Network Support for Mid-size Businesses
Knowledge Transfer and the Central Valley
Knowledge Transfer
Progent encourages knowledge transfer from Progent's consultants to clients. By teaching customers to deal with problems that are not beyond their comfort zone, Progent can concentrate on delivering high-value services by helping clients to fix tough issues and streamlining the integration of advanced technologies. Progent regularly helps customers to hire in-house, first-call IT service staff such as Microsoft Windows 8, Windows 7, and Windows XP desktop support personnel, once customers grow to the point that outsourcing 100% of these services is no longer economical.
Key features and benefits of Progent's knowledge transfer services include:
- Train Customers to Handle Common Problems
Progent's consultants are chartered to train customers learn how to fix typical troubles that happen with any IT network. By enhancing the capability of clients to tackle ordinary network problems, Progent's consultants can focus on delivering advanced services that require the background and knowledge of Progent's certified engineers. In addition, by freely exchanging technical information with customers, Progent is able to establish a sense of collaboration with customers that leads to ongoing relationships based on a shared goal to maximize the business value of the information network. - Help Clients Hire IT Service Personnel
If your business determines that it is economical to handle additional IT support services internally, Progent can assist you to identify qualified applicants with the technical service abilities relevant to your IT environment. Progent has discovered over the years that this service can expand Progent's customer retention rate by aligning Progent more tightly with the evolving business needs of clients. This service also enables Progent to concentrate on providing high-end service which is a challenge for the in-house staffs of even the largest IT groups to provide. - Customized, Personal Training for Clients
Progent provides personal training crafted for people who wish to expand their skill with popular office productivity programs and hardware. Find out more about Progent's Microsoft Office 365 Word training, MS Office Excel and Office 365 Excel training and programming, MS Project training, and Apple Mac consulting. - Expert-level Technical Training for Line-of-Business Applications
Progent's authorized consulting professionals offer individualized training on sophisticated, strategic technologies or programs for which your business feels the requirement for internal expertise. Areas where it may be desirable to expand the knowledge of your in-house IT group include MS Active Directory, Microsoft Exchange Server, MS ISA Server, or Cisco-powered network infrastructure and Voice over IP technology. - CISSP and CISM Certified Cybersecurity Consulting
Progent give you access to a CISSP-certified cybersecurity professional or a CISM-certified security management expert to enhance your network support staff's understanding in a wide range of security areas such as Security Management Issues, Access Control Technology and Methodology, Operations Security, Hardware Security, and Disaster Recovery Planning. - Detailed Documentation of Services
Progent provides detailed IT service documentation, accessible on the web through Progent's Customer Portal, for all consulting activities. These service reports provide your internal IT staff a concise and useful history of key IT issues concerning your network and can offer clues about how to prepare for and fix troubles to come.
To contact Progent about IT consulting for small and mid-size businesses, call 1-800-993-9400 or visit Contact Progent.
An index of content::
SQL 2008 Reporting Services Coding
SQL Server 2008 Upgrade Consultants
SQL Server 2005 offers indispensable, standardized tools to IT experts as well as to information workers, lessening the difficulty of designing, deploying, managing, and using company information and analytical applications on platforms ranging from mobile devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2005 require a network consultant with hands-on experience and wide knowledge in planning and building information-based, comprehensive business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Palo Alto Networks PA-220 Series Firewalls Security Team
Palo Alto Networks PA-3000 Series Firewalls Auditor
Progent's Palo Alto Networks firewall consultants can show you how to choose, deploy, and manage Palo Alto Networks PA-Series firewalls to create a next-generation security ecosystem that spans your on-premises and cloud-based assets and protects all users at any location with any endpoint device.
Microsoft Exchange 2007 Professionals
Urgent Exchange 2007 Remote Consulting
Progent's expert consultants can show you how to define and deploy an efficient in-place Exchange Server 2007 upgrade strategy that minimizes network disruption, simplifies ongoing support demands, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your move rapidly and affordably. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange Server 2007.
