|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Can Progent help us integrate SharePoint 2016 with SharePoint Online?
SharePoint 2016, intended for on-premises implementations of the SharePoint content management platform, offers deep integration with Microsoft SharePoint Online and Office 365 to allow hybrid environments that seamlessly unify local and cloud infrastructure and services. Additional enhancements include rapid deployment with the MinRole role-based topology installation feature, larger scale, faster performance, stronger cybersecurity, enterprise analytics with Power BI support, and a more engaging client experience for collaboration. Progent's Microsoft-certified consultants offer economical online and onsite expertise, software development, and debugging support for businesses of any size who want to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint. To find out more, visit SharePoint 2016 migration consulting.
Can Progent Help with Oracle Database Administration and Application Development?
Progent offers online access to an Oracle consultant for Oracle DBA support or an Oracle software programmer. Progent can assist your business to develop effective solutions for critical Oracle DBA tasks such as database tuning, backup/recovery strategies, and information security, or mentor your in-house staff to use industry leading practices for simplifying major management procedures. Progent can in addition provide the support of a PL/SQL programmer to help you to build, tune, enhance, or port Oracle-based applications that can vary from business reports to data-driven web commerce sites. Progent has skill with Oracle SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize current SQL programs using Oracle's SQL Access Advisor.
How does Progent handle problem escalation?
Progent uses a collaborative model for problem escalation, making it possible to solve even the toughest network problems that can appear from time to time. By taking advantage of hundreds of consulting-years of experience from Progent's Microsoft and Cisco-premier consultants, Progent can rapidly and cost-effectively resolve issues that would stymie ordinary IT support companies. Working with thousands of businesses on installation and integration projects every year gives Progent a unique understanding about which approaches succeed and which ones do not in solving IT problems.
How Can Progent help with Microsoft SharePoint?
Progent has been delivering SharePoint consulting services since the initial SharePoint product was published more than a a dozen years, and Progent has the breadth and depth of IT knowledge to help organizations of any size to design and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that add significant business value to your information network. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; decide if an in-house, Cloud-based or hybrid configuration is most sensible for your company; and select the right version of SharePoint 2013 for your applications. Progent offers full project management outsourcing or can assist in individual jobs related to your SharePoint 2013 deployment.
How does Progent support the Microsoft Solutions Framework (MSF) process model?
While managing IT projects for large companies, Progent follows a phased approach based on predetermined milestones in order to achieve budgetary, scheduling, and engineering goals while minimizing business disruption. Progent's methodology takes advantage of industry project management standards based on the leading practices defined by the
Microsoft Solutions Framework (MSF) and includes needs definition, planning and architecture proposals, pilots, design tuning, and expert deployment. All phases are documented to provide a comprehensive list of IT services delivered and to help in ongoing network maintenance.
Can Progent help us manage our passwords, IP addresses, SSL expirations and other network assets?
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can save as much as 50% of time wasted looking for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it. Learn about Progent's ProSight suite of managed services for small organizations.
Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
Progent offers the support of CISM Certified cybersecurity management consultants. The Certified Information Security Manager (CISM) organization defines the basic capabilities and global standards of skill that IT security managers are required to learn. It provides executive management the confidence that consultants who have qualified for their CISM credential have the background and knowledge to provide effective security management and consulting consulting.
Does Progent support Citrix desktop virtualization software?
Progent's Citrix-certified desktop virtualization consultants can assist you to design, install, manage, and troubleshoot a virtualized Windows application delivery system by providing Citrix XenDesktop consulting and XenApp support services. Progent's Cisco CCIE network consultants can help you optimize your infrastructure for delivering server and client-side applications, and Progent's datacenter management and support consultants can assist your organization to manage and maintain a remote datacenter that features high availability, advanced protection, and fast recovery. Progent can also assist you manage and support additional virtualization platforms from Citrix by offering Citrix XenServer expertise and Citrix Essentials for Hyper-V integration.
Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
Microsoft Exchange 2016 Server enhances the speed and streamlines the implementation of Database Availability Groups (DAGs), which offer an automatic failover cluster for high availability (HA). DAGs in MS Exchange 2016 Server lower failover times by as much as one third compared to Microsoft Exchange 2013. Additional enhancements cover setup defaults that follow leading practices for data protection. Progent's certified Exchange experts offer DAG expertise to help your business to create, deploy and manage a Database Availability Group solution the provides advanced protection for your Exchange 2016 mailbox servers.
How can we outsource our network management to Progent?
Progent offers a family of budget-friendly, fixed-price services intended to enable small and medium-size organizations to benefit from the same cutting-edge technology used by many of the industry's leading enterprises. The ProSight portfolio of IT management outsourcing services addresses all key aspects of modern networking including email protection, threat defense based on machine leaning, update management, automated backup and disaster recovery, network infrastructure monitoring and management, virtual machine hosting, and IT asset documentation management. To read Progent's eBook on the benefits of ProSight managed services for small and mid-size organizations, click:10 Benefits of ProSight Managed IT Services.
Does Progent offer consulting help for server clustering with Windows Server?
The failover server cluster technology incorporated into the most recent releases of Microsoft Windows Server has been radically re-engineered to streamline the deployment, configuration, and maintenance of clusters and to provide improved levels of system dependability, security, efficiency, and flexibility. New or enhanced capabilities include automated cluster verification, revamped configuration and deployment, improved cluster management, new cluster infrastructure for maximum availability, hardened security and quorum models, minimization of failure points, more storage and memory capacity, improvements for geographically dispersed clusters, and live migration support for Hyper-V virtual machines. Progent's Microsoft-certified failover cluster consultants can assist your company assess the advantages of failover clusters, plan and execute a deployment, educate your IT staff to administer your cluster environment, deliver continuing consulting and support services, and produce and validate a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you you to plan and deploy a cost-effective disaster recovery solution for hybrid cloud deployments utilizing failover cluster technology field-tested in Microsoft's massive Azure public cloud.
More Questions and Answers
If your small business is in Contra Costa County
and you require technical support, IT outsourcing, or high-level expertise from a certified Progent consultant,
call 925-362-2400 or visit Contact Progent.