Extended Hours Online Computer Support
for Small and Mid-size Business IT Networks
Throughout the United States
Additional Topics of Interest
Comprehensive Event Management IT Consultant
System Center MOM Consulting Services
Progent offers a variety of network service bundles for small organizations. These IT outsourcing and network monitoring solutions are based on the anticipatory problem handling abilities of Operations Manager 2007, a next-generation network and system management product that tracks the reliability, throughput, and safety of your information system and identifies incipient problems before they can disrupt your network. With Progent's affordably priced network service programs, small organizations can select a basic co-sourcing service program built around System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package.
Cisco Small Office Computer Consultants
Cisco Certified CCIE Computer Network Consultant
Progent's Cisco CCIE-certified networking experts have extensive background helping ISPs to design, implement, administer, tune, and troubleshoot high-availability, scalable connectivity environments suitable for shared public networks.
Microsoft Exchange Cluster Remote Consulting
Fault Tolerant Internet Connection Integration Support
Progent's high availability network experts offer reliability consulting, disaster recovery services, system load balancing, high-availability interoffice connectivity, non-stop Internet architecture design, 24x7 data center consulting, and other 24x7 operations services to show your small business create a non-stop environment for mission-critical applications. Progent has the knowledge and experience to develop affordable, 24x7 networks by deploying the evolving suite of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster. Progent's Microsoft and Cisco certified engineers can help you design a high-availability mutli-location network with a fully redundant Internet interface and efficient system load balancing.
Windows Server 2016 upgrade Consulting Services
Microsoft Windows Server 2016 Clustering Consulting
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to plan and deploy a disaster recovery system built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical creation of a stretch cluster quorum witness.
24-Hour Infor SyteLine CloudSuite Configurator Services
Infor SyteLine CloudSuite Migration Services
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over 25 years of background assisting manufacturing and distribution companies to simplify complex supply chains and streamline key processes to bring products to market quickly and adhere to customer schedules dependably. Progent offers the skills of an ERP specialist with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises services that can range from occasional guidance to solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.
Microsoft Exchange Upgrade Specialist
Microsoft Exchange Computer Engineer
Progent's expert support team can show you how to design and implement a smooth in-place Exchange Server 2003 migration plan that minimizes network disruption, simplifies long-term service demands, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-site migrations, Progent has the background to complete your project quickly and affordably. Progent's Microsoft Exchange 2003 help, repair, and consulting offerings include expertise with the configuration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business goals.
Lync Server 2013 Troubleshooting
24/7/365 Lync Server 2013 high availability Technology Professional
Lync 2013, rebranded Skype for Business, enables businesses of any size to build a centrally managed and protected communications ecosystem that supports the modern BYOD computing model with instant messaging (IM), real-time presence, web meetings with app sharing and whiteboard, and both IP and PSTN telephony across a broad assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can assist you to assess the advantages of Lync 2013, design an in-house, cloud-resident (with Lync Online) or hybrid topology appropriate for your present and future plans, implement Lync 2013 so as to speed up your return on investment, and provide custom online and on-premises training to your management team and end users. Progent offers in-depth expertise in key pieces of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync 2013 with key Office and Microsoft 365 applications including Outlook and PowerPoint.
Urgent Service Database Technical Support
Support Outsourcing Services Documentation
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed services. Unlike some freelance consultants or small support organizations who offer minimal documentation or specifics of services performed, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the service reports sent by each consultant to each customer. The discipline of detailing and archiving support activity results in more efficient service and eliminates a variety of typical misfortunes such as when a service client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Aironet Online Support
After Hours Support Outsourcing wireless IP phone integration
Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to configure, administer, and troubleshoot Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Remote Internet Security and Acceleration Server Professionals
Microsoft Proxy Server IT Consultants
Progent's certified ISA Server consulting experts have extensive backgrounds developing Microsoft-based security designs for IT networks with many locations, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company design and implement an installation of Microsoft ISA Server 2004 that supports your IT protection requirements without restricting your productivity.
Virtual Helpdesk Integration Support
Microsoft, Cisco and Security Certified Experts Shared Network Support Help Desk Professional
Progent's Network Help Desk Outsourcing Services for PC desktop support are designed especially for small organizations who require immediate access to a Help Desk Call Center with expert telephone support and full escalation options but who must operate within a restricted IT budget. Key features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Optional Remote Access Provisioning, System Evaluation, Expert Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Call Center Software Selection and Integration.
