Florida Network Technical Support
for Small and Medium-size Business Computer Networks: Online Support and Repair
For small office computer networks located in the state ofFlorida, Progent's Microsoft and Cisco qualified technicians can deliver remote phone support and remote troubleshooting to repair your network problems quickly and cost effectively. Progent has developed enterprise-grade skills, sophisticated utilities, and support knowledge bases to diagnose and repair computer network problems without the cost and delays normally associated with on-site technical service calls.
If yourFloridacompany is situated outside of the larger urban areas such asJacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your nearby computer support options may be limited in skills, or not available during urgent situations. This can result in a computer network that is unusable or causing wasted time due to technical issues continuing for too long. Progent’s group of field proven network engineers average more than twelve years of real-world industry experience, in the trenches of network support, performing a wide variety of technical projects for a broad range of customers. This means you get not just the technical competency needed for the job, but a professional with demonstrated methods for applying that expertise to deliver cost effective network solutions.
Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can provide a variety of technical services to help companies of all sizes to support, administer, and repair networks that include desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 migration support.
Cisco Unified CM and Cisco Unified CM Express Consulting
Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, operates as the heart of Cisco's communications and collaboration solution. Cisco Unified CM and Unified Communications Manager Express provide a borderless IP-PBX solution by integrating closely with applications such as Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's Cisco-certified CUCM and CallManager consultants can assist with any facet of Unified Communications Manager support and debugging in areas that include integrating VoIP phones and video IP phones, designing dial plans, configuring SIP trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE networking support, creating UCS server failover solutions for high availability, and integration with Exchange Server.
Best Practices Applied by Expert Engineers
Many organizations situated away from cities with ample expert engineers resort to poorly trained or inexperienced local resources for critical IT support services. This can result in a system that is undependable or inefficient. Progent’s staff of Microsoft and Cisco certified engineers average over a decade of hands-on industry experience, in the trenches of IT support, providing an extensive array of technical services for a broad selection of clients. Consequently, with Progent you receive not only expert network engineering knowledge, but a consultant who understands computer industry leading practices in using those skills to resolve actual information network problems successfully and in a consistent fashion.
SQL Server 2017 Migration Consulting Expertise
Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business advantages of migrating to SQL Server 2017 and can assist your organization to plan and carry out an efficient migration of your databases and applications to any network architecture including on-premises, cloud-based, or hybrid. Progent's consultants can provide online or on-premises support ranging from as-needed design review or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 project is carried out on time and on budget. To find out more, refer to SQL Server 2017 migration consulting expertise.
Eliminate Dependence on Freelance Consultants
By developing a relationship with a full-service network support firm like Progent rather than with a freelance consultant, you are assured timely access to knowledgeable experts when you require them. You no longer have to be concerned that sickness, training, time off, or conflicting jobs with other customers will cause you to be with no support during a crisis.
CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to validate an IT professional's skills to design, implement, and support IS control mechanisms to reduce network risk. Progent offers the expertise of a CRISC-certified risk management expert to help your company to create and carry out a risk management strategy that follows industry best practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and IT budget.
In-depth Experience with Microsoft's Popular Server Solutions
Progent's team of network consulting experts can help large enterprises to plan, deploy, and manage major rollouts of key Microsoft technologies by providing services like Active Directory configuration, MS Exchange 2016 migration, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 troubleshooting, SharePoint Server 2013 design and installation, Skype for Business Server planning and deployment support and Microsoft Lync Server 2013 integration, plus Microsoft SQL Server 2016 upgrades and SQL Server 2014 database administration. Progent has worked with some of the world's largest companies to integrate solutions powered by Microsoft servers and offers branch office support for enterprises with local offices in Silicon Valley and the or larger cities throughout the United States.
Office 365 Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and local Exchange. This allows you to have certain Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help your organization with any phase of planning, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is completed on schedule and within budget. For details about Progent's consulting expertise for integrating Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.
WatchGuard Firewall Configuration Expertise
Progent's WatchGuard experts can help you deploy WatchGuard Firepower Firewall security appliances that align with your network security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate to current WatchGuard Firebox firewalls. To find out about Progent's consulting services for WatchGuard firewalls, visit WatchGuard firewall integration expertise.
Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco Wi-Fi controller experts can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or implement an efficient transition to Cisco's latest Wi-Fi controller products. Progent offers support for both physical and software-only wireless controllers and can assist you to decide which type makes sense for your wireless solution. For Wave 2 wireless controller appliances from Cisco, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 wireless controller consulting, and Cisco 8540 wireless controller consulting.
