Network Support for Mid-size Businesses
Knowledge Transfer
and the Central Valley
Additional Topics of Interest
24x7 Fault Tolerant BGP On-site Technical Support
Automatic Fail-over Computer Engineer
Progent's Cisco-authorized network consultants can show you how to create an economical, 24x7 Internet configuration solution that can deliver non-stop Internet access through a wide array of high availability Internet access technologies including fault tolerant BGP, automatic fail-over, and multiple ISPs. Progent can provide CCIE engineers to show you how to apply the latest technology for fault tolerant Internet connections to create an economical, fully redundant Internet network with automatic failover and other features to deliver zero-downtime Internet connections.
.NET Android Outsourced Programming
.NET Visual Studio Development Firms
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development environment and can build or modernize .NET apps quickly and at low cost.
Consulting Exchange 2010 Migration
Professionals Exchange 2010 Migration
Progent's Microsoft-certified consultants can deliver affordable online and onsite support to carry out your upgrade to Microsoft Exchange Server 2010, produce comprehensive documentation of your upgraded email environment, train your network support team and end users to get them ramped up rapidly on Microsoft Exchange Server 2010, and provide continuing administrative services and engineering help. Progent's consultants can also assist you to upgrade from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Chief Information Officer Consulting Services
CIO Remote Consulting
Progent offers the temporary assistance of a veteran CIO who can offer strategic direction to help you pick and support network solutions to match your current needs and that can be a firm foundation for your future growth. Progent's part-time or temporary Chief Information Officer services provide financial leverage to companies trying to optimize the impact of their IT investment but who are without the budget or hesitant to add one more executive-level manager to their full-time staff. Because Progent is vendor-agnostic, with a sizable team of consultants certified to support all major OS platforms and connectivity technologies plus a wide selection and business software, Progent is in an ideal position to offer unbiased recommendations along with expert technical support for creating IT solutions that match the special requirements of your business.
Exchange Server 2016 Migration Remote Support Services
After Hours Microsoft Exchange 2016 Upgrade Setup and Support
Progent can help you in all facets of your migration to Exchange 2016 including planning high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing for high-availability client access services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Setup and Support Network Monitoring
Integration Comprehensive Event Management
Remote continuous monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the health of your network and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of all sizes can get a degree of network stability that was previously reserved for enterprises. Progent can provide several RMM solutions delivered as economical service packages designed to help you to detect and fix a most IT network issues before they get big enough to impact your business.
Mid-sized Business Small Business Outsourcing
Midsize Business Network Administration
Progent provides technical services for medium size companies with 100 to 250 system clients. The medium size business or office has typically been an overlooked part of the market for IT consulting expertise. The cost structures and service access practices of major third-party service firms make them excessively costly for the typical small company or small medium business (SMB), which commonly has a modest IT budget with which to support an information network whose advanced technology and capability are frequently similar to the information systems of much bigger enterprises. Progent's service delivery model, which takes great advantage of remote service, virtual network infrastructure and 24x7 network monitoring, significantly reduces the network maintenance costs of an SMB while providing the small organization with enterprise-level service from professional, IT experts with background in a wide range of midsized business technologies. If your medium size company or small business is looking for the quality of IT support appropriate by a mid-size organization without budgeting enterprise costs, contact Progent.
ProSight Remote Infrastructure Management Remote Troubleshooting
Help and Support Network Troubleshooting
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map, track, reconfigure and troubleshoot their networking hardware such as routers and switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can cut hours off common chores such as network mapping, expanding your network, finding appliances that require critical software patches, or identifying the cause of performance issues.
BlackBerry Redirector Consultant Services
Consulting BlackBerry BPS
Progent can provide the support of RIM BlackBerry-certified engineers who can help small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the need for an in-house BlackBerry expert and minimizing the expense and distraction of supporting a mobile workgroup. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE engineers, and CISSP and CISM-certified security engineers. This breadth of expertise, combined with Progent's proven remote service delivery model, provides small businesses an efficient option for incorporating BlackBerry technology seamlessly into their information network.
24/7/365 On-site Technical Support System Center Operations Manager
Microsoft System Center MOM Engineer
Remote 24x7 network monitoring, automated alarms, and periodic reports are vital to maintaining the proper operation of your network and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that businesses of any size can get a degree of network stability that was once limited to large enterprises. Progent offers several RMM solutions available as economical service packages created to help you to detect and fix a most IT network issues before they can impact your business.
Configuration Fortinet Firewall Web Filtering
Computer Consulting Fortinet Firewall Migration
Fortinet next-generation firewalls are industry leaders in offering top throughput for encrypted data inspection. Progent's Fortinet firewall consultants can assist your business to configure your Fortinet FortiGate firewalls to protect all your IT resources at the network edge, within the data center, at branches, and at the cloud edge.
Dynamics GP Consultant
Microsoft GP/Great Plains Network Consulting
Progent's Microsoft certified experts offer a variety of support services for Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial package and corporate management tool built, like all Microsoft accounting solutions, on the expandable and familiar foundation of Microsoft Windows technology. Dynamics GP 2010, the latest edition of Microsoft accounting software in the Microsoft Dynamics GP line, provides an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP/Great Plains is simple to deploy and configure, and with its segmented approach you are able to license only the capability you currently require, with the option to expand users and increase capabilities when necessary. Progent's Microsoft Dynamics GP Software support engineers can help you deploy, configure and administer Microsoft Dynamics GP/Great Plains 2010 as well as earlier editions of Microsoft Dynamics GP/Great Plains.
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Hornetsecurity Altaro 365 Total SharePoint Backup Professionals
Altaro 365 Total Backup Remote Technical Support
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Dynamics GP/Great Plains Integration
Microsoft Certified Expert Dynamics GP Great Plains Software Online Consulting
important characteristics of Dynamics GP software include a modular structure that allows you to buy just the components you need, a standards-based architecture based on Microsoft technologies to secure your investment and provide a tightly integrated environment, advanced reporting services that allow you to monitor all operations, revenues and spending and sales trends, compatibility with Microsoft Office to enable access to corporate data, the ability to process information from almost any database or workstation software into Microsoft Dynamics GP/Great Plains, and an open design that makes it easy to create specialized programs. Progent can show you how to configure and support a reliable, secure server and communications network to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP/Great Plains support professionals to help you turn the advanced features of Microsoft Dynamics GP accounting into a productive business management solution.
Aironet Wave 2 AP Consulting
Aironet 2600 Access Point Network Consultant
Progent's Cisco certified Wi-Fi experts offer affordable online and on-premises support for end-of-life and modern Wave 2 Aironet Wi-Fi access points and Progent can help you to design and maintain Wi-Fi environments that include indoor and outdoor/industrial Aironet access points.
Windows Server 2016 upgrade IT Services
Windows Server 2016 Storage Spaces Direct Engineer
Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting services to assist businesses of any size to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.
Managed IT Services Consulting Integration Support
Remote Network Monitoring Consultant Services
Progent's ProSight portfolio of managed services are intended to offer businesses who maintain small internal network support staffs with affordable help from world-class management tools and consulting expertise. Benefits of Progent's ProSight catalog of managed IT services include fixed IT maintenance costs, smart automation of routine management processes, ongoing absorption of the latest information technology, graceful migration from older technology to current solutions, close alignment of computer technology with business objectives, guidance from seasoned IT experts, and freeing up management to focus on business issues instead of ever-changing computer technology.
Microsoft Certified Partner Dynamics NAV ERP Contract Development
Microsoft Dynamics Business Central Integration
Progent offers online and onsite deployment, upgrade, application development, BI reporting for Microsoft Dynamics 365 Business Central/NAV.
