Network Support for Mid-size Businesses
Knowledge Transfer
and the Central Valley
Knowledge Transfer
Progent encourages knowledge transfer from Progent's engineers to customers. By training customers to deal with issues that are not beyond their capability, Progent is able to concentrate on delivering high-value services by helping customers to resolve complex problems and streamlining the adoption of leading-edge technologies. Progent regularly assists clients to hire in-house, first-call IT service employees such as Microsoft Windows 8, Microsoft Windows 7, and XP PC support technicians, once clients evolve to the point that outsourcing all of these services is no longer economical.
Features and advantages of Progent's knowledge transfer services include:
- Train Customers to Deal with Day-to-Day Problems
Progent's consultants are encouraged to help clients understand how to fix typical problems that occur with any IT network. By enhancing the capability of clients to deal with common network issues, Progent's consultants can focus on delivering advanced services that require the experience and training of Progent's certified professionals. In addition, by openly exchanging technical knowledge with customers, Progent is able to establish a sense of collaboration with customers that leads to long-term relationships built on a shared commitment to optimize the business value of the information network. - Help Clients Hire IT Service Staff
If your company decides that it makes sense to provide more network support services internally, Progent can assist you to assess suitable candidates with the technical service abilities appropriate to your IT environment. Progent has discovered over the years that this assistance can prolong Progent's client retention rate by aligning Progent more tightly with the evolving business requirements of customers. This help also enables Progent to concentrate on providing high-value support which is a challenge for the internal personnel of even the largest IT groups to provide. - Specialized, Personal Training for Clients
Progent offers one-on-one training crafted for people who wish to expand their skill with mainstream office productivity software and products. Learn more about Progent's Microsoft Office 365 Word training, Microsoft Office Excel and MS Office 365 Excel training and programming, Microsoft Project consulting, and Apple Mac training. - Expert-level Technical Training for Line-of-Business Applications
Progent's authorized consulting experts offer custom training on sophisticated, mission-critical technologies or programs for which your company feels the need for internal expertise. Areas where it may make sense to expand the knowledge of your internal IT group include Microsoft Active Directory, MS Exchange Server, MS Internet Security and Acceleration Server, or Cisco-based network backbone and Voice over IP solutions. - CISSP Certified Cybersecurity Expertise
Progent give you access to a CISSP-certified cybersecurity consultant or a CISM-certified security management expert to enhance your IT team's understanding in a broad range of security topics including Security Administration Practices, Access Control Technology and Techniques, Operations Security, Physical Security, and Disaster Recovery Planning. - Comprehensive Records of Services
Progent produces detailed IT service documentation, available on the web via a Customer Portal, for all consulting services. These activity reports give your in-house IT staff a detailed and helpful record of key IT issues concerning your network and can offer insight into about how to prepare for and resolve troubles to come.
To contact Progent about IT consulting for small and mid-size businesses, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Expert Microsoft Certified Engineer Customer Relationship Management
Accounting System Development Firms
Progent's application experts offer in-depth support, custom programming, integration help, and webinar classes for popular business applications covering vital areas including ERP and MRP, financials, management reporting, web application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with decades of background providing advanced consulting and troubleshooting services online, Progent can assist clients anywhere in the U.S. to eliminate the time and fees related to travel and on-premises visits without compromising the high quality of consulting services.
Skype for Business 2015 Technology Consulting Services
Services Skype for Business and Quality Dashboard
Progent's Microsoft-certified consultants can provide online and onsite expertise for companies of any size to evaluate the benefits of migrating to Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist you to design a local, cloud-based or hybrid deployment; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Office 365; configure high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with other communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can help you design and verify a security strategy for your Skype for Business solution that meets government and industry requirements.
Project Pilots Technology Professional
Project Implementation Engineers
For advanced project management assistance, Progent offers the services of senior IT professionals with decades of background in IT management, program development, and business process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management skills to assist enterprise clients follow leading practices to make sure development or deployment projects are completed on time and on budget.