Patch Management Policy Network Consultant
Largest 3-2-1 Backup Rule Computer Engineer
Progent has identified five critical cybersecurity practices for organizations on a limited budget.
An index of content::
Dynamics GP Development Technology Professional
Dynamics GP SSAS Services
Dynamics GP accounting includes analytics and reporting features that allow you to monitor all business processes, sales and spending, and market trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting support services can enable you to design reports that let you understand your business more completely, turning uncooked data into valuable business information. Progent can improve your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to deliver custom business application development and web commerce solutions that integrate transparently with Microsoft Dynamics GP.
Google Cloud Anthos Consultant Services
Google Cloud Kubernetes Consulting
Progent offers affordable remote and on-premises support to assist businesses to move any portion of their critical IT resources to Google Cloud Platform services. This can save time and equipment costs and enable access to Google's cutting edge machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, pilot testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
System Center Operations Manager Consultant Services
24x7 System Center Operations Manager Online Help
Progent provides a variety of IT support bundles for small businesses. These IT outsourcing and network monitoring services are based on the proactive problem solving capabilities of Operations Manager, a state-of-the-art network and IT management product that tracks the availability, performance, and security of your network and isolates incipient problems before they can bring down your system. With Progent's affordably priced IT service programs, small businesses can select a basic co-sourcing service program based on System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution.
Online Technical Support Exchange 2016 Migration Planning
24/7 Microsoft Exchange Server 2016 Migration Technology Consulting Services
Progent can assist your business in all facets of your migration to Microsoft Exchange 2016 such as planning high availability (HA) system topology for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Network Consultants Cisco RADIUS Security
Cisco VPN Network Consultants
Cisco's security and offsite connectivity solutions for small to medium sized companies represent a full array of easy-to-administer protection hardware and software to help safeguard your entire network infrastructure. Cisco's VPN line includes switches, firewalls, and Virtual Private Network access concentrators. Progent's professional staff of consultants includes experienced engineers with Cisco's CCIE and CCNP qualifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that align most closely with your business goals.
Consultants NLB Testing
24x7 Services Disaster Recovery Test Lab
Progent's Test and Training Lab located at the QTS Colocation Center is available for testing line-of-business applications, developing efficient migration methodologies, evaluating and optimizing performance, planning or verifying business continuity strategies, resolving compatibility problems, and building training systems for new technologies. For Progent customers who lack sufficient in-house resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital IT projects on schedule.
Network Consultant Adaptive Security Appliances
Award Winning Cisco ASA 5500 Firewall Upgrade Information Technology Consulting
Progent's CCIE-certified networking consultants can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Network Consultants Service Database
Services Documentation Support
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or local service organizations who provide scant documentation or specifics of tasks done, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service reports sent by every staff member to every client. The discipline of detailing and archiving service activity allows more efficient service and eliminates a variety of typical problems such as when a support client is virtually held captive to a consultant who won't let go of the keys to the kingdom.
Supplemental Help Desk Cost Savings Consulting Services
Consulting Services Shared Service Desk Economics
Progent's Helpdesk management and co-management service programs help businesses to reduce costs and improve productivity.
Careers Microsoft Certified Professional
Cisco CCNA Telecommute Job
Progent is seeking to find fulltime, solutions-driven Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco certified network engineers who have Cisco CCNP or CCIE certification; security consultants who have CISSP or CISM or equivalent security certification; and high-end system design consultants with experience in mobile solutions, wireless networking, high uptime, disaster recovery, information preservation, and VMware. Progent also is looking for employees to work on Progent's team of helpdesk support technicians and off-site troubleshooting experts. In addition, We are seeking experienced managers who can perform effectively in Progent's fast-paced, virtual office culture.
Network Consultant Windows Server Hyper-V 2016 Management
Windows Hyper-V 2016 Containers Technology Consulting Services
Hyper-V 2016 incorporates key features initially developed for and refined on Azure, among the world's biggest public clouds. This dramatically enhances the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing data security, availability, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consultants can help you to evaluate the benefits of Hyper-V 2016 for your organization, configure pilot environments to confirm the ability of Hyper-V 2016 to run your vital applications, design an efficient network topology for a cloud-centric or hybrid deployment, create and execute a smooth migration plan, educate your IT administration and technical support personnel, and provide as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 solution delivers the highest possible business benefit.
QTS/Heracles Colocation Center Consulting Services
24x7 QTS/Herakles Sacramento Colocation Center Consult
The QTS Colocation Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now using the QTS data center as a colocation site or if you are planning on moving your main or offsite backup equipment to Herakles/QTS, Progent offers a range of budget-friendly services including colocation migration, system installation and upgrades, network improvements, project management services, virtualization configuration, offsite monitoring, automated system administration, application development, disaster recovery/business continuity planning and testing, data security evaluation, and the use of the Progent Test Lab.
Windows 11 Consult
Expert Microsoft Certified Outsourcing Services Windows 11 Migration
Progent's Microsoft-certified Windows 11 consultants offer an array of services for Windows 11 including Microsoft 365 integration, mobile management, telecommuter access, security and compliance, streamlined provisioning, and Help Desk services.
Biggest Cybersecurity Penetration Testing Security Firm
Cybersecurity Penetration Testing Firewall Audit
Stealth intrusion checking is an important component of any overall IT system security strategy. Progent's security experts can run thorough penetration tests without the knowledge of your company's internal IT resources. Unannounced penetration checking shows whether current security defense systems such as intrusion incident warnings and event log monitoring are correctly configured and consistently monitored. Progent can provide ongoing automatic penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, uninstalled patches, and dangerous IT product defaults can be combined by threat actors into the multi-vector attacks typical of modern variants of ransomware.
Remote Consulting Offsite Workforce
Telecommuting On-site Technical Support
Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, optimize, administer, and debug IT networks that support at-home workers.
ProSight Email Guard AES Encryption Consultancy
Specialists ProSight Email Guard Spam and Virus Filtering Service
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide web-based management and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further layer of inspection for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.
Security Management Specialists
CISM Network Consultants
Progent can provide the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the basic competencies and global standards of skill that information security managers are required to learn. It gives executive management the confidence that consultants who have earned their CISM certification possess the background and knowledge to deliver effective security administration and support services.
24/7 Professional Exchange 2007 to Exchange 2010 Upgrade
Microsoft Exchange Server Migration Engineer
Progent's Microsoft-certified consulting experts can assist your organization to assess the value of Exchange Server 2010 for your business and can assist you to plan and implement an efficient migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will provide quick payback by increasing your productivity, cutting the cost of equipment and support, streamlining management, and integrating your key communications technologies.
County Government Cisco Professional
City Government Cisco Consultant
Progent has a long background providing a full-spectrum of online IT consulting and urgent troubleshooting services to local governments and school districts across the United States. Progent is one of the industry's pioneers in delivering expert remote IT support and has provided network support to organizations in every state. Remote support saves travel costs and resolves problems more quickly than on-premises service calls.
SharePoint Troubleshooting
SharePoint Server 2019 Professional
Progent's Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise solution that uses web-based technology for efficiently coordinating people, teams and information. SharePoint Server offers a common spot for your workers or clients to connect to, organize, share and manipulate useful information, documents, and applications and to interact with other people. Microsoft SharePoint allows faster and better decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services connect employees, customers, teams and major tasks with the information they've created in a way that makes data easy to find, download and re-use. Progent's SharePoint consultants can help your organization to maintain your current SharePoint solution or migrate to the current version of SharePoint.
Consultants Avaddon ransomware recovery
LockBit ransomware recovery Professional
Progent's experienced ransomware recovery consultants can help you to restore a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Microsoft SBS 2008 Support and Integration
Small Business Server 2011 IT Consulting
Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the foundation for a feature-rich but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET components bundled with Small Business Server calls for an IT consultant with hands-on background and extensive experience in designing and implementing effective end-to-end information technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into SBS 2011 and SBS 2008. This experience ensures you success in installing, managing, and troubleshooting IT solutions based on the SBS suite of servers and programs.
Top ISA 2004 Integration
ISA Server Consultancy
Progent's Microsoft-certified ISA Server consulting experts have broad experience creating corporate security solutions for IT networks with many locations, remote workers, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size company plan and deploy an installation of Microsoft ISA Server 2004 that supports your IT protection needs without limiting your productivity.
Emergency Telecommuter Services Computer Engineer
Support Services Work at Home
Progent has two decades of experience assisting small and medium-size businesses to plan, implement, optimize, administer, and debug computer networks that incorporate a remote workforce.
Top Microsoft Windows 7 Evaluation Technology Consulting
Consulting Windows 7 Wireless
Progent's Microsoft certified consultants can assist your company to evaluate
ProSight Remote Network Infrastructure Monitoring Onsite Technical Support
ProSight Remote Network Infrastructure Monitoring Network Consulting
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to diagram, track, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and access points plus servers, endpoints and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that network maps are always current, captures and displays the configuration information of almost all devices on your network, tracks performance, and generates notices when potential issues are discovered. By automating complex management processes, WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, finding appliances that need critical software patches, or resolving performance problems.
Microsoft SQL Server 2008 Support
Online Consulting Microsoft SQL Server 2016
Progent's Microsoft certified consultants can offer small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the speedy creation of enterprise-class business programs that offer your company a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to providing expertise, support and problem solving services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT system. Progent can also help you migrate from older editions of Microsoft SQL Server to Microsoft SQL Server 2005.
MSP360 SQL Backup IT Consultant
MSP360 Ultimate Backup Computer Engineer
Progent's data protection experts can help you to design, deploy and administer a backup/restore solution based on MSP360 Backup technology to protect your IT resources residing on any major public cloud. Progent offers end-to-end monitoring and management to prevent data loss caused by human mistakes, software errors, malicious insiders, and malware assaults such as ransomware.
Microsoft and Cisco Microsoft Azure IPsec configuration Expert Development
Microsoft Entra Exchange Engineers
Progent can help companies of any size to move any part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and lower equipment expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud computing models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local applications and resources and make sure that you sidestep the typical errors small organizations make when migrating to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN connections and to manage Apple iOS devices and Google Android handhelds.
ProSight Email Content Filtering Service Consultant Services
ProSight Email Guard Spam Filtering Services Professionals
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide centralized control and world-class security for all your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The cloud filter serves as a first line of defense and blocks most threats from making it to your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's onsite security gateway device adds a further layer of analysis for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays within your corporate firewall.
ProSight Reporting Remote Network Infrastructure Management IT Services
Engineer ProSight Reporting Network Infrastructure Management
ProSight Reporting is a growing line of real-time reporting utilities designed to work with the industry's leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Symantec Firewall Cybersecurity Team
Symantec Raptor Cybersecurity Organization
Progent's Symantec consultants can help you support legacy Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor line or help you migrate to current firewall/VPN technology. Progent can also enable you to design and execute a comprehensive security plan that can incorporate firewall/VPN appliances and software, outsourced security and network protection services, system monitoring products, and formal policies and processes. Progent has the expertise to be your one-stop source for continuing technical support, maintenance, training, and security consulting.
Exchange Online Archiving Integration Services
Microsoft 365 IDFix Information Technology Consulting
Microsoft allows you to create transparent hybrid networks that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have certain Exchange mailboxes located at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Exchange initiative is completed on schedule and within budget.
After Hours Microsoft SQL Engineer
SQL Server Capacity Planning Programming Company
SQL Server 2000 is a complete, web-aware database and data analysis package that enables the fast creation of cutting-edge high-end programs that can provide your company a significant competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in planning, installing and administering Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.
Network Services Monitoring Online Troubleshooting
Automatic Network Infrastructure Diagrams Technical Support
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map, monitor, optimize and troubleshoot their connectivity hardware such as switches, firewalls, and load balancers plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept current, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when problems are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off common tasks such as network mapping, reconfiguring your network, finding devices that require critical software patches, or identifying the cause of performance problems.
Palo Alto Networks PA-220 Series Firewalls Technical Support
Security Tech Services Palo Alto Networks PA-5400 Series Firewalls
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks firewalls to provide a modern cybersecurity environment that spans your on-premises and cloud assets and guards all users at any location with any endpoint device.
Catalyst 9166 Access Point Computer Consulting
Cisco Certified Expert Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point Consulting
Progent's Cisco-certified Catalyst 802.11ax AP experts can provide economical online and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
PXE evaluation Lab Services
Herakles Colocation Center Test Lab Consult
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing mission-critical applications, developing efficient migration procedures, evaluating and tuning performance, designing or verifying disaster recovery solutions, mitigating compatibility issues, and building training environments for the latest products and technologies. For Progent customers who lack sufficient in-house resources to assemble proper pilot systems, the lab cuts capital costs and engineering risk and helps keep critical IT projects on schedule.
