Knowledge Transfer
Progent supports knowledge transfer from Progent's engineers to customers. By training clients to deal with issues that are within their capability, Progent can concentrate on delivering valuable services by assisting customers to fix tough problems and facilitating the adoption of advanced technologies. Progent commonly assists customers to hire internal, first-call support staff including Microsoft Windows 8, Microsoft Windows 7, and Windows XP PC support technicians, after customers grow to the level that outsourcing 100% of these functions is no longer cost effective.

Features and benefits of Progent's knowledge transfer services include:

  • Train Customers to Deal with Day-to-Day Issues
    Progent's consultants are chartered to help clients learn how to fix common troubles that happen with any IT network. By increasing the capability of clients to deal with common support issues, Progent's consultants can focus on providing advanced services that demand the experience and training of Progent's certified engineers. In addition, by openly sharing IT knowledge with customers, Progent is able to establish a sense of collaboration with clients that leads to ongoing relationships built on a common goal to maximize the efficiency of the information network.

  • Assist Customers Hire Support Staff
    If your company decides that it is economical to handle additional network support services internally, Progent can assist you to assess qualified candidates with the technical service skills appropriate to your IT environment. Progent has found over the years that this assistance can expand Progent's customer retention rate by aligning Progent more closely with the changing business requirements of customers. This help also enables Progent to concentrate on providing high-end service which is difficult for the in-house personnel of even the largest IT organizations to offer.

  • Specialized, Personal Teaching for End Users
    Progent provides one-on-one training customized for individuals who want to expand their knowledge of mainstream office productivity programs and products. Find out more about Progent's Microsoft Office 365 Word training, MS Office Excel and Office 365 Excel training and programming, Microsoft Project help, and Macintosh training.

  • Expert-level Technical Training for Mission-critical Applications
    Progent's certified consulting experts can provide individualized training on sophisticated, strategic technologies or programs for which your business feels the need for in-house expertise. Areas where it may be desirable to expand the skill of your internal IT group include MS Active Directory, MS Exchange Server, MS ISA Server, or Cisco-based network infrastructure and VoIP solutions.

  • CISSP Certified Cybersecurity Consulting
    Progent give you access to a CISSP-certified cybersecurity professional or a CISM-certified security management professional to enhance your IT team's knowledge in a broad range of security areas including Security Administration Issues, Access Control Systems and Techniques, Operations Security, Physical Security, and Business Continuity Planning.

  • Detailed Records of Services
    Progent provides comprehensive IT service documentation, available on the web through Progent's Customer Portal, for all consulting activities. These service reports give your in-house IT organization a detailed and helpful record of key technical issues related to your information system and can provide insight into about how to anticipate and fix problems to come.

To contact Progent about IT consulting for small and mid-size businesses, call 1-800-993-9400 or visit Contact Progent.



An index of content::

  • 24 Hour Appleton-Green Bay installation and Administration Network System Support Consultant Appleton-Sheboygan
  • 24 Hour Lakeland-Polk County Information Technology Consultant Award Winning Lakeland, FL System Repair
  • Windows Education
  • 24-7 IT Services Clustered Server Microsoft Windows 2003 Cluster Server Network Consultant

  • Microsoft Certified Migration Consulting
    Microsoft Certified Data Recovery

    Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the highest customer endorsement and enjoy the closest working relationship with Microsoft. The knowledge, capabilities, and commitment required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your company better solutions for your information network.

  • 24-7 MS Dynamics GP-Great Plains Colorado Springs VAR - Installation Expert El Paso County Colorado Colorado Springs Microsoft Dynamics GP-Great Plains Upgrades Support Colorado Springs
  • 24/7/365 At Home Workforce Consulting and Support Services near Lawrence - Cloud Solutions Consulting Services Lawrence-Middlesex County, America Open Now Lawrence Work at Home Employees Cloud Technology Guidance Lawrence-Middlesex County

  • Microsoft Teams compliance Technology Professional
    Microsoft Teams security Engineer

    Progent can help your organization to plan a migration to Teams from Skype for Business and configure, administer, and debug a cloud-based or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.

  • ATL Atlanta Lockbit Crypto-Ransomware Remediation Atlanta Locky Crypto-Ransomware Mitigation Marietta - Alpharetta

  • Consulting Services Phobos ransomware recovery
    NotPetya ransomware recovery Consult

    Progent's proven ransomware recovery consultants can help you to restore a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.