Support and Setup System Center 2016 and Exchange Online Integration
Support and Setup System Center 2016 Migration
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, enhancing and fixing System Center Operations Manager solutions and offer organizations of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to fix critical issues uncovered by SCOM 2012.
Contract EDI Consultants Work At Home Job
Freelance EDI Consultants Subcontractor Job
Our Experts Team offers support in key fields including Macintosh integration and applications; Expertise for Linux-powered, UNIX, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Strategic and vertical application support; Chief Information Officer, management information analyst, and project management services; Special program design and deployment; Web site, electronic business, Electronic Data Interchange, and customer information portal design and integration; Database support and performance help; Business information consulting; and Telecom architecture consulting.
Microsoft T-SQL Development Group
Microsoft SQL Server Application Consultant
SQL Server 2005 offers indispensable, familiar tools to IT professionals and information workers, reducing the complexity of creating, integrating, administering, and using enterprise data and analytical programs on platforms ranging from handheld devices to corporate data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on expertise and broad knowledge in planning and deploying information-based, end-to-end business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
802.11ac Wi-Fi Network Remote Consulting
Wireless LAN Consultancy
Progent can show you how to plan, configure, manage, monitor, and troubleshoot a viable Wireless network architecture, recommend sensible products, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to build a thorough 802.11ac wireless system security plan that is well aligned with the security plan for your overall business network.
Emergency Professionals Office for Mac
macOS and Windows Information Technology Consulting
Microsoft Office for Mac allows Mac users to receive the benefits of the world's most familiar business applications. Progent's Apple-certified Macintosh consultants can show you how to configure Microsoft Office for Macintosh on a mixed-platform environment that incorporates Apple OS X and Windows computers so that Mac users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who use Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can support networks that mix Apple Macintosh with Windows computers with extensive resource sharing, or networks which carefully restrict collaboration between Mac and Windows systems.
24-7 SQL Server 2014 Cardinality Estimation Network Consultants
SQL Server 2014 AlwaysOn Consulting Services
SQL Server 2014 includes significant enhancements in critical areas including speed, availability, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates transparently with all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite services including planning, configuration, management, troubleshooting, and application development expertise to help organizations of any size to achieve maximum business value from their SQL Server 2014 investment.
Consulting Services Virtual Server
Consult Server Management
With virtual server technology, companies can operate multiple virtual machines on a single physical server. Virtual server technology allows IT organizations to gain all the advantages of server segmentation, while avoiding the expense associated with buying extra server hardware. Virtual servers are the critical technology for building private clouds, which provide important advantages including lowering the costs of hardware, facilities, and administration while improving data protection, system availability, and recoverability. Other key server management options are network monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's professional server management specialists can assist you in all aspects of server virtualization and administration to allow your business to contain expenses and conserve time.
Barracuda Backup Offsite Vaulting Professional
Barracuda Backup Testing Computer Consultants
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware storage device built by Barracuda or a software-based appliance with comparable features but which uses your own storage hardware. Barracuda Backup protects vital company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting support services to assist you to plan, integrate, operate and troubleshoot a BDR solution built on Barracuda Backup.
Consultants Forefront TMG 2010
Forefront Threat Management Gateway On-site Technical Support
Microsoft Forefront TMG 2010 is based on the proven security capabilities of Internet Security and Acceleration Server and provides a centrally managed web gateway that delivers a one-server platform for a variety of security features such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN management, plus HTTP/HTTPS inspection. Forefront TMG 2010 provides advanced web security logging and reporting capabilities, permits custom reports powered by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual machine to cut expenses and improve recoverability. Progent's Microsoft-certified engineers can help your company to plan and carry out test and production implementations; integrate Forefront TMG 2010 with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also help you to migrate smoothly to Forefront Threat Management Gateway 2010 from ISA Server.
