To get fast online help with data security problems, businesses in Walnut Creek California have access to world-class troubleshooting from Progent's security professionals. Progent's remote service staff is ready to offer effective and economical assistance with security emergencies that threaten the viability of your network. Progent's accredited engineers are certified to support environments powered by Windows, Linux, macOS and OS X, and major derivatives of UNIX. Progent can provide advanced help for vital security and restoration technologies like AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), full system restore validation, immutable backup, and off-site backup. Progent's broad selection of services covers firewall expertise, email filtering and encryption, secure network design, and disaster recovery preparedness. Progent's technical support team has earned the world's top security accreditations including Certified Information Systems Auditor and Information System Security Architecture Professional.
Progent offers online security support services on a per-minute basis with no minimum minutes and without extra charges for sign-up or off-hour support. By charging by the minute and by providing world-class help, Progent's billing model keeps costs low and eliminates situations where simple fixes result in major expenses.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a target network. For this reason, ransomware assaults are commonly launched on weekends and at night, when IT personnel may be slower to become aware of a penetration and are least able to organize a quick and coordinated defense. The more lateral progress ransomware is able to make inside a target's system, the longer it will require to restore basic IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide organizations to carry out the urgent first phase in responding to a ransomware assault by containing the malware. Progent's remote ransomware engineers can help businesses to identify and quarantine breached servers and endpoints and protect undamaged resources from being penetrated. If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Hacked: What Are We Supposed to Do Now?
In case your network is now experiencing a security crisis other than ransomware, visit Progent's Urgent Remote Computer Support to see how to receive immediate help. Progent maintains a team of veteran cybersecurity specialists who offer remote and on-premises assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity posture to protect against future attacks.
For businesses who have planned beforehand for a security breach, the step-by-step post-attack response procedure outlined by GIAC is Progent's approved method of reacting to a serious security attack.
Introduction to Security Expertise
Coordinating computer protection and preparedness for restoring vital information and systems following a security breach demands an on-going process that entails an array of technologies and procedures. Progent's certified security engineers can support your organization at any level in your efforts to protect your IT system, from security evaluation to creating a complete security program. Important technologies covered by Progent's experts include Security Planning and Implementation, Information Restoration and Security Failure Analysis, and Managed Protection from E-mail-Based Attacks.
Designing and Building Secure Networks
Every company ought to have a carefully thought out security strategy that includes both preventive and responsive steps. The pre-attack plan is a set of precautions that helps to reduce vulnerabilities. The reactive plan specifies activities to assist security staff to assess the damage resulting from a breach, repair the damage, record the experience, and restore network functions as soon as possible. Progent can show you how to build security into your company operations. Progent can set up scanning utilities, create and execute a safe computer infrastructure, and propose procedures and policies to optimize the safety of your information system. Progent's security experts are available to help you to set up a firewall, design safe remote connectivity to e-mail and information, and configure an effective VPN.
If your company is looking for an affordable way for outsourcing your network security management, Progent's 24x7 Network Support Services include non-stop online network tracking and quick resolution of problems.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include local and cloud hosted infrastructure and that are compliant with government and industry data security standards. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)
Data Restoration and Failure Analysis
Progent offers expertise in recovering systems and devices that have been compromised, are in question, or have failed as a result of a security breakdown. Progent can help evaluate the losses caused by the attack, return your company to normal business operations, and retrieve data compromised owing to the breach. Progent's certified specialists can also oversee a comprehensive failure analysis by examining activity logs and using other advanced assessment techniques. Progent's background with security issues minimizes your downtime and allows Progent to recommend effective measures to prevent or contain future assaults.
Ransomware Removal and Restoration Expertise
Progent offers the services of seasoned ransomware recovery experts with the skills to restore an information system compromised by a ransomware virus such as Ryuk, WannaCry, Hermes, or Locky. To find out more, visit ransomware cleanup and recovery services.
Work-from-Home Cybersecurity Solutions
Work-from-Home staff members typically use their personal devices and often operate in a unsecured physical area. This increases their susceptibility to malware attacks and requires careful deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive user training, and the creation of security policies based on leading practices. Progent's veteran roster of at-home workforce support consultants can assist your business to plan, implement and maintain an effective security solution that guards critical IT resources in environments that incorporate an at-home workforce and hybrid workers.
Patch Management Services
Progent's support services for patch management provide organizations of any size a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking updates to your dynamic information network. In addition to maximizing the security and functionality of your computer network, Progent's software/firmware update management services permit your in-house IT team to focus on line-of-business projects and activities that deliver maximum business value from your information network. Find out more about Progent's patch management support services.
Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric cyberthreat management platform that features AI software and advanced services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in a few minutes to guard endpoints against increasingly sophisticated assaults such as ransomware, known and brand-new malware, trojan viruses, hacking tool sets, memory exploits, script misuse, harmful macros, and living-off-the-land attacks. Progent is a SentinelOne Partner and reseller and oversees thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is always the first EDR response software activated by Progent to provide control and visibility of a client's system at the outset of a ransomware recovery emergency. For additional details, see Progent's SentinelOne-based Extended Detection and Response (XDR) solutions.
Consulting Services for Horizon3.ai's NodeZero Penetration Testing Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that supports repeated, concurrent, programmable testing of your network so you can uncover, rank, fix, and verify security vulnerabilities before malicious hackers can take advantage of them. NodeZero pentests can plant decoys called tripwires such as bogus credentials to find out when your environment is being probed along key attack vectors. Tripwires provide sufficient information to allow you to take action quickly with your SIEM tools and procedures before an attacker can do serious damage. Progent offers the expertise of a NodeZero Certified Operator who can help you to use NodeZero to perform thorough penetration tests of your network perimeter and your internal network so you can evaluate your current security profile. Progent's NodeZero experts can also assist you to strengthen your existing network security and can help you to design and deploy a cohesive cybersecurity strategy that simplifies management and delivers maximum protection for on-premises, multi-cloud, and perimeter IT resources. To find out additional information about Progent's threat analysis services based on on NodeZero's pentest products, refer to Consulting Services for NodeZero's PEN Test Platform.
Stealth Penetration (PEN) Security Testing Services
Stealth intrusion testing is an important part of any comprehensive IT system security strategy. Progent's security professionals can perform extensive penetration tests without the knowledge of your organization's internal IT resources. Unannounced penetration testing shows whether current security defense systems such as intrusion detection warnings and event log monitoring are correctly configured and actively monitored. Progent can provide continuous automatic penetration testing to define your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, harvested credentials, missing patches, and ill-advised IT product defaults can be chained together by hackers into the multi-vector attacks typical of modern strains of ransomware. Get additional information about Progent's Stealth Penetration Testing Consultants.
Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight series of managed services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's cutting edge behavior machine learning technology to defend endpoint devices and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-matching AV products. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to manage the entire threat lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Key features include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection services offer affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering via leading-edge technologies incorporated within a single agent managed from a single console. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP environment that meets your organization's unique requirements and that allows you prove compliance with legal and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent can also assist you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with leading backup technology vendors to produce ProSight Data Protection Services, a portfolio of subscription-based offerings that provide backup-as-a-service. All ProSight DPS products manage and monitor your data backup operations and allow non-disruptive backup and rapid restoration of critical files, applications, system images, and Hyper-V and VMware virtual machines. ProSight DPS lets you protect against data loss caused by equipment failures, natural calamities, fire, cyber attacks such as ransomware, user mistakes, malicious insiders, or application glitches. Managed backup services in the ProSight Data Protection family include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these fully managed backup services are best suited for your network.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading information security companies to deliver web-based control and world-class protection for all your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a preliminary barricade and blocks most threats from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway device adds a further level of analysis for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and protect internal email that stays inside your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Android, and other out-of-band devices. With 2FA, when you sign into a secured online account and enter your password you are requested to confirm your identity on a unit that only you have and that uses a separate network channel. A wide selection of out-of-band devices can be utilized as this added form of authentication including a smartphone or wearable, a hardware token, a landline phone, etc. You can register multiple validation devices. To learn more about ProSight Duo two-factor identity validation services, refer to Duo MFA two-factor authentication (2FA) services for telecommuters.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be moved easily to a different hardware solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can save up to half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
Specialized Security Services Available from Progent
Progent's security consultants offer unique expertise in key facets of network protection including:
Vulnerability Evaluation and Compliance Testing
Progent offers experience with information risk auditing utilities such as Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of comprehensive network tests to reveal potential security problems. Progent has broad experience with testing utilities and can help your company to understand assessment reports and react appropriately. Progent's security engineers also provide web application testing and can perform expert assessments of enterprise-wide security to determine your organization's compliance with major worldwide security specifications including FISMA, PCI, and ISO. In addition, Progent can evaluate the effectiveness of your wireless protection covering stationary wireless equipment plus portable devices. Learn the details concerning Progent's Information Risk Evaluation and Compliance Testing.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Consulting
Progent's Cisco CCIE engineers and Cisco CCNP experts can deliver in-depth technical support for Cisco's entire family of security and Virtual Private Network products including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM, protected broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Read additional details concerning Cisco Protection, Virtual Private Network and Wireless Support.
