Network Support for Mid-size Businesses
Knowledge Transfer and the Central Valley
Knowledge Transfer
Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching customers to deal with problems that are within their comfort zone, Progent is able to focus on providing valuable services by assisting customers to fix complex problems and facilitating the adoption of advanced technologies. Progent commonly assists customers to hire internal, front-end support employees including MS Windows 8, Microsoft Windows 7, and XP PC support personnel, after clients evolve to the level that outsourcing all of these services is no longer economical.
Features and advantages of Progent's knowledge transfer services include:
- Train Clients to Deal with Common Issues
Progent's consultants are encouraged to train customers understand how to resolve common problems that occur with any IT network. By increasing the ability of customers to tackle common support issues, Progent's experts can focus on providing advanced services that demand the background and training of Progent's certified engineers. In addition, by freely exchanging IT information with clients, Progent is able to build a sense of partnership with customers that leads to ongoing relationships based on a common commitment to maximize the efficiency of the IT network. - Assist Customers Hire IT Service Staff
If your company determines that it makes sense to provide additional network support services in-house, Progent can assist you to identify qualified candidates with the IT service abilities relevant to your network. Progent has found over time that this service can expand Progent's client retention rate by involving Progent more closely with the evolving business needs of clients. This service also enables Progent to focus on providing high-value support which is difficult for the in-house staffs of even the biggest support groups to offer. - Specialized, One-On-One Training for Clients
Progent offers one-on-one classes crafted for individuals who wish to expand their knowledge of mainstream office productivity programs and hardware. Learn more about Progent's Microsoft Office 365 Word training, MS Office Excel and Microsoft Office 365 Excel training and programming, Microsoft Project consulting, and Apple Mac consulting. - Advanced Training for Mission-critical Applications
Progent's certified consulting experts offer custom training on complex, strategic technologies or applications for which your business has the requirement for in-house expertise. Technologies where it may make sense to increase the knowledge of your in-house IT group include Microsoft Active Directory, MS Exchange Server, Microsoft Internet Security and Acceleration Server, or Cisco-powered network backbone and Voice over IP solutions. - CISM Certified Cybersecurity Consulting
Progent give you access to a CISSP-certified cybersecurity professional or a CISM-certified security management professional to enhance your IT team's understanding in a wide range of security areas including Security Administration Issues, Access Control Systems and Techniques, Operations Security, Hardware Security, and Disaster Recovery Strategies. - Detailed Records of Services
Progent produces detailed IT service documentation, accessible on the web through a Customer Portal, for all delivered services. These service documents give your internal IT organization a detailed and useful record of important technical issues concerning your information system and can provide clues about how to prepare for and fix troubles in the future.
To contact Progent about IT consulting for small and mid-size businesses, call 1-800-993-9400 or visit Contact Progent.
- Michigan Router Specialist
- Cisco Small Business Network Consulting Company Clearwater
- Nebraska - Omaha, NE, Lincoln, NE, Bellevue, NE, Grand Island, NE Top SQL IT Consulting Group
- Top Quality Solaris Technology Consulting Memphis, TN, Nashville, TN, Knoxville, TN, Knoxville, TN
- Operating System Support and Integration Boston
- SQL 2012 Network Designers Cincinnati Ohio
- SQL Small Business Network Consulting Services South Dakota
- Router Remote Support
- System Center 2016 and Hyper-V Integration IT Services
- IT Consultant Router Cincinnati
- Best Firewall Cybersecurity Company Lubbock
- 24-7 Network On-site Support
An index of content::
Microsoft Consultants Exchange 2013 DAG
Technical Support Services Exchange 2013 Migration
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped architecture. These improvements affect key areas such as ease of administration, availability, security, cost of ownership, teamwork, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient validation and rollout plan, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide affordable remote support and management for Exchange 2013.
Windows and Solaris Troubleshooting
Network Consulting Windows, UNIX, Solaris
Progent's UNIX platform support services provide small and mid-size businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide range of expertise provides you with a convenient single consulting firm to show you how to create and manage a secure and robust cross-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Support and Setup Clustered Windows
Support SQL Server Cluster
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth backgrounds assisting small and mid-size businesses to minimize network downtime by offering cost-effective remote consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, data backup and restore solutions, and transparent maintenance. Progent’s business continuity consultants can assist your company to plan and test a sensible business continuity strategy that matches your business needs and IT budget. Progent’s disaster recovery specialists can help you to design, implement, and manage resilient technologies including non-stop Internet access, virtualized servers, clustering, load balancing, transparent off-site backup, and multi-location hot backup centers.