Consultant Great Plains
Dynamics GP Great Plains Accounting Computer Consulting
Progent's Microsoft certified experts provide a variety of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft financial platform and corporate management solution based, like all Microsoft financial solutions, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft financial products in the Dynamics GP/Great Plains family, offers an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP is simple to deploy and integrate, and with its segmented design you are able to purchase only the functions you currently require, with the ability to add clients and enlarge capabilities when necessary. Progent's Dynamics GP Software support experts can help you deploy, customize and manage Microsoft Dynamics GP 2010 as well as older versions of Microsoft Dynamics GP.
Sodinokibi ransomware recovery Consult
ransomware data restore Consulting
Progent's ransomware consultants can assist your business to assess your ransomware vulnerability, remotely monitor and guard your network, help with settlement negotiations with a threat actor, and reconstruct an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Manager Consulting Rates
Consultant Rates Software Consulting Services
Progent's pricing model is to bill for phone service and on-premises visits by the minute. Consequently, you pay only for delivered services. Progent does not impose a higher rate for after-hours or emergency support, and inside California or in regions where Progent provides on-premises service, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent applies no startup fee and asks no monthly commitment for support services provided during normal working hours. Many support firms impose large minimum payments or charge for each quarter hour or longer. Progent's small granularity eliminates large invoices for fast fixes so you won't be tempted to allow simple problems to stay unaddressed.
Tandberg Telepresence Consultants
Cisco Video Conferencing Engineers
Progent can provide the services of an accredited consultant with expertise integrating technology from the leading video conferencing/telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist you to plan, install, upgrade, or maintain a telepresence solution that preserves your current investment and optimizes the strategic value of your IT system. Progent also offers the expertise of network infrastructure engineers who can help companies of all sizes to build and maintain a network that provides the speed, reliability, security, and expandability required to support your video conferencing/telepresence environment.
Applications Integration
Application Reporting
For custom program development, Progent can supply programming consultants to produce line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics products including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Internet Information Services to build company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide expertise in a wide array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
CISSP Certified Expert WiFi 6 Consultancy
WiFi 6/6E Management Professionals
Progent can show you how to design, configure, manage, monitor, and repair an efficient Wireless LAN architecture, select sensible hardware and software, and integrate wireless access points, bridges, antennas, wireless controllers, and various wireless products. Progent can also show you how to build a thorough 802.11x system security strategy that is well integrated with the security plan for your entire business network.
Exchange 2000 Migration Consultant
Professional Exchange Server 2000 Upgrade
Progent is among the most experienced network consulting firms for designing email and messaging solutions based on Microsoft Exchange 2000. Progent is skilled in helping small businesses get the full benefits of Exchange 2000 for common scenarios including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 management.
Solaris Remote Consultancy
Linux Online Professional
Progent offers national remote phone support and troubleshooting services for companies who operate Solaris networks or whose information systems feature a combination of Sun Solaris and Microsoft products. Remote network consulting offers optimum return for your IT dollar by protecting client efficiency and limiting the hours billed for network analysis and repair. Advanced remote access utilities and experienced service specialists and consultants combine to enable Progent to solve most IT problems without wasting time and money by traveling to your site. In most of situations your IT problems can be remediated by telephone or via a mix of phone help and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP premier security specialists to help you with the most challenging network issues.
Top Non-stop Clustered Servers Consulting Services
Fault-tolerant Clustered Servers Support and Setup
Progent offers Microsoft Windows 2003 Cluster Server expertise to help your organization deploy non-stop server clusters designed to deliver 24x7 operation. Windows cluster servers for non-stop systems include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Server Cluster. By assisting you t plan zero-downtime clustered server solutions based on Windows Server 2003 Cluster, Progent's Certified Windows professionals ensure that your non-stop clustered servers are configured to maximize the competitive value of your computer system.