Additional Firewall and Virtual Private Network (VPN) Technologies
In addition to supporting a broad range of network security solutions from Microsoft and Cisco, Progent can provide businesses of any size expert consulting for products from other major firewall and VPN suppliers. Progent's consultants can provide:
Find out the details concerning Progent's Certified Information Security Manager (CISM) Security Consulting Services.
CISSP Security Support Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP status as a result of demonstrated experience, extensive study, and formal testing. CISSP qualification recognizes expertise in a worldwide standard for IT security. ANSI has given the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Areas of expertise included under CISSP include security administration practices, security design and models, access control systems, applications development security, operations security, physical security, encryption, communications, network security, and disaster recovery planning.
Read the details about Progent's CISSP Support Services.
CISSP-ISSAP Premier Experts for Secure System Infrastructure
Progent's ISSAP Premier security experts have earned ISSAP accreditation following thorough testing and extensive experience. field experience with information security architecture. ISSAP consultants possess comprehensive understanding of access management mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can assist your business with all aspects of secure network architecture.
Learn more information about Progent's ISSAP Certified Secure Network Infrastructure Consulting Support.
CISSP-ISSEP Premier Security Engineering Experts
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to assist your enterprise to follow current system security engineering theory and processes in system development, review system security designs according to cybersecurity engineering best practices, produce cohesive system designs that include compliant cybersecurity mechanisms for all critical system functions, develop efficient configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and recommend realistic security solutions that balance your operational requirements with your organization's tolerance for risk.
Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor Support Services
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that indicates expertise in information system security auditing. Certified by ANSI, the CISA accreditation has consultants pass a comprehensive examination administered by the ISACA professional association. Progent offers the expertise of a CISA-Premier security professional trained to assist businesses in the fields of information systems audit process, IT enforcement, network assets and architecture planned useful life, information technology support, protecting data assets, and business continuity preparedness.
Get the details concerning Progent's CISA Consulting Services.
CRISC IT Risk Mitigation Specialists
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to verify a consultant's ability to design, deploy, and support IS control mechanisms to reduce network risk. Progent offers the services of a CRISC-certified engineer to assist you to develop and carry out a business continuity or disaster recovery plan that follows industry best practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines. Progent's risk mitigation services are complementary to the support available from Progent's CISA-Certified security engineers for impartially evaluating your IT control mechanisms and also with the expertise of Progent's CISM-certified support professionals for defining security policies.
Read more details concerning Progent's CRISC-certified Network Risk Management Consulting.
GIAC Support Expertise
Global Information Assurance Certification was established in 1999 to certify the knowledge of information technology security experts. GIAC's goal is to make sure that an accredited professional has the knowledge needed to deliver services in important categories of system, information, and application program security. GIAC certifications are recognized by companies and government organizations throughout the world including United States National Security Agency (NSA). Progent can provide the assistance of GIAC certified consultants for all of the security capabilities addressed under GIAC certification topics including assessing networks, security incident handling, traffic analysis, web services security, and security information and event management (SIEM) solutions.
Find out more details concerning Progent's GIAC Information Assurance Support.
Depend on Progent for Computer Security Support
If your business is located in Walnut Creek California and you're looking for cybersecurity help, phone Progent at
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
City | Address | Phone | Link |
Fremont | Fremont Executive Suites Newark, CA 94560 United States |
(510) 933-0400 | Fremont Network Support Services |
Hayward | 26250 Industrial Blvd Hayward, CA 94545 United States |
(510) 300-1400 | Hayward Network Support Services |
Morgan Hill | 18525 Sutter Blvd Morgan Hill, CA 95037 United States |
(408) 645-8400 | Morgan Hill Network Support Services |
Oakland | 1300 Clay Street Oakland, CA 94612 United States |
(510) 899-7400 | Oakland Network Support Services |
Palo Alto | 3790 El Camino Real Palo Alto, CA 94306 United States |
(650) 543-0400 | Palo Alto Network Support Services |
Pleasanton | 4695 Chabot Dr, Suite 200 Pleasanton, CA 94588 United States |
(925) 621-2400 | Pleasanton Network Support Services |
San Francisco | 388 Market Street San Francisco, CA 94111 United States |
(415) 321-5400 | San Francisco Network Support Services |
San Jose | 2570 N. First Street, 2nd Floor San Jose, CA 94131 United States |
(408) 240-9400 | San Jose Network Support Services |
San Mateo | 1900 S Norfolk, Suite 350 San Mateo, CA 94403 United States |
(650) 931-2400 | San Mateo Network Support Services |
Walnut Creek | 1261 Locust St Walnut Creek, CA 94596 United States |
(925) 362-2400 | Walnut Creek Network Support Services |