|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit migration specialists can assist you to update your application servers and workstations efficiently from 32 to 64 bits. Progent can assist your company to understand the costs and advantages of upgrading to 64-bit processing, design an economical upgrade strategy that minimizes business disruptions, and deliver timely remote help to aid your company to configure 64-bit software and applications on your existing hardware. Progent's Microsoft-expert computing engineers can help your company to integrate the 64-bit editions of Microsoft platforms like Windows Server 2008, SQL Server, Microsoft Windows 7, and Office Excel.
Does Progent offer the services of a GIAC-certified information assurance expert?
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of information technology security experts. GIAC accreditations are recognized by companies and government organizations throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide support for all of the security services covered within GIAC accreditation including auditing network vulnerability, security incident handling, traffic analysis, web services security and security information and event management (SIEM) solutions.
Can Progent help us upgrade our legacy version of Dynamics GP to the current release?
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered integration, software development, education, and debugging services since the platform's original release. Progent can provide in-depth expertise for upgrading out of date Dynamics GP ERP systems. Progent can assist you to design, test, and implement a cost-effective migration from a an outdated release of GP to the latest version of Dynamics GP, Learn} about Progent's Dynamics GP upgrade and system integration consulting.
How can Progent help my Linux developers?
If you are creating Linux applications on a network that includes Microsoft-based servers, desktops and software, Progent offers network outsourcing and services that keep your system up and running while reliving you to focus on your area of high-value expertise. By using automated network monitoring and providing online and optional on-site help as you need it, Progent provides Linux and UNIX developer support that provides an inexpensive way to manage an information technology network that features high availability, comprehensive security and performance.
Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent offers the services of RIM BlackBerry-certified experts who can assist small companies to plan, manage, and support BlackBerry Enterprise Server and BlackBerry mobile devices affordably and effectively, eliminating the need for an in-house BlackBerry expert and minimizing the cost and distraction of supporting a mobile wireless workforce. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and CISM-certified security engineers. This breadth of knowledge, in conjunction with Progent's efficient remote support model, provides small and mid-size businesses a cost-effective solution for integrating BlackBerry technology productively into their information system.
Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network monitoring and management products and is intended to provide a centralized mechanism for configuring and managing virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with any aspect of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you migrate smoothly from older releases of VMM, design workflows for creating and deploying virtual machines and VM hosts, implement high-availability compute and storage clusters, connect your datacenter infrastructure with public clouds, set up virtual switches, develop and refine PowerShell scripts, and help you assess the strategic advantages of the latest technologies such as Storage Replica and Host Guardian Service. Progent's certified hypervisor professionals can provide world-class Windows Hyper-V consulting and VMware ESXi expertise.
How can Progent help us set up a private cloud?
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size organization's production servers in a solution that gives the highest degree of dependability and scalability and is in addition easy to transfer to another host. Progent's Private Cloud hosting and management options are built on mature virtualization architectures that allow small companies with mixed- platform environments to save dramatically on the costs of capital equipment, infrastructure maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence. Find out about Progent's ProSight portfolio of managed services for small and mid-size businesses.
Can Progent help my company migrate to Windows 10?
Progent's Windows 10 planning consultants can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any older version of Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 provided by Progent's experts include Return on Investment analysis, project coordination, application compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile device management, teleworker access, security and compliance, streamlined provisioning and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and end users, and ongoing technical help.
Does Progent offer help with specific Apple Mac applications?
Progent's experts in Mac technology can support the creative aspect of macOS and OS X systems by offering consulting services and education in images/, audio, and motion. Progent's professionals can offer expertise in a range of macOS and OS X desktop programs including Photoshop, InDesign, Logic Pro, Digidesign Pro Tools, Apple Motion, and Adobe After Effects. Progent can also assist you with discrete projects such as scanning or digitizing audio or video or setting up a video post production facility.
What are the benefits of Progent's documentation of support services?
Progent produces full and detailed documentation of all service activity to make sure customers do not feel like a hostage to their IT service organization. Progent sends email accounts of support activity immediately after completion of each support interaction, and also provides a printed copy along with monthly billings. Comprehensive network support reporting makes it easier for customers to transfer to a new support organization or take on more support responsibilities in house. Complete service reporting also provides management the visibility required to assess the quality of support services and produce more realistic IT budgets.
Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon AWS integration consultants offer affordable remote support to assist companies to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable low-latency storage, and Glacier for low-cost long-term archiving. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN technology and can help you create all-cloud or hybrid ecosystems that efficiently integrate Amazon AWS services. Progent offers as-needed support or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you move smoothly to the Amazon AWS platform.
More Questions and Answers
If your small business is in Contra Costa County
and you need computer help, information technology outsourcing, or advanced services from a Microsoft or Cisco certified consultant,
call 925-362-2400 or visit Contact Progent.