Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Progent's expert consultants can show you how to design and implement an efficient in-place Exchange Server 2007 migration plan that avoids network disruption, simplifies long-term service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site migrations, Progent offers the experience to complete your project rapidly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 that are in keeping with your business goals.
Progent can provide expert help for each step of your Microsoft Exchange Server 2010 migration with services that include end-to-end project management, site readiness preparation, project planning, cost estimates of all new software and equipment needed, suggested vendor sourcing, pilot verification at client site or at Progent's testing lab, managing transitional coexistence of Exchange Server 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the previous system, and webinar training for client's support staff and end users.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's servers in a solution that delivers the highest level of availability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting options are built upon proven virtualization techniques that enable small companies with mixed- platform IT systems to economize significantly on the costs of capital investments, system support, and IT management while achieving world-class reliability and an unmatched level of vendor independence.
Citrix offers a powerful family of platforms that deliver enterprise-class manageability, expandability, and responsiveness for server virtualization and for server-based distribution of Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Essentials. Progent's Citrix-certified consultants can help you to assess the strategic benefits of Citrix virtualization products and can help you plan, test, implement, optimize, and support Citrix virtualization platforms.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the fast creation of cutting-edge high-end applications that can give your business a critical competitive advantage. SQL Server provides core support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET platform.
Microsoft supports transparent hybrid networks that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have some Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of designing, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can provide as-needed support to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on time and within budget.
Progent has put together two ultra-affordable service packages intended to enable small businesses to receive an objective network security evaluation from a premier security consultant. With Progent's External Network Security Inventory Checkup, an engineer administers a comprehensive test of your IT infrastructure from outside your firewall to determine potential weaknesses in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a security expert runs a system scan from an authorized machine inside your firewall to evaluate the risk to inside attacks. The two security inventory packages are configured and executed from a secured remote location.
Configuration Manager automates software provisioning at scale, simplifies compliance settings management, inventories network assets, protects against company data leakage, performs network health monitoring, allows secure end-user self service, and offers a single point of control for administering mixed-operating system networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can assist businesses of any size with any facet of designing, implementing, using and troubleshooting a SCCM solution for on-premises, cloud-based, or hybrid networks.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity downtime, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the background to complete your move rapidly and economically. Progent's Microsoft Exchange 2007 help, repair, and design offerings include expertise with the configuration of third-party enhancements of Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange 2007 Server.
Remote continuous network monitoring, automated alarms, and periodic analytical reporting are vital to maintaining the health of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that companies of any size can get a degree of protection that was once reserved for large enterprises. Progent offers several RMM solutions available as economical services created to help you to detect and fix a most IT network issues before they can impact your business.
Progent’s data center support services are intended for companies with hardware housed at IDCs or data center colo hosting facilities and in need of timely on-premises assistance at the colocation facility plus remote help from Microsoft and Cisco Premier professionals. Progent provides a complete array of data center and data center and colo support services such as network topology analysis, Windows and UNIX server integration and support, troubleshooting for server and communications networking, development and deployment of fault tolerant configurations, defining and deploying layered security defenses, firewall integration and support, configuring load balancing solutions, and planning fault tolerant server cluster systems.
Progent's Microsoft-certified consultants can assist you to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to SCCM 2012 from an older device and application management solution or assist you to enhance your current SCCM 2012 environment to accommodate your changing IT needs. In addition, Progent can assist you to create a software foundation that takes full advantage of SCCM by delivering advanced consulting support for associated Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant improvements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Microsoft allows you to create transparent hybrid environments that combine Office 365 and local Exchange deployments. This permits you to have specific mailboxes located at your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist you with any facet of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you through challenging technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365 solution is completed on time and on budget.
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with multiple offices, mobile users, and mission-critical web applications. Progent's ISA Firewall experts are available to assist your company in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your information protection needs without overly restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.
Progent can provide the support of certified engineers and experienced software programmers, DBAs, project management experts, Cisco-certified network architects, business continuity planning specialists, and certified security professionals to help your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, install pilot environments at your datacenter or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from other RDBMS solutions, and define a cost-effective and secure network infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Progent offers nationwide online technical support and consulting services for companies who run Apple macOS and OS X networks or whose IT systems include a combination of Apple Mac and Microsoft technology. Progent's consultants offer macOS and OS X clients a variety of services including desktop support, upgrading to the current edition of macOS from earlier editions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad support, or moving to Apple's iCloud services. Online network consulting offers maximum return for your IT budget by protecting user efficiency and limiting the hours billed for computer analysis and repair. Advanced remote support utilities and skilled technicians and engineers combine to enable Progent to solve most network problems without squandering time and money by traveling to your location. In the vast majority of situations your network issues can be dealt with by telephone or via a mix of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP certified security professionals to help you with the most difficult system problems.
Microsoft Small Business Server is a low-cost suite of server products that offers the foundation for a feature-rich but manageable information. The integration requirements of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a network consultant with real-world expertise and extensive knowledge in planning and building cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, managing, and troubleshooting IT solutions powered by the SBS line of servers and programs.
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide web-based management and world-class protection for your email traffic. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Progent offers consulting services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.
Progent can provide cost-effective remote consulting services for all editions of Microsoft Access including desktop and browser-based versions and can provide advanced support for Access application development, database migration, performance tuning, report design, and troubleshooting. Progent also can provide custom webinar classes for Office Access application programming and database administration.
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering top performance for SSL/TLS inspection. Progent's Fortinet firewall consultants can help your business to configure your Fortinet firewalls to safeguard all your digital resources at the network edge, within the data center core, at branch locations, and in the cloud.
Progent’s Co-managed Help Desk service allows your business to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's roster of certified technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution built around the leading shared PSA tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or small service organizations who provide scant documentation or details of services performed, every service delivered by Progent is tracked by full documentation. Every Progent staff member has access to the service reports transmitted by every staff member to every client. The discipline of detailing and archiving service activity results in more effective service and avoids a variety of typical misfortunes such as when a support client is effectively held hostage to a consultant who won’t let go of the keys to the kingdom.
Progent's Cisco-certified VoIP phone and video IP phone experts can assist you to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Unified CM apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.
Progent provide organizations of any size enterprise-class IT remote or in-person consulting for information systems powered by Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also can provide security expertise for companies varying in size from the small office to the worldwide enterprise.
Progent can assist you in any and all phases of your upgrade to Exchange Server 2016 such as designing high availability infrastructure for a local, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines (VMs), databases and log files; configuring HLB for high-availability CAS services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent can assist your business to understand the wealth of subscription options offered with Office 365 and integrate your network with Office 365 in a way that delivers top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and maintain hybrid solutions that seamlessly integrate on-premises and cloud products and services.
Microsoft Lync 2013, renamed Skype for Business, allows businesses of all sizes to create a manageable and protected communications environment that permits the modern Bring-Your-Own-Device computing model with IM, real-time presence, audio/video and web conferencing with application sharing, and both IP and PSTN telephony enabled for a broad range of desktop and mobile endpoints. Progent's certified Lync 2013 experts and system integrators can help you to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-resident (with Lync Online) or hybrid topology suitable for your current and future goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver live online and on-premises training to your IT team and users. Progent offers expertise in critical pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync 2013 with popular Microsoft Office and Office 365 apps such as Outlook clients and PowerPoint.
Dynamics GP allows you to expand and control your business more efficiently by offering easy access to decision-driving information and a fast return on investment. Microsoft Dynamics GP/Great Plains offers major business benefits such as its ability to expand the presence of your company, manage your financials, computerize financial operations, unify procedures across your company, improve inventory control, increase order accuracy, grow revenue and shorten turnaround time, and increase cash flow. Progent can show you how to set up and manage a robust, secure server and network infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP/Great Plains consultants to make sure you reap the full advantages of your Dynamics GP/Great Plains software.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide centralized control and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper level of analysis for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall.
Years of experience providing Microsoft expertise and Cisco network consulting has allowed Progent to develop a unique capability for serving branch offices that require IT help with the flexibility associated with with small firms but which includes effective communications, complete documentation, and adherence to corporate IT protocols. If your enterprise maintains a branch office situated anywhere in or any region served by Progent's engineers, Progent can offer a wide range of onsite and on-line network consulting services and system architecture assistance.
Progent can help your organization in any phase of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V; configuring hardware load balancing; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
Progent offers fast access to the expertise of veteran Wi-Fi specialists who can help you to assess the value of Ubiquiti UniFi wireless access points for your company and assist you to design, deploy, manage, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to help you to select, provision, and position Ubiquiti UniFi Wi-Fi APs for optimal coverage and performance.
Progent provides technical support for medium size businesses with 100 to 250 network users. The mid-size business or office has typically been an underserved segment of the market for IT consulting expertise. The overhead and support delivery models of major outside support firms make them too expensive for the typical small company or small medium business (SMB), which usually has a minimal information technology budget with which to maintain an information network whose advanced technology and sophistication are frequently comparable to the information systems of far larger enterprises. Progent's support delivery model, which takes great advantage of remote service, virtual network technology and 24x7 network monitoring, dramatically lowers the IT support costs of an SMB while offering the mid-size company with big-company service from certified, IT consultants knowledgeable in a wide array of midsized business technologies. If your mid-sized company or small business is looking for levels of IT help appropriate for a mid-size office without paying enterprise prices, you need Progent.
Configuration Manager automates software deployment across multiple sites, centralizes security and compliance settings management, inventories network assets, protects against corporate data leakage, performs health reporting, enables secure self service, and offers a single point of control for managing mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can assist your organization with any facet of designing, implementing, using and repairing a SCCM solution for local, cloud-based, or hybrid networks.
Progent's certified Office Excel and Office 365 Excel application consultants offer a broad range of online services to help you to plan, develop, test, install, administer, and troubleshoot business applications powered by any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to upgrade your legacy Excel applications to the latest releases of Excel, support Excel on iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between various releases of Office Excel. Progent offers on-demand help to clients who need a quick solution to a stubborn issue related to Office Excel and Progent also offers comprehensive project management support for upgrading or developing mission-critical application software built on Excel. Progent's affordable webinar training for Office Excel can be customized to meet the needs of individual users or groups.