Extended Hours Online Network Support

for Small and Mid-size Business IT Systems
Throughout the U.S.

Additional Topics of Interest

Integration Dynamics GP App Development
Dynamics GP Web Services Services

Progent's seasoned solution designers and programmers can help your business to build customizations to Microsoft GP/Great Plains that address the unique requirement of your business without losing the benefits of Windows integration and connectivity. Progent can also provide help with a variety of development tools that can be used to create integrations with Microsoft GP. These integration tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.

Patch management Consult
Consultant iPad patch management

Progent's support services for software and firmware patch management offer organizations of any size a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, peripherals {like printers and scanners, infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things devices such as sensors and health monitors.

SentinelOne EDR Professional
SentinelOne Endpoint Detection and Response Consultant Services

Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).

SCCM Hybrid Integration Specialists
SCCM Central Administration Site Help and Support

Configuration Manager automates software deployment across multiple sites, centralizes security and compliance settings management, inventories network resources, protects against company data leakage, performs network health reporting, allows secure self service, and offers a common control mechanism for managing mixed-operating system networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can assist you with any facet of planning, installing, operating and troubleshooting a SCCM deployment for local, cloud-based, or hybrid environments.

.NET Blazor Programming
Top Quality Engineer .NET Visual Basic

Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development system and can create or update .NET applications rapidly and affordably.

WatchGuard Firebox M270 Firewall Security Group
WatchGuard Firebox M-Series Firewall Firewall Network Install

Progent offers support services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.

Microsoft Teams management Consultancy
24x7 Microsoft Teams with Microsoft Stream Professional

Progent can assist you to plan a migration to Microsoft Teams from Skype for Business and install, manage, and debug a cloud or hybrid deployment of Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.

NodeZero Certified Cybersecurity Pen Testing Firewall Support
CISSP Certified Expert NoderZero Threat Assessment Cybersecurity Company

Progent's certified cybersecurity experts can perform NodeZero-based penetration tests to make sure your security defense systems and policies are correctly set up and effective.

ransomware cryptoworm recovery Professionals
ransomware cryptoworm recovery Consultant

Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800

Sun Solaris Engineers
24-Hour CCIE Certified Solaris Consulting Service

Progent's UNIX platform support services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient single source to show you how to create and manage a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms including RedHat, SuSE Linux, Debian-GNU and Mandrake.

Top Rated Virtual Call Desk Economics Technical Support
Top Ranked Extended Support Desk Cost Savings Support Services

Progent's Helpdesk management and co-management service programs help businesses to reduce costs and increase productivity.

24/7/365 System Consulting Cloud Network Infrastructure Management
Cloud Network Management Service

Progent's Cisco-Premier network engineers can show you how to run Cisco's management tools along with a selection of powerful third-party products to build a comprehensive network management solution in order to keep your environment running reliably, conserve expensive resources, protect your data, revive rapidly from device failure or deliberate assaults, and enable you to expand or repurpose valuable resources intelligently and economically as your company grows.

An index of content::

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    Progent offers support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewall solutions.

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    Progent can help your organization in any phase of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; designing high availability (HA) system topology for a local, cloud-based or hybrid environment; moving mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing; building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook.

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    Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, vendors can expand their market, lower their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.

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    Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.

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    Juniper J Series Firewall Security Audits

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    Windows 2022 Hyper-V Support and Help

    Progent's certified Windows Server 2022 consultants can assist your organization to design and carry out an efficient upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with a self-hosted installation of Windows Server 2022.

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    SQL Server 2005 delivers indispensable, familiar tools to computer professionals as well as to information workers, reducing the complexity of designing, integrating, managing, and using enterprise data and database programs in environments ranging from handheld devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and broad knowledge in designing and deploying information-based, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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    MSP360 SQL Backup Technology Consulting Services

    Progent can assist you to create, deploy and troubleshoot a backup/restore plan built around MSP360 software. MSP360 enables file or image-based backup/restore for VMs and physical machines, supports all leading public clouds, and allows businesses to create a backup solution with a minimum RTO and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to protect against data loss caused by user mistakes, system errors, malicious users, and malware attacks like ransomware.

  • Chandler, AZ Windows Server 2016 Providers Microsoft Windows Server 2016 Computer Specialist Chandler Arizona
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    SharePoint Server 2007 Support Outsourcing

    Progent's Microsoft-authorized consultants can help you rationalize the business justification for deploying Microsoft SharePoint 2007, advise you on the appropriate version of Microsoft SharePoint Server for your circumstances, provide setup and deployment services, assist you to install MS SQL Server as a supporting database manager, optimize your network integrity, integrate your off-the-shelf and custom application software to work with Microsoft SharePoint 2007, design a comprehensive security strategy that includes portal technology, and provide troubleshooting and Help Desk support.

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    Remote Clustering Windows Server 2008 Setup and Support

    The server cluster feature set incorporated into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 is radically redesigned to streamline the installation, configuration, and administration of clusters that offer improved levels of system availability, protection, efficiency, and versatility. New or improved features include automated cluster Validation, revamped setup and deployment, unified cluster administration, new cluster architecture for increased availability, hardened protection and quorum structure, fewer failure points, more disk and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can help your company assess the business benefits of failover clusters, design and implement an installation, educate your network support staff to manage your failover clusters, deliver ongoing consulting and support services, and produce and validate a disaster recovery plan.

