For small company computer networks located anywhere in the state of Florida, Progent's Microsoft and Cisco qualified technical experts can deliver remote phone support and remote troubleshooting to resolve your network issues fast and cost effectively. Progent has developed top-notch skills, sophisticated tools, and support databases to troubleshoot and fix network problems while avoiding the cost and time delays associated with in-person technical service dispatches.
If your Florida company is situated beyond the larger metro areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your local network support options may be limited in technical capability, or unavailable during urgent situations. This can result in a network that is unusable or causing productivity loss due to technical problems continuing for too long. Progentís staff of field proven network consultants average more than 10 years of real-world industry experience, in the trenches of network systems support, performing a wide variety of technical projects for a extensive range of customers. This means you obtain not just the technical know how needed for the job, but a consultant with field proven methods for applying those skills to assist with affordable network solutions.
Best Practices Applied by Expert Engineers
Many organizations situated far from cities with plentiful expert consultants resort to less qualified or unseasoned local resources for vital network support. This can result in a network that is unstable or unproductive. Progentís team of Microsoft and Cisco premier consultants average over a decade of real-world industry experience, in the trenches of IT support, performing an extensive range of information system tasks for a diverse selection of clients. Consequently, with Progent you receive not just expert technical knowledge, but an engineer who understands computer industry best practices in applying those skills to resolve actual information network issues efficiently and in a repeatable fashion.
NetApp SAN Storage Solutions
Progent can provide enterprise clients online or onsite NetApp SAN consulting services for NetApp's complete line of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to resolve issues with NetApp SAN environments quickly and affordably following best practices.
MySQL Software Development and Database Administration Consulting
Progent's MySQL application programmers and database administrators can provide affordable remote DBA or application development support and can assist businesses of any size to configure and manage MySQL within a dependable IT infrastructure that offers advanced speed, scalability, and protection. Progent also has proven skill helping companies port databases from an Oracle environment to MySQL.
Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates software deployment at scale, simplifies security and compliance settings management, keeps track of network resources, protects against company data leakage, performs network health monitoring, allows safe self service, and delivers a single point of control for administering mixed-operating system networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can help you with any facet of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.
ProSight DPS Managed Cloud Backup and Recovery
Progent's ProSight Data Protection Services cloud backup and disaster recovery provides small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid restoration of critical files, applications and VMs that have become lost or damaged due to hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images/, as well as Hyper-V and VMware virtual machine images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced support to set up ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FINRA, and PCI and, whenever necessary, can assist you to restore your business-critical information. Read more about Progent's complete ProSight portfolio of low-cost managed services for small and medium-size businesses.
Android Phone Integration
Progent's Android smartphone integration consulting services have years of experience providing online and onsite support for businesses of all sizes who need to integrate Android phones into their IT networks so that mobile clients can work together while on the go. Progent offers the breadth of skills to solve network problems that involve numerous vendors and that entail a mix of older and up-to-date information technology. Progent offers cost-effective remote expertise to help you with any aspect of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to assist you to handle especially challenging IT issues, or Progent can provide comprehensive project management support to ensure that you finish strategic network projects on time and on budget. Progent can assist with on-premises, cloud-centric, or hybrid networks and offers expertise with operating systems, apps, management tools and network infrastructure. Progent also can provide customized group or individual training sessions to help you manage and operate Android phones and tablets to maximize their business value.
Consulting and Support Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager consulting experts can help businesses of any size to adhere to best practices to set up SCVMM 2012 hosts, networking, storage systems, and library resources; design, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist you to migrate from an earlier release of SCVMM or from another virtualization management system, and Progent can assist you to optimize and repair your existing SCVMM environment so you get maximum return on investment. Progent also offers SCVMM 2016 migration consulting to help your organization to design and carry out an efficient upgrade from SCVMM 2012 to Virtual Machine Manager 2016 so you can take advantage of new security capabilities, high availability VMM storage fabric, and other enhancements.
Progent's Consulting and Training Services for Microsoft Office Word and Microsoft Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word experts offer a broad selection of affordable online support services to assist your organization to manage your existing Microsoft Word solution or help you to upgrade to a newer version of Office Word. Support available from Progent's Word experts include VBA programming, identifying and fixing compatibility problems between different versions of Office Word, interfacing Word with other Office applications such as Office Excel and Outlook or with 3rd-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud access, security support, and smart phone synchronization, and remote Office Word training classes customized for your special requirements.
Comprehensive Documentation of Services
Progent provides full and meaningful documentation of all service activity to ensure customers donít ever feel like a hostage to their IT service provider. Progent sends e-mail accounts of support activity immediately after completion of each support interaction, and also encloses a printed copy along with monthly billings. Comprehensive network service reporting makes it less risky for customers to transfer to a different support organization or take on increased service responsibilities in house. Complete support documentation also give IT managers the visibility required to determine the value of support services and produce more realistic IT budgets.
Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco Wi-Fi controller consultants can assist your business to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's modern wireless controller technology. Progent offers support for both physical and software-based wireless controllers and can help you to decide which type is appropriare for your Wi-Fi environment. For 802.11ac Wave 2 Wi-Fi controller appliances from Cisco, Progent can provide Cisco 3504 wireless controller consulting, Cisco 5520 Wi-Fi controller support, and Cisco 8540 Wi-Fi controller consulting.
Office Access Software Programming
Progent's Microsoft Access consultants can provide affordable online support for all editions of Office Access including desktop and browser-based versions and offers advanced help for application development, database conversion, performance tuning, report design, and troubleshooting. Progent also can provide tailored webinar training for Office Access development and DBA services.
Expert Support Services for Systems at Colocation Data Centers
There are hundreds of enterprise-level Internet Data Centers in the and larger metropolitan areas throughout the United States, and Progent's Internet data center consulting team can enhance your network's fault tolerance and performance by helping you choose a colocation site that meets the particular needs of your enterprise such as geographic location, size, connectivity, budget, and value-added features and services. Progentís data center IT services are designed for companies with equipment located at colocation hosting sites and requiring on-demand on-premises service at the colo facility plus remote help from Microsoft and Cisco Premier Certified experts. Progent offers a selection of collocation center consulting services such as network architecture evaluation, Windows and Linux server installation and support, tech support for server and communications infrastructure, development and deployment of fault tolerant systems, defining and deploying layered security defenses, firewall integration and troubleshooting, designing load balancing environments, and planning high-availability server and storage clustering configurations.
64-bit Processing Upgrade Support Services
Progentís 64-bit migration specialists can assist you to enhance your servers and workstations affordably from 32 to 64 bits. Progent can assist your company to calculate the risks and benefits of moving to 64-bit processing, design a cost-effective upgrade process that reduces business interruptions, and offer timely online support to assist your organization to install 64-bit operating systems and application software on your current computers. Progent's Microsoft-certified consultants can assist you to install the 64-bit versions of Microsoft platforms such as Microsoft Windows Server, Exchange Server, Windows 10, and Office Excel.
Talk to a Progent Computer Support Expert
To learn how you can contact a Progent computer support expert for remote or on-premises support in , phone 1-800-993-9400 or visit Online Network Help.