Extended Hours Online Technical Support
for Small and Mid-size Company Computer Networks
Throughout the U.S.
Additional Topics of Interest
Security Certification Symantec Security
Consulting Symantec Security
Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and Symantec VPN products including the Raptor and VelociRaptor family or help you upgrade to current firewall technology. Progent can also help you create and execute a complete security plan that can incorporate firewall and VPN devices and utilities, managed security and network protection services, system monitoring software, and formal policies and processes. Progent has the expertise to be your one-stop source for continuing network help, maintenance, education, and security consulting.
Envisioning Phase: Requirements Definition Software Consulting
Project Methodology IT Management
In conducting IT tasks for enterprise customers, Progent uses a structured approach based on defined milestones so as to achieve financial, timing and engineering targets while minimizing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures based on the leading practices described by the Microsoft MSF methodology which specifies requirements definition, design proposals, test models, design tuning, and professional implementation. All phases are documented to provide a comprehensive summary of technical services performed and to assist in ongoing system maintenance.
Emergency Support Co-managed Call Center Costs
IT Consulting Extended Support Desk Cost Savings
Progent's Helpdesk management and co-management services help companies to reduce costs and enhance productivity.
SQL Server 2019 Data Mining Network Consultant
SQL Server 2019 on Linux Network Consulting
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer economical remote and onsite consulting expertise, application development, and technical support services for businesses of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help you design and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud resources into a cohesive intranet system.
SPS 2019 Configuration
SPS 2019 Consulting Services
Progent's Microsoft-certified consultants can provide companies of all sizes consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently coordinating people, teams and data. Microsoft SharePoint Server offers a common spot for your workers or customers to access, manage, distribute and interact with relevant data, documents, and applications and to communicate with other people. Microsoft SharePoint allows quicker and better decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services connect employees, clients, teams and major tasks with the information they've created in a manner that makes data easy to find, retrieve and apply. Progent's SharePoint consultants can help your organization to manage your existing SharePoint ecosystem or upgrade to the latest release of SharePoint.
Remote Access Configuration
Cisco RADIUS Security Configuration
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business deploy and maintain Cisco's security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the flexibility to evolve with your growing business requirements. Progent's Cisco-Certified network experts support Cisco's complete line of hardware and software targeted at eliminating information theft, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can help you integrate Cisco products to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control foundation for user certification, permissions, and tracking from an easy-to-use Web interface.
Microsoft Dynamics Programming Companies
24x7 SharePoint Development Company
For help writing, improving, or troubleshooting applications for Microsoft Windows, any version of Linux, or for the Web, Progent's expert team of programmers, relational database designers, and project managers can make sure you get the project done on schedule and within your budget. Progent's experienced application developers can provide cost-effective and expert remote consulting for projects as small as creating VBA scripts for Office Excel or as large as rolling out line-of-business database applications based on SQL Server ,Oracle, or MySQL.
Remote Iowa Consultants
Idaho Information Technology Manager
If your organization does not need emergency online help but you think you will require technical services with your information system soon, you can save time and money and ensure that the appropriate expertise will be ready when you require it by contacting a Progent sales specialist and registering as a client. For more information, phone 800-993-9400 or email information@progent.com.
SCVMM Support Outsourcing
Support Outsourcing SCVMM 2012 and VMware
Progent's Microsoft-certified consultants can assist businesses of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; plan, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help your business to migrate from an older version of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can help you to enhance and repair your existing SCVMM environment to make sure you get the highest possible business value.
Skype for Business Mobility Services Consulting Services
Technology Professional Skype for Business PSTN Gateway
Progent's Microsoft-certified consultants offer online and onsite consulting services for companies of all sizes to assess the benefits of migrating to Microsoft Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can help you to plan an on-premises, cloud or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Microsoft or Microsoft 365; set up HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can assist you create and verify a security environment for your Skype for Business solution that is compliant with government and industry requirements.
An index of content::
Risk Response Online Help
CRISC Certified Cybersecurity Remote Troubleshooting
Progent's disaster recovery support and business continuity consultants can show you how to design a disaster recovery strategy in case of an IT system catastrophe. Progent can help you define a complete disaster recovery plan that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized engineers can also help you create an affordable, non-stop network architecture that addresses reliability issues covering a wide range of network technologies and procedures.
Network Engineer Exchange 2016 Mailbox migration
Exchange 2016 Upgrade Planning IT Consultant
Progent can help your business in all facets of your upgrade to Microsoft Exchange Server 2016 such as designing HA system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Open Now Lync Server 2013 and Android Consulting
Urgent Lync Server 2013 Consulting Services
Lync 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, and both VoIP and public switched telephone network calling. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office or Microsoft 365 and streamlines management via integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises support to help your company to manage and repair your current Lync 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist you to design and execute a smooth Skype for Business upgrade.
Immediate Remote Support Services Windows Server 2022 Hybrid Integration
Windows Server 2022 Azure Arc IT Consultant
Progent's certified Windows Server 2022 consultants can help your company to design and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a self-hosted installation of Windows Server 2022.
Dynamics GP Great Plains Accounting Online Support
Top Dynamics GP/Great Plains Features Setup and Support
Key features of Microsoft Dynamics GP software include a modular structure that lets you buy only the components you require, a standards-based foundation based on Microsoft technologies to safeguard your investment and provide a tightly interconnected environment, enhanced reporting capabilities that permit you to track all activities, income and expenses and sales patterns, compatibility with Microsoft Office to enable access to corporate data, the capability to integrate data from virtually any database or desktop application into Microsoft GP, and an open design that makes it easy to develop custom programs. Progent can help you configure and support a reliable, secure server and communications network to support Microsoft Dynamics GP, and can provide experienced GP support professionals to help you convert the powerful features of Microsoft Dynamics GP business accounting software into a high-value business solution.
24-Hour Microsoft Expert Online Troubleshooting Exchange 2016 Upgrade Planning
Microsoft Exchange 2016 Upgrade Planning Support and Help
Progent can assist your business in any and all facets of your migration to Microsoft Exchange 2016 including planning high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Telecommuter IP Voice Specialist
Network Consultants Remote Employees VoIP
Progent can assist small and mid-size companies to implement VoIP technology to give their at-home workforce the advantage of virtual extensions of the company phone system.
Desktop Monitoring Support and Setup
ProSight Remote Desktop Management Online Support
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the health of critical assets that power your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so all potential issues can be resolved before they can impact your business.
Remote Consulting Windows 2000 Server
IT Services Windows 2000 Server
Progent's certified Microsoft Windows 2000 consulting staff can show you how to optimize the capability of your existing Windows 2K Servers and can simplify network administration, provide technical support and repair, and enhance security. Progent can also help you design, justify, and execute a strategy to migrate from Windows Server 2000 to Windows Server 2003. Progent is expert in designing test programs to reduce the technical risk involved with migrating to Windows Server 2003 by uncovering potential hardware and application compatibility problems.
Remote Consulting Citrix Receiver
Citrix HDX Consultants
Citrix offers a powerful line of platforms that provide enterprise-class manageability, expandability, and performance for virtualizing servers and for centralized delivery of virtual Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix offers Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist you to evaluate the strategic advantages of Citrix virtualization products and help you plan, test, implement, troubleshoot, and support Citrix solutions.
Immediate Programming Firm Amazon S3 disaster recovery
Amazon S3 integration Developer Firms
Progent offers cost-effective remote support to assist businesses to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for expandable cloud storage, and Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN technology and can show you how to deploy cloud-centric or hybrid cloud ecosystems that efficiently integrate Amazon AWS cloud services. Progent offers occasional consulting to help you to resolve technical roadblocks or Progent can deliver comprehensive project management outsourcing to help you move to the Amazon AWS platform on schedule and within budget.
IOS XE Software Computer Consultants
ISR 926 router Computer Consultants
Cisco has developed a full array of routers that includes appliances built to deliver the security, performance, and availability required by customers ranging from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system uptime. Progent can show you how to choose and configure Cisco routers to build a reliable infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers based on the Cisco IOS operating system, such as the Cisco 800 series of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.
Network Security Evaluation WatchGuard VPN
WatchGuard XTM Firewall Cybersecurity Companies
Progent offers support expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewalls.
Cisco VoIP Phones and Jabber Technical Support Services
Cisco IP Video phones Support and Integration
Progent's Cisco certified network infrastructure consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Development Company Accounting System
Emergency Customer Relationship Management Specialist
Progent's application experts offer in-depth support, software development, integration assistance, and webinar training for leading applications that address key areas including ERP, general accounting, business reporting, web application design, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with decades of experience delivering high-level consulting services online, Progent can assist clients throughout the U.S. to eliminate the lost productivity and fees associated with travel and on-premises activity without compromising the effectiveness of consulting services.
Email and Telephony Integration Small Business IT Outsourcing Companies
Migration Firm Email and Telephony Integration
Progent's Microsoft-certified experts have two decades of background providing electronic messaging and integrated email/telephony solutions for companies. Progent offers affordable Exchange Server support services to strengthen email security and virus defense, achieve high availability email, and implement remote and wireless email connectivity. Progent's Microsoft Exchange consulting and support services can assist you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.
SBS Configuration
Microsoft Certified Partner Small Business Server 2003 On-site Technical Support
Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the foundation for a feature-rich but manageable information. The IT sophistication of the Microsoft .NET components bundled with Small Business Server 2011 requires a computer support expert with real-world experience designing and integrating cohesive, end-to-end business network environments. Progent's Microsoft Small Business Server consultants have an average of more than 10 years of background integrating business networks founded on Microsoft products. This expertise assures you success in deploying, administering, and troubleshooting network solutions that incorporate the Small Business Server suite of servers and applications.
Amazon cloud integration Programming Firms
Amazon AWS hybrid cloud integration Developer
Progent offers affordable online support to help businesses of any size to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Glacier for value-priced archival storage. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to create all-cloud or hybrid cloud environments that efficiently integrate Amazon AWS resources. Progent can provide as-needed consulting to help you to overcome technical roadblocks or Progent can provide comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on schedule and within budget.
Microsoft Report Designer Programming Firm
SSRS Programming
Progent offers remote and onsite expertise to assist you with any facet of BI reporting from troubleshooting or modernizing reports to planning and implementing an advanced business intelligence environment. Progent's management reporting experts can help your company to maintain your current reporting environment, assist you to upgrade reports from an outdated reporting platform to a current one, and provide as-needed online mentoring to meet your specific needs. Progent's management reporting professionals offer experience in all popular business analytics reporting and visualization tools including Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.
Windows Server 2019 Deduplication Technical Support Services
MCSE Expert Certified Windows Server 2019 Hyper-V IT Consultant
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can help you to design a DR/BC system built around Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
24-Hour Suse Linux Specialist
Services Slackware Linux
Progent's Linux consulting services provide small and mid-size businesses and developers assistance with administering and supporting Linux systems that run with Microsoft-based technology. Progent can give your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of experience offers you an easy one-stop consulting firm to help you create and maintain a protected and robust cross-platform network and communications environment that allows Linux and Microsoft coexistence by integrating Windows with leading Linux variations including RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
At Home Workforce Collaboration Network Engineer
Offsite Workforce Collaboration Remote Support
Progent can help small and mid-size businesses to implement collaboration applications to allow their telecommuters to benefit from positive interaction with colleagues and other stakeholders.
CISSP Certified Network Security Architect Consultant
Specialist CISSP-ISSEP Security
Progent's CISSP-premier network security consultants can assist businesses of any size with any aspect of information system security. Progent can help implement efficient cybersecurity solutions that protect a small office from modern malware attacks or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid networks that support onsite, online, and mobile clients accessing network resources distributed over multiple physical datacenters and various clouds.
Dynamics GP/Great Plains Features Integration
Dynamics GP Online Technical Support
Progent's Microsoft certified consultants offer a range of support services for Dynamics GP. Dynamics GP is a financial and ERP tool built, like all Microsoft financial tools, on the scalable and popular platform of Windows technology. Dynamics GP offers a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to install and integrate, and with its segmented approach you can purchase only the capability you currently require, with the ability to expand clients and increase capabilities in the future. Progent's Microsoft Dynamics GP support engineers can show you how to deploy, configure and manage the current version of Dynamics GP or migrate efficiently from an earlier version.
Microsoft Exchange 2010 Upgrade Services
Exchange 2010 Migration Engineers
Progent's Microsoft and Cisco-certified consulting experts can assist your organization to determine the benefits of Exchange 2010 for your business and can assist your IT staff to design and implement a smooth upgrade to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange 2007 Server that will offer fast ROI by improving your productivity, cutting the expense of equipment and service, simplifying administration, and integrating your vital communications platforms.
Career Opportunities FAQ about Freelance Microsoft Consultant
Employment Opportunities FAQ about Microsoft MCSA
To see replies to common questions concerning being employed by Progent, refer to Working with Progent Q&A.
Flexential Tampa Colocation Center Professionals
Flexential Data Center Consult
Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting. Progent maintains a team of IT experts based in the vicinity of Tampa, and Progent can also provide online support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran DRBC preparedness experts. Progent can also help you to plan and execute a move to the Flexential data center with services such as designing solution configuration, recommending hardware components, system configuration and validation, troubleshooting, streamling remote management, and training your network staff.
IT Outsourcing Example White Papers
IT Co-sourcing Article
Progent's IT outsourcing services offer budget-friendly computer support for medium-size businesses. Whether it includes designing system infrastructure, setting up an internal Help Desk or using an outside one, deploying a new e-mail platform, monitoring your network, or developing an on-line business solution, outsourcing your IT technical services can reduce costs and eliminate uncertainties, permitting network support budgets to grow in a more linear and manageable manner than is possible by amassing a bulky, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and flyers show how Progent can enable you to create a protected and robust system architecture for your vital Windows-based applications such as Windows Server 2008, Microsoft Exchange Server, and SQL Server.
Network Management Outsourcing for Small Businesses Consultant
Managed IT Services Consulting Setup and Support
Progent's ProSight family of managed services are designed to provide organizations who have minimal in-house IT support staffs with low-cost access to world-class management platforms and technical experts. Advantages of Progent's ProSight line of managed services include flat-rate IT maintenance costs, automation of common administrative processes, continual absorption of the latest technology, graceful transition from older systems to up-to-date solutions, close alignment of computer technology with business objectives, guidance from seasoned network experts, and freeing up management to focus on business rather than ever-changing information technology.
SQL Server 2012 AlwaysOn Availability Groups Support and Setup
Network Consultant Microsoft Denali
Progent can provide the expertise of certified engineers as well as seasoned database application developers, DBAs, project managers, network infrastructure engineers, disaster recovery planning specialists, and data security professionals to assist you to evaluate the likely advantages of SQL Server 2012 for your organization, install test environments at your datacenter or at Progent's lab, design and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and configure an efficient and safe network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
24x7x365 Dynamics GP Great Plains Accounting Integration Support
Microsoft Dynamics GP Specialists
Dynamics GP can help you grow and control your business more efficiently by delivering easy access to strategic data and a fast ROI. Dynamics GP/Great Plains confers important productivity benefits including its ability to extend the reach of your organization, handle your financials, computerize financial operations, standardize procedures across your company, refine inventory control, enhance order accuracy, grow sales and shorten lead-time, and increase free cash flow. Progent can help you set up and manage a robust, secure server and communications foundation to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains consultants to help you reap all the advantages of your Microsoft Dynamics GP business management system.
CISSP Certified Cybersecurity Specialists
CISSP Certified Network Security Architect Specialist
Progent's CISSP-premier cybersecurity consultants can help businesses of all sizes with any aspect of information system security. Progent can help create cost-effective cybersecurity solutions that guard a small office from advanced threats or Progent can design, configure, and monitor an end-to-end security environment for hybrid networks that support onsite, online, and mobile clients accessing network resources spread across multiple physical datacenters and various clouds.
Remote Technical Support Microsoft SQL Server
Microsoft SQL Server 2017 Network Consultant
Progent's Microsoft certified consultants can offer small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the speedy development of enterprise-class business programs that can give your business a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and beyond the corporate firewall. In addition to providing consulting, maintenance and problem solving services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your IT system. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.
MSP360 Exchange Mailbox Backup Computer Consultants
Remote Support Services MSP360 Ultimate Backup
Progent's data protection experts can help you to create, implement and debug a backup/restore plan based on MSP360 technology. MSP360 offers file or image-based backup/recovery for virtual machines and physical machines, works with all popular public clouds, and allows businesses to build a data protection solution with a low Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to protect against data loss caused by human miscues, computer glitches, malicious insiders, and external attacks such as ransomware. To find out more, see ProSight DPS 360 Backup solutions.
Top Quality Consulting Services Cisco PIX to ASA upgrade
Cisco ASA Firewall VPN Technical Consultant
The new ASA 5500-X Series of firewalls with Firepower Services offer significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-certified CCIE network experts can help you to manage your current PIX or Cisco ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, tune, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Integration Services Cisco Firepower 2100 Series Firewalls
Cisco Firepower integration Online Troubleshooting
Cisco's Firepower NGFWs Firewalls provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer unified management of modern security features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and carry out a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's security services to build and centrally manage network environments that span local offices, data centers, and cloud resources.
Services Documentation Remote Troubleshooting
Integration Support Service Reporting
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all billed services. Unlike many freelance consultants or small support organizations who provide minimal documentation or specifics of services done, each service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the service documentation transmitted by each staff member to every client. The practice of detailing and archiving support activity results in more efficient support and avoids a variety of typical misfortunes such as when a support client is effectively held hostage to a consultant who won't release vital service information.
Independent Linux Consultants Contract
Independent Cisco Consultant Positions
Progent's Experts Team offers support in key areas such as Apple OS integration and applications; Support for Linux-powered, UNIX-based, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and specialized application support; CIO, business analyst, and project logistics services; Special applications design and deployment; Web, electronic business, Electronic Data Interchange, and client portal design and deployment; SQL support and efficiency consulting; Management intelligence expertise; and Telecom systems consulting.
24x7 Meraki MS 200 Series Switch Technical Consultant
Meraki Switch and AP Network Consultants
Cisco's Meraki line of access and distribution switches are designed for environments that go from branch offices to campuses. Progent's Cisco-certified consultants offer cost-effective remote consulting expertise to assist your company to design and deploy a productive network solution that incorporates Meraki MS switches, streamline network administration with Meraki's cloud-based management architecture, define policies to ensure security, develop and test a disaster preparedness plan, and resolve technical issues related to any facet of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a unified networking solution.
Windows 11 Installation Information Technology Consulting
Windows 11 Pilot Testing Consulting
Progent's Windows 11 consultants offer a variety of services to support Windows 11 including cloud and hybrid integration, mobile device management and synchronization, at-home workforce connectivity, security and compliance, centralized provisioning, and Help Desk support services.
Zero Trust Cybersecurity Professional
ProSight Duo MFA On-site Support
Progent's Duo services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification with iOS, Android, and other out-of-band devices.
Microsoft and Cisco Service Reports Online Help
Microsoft and Cisco Authorized Expert Services Documentation Remote Troubleshooting
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all billed services. Unlike many freelance consultants or local support organizations who offer minimal documentation or specifics of services done, every service provided by Progent is tracked by full documentation. Each Progent consultant has access to the service reports sent by every staff member to each client. The discipline of detailing and archiving service records results in more effective support and eliminates a slew of typical misfortunes such as when a support client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
wi-fi controller Computer Consulting
2500 Wireless Controller Engineer
Cisco's Catalyst Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and control of Wi-Fi APs, optimizing wireless performance by reducing the effect of RF congestion, enhancing Wi-Fi uptime with fast failover, and hardening data security by identifying threats and filtering traffic content according to user class and location. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or carry out a smooth migration to Cisco's latest Wi-Fi controller technology.
Windows Server 2022 Windows Defender ATP Troubleshooting
Windows Server 2022 Virtual Machine Technology Consulting
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to design and implement an efficient upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that integrates cloud-based Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
Palo Alto Networks PA-800 Series Firewalls Protect
Palo Alto Networks Panorama Auditing
Progent's Palo Alto Networks firewall experts can help you select, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation security solution that extends across your data center and cloud resources and protects all users anywhere with any endpoint device.
SCCM Device Management IT Consultant
SCCM Specialists
System Center Configuration Manager automates software deployment at scale, streamlines compliance settings management, inventories network resources, protects against corporate data leakage, provides network health reporting, allows safe end-user self service, and delivers a common control mechanism for administering multi-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can help your organization with any facet of designing, installing, operating and repairing a System Center Configuration Manager solution for local, cloud, or hybrid networks.
Catalyst Wi-Fi 6 AP Site Survey Integration
CCIE Certified Catalyst Wi-Fi 6 AP Planning Integration
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E WAP experts offer affordable remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Postini Design and Installation
Postini Design and Installation
E-Mail Guard by Postini offers continually updated spam and virus filtering, content filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini aggregator and service specialist. If your business is too small to qualify for a regular Postini license, you can still get access to Postini's Perimeter Management technology through Progent's E-Mail Guard antispam and antivirus service offering. Progent's expert e-mail security professionals can help you create an email safety strategy that includes antispam and anti-virus technologies and policies.
IT Consulting ProSight ECHO Hybrid Cloud Data Backup Services
Engineers ProSight ECHO Data Backup and Restore Services
ProSight Data Protection Services ECHO provide small and medium-sized organizations a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup activities and allows rapid recovery of critical data, apps and virtual machines that have become unavailable or corrupted due to component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, when necessary, can help you to recover your critical data.
24-7 Information Technology Consulting Shared Support Desk
Call Center Sharing Online Help
Progent offers three basic types of Call Center support : Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts gives your clients convenient access to a dependable support resource with years of experience delivering phone support and online repair for networks based on Microsoft technology. Progent's concentration is on earning the support Help Desk a respected reputation as a key contributor to company productivity. Progent's target is to fix rather than simply record problems.
Urgent Consultants Small Government
Immediate Specialist Small Government
Progent has extensive experience delivering a broad range of remote IT consulting and urgent troubleshooting services to local governments and schools throughout the United States. Progent is one of the industry's pioneers in delivering expert online IT support and has delivered IT support to clients in every state. Online support saves travel costs and solves problems more quickly than onsite support.
Award Winning Microsoft Office Internet Networking Consultants
Microsoft Office System IT Consulting Company
Progent imposes no startup charge and asks no monthly commitment for support services provided during regular business hours. Progent's small granularity does away with big invoices for fast fixes so you will not be tempted to allow minor problems to fester. .
ASA and PIX Firewall Outsourcing
Award Winning Cisco firewall IPS Professionals
Progent's certified Cisco network security consultants provide high-level PIX Firewall and ASA Firewall consulting services covering infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, sophisticated attack defense, and safe access services. Ranging from economical, plug-and-play desktop appliances for small and home offices to modular enterprise-grade products, Cisco PIX Firewall and ASA Firewalls provide advanced protection, performance, and high availability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built operating system, minimizing possible OS-specific security gaps.
24 Hour CIO Help and Support
24x7x365 Support Services Part-Time CIO
Progent offers the part-time or temporary services of a seasoned CIO who can offer a broad perspective to help your company pick and support network solutions to match your current situation and that can be a firm basis for your future growth. Progent's part-time Chief Information Officer consulting services provide financial leverage to companies who want to optimize the impact of their network expenditures but who are without the budget or unwilling to add one more executive-level manager to their full-time staff. Because Progent is vendor-agnostic, with a sizable staff of consultants certified to maintain all major OS platforms and connectivity technologies plus a broad range and business software, Progent is in a unique situation to offer unbiased advice along with advanced technical help for building and maintaining information solutions that match the special needs of your business.
Immediate System Center Operations Manager Online Support
24x7 Network Remote Troubleshooting
Even if your company has a minimal network support group and a limited IT budget, your information network can still have the same high availability and responsiveness that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier IT consultants, the most recent system management products for 24x7 monitoring and alerts, and economical service packages such as a help desk call center to keep your mission-critical business applications and servers operating.
Windows 11 Virtual Desktop Consultants
Windows 11 Management Integration Services
Progent's Microsoft-certified Windows 11 experts can provide a variety of services to support Windows 11 such as cloud solutions, mobile management, at-home workforce access, security and compliance, automated provisioning, and Call Center support.
Shared Help Desk Ticketing Consulting
Supplemental Call Center Onsite Technical Support
Progent provides several essential types of Help Desk support : Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco experts offers your customers easy access to a reliable support resource with years of experience delivering phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's focus is on giving the support Helpdesk a positive image as a solid contributor to business performance. Progent's target is to fix rather than merely record problems.
Supplemental Help Desk Support and Help
Online Consulting Extended Help Desk
Progent's Standard Help Desk Services provide a complete service desk solution that manages all aspects of online desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Support services are provided at a significant discount from Progent's normal Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve complex problems.
Microsoft Lync for Mac Technical Support
Support macOS and Windows
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the industry's most popular business applications. Progent's Apple-certified Macintosh consultants can show you how to set up Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows-powered computers so that Macintosh users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with colleagues who run Windows. Progent's engineers have expertise with both Mac and Windows technology and can provide service for environments that mix Mac with Microsoft Windows systems with complete resource sharing, or environments which intentionally limit collaboration between Mac and Windows systems.
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