MRTG Computer Consultants
Nagios for Linux Consultant Services
Nagios and MRTG are powerful, license-free monitoring tools that run under the Linux OS and can be deployed to analyze UNIX networks, Microsoft Windows systems, or mixed-platform systems in which the Linux OS and Microsoft Windows coexist. Nagios allows system support engineers to track system services including POP3, HTTP, FTP, and NNTP. MRTG lets you track the bandwidth in and out of SNMP network appliances such as processors, routers, and switches. Progent's system monitoring engineers can help you use both these utilities to tune and troubleshoot your network.
24-7 Symantec VelociRaptor Protecting
Symantec Security Security Team
Progent's Symantec experts can assist you to support discontinued Symantec firewall and VPN products including the Symantec Raptor and Symantec VelociRaptor line or show you how to migrate to current firewall technology. Progent can also help you design and execute a comprehensive security strategy that can incorporate firewall and VPN devices and utilities, outsourced security and network defense services, system monitoring products, and documented policies and processes. Progent has the skill to be your one-stop resource for on-going network support, administration, training, and security expertise.
Shared Help Desk Computer Consulting
Help Desk Sharing Network Consultant
Progent's Co-managed Call Center service allows your IT organization to split the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of veteran desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the leading shared PSA tool for handling end-user service requests, ticketing, ownership, status tracking, and reporting.
SQL 2008 Reporting Services Coder
Microsoft SQL Server Support Services
SQL Server 2005 delivers powerful, familiar tools to IT professionals as well as to network users, reducing the complexity of designing, deploying, managing, and accessing company data and analytical applications in environments ranging from mobile devices to enterprise data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and wide knowledge in planning and building data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Great Plains Technology Consulting
Dynamics GP Accounting Remote Support Services
Microsoft Dynamics GP/Great Plains allows you to expand and control your business more efficiently by delivering deep availability of decision-driving information and a fast ROI. Microsoft Dynamics GP confers important business benefits including its ability to extend the reach of your organization, handle your financials, computerize financial processes, standardize procedures across your business, improve inventory control, increase order accuracy, grow sales and shorten turnaround time, and increase free cash flow. Progent can show you how to configure and maintain a robust, secure server and network infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP consultants to make sure you reap the full advantages of your Dynamics GP/Great Plains business management system.
Microsoft Office XP Small Business IT Outsourcing Group
Microsoft Windows Computer Network Support
Progent's IT outsourcing services for small companies include planning Windows XP, .NET Server, and BackOffice environments, managing migrations XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-premises troubleshooting, fixing chronic IT issues, and creating a company-wide security strategy. Progent can help you enhance system reliability and throughput with fault-tolerant configuration, resilient network architecture, and proactive network monitoring. Progent also provides special project help for large-scale upgrades and can assist with requirements definition, product identification, bill of materials production, sourcing qualification, purchasing logistics, and professional documentation. Progent's IT outsourcing help also features education for office productivity products such as Microsoft Office XP.
Computer Consultants Server Management
Immediate Server Virtualization Integration Support
By using virtual server technology, businesses are able to run many virtual servers on one physical server. Virtualization technology allows IT organizations to gain all the benefits of server segmentation, while avoiding the costs that goes with purchasing additional server hardware. Virtualization is also the enabling technology behind private clouds, which provide major advantages such as lowering the costs of hardware, datacenter facilities, and management while enhancing data security, network reliability, and disaster recovery. Other important server management technologies are network monitoring software, Microsoft WSUS, and remote system management cards. Progent's professional server management consultants can assist you with all aspects of server consolidation and administration to enable your business to cut costs and conserve time.
Best Security Services SonicWall NSA 9250 Firewall
Security Group SonicWall TZ400 Firewall
Progent's SonicWall firewall consultants can help you deploy, manage, and update SonicWall firewall appliances including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete network protection solution and build security into your business operations.
