Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth experience helping small organizations to reduce network downtime by providing affordable online consulting for disaster recovery/business continuity planning, fault-tolerant network design, backup/restore solutions, and non-disruptive maintenance. Progent's business continuity experts can assist you to develop and validate an efficient business continuity plan that matches your business needs and budget. Progent's disaster recovery engineers can help you to design, implement, and maintain fault-tolerant technologies including non-stop Internet connectivity, virtualized servers, fail-over clustering, load balancing, transparent off-site backup, and multi-location data centers.
Progent's ransomware consultants can help your business to assess your ransomware vulnerability, monitor and protect your IT environment, assist with negotiating a settlement with a hacker, and restore an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent's Cisco CCIE-certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all billed support activities. Unlike some independent consultants or local support firms who provide scant documentation or details of tasks done, each service provided by Progent is tracked by full documentation. Each Progent staff member has use of the support documentation transmitted by each consultant to each client. The practice of detailing and archiving support records results in more effective support and eliminates a slew of common misfortunes such as when a service customer is effectively held hostage to a consultant who won't release the keys to the kingdom.
Progent's pricing policy is to charge for online support and on-site help per minute. Consequently, you owe exclusively for delivered support. Progent does not demand a higher rate for off-hours or priority service, and inside California or in regions where Progent provides in-person support, Progent does not bill for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no initialization charge and requires no monthly commitment for services delivered during regular business hours. Many support firms demand large minimum fees or charge for every fifteen minutes or longer. Progent's small granularity eliminates large invoices for fast fixes so you won't be tempted to permit simple problems to stay unaddressed.
Progent's Microsoft-certified consultants offer small and mid-size businesses world-class consulting support for SMS Server and Configuration Manager, Microsoft's solutions for change and configuration automation. System Center Configuration Manager is the new title for the update management solution formerly called SMS Server. Configuration Manager offers a range of enhancements to Microsoft Systems Management Server such as full automation, integrated Windows Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progent's certified consulting professionals can show you how to use Systems Management Server or System Center Configuration Manager economically for automated operating system and application software installation, security patch control, application tracking, and software license compliance. Progent's engineers can also assist you to move smoothly from Systems Management Server to Configuration Manager.
Progent can assist you to understand the wealth of subscription options available with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid networks that seamlessly combine local and cloud products and services.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can eliminate up to half of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you're making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it.
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of support in Microsoft technology, assures you success in selecting the version and set up of Windows 2003 Server that matches most closely with your company's strategy. Progent can also assist you with designing, deploying, administering and troubleshooting sophisticated information technology solutions powered by Windows Server, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Progent can provide you with application developers who can modify your Microsoft Dynamics ERP, MRP, and financial system packages to meet your unique company requirements. Progent's Microsoft-certified consultants offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides custom e-Commerce consulting services for secure, corporate-wide resource sharing plus interfacing with CRM packages.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies over 25 years of background assisting manufacturing and distribution companies to simplify complex supply chains and streamline key business processes in order to get products to market quickly and meet customer commitments dependably. Progent offers the expertise of an ERP specialist with more than two decades of background working with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite consulting that can range from as-needed guidance to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, CPQ, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and database administration.
Progent's Wi-Fi site survey and predictive modeling make it easy to plan, deploy and debug a Wi-Fi network optimized for your environment, providing you a wireless solution that delivers the reception, performance, density, Quality of Service, data protection, and hand-off capability your company needs. Wi-Fi survey services from Progent include remote predictive analysis for designing a wireless LAN and onsite site survey services for validating, optimizing, and debugging a functioning Wi-Fi network.
Microsoft Virtual Server, hosted on the Microsoft Windows Server platform and powered by software originally produced by Connectix, provides the performance necessary to accomplish hardware reduction, application upgrade, and server quarantine projects through virtualization techniques in an enterprise-class IT network with high expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at businesses who want to enhance operational efficiency in application development and testing, upgrading from legacy line-of-business applications, and server consolidation. Progent's skilled Virtual Server consultants can assist your business to evaluate and integrate Microsoft Virtual Server 2005.
