|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Does Progent offer support for NetApp SAN storage solutions?
Progent can provide enterprise clients online or on-premises NetApp SAN consulting services for NetApp's complete family of SAN storage products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN deployments quickly and affordably based on leading practices.
How can Progent help my business with a complex Active Directory deployment?
Progent's Microsoft-certified Active Directory experts have deep knowledge troubleshooting complex Active Directory problems such as server replication problems, multi-domain partition configurations, corrupted AD objects, cleanup of beta software configuration objects in on-line Active Directory systems, and restoration of unsuccessful installations of AD and AD-dependent applications. Progent is also skilled in using ďexpert onlyĒ Active Directory tools like ADSIEDIT, DCDIAG and NETDIAG. Progent can also suggest deployment strategies that address key areas such as AD naming conventions, hierarchical structure, IT administration model, utilization and design of group policy objects, plus security and auditing definitions. Progent can also evaluate the implications of alternate server and service configurations on capability and performance. Progent can help companies to plan and roll out deployments of Active Directory Domain Services by delivering Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud solutions.
Does Progent Offer Business Continuity Planning Services?
Progent offers high-level online expertise for business continuity planning, validation, and education to help you to respond to potential catastrophes, reduce service disruption for your vital IT operations, avoid lost information, and comply with regulatory mandates and contractual obligations. Progent's business continuity experts can work closely with your management and IT support group to perform business impact evaluation, identify dependencies, specify human and physical assets needed to operate your organization, prioritize crucial IT functions and specify acceptable recovery times, select colocation sites, configure secure offsite connectivity for crucial employees, implement notification mechanisms and define duties for personnel, write a complete recovery and test plan, and train management and technical staff to carry the agreed upon solution. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how to plan and deploy a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud deployments using failover cluster tools field-tested in Microsoft's massive Azure cloud.
Which ERP and MRP programs are supported by Progent?Microsoft Dynamics AX ERP Software (formerly Axapta)
Microsoft Dynamics GP Business Accounting Software (formerly Great Plains)
Microsoft Dynamics NAV Software (formerly Microsoft Navision)
Microsoft Dynamics SL Business Accounting Software (formerly Solomon)
Microsoft Dynamics RMS (Retail Management System)
Macola ES by Exact Software
MAS 90 ERP by Best Software
QuickBooks Accounting Software by Intuit
Infor CloudSuite Industrial (SyteLine) ERP (formerly SyteLine)
Progent offers ERP and MRP support for a range of application software including:
Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
MS Exchange 2016 Server improves the speed and streamlines the deployment of DAGs, which offer an automatic failover cluster for high availability. Database Availability Groups in Microsoft Exchange Server 2016 reduce failover times by an estimated 33% relative to Exchange Server 2013. Additional enhancements cover setup defaults that enforce leading practices for data protection. Progent's Microsoft certified Exchange experts can provide DAG support services to help you to create, deploy and maintain a DAG environment the provides advanced security for your Exchange 2016 mailboxes.
Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
Exchange Server 2016 provides important improvements compared to previous versions of Exchange with features including built-in support for high-availability mailbox server clusters called Database Availability Groups the ability to use commodity disk storage to slash the expense of big e-mail inboxes, a more powerful OWA web client that works with more web browsers, sophisticated voice mail handling featuring voice-to-text translation, and a wealth of tools for improving data protection and compliance. Microsoft estimates that if judiciously deployed, current versions of Microsoft Exchange can reduce messaging costs by as much as 80%. Since Microsoft has stopped supporting Microsoft Exchange 2003, businesses have another incentive to ask Progent's Exchange Server 2016 consultants about upgrading to the latest version of Exchange.
How can Progent help us monitor and manage our servers and desktops?
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your network operating efficiently by tracking the state of vital computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management staff and your Progent engineering consultant so any looming issues can be resolved before they can disrupt your network. Find out about the entire ProSight series of affordable network monitoring and management services for small and mid-size businesses.
Can Progent Help with Oracle Database Administration and Application Development?
Progent can provide affordable access to an Oracle consultant for Oracle DBA support or an Oracle software programmer. Progent can help your business to create effective mechanisms for key Oracle database administration tasks including database tuning, backup/recovery strategies, and information security, or train your in-house staff to follow industry leading practices for streamlining various administration procedures. Progent can also offer the services of a PL/SQL developer to help you to build, test, troubleshoot, or port Oracle applications that can vary from forms to database-powered web sites. Progent offers experience using SQL Developer, SQL *Plus, and JDeveloper tools and can also help you to optimize current SQL programs using Oracle's SQL Access Advisor.
How can Progent's consultants help with Microsoft SQL Server?
Progent's SQL Server consultants, database software programmers, database administrators, project managers, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and data security professionals can help your business to maintain and enhance your SQL Server environment, create or update database business software, evaluate the likely business benefits of upgrading Microsoft SQL Server 2016 or transitioning to Microsoft SQL Server 2014 from an earlier release of SQL Server or from a legacy RDBMS platform, set up pilot environments at your site or at Progent's test lab, design and execute a smooth migration to SQL Server, and define a cost-effective and secure IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server.
Does Progent offer help with specific Apple Mac applications?
Progent's specialists in Mac technology can assist the creative aspect of macOS and OS X environments by offering consulting services and training in images/, audio, and video. Progent's consultants can offer help in a range of Apple macOS and OS X applications including Photoshop, InDesign, Logic Pro, MOTU Digital Performer, Apple Motion, and Adobe After Effects. Progent can also assist you with discrete areas like digitizing audio or video or setting up an audio/video post production lab.
More Questions and Answers
If your small business is in Contra Costa County
and you require computer assistance, information technology outsourcing, or top-level expertise from a Progent engineer,
call 925-362-2400 or visit Contact Progent.