Firm for NET Web Services Integration for MS Dynamics NAV
    Consulting for Exchange Email Hosting
    Professionals for Hosting for Exchange

    Progent's Microsoft Exchange Hosting Support Services offer a world-class data center with backed-up electrical and environmental control systems, 24x7 site security and IT support center, and fault-tolerant connections to Internet backbone service companies. Hosted Exchange servers are set up as virtualized machines for service continuity, smooth scalability, and fast restoration. Services include complete incorporation with your business network, access to handheld computing products, continual tracking of efficiency and network security, spam protection, patch and service pack control, Help Desk Call Center services, per-day data backup, and comprehensive messaging management support.

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    ProSight Small Business Private Clouds Consulting
    Consultant Services for Virtual Machine Hosting

    Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the highest degree of availability and expandability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management options are based upon proven virtualization techniques that allow small and midsize companies with multi- platform IT systems to save dramatically on the costs of capital equipment, system maintenance, and network management while achieving enterprise-class reliability and an unmatched degree of vendor independence.

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    Hyper-V 3.0 Virtual Server Consulting Services
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    Widows Server 2012 R2 Hyper-V improves server virtualization in key areas including secure multitenancy, agile network infrastructure, cloud support, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to install and maintain virtual servers to reduce network expenses and enhance productivity.

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    Progent offers a selection of opportunities for single consultants or organizations to profit by acting as referrers, sales agents, or resellers of Progent's technical support and advanced consulting. Alternatives are performing as a sales agent for Progent-branded services or using Progent's consulting experts under your own service brand as a transparent arm of your network services company.

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    Progent's Windows Server 2016 disaster recovery consultants can help your organization to design a DR solution built around Microsoft's latest Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity hardware, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point.

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    Cisco's PIX firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent still provides consulting support for Cisco's PIX firewalls to help you with maintenance and management and Progent can also help you assess whether to move up to more current firewall technology from Cisco. Progent's Cisco technology experts can help you plan and carry out a smooth migration to Cisco ASA 5500-X Series firewalls based on industry best practices.

    Integration Support for Slackware Linux, Solaris, UNIX Consultant Services for Ubuntu Linux, Sun Solaris, UNIX
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    Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, create test environments and migration strategies, optimize your network infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, educate your IT management staff, create a corporate-wide security strategy, streamline IT administration, assist with application development, and generate and test a DR/BC plan.

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    For answers to frequent enquiries concerning becoming employed by Progent, see Jobs at Progent Q&A.

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    Progent's certified wireless consulting experts can assist businesses of any size to design, implement, manage and repair Cisco Aironet wireless AP solutions to provide the performance, range, capacity, scale, security and manageability required for transparent access between Wi-Fi and wired networks. Progent can provide efficient remote and on-premises support for both legacy and new-generation 802.11ac Aironet wireless access points and Progent can help you design and maintain deployments of indoor and outdoor/industrial Aironet Wi-Fi APs.

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    Progentís Microsoft-certified experts offer businesses of all sizes consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web-based technology for efficiently connecting people, groups and information. SharePoint offers a common location for your employees or clients to access, organize, distribute and interact with useful information, documents, and software and to interact with one another. SharePoint enables quicker and more intelligent decisions, more effective access across teams and more streamlined business practices. Windows SharePoint Services join employees, customers, teams and projects with the information theyíve developed in a way that makes data easy to locate, download and apply. Progent's SharePoint experts can assist you to manage your current SharePoint solution or upgrade to the current version of SharePoint.

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    important characteristics of Microsoft Dynamics GP/Great Plains accounting include a modular structure that allows you to buy only the components you need, a standards-based architecture built on Microsoft technologies to secure your investment and provide a tightly integrated environment, enhanced reporting services that allow you to monitor all activities, revenues and expenses and sales patterns, compatibility with Microsoft Office to enable access to corporate information, the capability to integrate data from virtually any db software or workstation software into Microsoft Dynamics GP/Great Plains, plus an open design that makes it easy to create specialized applications. Progent can help you set up and maintain a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can offer experienced GP consultants to show you how to convert the advanced features of Dynamics GP/Great Plains accounting into a productive business management solution.

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    Microsoft Office Communications Server delivers IM and Real Presence in an extensible, enterprise-grade solution featuring advanced protection, transparent compatibility with popular Microsoft software, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize lower costs and improved operational efficiencies, enhanced individual productivity, and stronger intellectual property protection with this easy-to-manage, highly available IM platform. Successful deployments of Office Communications Server call for careful planning and consideration before installation. Progent's Microsoft-certified professionals can provide the expertise needed to realize all the advantages of Microsoft Office Communications Server across your whole organization.