Network Support for Mid-size Businesses
Knowledge Transfer
and the Central Valley
Additional Topics of Interest
Support Services Windows Server 2008 Active Directory
24/7/365 Remote Support Services Windows Server 2008 DirectAccess
Microsoft Windows Server 2008 R2 features outstanding levels of speed, security, fault tolerance, expandability, and versatility that improve productivity of on-site, remote, and mobile users. Progent's network professionals can provide affordable remote engineering, technical support, and education services to help you to design, implement, and manage Microsoft Windows Server 2008 R2 in order to add significant business value to your information system.
Exchange 2019 Hybrid Integation Information Technology Consulting
Exchange 2019 Compliance Online Troubleshooting
Progent can assist you in any facet of your upgrade to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 Core for hosting Exchange; planning high availability architecture for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V; setting up hardware load balancing; building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook clients.
Clustered Server Technology Consulting Services
Cisco Certified Expert Network Load Balancing Network Consultants
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience assisting small businesses to minimize network downtime by offering cost-effective online consulting services for disaster recovery/business continuity planning, fault-tolerant IT infrastructure, data backup and restore solutions, and non-disruptive maintenance. Progent’s business continuity consultants can assist your company to develop and test an efficient business continuity plan that matches your business goals and budget. Progent’s disaster recovery specialists can help you to design, deploy, and manage fault-tolerant technologies such as redundant Internet connectivity, virtualization, fail-over clustering, network load balancing, transparent online backup, and multi-location data centers.
Office 2016 Computer Consultancy Companies
Office Web App Networking Consultants
Progent's Office and Office 365 consultants can assist companies to integrate Microsoft Office desktop and Office 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a seamless solution that offers fast return on investment and enables improved business outcomes. Progent can assist your company to interface Office or Office 365 apps with each other and with other core Microsoft platforms including SharePoint, Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems between various releases of Microsoft Office desktop and offers customized online training to individuals or groups.
Wireless Network Consultant
Wireless LAN Troubleshooting
Progent can show you how to plan, configure, manage, and repair an efficient Wireless LAN architecture, recommend sensible hardware and software, and configure wireless access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to put together a complete wireless network security strategy that is well aligned with the security plan for your overall corporate network.
Configuration Manager 2007 Network Engineer
SCCM 2007 Windows Server Deployment Network Consultant
Progent's Microsoft-certified consultants can help your business to support System Center 2007 Configuration Manager to simplify administration, improve security and compliance, and increase productivity by ensuring that critical applications stay current, managing licensing, and monitoring resource usage patterns so you can make smart purchasing choices. When you are set to upgrade your SCCM 2007 change management ecosystem, Progent can assist you to plan and implement a smooth migration to System Center 2012 Configuration Manager.
Linux, Windows Engineer
Microsoft Windows, Linux, UNIX, Solaris Network Consultants
If your company computer system mixes Linux-based products technology with MS Windows, Progent can show you how to integrate your servers into a unified network that allows all your operating systems to coexist for simple administration, transparent information exchange, high dependability, enhanced performance, and tight security. Progent's Linux and MS Windows integration support services feature IT architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online technical support and repair, in-person technical support, and Help Desk Call Center services.
MOM 2007 Help and Support
Remote Network Monitoring Support Services
Even if your business has a minimal computer support group and a limited IT budget, your information system can still feature the same high reliability and performance that once required a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified IT professionals, the latest network management software for 24x7 monitoring and threshold alarms, and cost-effective support programs such as a help desk call center to keep your vital network applications and servers operating.
Desktop Update Automation Network Consulting Group
Workspace ONE Endpoint Management Computer Support Firms
Progent's Microsoft-certified engineers can assist you to streamline desktop PC update and patch management by delivering expertise with management solutions such as System Center Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).