Windows 2008 R2 Online Help
Windows Server 2008 Active Directory Support and Integration
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2008 for your business, create test programs and migration strategies, install Windows Server 2008 with your IT infrastructure and applications, train your IT personnel how to use enhanced management tools, and deliver continuing consulting and support via affordable alternatives such as Help Desk service and online technical support.
Microsoft Services Documentation Configuration
Tracking Service Costs IT Consultant
Progent uses a sophisticated support reporting system that records and formats detailed documentation for all billed support activities. Unlike some independent consultants or small service organizations who provide scant documentation or specifics of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support documentation sent by each staff member to each client. The discipline of documenting and organizing service records allows more effective service and eliminates a slew of typical problems such as when a support client is virtually held captive to a consultant who refuses to release the keys to the kingdom.
Wisconsin IT Consulting Firms
New Jersey Network System Support Consultant
Progent’s Technical Response Center (TRC) offers affordable nationwide after-hours remote support for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer 24x7 phone help and online secure network access to troubleshoot and repair technical problems rapidly and economically.
24-7 Microsoft SQL Server 2000 Computer Consultants
SQL Server 2008 Computer Consultants
Progent’s Microsoft certified consultants can provide small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the rapid development of advanced business programs that can give your company a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering consulting, maintenance and problem solving services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT system. Progent can also help you migrate from older versions of SQL Server to SQL Server 2005.
Service Reporting Help and Support
24-Hour MS Certified Service Reports Consultants
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered services. Unlike many independent consultants or small support organizations who provide scant documentation or details of services performed, each service provided by Progent is tracked by full documentation. Each Progent consultant has use of the service documentation sent by every staff member to every client. The practice of documenting and archiving service activity allows more effective service and avoids a slew of typical problems such as when a service client is effectively held captive to a consultant who refuses to release the keys to the kingdom.
Consulting Services Security Scan
Consultancy Wireless Security Scan
Progent provides small businesses a pair of low-cost security evaluation scanning packages that include, for a preset price, remotely managed inventory scans of your security profile which are analyzed by certified information security specialists who assess the results of the remote scan, deliver unbiased evaluations of your current security vulnerability, and offer suggestions for enhancements. Progent has developed two complementary network security inventory packages for external and internal scanning that are priced to fit the budgets of small businesses while delivering enterprise-class assessments of your network's vulnerability to attack.
Skype for Business Mobility Services Consultant Services
Specialists Microsoft Skype for Business 2015
Progent's Microsoft-certified consultants offer remote and on-premises expertise for companies of all sizes to assess the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud or mixed deployment; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office; configure HA solutions; connect Skype for Business with your PSTN gateway; and integrate other collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can assist you design and verify a security strategy for your Skype for Business solution that meets regulatory standards.
Network Load Balance Online Help
Microsoft Windows Cluster Consultants
Progent’s Disaster Recovery/Business Continuity specialists have extensive backgrounds assisting small and mid-size organizations to reduce network downtime by providing affordable remote consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability network design, backup/restore systems, and transparent system maintenance. Progent’s business continuity consultants can help your company to plan and validate a sensible business continuity strategy that aligns with your business goals and IT budget. Progent’s disaster recovery specialists can help you to architect, implement, and manage fault-tolerant technologies including redundant Internet access, virtualization, clustering, network load balancing, transparent online backup, and multi-location hot backup centers.
Senior Network Engineer From Home Job
Network Consultants Full-Time Job
If you are an information technology consultant with technical support experience, joining Progent and helping our customers will expand your abilities via interaction with Progent's staff of mutually supportive, world-class consultants. Progent's concentration on offering network consulting and computer help to small companies will offer you the opportunity to work closely with decision makers and add significantly to the success of exciting organizations. In addition, Our virtual office environment offers the most advanced technology for remote support and wireless access to allow you to deliver speedy solutions when you troubleshoot mission-critical problems.
