For office networks located anywhere in the state of Florida, Progent's Microsoft and Cisco certified professionals can provide phone assistance and remote troubleshooting to solve your computer system troubles fast and cost effectively. Progent has developed enterprise-grade skills, advanced software tools, and support databases to troubleshoot and repair network problems without the cost and time delays normally associated with on-site technical service dispatches.
If your Florida small business is located outside of the larger metropolitan areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your nearby network support choices may be limited in technical capability, or unavailable during urgent situations. This can result in a network that is unusable or causing wasted time due to technical issues persisting for too long. Progentís team of expert network professionals average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a extensive range of technical projects for a varied range of customers. This means you get not only the technical skills needed for the job, but a consultant with proven methods for applying that expertise to assist with efficient network solutions.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX consultant to help your organization design, configure, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for local networks, private and public clouds, or hybrid systems. Progent's VMware vSphere consultants offer world-class expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent offers in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for administering private and hybrid cloud solutions that deliver high uptime, data security, and application mobility.
ProSight Data Protection Services Managed Backup and Recovery
ProSight Data Protection Services automated backup and disaster recovery offers small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows rapid recovery of critical data, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FINRA, and PCI and, when needed, can help you to restore your business-critical information. Find out about the complete ProSight line of affordable network management outsourcing services for small and medium-size businesses.
Microsoft Desktop Virtualization Consulting
Microsoft's virtual desktop solutions lower the effort needed for IT managers to install applications so they are standardized throughout a corporate user base, provide the ability to manage rights to business data, and enable fast deployment of additional or updated desktops. In Microsoft Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services or RDS. Microsoft's innovative Virtual Desktop Infrastructure (VDI) behind RDS simplifies client connectivity, improves responsiveness, tightens data security, centralizes management, and offers an almost transparent client environment. Progent's desktop virtualization engineers can help you to evaluate the business benefits of Microsoft's virtual desktop technologies, set up test and on-line deployments, improve your system architecture to support virtualized clients efficiently, assess and resolve security problems, and train your network administrators to utilize best practices to gain maximum payback from desktop virtualization.
Wireless Site Survey
Progentís Wireless Site Survey makes it easy to plan and implement a wireless network customized for your facilities, providing your business a wireless solution that delivers the coverage, speed, capacity, QoS, security, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive on-premises service. Progentís onsite survey features onsite walkthroughs, spectrum and security assessment of your existing wireless network, evaluation of your site's floor plans, testing for RF interference, signal propagation modeling, selection of the best placement for customer-requested WAPs including Aironet indoor and outdoor APs, Cisco Meraki access points and Apple AirPort equipment, and a comprehensive document describing the new WLAN.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone discussion with a Progent information assurance expert. The interview is intended to evaluate your company's preparedness either to stop or recover quickly from a ransomware incident. Progent will consult with you personally to collect information about your current security profile and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to deploy a cost-effective AV and backup/recovery environment that aligns with your company's requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report.
Virtualization techniques enable businesses to maximize resource utilization, streamline network operations, and improve application continuity and security. run multiple virtual servers on one actual processor. Common usage scenarios for virtualization include resource consolidation, low-cost hosts for programs that require older operating systems, and affordable segregation of software development or testing environments from production systems. Progent's virtual server engineers offer Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization support services, Microsoft Windows Hyper-V Virtual Server consulting, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX network virtualization design and management, and Citrix XenServer assistance. Progent can install virtual servers to optimize performance, reliability and manageability while simultaneously lowering expenses; propose and test business recovery plans that minimize productivity loss in case of a major failure; and deliver continuing support, repair, and engineering services as computer technology evolves.
Comprehensive Documentation of Services Provided
Progent provides complete and meaningful reports of all service activity to ensure customers donít ever feel ďcaptiveĒ to their IT service organization. Progent sends e-mail accounts of services immediately after completion of each service task, and also encloses a hard copy along with monthly invoices. Comprehensive IT service documentation makes it easier for clients to move to a different support organization or take on more service responsibilities internally. Good service reporting also provides management the information needed to assess the quality of support services and develop more realistic IT expense projections.
Microsoft Exchange Server 2010 Migration Help
Progent's Microsoft-certified Exchange Server 2010 engineers can assist your organization to maintain and debug your existing Exchange Server 2010 environment or give you access to the expertise of certified Microsoft Exchange 2016 consultants and Exchange Online consultants to help you determine the value of upgrading to a modern edition of Exchange that delivers quick payback by increasing your productivity, lowering the expense of hardware and support, streamlining management, and consolidating your key communications technologies.
Progent's Client Testimonials
Progent has delivered online or on-premises network support service to companies in each state in the United States. Many of these customers have shown their appreciation to Progent via testimonials to the high quality of Progent's support staff. Take a look at Progent's client testimonials to learn what people have said concerning the quality of Progent's network support services
Responsiveness of Progent's TRC for Online Computer Support
Progent's Technical Response Center is dedicated to delivering the best quality of online network support possible for both emergency as well as non-critical issues. For emergency problems that impact many users, crucial people, or a mission-critical application, the TRC can engage in less than an hour. For standard issues, the TRC is committed to respond within two hours. Regardless of criticality, your trouble ticket will be generated quickly and accurately, You will be sent an acknowledgement from the ticketing system, and the TRC will get in touch with you on each corrected problem to confirm you are comfortable with the resolution and willing to close out the ticket. Find out more details about Progent's Technical Response Center Customer Commitment.
SQL Server 2019 Migration Consulting
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to assess the business case for migrating to SQL Server 2019 and can deliver fast online or onsite access to consulting experts in solution planning and integration, application programming, SQL Server management, and cybersecurity. To find out more, refer to SQL Server 2019 integration consulting expertise.
Talk to a Progent Network Consultant
To see how to access a Progent computer support expert for remote or onsite assistance in , call 1-800-993-9400 or go to Remote Computer Support.