|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
Progent's Cisco Jabber consultants offer online or on-premises support to help businesses of any size to design, deploy, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced support for the technologies that make up building a cohesive Jabber collaboration solution including Cisco network appliances and management tools, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a cohesive collaboration ecosystem.
How can Progent help us design and manage a virtualization solution?
Virtualization technologies enable businesses to optimize utilization, streamline network administration, and improve application continuity and security. run several virtual machines on one actual computer. Typical usage scenarios for virtual servers are hardware consolidation, inexpensive hosts for programs that only run on older OS software, and affordable quarantining of application development or testing environments from on-line ones. Progent's virtualization technology engineers offer Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization support services, Windows 2008 Hyper-V Virtual Server help, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX network virtualization design and integration, and Citrix XenServer virtual server assistance. Progent can deploy virtual servers to maximize performance, fault tolerance and ease of administration while at the same time cutting expenses; propose and validate disaster recovery strategies that minimize downtown in case of a catastrophic failure; and provide ongoing maintenance, troubleshooting, and engineering services as virtualization technology evolves.
Can Progent provide the expertise of a CRISC-certified risk management consultant?
The CRISC certification program was established by ISACA in 2010 to verify a consultant's skills to design, implement, and maintain information system control mechanisms to reduce risk. Progent offers the services of a CRISC-certified risk management consultant to help you to develop and execute a risk management strategy based on industry best practices identified by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines.
Can Progent transparently supplement and automate our Help Desk?
Progentís Co-managed Help Desk services make it possible for your business to split responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of certified technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution based on the top PSA tool for managing service requests, ticketing, ownership, progress tracking, and reporting. For details, refer to Progentís Help Desk sharing services.
What are the benefits of Progent's documentation of support services?
Progent provides complete and meaningful documentation of all service activity to make sure customers donít ever feel ďcaptiveĒ to their support provider. Progent sends email documentation of support activity shortly after completion of each support interaction, and also provides a hard copy along with monthly billings. Comprehensive network service reporting makes it less risky for clients to move to a new support organization or take on increased service responsibilities in house. Good service documentation also provides management the visibility required to determine the value of maintenance services and develop better informed IT expense projections.
Can Progent help integrate a business intelligence (BI) reporting solution that consolidates all our vital data?
Progentís BI reporting experts offer online and onsite consulting to assist you with any phase of BI reporting ranging from debugging or enhancing applications to designing and deploying a comprehensive business intelligence solution. Progent's BI consultants can assist you to support your current BI environment, assist you to upgrade databases and applications from a legacy reporting platform to a modern solution, and provide as-needed online training tailored to your individual needs. Progentís business reporting and analytics professionals offer experience in all popular business intelligence reporting platforms including the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Builder.
What are the advantages to my business of Progent's network monitoring services?
Operations Manager increases the reliability of business-critical programs by proactively identifying and helping to resolve problems before they are able to crash a server. Operations Manager can improve system throughput by checking user-defined performance levels and use profiles on critical servers, enabling network support staff to be more efficient in integrating performance-related resources and to clean up trouble areas before they cause serious system traffic jams. However, configuring System Center Operations Manager to take full advantage of this feature-rich monitoring tool can be difficult. With over five years of background with the NetIQ technology upon which MOM is based, Progent's consulting staff can help you pick the proper Microsoft System Center Operations Manager components, deploy and configure Operations Manager, and write specialized rules, scripts, reports and alarms for your network environment. Progent can also record Operation Manager's server monitoring rules and procedures for your IT department.
Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group known as a DAG is the foundation of high availability for Exchange Server 2013 Mailbox (MBX) servers. Introduced in Exchange 2010, a DAG is a collection of as many as 16 Mailbox servers where any server in a DAG can contain a replica of an Exchange mailbox database from any other server. DAG servers work together to restore unassisted from breakdowns that affect mailbox databases. Progent's certified Exchange experts can provide DAG support services to help you design, install and administer an HA environment for your Exchange mailboxes. Also, Progent's Exchange 2016 Server consultants can help you move your Exchange Server 2013 DAG deployment to Exchange 2016 Server.
Does Progent Offer MySQL Application Programming and DBA Services?
Progent's MySQL application developers, database architects, and DBAs can provide cost-effective online DBA or software programming services and can help organizations of all sizes to configure and manage MySQL within a dependable network infrastructure that provides high levels of performance, scalability, and security. Progent also has proven skill assisting companies migrate applications from an Oracle environment to MySQL.
Can Progent help me with System Center 2012 R2 Virtual Machine Manager?
Progent's SCVMM 2012 consultants can assist businesses of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; design, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist you to upgrade from an older release of SCVMM or from a third-party virtualization management system, and Progent can assist you to optimize and repair your existing SCVMM ecosystem so you get maximum business value. Progent can also provide SCVMM 2016 migration consulting to assist you to design and execute a smooth migration from SCVMM 2012 to Virtual Machine Manager 2016 in order to benefit from new security capabilities, high availability VMM storage options, and other improvements.
More Questions and Answers
If your small business is in San Joaquin County
and you are looking for computer assistance, IT outsourcing, or high-level services from a Progent professional,
call 209-929-1133 or visit Contact Progent.