Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

Does Progent offer a secure data backup service for small businesses?
Progent's ProSight Data Protection Services cloud backup and disaster recovery provide small and medium-sized businesses an affordable end-to-end service for secure backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows fast recovery of vital data, apps and virtual machines that have become lost or damaged as a result of component failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images/, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced expertise to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical data. Learn about the complete ProSight family of value-priced network monitoring and management services for small and mid-size organizations

How can Progent help large enterprises?
Progent's IT experts can help enterprises to plan, execute, and support major rollouts of core Microsoft, Cisco, and Oracle RDBMS technology by providing services such as Active Directory consulting, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 consulting, SQL Server 2012 application development, Cisco network infrastructure design, Oracle database administration services, MySQL expertise, and project management assistance. Progent has worked with some of the world's largest companies to integrate mission-critical business network solutions powered by Microsoft technology and can deliver seamless branch office support services to enterprises with branch offices or in major cities in the United States.

Does Progent offer support for Microsoft SQL Server 2012?
Progent offers the expertise of Microsoft-certified SQL Server 2012 engineers as well as experienced software programmers, database administrators, project management experts, network infrastructure architects, disaster recovery/business continuity specialists, and certified data security professionals to assist your business to manage your SQL Server 2012 environment and configure a cost-effective and safe network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012. Progent can also help your company to upgrade to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Who founded Progent?
Progent's founder and senior technology officer, Les Kent, was the architect for a Windows network application that earned Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year computer industry veteran and has managed the design and deployment of hundreds of innovative business solutions using Microsoft and Cisco technologies. Mr. Kent started Progent in order to address the needs of small organizations who can't justify the expense of maintaining a large IT group but who still need information systems with world-class reliability, security, and performance.

Can Progent help us integrate our environment with Microsoft Azure Service?
Progent's Azure integration consultants can assist you with every stage of Microsoft Azure integration including requirements definition, readiness assessment, solution architecture, pilot testing, implementation, centralized administration, performance tuning, software license management, disaster recovery preparedness, security planning, and compliance assessment. Progent can help your IT staff to set up and debug firewall appliances and VPN tunnels so that your clients can safely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist your organization to create a hybrid ecosystem that transparently integrates physical datacenters with Azure-based resources.

How can Progent help us design and manage a virtualization solution?
Virtualization techniques allow businesses to maximize utilization, simplify network administration, and enhance workload availability and data protection. operate several virtual machines on one actual computer. Common applications for virtual servers are hardware consolidation, inexpensive platforms for applications that only run on older OS software, and economical isolation of software programming or pilot environments from on-line systems. Progent's virtual server engineers offer Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting, Microsoft Windows Hyper-V Virtualization help, VMware vSphere planning and deployment, VMware NSX network virtualization architecture and integration, and Citrix XenServer virtual server support. Progent can deploy virtual machines to maximize performance, dependability and manageability while simultaneously lowering costs; propose and validate disaster recovery plans that minimize downtown in the event of a major failure; and deliver ongoing maintenance, repair, and engineering assistance as computer technology evolves.

How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network operating at peak levels by tracking the health of critical computers that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your designated IT staff and your assigned Progent engineering consultant so all looming issues can be resolved before they have a chance to disrupt your network. Learn about the entire ProSight series of value-priced network management outsourcing services for small organizations.

Does Progent Offer Business Continuity Planning Services?
Progent offers advanced remote expertise for disaster recovery/business continuity planning, validation, and education to help you to prepare for possible catastrophes, minimize service disruption for your essential network functions, avoid lost information, and meet examiners' letters and business requirements. Progent's business continuity experts can team with your executive and network administration group to perform risk evaluation, define dependencies, specify human and physical assets needed to run your business, prioritize key IT functions and define allowable recovery times, qualify colocation centers, configure secure remote access capability for key employees, plan emergency notification mechanisms and assign duties for staff, document a comprehensive recovery plan, and provide training for key people to carry the business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to create an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's massive Azure cloud.

