Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

How can Progent help us deploy SQL Server 2019?
Progent's Microsoft-certified SQL Server 2019 experts can help you to assess the business case for upgrading to SQL Server 2019 and can provide rapid remote or onsite contact with consulting experts in solution planning and integration, software development, SQL Server management, and cybersecurity. To learn more, refer to SQL Server 2019 migration consulting.

How can we outsource our network management to Progent?
Progent provides a selection of affordable, flat-rate managed services intended to allow small and mid-size businesses to benefit from the same advanced IT solutions used by some of the world's leading enterprises. The ProSight line of outsourced network management services covers all critical aspects of information technology such as email content filtering, security and compliance, patch management, automated backup/recovery, infrastructure monitoring and management, virtual machine hosting, and network documentation management. To read Progent's eBook on the benefits of ProSight managed services for small and mid-size organizations, click:10 Benefits of ProSight Managed IT Services.

How can Progent's consultants help with Microsoft SQL Server?
Progent's Microsoft-certified SQL Server consultants, database software developers, database administrators, project management consultants, Cisco-certified network infrastructure engineers, disaster recovery/business continuity specialists, and certified IT security professionals can help your business to support and enhance your SQL Server solution, build or troubleshoot database applications, assess the potential business benefits of moving to Microsoft SQL Server 2016 or transitioning to Microsoft SQL Server 2014 from an older release of SQL Server or from a legacy database system, set up pilot environments at your site or at Progent's test lab, design and carry out an efficient transition to SQL Server, and define a cost-effective and secure network infrastructure that lets you realize the full business benefit of Microsoft SQL Server.

Can Progent help us migrate efficiently to Exchange Server 2019?
Progent can help you in any facet of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 for hosting Exchange; designing high availability architecture for a local, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients. For details, visit Progent's MS Exchange 2019 Server deployment services.

Can Progent help us keep our Cisco IOS software up to date?
If your network includes Cisco routers, you could be using an old release of Cisco IOS, the operating system powering most Cisco router as well as the latest switches from Cisco. Cisco frequently provides upgrades to IOS to correct problems, plug security vulnerabilities, or improve features. However, upgrading IOS or other Cisco control software can be tricky, depending upon your Cisco appliance and your network environment. As an example, there may be limitations of internal RAM that might cause a new software release to operate incorrectly. Progent's Cisco CCIE consultants offer a broad selection of services related to upgrading Cisco IOS software or other Cisco OS such as IOS EX, CallManager or Unified Communications Manager (CUCM). Progent's consultants can perform version audits of your router software, recommend appropriate upgrades, prepare Cisco devices, transfer software images/, configure and verify your new software, tune performance, resolve issues, and train your IT managers how to get the benefits of all significant new features.

How can Progent help businesses create wireless solutions?
Progent's wireless integration consultants offer broad backgrounds in the integration and maintenance of wireless networking technology and can assist you to plan, install, manage and troubleshoot wireless solutions that are compliant, resilient, expandable, easy to administer and use, able to handle your critical applications, and seamlessly incorporated into hybrid cloud networks. Remote and onsite expertise provided by Progent span a selection of wireless solutions and include smartphone integration and management, Wi-Fi network planning and installation, wireless site surveys, wireless IP phone configuration, and building-to-building wireless integration.

Can Progent help us recover from a ransomware attack?
Progent offers the services of proven ransomware recovery experts with the skills to rebuild an environment victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky. For more information, visit ransomware removal and recovery services.

What security support does Progent offer for Linux/UNIX environments?
If you run a mixed-platform business network with Linux/UNIX and Windows servers, Progent can offer Linux and Windows security expertise by providing a CISSP-certified IT consultant to help your whole enterprise in a broad selection of security concerns. CISSP Certification recognizes expertise with a worldwide standard for information security. ANSI (American National Standards Institute) has granted the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Progent can give you access to a CISSP-certified consultant to help your company in a broad range of security fields including:

  • Security Management Procedures
  • Security Architecture and Models
  • Access Control Systems and Methodology
  • Software Development Security
  • Process Security
  • Physical Security
  • Cryptography
  • Telecommunications, LAN and WAN Security
  • Business Continuity Planning
  • Law and Ethics

    What services are offered by Progent for migrating to Exchange 2016?
    Progent's Microsoft Exchange 2016 migration consultants can help you in all phases of your upgrade to Exchange 2016 including designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; licensing compliance for Exchange and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; determining storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.

    More Questions and Answers

    If your small business is in Contra Costa County and you need technical assistance, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified consultant, call 925-362-2400 or visit Contact Progent.

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    For smaller businesses, network security and regulatory compliance is too complex to stay ahead of but too risky to overlook. The world's biggest enterprises have been hacked, and the top cloud service providers have on occasion been knocked out. It seems like there's nowhere to run. Progent has made it affordable for smaller businesses to implement vital security tasks effectively by offering the benefit of billable time to the nearest minute without any minimum billing for remote support. You can have the help of a world-class information consultant to provide precisely the help you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any level of system security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a complete security plan.

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    Progent offers small organizations two ultra-affordable security evaluation scanning packages that provide, for a set fee, remotely administered inventory scans of your network security profile which are analyzed by certified security engineers who interpret the results of the scan, deliver unbiased summaries of your existing security vulnerability, and make recommendations for enhancements. Progent has developed two non-overlapping security evaluation packages for external and internal security testing that are priced to fit the budgetary realities of small companies while offering enterprise-class assessments of your network's vulnerability to assault.

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    Progentís Microsoft certified consultants provide a variety of support services for Dynamics GP (formerly Great Plains). Dynamics GP is a financial and business analysis tool based, like all Microsoft financial tools, on the expandable and familiar foundation of Microsoft Windows technology. Dynamics GP offers a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and configure, and with its modular approach you are able to license only the functions you currently require, with the option to add clients and increase capabilities in the future. Progentís Microsoft Dynamics GP support engineers can show you how to deploy, customize and manage the latest release of Dynamics GP or migrate efficiently from an older version.

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    Progent's Wi-Fi IP phone configuration experts can provide remote and on-premises assistance to help you build and administer a Cisco Wi-Fi IP phone solution by providing services that range from debugging the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.

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    Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes productivity downtime, reduces ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multiple server or multi-site migrations, Progent offers the background to finish your move quickly and economically. Progent's Exchange 2007 support, repair, and design offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server that are best aligned to your business needs.

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