Failover Clustering Support for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover clustering technology built into the latest versions of Windows Server has been dramatically re-engineered to streamline the installation, configuration, and administration of clusters and to provide improved levels of network availability, security, performance, and versatility. New or improved capabilities include cluster Validation, revamped configuration and deployment, unified cluster administration, new cluster infrastructure for maximum uptime, hardened security and quorum structure, elimination of failure points, greater storage and memory capacity, improvements for multi-site clusters, and live migration support for Windows Hyper-V virtual machines. Progent's Microsoft-certified cluster technology consultants can assist your company assess the business benefits of Windows clustering, plan and execute a deployment, educate your network support personnel to manage your cluster environment, deliver ongoing consulting and support services, and produce and validate a business continuity procedure. Progent's Windows Server 2016 disaster recovery experts can assist you you to design and build a cost-effective disaster recovery solution for hybrid cloud environments using failover cluster tools proven in Microsoft's massive Azure public cloud.
Get in Touch with a Progent Network Consultant
To find out how you can access a Progent computer consultant for online or on-premises assistance, call
An index of content::
Engineers Radvision Telepresence
24-7 Immersive Telepresence Online Support
Progent offers the support of an accredited engineer with expertise deploying technology from the major video conferencing/telepresence providers including Cisco, Polycom, LifeSize and Radvision and can assist your company to plan, configure, upgrade, or troubleshoot a video conferencing environment that preserves your investment and maximizes the business value of your IT system. Progent can also provide the expertise of network infrastructure engineers who can assist companies of all sizes to create and troubleshoot a network that provides the speed, dependability, security, and scalability required to support your video conferencing/telepresence environment.
PowerPivot for SharePoint Specialists
Microsoft SQL Server 2012 Security Specialist
Progent can provide the expertise of certified engineers and seasoned database application programmers, database administrators, project management experts, network infrastructure architects, disaster recovery planning specialists, and security professionals to assist you to assess the likely advantages of SQL Server 2012 for your business, install pilot environments at your site or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and configure an efficient and secure network infrastructure that helps you maximize the business benefit of SQL Server 2012.
Network Security Audit Juniper SSL VPN Router
24/7/365 Juniper SA2500 SSL VPN Security Tech Services
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Sun Solaris IT Consulting
UNIX Consultancy
If your business computer system combines Solaris technology with MS Windows, Progent can help you to integrate your computers into a unified network that allows all your operating systems to coexist for simple administration, seamless information exchange, high availability, superior performance, and tight security. Progent's Solaris and MS Windows coexistence support services feature IT architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote network support and troubleshooting, on-site technical support, and Helpdesk support.
802.11ax Management IT Consultants
Wireless Internet Specialists
Progent’s Wireless Consulting Services provide a fast, economical way for companies of all sizes to configure, manage, monitor and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
24x7x365 Configuration ASA with Firepower
Cisco Firepower Firewalls Remote Troubleshooting
The current Cisco ASA 5500-X Family of firewalls with Firepower Services deliver substantially more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can assist you to maintain your legacy PIX or Cisco ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, tune, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Certified Expert Windows 2008 R2 IT Consulting
Windows Server 2008 DirectAccess Network Consultant
Microsoft Windows Server 2008 represents an important step forward in making information networks more secure and fault tolerant, easier to virtualize and manage, faster, and able to offer an improved environment for web hosting and development. Progent can assist your company get the most from the improvements built into Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, education, temporary staffing, monitoring, and security expertise.
Consult Dynamics GP System Migration Planning
Open Now Dynamics GP Upgrade Engineer
Progent's consultants have supported Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided system integration, customization, education, and troubleshooting since the product's original release. Progent offers in-depth expertise for updating legacy Dynamics GP ERP systems. Progent can assist your business to plan, pilot, and carry out a cost-effective upgrade from a an outdated release of GP to the newest version of Dynamics GP.
Virtual Server Hyper-V Support Outsourcing
Microsoft Hyper-V 3.0 Virtual Server Remote Support
Progent's network consultants can assist you to analyze the possible benefits of Hyper-V-powered server virtualization for your business, conduct test implementations to verify Hyper-V's compatibility with your production applications, evaluate your network and server infrastructure for smooth performance with virtual server technology, help you in upgrading to Windows Server 2008 and configuring Windows Hyper-V, educate your network management staff to monitor and administer Hyper-V, provide world-class consulting support for improving the security of your virtual machines, design and test disaster recovery procedures that maximize system availability, and provide continuing consulting and maintenance including low-cost remote troubleshooting and comprehensive Help Desk services.