Progent offers expert online support services to help businesses integrate their IT infrastructure with popular public clouds including Azure and Amazon Web Services. Progent can help your IT team to design and manage cost-effective environments that can include Windows and Linux systems and apps in either cloud-centric systems or in hybrid network models that seamlessly combine local IT assets along with public clouds. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud integration support services such as Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has over 20 years of background delivering advanced consulting services online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and affordably.
Hyper-V 2016 utilizes core features first designed for and proven on Azure, among the world's largest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing security, uptime, expandability, manageability, reliability and recoverability. Progent's Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to run your vital applications, plan an efficient network topology for a cloud-based or hybrid deployment, develop and carry out a smooth migration strategy, educate your IT administration and support personnel, and provide ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 investment gives you maximum business benefit.
Progent's Apple Mac networking engineers can assist you with a wide range of system infrastructure areas such as network architecture, remote and mobile connectivity, internetwork communication, security, and emerging technologies including VoIP and fast wireless networking. For company networks built exclusively on Mac OS X or for environments that use a combination of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and size to handle the challenge of designing, integrating, and supporting a system architecture that is reliable, secure, efficient and aligned with your business objectives. Progent can help you configure Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Xsan SAN systems. Progent can also provide certified experts to help you with Cisco routers and switches.
Progent's Mac support engineers can assist you with a wide array of network infrastructure areas such as network architecture, off-site and mobile connectivity, internetwork compatibility, security, and new technologies including Voice over IP and fast wireless networking. For business networks built exclusively on Apple Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the experience and depth to deal with the complexity of designing, integrating, and supporting a network architecture that is reliable, safe, productive and aligned with your business objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan SAN solution. Progent can also give you access to skilled professionals to support Cisco routers and switches.
Progent's team of expert programmers, database designers, and program managers can assist large businesses to carry out development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran program managers for high-level planning and project co-ordination or Progent can assist clients fill in expertise gaps by providing relational database architects and software programmers skilled in developing RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to integrate SharePoint with other applications like SQL Server and Excel to build data-intensive intranets and portal sites. Progent also offers expertise with web development technologies and can assist businesses to build, enhance, repair, or migrate web applications to take advantage of the most current web technology.
Progent's Wi-Fi site survey services help you to plan, implement and debug a Wi-Fi LAN customized for your environment, providing you a WLAN that delivers the reception, performance, density, QoS, security, and hand-off capability your company requires. Wireless survey services from Progent include online predictive modeling for planning a wireless network and on-premises survey services for confirming, optimizing, and debugging an operational wireless network.
Microsoft Lync Server 2013, rebranded Skype for Business, allows organizations of any size to create a centrally managed and secure communications ecosystem that permits the modern BYOD computing model with instant messaging (IM), presence, web conferencing with app sharing, as well as IP and PSTN telephony across a broad assortment of desktop and mobile endpoints. Progent's certified Lync Server 2013 consultants and system architects can help your company to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your present and long-term goals, implement Lync Server 2013 so as to speed up your ROI, and deliver live webinar and onsite training to your management staff and users. Progent has in-depth expertise in critical pieces of a Lync 2013 solution including Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync Server 2013 with key Microsoft 365 apps including Outlook and PowerPoint.
Microsoft Windows Server 2008 is a major step forward in making IT systems more protected and available, simpler to virtualize and administer, faster, and able to offer a better platform for web hosting and development. Progent can help your business get the most from the improvements incorporated into Windows Server 2008 by delivering certified consulting, technical support, education, staffing, monitoring, and security engineering expertise.
Progent's Cisco-certified VoIP phone and video IP phone experts can assist your business to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified CM, formerly branded CallManager, or with Unified CM Express to create a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Unified CM applications such as Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco SRST systems for survivability.
Microsoft 365 Exchange Online allows you to utilize cloud-resident servers, mailboxes and associated Exchange infrastructure to reduce capital expense and administrative overhead. You can use Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable remote support to assist your organizations to assess the benefits of Microsoft 365 Exchange Online, plan a network topology that aligns with your business needs and IT budget, carry out a non-disruptive migration from your current Exchange system to one that includes Exchange Online, train your management team and end users, and deliver ongoing consulting and troubleshooting.