Professionals Small Business Network Management Services
Remote Network Monitoring Consultant Services
Progent's ProSight family of managed IT services are intended to provide businesses who maintain small internal IT administration and support staffs with low-cost access to world-class management tools and consulting experts. Benefits of Progent's ProSight catalog of managed IT services include flat-rate network maintenance expenses, automation of routine administrative tasks, continual absorption of new technology, smooth transition from legacy technology to modern solutions, improved alignment of computer technology with business goals, guidance from seasoned IT consultants, and freeing up management to focus on business instead of fast-evolving network technology.
Microsoft Exchange 2016 Upgrade Remote Consulting
Exchange 2016 Upgrade Configuration
Progent can help your business in all facets of your upgrade to Microsoft Exchange 2016 such as designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your VMs, mailbox databases and logs; configuring HLB for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
CISM Security Security Tracking Service Costs Professional
Support and Integration Services Documentation
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all billed support activities. Unlike many independent consultants or local support firms who offer scant documentation or details of services performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support reports sent by every staff member to every client. The discipline of detailing and archiving service records allows more efficient support and avoids a slew of common misfortunes such as when a service client is effectively held captive to a consultant who won’t let go of vital service information.
SQL Server 2017 on Linux Remote Troubleshooting
Network Engineer SQL Server 2017 Cybersecurity
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and carry out an efficient migration of your current SQL Server environment to any network model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or onsite support ranging from on-demand architecture assessment or troubleshooting to end-to-end project management to make sure your SQL Server 2017 initiative is successfully completed on time and within budget.
SharePoint Server 2007 Computer Consulting
SharePoint Server 2007 Consultant
Progent’s Microsoft-certified consultants can provide companies of any size consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently coordinating people, groups and information. SharePoint Server offers a central spot for your workers or clients to connect to, organize, share and manipulate useful information, documents, and applications and to communicate with other people. Microsoft SharePoint allows faster and better decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services join employees, customers, workgroups and projects with the knowledge they’ve created in a manner that makes data easy to locate, download and re-use. Progent's SharePoint consultants can help you to support your current SharePoint environment or upgrade to the current release of SharePoint.
System Center 2016 Troubleshooting Consultant Services
Microsoft Expert Remote Technical Support System Center 2016 Amazon AWS Integration
Microsoft System Center 2016 delivers major improvements for managing hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10 clients; unified management of mixed-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and expanded cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team offers world-class online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and install a new deployment of Microsoft System Center 2016, expand or optimize your current one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center environment.
UNIX Online Computer Outsourcing Consultants
Consolidation Solaris Online
Progent offers nationwide urgent help and consulting services for companies who run UNIX, Linux, or Solaris networks or whose information systems include a combination of UNIX/Linux and Microsoft Windows products. Remote technical support offers optimum leverage for your information technology dollar by preserving user productivity and shortening the hours billed for network analysis and repair. Advanced remote support tools and skilled technicians and consultants allow Progent to handle most network issues without wasting time and money by traveling to your site. In most of cases your network issues can be dealt with by telephone or via a combination of phone help and remote access. Progent can make available Cisco CCIE infrastructure experts and CISM and CISSP certified security specialists to assist with the most difficult system issues.
Remote Access Integration
Top Quality Network Consulting Remote Access
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business deploy and support Cisco’s security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and offer the flexibility to expand with your changing business needs. Progent’s Cisco-Certified network consultants support Cisco’s complete family of hardware and software aimed at eliminating information pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can show you how to deploy Cisco products to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control framework for user certification, authorization, and accounting from an easy-to-use Web interface.
Designer Microsoft Project Server
Programming Company Project Server
Progent's Microsoft-certified consultants can provide advanced support in implementing, operating and troubleshooting any edition of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a broad variety of cost-effective remote consulting services following proven best practices to help organizations of all sizes to get all the advantages of this powerful platform. Consulting support offered by Progent include system planning, software configuration and migration, strategies for secure collaboration among onsite and offsite users, network infrastructure optimization, and specialized online training classes.
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