Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

More Questions and Answers

What services are available from Progent to support Windows Server 2003?
Progent can assist your company with administering, supporting and repairing information technology solutions powered by Microsoft Windows Server 2003, and can support your transition to Windows Server 2012 R2 or later from Windows 2003 Server. Progent's migration support services include design, installation, configuration, testing, education, and online troubleshooting. If you are planning on creating a hybrid network model that combines local systems with cloud-based services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud solutions.

How can Progent help our business evaluate and install Windows Server 2012 R2?
Progent's Microsoft-certified Windows Server 2012 consulting experts can help you to assess the benefits of Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, tune your network infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management, team, develop an enterprise-wide security plan, streamline IT management, assist with creating applications, and generate and test a DR/BC plan. If your organization is thinking about migrating from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration consultants can assist you to assess the benefits of Windows Server 2016 for your environment and design and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model.

Does Progent offer stealth penetration testing services?
Stealth penetration checking is an important component of any comprehensive IT system security strategy. Progentís security professionals can run thorough stealth intrusion security tests without the knowledge of your company's internal IT staff. Unannounced penetration checking uncovers whether existing security defense systems such as intrusion incident alerts and event history monitoring are properly set up and actively monitored.

Can Progent help us keep our Cisco IOS software up to date?
If your network incorporates Cisco routers, you could be running an outdated release of IOS, the control software powering virtually all Cisco router as well as current Cisco switches. Cisco frequently publishes upgrades to IOS in order to correct problems, shore up security weaknesses, or improve features. However, upgrading IOS or other Cisco control software can be tricky, depending on your Cisco device and your network infrastructure. For example, there may be limitations of internal RAM that might cause a new OS version to execute improperly. Progent's Cisco CCIE consultants can provide a wide array of support services associated with updating Cisco IOS software or other Cisco software platform such as IOS XR, CallManager or Unified Communications Manager. Progent can perform version audits of your Cisco software, propose appropriate upgrades, prepare Cisco appliances, copy images/, activate and test your new software, tune performance, resolve problems, and train your network support staff how to take advantage of all significant new functions.

Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
Microsoft Exchange 2016 offers significant enhancements compared to older releases of Exchange through innovations including built-in support for high-availability mailbox server clustering known as Database Availability Groups or DAGs support for commodity disk drives to slash the cost of big e-mail inboxes, a more powerful OWA web client compatible with all popular web browsers, sophisticated voice mail capability including voice-to-text conversion, and a wealth of mechanisms for improving data protection and regulatory compliance. Microsoft estimates that if judiciously configured, current releases of Microsoft Exchange can reduce email costs by 50-80%. Because Microsoft no longer supports Microsoft Exchange 2003, businesses have an additional reason to ask Progent's Microsoft Exchange 2016 Server experts about migrating to the latest release of Exchange.

Can Progent help us deploy VMware Site Recovery Manager for disaster recovery preparedness?
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and verify a repeatable runbook for restoring applications and services quickly following a breakdown. SRM provides centrally managed and automated recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also allows non-disruptive testing for site recovery, upgrades and fixes and can generate reports to confirm full service restoration, validate SLAs and prove DR compliance. Progent can provide the support of a VCDX certified VMware SRM and VMware NSX consulting expert to help you to design, deploy, test and administer a disaster recovery system based on VMware Site Recovery Manager.

Can Progent help us integrate Fortinet FortiGate firewalls?
Fortinet next-generation firewalls are industry leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help your business to configure your Fortinet FortiGate firewalls to safeguard your digital assets at the enterprise perimeter, within the data center core, at branch locations, and in the cloud. To find out more, visit Fortinet FortiGate firewall experts.

What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's Microsoft Office Word and Office 365 Word experts can provide a broad range of affordable remote consulting services to help your organization to manage your legacy Microsoft Office Word environment or assist you to migrate to a newer version of Microsoft Office Word. Support available from Progent's Word experts include VBA software development, identifying and fixing compatibility problems between different versions of Word, integrating Office Word with different Microsoft Office apps like Excel and Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone synchronization, and online Microsoft Office Word training classes customized for individuals or groups.

Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco IP phone and video IP phone consultants can assist you to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly known as CallManager, or with Cisco Unified CM Express to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM applications like Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, resolving QoS, configuring SIP PSTN trunks and CUBE internetworking, deploying ISR G2 routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco SRST solutions for survivability.

Does Progent Offer Business Continuity Planning Services?
Progent can provide advanced online consulting for disaster recovery/business continuity planning, testing, and training to assist your company to prepare for potential disasters, reduce service disruption for your most critical network operations, avoid data loss, and comply with examiners' letters and contractual obligations. Progent's business continuity experts can team with your management and network support staff to perform business impact analysis, identify interdependencies, specify the resources required to operate your business, prioritize key IT services and define allowable restoration times, select colocation centers, set up secure remote access capability for crucial workers, implement emergency notification mechanisms and assign duties for personnel, document a complete recovery and test plan, and train management and technical staff to execute the agreed upon plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design and build an affordable disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's Azure cloud.

More Questions and Answers

If your small business is in Contra Costa County and you require technical support, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified consultant, call 925-362-2400 or visit Contact Progent.

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NetApp MetroCluster Services
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Progent offers enterprise customers the services of a certified NetApp consultant to deliver remote or on-premises expertise for NetApp's entire line of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to assist you to take care of issues with NetApp SAN deployments quickly and affordably based on best practices.

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SharePoint 2019 OneDrive Sync Client Information Technology Consulting
SharePoint Server 2019 Network Consulting

Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical online and onsite consulting, application development, and debugging services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud resources into a cohesive intranet system.

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Small to middle size companies can now enjoy all the benefits of Operations Manager 2007 and in addition have fast access to Progentís Microsoft Certified network support experts. With Progent's affordably priced network service programs, small and midsize organizations can choose a simple System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to provide small company information systems world-class reliability, security, and productivity.

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Progent's pricing model is to charge for online support and on-site visits per minute. Consequently, you pay exclusively for received support. Progent does not demand a more expensive rate for off-hours or priority support, and inside California or in areas where Progent offers on-site service, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. Also, Progent imposes no initialization fee and asks no monthly commitment for support services delivered during regular working hours. Many service firms demand large minimum payments or charge for each fifteen minutes or longer. Progent's small granularity does away with big invoices for fast repairs so you won't be forced to permit simple problems to fester.

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Symantec Firewall Information Technology Consulting

Progent's Symantec experts can help you maintain discontinued Symantec firewall and Symantec VPN products including the Raptor and Symantec VelociRaptor family or help you upgrade to more recent firewall technology. Progent can also help you create and execute a comprehensive security strategy that can incorporate firewall/VPN devices and utilities, outsourced security and network defense services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop resource for continuing network help, maintenance, training, and security expertise.

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Urgent FAQ about Cisco CCNA Part-Time Jobs

To see answers to frequent questions concerning becoming employed by Progent, see Employment at Progent FAQs.

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Consultants NetApp MetroCluster Design
NetApp MetroCluster Switchover Consultant

NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with continual replication to provide fast, zero data loss disaster recovery between sites located as far as 185 miles apart from each other. Progent's team of seasoned IT consultants can help you to plan, deploy, administer, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your functional requirements and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by providing guidance with procedures such as assigning disk pools, arranging aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a configuration replication network between your peered clusters, and verifying your DR system to prove compliance with industry standards and government mandates.

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ransomware recovery Consultant
Consult WannaCry ransomware protection and recovery

Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your organization's preparedness to block ransomware or recover rapidly from a ransomware attack. Progent will consult with you directly to collect information concerning your current security profile and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective security and backup/recovery environment that reduces your vulnerability to ransomware and meets your business needs.