  • After Hours Amazon MWS development Development Companies Amazon Marketplace Web Service Development Firms
  • Award Winning Mexico City Telecommuters Connectivity Consulting Services Mexico City, Coyoacán At Home Workforce Consulting and Support Services nearby Mexico City - Support Assistance
  • Emergency Training Network
  • Baton Rouge Specialists for Network Service Providers Baton Rouge Capital Area Consulting for Baton Rouge IT Service Firms Baton Rouge Capital Area

  • Configuration Microsoft Windows 2000
    Microsoft Windows 2000 Support Services

    Progent's certified Windows 2000 consultants can show you how to optimize the functionality of your current Windows 2000 Servers and can streamline network administration, provide technical support and repair, and strengthen security. Progent can also show you how to design, justify, and implement a plan to migrate from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in designing pilot installations to reduce the technical risk involved with migrating to Windows Server 2003 by identifying potential hardware and software compatibility problems.

  • BlackBerry Synchronization IT Specialist East London Tech City BlackBerry Computer Networking West London, United Kingdom
  • Catalyst 802.11ax AP Upgrade Consulting Urgent Cisco DNA Center Computer Consulting
  • Cheyenne WY, United States Cheyenne Telecommuters Backup/Recovery Technology Consulting Services Cheyenne Teleworkers Backup/Recovery Technology Consulting Services Cheyenne Wyoming
  • Cisco Network Consultation Manchester, North West England, U.K. Cisco Network Management Rochdale, United Kingdom

  • Catalyst Wi-Fi Access Point Online Consulting
    Catalyst 9166 Access Point Online Troubleshooting

    Progent's Cisco Catalyst Wi-Fi 6 Access Point consultants offer affordable remote and on-premises help for Catalyst Wi-Fi 6 wireless APs.

  • Citrix StorageLink Site Recovery Consulting Services Citrix Workflow Studio Consultants

  • 24/7 Call Desk for Telecommuters Computer Engineer
    Offsite Workers Information Technology Consulting

    Progent has two decades of experience helping small and mid-size companies to design, implement, tune, manage, and debug computer networks that support at-home workers.

  • Colocation Center Network Specialists New York, New York New York JFK Airport Technology Consultancy Firm Hosting
  • Training Windows
  • Des Moines, Polk County, USA Top Rated Urgent Des Moines Crypto Remediation Help 24x7x365 Des Moines Ransomware Remediation Consultants Des Moines
  • Router Training
  • Durham Crypto-Ransomware Ryuk Vulnerability Evaluation Urgent Durham Ransomware Nephilim Susceptibility Review Durham North Carolina
  • Eugene Telecommuters Backup Solutions Consulting Lane County Oregon Remote Workers Consulting Services in Eugene - Backup Technology Consulting and Support Services Eugene Oregon, USA

  • Juniper NetScreen 5400 Firewall Protection
    Juniper NetScreen Consulting

    Progent's Juniper Networks-certified NetScreen engineer can assist your company to configure and optimize NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to the latest Juniper products, and troubleshoot network infrastructure problems in Juniper-only or mixed-vendor systems.

  • Exchange 2019 Small Office IT Consulting Services Birmingham, Jefferson County Network Installation Exchange Birmingham
  • Exchange Server 2010 Server Troubleshoot Expert Salem Oregon, US Exchange Server 2016 Business Computer Server Companies Salem Keizer Woodburn, America
  • Fresno Egregor Crypto-Ransomware Forensics Analysis Fresno Madera Fresno Crypto-Ransomware Forensics Investigation Fresno California
  • Greensboro Remote Workers Help Desk Outsourcing Consulting Greensboro, NC Greensboro Piedmont Triad Work at Home Employees Assistance in Greensboro - Help Desk Call Center Solutions Consulting and Support Services

  • Wi-Fi Specialists
    Wi-Fi Engineer

    Progent can help you design, configure, manage, and repair a viable Wi-Fi network architecture, recommend appropriate components, and integrate wireless access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to build a thorough 802.11x network security plan that is well integrated with the security strategy for your overall corporate network.