ISR Routers Remote Troubleshooting
Carrier Routing System Network Consultants
Cisco offers an extensive array of routers that includes routers built to deliver the protection, performance, and availability demanded by organizations ranging from small businesses to global enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and system availability. Progent can help you choose and configure Cisco routers to build a solid foundation for your IT system and to make it easy to grow as you support new users, open new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers based on the Cisco IOS operating system, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 3600 and 3700 Routers.
Top VBScript programming Consult
VBScript programming Specialists
If you need assistance writing, improving, or repairing business aplications for Microsoft Windows, any version of Linux, or for the Web, Progent’s team of program developers, database architects, and project managers can help ensure you get the job done on time and within budget. Progent's seasoned application programmers offer cost-effective and expert online help for jobs as small as creating VBA scripts for Excel or as large as developing mission-critical database applications based on SQL Server or MySQL.
Office 365 AD FS Outsourcing
Office 365 integration with on-premises environments Specialist
Microsoft supports transparent hybrid environments that integrate Office 365 and on-premises Exchange systems. This allows you to have certain mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist your organization with any facet of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed support to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is completed on time and on budget.
Specialist Windows Server 2012 R2 upgrade
Windows Server 2012R2 Hyper-V Support Outsourcing
Progent's certified professionals can assist you to assess the business value of Windows Server 2012 R2 for your organization, create test systems and migration strategies, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT management team, create an enterprise-wide security plan, streamline network management, assist with application development, and build and validate a DR/BC plan.
Anti-Virus Installation support
Small Business Subscription Antispam
E-Mail Guard is Progent's economical spam filtering and anti-virus managed service that offers small businesses enterprise-quality defense from spam, viruses, directory harvesting, and other types of email-borne attacks on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a full suite of web-managed spam filtering and virus defense services that ward off email attacks before they are able to penetrate the network firewall. Perimeter Manager also lets administrators monitor and control their e-mail systems, regardless of server vendor, hardware type, or data center location.
Engineer ISSAP Certified Cybersecurity
ISSAP Certified Evaluation
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through rigorous examination and extensive work with information security architecture. ISSAP security experts have in-depth understanding of access management mechanisms and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security consultants can assist your company with all phases of secure network architecture.
Engineer Oracle database administration
MySQL Design Firms
Progent offers cost-effective online access to an Oracle-certified MySQL administrator or software programmer and can assist businesses of all sizes to configure and support MySQL within a reliable IT environment that offers advanced performance, scalability, and protection. Progent also has experience assisting companies migrate databases from an Oracle environment to MySQL.
Emergency Windows and Linux Computer Consulting
Windows, Linux, UNIX, Solaris Consultant Services
If your business computer system mixes Linux-based products technology with MS Windows, Progent can show you how to integrate your computers into a cohesive environment that permits all your OS platforms to run side by side for simple management, seamless dataflow, high reliability, enhanced performance, and strong security. Progent's Linux and MS Windows coexistence assistance offerings feature IT infrastructure configuration and service, consulting for Windows services for UNIX, remote network monitoring and management, online technical support and troubleshooting, in-person technical support, and Helpdesk services.
Meraki Outdoor Wi-Fi AP Network Consultants
Specialist Meraki Wave 2 Wi-Fi Access Point
Progent's Cisco-certified wireless networking consultants can provide remote and onsite consulting and support services to assist you to design, configure, manage, tune, and repair wireless deployments that incorporate Cisco's Meraki access points. Progent's experts can also help you to plan and deploy hybrid networks that combine on-premises and cloud-based services and that provide easy access, advanced protection, streamlined management, and dependable operation for all your wired and wireless devices.
Technical Consultant Cisco SIP phones
Cisco VoIP phones Online Consulting
Progent's Cisco-certified IP phone and video IP phone consultants can help your business to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM applications that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.
Microsoft SQL Server Information Technology Consultants
Computer Security MS SQL
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid development of cutting-edge enterprise-class programs that can provide your company a critical competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, ensures you success in planning, deploying and administering Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET environment.