Technology Professional Private Clouds for Small Businesses
Small Business Private Clouds Specialist
Progent's private cloud hosting allows small and midsize organizations to run key applications such as SQL and Exchange Server from a hardened Tier III data center on fully redundant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup replication and restoration. Smaller organizations can take advantage of Progent's private cloud to eliminate large investments in the purchase, maintenance, and management of network hardware and data center facilities while benefiting the highest levels of network reliability and physical security.
Zero Downtime Data Center Technology Professional
Data Center Specialist
Progent's Data Center consultants can show you how to select fault-tolerant data centers that meet the specific needs of your company. High availability co-location sites are particularly attractive to small companies because of their affordability and convenience compared to pursuing a do-it-yourself approach. Attempting to design an in-house data center that offers even a basic level of fault tolerance is too costly for typical small businesses. Progent is ready to show you how to reap all the advantages of high availability data centers and 24x7 colo sites by providing a full array of engineering and maintenance services.
iPad 3 Online Technical Support
Mac Configuration
Progent's consultants offer Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows environments, Microsoft Entourage and Exchange Server help, security services, and one-on-one training. Progent can help businesses to migrate to macOS from Mac OS X or earlier editions of Mac OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent can also help you with iPhone support and iPad management, or moving to iCloud. For computer environments based exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, configuring and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your organization's business goals.
Immediate Mac Backup Specialist
Award Winning Consulting Apple Mac Backup
Progent offers economical online access to engineers skilled in a broad range of utilities and technologies that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and desktops as well as laptops and smartphones. Progent can provide help for all major backup products including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and FLARs. Progent can assist you to deploy, enhance, or troubleshoot backup systems for a variety of environments including on-premises, edge to datacenter, cloud-based, or hybrid.
24-7 Duo Identity Authentication Support
IT Consultant ProSight Duo MFA
Progent's Duo services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
Urgent NetApp MetroCluster and FlexPod Consultant Services
NetApp SnapMirror Consultant Services
Progent can provide enterprise clients the help of a NetApp-certified consultant to deliver remote or onsite expertise for NetApp's complete family of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, information assurance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of issues with NetApp SAN storage environments quickly and affordably following leading practices.
Open Now Consultants MS Microsoft Virtual Server
Connectix Virtual Server Support Services
Microsoft Virtual Server 2005, run on the Windows Server operating system and based on technology originally developed by Connectix, delivers the performance necessary to carry out hardware reduction, software migration, and server isolation tasks through virtualization techniques in an enterprise-ready IT environment with high scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at businesses who want to enhance operational efficiency in application programming and testing, migration from outdated line-of-business software, and server consolidation. Progent's certified Virtual Server experts can help your company to assess and integrate Microsoft Virtual Server.
Network Consultant Windows Server 2012R2 Server Manager
Windows Server 2012 R2 Technical Support Services
Progent's certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, optimize your network for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management, staff, develop an enterprise-wide security plan, streamline IT administration, help with application development, and build and validate a DR/BC plan.
Consultants Small Business 300 AP
24-Hour Small Business WAP571 On-site Support
Progent's Cisco-certified wireless technology consultants can help you to deploy, administer, and debug Cisco Small Business 100/300/500 Wi-Fi Access Points.
WiFi 6/6E Optimization Specialists
Consulting WiFi 6/6E Management
Progent can show you how to design, configure, manage, monitor, and repair a viable Wi-Fi LAN architecture, recommend appropriate products, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to build a thorough 802.11ac wireless system security strategy that is well aligned with the security strategy for your overall business network.
ransomware data restore Specialist
Spora ransomware recovery Consulting Services
Progent's seasoned ransomware recovery consultants can help you to rebuild an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Microsoft ISA Server Specialist
ISA 2004 Firewall Network Engineer
Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 experts can help you to plan, deploy, and support an implementation of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your information system that provides the firewall protection, speed and ease-of-use that your company needs.