  • King County Washington Mandrake Linux, Solaris, UNIX Support Outsourcing King County Washington Technical Support Ubuntu Linux, Solaris, UNIX
  • MS Dynamics GP-Software Louisville Vendor - Database Help Jefferson County Kentucky, U.S.A. Dynamics GP Louisville VAR - Setup Programming and Support Jefferson County Kentucky, United States
  • Microsoft SharePoint 2010 Integration Services Dallas - Irving Texas Microsoft SharePoint Professionals Downtown Dallas

  • 5520 wireless controller Computer Consultants
    5520 wireless controller Support and Help

    Cisco's Catalyst family of Wi-Fi controllers simplify the administration of wireless networks by unifying the provisioning and control of Wi-Fi access points, optimizing wireless performance by reducing the impact of radio frequency congestion, improving wireless availability with rapid auto-failover, and strengthening data security by detecting threats and analyzing network traffic based on user type and location. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controller appliances to manage and monitor wireless LANs of any size. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's latest Wi-Fi controller solutions.

  • Monterrey-San Nicolás de los Garza Software Support Support Firm Monterrey-Escobedo
  • Naples At Home Workforce Integration Solutions Consulting and Support Services Naples Florida Naples Work at Home Employees Integration Guidance
  • New Orleans, LA System Consulting Services Microsoft and Cisco Authorized Expert New Orleans, Louisiana IT Service
  • Windows Education
  • On-site Support Microsoft Exchange 2010 Upgrade Microsoft Exchange 2010 Upgrade Consulting Services
  • Open Now Teleworkers San Diego Assistance - Infrastructure Consultants San Diego County California Top Quality San Diego Teleworkers Setup Guidance San Diego California
  • Open Now Ubuntu Linux, Sun Solaris, UNIX Support and Integration Irvine, USA On-site Support CentOS Linux, Sun Solaris, UNIX Santa Ana-Costa Mesa
  • Ransomware Rebuild Sodinokibi Ransomware Hot Line Buffalo
  • Remote Technical Support CentOS Linux, Sun Solaris, UNIX Charlotte, NC, United States Debian Linux, Sun Solaris, UNIX Network Consultants Mecklenburg County North Carolina
  • Remote Workers Nashville Consulting Services - Security Systems Guidance Nashville Goodlettsville, United States 24x7x365 Nashville At Home Workforce Endpoint Security Systems Consulting Services Nashville Goodlettsville
  • Remote Workforce Roseville Guidance - Collaboration Systems Consulting and Support Services Roseville-Rocklin, CA Telecommuters Roseville Consulting - Collaboration Solutions Guidance Roseville CA

  • Barracuda Backup Bare Metal Recovery Support Services
    Barracuda Backup and Hyper-V Support and Setup

    Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup deployment can include a purpose-built hardware appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup safeguards critical business data generated on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to assist you to plan, integrate, operate and troubleshoot a BDR system built on Barracuda technology.

  • SCCM 2016 Troubleshooting On-site Support Top SCCM 2016 Cloud Integration Integration
  • SQL Server 2019 Small Business Network Support Microsoft SQL 2014 Security Consultant Dallas
  • Savannah, Chatham County Savannah Ransomware Avaddon Preparedness Review Savannah Ransomware Preparedness Evaluation Savannah

  • Hornetsecurity Altaro VM Backup and VMware ESXi Remote Support Services
    Hornetsecurity Altaro VM Backup Support

    Altaro VM Backup from Hornetsecurity offers small organizations a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud environments and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or on-premises consulting services to help you to design, deploy, optimize and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup technology.

  • Schaumburg-Elgin, IL Schaumburg Telecommuters Support Guidance Offsite Workforce Expertise - Schaumburg - Connectivity Solutions Consulting Services Schaumburg-Des Plaines

  • Helpdesk for Remote Workers Network Consulting
    Telecommuter Services Engineer

    Progent has 20 years of background helping small and mid-size businesses to design, deploy, optimize, administer, and troubleshoot IT networks that incorporate at-home workers.

  • SharePoint 2010 Technology Consulting Vancouver Biggest Online Support Services Microsoft SharePoint British Columbia
  • Small Business Networking Wichita Kansas Kansas - Wichita, KS, Overland Park, KS, Kansas City, KS, Topeka, KS Phone Support Services
  • Southlake Ransomware Mitigation Services Southlake-Euless, United States Southlake Snatch Crypto-Ransomware System-Restoration Southlake-Westlake, Texas
  • System Center 2016 Cloud Integration Computer Consultant System Center 2016 Technical Consultant
  • Tech Support Progent Small Company Progent Start-Up Businesses Small Business IT Support
  • 24 Hour Training Server
  • Telecommuters Broomfield Consulting Experts - Voice/Video Conferencing Solutions Consulting Broomfield CO Top Remote Workers Consultants in Broomfield - Video Conferencing Systems Consulting Services Broomfield, Colorado

  • Virtual Machine Manager IT Services
    Configuration SCVMM 2012 Hyper-V Clusters

    Progent can assist businesses of any size to adhere to leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; design, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist you to upgrade from an earlier release of SCVMM or from a third-party virtualization management system, and Progent can show you how you to optimize and repair your existing SCVMM environment to make sure you realize maximum business value.

  • Telecommuters Carlsbad Expertise - Integration Consulting Experts Carlsbad-Encinitas, CA Carlsbad Work from Home Employees Integration Consulting Experts Carlsbad-Vista, California
  • The Woodlands, Texas Open Now 24x7 The Woodlands Ransomware Removal 24-Hour The Woodlands Crypto-Ransomware Recovery Consultants The Woodlands
  • Thousand Oaks California Work at Home Employees Consulting - Thousand Oaks - VoIP Systems Consulting Experts Thousand Oaks Work at Home Employees VoIP Technology Consulting and Support Services Thousand Oaks
  • Toledo At Home Workforce Endpoint Management Solutions Consultants Lucas County Remote Workers Consulting and Support Services near me in Toledo - Management Systems Consulting and Support Services Toledo, Lucas County, United States
  • Top At Home Workers Consultants near Chicago - Help Desk Outsourcing Consulting Experts Elgin, Illinois Work at Home Employees Chicago Consulting and Support Services - Call Desk Augmentation Guidance Chicago O'Hare International ORD
  • Top Offsite Workforce Assistance near me in The Woodlands - Backup/Restore Systems Consulting and Support Services The Woodlands, TX, United States Work at Home Employees The Woodlands Guidance - Backup/Recovery Technology Expertise

  • FAQ about Cisco Engineers Employment
    24/7/365 Open Positions Questions about Cisco Certified

    For replies to frequent questions concerning becoming a consultant at Progent, visit Working with Progent Q&A.

  • Top Rated Modesto Tracy Consulting Service Modesto Network Consulting
  • Ubuntu Linux, Solaris, UNIX Online Support Services Tulsa County Oklahoma Tulsa Oklahoma Red Hat Linux, Sun Solaris, UNIX Support and Setup
  • Microsoft Certified Partner Windows One-On-One Training
  • Valencia Phobos Ransomware Business Recovery Valencia-Sylmar, CA, United States Valencia Dharma Ransomware Data-Recovery Valencia, California
  • Windows Networking Companies Wisconsin - Milwaukee, WI, Madison, WI, Green Bay, WI, Kenosha, WI Windows Help
  • Work at Home Employees Expertise near me in Modesto - Cloud Integration Solutions Consultants Modesto 24x7 Modesto At Home Workforce Cloud Integration Systems Guidance Waterford, Newman, Hughson CA
  • Work from Home Employees Rochester Consulting and Support Services - Collaboration Solutions Assistance Remote Workforce Consulting Services near Rochester - Collaboration Solutions Consulting Experts Western New York Rochester

  • PC Desktop Support Firm
    Microsoft Desktop Computer Network Support Companies

    Progent offers a wide range of cost-effective support services to assist you to deploy, configure, troubleshoot, and manage desktop PCs and notebooks based on Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent can offer onsite or remote technical support for single computers or notebooks or work with you to plan and carry out a company-wide migration to new or revised operating system platforms and business applications. Progent can also supply consultants and technicians to help your company to plan for and implement an office relocation or merger designed to cause the least possible disruption of your productivity.

  • Work from Home Employees Valencia Consulting - Backup/Restore Solutions Expertise Valencia-San Fernando Remote Workers Valencia Consulting and Support Services - Data Protection Systems Guidance Valencia-Santa Clarita

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