Progent provides nationwide online help and consulting services for businesses that run UNIX, Linux, or Sun Solaris networks or whose IT systems include a combination of UNIX and Microsoft Windows technology. Remote technical support offers maximum return for your information technology budget by protecting client productivity and limiting the time billed for computer analysis and repair. Sophisticated remote support tools and skilled service specialists and consultants allow Progent to handle the majority of IT issues without wasting time and expense by going to your site. In the vast majority of cases your network issues can be dealt with by telephone or through a combination of phone support and online network analysis. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP certified security specialists to help with the most challenging network issues.
Progent can assist you in all phases of your migration to Microsoft Exchange 2016 such as planning HA infrastructure for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining storage requirements for your virtual machines, mailbox databases and log files; configuring hardware load balancing for fault-tolerant client access services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Microsoft ISA 2006 is a multi-functional edge gateway that offers a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for protecting the Internet-facing applications of any organization against a broad variety of attacks. Progent's certified ISA Server support professionals can help you plan, rationalize, test, install, customize and manage the Standard or Enterprise edition of ISA Server on your network.
For Windows desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop expert who can assist you to design a XenDesktop solution that maximizes the business value of your IT system; integrate XenDesktop software with your servers, end-user computers, and printers; migrate your older virtual desktop software to current releases of XenDesktop; and provide advanced remote troubleshooting. Progent can also train your IT staff to adhere to industry leading practices to manage your XenDesktop solution efficiently.
Progent's Microsoft-certified Windows Server 2000 experts offer network help and information technology consulting services for the complete line of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows Server 2000 configuration, optimization, and support services include system planning, installation, documentation, on-site and remote technical support, Help Desk outsourcing, professional security analysis, full service outsourcing, and cost-effective co-sourcing.
Progent's Microsoft-certified consultants have over a decade of background designing, deploying, optimizing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for SCOM 2012 servers that delivers the performance and availability required to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can provide fast online or onsite troubleshooting to help you to remediate serious problems detected by System Center 2012 Operations Manager.
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to create specialized mission-critical programs and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can help you design reports that let you analyze your business more effectively, transforming raw information into valuable insights into your business.
The complexity and connectivity requirements of Microsoft Windows Servers calls for an IT consulting team with hands-on experience and broad knowledge in planning and building cohesive, comprehensive business technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic objectives. Progent's consulting support can assist you with designing, installing, managing, and supporting Windows Server solutions that increase the productivity of your computer system. Progent's consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and fixing System Center Operations Manager environments and offer organizations of any size advanced remote or on-premises consulting services for SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric and both Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or on-premises technical support to assist you to remediate critical problems detected by Microsoft SCOM 2012.
Progent's Cisco CCIE Wi-Fi infrastructure experts can provide online or on-premises integration and debugging support to help you to design, implement, update, optimize, manage and debug Aironet wireless access point deployments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is easy to administer and expand. Progent also offers affordable wireless site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet Wi-Fi APs to accommodate your specific office layout, construction, and anticipated network traffic.
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of Microsoft Exchange Server 2010 and introduces important new features as well as a revamped architecture. These improvements affect vital IT areas such as manageability, high availability (HA), security, operational costs, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange 2013, create an efficient test and deployment plan, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing online consulting and support and management for Exchange 2013.
Progent's IT outsourcing packages offer economical computer support for small companies. Whether it includes designing network infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT engineering services can contain expenses and eliminate risks, permitting network support budgets to increase in a more linear and controlled fashion than is feasible by building up a bulky, knowledgeable internal IT organization. Progent's Outsourcing White Paper and flyers tell you how Progent can help you build a protected and robust network foundation for your critical applications powered by Microsoft Windows.
Progent's Microsoft-certified consultants have 20 years of background designing, integrating, and supporting messaging systems for clients in the and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting services to make sure that your email environment offers compliance, fault tolerance, easy connectivity for off-site and mobile users, efficient management tools, and productive integration with telecommunications. Progent provides consulting and integration services for Microsoft Exchange 2016 Server, Exchange 2013, Microsoft Exchange 2010 Server, MS Exchange 2007, Microsoft Exchange 2003, and Microsoft Exchange 20000 Server. Progent can also help small or mid-size businesses to upgrade to MS Exchange 2016 Server or MS Exchange 2013.
Progent can give you access to programmers who can customize your Microsoft Dynamics ERP, MRP, and financial system programs to match your unique company needs. Progent's Microsoft-certified consultants offer expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers expert e-Commerce integration support for safe, company-wide information sharing plus integration with Customer Relationship Management applications.
Progent's certified Windows Server 2022 consultants can assist your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid model that integrates cloud-based Windows Server Online with an on-prem implementation of Windows Server 2022.
Cisco has developed a full array of routers that includes appliances designed to provide the security, bandwidth, and availability required by organizations ranging from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and network availability. Progent can help you choose and integrate Cisco routers to build a reliable foundation for your network and to make it economical to expand as you support new users, start new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS platform, including Cisco's 800 family of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Routers.
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT management team, develop an enterprise-wide security plan, automate network management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Progent's Cisco Jabber consultants can provide online or on-premises support to help organizations of all sizes to plan, implement, manage, update or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide in-depth expertise for all the products, technologies and services that make up building a cohesive Cisco Jabber solution including Cisco network appliances and management software, Microsoft 365 applications, Windows and Mac computers, iOS and Google Android smartphones, SIP interfaces, WiFi systems, security and compliance, cloud computing, telepresence systems, PBX products, business continuity, and the many other components of a modern collaboration ecosystem.
Progent's certified Internet Security and Acceleration Server consulting experts have broad experience developing Microsoft-based security solutions for information systems with many sites, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company design and implement a configuration of Microsoft ISA Server 2004 that supports your IT protection needs without limiting your productivity.
Progent's Microsoft-certified consultants offer cost-effective remote consulting and technical support for Windows Server Essentials. Progent offers full-service project management to help you plan and carry out a smooth migration from Windows Server Essentials to Microsoft 365 and other Azure Cloud platforms and services.
Cisco offers an extensive product line of routers including routers built to deliver the protection, performance, and reliability required by customers ranging from small businesses to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system availability. Progent can show you how to choose and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a range of routers based on Cisco's IOS platform, including Cisco's 800 family of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Series Routers.
The QTS (formerly Herakles) Colocation Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If you are now using the QTS data center as a colocation facility or if your business is considering moving your primary or disaster recovery system to Herakles/QTS, Progent offers a range of budget-friendly services that include data center migration, equipment deployment and updates, network optimization, project management, virtual server expertise, offsite monitoring, automated system management, application programming, business continuity solutions, security assessment, and the use of Progent's Test Lab.
Progent can provide enterprise clients the help of a NetApp-certified consultant for remote or on-premises support for NetApp's complete portfolio of SAN storage software and hardware products including ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent updates, system management, security and compliance, high availability, and remediation. Progent offers Level 3 support to assist you to resolve problems with NetApp SAN deployments quickly and affordably based on best practices.
Barracuda Backup is a low-cost, subscription backup/restore platform for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built hardware appliance built by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical business data generated on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to help your business to design, configure, manage and repair a backup and disaster recovery solution built on Barracuda technology.
Progent's disaster recovery planning and business continuity consultants can show you how to design a disaster recovery strategy to prepare for an IT system catastrophe. Progent can help you define a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, fault-tolerant system solution that addresses availability issues covering a broad array of network technologies and procedures.
Progent can provide small companies with an IT management professional who can function as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you deploy sensible technology to improve business operations so they align more closely with your corporate goals. Your company can create and implement a well thought out information technology plan without incurring the cost of a full-time Chief Information Officer.
Microsoft Office for Mac allows Mac users to receive the benefits of the world's most familiar office productivity programs. Progent's Apple-certified Macintosh experts can help you set up Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows-powered platforms so that Mac users can access the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who use Microsoft Windows. Progent's engineers have experience with both Mac and Windows platforms and can support environments that combine Apple Macintosh with Windows systems with complete resource sharing, or networks which carefully restrict sharing between Mac and Windows systems.
The Progent Test and Training Lab at the QTS Colocation Center is available for testing mission-critical applications, creating efficient system upgrade methodologies, assessing and tuning performance, planning or validating business continuity solutions, resolving compatibility issues, and building training environments for new products and technologies. For Progent clients without sufficient in-house resources to configure proper pilot environments, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital network initiatives on schedule.