Windows Server 2019 Storage Spaces Direct Support
Windows Server 2019 High Availability Configuration
Progent's certified Windows Server 2019 experts can assist your organization to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in capacity, performance, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Design Oracle PL/SQL
Engineers Oracle Database Resource Manage
Progent offers affordable online access to a certified Oracle database administration expert or an Oracle software programmer. Progent can provide comprehensive database administration services for all versions of Oracle's RDBMS platform and can also help design, build, update, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also offers support for Streams replication tools and Oracle Recovery Manager.
Peppercon eRIC Professionals
Dell DRAC Consulting
Remote management cards give IT managers full control over a server without the need for a personal presence. Using remote server management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to plan, deploy, and manage a fault-tolerant business network that incorporates remote management cards and Progent can utilize these remote management cards to deliver low-cost remote technical help. Progent has experience with a variety of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.
Duo Identity Verification IT Consulting
Duo Zero Trust Cybersecurity Technical Support Services
Progent's Duo services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity verification on iOS, Android, and other out-of-band devices.
Consulting ransomware removal and restore
Dharma ransomware recovery Consultancy
Progent's ransomware consultants can help your business to evaluate your ransomware defenses, remotely monitor and protect your network, assist with settlement negotiations with a hacker, and restore an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Azure enterprise hybrid cloud solutions Consultant Services
Microsoft Azure integration Services
Progent can help you with any stage of Azure cloud migration such as needs definition, prerequisites evaluation, solution architecture, pre-production testing, implementation, centralized management, performance optimization, license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can assist you to configure and debug firewalls and VPN connections so that your clients can securely connect to Azure services, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft technologies to run in Azure including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help your organization to create a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure resources.
Online Support Windows Server 2022 Live Migration
Immediate Windows Server 2022 Live Migration Support and Setup
Progent's certified Windows Server 2022 consultants can assist your company to plan and implement an efficient migration to Windows Server 2022 using a self-hosted system architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Online Support Services Exchange 2000 Server Upgrade
Exchange 2000 Upgrade Migration Consultant
Progent is one of the most qualified network consulting companies for creating email and messaging systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small businesses derive the full advantages of Exchange 2000 for typical scenarios such as updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
24x7x365 Antivirus Support and Setup
Postini Support
E-Mail Guard from Postini provides continually updated spam and virus blocking, data filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and service firm. If your company is too small to purchase for a standard Postini license, you can still get the use of Postini's Perimeter Manager technology through Progent's E-Mail Guard spam filtering and virus defense service offering. Progent's certified email security consultants can show you how to devise an email safety strategy that incorporates spam filtering and virus protection products and processes.
On-site Technical Support Cisco ACNS, Cisco CDN Software
Microsoft Windows Server 2003 Network Load Balancing Manager Online Technical Support
Progent provides high availability load balancing consulting covering system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching technology including Cisco Content Engine. non-stop load balancing providers for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.
24/7 Integration Support Cisco Firepower AVC
Cisco Firepower URL Filtering On-site Support
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network experts can assist your company to maintain your current PIX or ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, tune, manage and troubleshoot firewall environments based around ASA firewalls with Firepower Services.
Microsoft and Mac Desktop Consulting Service
Microsoft and Apple Mac Desktop Professional
Progent can deliver a broad range of cost-effective consulting and support services to help your company to deploy, integrate, repair, and administer desktop PCs and laptops based on Microsoft Windows, macOS and OS X, or various editions of Linux. Progent can provide onsite or remote technical support for individual computers or laptops or help you to design and carry out a company-wide migration to new or updated OS software and business applications. Progent can also supply engineers and technical workers to assist your company to prepare for and complete a company move or consolidation organized to produce minimal interruption to your business.