Microsoft 365 integration with on-premises environments Computer Consulting
Office 365 AD FS Integration
Microsoft allows you to create transparent hybrid environments that integrate Office 365 and local Exchange systems. This allows you to have some mailboxes hosted on your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is successfully completed on schedule and within budget.
Protection MS SQL
Microsoft SQL Engineer
Progent's certified SQL Server application programmers and DBAs offer remote expertise to help businesses of all sizes to build, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS platform and .NET architecture. Progent's SQL Server experts can provide support for any phase of the application life cycle in environments that can include small business or departmental databases to VLDB applications and data warehousing.
Live Online Office Excel Trainer
Train Live Online PowerPoint
Progent's webinars provide small businesses the cost savings, simplicity, and versatility of web-based seminars plus the effective training methods of experienced instructors who utilize advanced collaboration software to simulate live, participatory learning environments. Progent can provide webinar training for popular desktop software including elements of Microsoft Office such as Microsoft Excel, Word, Publisher, and Visio: MS Dynamics business accounting and reporting products including Microsoft Dynamics GP (Great Plains); as well as additional leading desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
SCCM 2016 Mobile Application Management Consulting Services
Microsoft Expert SCCM 2016 Hybrid Integration Support and Setup
Configuration Manager 2016 automates application and device deployment across multiple sites, streamlines security and compliance settings management, inventories network resources, guards against company data leakage, performs network health monitoring, enables secure self service, and delivers a common control mechanism for managing mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can assist you with any facet of planning, implementing, using and repairing a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.
Skype for Business security Consulting Services
Skype for Business and Cisco UC Engineers
Microsoft Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and PSTN calling. Lync Server 2010 can enhance the capability of Exchange Server, SharePoint Server and Office or cloud-based Office 365 and simplify management via integration with Active Directory. Lync can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer online and onsite support services to assist you to maintain and troubleshoot your existing Lync 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is the new version of the product. Progent can also assist your organization to design and carry out a smooth Skype for Business upgrade.
Consult Infor SyteLine CloudSuite Vendors Management
Infor SyteLine CloudSuite Migration from SyteLine 6 to CloudSuite 9 Consultancy
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies over a quarter century of background helping manufacturing, distribution and service companies to simplify supply chains and improve the efficiency of critical processes to bring products to market fast and adhere to customer schedules consistently. Progent can provide the skills of an ERP specialist with over two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises services that can range from as-needed advice to comprehensive solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, training, and database administration.
SQL Server 2017 Always On Remote Consulting
Microsoft Certified Expert SQL Server 2017 Application Migration Remote Support Services
Progent's certified SQL Server 2017 experts can assist your organization to plan and implement a smooth upgrade from your current SQL Server environment to SQL Server 2017.
Professional Exchange Email Hosting
Hosting for Exchange Consult
Progent's Exchange Hosting Support Services provide an enterprise-class data center with backed-up electrical and environmental control systems,
Dynamics GP 2015 Management Reporter Contract Programmer
Microsoft Dynamics GP 2015 Professional
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud integration, supports the most popular handheld devices, allows one-time sign-on with Microsoft Azure AD, and tightens security. Dynamics 2015 R2 also streamlines reporting, includes new Workflows, expands the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of knowledge and hands-on experience to address the critical technical and business challenges involved with upgrading to Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will optimize the return on your investment in this powerful product.
Juniper Junos J-Web Security Firms
Juniper Junos Network and Security Manager Network Consulting
Progent's Juniper Networks-certified network engineer can assist your company to plan and implement Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and upgrade smoothly from discontinued devices to the latest releases. Progent's Junos OS engineers can provide support for Juniper's flagship network operating system to enable you to simplify the administration and improve the security of your Juniper VPN devices and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you manage networks that include a combination of Juniper's software platforms.
Online Acrobat Writer Training Specialists
Online Office Outlook Class
Progent's webinars offer small businesses the cost savings, ease, and versatility of virtual seminars and the effective training techniques of experienced teachers who use the latest technology to emulate live, participatory classes. Progent can provide online training for key desktop applications including components of Microsoft Office suite such as Office Excel, Word, Publisher, and Outlook: Microsoft Dynamics business accounting and management solutions such as MS Dynamics GP (Great Plains); plus other popular desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Help and Support Microsoft Skype for Business 2019
Consult Skype for Business and Call Analytics
Progent's Microsoft-certified consultants offer online and on-premises consulting services for companies of any size to evaluate the costs/benefits of upgrading to Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud or hybrid deployment; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Office 365; configure HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration systems like Cisco Video Interop Server. Progent's certified data security experts can assist you design and validate a security environment for your Skype for Business solution that meets regulatory requirements.
