Network Support for Mid-size Businesses
Knowledge Transfer
and the Central Valley
Knowledge Transfer
Progent is committed to knowledge transfer from Progent's consultants to customers. By training clients to deal with issues that are not beyond their capability, Progent can focus on providing valuable services by assisting clients to resolve complex issues and streamlining the adoption of advanced technologies. Progent regularly helps customers to hire in-house, first-call support employees such as Microsoft Windows 8, Microsoft Windows 7, and XP PC support technicians, once customers grow to the level that outsourcing all of these services is no longer cost effective.
Features and advantages of Progent's knowledge transfer offerings include:
- Teach Clients to Deal with Common Problems
Progent's professionals are encouraged to train customers understand how to resolve common troubles that occur with any IT network. By enhancing the ability of clients to tackle ordinary network problems, Progent's experts can focus on delivering high-value services that demand the experience and knowledge of Progent's certified professionals. Also, by freely exchanging IT knowledge with customers, Progent is able to establish a sense of partnership with clients that leads to long-term relationships based on a shared commitment to maximize the business value of the IT network. - Assist Clients Hire IT Service Staff
If your company determines that it is economical to handle additional IT support activities internally, Progent can assist you to identify suitable candidates with the technical support abilities appropriate to your network. Progent has discovered over the years that this assistance can prolong Progent's customer retention rate by aligning Progent more closely with the evolving business requirements of clients. This help also enables Progent to focus on providing high-end support which is difficult for the in-house staffs of even the largest IT organizations to offer. - Customized, Personal Training for End Users
Progent provides personal classes customized for individuals who wish to increase their skill with mainstream office productivity programs and hardware. Find out more about Progent's MS Office 365 Word training, Office Excel and MS Office 365 Excel training and programming, MS Project help, and Macintosh training. - Expert-level Training for Mission-critical Technologies
Progent's certified consulting professionals can provide individualized training on sophisticated, mission-critical technologies or programs for which your company feels the need for internal expertise. Areas where it may be desirable to expand the skill of your internal IT group include Microsoft Active Directory, Microsoft Exchange Server, Microsoft Internet Security and Acceleration Server, or Cisco-powered network backbone and Voice over IP technology. - CISSP and CISM Certified Cybersecurity Consulting
Progent can provide a CISSP-certified cybersecurity consultant or a CISM-certified security management professional to expand your IT team's understanding in a broad range of security areas including Security Administration Issues, Access Control Systems and Techniques, Operations Security, Physical Security, and Business Continuity Planning. - Detailed Records of Services
Progent provides comprehensive IT service documentation, available on the web via a Customer Portal, for all delivered services. These service documents give your in-house IT staff a detailed and helpful history of key technical issues related to your network and can provide clues about how to anticipate and fix troubles to come.
To contact Progent about IT consulting for small and mid-size businesses, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Top .NET MAUI Development
DotNET Application Reports
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development system and are able to build or modernize .NET applications quickly and at low cost.
Aironet Wireless Access Point Technology Consulting Services
Aironet Outdoor Wi-Fi Access Point Network Consulting
Progent's Cisco certified wireless networking consultants offer affordable online and on-premises help for both legacy and current 802.11ac Aironet wireless access points (APs) and Progent can help you to plan and manage wireless environments that include indoor and outside/industrial Aironet APs.
Consultant Services NetApp MetroCluster Design
NetApp MetroCluster Troubleshooting Specialists
Progent can provide enterprise clients the services of a certified NetApp consultant for online or onsite expertise for NetApp's complete family of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Areas of NetApp SAN technology supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, storage management, information assurance, disaster recovery, and remediation. Progent offers Tier 3 support to help you to resolve problems with NetApp SAN storage environments efficiently following best practices.
ransomware protection Technology Professional
WannaCry ransomware recovery Consultants
Progent's seasoned ransomware recovery consultants can help you to rebuild an IT network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
After Hours SCCM 2016 Cloud Integration Computer Consultants
SCCM 2016 and Windows 10 Troubleshooting
System Center Configuration Manager 2016 automates software deployment at scale, centralizes compliance settings management, inventories network assets, guards against corporate data leakage, provides network health monitoring, allows secure self service, and offers a common control mechanism for managing multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration experts can assist businesses of any size with any aspect of planning, installing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid environments.
Online Support Security
Cisco Security Online Technical Support
Cisco's PIX 500 Series firewalls have reached end of life and Cisco may no longer offer support these devices. Progent still provides technical support for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you determine whether to migrate to next generation firewall products available from Cisco. Progent's Cisco-certified experts can help your company design and implement a cost-effective upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
Certified Cybersecurity Management Specialist
Security Management Professionals
Progent offers the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the core competencies and international standards of skill that IT security managers are expected to learn. It gives business management the assurance that those who have earned their CISM certification have the experience and capability to provide effective security administration and consulting consulting.
SharePoint programming Engineer
Development Company Visual Basic
Progent's team of expert programmers, relational database architects, and program managers can assist enterprise clients to carry out development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for advanced planning and project co-ordination or Progent can assist customers plug expertise gaps by offering database designers and programmers experienced in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help clients to incorporate SharePoint with additional applications such as SQL Server and Excel to create data-driven intranets and web portals. Progent also can provide experience with web development technologies and can help businesses to build, expand, repair, or migrate web-based applications to take advantage of the most current web technology.
Office SharePoint Server 2003 Consulting
SharePoint Server 2003 Technology Consulting
Progent's Microsoft-certified consultants offer companies of any size consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web technology for efficiently connecting people, teams and information. SharePoint offers a central location for your workers or clients to access, organize, distribute and interact with useful data, files, and applications and to communicate with one another. Microsoft SharePoint allows faster and more intelligent decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services join employees, clients, teams and major tasks with the knowledge they've developed in a way that makes data easy to locate, download and re-use. Progent's SharePoint experts can help you to manage your existing SharePoint solution or migrate to the latest version of SharePoint Server or to SharePoint Online.
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