Skype for Business Mirrored Back End Servers Consultant Services
Skype for Business Chat Specialists
Lync 2010 supports IM, Presence, voice/video conferencing, desktop sharing, as well as IP-based and PSTN calling. Lync 2010 can enhance the capability of Exchange Server, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines management through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence consultants can provide online and on-premises support to help you to maintain and troubleshoot your existing Lync Server 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is the new release of the product family. Progent can also assist you to plan and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
24-7 Windows 2012 Clustering Engineer
Windows Server 2012 R2 Failover Cluster Outsourcing
Progent's certified failover clustering consultants can help you to assess the benefits of utilizing Windows Server 2012 failover clustering to build an advanced fault-tolerant/disaster recovery strategy, help you to design and install a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual machines, and show you how to centralize the administration of clustered servers.
IT Services Duo Multi-factor Authentication
Duo Multi-factor Authentication Integration
Progent's Duo services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Google Android, and other out-of-band devices.
Call Desk Sharing Costs IT Consulting
Shared Help Desk Ticketing Economics Computer Consultants
Progent's Help Desk management and co-management services help businesses to save money and increase productivity.
24/7/365 Amazon Glacier integration Design Firm
Amazon EC2 firewall integration Coding
Progent offers affordable remote support to help businesses to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for low-cost long-term archiving. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN access and can help you deploy cloud-based or hybrid cloud environments that seamlessly integrate Amazon AWS services. Progent offers occasional support to assist you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you move to the Amazon AWS cloud on time and within budget.
wireless VoIP phone integration Remote Support Services
Consulting Wi-Fi VoIP phone integration
Cisco's wireless IP phones are industrial-grade Wi-Fi devices designed for professionals who are on the move within campus, warehouse, retail or other environments where IT management wants portable phones that offer more administrative control, data security and ruggedness than is achievable with the Bring-Your-Own-Device mode of workplace communications. Creating solutions with Cisco's wireless VoIP phones usually requires that IT teams configure and optimize many key pieces of your wireless environment including wireless access points, routers, wireless LAN controllers, and network management software. Progent's Cisco-certified experts can provide online and on-premises assistance to help your organization build and manage a Cisco wireless VoIP phone deployment by providing services that can range from troubleshooting the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
Windows 11 Power Automate Online Support Services
CCIE Expert Certified Microsoft Windows 11 Teams Consultant
Progent's Windows 11 consultants offer an array of services for Windows 11 including Microsoft 365 solutions, mobile management, telecommuter connectivity, security and compliance, streamlined provisioning, and Call Center services.
Largest ASA 5500 Remote Consulting
Cisco VPN and Firewall Outsourcing
Progent's CCIE-certified networking experts can help you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
VirtualPC for macOS Outsourcing
Windows Desktop Simulation on macOS Network Engineer
For companies that have a mix of Apple Mac and Microsoft Windows computers, there are two popular alternatives for using Microsoft Windows-only software on a Mac: an external connection to a physical Windows PC or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to connect an Apple Mac to a networked Microsoft Windows-powered computer to run Windows software and share network resources. Microsoft's Virtual PC for Mac emulates Windows on an Apple Mac computer so that you are able to use Windows programs locally. Progent's macOS and Mac OS X technology consultants can assist your company to manage these solutions for running Windows programs on your Apple Macs and can in addition assist you to evaluate and install third-party products for Microsoft Windows platform emulation.
Aironet 802.11ac Access Point Computer Engineer
Aironet 2600 Access Point On-site Support
Progent's Cisco-certified wireless networking consulting experts can assist businesses of all sizes to plan, implement, administer and repair Cisco Aironet wireless access point solutions to provide the throughput, coverage, capacity, expandability, security and manageability required for transparent connectivity between wireless and wired networks. Progent can provide affordable remote and on-premises consulting services for both legacy and current 802.11ac Aironet wireless access points and Progent can assist you plan and maintain deployments of indoor and outdoor Aironet APs.
Consulting Hermes ransomware recovery
Egregor ransomware recovery Specialists
Progent's experienced ransomware recovery experts can assist you to reconstruct a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
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