Extended Hours Online Computer Help
for Small and Mid-size Company Computer Networks Across the U.S.
Additional Topics of Interest
Case Studies Wireless
School Wireless Example Application
Progent provided a wireless networking environment that allowed a school to increase productivity and eliminate the recurring costs of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for interfacing separate sites as far as 2.5 miles apart and can extend to even longer distances. This wireless alternative offered better performance and reliability than recourse to amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz spectrum it offered protection against local interference.
Tech Support Cisco CCIE Remote
Cisco Firewall Computer Support Consultant
Progent can provide fast remote support from Cisco-certified CCIE networking experts. Progent's CCIE consultants can connect to your network via powerful remote diagnostic tools to deliver fast and affordable analysis and repair of critical network infrastructure issues.
Openings Network Consultants
Contract Cisco Consulting Subcontractor Job
Progent is hiring a variety of on-staff workers including solutions-driven Microsoft Certified Systems Engineers; connectivity consultants with Cisco CCDP or CCIE certification; and consultants for fault-tolerant system architecture with experience in mobile connectivity, wireless integration, high-availability systems, disaster recovery solutions, data protection, and server virtualization. We are also hiring desktop support technicians, off-site service specialists, and CISSP or CISA certified security professionals. Progent is also looking for veteran managers who can operate effectively in our high-growth, virtual office model. Progent works with independent professionals who have in-depth knowledge and hands-on experience in high-demand information technology topics outside our main service concentration. Our Experts Group hires contractors who can provide consulting and programming services for mission-critical applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess specialized knowledge of popular platforms such as Linux derivatives, Apple OS, or Sun, or can provide world-class help in areas such as telecom, web design, Electronic Data Interchange, eCommerce, or database management. Independent contractors certified by us coordinate with our staff professionals to provide end-to-end IT services for small business networks.
Microsoft Exchange 2003 Technical Support Firm
Postini Consultants
Progent's Microsoft-certified experts have 20 years of experience providing e-mail and unified telecommunications/email solutions for companies. Progent offers affordable Microsoft Exchange Server support services to enhance email security and virus defense, provide fault tolerant email, and facilitate remote and mobile email connectivity. Progent’s Microsoft Exchange consulting and support offerings can aid you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or older Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.
SMS Server Upgrade Consultant
24 Hour Microsoft SMS Consulting
Microsoft Systems Management Server provides added functionality for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs lower the overall administrative costs of managing and deploying software by making it easier to install system images, manage mobile computers, and run management utilities. In addition to advising you about techniques to save management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT tasks involving processes that Feature Packs are designed to streamline. Progent's migration and upgrade services can lower spending and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop sensible processes and policies to manage handheld computers and intelligent mobile communication devices so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security strategy that incorporates standards, processes and technologies to keep your IT network safe.
24 Hour System Center 2016 and Hyper-V Integration Professional
Best System Center 2016 Security and Compliance Remote Troubleshooting
Small to middle size companies can now get all the advantages of System Center Operations Manager and also have fast access to Progent’s Microsoft and Cisco Premier IT support professionals. With Progent's affordably priced IT support packages, small organizations can choose a basic System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager to offer small business networks enterprise-class availability, security, and performance.
Microsoft Exchange Upgrade On-site Technical Support
Network Consultants Microsoft Exchange
Progent's Microsoft-certified professionals offer technical help and IT consulting services for Microsoft Exchange 2003 Server, Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's upgrade, integration, management, and support expertise for Microsoft Exchange Server include system design, installation, documentation, onsite and off-site technical support, Help Desk Call Center support, certified security consulting, and comprehensive network management outsourcing.
System Center 2016 and SQL Server Professional
System Center 2016 Orchestrator Computer Consultant
Progent has more than a decade of background deploying, and supporting the key platforms included with System Center and can help you to design, configure, manage, and fix your Microsoft System Center solution to optimize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent's consultants can help your organization to upgrade to the current edition of System Center from an earlier release or from a third-party datacenter management platform to deliver the benefits of enterprise-class deployment, centralized management, security, plus infrastructure and critical application availability and performance monitoring.
Microsoft Hyper-V 3.0 Server Virtualization Consult
Virtual Server Administration Website On-site Support
Widows Server 2012 R2 Hyper-V enhances virtualization in critical areas such as multitenancy, agile infrastructure, cloud readiness, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to reduce IT expenses and improve availability.
Project Server Time Reporting Troubleshooting
24-Hour Microsoft Project Server My Sites Engineers
Progent's Microsoft engineers can provide advanced support in deploying, using and debugging all versions of Microsoft Project Server and can provide a wide range of cost-effective remote consulting services based on proven best practices to assist organizations of all sizes to receive all the benefits of this powerful project management solution. Consulting support offered by Progent include solution design, software configuration and upgrades, strategies for safe file and status sharing among onsite and remote or mobile users, network optimization, and specialized online training classes.
Microsoft Certified Co-managed Support Desk IT Consultants
Onsite Technical Support Call Desk Sharing
Progent’s Help Desk Co-management service allows your business to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative support solution based on the leading shared PSA tool for handling service requests, ticketing, responsibility, status tracking, and metrics.
Catalyst Switch VLAN Support and Integration
Catalyst Switch IPv6 Specialist
With Catalyst switches for small and mid-size companies, Cisco enables organizations to gain all the advantages of bringing smart traffic control into their networks. Cisco's switching product line allows you to enable features to make your network infrastructure sufficiently available to handle real-time needs, expandable to support growth, safe enough to guard restricted information, and capable of prioritizing and managing all traffic to optimize system performance. Progent's Cisco certified engineers can help you select and integrate Cisco switches that make sense for your business. In addition, Progent's CISSP certified security specialists can show you how to create a comprehensive security policy and set up Cisco Catalyst switches so they powerfully enforce your security strategy. Catalyst switches that Progent supports include Cisco's Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
Emergency Wyoming Technology Consulting Company
24/7/365 Microsoft Certified Expert Phone Support Maintenance
If your business does not require immediate remote support but expects to require technical services with your information system soon, you can save time and expenses and guarantee that the right IT skill will be ready when you want it by contacting a Progent sales specialist and signing up as a customer. For more information, call 800-993-9400 or send email to information@progent.com.
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Juniper J Series Router Security Consulting
24x7x365 Security Group Juniper J4350 Router
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Microsoft Exchange Server 2010 Upgrade Consult
24x7x365 Exchange Migration Specialist
Progent offers comprehensive help for every step of your Exchange Server 2010 upgrade with services that include end-to-end project management, site readiness preparation, project planning, specification of new software licenses and hardware needed, suggested sourcing, system testing at client location or at Progent's test facility, setting up temporary coexistence between Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, deactivating the old system, and training for customer's IT staff and end users.
Engineer QoS Test Lab
Herakles Data Center Test Lab Consultants
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing mission-critical applications, developing efficient system upgrade procedures, assessing and tuning performance, planning or validating business continuity strategies, mitigating compatibility issues, and establishing training environments for the latest technologies. For Progent customers who lack sufficient in-house resources to configure effective pilot systems, the lab reduces capital outlay and engineering risk while keeping vital IT initiatives on schedule.
Remote Technical Support Remote Employees Helpdesk
Support and Help Offsite Workforce Helpdesk Services
Progent offers small and mid-size companies overflow or comprehensive Help Desk call center support services for teleworkers.
Dynamics GP Continuum Specialists
Network Consultant Dynamics GP Software Development
Progent's expert solution designers and software developers can help your business to create customizations to Microsoft Dynamics GP/Great Plains that support the special needs of your organization without losing the benefits of Windows integration. Progent can also offer help with a variety of software development technologies that can be utilized to create integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Solaris-Windows Migration Consultant
Solaris to Windows Upgrade Consulting
Progent can help your business to plan and execute a smooth migration from a Solaris-based IT system to a network powered by Windows and capable of running Microsoft's familiar office productivity products, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can help you guard your data and reduce business disruption by designing an effective migration plan that protects your current investments in Solaris application and infrastructure. UNIX-to-Windows migration support services offered by Progent include analysis of current environment, transition planning and testing, Exchange migration support, data and application transition, and server and storage transition and economization.
Best Check Point VPN-1 Cybersecurity Company
24-Hour Check Point Firewalls Cybersecurity Group
Progent's Check Point Software consultants can show you how to select and configure Check Point Software Firewall and VPN software and appliances powered by Check Point Software's security platform to provide an affordable and effective security solution for your IT network. Progent can also help you configure other Check Point technologies such as Check Point ZoneAlarm and Check Point UTM-1 appliances with security solutions from other suppliers and provide a single source for on-going network support, administration, training, and consulting expertise.
CISSP Certified Cybersecurity Consulting
CISSP Certified Security Professional
Progent's CISSP-certified network security consultants can help organizations of all sizes with any facet of IT security. Progent can help create cost-effective cybersecurity solutions that protect a small office against modern malware attacks or Progent can design, configure, and monitor a comprehensive security strategy for hybrid networks that support onsite, remote, and mobile users accessing network resources distributed over a mix of physical sites and public and private clouds.
ransomware protection and recovery Engineers
ransomware vulnerability assessment Professionals
The ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent information assurance consultant. The interview is intended to help evaluate your company's preparedness to defend against ransomware or recover quickly after a ransomware incident. Progent will consult with you personally to collect information about your current security profile and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to build an efficient AV and backup/recovery system that reduces your vulnerability to ransomware and meets your company's needs.
Professional 64-bit Upgrade
64-bit Computing Services
Progent’s Microsoft-premier engineers can assist you to update your workstations from 32 bits to 64 bits. Progent can assist you to calculate the risks and advantages of upgrading to 64-bit desktop processing, design an efficient migration strategy that reduces operational interruptions, and offer economical, expert remote support to assist your organization to install 64-bit desktop software and application programs on your current computers.
Proxim Wireless Case Study
Example Application Proxim Tsunami Wireless
Progent delivered a wireless integration solution that enabled a school to improve efficiency and avoid the ongoing expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing remote sites as far as 2.5 miles apart and can extend to even greater distances. This wireless alternative offered better performance and dependability than recourse to amplifying the 802.11b network, and because it uses the 5.8Ghz band it offered protection against outside interference.
Microsoft Consulting Best Practices Consultants
Computer Network Consulting company Problem Escalation Through Teamwork
Progent’s staff of Microsoft and Cisco Certified experts average longer than ten years of hands-on professional background, at the forefront of IT service, performing a wide range of technical tasks for an extensive mix of businesses. Each Progent support professional shares a proven collection of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its consulting staff. This ensures that you get not only expert IT skills, but also a consultant with proven methods for applying computer knowledge to resolve real-world IT problems quickly.
Hybrid Office 365 solutions On-site Technical Support
Hybrid Office 365 Exchange integration Support Services
Office 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and other Exchange infrastructure to lower hardware costs and management overhead. You can configure Exchange Online to host all your mailboxes, or you can set up a hybrid solution that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online support to assist your organizations to assess the benefits of Office 365 Exchange Online, plan a solution that fits your business needs and budget, carry out an efficient migration from your current Exchange organization to one that incorporates Office 365 Exchange Online, train your management team and end users, and deliver as-needed consulting and technical support.
UCS server Computer Consulting
Expressway On-site Technical Support
Cisco Cisco Unified Communications Manager (CUCM), originally branded CallManager, acts as the heart of Cisco's collaboration solution. Cisco Unified Communications Manager and Cisco Unified CM Express (CME) offer a borderless IP-PBX by integrating with applications that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's CCIE-certified network consultants offer efficient and budget-friendly remote and on-premises expertise to assist businesses of all sizes to build and maintain CUCM ecosystems by providing Cisco Unified Communications Manager configuration and technical support services that deliver optimum business value. Progent's consultants can help with any aspect of Unified Communications Manager support and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying ISR G2 routers with CUBE support, creating Cisco UCS server failover solutions for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
24/7 password management Professional
24/7/365 ProSight client credential management Consultancy
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect information related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you’re planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.
Remote Desktop Data Recovery
Information Technology Support Remote PC and Smartphone
Progent's remote access and wireless synchronization experts can assist you to design and configure connectivity solutions for off-site desktop PCs, laptops, and smartphones so they integrate seamlessly with your IT network, enabling you to improve the efficiency of your off-site workers.
Largest ISA Server Online Help
Microsoft ISA 2004 Server Technical Consultant
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds configuring Microsoft ISA Server-based security solutions for information systems with many sites, remote users, and line-of-business web applications. Progent's ISA Firewall experts are available to help your small business in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that supports your information protection needs without overly limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Forefront Threat Management Gateway Consultants
Online Help Microsoft Forefront TMG 2010
Forefront Threat Management Gateway builds on the proven security capabilities of Microsoft ISA Server and provides a centrally administered Internet gateway that acts as a single-server solution for an array of security features including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway includes advanced web security reporting features, permits custom reports powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to lower expenses and improve availability. Progent's Microsoft engineers can help your company to plan and carry out pilot and production deployments; integrate Forefront Threat Management Gateway with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also help you to migrate economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
SQL Server 2016 OLTP Troubleshooting
SQL Server 2016 Express Support and Setup
Microsoft SQL Server 2016 offers significant enhancements in speed, scale, security, availability, mobile computing integration, and integrated BI. Innovations include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, Jason integration, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite support to help businesses of all sizes to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Technology Consulting Services Remote Monitoring and Reporting
24 Hour Operations Manager Support and Setup
Progent provides a selection of IT support bundles for small companies. These IT outsourcing and network monitoring solutions are built around the anticipatory problem handling capabilities of Operations Manager, a state-of-the-art server and IT management software platform that tracks the availability, performance, and security of your information system and isolates potential troubles before they can bring down your network. With Progent's affordably priced network service programs, small organizations can select a basic co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution.
VMware VCDX Services
Professionals VMware Site Recovery Manager Failback
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and test a repeatable process for recovering applications and services rapidly following an outage. SRM provides centrally managed and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and patches and can produce audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to design, configure, test and administer a DR system based on VMware Site Recovery Manager.
SharePoint Server Remote Support
SPS 2007 Support and Integration
Progent’s Microsoft-certified experts can provide companies of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web technology for intelligently coordinating people, groups and data. SharePoint offers a central spot for your employees or clients to connect to, organize, distribute and manipulate useful data, documents, and software and to interact with one another. Microsoft SharePoint allows quicker and better decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services join employees, clients, teams and major tasks with the knowledge they’ve created in a way that makes data convenient to locate, retrieve and re-use. Progent's SharePoint experts can assist you to maintain your existing SharePoint solution or upgrade to the latest release of SharePoint Server or to SharePoint Online.
ASA and PIX Consultant
ASA Firewalls Integration Support
Progent's Cisco-premier CCIE network engineers can help you to manage your current PIX 500 or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, tune, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services
Support and Integration Windows 2000
Windows 2000 Integration
Progent's certified Windows 2000 consulting staff can help you optimize the capability of your current Windows 2000 Servers and can streamline system management, offer technical support and troubleshooting, and strengthen security. Progent can also help you design, justify, and implement a plan to migrate from Windows Server 2000 to Windows Server 2003. Progent is expert in setting up pilot installations to reduce the obstacles involved with moving to Windows Server 2003 by uncovering possible hardware and software compatibility problems.
Edge Routers Support and Setup
Core Routers Support Outsourcing
Cisco has developed a full product line of routers including appliances designed to deliver the security, performance, and reliability demanded by organizations from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and system uptime. Progent can show you how to select and configure Cisco routers to establish a solid infrastructure for your IT system and to make it economical to expand as you add new users, open new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers powered by Cisco's IOS platform, including Cisco's 800 family of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus older 2500 and 2700 Series Routers.
Private Clouds for Small Businesses Consultant
Private Clouds for Small Businesses Consultants
Progent's ProSight Virtual Hosting service combines proven virtualization architecture, a state-of-the-art data center facility, and the support expertise of Progent's Microsoft-certified consulting group to provide small businesses with a complete IT outsourcing alternative that improves network availability and protection, reduces management hassle, and cuts costs. With Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and key application servers supported within a safe and fault tolerant facility on a fast, non-stop virtual server set up and supported by Progent's computer service professionals.
Hyper-V 2016 Migration Information Technology Consulting
Immediate Configuration Hyper-V 2016 Security and Compliance
Windows Hyper-V 2016 incorporates core technologies initially designed for and refined on Microsoft Azure, one of the world's biggest public clouds. This dramatically improves the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, availability, expandability, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your organization, configure pilot environments to confirm the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network topology for a cloud-based or hybrid deployment, develop and execute a non-disruptive migration plan, train your IT administration and support personnel, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 solution delivers maximum business value.
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