Microsoft Windows Enterprise Directory demands significant field experience to integrate optimally across a large corporation. Progentís Microsoft Certified engineers are experienced in planning, integrating, and troubleshooting complex Microsoft Enterprise AD installations. Progentís fields of proven competence with Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted AD objects, cleaning up legacy beta software configuration objects in production AD systems, and repair of unsuccessful installations of Active Directory and Active Directory-integrated applications.
Progent delivers the help of Microsoft and Cisco-Certified network support experts to offer clients economical ways to help businesses optimize the value of Microsoft and Cisco products. For networks that span from remote offices to large enterprises, Progent's expert consultants can help you enhance your network's e-mail architecture, protection, reliability, performance, and IT administration.
Progentís professionals provide experience in a variety of technologies relevant to mobile networking such as system architecture, wireless data synchronization, wireless protection, mobile email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application programming. Progent's Microsoft certified consultants can save your business work and money by using their wireless expertise to show you how to select and configure wireless networking technologies that fit the needs of your company. Progent can also optimize your network architecture so that mobile appliances work better.
Progent's Microsoft-certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your organization, create test environments and migration plans, optimize your network for on-premises, multi-location, cloud-based, and partial-cloud environments, educate your IT management team, develop an enterprise-wide security strategy, streamline network administration, help with application development, and build and validate a disaster recovery/business continuity plan.
Progent offers consulting for security analysis packages including LANguard from GFI for running a variety of programmed network auditing scans to uncover possible security problems. Progent has extensive experience with security analysis tools and can help you to make sense of audit reports and respond appropriately. Progent can help you build protection into your business operations, configure auditing software, define and deploy a secure network architecture, and suggest procedures to optimize the security of your IT system. Progent's security professionals are ready to help you configure a firewall, implement safe remote access to email and business applications, and install VPN. Progent's accredited security consultants can test the security of web software and can run extensive security audits of enterprise-wide security to determine your company's compliance with key international security standards including HIPAA, PCI, and ISO.
Progent offers the part-time services of a seasoned CIO to offer a broad perspective to assist your company select and maintain network technology to meet your present needs and that can serve as a firm foundation for your growth. Progent's temporary CIO consulting services provide economic leverage to companies who want to maximize the impact of their IT expenditures but who are unable or hesitant to add another high-level position to their full-time staff. Since Progent is vendor-neutral, with a sizable team of consultants certified to support all leading OS platforms and networking technologies plus a wide range and business applications, Progent is in a unique situation to provide objective advice along with expert technical support for creating information systems that fit the special needs of your business.
Windows Server 2008 R2 offers outstanding levels of speed, protection, fault tolerance, scalability, and versatility that improve productivity of on-site, remote, and mobile workers. Progent's network experts can deliver affordable online consulting, technical support, and education services to assist you to plan, implement, and maintain Microsoft Windows Server 2008 R2 to add substantial business value to your network.
Progent's Windows Server 2016 disaster recovery experts can assist you to design a disaster recovery solution based on Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a stretch cluster quorum arbitration point.
Progent can provide fast access to the skills of veteran wireless specialists who can help you to assess the benefits of Ubiquiti UniFi Wi-Fi APs for your business and help you to plan, deploy, maintain, and debug your UniFi wireless network. Progent can also conduct a wireless site survey to help you to choose, configure, and place Ubiquiti UniFi Wi-Fi access points for optimal signal coverage and performance.
Office 365 is Microsoft's expanding family of client productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 apps and cloud services are offered in an array of subscription plans targeted at markets ranging from individuals and households to enterprises. Progent offers fast and affordable remote access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can assist your business to evaluate the wealth of subscription options available with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid ecosystems that transparently integrate local and cloud-based resources.
Progent's certified Windows Server 2000 consultants can provide computer support and information technology consulting services for the complete line of Microsoft .NET Servers, Windows Server 2000, and Windows 2003 Server. Progent's Windows Server 2000 integration, update, and troubleshooting services include system planning, installation, documentation, on-site and off-site support, Help Desk outsourcing, expert security analysis, turn-key outsourcing, and economical co-sourcing.
Hyper-V 2016 incorporates key features first developed for and proven on Microsoft Azure, among the world's biggest public clouds. This dramatically improves the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to run your critical applications, design a cost-effective network architecture for a cloud-based or hybrid deployment, create and carry out a non-disruptive migration strategy, train your IT management and support personnel, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 solution delivers maximum business benefit.
For enterprises with branch offices in or any region served by Progent's consultants, Progent's Microsoft-Certified IT consulting experts and authorized Cisco network specialists can provide a variety of network consulting services including project management, SOX compliance, office relocations, enterprise security, system architecture, local or remote branch office support, and troubleshooting for co-location hosting environments. A Progent IT consultant can show you how to design a multi-site network that makes efficient use of colocation services and Internet data centers. Progentís Microsoft Premier consultants can help large corporations design, deploy and maintain massive rollouts of updated versions of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progentís Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to configure Cisco technology for connection solutions that incorporate basic, high-performance, integrated, and remote networking.