Online Support Windows 2016 Disaster Recovery
24-7 IT Consultants Windows Server 2016 and SCOM
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a DR solution based on Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, affordable deployment of a failover cluster quorum witness.
Expert Microsoft Certified VBA Design Firms
Coding Data warehouse
If you want to update your production web site, create internal websites for applications such as HR or worker education, establish a high-impact web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can supply skilled and experienced web designers. Progent's experts can also show you how to build and manage a safe, robust server and communications infrastructure, including off-site and wireless access, to run your web tools.
Cisco Security Consolidate
Cisco Switch Design Company
Progent's Cisco CCIE-certified networking consultants have extensive experience assisting ISPs to design, deploy, manage, optimize, and troubleshoot fault-tolerant, extensible network solutions appropriate for shared public networks.
Top Rated Dynamics GP Great Plains Software Remote Technical Support
Dynamics GP Great Plains Accounting Remote Support
Microsoft Dynamics GP/Great Plains 2010 financial software is a full-featured business management and analytics platform that integrates data and operations throughout your business, communicates seamlessly with other applications, and brings together workers, customers and suppliers regardless of time or location. Designed for small to mid-size businesses, Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver functionality for financials, management reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field service, manufacturing, retail management, and web-based business services. Progent can help you install and manage a robust, protected computer and communications environment to support Microsoft Great Plains, and can provide expert Great Plains professionals to help your company benefit from the full power of Microsoft Dynamics GP 2010.
Check Point Newxt Ceneration Firewalls Cybersecurity Consultancy
Check Point 16000 Firewalls Network Security Audit
Progent's Check Point Software firewall consultants can show you how to design, configure, and administer firewall environments that rely on Check Point Next Generation firewalls and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you maintain legacy Check Point firewalls or upgrade smoothly to Check Point's modern firewalls.
Cisco PIX Firewall Migration Technology Consulting
24-7 Cisco PIX Firewall Upgrade Remote Support
Cisco's PIX 500 firewalls have reached end of life and Cisco might not offer support these devices. Progent continues to offer consulting assistance for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can also help you determine whether to migrate to the latest firewall products from Cisco. Progent's Cisco-certified experts can help you plan and carry out a smooth migration to Cisco ASA 5500-X firewalls based on leading practices.
High-Availability Data Centers Services
Technical Support Fault-tolerant Data Center
Progent's Data Center consultants can help you identify high availability data centers that meet the specific needs of your business. Fault tolerant collocation sites are particularly attractive to small organizations because of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to create an in-house data center with even a minimum level of fault tolerance is too costly for most small companies. Progent is ready to show you how to reap all the advantages of non-stop data centers and fault tolerant colo sites by offering a complete array of engineering and support services.
Emergency Windows Server Essentials and Exchange Consulting Services
Microsoft Certified Expert Consulting Windows Server Essentials and SharePoint
Microsoft Windows Server Essentials is an affordable, versatile platform that enables small organizations to make the move from the traditional physical in-house datacenter to the contemporary hybrid computing model that combines both local and virtualized cloud-hosted software and infrastructure. Progent's consultants can provide budget-friendly online consulting and troubleshooting for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the possible productivity and cost benefits of migrating to WS 2012 R2 and adopting a hybrid local/cloud model for your network environment. Progent can provide comprehensive project management support to help you plan and carry out an efficient move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. Progent can also provide ongoing consulting help, technical support, and training.
Services VMware vCloud Suite
VMware NSX Disaster Recovery Specialist
VMware's NSX virtual network technology enables you to create complete logical networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high degree of automation regardless of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager supports automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, updates and fixes and can produce reports to confirm full service recovery, validate SLAs and prove compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly restore the complete virtualized network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist your organization to design, configure, test and manage a disaster recovery solution powered by VMware SRM and VMware NSX.
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