Does Progent support Juniper and NetScreen Products?
Progent's Juniper-authorized network consultants can help your company to design and deploy Juniper Firewall/VPN platforms, optimize and support your infrastructure, and migrate efficiently from discontinued devices to current releases. Progent's Junos OS consultants can provide support for Juniper's flagship network operating system to enable you to simplify the administration and improve the protection of your Juniper VPN appliances and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software products and can assist organizations manage networks that incorporate a combination of Juniper's OS platforms.

Can Progent help my company migrate to Windows 10?
Progent's Windows 10 planning and migration experts can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an older release of Windows. Online and on-premises evaluation and upgrade support for Microsoft Windows 10 provided by Progent's experts include ROI analysis, project coordination, compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile management and synchronization, teleworker access, security and compliance, automated deployment and administration, network optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support personnel and users, and post-migration Call Center support services.

Can Progent help us move our data center to a colocation facility?
There are hundreds of world-class data center colocation Sites in the and larger metropolitan areas throughout the United States, and Progent's colocation consulting team can enhance your systemís fault tolerance and performance by helping you select a remote data center site that addresses the particular needs of your company including geographic location, size, communications, affordability, and extra additional features and services. Progentís data center support services are designed for companies with equipment located at colo hosting facilities and in need of timely on-premises service at the co-location site plus online help from Microsoft and Cisco Premier professionals. Progent offers a variety of collocation center support services including network architecture evaluation, Windows and Linux server installation and support, tech support for server and telecommunications infrastructure, development and deployment of high availability systems, defining and implementing layered security defenses, firewall integration and support, configuring load balancing solutions, and planning high-availability server cluster configurations.

How can Progent help local governments and school districts with IT management?
Progent has a long background delivering a broad range of online IT consulting and emergency troubleshooting services to local governments and schools across the U.S. Progent is one of the pioneers in providing expert remote IT support and has delivered network support to organizations in all 50 states. Progent's online information technology consulting for local governments eliminates travel costs and solves problems more quickly than onsite support.

How does Progent support the Microsoft Solutions Framework (MSF) process model?
In conducting IT projects for large companies, Progent follows a phased technique based on agreed upon milestones in order to meet economic, timing, and technical targets while avoiding business disruption. Progent's methodology follows industry project management standards based on the leading practices incorporated in the Microsoft Solutions Framework (MSF) and includes requirements identification, design and architecture proposals, pilots, design tuning, and expert deployment. All phases are documented to create a comprehensive description of technical services delivered and to help in ongoing system support.

How can Progent help us protect our network from ransomware and other modern threats?
The ProSight Active Security Monitoring endpoint protection (EPP) solution incorporates next generation behavior machine learning technology to defend endpoints and servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-matching AV tools. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to manage the complete malware attack progression including blocking, detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Learn about the complete ProSight suite of affordable managed services for small and mid-size businesses.

More Questions and Answers

If your small business is in Vacaville or anywhere in the San Francisco North Bay area and you require computer support, IT outsourcing, or advanced expertise from a certified Progent professional, call 707-470-1313 or visit Contact Progent.

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Cisco's network security and remote connection products for small organizations represent a complete line of manageable security products to help safeguard your wired and wireless information system. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that align best with your business objectives.

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Progent's SonicWALL experts can show you how to configure, maintain, and update SonicWALL firewall/VPN appliances inculding the newer SonicWALL TZ Series of appliances and the legacy SonicWALL PRO 1260 Secure Switch devices. Progent's CISSP Premier consultants, CISM Premier security engineers, and CISA Premier security audit specialists can show you how to create a complete security strategy, including written policies, and build protection into your corporate operations.