Live Online Office Excel Train
Online Visio Training Outsourcing IT
Progent's virtual classroom webinars offer small businesses the affordability, simplicity, and versatility of online seminars plus the effective training methods of experienced teachers who employ the latest technology to emulate live, interactive classrooms. Progent can provide webinar education for popular desktop applications including elements of Microsoft Office suite such as Office Excel, Word, PowerPoint, and Outlook: Dynamics business accounting and management reporting solutions including MS Dynamics GP (Great Plains); plus additional leading desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Consulting Dynamics GP/Great Plains
On-site Technical Support Dynamics GP/Great Plains
Progent’s Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting package and business management solution built, like all Microsoft accounting solutions, on the scalable and familiar platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting software in the Dynamics GP line, provides a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is simple to install and configure, and with its modular design you can purchase only the capability you currently require, with the option to expand clients and enlarge functionality in the future. Progent’s Dynamics GP Software consulting experts can help you install, configure and manage Microsoft Dynamics GP/Great Plains 2010 and also older editions of Microsoft Dynamics GP.
Consulting Services Infor SyteLine CloudSuite Development
Consultant Infor SyteLine CloudSuite Disaster Recovery
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over 25 years of experience helping manufacturing and distribution organizations to simplify supply chains and improve the efficiency of critical business processes to bring products to market quickly and meet customer schedules consistently. Progent can provide the expertise of an ERP specialist with over two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite consulting that can range from as-needed guidance to end-to-end solution planning and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.
Aironet Ruggedized APs Consulting Services
24/7 Aironet 802.11ac AP Migration Engineer
Progent's certified wireless networking consultants can assist businesses of all sizes to design, implement, administer and repair Cisco Aironet Wi-Fi AP solutions to achieve the throughput, range, density, expandability, security and ease of management needed for transparent connectivity between Wi-Fi and wired networks. Progent offers affordable online and on-premises consulting services for end-of-life and current 802.11ac Aironet wireless access points and Progent can help your business plan and maintain deployments of indoor and outdoor/industrial Aironet access points.
Private Cloud Hosting for Virtual Data Centers Consulting
Virtual Machine Hosting Consultants
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's servers in an environment that gives the maximum level of availability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting services are based upon mature virtualization architectures that allow small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital investments, system maintenance, and network administration while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.
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Emergency Microsoft Firewall Online Support Services
Internet Security and Acceleration Server Network Consultants
Progent's certified ISA Server consultants have extensive experience developing Microsoft-based security solutions for IT networks with multiple sites, remote workers, and mission-critical web-based applications. A Progent ISA Server consultant can help your small company plan and implement an installation of ISA Server 2004 that meets your IT protection needs without limiting your productivity.
Windows, UNIX, Solaris Network Consultants
24x7 Microsoft Expert Windows and UNIX Consultant Services
Progent's UNIX platform consulting experts provide small companies and software developers help with administering and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered technology. Progent can give your organization access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience offers you a convenient single consulting firm to help you create and manage a secure and robust mixed-platform connectivity and communications environment that allows UNIX and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Integration Services Intune Endpoint Protection
Intune Certification Management Technical Support
Progent's Intune consultants can assist your company to assess the business value of utilizing Intune for configuring and managing your portable devices including laptops, phones, and tablets based on Windows, Apple iOS, and Android. Progent can assist your company to define security policies, set up pilot systems to evaluate the benefits of Microsoft Intune for your network, deploy Intune across your enterprise, integrate Intune with SCCM for single-console change management, and troubleshoot your Microsoft Intune deployment.
Non-stop Network Setup and Support
Technical Support Clustered Server
Progent’s high availability network experts offer reliability support, disaster recovery planning, system load balancing, fault-tolerant interoffice connectivity, high-availability Internet architecture design, 24x7 data center services, and other fault-tolerant networking support to help your company configure a non-stop environment for strategic applications. Progent has the knowledge and experience to develop economical, 24x7 networks by utilizing the evolving library of Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster. Progent’s Microsoft and Cisco certified consultants can help you design a fault tolerant mutli-location network with a completely redundant Internet interface and efficient network load balancing.
Enterprise hybrid cloud solutions Consult
Services Enterprise hybrid cloud solutions
Progent can help you to design and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid network models that seamlessly combine on-premises IT assets along with cloud services. To assist you to incorporate public cloud services with networks, Progent offers a variety of cloud migration services such as Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and debugging. Progent has two decades of experience providing high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration projects on schedule and affordably.
ProSight Managed IT Services Engineer
Ransomware Protection Consulting
Progent's ProSight family of managed IT services are intended to offer organizations who have small in-house IT administration and support teams with affordable access to enterprise-class management tools and technical expertise. Advantages of Progent's ProSight catalog of managed services include fixed IT management expenses, automation of routine administrative tasks, ongoing adoption of the latest information technology, graceful transition from older technology to current solutions, close alignment of computer technology with business goals, guidance from veteran network experts, and allowing management to concentrate on business instead of ever-changing network technology.
Web Site Developer Firm
.NET Integration Firm
For custom program creation, Progent can supply software design experts to produce line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Microsoft IIS to create company-specific eCommerce applications based on Microsoft ASP.NET. In addition, Progent offers experts in a wide range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Information Technology Consulting Firms Cisco Router
Online Cisco Certified CCIE Manager
Progent's Cisco-certified CCIE network infrastructure consultants can assist your business to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.
64-bit Server Information Technology Consulting
64-bit Server Configuration
Progent’s Microsoft-expert engineers can help your organization to update your servers and/or workstations from 32 bits to 64 bits. Progent can assist you to calculate the costs and advantages of upgrading to 64-bit processing, plan an efficient upgrade process that minimizes operational disruptions, and provide economical, expert remote support to aid you to install 64-bit software and application software on your existing hardware.
Exchange Upgrade Specialists
Microsoft Exchange 2010 Upgrade Services
Progent's Microsoft-certified network experts can assist your organization to assess the benefits of Microsoft Exchange 2010 for your company and can assist your IT staff to design and carry out a smooth migration to Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 that will provide fast return on investment by improving your workers' efficiency, cutting the expense of hardware and support, streamlining management, and integrating your vital communications technologies.
Consultant 64-bit Computing
64-bit Server Network Consulting
Progent’s Microsoft-expert consultants can help you to enhance your application servers and/or desktops from 32 bits to 64 bits. Progent can assist your company to understand the costs and advantages of moving to 64-bit computing, plan an affordable migration process that minimizes operational interruptions, and provide inexpensive, professional online support to assist you to configure 64-bit software and application programs on your current hardware.
Classes MOTU Digital Performer
FaceTime Instruction
Progent's Mac consultants can support the creative aspect of Macintosh environments by providing consulting services and training in graphics, audio, and video. Progent's consultants offer expertise in a range of Apple Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Citrix Essentials Consulting
Consultancy Citrix Lab Manager
Progent's Citrix experts can help you to assess the business benefits of the available versions of Citrix Essentials for Hyper-V, help you to use Citrix management tools with your Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials to improve the responsiveness, availability, consistency, and fault tolerance of your virtual environment while lowering the cost of resources and operations and simplifying management processes.
Technical Support Services Clustered Server
Microsoft Certified Partner Fault-tolerant Clustered Servers Information Technology Consulting
Progent provides Microsoft Windows 2003 Cluster Server support to help your company deploy high availability clustered servers designed to provide 24x7 uptime. Clustered Windows servers for non-stop networks include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Server Cluster. By helping you plan fault-tolerant server clustering environments based on Microsoft Windows Clustered Server 2003, Progent’s Certified Windows consultants ensure that your fault-tolerant server clusters are configured to optimize the strategic value of your computer network.
Juniper SSL Router Technology Consulting Services
Juniper SA700 SSL VPN Firewall Support
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Meraki Switch and AP Integration Support
Meraki Switch Upgrade Technology Consulting Services
Cisco's Meraki MS family of access and aggregation switches are designed for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote consulting expertise to help you to design and implement a productive network architecture that incorporates Meraki switches, simplify network administration with Meraki's cloud-centric management tools, configure policies to ensure security and compliance, create and validate a disaster preparedness plan, and troubleshoot issues associated with any facet of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to create a unified networking solution.
64-bit Computing Professionals
64-bit Upgrade Support and Help
Progent’s Microsoft-expert engineers can help your organization to update your application servers or workstations from 32 to 64 bits. Progent can assist your company to calculate the costs and benefits of migrating to 64-bit processing, design an efficient migration strategy that minimizes operational interruptions, and offer inexpensive, expert online help to aid your organization to install 64-bit software and application software on your existing hardware.
System Center MOM Specialists
Monitoring and Reporting IT Consultants
Small to mid-sized businesses can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft certified IT consulting professionals. With Progent's affordably priced IT service programs, mid-size organizations can choose a basic co-sourcing service program based on System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small company information systems world-class availability, protection and productivity.
Technology Consulting Services Call Desk for Remote Workforce
Offsite Workforce Computer Consulting
Progent has 20 years of experience helping small and medium-size organizations to plan, deploy, optimize, administer, and troubleshoot information networks that incorporate an at-home workforce.
NetDocs Migration Consultancy
Consulting Services NetDocuments and iPhones
NetDocuments (NetDocs) is a leading cloud-based document management system built specifically for law practices. Progent can provide remote guidance from NetDocuments experts who can assist legal departments and law firms to design, deploy, administer, tune, or troubleshoot a document management system solution powered by NetDocuments.
Consultants CRISC
CRISC Certified Risk and Information Systems Control Auditor Professional
Progent offers the services of a CRISC-certified risk management expert to assist your company to plan and deploy an enterprise risk management strategy following leading practices identified by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines.
Emergency Consultants SCDPM 2012 Upgrade
SCDPM 2012 and Hyper-V Professionals
Progent's Microsoft-certified consultants can provide online or onsite support to assist organizations of all sizes to plan, implement, administer, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from older releases of SCDPM or from a different backup/recovery system, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent can provide occasional support for fixing particularly stubborn problems, or comprehensive project management services. Progent's consultants can also help you to design Data Protection Manager into an enterprise-class disaster recovery strategy.
Monitoring and Reporting Support Services
Microsoft Operations Manager Online Consulting
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, optimizing and troubleshooting Microsoft SCOM environments and offer companies of any size advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also help you to import and customize SCOM 2012 management packs based on best practices for monitoring network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or onsite technical support to assist you to fix serious problems detected by Microsoft SCOM 2012.
VMware Engineer
VMware VMotion Consultant Services
Progent can provide the assistance of a certified VMware VCDX expert to help you design, configure, manage and troubleshoot VMware vSphere-based virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid cloud systems. Progent offers advanced expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud tools for administering private and public cloud and hybrid cloud environments that provide maximum uptime, fault tolerance, and application mobility.
Wi-Fi IP phone integration IT Consultants
Professional Wi-Fi IP phone integration
Cisco's wireless IP phones are hardened wireless handsets intended for workers who are on the move within campus, warehouse, retail or other environments where IT management requires user endpoints that offer more control, security and durability than is possible with the Bring-Your-Own-Device mode of workplace communications. Successful integration of Cisco's wireless IP phones usually requires that you set up and fine tune numerous key pieces of your Wi-Fi infrastructure such as access points, switches, Cisco wireless LAN controllers, and call management software. Progent's certified consultants can provide online and onsite support to help your organization build and manage a Cisco wireless VoIP phone deployment by delivering integration services that can range from troubleshooting the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.
Support and Setup Cisco ASA Configuration
Cisco ASA Configuration IT Consulting
The latest generation of ASA 5500-X Series of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-premier CCIE network experts can assist you to manage your legacy PIX or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, configure, tune, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
QTS Sacramento Colocation Center Technology Professional
24-7 QTS/Heracles Colocation Center Services
The QTS (formerly Herakles) Colocation Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently using the QTS data center as a colocation facility or if your business is considering moving your primary or offsite backup system to Herakles/QTS, Progent offers a variety of cost-effective services including colocation migration, equipment installation and upgrades, network optimization, project management, virtualization expertise, offsite monitoring, automated network management, software development, business continuity planning and testing, data security assessment, and the use of Progent's Test Lab.
Windows 2003 Cluster Server Online Support
Windows 2003 Cluster Remote Consulting
Progent offers Windows 2003 Cluster Server expertise to help your company deploy non-stop server clusters designed to deliver 100% uptime. Windows cluster servers for high-availability networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. By showing you how too design high availability clustered server solutions powered by Microsoft Windows Server 2003 Cluster, Progent’s Certified Windows professionals ensure that your fault-tolerant server clusters are configured to optimize the competitive advantage of your computer network.
Remote Network Monitoring Technology Professional
Network Infrastructure Monitoring Services
Progent's ProSight portfolio of managed services are intended to offer organizations who have minimal internal IT support staffs with affordable help from enterprise-class management tools and consulting experts. Benefits of the ProSight line of managed IT services include predictable IT management costs, automation of common administrative tasks, ongoing absorption of new technology, graceful transition from legacy technology to current solutions, close alignment of computer technology with business goals, access to seasoned network consultants, and freeing up management to focus on business instead of ever-changing network technology.
Technology Consulting System Center Operations Manager
Microsoft Operations Manager Onsite Technical Support
Progent provides a selection of IT support bundles for small companies. These IT outsourcing and network monitoring solutions are built around the anticipatory problem handling capabilities of Microsoft Operations Manager, a state-of-the-art network and IT support product that monitors the reliability, throughput, and safety of your information system and isolates potential troubles before they can bring down your system. With Progent's affordably priced IT service programs, small organizations can choose a simple co-sourcing package built around Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution.
Altaro VM Backup Integration Consulting
24x7x365 Altaro VM Backup and vSphere Support Services
Altaro VM Backup offers small organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also supports low-cost cloud backup to Microsoft Azure storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level restore options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and VMware vCenter for handling larger environments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide array of consulting services to assist you to design, install, manage and troubleshoot a backup/restore system based on Altaro VM Backup.
Windows Server 2016 Hybrid Cloud Integration IT Consultants
Top Rated Windows Server 2016 and SCVMM Online Support
Progent's Windows Server 2016 disaster recovery experts can help your organization to design a DR system based on Microsoft's latest Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity hardware, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, economical deployment of a failover cluster quorum witness.
Lync Server 2013 and Android Specialists
Lync Server 2013 Reverse Proxy Server Engineer
Lync Server 2013, now called Skype for Business, enables organizations of all sizes to build a centrally managed and protected communications environment that supports the modern Bring-Your-Own-Device computing model with IM, real-time presence, audio/video and web meetings with application sharing and whiteboard, as well as IP and PSTN telephony across a wide assortment of stationary PCs and handheld devices. Progent's certified Lync 2013 experts and system integrators can assist your company to evaluate the advantages of Lync Server 2013, create an in-house, cloud-based (via Microsoft Lync Online) or mixed topology appropriate for your present and future plans, deploy Lync 2013 so as to speed up your return on investment, and provide live online and on-premises training to your management staff and users. Progent has expertise in critical pieces of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync 2013 with key Office and Office 365 applications such as Outlook and PowerPoint.
ProSight password management system Consultant
24-Hour infrastructure documentation management Consulting
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect data related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save as much as 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you’re making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it.
Small Offices Outsourcing Companies
Largest Small Business Computer Expert
Progent provides the services of Microsoft and Cisco-Premier network consulting experts to offer customers affordable ways to help organizations optimize the value of Microsoft and Cisco technology. For environments that span from remote offices to nationwide corporations, Progent's expert engineers can show you how to improve your information system's e-mail architecture, security, availability, performance, and system management.
Remote Support Work from Home Helpdesk
24-Hour Work from Home Helpdesk Services Integration Support
Progent can provide small and mid-size businesses supplemental or fully outsourced Help Desk services for teleworkers.
Specialist Citrix virtual desktops
Citrix FlexCast Professional
For desktop and application virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can help your company to design a XenDesktop environment that maximizes the strategic impact of your IT network; integrate XenDesktop technology with your physical and virtual servers, user devices, and printers; migrate your existing virtual desktop software to the latest versions of XenDesktop; and provide advanced remote troubleshooting. Progent can also instruct your network managers to follow best practices to maintain XenDesktop effectively.
Microsoft Exchange Upgrade Professional
Microsoft Exchange Upgrade IT Consulting
Progent is among the most expert information technology support firms for creating e-mail solutions powered by Exchange 2000 Server. Progent specializes in helping small businesses derive all the benefits of Microsoft Exchange Server 2000 for typical situations such as updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 support.
Top Exchange Server 2010 Upgrade Consulting
Microsoft Exchange Server 2010 Migration Professional
Progent's Microsoft and Cisco-certified network experts can assist you to assess the benefits of Microsoft Exchange Server 2010 for your company and can assist you to design and implement an efficient upgrade to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will offer fast ROI by increasing your workers' efficiency, cutting the expense of equipment and support, simplifying management, and consolidating your vital communications platforms.
Microsoft Windows Server 2008 R2 Consulting Services
Windows Server 2008 R2 Online Help
Progent's Microsoft-certified consultants can help you to calculate the benefits of Windows Server 2008 for your company, develop test systems and migration plans, integrate Windows Server 2008 with your IT environment and applications, train your support staff how to use enhanced administration tools, and deliver continuing consulting and support via budget-friendly options such as Contact Center service and online technical support.
Cisco PIX Migration Support and Setup
PIX 500 Firewall Support Outsourcing
Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer support these devices. Progent continues to offer consulting support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can also help you assess if you should migrate to more current firewall products from Cisco. Progent's Cisco technology specialists can help your company design and implement a cost-effective upgrade to Cisco ASA 5500-X firewalls following industry best practices.
Hyper-V Virtual Consulting Services
Virtual Server Hyper-V Online Technical Support
Progent's Microsoft-certified professionals can help you evaluate the potential advantages of Hyper-V-powered virtualization for your company, conduct pilot implementations to validate Hyper-V's operation with your line-of-business software, evaluate your network and server architecture for optimal operation with virtualization technology, help you in upgrading to Windows Server 2008 and setting up Windows Hyper-V, train your network management personnel to track and administer Hyper-V, provide expert consulting help for enhancing the protection of your virtual machines, design and test disaster recovery processes that optimize system availability, and deliver ongoing consulting and technical support including low-cost online repair and comprehensive Help Desk outsourcing.
Microsoft Exchange Upgrade IT Consulting
Urgent Exchange 2003 Server Upgrade Engineer
Progent's Microsoft-certified consultants offer computer support and IT consulting expertise for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete line of Microsoft server platforms. Progent's migration, configuration, management, and support services for Microsoft Exchange 2003 Server include planning, installation, project management, onsite and remote troubleshooting, Help Desk outsourcing, expert security evaluation, and full-service network management outsourcing.
24-7 Exchange 2007 Integration
Microsoft Exchange Integration Support
Progent's expert support team can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids network downtime, simplifies long-term service requirements, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site upgrades, Progent has the experience to finish your project quickly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Exchange 2007 Server.
Outlook autodiscover Technical Consultant
Microsoft Experts Hybrid Office 365 solutions Consultants
Office 365 Exchange Online allows you to use cloud-based servers, mailboxes and associated email infrastructure to lower capital expense and administrative overhead. You can configure Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly remote technical support to assist your organizations to evaluate the benefits of Office 365 Exchange Online, plan a solution that fits your business needs and IT budget, implement a non-disruptive move from your existing Exchange system to one that incorporates Office 365 Exchange Online, train your management staff and end users, and deliver ongoing consulting and troubleshooting.
Juniper SRX650 Router Security Organizations
Juniper SRX Series Router Security Contractor
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Office 365 authentication On-site Support
Office 365 hybrid solutions for Exchange Online Technical Support
Microsoft supports transparent hybrid ecosystems that integrate Office 365 and on-premises Exchange systems. This allows you to have certain mailboxes located on your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any facet of planning, integrating and debugging your hybrid Office 365 network. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Office 365/Exchange solution is completed on time and on budget.
On-site Support SQL Server 2016 and Hyper-V
SQL Server 2016 SSRS Engineer
Microsoft SQL Server 2016 introduces major enhancements in speed, scale, security and compliance, high-availability, mobile computing support, and built-in analytics and reporting. New features include PolyBase for processing SQL and NoSQ files simultaneously for big data applications, Jason integration, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud-based resources. Progent's Microsoft-certified consulting team can provide remote and onsite support to help organizations of any size to deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM and GP, Skype for Business, and SCOM.
IP-PBX Remote Support
VoIP Phone System Online Support
Progent's Cisco CCIE-certified networking experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Linux Remote Technology Professional
Linux Remote Consultants
Progent provides national urgent help and consulting services for businesses who operate networks based on variants of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Online technical support provides maximum return for your information technology dollar by preserving user efficiency and shortening the time charged for computer repair services. Advanced online support technology and experienced service specialists and consultants allow Progent to handle the majority of IT issues without squandering time and money by traveling to your site. In most of situations your IT problems can be dealt with over the phone or via a combination of phone help and remote access. Progent can put you in touch with Cisco certified CCIE network experts and CISM and CISSP premier security specialists to help you with the most difficult network issues.
Rhode Island Consulting Company
24-7 Wyoming Outsourced IT Support
Progent’s Technical Response Center (TRC) offers affordable nationwide after-hours remote assistance for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer 24x7 phone help and online direct network connection to troubleshoot and resolve technical problems quickly and affordably.
Top IT Consultant Supplemental Call Center
Shared Network Support Help Desk Computer Consulting
Progent's Network Help Desk Outsourcing Services for PC desktop support are designed specifically for small organizations who require fast access to a Help Desk Call Center with expert telephone support and effective escalation capability but who must work within a limited information technology budget. Important features of Progent's Help Desk Outsourcing Services include: Helpdesk Phone Support, Secure Remote Access Provisioning, System Evaluation, Problem Escalation, Virtual Help Desk Services, Per Minute Billing, and Help Desk Software Selection and Deployment.
ASR 1000 Router Online Troubleshooting
ASR 1000 Router Consultant Services
Cisco has designed an extensive product line of routers including appliances built to deliver the protection, bandwidth, and availability demanded by customers from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and network availability. Progent can show you how to select and integrate Cisco routers to establish a reliable foundation for your IT system and to make it economical to expand as you support new users, start new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS platform, such as the Cisco 800 series of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Routers.
Private Cloud Hosting Services Consultancy
Private Cloud Solutions Technology Professional
Progent’s private cloud hosting enables small and midsize businesses to run key applications like Microsoft SQL and Exchange from a hardened Tier III data center facility on fully redundant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for automatic backup and restoration. Smaller organizations can take advantage of Progent’s private cloud to eliminate large capital costs for the acquisition, maintenance, and management of network equipment and data center facilities while achieving world-class levels of network reliability and physical security.
Cisco PIX Firewall Migration Remote Support
24-7 Cisco Firewalls Technical Support
Cisco's PIX Series firewalls have been discontinued and Cisco may no longer support these devices. Progent continues to offer consulting support for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can also help you determine whether to adopt next generation firewall technology from Cisco. Progent's Cisco technology specialists can help your company plan and implement an efficient upgrade to Cisco ASA 5500-X firewalls based on leading practices.
Microsoft Dynamics Power BI Engineer
Consultant Services Dynamics GP Analysis Cubes for Excel
Microsoft Dynamics GP/Great Plains accounting includes analysis and reporting features that let you track all operations, revenues and spending, and market patterns with integrated drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting consulting services can enable you to create reports that allow you to analyze your business more thoroughly, converting uncooked data into valuable business information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to offer specialized line-of-business software development and eCommerce solutions that work seamlessly with Dynamics GP/Great Plains.
Avaddon ransomware recovery Consultant
Engineers MongoLock ransomware recovery
Progent's proven ransomware recovery experts can help you to restore a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Lockbit or Nephilim.
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