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    Progent's Co-managed Help Desk service allows your business to share responsibilities for Help Desk services transparently between your IT staff and Progent's pool of seasoned desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared PSA tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

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    Small to middle size businesses can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft certified network support professionals. With Progent's economically priced IT support packages, mid-size businesses can choose a simple co-sourcing service program based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager to provide small company information systems enterprise-class availability, protection and productivity.

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    Progent's Cisco-certified wireless networking consultants offer remote and on-premises consulting and troubleshooting services to assist you to design, configure, manage, tune, and repair wireless networks that utilize Cisco's Meraki APs. Progent's consultants can also assist your organization to design and implement hybrid networks that combine on-premises and cloud-hosted services and that provide easy access, advanced protection, unified management, and dependable performance for all your mobile and desktop endpoints.

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    Microsoft 365 Training Remote Troubleshooting

    Microsoft 365, previously called Office 365, is Microsoft's extensive family of client productivity applications and cloud-hosted services available on a subscription basis. Microsoft 365 applications and cloud-based services are offered in a variety of product bundles targeted at customers ranging from individuals and home offices to global enterprises. Progent offers fast and affordable online access to consultants with expertise in Microsoft, macOS, Apple iOS, and Android platforms. Progent can help your business to evaluate the many subscription options available with Microsoft 365 and integrate your network with Microsoft 365 so you realize top business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to create and maintain hybrid networks that seamlessly combine local and cloud resources.

  • Philadelphia Work at Home Employees Infrastructure Consulting Immediate At Home Workers Assistance near me in Philadelphia - Integration Assistance Philadelphia International Airport PHL

  • Remote Employees IP Voice Computer Consultant
    Remote Technical Support Offsite Employees VoIP

    Progent can assist small and mid-size organizations to set up IP voice platforms to give their at-home workers the advantage of transparent access to the corporate phone network.

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  • 24 Hour Windows Server 2012 R2 Remote Support
    Windows Server 2012R2 Data Deduplication Information Technology Consulting

    Progent's Microsoft-certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create test systems and migration strategies, optimize your network for on-premises, multi-site, cloud-based, and hybrid datacenters, train your IT support team, create an enterprise-wide security plan, streamline network administration, assist with creating applications, and build and validate a DR/BC plan.

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  • Red Hat Linux, Sun Solaris, UNIX Specialists Addison-Farmers Branch, TX Online Support Services Ubuntu Linux, Solaris, UNIX Addison-Carrollton, Texas

  • Largest Windows Server 2016 Security and Compliance Technical Consultant
    Windows Server 2016 Hybrid Cloud Integration Integration Services

    Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point.

  • Washington Consulting
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  • On-site Technical Support Windows Server 2016 Virtual Machine Load Balancing
    Technology Consulting Services Windows Server 2016 Load Balancing

    Progent's certified IT consultants offer Windows Server 2016 integration consulting services to assist organizations of any size to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can help you to assess the value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain failover clusters.

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    Progent's Shared Help Desk service allows your business to split the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.

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  • Independent Cisco CCNA Contractor Contract Jobs
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    Our Experts Group offers support in key technologies including Macintosh integration and applications; Expertise for Linux-powered, UNIX, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Line-of-business and vertical program help; CIO, management information analyst, and project management outsourcing; Custom applications design and integration; Web site, electronic business, EDI, and customer portal design and deployment; DBM support and efficiency consulting; Business information expertise; and Telecom systems consulting.

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    Progent can help your business in all phases of your upgrade to Exchange 2016 such as planning HA infrastructure for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Microsoft Systems Management Server offers added functionality for change and configuration management of Windows-powered networks through SMS Feature Packs. Feature Packs lower the net administrative costs of managing and deploying software products by making it simpler to install system images, manage mobile computers, and run management tools. In addition to alerting you about techniques to cut management expenses by installing SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT projects that cover areas that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can minimize cost and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you define efficient processes and policies to manage PDAs and smart mobile communication devices so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security strategy that incorporates policies, processes and technologies to keep your IT network safe.

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    Android and SharePoint integration Remote Support

    Progent's veteran group of IT consultants and subject matter experts have extensive background delivering remote and onsite assistance for organizations of all sizes who need to incorporate Android phones and tablets into their information systems so that users can be productive from virtually anywhere. Progent has the breadth of skills to resolve network issues that span numerous vendors and that entail a mix of older and current technology. Progent offers budget-friendly online consulting to help you with any stage of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to assist you to handle especially challenging IT problems, or Progent can provide comprehensive project management support to help you finish strategic network projects on time and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also can provide customized group or individual training sessions to show you how to manage and operate Android phones and tablets to maximize their business value.

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  • NetApp MetroCluster Troubleshooting Specialists
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    NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters that are up to 185 miles (300km) apart. Progent's team of seasoned network experts can help your business to plan, configure, manage, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can ensure you adhere to best practices for configuring your MetroCluster environment by providing help with tasks like assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, setting up a configuration replication network between your storage clusters, and verifying your disaster recovery solution to show adherence with information assurance standards and government requirements.

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  • Online Crystal Reports Training Professionals
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    Progent's webinar training classes offer small businesses the cost savings, ease, and versatility of virtual seminars and the proven training techniques of experienced teachers who utilize the latest collaboration software to reproduce real-time, interactive classrooms. Progent can provide online training for key desktop applications including elements of Microsoft Office such as Office Excel, Word, Publisher, and Visio: Microsoft Dynamics business accounting and analytics products such as Microsoft Dynamics GP (Great Plains); as well as other top desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.

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    Sampling of Cities
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    Provided Remote Support

    Aberdeen, NC
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