Progent's Windows consultants can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Microsoft Windows. Remote and onsite evaluation and migration support for Windows 10 provided by Progent's experts include Return on Investment estimates, project management, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile device management, telecommuter connectivity, data and identity security, automated provisioning and management, infrastructure design, wired/wireless convergence, business continuity planning, webinar training for network management personnel and end users, and ongoing technical help.
Progentís wireless professionals can help small companies plan, select, evaluate, deploy and support secure building-to-building wireless bridging products that integrate seamlessly into your IT network while offering a degree of protection that equals or exceeds wireline connections. Progent provides experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to identify and deploy the wireless connectivity solutions that align best your company needs.
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the state of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so all looming issues can be addressed before they can disrupt your business.
Cisco offers a full product line of routers that includes appliances designed to provide the protection, bandwidth, and reliability required by organizations ranging from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and network uptime. Progent can help you choose and integrate Cisco routers to establish a reliable foundation for your IT system and to make it economical to expand as you support new users, open new offices, deploy new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS platform, including Cisco's 800 family of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.
Progent's Computer Helpdesk Outsourcing Services for desktop technical support are intended specifically for small businesses who require fast availability of a Help Desk Call Center with professional phone support and effective escalation options but who must operate within a limited information technology budget. Key components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Optional Remote Access Support, Initial System Assessment, Problem Prioritization, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with replication to deliver rapid, zero RPO disaster recovery between sites that are as far as 300km away from one another. Progent's roster of seasoned network consultants can help you to design, configure, administer, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by delivering guidance with procedures such as assigning shelf IDs, determining aggregate and plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your DR system to show adherence with industry standards and government requirements.
Cisco's wireless IP phones are industrial-grade Wi-Fi devices intended for workers who are mobile within campus, hospitality, retail or other environments where IT management wants user endpoints that provide more administrative control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) style of workplace communications. Successful integration of Cisco's wireless IP phones typically demands that you set up and fine tune numerous key pieces of your Wi-Fi environment such as access points, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's certified consultants offer remote and on-premises support to help you create and maintain a Cisco wireless VoIP phone deployment by providing services that range from debugging the set up of a wireless IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
Progent's disaster recovery planning and business continuity engineers can help you design a disaster recovery plan to prepare for an IT system catastrophe. Progent can help you develop a comprehensive disaster recovery plan that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, fault-tolerant network architecture that addresses reliability issues covering a wide array of network technologies and procedures.
Progentís Microsoft-certified consultants offer organizations of any size consulting, troubleshooting, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web-based technology for efficiently connecting people, groups and data. SharePoint Server provides a central spot for your workers or clients to connect to, organize, share and manipulate relevant data, files, and applications and to interact with one another. Microsoft SharePoint allows quicker and better decisions, more effective access across teams and more streamlined business processes. Windows SharePoint Services join employees, clients, workgroups and projects with the information theyíve created in a way that makes data easy to locate, download and re-use. Progent's certified SharePoint consultants can assist your organization to maintain your existing SharePoint solution or migrate to the latest version of SharePoint.
MS Office Communications Server provides Instant Messaging and presence in an extensible, world-class package offering advanced security, seamless compatibility with popular Microsoft software, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize lower costs and elevated business efficiencies, enhanced individual productivity, and better IP protection with this easy-to-manage, highly available IM platform. Effective deployments of Office Communications Server require careful planning and thought before roll out. Progent's Microsoft-certified professionals can provide the skill necessary to realize all the advantages of Office Communications Server across your whole corporation.
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers significant improvements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.
Progentís Help Desk Co-management service allows your IT organization to share the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution built around the top shared professional services automation tool for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent provides Microsoft Windows Cluster Server assistance to help your organization deploy zero-downtime server clusters that can deliver 24x7 operation. Clustered Windows servers for non-stop networks include Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. By assisting you t create high availability server clustering environments based on Windows Server 2003 Cluster, Progentís Certified Windows experts make sure that your non-stop server clusters are set up to optimize the strategic value of your computer system.
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small company's production servers in a solution that gives the highest level of availability and scalability and is also easy to transfer to another host. ProSight Virtual Hosting and management services are built on mature virtualization platforms that enable small and midsize companies with multi- platform IT systems to economize significantly on the costs of capital equipment, system support, and network management while benefiting from world-class reliability and an unmatched degree of vendor flexibility.
Progent's Cisco-certified wireless networking consultants can provide online and onsite consulting and troubleshooting services to assist your organization to plan, configure, administer, tune, and repair wireless deployments that utilize Cisco's Meraki APs. Progent's experts can also help you to design and implement hybrid environments that integrate on-premises and cloud-based resources and that deliver seamless connectivity, enhanced protection, unified management, and dependable performance for all your mobile and desktop devices.