Additional Topics of Interest

Integration Dynamics GP Great Plains Software
Dynamics GP Great Plains Accounting Remote Troubleshooting

Progent’s Microsoft certified consultants provide a range of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and business analysis solution built, like all Microsoft financial solutions, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP provides a cost-effective tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to install and configure, and with its modular design you are able to purchase only the capability you currently require, with the ability to add users and increase functionality in the future. Progent’s Microsoft Dynamics GP support experts can show you how to install, configure and administer the current release of Dynamics GP or upgrade efficiently from an older version.

Microsoft SBS 2008 Integration
24-7 Online Consulting Microsoft SBS 2011

Microsoft Small Business Server is a low-cost collection of essential servers that provides the foundation for a powerful but easy-to-manage IT network. The IT demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a computer support expert with hands-on background designing and integrating seamless, comprehensive business network environments. Progent's SBS Server professionals have an average of over a decade of background integrating business systems powered by Microsoft products. This expertise assures you results in deploying, managing, and repairing network environments that incorporate the Small Business Server suite of servers and applications.

iPad Network Consultant
macOS Architecture Technical Support Services

Progent's Mac support consultants can help you with a broad range of network infrastructure areas including network architecture, off-site and mobile access, internetwork compatibility, security, and new technologies such as VoIP and fast wireless connectivity. For business networks based exclusively on Apple Mac OS X or for environments that use a mix of Mac, Linux and Windows based servers and workstations, Progent has the knowledge and size to deal with the challenge of planning, integrating, and supporting a system infrastructure that is robust, secure, productive and supportive of your corporate objectives. Progent can help you deploy Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan SAN solution. Progent can also provide certified experts to help you with Cisco routers and switches.

Shared Support Desk Online Help
Virtual Service Desk Integration

Progent offers several essential types of Helpdesk services : Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco professionals gives your clients easy access to a reliable technical resource with years of experience delivering phone support and remote access troubleshooting for networks powered by Microsoft technology. Progent's focus is on earning the support Call Center a respected reputation as a solid contributor to company performance. Progent's goal is to resolve and not merely record problems.

Catalyst 6500 Switch Support Outsourcing
Catalyst 1000 Switch Online Help

With Catalyst switches for small and mid-size companies, Cisco enables companies to gain all the advantages of bringing intelligence to their networks. Cisco's switching product line allows you to deploy capabilities to make your IT network highly robust to handle time-critical requirements, expandable to support future growth, safe enough to guard confidential information, and capable of prioritizing and controlling all traffic to optimize network operations. Progent's CCIE and CCNP certified engineers can help you pick out and integrate Catalyst switches appropriate for your company. Also, Progent's CISM and CISA certified security consultants can help you create a strategic security plan and set up Cisco switches so they help enforce your security strategy. Catalyst switches that Progent supports include Cisco's Catalyst 2960 switches, Catalyst 3560 switches, Catalyst 4900 switches, and Catalyst 6500 switches.

ProSight Small Business Private Clouds Technology Professional
Private Cloud Integration Engineer

Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's servers in an environment that gives the maximum level of dependability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting and management options are built upon mature virtualization architectures that allow small companies with mixed- platform IT systems to economize significantly on the costs of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.

ProSight Remote Desktop Management IT Consultants
Technical Consultant ProSight Patch Management

ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your network operating at peak levels by checking the state of critical devices that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so any looming problems can be resolved before they have a chance to disrupt productivity.

Extended Call Center Online Support
On-site Support Service Desk Sharing

Progent’s Co-managed Call Center service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your IT team and Progent's large roster of certified technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation platform for managing service requests, ticketing, ownership, status tracking, and reporting.

Top Rated Programming Company Excel Power Query
Office Excel 2013 Professional

Progent's certified Office Excel and Office 365 Excel application consultants can provide a wide range of online services to help your organization to plan, program, test, install, administer, and troubleshoot business applications powered by any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to move your legacy Excel applications to the latest releases of Excel, support Excel on iOS-powered iPhones and iPads and Google Android smartphones and tablets, and fix compatibility issues between different versions of Office Excel. Progent offers on-demand help to organizations looking for a fast fix to a stubborn issue associated with Excel and Progent also offers full project management support for upgrading or creating mission-critical application software built on Office Excel. Progent's cost-effective online training classes for Excel can be customized to address the needs of individuals or groups.

Microsoft ISA Server Remote Consulting
ISA 2004 Standard Edition Server Remote Support

Progent’s Microsoft certified professionals offer small and midsize businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can secure your business network from attack by external and inside threats. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as HTTP, which enables these products to detect many attacks that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network security through experienced planning and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist you to configure Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.

Network Consultant Meraki 802.11ac AP Migration
Consulting Services Meraki Outdoor Wi-Fi AP

Progent's Cisco-certified Wi-Fi networking consultants offer online and onsite consulting and support services to assist you to plan, configure, manage, optimize, and repair wireless networks that incorporate Cisco's Meraki access points. Progent can also help you to plan and deploy hybrid environments that combine on-premises and cloud-hosted resources and that provide seamless connectivity, advanced security and compliance, unified management, and consistent performance for all your mobile and desktop devices.

Mac and Windows Consultants
Windows and macOS coexistence Configuration

Progent's service specialists in Apple OS X and Microsoft Windows technology can show you how to integrate Mac and Windows computers into cohesive environments with resource sharing and collaboration functionality. Allowing efficient co-existence among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's background in Windows and Apple consulting makes it possible to provide world class assistance to businesses that depend on these platforms to maintain their competitive advantage. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows network.

System Center MOM Engineers
Operations Manager Integration Support

Progent offers a selection of IT support bundles for small companies. These information technology outsourcing and server monitoring services are built around the proactive problem solving abilities of System Center Operations Manager 2007, a next-generation network and system management software platform that tracks the reliability, throughput, and safety of your information system and isolates incipient troubles before they can bring down your system. With Progent's economically priced IT support packages, small companies can choose a simple co-sourcing service program based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution.