|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
Progent can provide the services of CISM Certified security management consultants. The Certified Information Security Manager (CISM) organization defines the core capabilities and global standards of performance that IT security professionals are required to master. CISM provides business management the assurance that consultants who have earned their CISM certification possess the experience and knowledge to provide efficient security management and consulting services.
How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include customized training designed for clients who need to expand their knowledge of critical office productivity software and network infrastructure. Read more about Progent's Office Word and Microsoft Office 365 Word training, Office Excel and MS Office 365 Excel classes and consulting, Microsoft Project expertise, and classes on macOS and OS X applications. In addition, Progent offers live online webinar education seminars. Virtual online webinars provide a flexible and low-cost way for teaching your IT team to use a broad selection of important applications.
Progent also provides itemized documentation for all delivered services. These in-depth service reports offer your in-house IT staff a convenient and helpful chronicle of important technical issues surrounding your network and can provide insight on how to anticipate and resolve problems to come.
Can Progent help me maintain or upgrade my Exchange 2010 system?
Enhancements in Microsoft Exchange 2010 for software-driven voice messaging include voice-to-character preview for quickly searching your voice mail rather than listening to every message, digital attendants to answer callers and assist them to navigate your voice mail system, rules-based call answering procedures to transfer or scan incoming calls based on ID or contact data, and text notifications concerning missed calls or messages. Although Exchange 2010 is still a widely used unified messaging platform, more powerful versions of Exchange Server have supplanted it. Progent's Microsoft Exchange 2010 professionals can help your company to maintain and troubleshoot your existing Exchange 2010 environment. Progent's Microsoft Exchange Server 2016 consultants and Exchange Online cloud integration specialists can also assist you to analyze the cost advantages and technical risks of migrating to a modern, edition Exchange Server.
Does Progent offer consulting help for server clustering with Windows Server?
The failover clustering feature set built into the latest versions of MS Windows Server has been dramatically re-engineered to simplify the deployment, configuration, and management of clusters and to provide improved levels of network dependability, protection, performance, and flexibility. New or improved features include cluster Validation, easier configuration and installation, improved cluster administration, redesigned cluster infrastructure for maximum uptime, hardened security and quorum models, fewer failure points, more storage and memory capacity, improvements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual servers. Progent's certified failover cluster consultants can help your company evaluate the advantages of Windows clustering, plan and execute a deployment, train your network support personnel to administer your cluster environment, provide continuing consulting and support services, and produce and test a business continuity procedure. Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you you to create an affordable disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's massive Azure public cloud.
Which ERP and MRP programs are supported by Progent?Microsoft Dynamics AX ERP Software (formerly Microsoft Axapta)
Microsoft Dynamics GP Accounting Software (formerly Great Plains)
Microsoft Dynamics NAV Business Management Software (formerly Microsoft Navision)
Microsoft Dynamics SL 6.5 Business Accounting Software (formerly Microsoft Solomon)
Microsoft Dynamics RMS)
Macola ES by Exact Software
MAS 90 ERP by Sage Software
QuickBooks Pro by Intuit
Infor CloudSuite Industrial (SyteLine) ERP (formerly SyteLine)
Progent offers Enterprise Resource Planning and Manufacturing Resource Planning consulting for a variety of application software including:
Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Microsoft-certified staff and experts in Virtual PC for Mac technology can assist your company to integrate your macOS and OS X workstations with your Microsoft Exchange server through comprehensive Office 365 Outlook for Mac consulting services. Progent will make sure that your Microsoft Exchange Server is optimally configured and that WebDAV, LDAP and Outlook Web App or Web Access are properly installed and tested. Progent can also provide a broad array of Microsoft Exchange consulting including systems integration, troubleshooting, security management, mobile support, system tuning, plus spam protection and email encryption. Progent also can provide customized in person or remote macOS webinars.
We need fault-tolerant interoffice connectivity. Can Progent help?
Progent offers multi-site connectivity consulting to show you how to design and deploy fault-tolerant infrastructure for WAN connectivity. Progentís Cisco-certified Cisco Certified Internetwork Experts can plan and implement high-availability Inter-office networks supported by zero-downtime EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over offers economical 24x7 interoffice connectivity.
How can Progent help us take full advantage of Microsoft Project Server?
Progent's Microsoft Project Server experts offer comprehensive online and on-premises support services for Project Server and for Microsoft products that work in conjunction with Project Server. Consulting support services provided by Progent include Project Professional and Project Web App integration, SharePoint Server 2013 design and configuration, Microsoft SQL Server 2016 integration, SQL Server 2014 support, MS Exchange 2016 upgrade support, Exchange 2013 Server consulting, Excel and Office 365 Excel development, and Office and Office 365 PowerPoint and Visio webinar training. Progent can provide Cisco-certified CCIE engineers to assist your company to optimize your infrastructure to support local, branch, at-home, and mobile users so they can utilize Microsoft Project Server 2010 to collaborate safely and productively. Progent's network security engineers can help your IT team to define and enforce security workflows that protect important business data without interfering with productive information exchange.
Can Progent help my company migrate to Windows 10?
Progent's Microsoft-certified Windows 10 migration experts can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Online and on-premises assessment and upgrade support for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project management, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, teleworker connectivity, security and compliance, streamlined deployment and administration, network optimization, Wi-Fi support, disaster recovery planning, webinar training for network management personnel and end users, and post-migration Call Center support services.
Does Progent offer project management services?
For enterprise project management assistance, Progent can provide access to senior IT experts with years of background as technology project managers for program development, business technology deployment, and business process engineering working with organizations from Big 4 companies to dot-com startups to government agencies. These high-level project managers offer advanced management skills to help enterprise customers to adhere to leading practices to make sure strategic projects are completed on schedule and on budget.
How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft supports transparent hybrid environments that combine Office 365 Exchange Online and on-premises installations of Exchange. This permits you to have certain mailboxes located at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help you with any phase of designing, integrating and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical problems and also can provide extensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on time and within budget. For details about Progent's online consulting services for integrating Office 365 and on-premises Exchange systems, go to Office 365 integration solutions with on-premises Exchange.
How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security companies to deliver web-based control and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Does Progent have a defined methodology for best practices in solving IT problems?
Progentís staff of Microsoft and Cisco-certified IT experts have extensive real-world industry experience, on the front lines of IT support, executing a multitude of technical projects for a broad assortment of clients. Every Progent consultant carries a proven set of personal methodologies from this extensive industry experience, and these are further refined by the corporate-wide best practices education that Progent teaches its consulting team. For larger engagements, Progent experts employ the Microsoft Solutions Framework (MSF) model for task management which breaks projects down into discrete and manageable components that decrease the possibility of a project spinning out of control.
More Questions and Answers
If your small business is in San Joaquin County
and you are in need of computer help, IT outsourcing, or top-level expertise from a Progent consultant,
call 209-929-1133 or visit Contact Progent.