For small company computer networks located within the state ofFlorida, Progent's Microsoft and Cisco qualified professionals can provide remote phone assistance and remote troubleshooting to fix your computer system problems fast and cost effectively. Progent has acquired enterprise-class expertise, sophisticated tools, and support knowledge bases to troubleshoot and resolve IT problems while avoiding the cost and delays associated with on-site technical service dispatches.
If yourFloridaorganization is located outside of the larger metropolitan areas such asJacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your local computer support options may be limited in expertise, or not available during a crisis. This results in a office network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís staff of expert network consultants average more than 10 years of real-world industry experience, in the trenches of network support, performing a broad variety of technical tasks for a diverse range of clients. This means you obtain not just the technical competency needed for the job, but a consultant with proven methods for applying those skills to provide excellent network solutions.
Unified Communications Manager and Cisco Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM), originally known as CallManager, functions as the foundation of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express provide an advanced IP-PBX solution by integrating with applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's CCIE-certified Cisco Unified CM consultants can assist with any aspect of CUCM support and debugging in areas such as integrating Cisco VoIP phones and desktop video phones, reviewing dial plans, configuring SIP trunks and CUBE session border controllers, installing ISR G2 routers with CUBE networking support, designing Cisco UCS server failover solutions for high availability, and integration with Exchange Server.
Integration Expertise for Office 365 Applications and Services
Office 365 is Microsoft's growing family of client productivity applications and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 apps and cloud services are available in an array of subscription plans targeted at customers ranging from individuals and home offices to enterprises. Progent can provide fast and affordable online access to specialists with expertise in Microsoft, Mac, iOS, and Google Android technology. Progent can help your business to evaluate the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you derive top business value. Progent's Office 365 integration consultants offer expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also help your business to build and maintain hybrid ecosystems that seamlessly integrate on-premises and cloud resources.
World-class Cisco Help from Expert CCIE-certified Engineers
Progent offers easy, immediate, and affordable access to Cisco CCIE Certified engineers. CCIEs are highly-qualified networking experts who are awarded this prestigious certification only through intense testing by Cisco. CCIEs are able to resolve even the most complex issues surrounding network design, integration, troubleshooting, and support. Progentís CCIE experts cooperate closely with Cisco in-house staff in analyzing issues with Cisco's IOS software and developing fixes or acquiring software updates to resolve anomalies. Progent offers fast access to a CCIE by telephone so you are able to get immediate assistance for complex network troubles that are affecting worker productivity but are beyond the expertise of your local network support resources.
Convenient Payment Options
Progent's convenient payment options for Oracle Administration Services and Application Programming
Progent can provide affordable access to an Oracle certified consultant for Oracle DBA services or an Oracle application developer. Progent can assist you to create effective mechanisms for key Oracle database administration activities such as database tuning, backup/recovery processes, and database security, or train your in-house staff how to follow industry best practices for streamlining various management procedures. Progent can in addition provide the services of a PL/SQL developer to help you to build, tune, troubleshoot, or port Oracle-based applications that can range from business reports to database-powered web sites. Progent has skill using SQL Developer, SQL *Plus, and JDeveloper tools and can help you to optimize existing SQL programs by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.
Comprehensive Support for Systems at Colocation Data Centers
There are several hundred enterprise-grade data center colocation sites in the and larger metropolitan areas across the United States, and Progent's colocation center consulting professionals can enhance your network's redundancy and performance by helping you select a remote data center site that meets the particular requirements of your enterprise including geographic proximity, size, communications, affordability, and extra additional features and services. Progentís colocation center support services are designed for businesses with equipment located at colocation hosting facilities and requiring timely in-person assistance at the collocation site as well as remote help from Microsoft and Cisco Premier professionals. Progent provides a selection of co-location center support services such as system topology evaluation, Windows and UNIX server integration and maintenance, tech support for server and communications infrastructure, development and deployment of high availability systems, architecting and implementing layered security defenses, firewall integration and support, configuring load balancing environments, and creating fault tolerant server and storage clustering configurations.
Conferencing Expertise for Teleworkers
Progent's experts can help small and mid-size businesses to deploy and debug teleconferencing platforms to allow their at-home workforce to interact safely and effectively with colleagues and customers. To learn about how Progent's experts can help businesses to integrate and manage video conferencing technology for teleworkers, visit teleconferencing expertise for telecommuters.
Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software provides small businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, remote, multi-site, and cloud environments and also supports low-cost cloud backup to Microsoft Azure storage. Progent is an Altaro partner and can provide a broad array of online or on-premises consulting services to help you to plan, deploy, optimize and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup software. To learn more, visit Altaro VM Backup consulting.
Web Development Services
If you need to spruce up your corporate Web site, create internal Webs for functions like HR or employee education, establish a standout Web presence for a new venture, or create world-class, database-driven web applications, Progent can provide skilled and seasoned web designers and programmers. Progent's experts can also help your company to support your web environment by building and managing a secure, robust server and connectivity infrastructure featuring offsite and mobile access. Services offered by Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and 1-on-1 training for popular web site development platforms. For data-driven web applications, Progent offers the help of certified Microsoft SQL Server programmers, Oracle developers and database administrators, and MySQL experts.
Response Time of Progent's Technical Response Center for Remote Support
Progent's Technical Response Center (TRC) is dedicated to delivering the highest level of online computer support available for both emergency and non-critical issues. For emergency problems that affect multiple workers, key people, or a mission-critical application, the TRC is set up to engage in less than an hour. For non-critical problems, the TRC is committed to respond in two hours or less. Regardless of criticality, your ticket will be generated quickly and accurately, You will be sent an acknowledgement from the trouble ticket system, and the TRC will get in touch with you on each corrected problem to confirm you are comfortable with the resolution and ready to close the trouble ticket. Learn more details concerning Progent's TRC Customer Commitment.
64-bit Processing Migration Help
Progentís 64-bit migration specialists can help your organization to update your servers and desktop PCs efficiently from 32 to 64 bits. Progent can help you to understand the costs and advantages of migrating to 64-bit processing, design a cost-effective migration strategy that reduces business disruptions, and provide timely online help to assist your organization to install 64-bit operating systems and application software on your current computers. Progent's Microsoft-expert engineers can assist you to install the 64-bit editions of Microsoft platforms such as Windows Server, SQL Server, Windows 10, and Office Excel.
Endpoint Security Defense Consulting Services for Telecommuters
Progent can help small and mid-size businesses to implement security protection systems and deliver mitigation expertise for a remote workforce. To find out about Progent's endpoint device security defense expertise for at-home workers, go to security protection consulting services for at-home workers.
Get in Touch with a Progent Computer Support Expert
To find out how you can get in touch with a Progent computer consultant for online or on-premises support, phone 1-800-993-9400 or visit Remote Computer Help.