|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE configuration consultants can assist your business to design, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent can provide cost-effective online or onsite expertise to assist you to migrate smoothly to a modern communications ecosystem that offers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business and Lync Server for access to a SIP-based IP PSTN trunk.
Does Progent offer desktop support services?
Progent can deliver a broad range of affordable services to assist your company to deploy, integrate, troubleshoot, and manage desktop PCs and laptops based on Windows, macOS and OS X, or popular editions of Linux. Progent's desktop PC support services include Windows 10 planning and migration consulting, Microsoft Windows 8.1 consulting, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration, and 64-bit computing expertise.
What are the advantages of Progent's model for remote support?
The majority of IT problems can be resolved quickly by Progent's group of remote support engineers. This eliminates lost network availability which can result from waiting for an on-site engineer to show up at your office. Furthermore, many independent engineers and network consulting firms demand minimum on-site charges that can turn a 10-minute problem into a two-hour invoice. Progentís practice of billing by the minute and billing only for service actually delivered allows Progentís remote support engineers to resolve hundreds of minor problems daily at the least feasible expense. In addition, the security of knowing there is reliable access to Progent's expert group of technical professionals opens the gates to a new world of powerful IT solutions that many small companies might otherwise rule out because of the risk of having insufficient expertise.
Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon Web Services (AWS) planning and integration consultants can provide cost-effective online support to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Amazon Glacier for low-cost archival storage. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewall configuration and VPN technology and can help you create all-cloud or hybrid networking models that seamlessly integrate Amazon AWS cloud services. Progent can provide occasional support or Progent can deliver comprehensive project management outsourcing services to help you move smoothly to the Amazon AWS cloud platform.
Who founded Progent?
Progent's founder and senior technology officer, Les Kent, was the architect for a multi-media networking solution that earned Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year network support veteran and has been responsible for the design and implementation of hundreds of innovative business solutions based on Microsoft and Cisco technologies. Mr. Kent founded Progent in order to address the needs of small organizations who can't justify the expense of supporting a large IT team but who still require information systems with enterprise-class dependability, protection, and responsiveness.
How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the health of critical computers that drive your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent consultant so that any looming issues can be addressed before they have a chance to disrupt productivity. Find out about the entire ProSight portfolio of value-priced outsourced network management services for small and medium-size businesses.
How can Progent help businesses create wireless solutions?
Progent's wireless technology consultants offer wide-ranging expertise in the implementation and maintenance of wireless information technology and can help you to plan, configure, administer and troubleshoot wireless ecosystems that are compliant, resilient, expandable, simple to manage and operate, able to support your critical workloads, and transparently incorporated into hybrid cloud networks. Online and onsite Consulting services offered by Progent cover a selection of wireless technologies such as smartphone and tablet integration, Wi-Fi network planning and deployment, Wi-Fi site surveys, Cisco wireless IP phone configuration, and building-to-building wireless integration.
How can Progent help us protect ourselves against Ransomware?
The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's preparedness either to stop or recover quickly after a ransomware incident. Progent will consult with you directly to gather information concerning your current security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build a cost-effective security and backup/recovery environment that aligns with your company's needs. For more information, visit The ProSight Ransomware Preparedness Report.
How can Progent help me integrate Microsoft System Center 2012 R2?
Progent's Microsoft System Center 2012 consulting experts have over 15 years of background integrating, supporting and fixing the key components that make up System Center and can assist your organization to plan, configure, manage, and repair your Microsoft System Center ecosystem to optimize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent also can provide System Center 2016 upgrade planning and support to help you to move to the latest edition of System Center from an earlier release or from a third-party IT management solution to provide the advantages of enterprise-class provisioning, centralized management, security and compliance, plus infrastructure and critical application performance monitoring.
Can Progent help us integrate and tune SQL Server 2017?
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business benefits of migrating to SQL Server 2017 and can help your organization to design and carry out a cost-effective migration of your current SQL Server environment to any deployment architecture including local, cloud-based, or hybrid. Progent's SQL Server experts offer remote or onsite support services ranging from on-demand design review or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 project is successfully completed on time and within budget. For more information, refer to SQL Server 2017 integration expertise.
More Questions and Answers
If your small business is in San Joaquin County
and you require computer support, IT outsourcing, or advanced services from a Progent consultant,
call 209-929-1133 or visit Contact Progent.