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Microsoft Dynamics AX Support and Help
After Hours Microsoft Dynamics SL Support Services

Besides providing the expertise of Microsoft Dynamics GP specialists, Progent can provide consultants experienced in Dynamics AX, Dynamics NAV, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers software development, troubleshooting, management help, migration support, and 1-on-1 or group webinar training tailored to meet your specific needs. Progent's experts also can show you how to build and support a protected, robust network infrastructure to support your ERP, MRP and accounting applications.

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Small Business IT Support Firms Microsoft Exchange 2000 Server
ISA Server 2004 Software Consultant

Progent's Microsoft-certified experts can provide computer support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support professionals can show you how to plan, integrate, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.

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Oracle Enterprise Manager Engineer
Oracle database Integration Firm

Progent offers affordable remote access to an authorized Oracle DBA expert or an Oracle software developer. Progent offers comprehensive database administration services for all versions of Oracle's RDBMS platform and can also assist you to plan, create, update, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Data Guard replication tools and Oracle Recovery Manager.

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Progent can give you access to programmers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system programs to match your specific company needs. Progentís Microsoft consultants offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides custom e-Commerce integration support for secure, corporate-wide resource sharing as well as interfacing with CRM applications.

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Office 365 hybrid solutions for Exchange Online Help
24 Hour Hybrid Office 365 Exchange integration Support

Microsoft supports transparent hybrid ecosystems that integrate Office 365 and on-premises Exchange deployments. This allows you to have certain mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is carried out on time and on budget.

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Solaris Remote Engineer
Linux Remote Professionals

Progent provides nationwide urgent technical support and troubleshooting services for businesses who run UNIX or Linux networks or whose IT systems feature a combination of UNIX/Linux and Microsoft products. Online network consulting provides optimum leverage for your IT budget by protecting user productivity and shortening the hours charged for computer repair services. Sophisticated remote support utilities and experienced service specialists and engineers combine to enable Progent to solve most IT issues without squandering time and expense by going to your site. In the vast majority of situations your IT problems can be dealt with by telephone or through a mix of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE network experts and CISM premier security professionals to help you with the most difficult system issues.

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Exchange 2016 Migration Planning Outsourcing
24 Hour Exchange 2016 Mailbox migration Computer Engineer

Progent can help your business in any and all phases of your migration to Exchange 2016 including designing HA infrastructure for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

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ProSight IT Management Outsourcing Consulting Services
ProSight Remote IT Management Consulting Services

Progent's ProSight family of managed services are intended to offer businesses who have minimal internal IT administration and support teams with affordable access to enterprise-class management tools and technical expertise. Advantages of the ProSight line of managed services include predictable IT management expenses, automation of common management tasks, continual absorption of new information technology, graceful transition from older technology to up-to-date solutions, improved alignment of computer technology with strategic objectives, guidance from seasoned IT consultants, and freeing up management to concentrate on business rather than fast-evolving computer technology.

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Sun Solaris Integration Services
Sun Solaris Online Technical Support

Progent's Sun Solaris family consulting services offer small businesses and software developers support for administering and maintaining Sun Solaris environments that operate with Microsoft-based networks. Progent can give your business contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of experience offers you an easy one-stop source to show you how to build and manage a protected and robust cross-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft interoperability by integrating Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.

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Citrix Stage Manager Professionals
Biggest Specialists Citrix Essentials for Hyper-V

Progent's Citrix experts can assist your organization to evaluate the strategic benefits of the available editions of Citrix Essentials for Hyper-V, assist you to use Citrix management tools with your Microsoft Hyper-V network, and demonstrate to you how to use Citrix Essentials to enhance the performance, uptime, flexibility, and fault tolerance of your virtualized network while reducing the cost of resources and operations and simplifying management processes.

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Server Consolidation Online Technical Support
Virtual Server Consultant

Server growth puts pressure on IT budgets and management resources. Server reduction through a virtual architecture promises lower total cost of ownership of hardware and faster return on investment, more leveraged use of physical computers, simplified operations, increased system availability, and easier management. Typical uses for virtual machines include resource consolidation, economical platforms for line-of-business legacy software based on obsolete operating systems, and inexpensive isolation of software development or pilot testing environments from production systems.