Firepower Computer Consulting
Firesight Network Consulting
Progent's Cisco-premier CCIE network experts can assist you to maintain your current PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, integrate, optimize, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services
Windows 2003 Professional
Windows 2003 Network Consultants
Progent's Microsoft-certified Windows Server 2003 engineers offer network help and IT consulting services for the complete line of Microsoft .NET Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, configuration, update, and maintenance services include system design, installation, project management, on-site and remote technical support and troubleshooting, Call Center outsourcing, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
Sun Solaris Security Contractor
UNIX Security Consulting
If your business has a Solaris network or a mixed-platform network, Progent's CISM and ISSAP-premier security specialists can assist your whole organization in a wide range of security topics such as security management practices, security design and models, access control products and methodology, software development security, operations security, physical security, communications, network and web security, and workplace recovery planning. CISM and ISSAP define the fundamental competencies and worldwide standards of performance that information security professionals are expected to possess. These accreditations offer IT management the assurance that consultants who have earned their CISM, CISSP or ISSAP certification have the background and theory to deliver effective security management and consulting help.
Open Now Aironet Wave 2 Wi-Fi Access Point Support and Help
Aironet 2600 Access Point Onsite Technical Support
Progent's Cisco-certified wireless networking consulting experts can assist businesses of any size to design, implement, manage and troubleshoot Cisco Aironet wireless AP solutions to provide the performance, coverage, capacity, expandability, security compliance and manageability needed for seamless access between Wi-Fi and wired network infrastructure. Progent can provide efficient online and on-premises support for legacy and new-generation 802.11ac Aironet wireless access points and Progent can assist your business plan and maintain deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.
Specialist Mac Lion Security
Remote macOS Penetration Testing Professional
Progent's CISM-certified security staff can show you how to protect your Mac environment through professional services such as running security audits, clean up after virus and denial of service attacks, setting up firewalls, implementing safe off-site and mobile connectivity, installing monitoring software for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan appropriate for the particular goals of your corporate network.
Windows, UNIX, Solaris Technical Support Services
Windows and UNIX Technology Professional
Progent's UNIX platform consulting services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise offers you a convenient one-stop source to show you how to build and manage a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Network Consulting Exchange Online Archiving
MCSE Expert Certified Online Troubleshooting Hybrid Office 365 and Exchange
Microsoft has made a strong effort to enable transparent hybrid networks that combine Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have some mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any phase of planning, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget.
Network Consultants Linux Network Monitoring
Online Consulting Nagios
Nagios and MRTG are useful, Open Source monitoring tools that operate with Linux and can be deployed to monitor UNIX environments, MS Windows networks, or mixed-OS environments in which Linux and Microsoft Windows run side by side. Nagios allows system managers to monitor network services including SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher lets you graph the traffic through SNMP network appliances such as servers, routers, and switches. Progent's system monitoring engineers can help you utilize both these programs to streamline and repair your network.
MOM Case Study
MOM Case Study
Before Progent’s Microsoft Operations Manager solution, system issues were approached reactively, after users were impacted by them. With the help of proactive, automated alerts and trend analyses created by Microsoft Operations Manager, Progent can now ward off system troubles before they becomes critical enough to disrupt network availability. Because of MOM, Progent can resolve incipient problems before clients know that the problems are there. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class availability, safety and productivity.
24/7 Consulting Services Windows and UNIX
Windows, UNIX, Solaris Technology Consulting
Progent's UNIX platform consulting experts provide small companies and developers support for managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of experience offers you an easy one-stop consulting firm to show you how to build and manage a secure and reliable mixed-platform connectivity and communications solution that supports UNIX and Microsoft interoperability by integrating MS Windows with major variants of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
CCIE Expert Certified Nexus Switch FabricPath Network Consulting
Award Winning Nexus Switch FabricPath Computer Consultants
Cisco Nexus series switches are designed to provide the performance, scale, dependability, cloud readiness, capacity, data protection and ease of management required to act as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide online and on-premises consulting and troubleshooting expertise to help you to plan an optimal switch architecture, build test environments to confirm your switching solution, install and configure Nexus switches, create and implement appropriate policies, perform security and compliance assessments, set up proactive monitoring, fully utilize resources by means of virtualization technologies, analyze and repair switching and routing issues, maximize performance, plan for expected growth, and set up the advanced fault-tolerant capabilities available for Nexus switches. Progent can also help your business to migrate non-disruptively from outdated Nexus models or Catalyst switches to current Nexus platforms.
Select Topic: