Overview of Progent's Ransomware Negotiation Consulting in Boston
Ransomware Defense ConsultantsProgent is experienced in negotiating ransomware settlements with threat actors. Negotiating an optimum settlement is a complex activity that requires a combination of field experience, IT skills and business savvy. It also calls for close co-operation with the cyber-extortion target's IT staff and the insurance carrier, if there is one. Because the top goal of the ransomware target is operational continuity, it is critical to deploy recovery teams that work effectively, concurrently, and with intimate collaboration. Progent offers the breadth of technical knowledge and the depth of experts to complement your IT support team and recover your network environment quickly and economically.

Support offered by Progent's ransomware settlement negotiation team include:

  • Determining the type of ransomware involved in the assault
  • Identifying and communicating with the hacker persona
  • Evaluating the recovery risk
  • Testing the TA's decryption tool
  • Budgeting a settlement payment with the victim and the insurance provider
  • Negotiating a settlement and timeline with the threat actor
  • Checking adherence to anti-money laundering (AML) laws
  • Managing the crypto-currency disbursement to the hacker
  • Acquiring, learning, and using the hacker's decryption tool
  • If needed, contacting the TA for technical help with the decryption utility
Concurrent with the settlement negotiations, Progent's ransomware staff can assist with:
  • Isolating affected endpoints and data stores to arrest the progress of the assault
  • Creating digital copies of every infected server and endpoint and data store to allow forensics in parallel with restoration
  • Installing anti-virus agents to all clean endpoints
  • Restoring files from offline backups or unscathed machines
  • Building a clean recovery environment
  • Mapping and connecting datastores to match exactly their pre-attack condition
Once the decryption tool has been mastered, Progent can assist you to restore machines and services to their original condition. Progent can also help you to conduct a full forensic review and generate a document to deliver to the cyber insurance carrier. This report identifies security vulnerabilities that must be fixed and suggests actions to be performed to combat subsequent ransomware attacks.

Settling Exfiltration Ransoms
In addition to extorting payment for a decryption utility, current variants of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Nephilim often attempt to exfiltrate information. TAs can then demand an extra settlement in exchange for not posting this data on the dark web. Unfortunately, there exists no way to guarantee that stolen files have been totally deleted by the threat actor. Actually, in numerous cases the TA has little say about data custody. Settling an exfiltration ransom does not eliminate the need for seeking the advice of privacy attorneys, performing an inventory of files were stolen, and sending the required alerts to impacted entities. In general, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has delivered online and onsite network services across the United States for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes consultants who have earned advanced certifications in core technology platforms such as Cisco networking, VMware, and major Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications including CISA, CISSP, and GIAC. (See Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning software. This scope of skills gives Progent the ability to salvage and consolidate the surviving pieces of your information system after a ransomware assault and rebuild them rapidly into a viable network. Progent has worked with top insurance providers including Chubb to help businesses clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Expertise in Boston
To get in touch with Progent about ransomware settlement services in Boston, call Progent at 800-462-8800 or go to Contact Progent.

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