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Can Progent help with Citrix XenServer virtualization technology?
Progent's Citrix XenServer engineers can help your company to evaluate the strategic advantages of XenServer and additional Citrix products, and can assist your IT organization to design, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition assess your existing XenServer environment and show you how to enhance consolidation, responsiveness, protection, availability, and disaster recovery.
How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include individualized training designed for customers who want to increase their understanding of mainstream office productivity tools and network infrastructure. Find out more about Progent's Office Word and Office 365 Word training, Office Excel and Office 365 Excel classes and programming help, Microsoft Project training, and classes on Apple macOS and OS X application software. Progent also offers live online webinar education seminars. Virtual online classes offer a versatile and affordable way for training your IT team to operate a wide range of important software products.
Progent also provides itemized documentation for all services performed. These in-depth service reports provide your internal IT staff a convenient and helpful chronicle of important technical issues surrounding your IT system and can shed light on how to prepare for and solve problems in the future.
Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
Microsoft Exchange Server 2016 improves the performance and simplifies the implementation of DAGs, which offer an automatic failover cluster for high availability (HA). Database Availability Groups in Microsoft Exchange Server 2016 lower failover delay by an estimated 33% compared to Exchange 2013. Other improvements include setup defaults that adhere to industry best practices for disaster recovery. Progent's Microsoft certified Exchange experts can provide DAG support services to assist your business to create, deploy and maintain a Database Availability Group environment the provides world-class protection for your Exchange 2016 mailbox servers.
Can Progent help us with desktop and mobile device configuration management?
Progent's Microsoft-certified consultants can provide System Center Configuration Manager (SCCM 2012) design and deployment, System Center 2016 Configuration Manager (SCCM 2016) hybrid cloud integration, and Intune expertise to consolidate and streamline the management of your desktops along with your Cloud-connected tablets and smartphones. Progent can assist you to migrate smoothly to Configuration Manager 2012 from a legacy change management platform or assist you to modify your existing SCCM 2012 ecosystem to support your changing business needs.
Can Progent help us integrate Office 365 applications and cloud hosting services?
Office 365 is Microsoft's growing suite of client productivity apps and cloud services offered on a subscription basis. Office 365 apps and cloud-based services are offered in an array of product bundles intended for customers from students and households to enterprises. Progent offers quick and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android technology. Progent can assist you to understand the many subscription plans available with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent's Office 365 integration consultants offer expertise with cross-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also help your business to build and maintain hybrid networks that seamlessly integrate on-premises and cloud products and services.
Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, an integrated expansion of Cisco Unified Communications Manager (CUCM), is a converged voicemail system that facilitates productive collaboration by providing a variety of alternatives for retrieving voice messages within an environment that is easy to implement and manage. Unity Connection allows you to read and manage your voice messages from your email inbox, web browser, Jabber, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), offered in select Cisco ISR routers, offers cost-effective voicemail, integrated messaging, interactive voice response, and automated-attendant functions for small to medium businesses and corporate branch locations with as many as 500 workers. Progent's Cisco-certified CCIE network consultants can provide Unity Connection and Unity Express (CUE) integration and technical support services to make sure your CUE deployment gives you the highest possible competitive value.
Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services (IIS), Which is included with Windows Server and Windows desktop, is a sophisticated server role for web hosting and application development. The new releases offer improved security, reliability, expandability, and troubleshooting while also delivering major improvements in remote management. Many popular extensions to IIS have been built into newer releases including the Request Filter Module (previously known as URL Scan), which can prevent dangerous HTTP requests from being run by hosted web applications. Progent's Internet Information Services experts can assist your company to deploy IIS as well as the latest extensions to IIS Manager like the GUI for controlling FastCGI programs.
We want to develop a long-term IT strategy but we don't have a Chief Information Officer. Can Progent help?
Progent can provide companies with an IT management professional who can act as a part-time CIO. This experienced IT officer can provide long-term direction to assist you to integrate sensible technology to improve business operations so they align more closely with your business objectives. Your company can create and install a well thought out IT strategy without incurring the expense of a full-time senior IT executive. Important tasks Progent's part-time Chief Information Officer can carry out include growth strategies, planning technology budgets, developing models for TCO, optimizing workflows, negotiating with suppliers, defining security standards, business impact analysis, streamlining data center management, software revision management, IT asset documentation control, and disaster recovery/business continuity planning.
How can Progent help us with our hybrid cloud solution?
Progent's hybrid cloud solutions consultants offer expert remote consulting support to help businesses of any size to integrate their networks with popular public clouds such as Azure and Amazon AWS. Progent can help your it team to design and administer cost-effective hybrid environments that can include Windows and Linux operating systems and applications in hybrid architectures that utilize local resources as well as cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud migration services such as Office 365 integration solutions with on-premises Exchange deployments, Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging.
How can Progent help us deploy and manage a collaboration solution based on Cisco Jabber?
Progent's Jabber consultants offer remote or onsite expertise to assist businesses of all sizes to design, deploy, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth expertise for the technologies that make up building an end-to-end Jabber collaboration solution including Cisco network devicesand management software, Microsoft Office applications, Windows and Mac computers, iOS and Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a modern collaboration solution.
Does Progent support all major data backup/recovery products and services?
Progent's data backup consultants can provide help for a wide array of products and technologies that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux servers and workstations plus notebooks and handhelds. Progent supports all major data protection platforms by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability solutions. Progent also offers help with Acronis Backup and Recovery, Mozy, Retrospect, Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, and Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager and NSX consulting. In addition, Progent's ProSight Data Protection Services are offered to small and medium-sized organizations as an affordable outsourced service for reliable backup and disaster recovery (BDR).
Can Progent help my company migrate to Windows 10?
Progent's Microsoft-certified Windows 10 planning and migration experts can assist organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older version of Windows. Online and onsite assessment and migration services for Windows 10 provided by Progent's consultants include ROI analysis, project management, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile management and synchronization, teleworker connectivity, security and compliance, streamlined deployment and administration, network infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and end users, and post-migration Call Center support services.
Does Progent Offer Business Continuity Planning Services?
Progent can provide high-level online expertise for disaster recovery/business continuity planning, validation, and education to help your company to prepare for possible disasters, minimize downtime for your vital IT operations, avoid lost information, and meet examiners' letters and business obligations. Progent's business continuity consultants can work closely with your management and network administration staff to provide risk analysis, identify interdependencies, specify the assets needed to operate your organization, determine key IT functions and define acceptable restoration times, qualify hot backup sites, configure secure offsite access capability for key workers, plan notification systems and define responsibilities for staff, write a comprehensive recovery and test plan, and train management and technical staff to carry the agreed upon plan. Progent's Windows Server 2016 disaster recovery experts can help you to design and build an affordable disaster recovery solution for hybrid cloud environments using failover cluster technology proven in Microsoft's Azure public cloud.
What online services are available for maintaining Cisco routers?
Among the popular remote Cisco router consulting services offered by Progent's certified Cisco experts include configuring domain name, IP addressing, routing tables, T1, and user accounts; setting up iBGP and HSRP, aggregate routing, BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting NAT configurations, routing tables, and BGP peering arrangements; updating router's IOS image; validating router failover; resolving VPN problems; making a network diagram and documenting configuration; plus security and business recovery planning.
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