Additional Topics of Interest

ProSight Network Health Audit Engineer
After Hours ProSight Network Health Check Consultant

Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size businesses to get an objective evaluation of the overall health of their IT system. Based on some of the leading remote monitoring and management platforms available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a cleaner and more secure Active Directory implementation. Both options also provide the ongoing advantages of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost management, better compliance with data security regulations, more efficient utilization of IT assets, quicker troubleshooting, more reliable backup and restore, and increased uptime.

Apple OS X Tiger Professional
Top Macintosh OSX Support and Integration

Progent's experts can provide Mac users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, security services, and one-on-one training. Progent can help clients to upgrade to macOS from OS X or other earlier versions of OS X and Progent can offer expertise with Apple Mac application software. Progent can also help you with iPhone integration and iPad management, or moving to iCloud. For computer networks built exclusively on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of planning, configuring and maintaining a network infrastructure that is reliable, safe, efficient and able to achieve your organization's business goals.

Citrix Xen Hypervisor Consultancy
Citrix Virtualization Consultant

Progent's Citrix-accredited consultants can help your company to evaluate the strategic advantages of XenServer as well as other Citrix platforms, and can help you to plan, validate, implement, troubleshoot, and support a XenServer installation. Progent can in addition analyze your existing XenServer deployment and help you to optimize resource utilization, responsiveness, protection, availability, and disaster recovery.

Consultants Windows 10 Trusted Boot
Microsoft Expert Specialist Microsoft Windows 10

Progent's Microsoft-certified consultants can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Online and onsite evaluation and upgrade services for Windows 10 available from Progent's experts include ROI analysis, project supervision, compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile management and synchronization, teleworker access, security and compliance, streamlined provisioning and administration, network infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for network management personnel and users, and post-migration Call Center support services.

Microsoft Exchange Network Consulting
Exchange 2007 Server Consultancy

Progent's expert support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes network disruption, simplifies ongoing support requirements, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your move rapidly and affordably. Progent's Exchange 2007 help, repair, and consulting offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Exchange 2007 Server.

NLB Testing Consulting
24-7 Herakles Data Center Test Lab Consultant

Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for testing line-of-business applications, creating cost-effective migration procedures, assessing and tuning performance, designing or verifying disaster recovery solutions, resolving compatibility issues, and establishing training systems for new technologies. For Progent clients who lack adequate internal resources to configure effective test systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital IT initiatives on schedule.

Wi-Fi 6 wireless controller Help and Support
CCDP Certified prime infrastructure Consulting Services

Cisco's Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the configuration and management of wireless access points, tuning wireless throughput by limiting the effect of RF congestion, improving Wi-Fi uptime with rapid auto-failover, and strengthening security by identifying cyber threats and analyzing traffic content according to user class and location. Progent can help your business to deploy Cisco wireless LAN controller appliances to manage and monitor wireless LANs of any size. Progent can assist you to maintain and debug your current Cisco Wi-Fi solution or carry out an efficient transition to Cisco's modern wireless controller solutions.

Remote Troubleshooting Remote Workforce Helpdesk Services
Integration Services At Home Workforce Helpdesk

Progent offers small and mid-size organizations overflow or fully outsourced Help Desk call center support for teleworkers.

On-site Technical Support Exchange 2000 Server
Microsoft Exchange 2000 Configuration

Progent is among the most qualified information technology consulting companies for creating e-mail solutions powered by Microsoft Exchange 2000. Progent specializes in helping small businesses get the full benefits of Microsoft Exchange 2000 under common scenarios such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 Server support.

Support and Setup Chief Information Officer
CIO Specialist

Progent can provide small businesses with an information management professional who can act as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you deploy appropriate technology to enhance business processes so they match more closely with your corporate goals. Your company can create and install a well conceived information technology strategy without incurring the expense of a full-time Chief Information Officer.

Remote Monitoring and Reporting Technical Consultant
IT Consultants Microsoft Operations Manager

Progent provides a selection of network support bundles for small organizations. These IT outsourcing and network monitoring solutions are based on the proactive problem solving abilities of System Center Operations Manager 2007, a state-of-the-art network and IT management software platform that tracks the reliability, performance, and security of your information system and isolates potential troubles before they can bring down your system. With Progent's affordably priced IT service programs, small companies can choose a basic co-sourcing package based on Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution.

wireless VoIP phone and Aironet APs Specialist
wireless VoIP phone integration Remote Support

Cisco's wireless VoIP phones are hardened wireless devices designed for professionals who are mobile within office, hospitality, retail or other venues where management requires portable phones that provide more control, data security and ruggedness than is possible with the Bring-Your-Own-Device mode of workplace communications. Creating solutions with Cisco's wireless IP phones usually demands that you configure and fine tune numerous key pieces of your wireless infrastructure including wireless access points, routers and switches, Cisco wireless LAN controllers, and network management tools. Progent's Cisco-certified consultants offer remote and onsite assistance to help your organization create and administer a Cisco wireless IP phone solution by delivering services that can range from troubleshooting the configuration of a wireless IP phone or access point to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.

Project Methodology Upgrading
24-7 Stabilizing Phase: Design Tuning IT Consulting Firms

When conducting consulting projects for corporate customers, Progent follows a structured approach based on defined milestones so as to achieve financial, scheduling and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures based on the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, test models, design tuning, and professional deployment. All facets are documented to make available a detailed summary of IT services delivered and to assist in ongoing network support.