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Jabber and Cisco TelePresence Server IT Consultants
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Progent's Jabber consultants offer online or onsite support to help organizations of all sizes to plan, implement, maintain, update or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced support for all the products, technologies and services that make up creating a cohesive Cisco Jabber collaboration solution such as Cisco network devices and management software, Microsoft Office apps, Windows and Mac desktops, iOS and Google Android smartphones, SIP trunking, WiFi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a modern collaboration solution.

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Mac Penetration Testing Specialists
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Progent's certified security staff can show you how to protect your Apple Mac network through professional support offerings including running security tests, recovery from virus and worm penetrations, setting up firewalls, integrating safe off-site and mobile connectivity, deploying automated programs for protection against viruses, spam, and malware, and developing a company-wide security plan adapted for the particular goals of your business information system.

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SharePoint Server 2010 Integration Support
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Progentís Microsoft-certified experts can provide businesses of any size consulting, technical support, and development services for SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web technology for intelligently connecting people, teams and information. Microsoft SharePoint Server offers a common location for your workers or clients to connect to, organize, distribute and manipulate useful data, files, and applications and to interact with one another. Microsoft SharePoint enables faster and more intelligent decisions, more effective access across groups and more economical business practices. Windows SharePoint Services join employees, clients, teams and projects with the data theyíve created in a way that makes data easy to find, download and re-use. Progent's SharePoint consultants can assist your organization to maintain your current SharePoint environment or migrate to the current version of SharePoint Server or to SharePoint Online.

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ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management techniques to keep your IT system running efficiently by checking the health of critical devices that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so that all potential problems can be addressed before they have a chance to impact productivity.

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If you are a network engineer with system support experience, teaming with Progent and working for Progent's customers will enhance your abilities through collaboration with Progent's team of mutually supportive, high-output consulting experts. Progent's focus on offering IT consulting and technical support to small and midsize companies will give you the chance to consult closely with decision makers and add tangibly to the growth of exciting companies. In addition, Our virtual office network provides state-of-the-art tools for off-site support and wireless connectivity to help you to deliver fast solutions when you troubleshoot business-critical problems.

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Progent can provide the expertise of certified engineers as well as experienced software developers, DBAs, project managers, Cisco-certified network engineers, disaster recovery specialists, and security consultants to help you to evaluate the potential benefits of SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS platforms, and define a cost-effective and safe network infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.

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Progent's Cisco CCIE-certified SIP infrastructure experts can assist organizations of any size to design, integrate, maintain, troubleshoot and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE-connected SIP trunks and can provide affordable online or on-premises support to help companies to migrate smoothly to an advanced unified communications environment that offers accelerated return on investment. Progent's certified Microsoft unified communications consultants can assist you to configure connections between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.

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SQL Server 2000 is a rich, web-aware database and data analysis package that opens the door to the rapid creation of cutting-edge enterprise-class applications that can provide your business a significant competitive edge. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET environment.

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For enterprises with branch offices in or any region served by Progent's engineers, Progent's Microsoft-Premier IT support professionals and certified Cisco network consultants can provide a range of IT support services such as project planning, SOX compliance, office relocations, corporate security, system architecture, local or phone-based emergency support, and technical support for collocation hosting facilities. A Progent network consultant can show you how to plan a multi-site network that makes efficient use of collocation facilities and Internet hosting sites. Progentís Microsoft Certified engineers can help large enterprises plan, integrate and maintain major rollouts of updated releases of Microsoft technology including Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional consultants can assist you to deploy Cisco products for connectivity solutions that combine simple, high-performance, integrated, and wireless networking.

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Progent's certified information technology consultants can provide Windows Server 2016 migration consulting services to help organizations of any size to design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist your company to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.

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Dynamics GP/Great Plains accounting includes analytics and reporting features that let you track all operations, sales and spending, and market patterns with built-in drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP reporting support services can enable you to design reports that allow you to analyze your business more completely, turning uncooked data into useful management information. Progent is able to enhance your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to offer custom line-of-business application development and eCommerce solutions that integrate transparently with Dynamics GP/Great Plains.

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