ProSight Virtual Machine Hosting Consulting
Engineers ProSight Hosting for Virtual Servers
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size company's production servers in an environment that gives the highest degree of availability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting services are built upon mature virtualization techniques that enable small and midsize businesses with multi- platform IT systems to economize dramatically on the costs of capital investments, system support, and network administration while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.
24-7 Live Online Office Word Learn
Online Photoshop Training Small Business Network Support
Progent provides live online instruction for popular desktop applications and operating systems such as Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction offers the advantages of conventional in-person instruction, such as instant communication between clients and teachers, but eliminates the costs of transportation and the hassle of trying to synchronize the schedules of many students. Available to single students or groups of all sizes, Progent's virtual instruction permits the instructor to run the class from a remote facility while the students can be dispersed across an office or all over the country. Virtual instruction supports proven teaching mechanisms such as virtual white boards, real-time questions, and shared desktops. Classes can be short and personalized to specific subjects or longer in time and broader in coverage.
IT Security Alerts Network Security Auditing
Network Consultants Network Security Bulletins
This page contains the latest information on security threats, fixes, and leading practices. Contact Progent if your organization needs help protecting your network against the latest cybersecurity threats.
Online Support Hornetsecurity Altaro M365 Teams Chat Backup
Hornetsecurity Altaro 365 Total OneDrive Backup Engineer
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Microsoft SBS 2008 Integration Support
Microsoft Small Business Server Consult
Microsoft Small Business Server (SBS) is a low-cost collection of server products that offers the foundation for a powerful but manageable information. The inter-connectivity requirements of the Microsoft .NET components bundled with Small Business Server calls for an IT consultant with real-world background and extensive experience in designing and implementing effective and comprehensive information technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, administering, and servicing network solutions powered by the SBS suite of servers and applications.
Cisco and Microsoft Certified Experts Sales Office IT Consultants
Branch Office Computer Consultants
Years of experience delivering Microsoft support and Cisco technology consulting has enabled Progent to develop an unmatched capability for supporting branch offices that require IT service with the responsiveness common to with small organizations but which offers professional communications, thorough documentation, and compliance with enterprise IT protocols. If your corporation has a remote office situated anywhere in or any region covered by Progent's engineers, Progent can offer a wide array of onsite and on-line IT consulting services and network architecture assistance.
Catalyst Wi-Fi 6 WAP Network Consultants
Cisco Catalyst Wi-Fi 6 AP Management Outsourcing
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 AP consultants can provide economical online and on-premises help for Catalyst Wi-Fi 6 wireless access points (WAPs).
Outlook Mac Integration
iPad and Outlook Web App Specialists
Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft certified experts can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users can work closely with teammates who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to get and transmit messages, examine the GAL, import addresses, sync up calendars, and alert fellow workers to conferences with your Microsoft Exchange account. Progent will verify that your Exchange Server is properly set up and that LDAP and Outlook Web Access are enabled. Progent also can provide customized one-on-one Entourage training.
Remote Consulting Android and Exchange integration
Android Tablet integration Network Consultant
Progent's seasoned group of network consultants and subject matter experts have extensive experience providing online and onsite support for businesses of all sizes who need to incorporate Android phones into their information systems so that mobile clients can communicate and collaborate from virtually anywhere. Progent has the range of know-how to solve network issues that span numerous vendors and that represent a combination of older and current technology. Progent provides cost-effective remote expertise to assist you with any stage of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to help you to resolve particularly challenging IT issues, or Progent can provide outsourced or co-sourced project management services to ensure that you finish major IT projects on time and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide support for operating systems, applications, management utilities and network infrastructure. Progent also offers customized group or one-on-one training sessions to show you how to manage and operate Android phones and tablets to maximize their business value.
Microsoft Expert Forefront Network Inspection System Network Engineer
Forefront TMG Online Troubleshooting
Forefront TMG 2010 is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a easily administered Internet gateway that acts as a one-server solution for an array of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security reporting capabilities, allows customized reporting powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to lower expenses and improve availability. Progent's Microsoft engineers can help you to plan and execute pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent can also help you to migrate smoothly to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
24x7 Co-managed Help Desk Support
Shared Computer Support Help Desk Computer Consultants
Progent offers several essential types of Help Desk services including Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals gives your customers convenient access to a dependable support resource with years of experience delivering phone support and online repair for IT systems powered by Microsoft products. Progent's concentration is on earning the support Help Desk a respected image as a solid contributor to company productivity. Progent's target is to fix rather than merely report problems.
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