Additional Topics of Interest

Fault Tolerant Network Troubleshooting
Clustered Windows Remote Support Services

Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth experience helping small organizations to reduce network downtime by providing affordable online consulting for disaster recovery/business continuity planning, fault-tolerant network design, backup/restore solutions, and non-disruptive maintenance. Progent's business continuity experts can assist you to develop and validate an efficient business continuity plan that matches your business needs and budget. Progent's disaster recovery engineers can help you to design, implement, and maintain fault-tolerant technologies including non-stop Internet connectivity, virtualized servers, fail-over clustering, load balancing, transparent off-site backup, and multi-location data centers.

ransomware rebuild Consultancy
Locky ransomware recovery Consulting Services

Progent's ransomware consultants can help your business to assess your ransomware vulnerability, monitor and protect your IT environment, assist with negotiating a settlement with a hacker, and restore an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.

Voice Over IP Phones IT Consulting
Cisco Video Conferencing Support

Progent's Cisco CCIE-certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.

Urgent Microsoft, Cisco and Security Certified Experts Services Documentation Integration
Urgent CISSP Certified Security Services Documentation IT Consultants

Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all billed support activities. Unlike some independent consultants or local support firms who provide scant documentation or details of tasks done, each service provided by Progent is tracked by full documentation. Each Progent staff member has use of the support documentation transmitted by each consultant to each client. The practice of detailing and archiving support records results in more effective support and eliminates a slew of common misfortunes such as when a service customer is effectively held hostage to a consultant who won't release the keys to the kingdom.

Consultant Cost Information Systems Firms
Consultant Hourly Cost Network Recovery

Progent's pricing policy is to charge for online support and on-site help per minute. Consequently, you owe exclusively for delivered support. Progent does not demand a higher rate for off-hours or priority service, and inside California or in regions where Progent provides in-person support, Progent does not bill for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no initialization charge and requires no monthly commitment for services delivered during regular business hours. Many support firms demand large minimum fees or charge for every fifteen minutes or longer. Progent's small granularity eliminates large invoices for fast fixes so you won't be tempted to permit simple problems to stay unaddressed.

Computer Consultant SMS Server 2003 Upgrade
SMS 2003 Upgrade Consulting

Progent's Microsoft-certified consultants offer small and mid-size businesses world-class consulting support for SMS Server and Configuration Manager, Microsoft's solutions for change and configuration automation. System Center Configuration Manager is the new title for the update management solution formerly called SMS Server. Configuration Manager offers a range of enhancements to Microsoft Systems Management Server such as full automation, integrated Windows Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progent's certified consulting professionals can show you how to use Systems Management Server or System Center Configuration Manager economically for automated operating system and application software installation, security patch control, application tracking, and software license compliance. Progent's engineers can also assist you to move smoothly from Systems Management Server to Configuration Manager.

24-Hour Microsoft 365 Training Computer Consultant
Microsoft 365 Exchange Online Integration Engineer

Progent can assist you to understand the wealth of subscription options available with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid networks that seamlessly combine local and cloud products and services.

Top Ranked Engineers ProSight password management system
ProSight SSL certificate management Consultants

ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can eliminate up to half of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it.

Microsoft Windows 2003 Integration Support
Windows Server 2003 Consult

The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of support in Microsoft technology, assures you success in selecting the version and set up of Windows 2003 Server that matches most closely with your company's strategy. Progent can also assist you with designing, deploying, administering and troubleshooting sophisticated information technology solutions powered by Windows Server, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.