|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Does Progent offer expertise with VMware NSX network virtualization?
VMware's NSX virtual network platform enables you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high level of automation regardless of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, and transparent site relocation, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, updates and fixes and can generate reports to confirm full service restoration, validate Service Level Agreements and prove DR compliance. When used with VMware's NSX virtual network platform, VMware SRM can rapidly restore the entire virtualized network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to design, configure, test and administer a DR system powered by VMware Site Recovery Manager and VMware NSX.
How can Progent help my business with a complex Active Directory deployment?
Progent's Microsoft-certified Active Directory experts have deep experience troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, lost AD objects, clean-up of evaluation application configuration objects in production AD environment, and restoration of unsuccessful installations of Active Directory and AD-dependent software. Progent is also proficient in working with advanced AD tools like ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest deployment techniques that address key areas such as Active Directory naming conventions, hierarchical model, IT management model, selection and design of group policy objects, as well as protection and auditing definitions. Progent can also anticipate the impacts of alternate server and service configurations on capability and speed. Progent can help businesses to plan and implement deployments of AD Domain Services by delivering Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud solutions.
What pricing structure does Progent use for support services?
Progent's simple per-minute billing model has no complex contracts, retainers or hidden fees. Many competitors have minimum billable time or other additional fees that drive up support costs. For remote support from Progent during regular working hours, you only get charged for the time spent resolving your issue. If it only takes ten minutes to fix your issue, then you only pay for ten minutes. For advance scheduled on-site service work booked more than 24 hours in advance, you are billed exclusively for the time when Progent's team member is actually on premises solving your problems. Just Progent's value priced per-minute rate. For emergency same-day onsite service calls, you might have to pay for our expertís travel time, but never a higher emergency rate. Since Progent maintains a large pool of expert consultants located throughout the entire service territory, an available consultant is usually near to help. Progent can also dispatch onsite service to most zip codes in the United States within one business day of receiving a service request. Progent's remote support team has delivered help to small companies in every state in the U.S (See Progent's nationwide testimonials.)
How can Progent help local governments and school districts with IT management?
Progent has extensive experience delivering a full-spectrum of online network consulting and urgent repair services to local governments and schools throughout the U.S. Progent is among the pioneers in delivering expert remote IT support and has provided network support to organizations in all 50 states. Progent's online network support for local governments saves travel expenses and solves issues faster than on-premises support.
Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Cisco Meraki wireless access point experts offer online and onsite support services to assist organizations of all sizes to design, install, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki cloud-managed wireless access points. Progent can help you to configure and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including switches, ASR routers and firewalls to build a seamless ecosystem that delivers identical connectivity, performance, security compliance, manageability and availability for wired and wireless users irrespective of their location or device. (Check out Meraki switches consulting services.)
Does Progent provide consulting services for Microsoft Small Business Server?
Although the Microsoft Small Business Server product line has been terminated, this powerful package is still in wide use. Progent provides extensive Microsoft SBS consulting services for all versions of the product. In addition, Progent's Windows Server 2012 R2 Essentials consultants can assist your business to evaluate the possible advantages of transitioning from a locally hosted datacenter powered by SBS version 2011 or earlier to a more cloud-centric computing model by implementing a migration to Windows Server Essentials and to Microsoft's cloud-hosted application software. Whether your servers and applications are hosted on a local datacenter, in the cloud, or across a combination of of both, Progent can provide full-service consulting, troubleshooting, and application design and programming services for Microsoft's core platforms including Windows Server, Exchange Server, SharePoint, and Microsoft SQL Server.
Can Progent help us set up and maintain Cisco Unity Connection or Unity Express (CUE)?
Cisco Unity Connection, an integrated expansion of Cisco Unified Communications Manager, is a converged voice messaging platform that promotes collaboration by providing a variety of alternatives for retrieving voice messages within an environment that is easy to deploy and maintain. Unity Connection allows you to read and manage voicemail from your email inbox, web browser, Jabber, a Cisco Unified VoIP Phone, an iPhone or other smartphone, or an iPad or tablet. Cisco Unity Express (CUE), offered in certain Cisco ISR routers, offers affordable voicemail, integrated messaging, interactive voice response, and greeting functions for small to mid-size businesses and enterprise satellite offices with as many as 500 workers. Progent's Cisco-certified CCIE consulting experts offer Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting support to make sure your CUE deployment delivers significant business value.
Can Progent Help with Oracle Database Administration and Application Development?
Progent offers affordable access to an Oracle consultant for Oracle database administration support or an Oracle software developer. Progent can assist your business to create efficient solutions for critical Oracle database administration activities including performance tuning, backup and restore strategies, and database security, or train your in-house staff how to follow industry leading practices for simplifying major management procedures. Progent can also offer the support of a PL/SQL programmer to help your company to build, test, enhance, or port Oracle-based programs that can range from business reports to data-driven web commerce sites. Progent offers skill using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune existing SQL programs by utilizing Oracle's SQL Access Advisor.
How can Progent's consultants help with Microsoft SQL Server?
Progent's Microsoft-certified SQL Server consultants, database application programmers, database administrators, project management consultants, Cisco-certified network engineers, business continuity specialists, and certified network security consultants can assist your business to maintain and expand your SQL Server environment, build or troubleshoot database business applications, evaluate the potential benefits of upgrading Microsoft SQL Server 2016 or migrating to SQL Server 2014 from an older version of SQL Server or from a different database system, set up test environments at your site or at Progent's lab, plan and execute an efficient transition to SQL Server, and configure an efficient and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server.
Can Progent help implement virtual desktops with Windows Server 2016?
Microsoft's virtual desktop technologies lower the work needed for IT administrators to set up applications so that they are consistent across a corporate user base, offer the power to manage access to critical information, and enable quick deployment of new or upgraded desktops. In Windows Server 2016, the Terminal Services tool has been enhanced and named Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services streamlines desktop connectivity, enhances performance, tightens security, unifies management, and provides a nearly seamless client environment. Progent's Windows Server 2016 consultants can assist you to assess the strategic benefits of Microsoft's virtual desktop solutions, configure pilot and on-line environments, optimize your system infrastructure to accommodate virtualized clients effectively, assess and remediate security problems, and educate your IT administrators to utilize best practices to gain a fast ROI from desktop virtualization.
More Questions and Answers
If your small business is in Contra Costa County
and you require technical assistance, information technology outsourcing, or high-level services from a Microsoft or Cisco certified consultant,
call 925-362-2400 or visit Contact Progent.