Immediate ransomware protection planning Technology Professional
ransomware preparedness audit Professionals
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent backup/recovery expert. The interview is intended to help evaluate your company's preparedness to defend against ransomware or recover quickly from a ransomware incident. Progent will work with you personally to collect information about your existing AV defense and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy an efficient AV and backup system that minimizes your exposure to a ransomware attack and meets your business requirements.
SQL Server Design and Installation
Design MS SQL Server
SQL Server 2005 offers powerful, familiar tools to IT professionals and information workers, lessening the complexity of designing, deploying, administering, and using enterprise information and database applications in environments ranging from mobile devices to corporate data systems. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and broad knowledge in designing and deploying information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Integration Services Cisco Network Management
Outsourcing Company Cisco Network Management
Progent's Cisco-Certified network management consultants can assist you to use Cisco's network management tools along with a selection of powerful third-party products to create a complete network management strategy in order to keep your environment running reliably, conserve expensive resources, protect your data, recover quickly from device failure or malicious assaults, and enable you to expand or repurpose network resources sensibly and affordably as your company grows.
Top CIO Remote Consulting
Urgent On-site Technical Support CIO
Progent can provide small companies with an IT management expert who can function as a part-time Chief Information Officer. This part-time CIO can provide long-term direction to help you deploy appropriate technology to improve business processes so they match better with your business goals. Your company can create and implement a well conceived IT strategy without absorbing the expense of a full-time senior IT executive.
IT Outsourcing Best Practices Article
Whitepapers IT Co-sourcing
Progent’s IT outsourcing packages provide affordable network support for medium-size organizations. Whether it includes designing network architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or developing an on-line business application, outsourcing your IT technical services can reduce expenses and eliminate risks, permitting IT service budgets to increase in a more moderate and manageable manner than is possible by assembling a large, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and robust system architecture for your critical Windows-powered applications including Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server.
macOS Online Consultancy
OS X Technical Support Engineers
Progent offers national remote technical support and troubleshooting services for companies that operate Apple Mac OS X networks or whose information systems include a mix of Apple macOS and OS X with Microsoft Windows technology. Progent's engineers offer Apple macOS and OS X users a variety of services such as desktop assistance, upgrading to the latest version of Mac OS X from earlier editions of Apple macOS and OS X, plus expertise with Apple macOS and Mac OS X application software. Progent can also assist you with Apple iPhone and Apple iPad integration and management, or moving to Apple's iCloud services. Remote technical support offers optimum return for your IT dollar by extending user productivity and limiting the time billed for computer analysis and repair. Sophisticated remote access tools and experienced service specialists and consultants allow Progent to solve most IT issues without squandering time and expense by traveling to your site. In the vast majority of situations your network issues can be remediated by telephone or through a mix of telephone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM premier security professionals to assist with the most difficult network problems.
24 Hour Remote Technical Support Microsoft ISA Server
ISA 2004 Standard Edition Server Support
Progent’s Microsoft certified consultants provide small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain a full featured application-layer aware firewall that can protect your IT system from attack by external and inside sources. Forefront TMG and ISA Server perform deep examination of Internet protocols such as HTTP, which allows these security platforms to detect many attacks that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your network protection through expert planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can assist your company to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront TMG.
ProSight Email Zero Hour Protection Services
Professionals ProSight Email Guard Spam and Virus Filtering Service
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide web-based management and world-class protection for all your email traffic. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of analysis for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
After Hours System Center 2016 and Exchange Integration Specialist
Consulting Services Microsoft System Center 2016
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft Certified IT support professionals. With Progent's economically priced IT service programs, small organizations can choose a basic Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager to provide small company networks enterprise-class availability, security, and performance.
24x7x365 Polycom Telepresence Engineers
LifeSize Video Conferencing Professionals
Progent can provide access to a veteran consultant with years of hands-on experience installing, maintaining, and upgrading immersive telepresence platforms from leading vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal network support group, your Internet Service Provider, and your video conferencing platform supplier to help your company maximize the strategic value of your video conferencing solution.
Windows Server 2012 R2 Data Deduplication Technical Support
Professionals Windows Server 2012R2 Multitenancy
Progent's certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration plans, tune your network for local, multi-site, cloud-based, and partial-cloud environments, train your IT support team, develop an enterprise-wide security strategy, streamline IT administration, help with application development, and build and test a disaster recovery/business continuity plan.
Anti-Virus Reseller
Anti-Spam Services
Email Guard from Postini provides constantly updated spam and virus filtering, content filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini partner and service specialist. If your business is too small to purchase for a regular Postini license, you can still get the use of Postini’s Perimeter Manager services through Progent’s E-Mail Guard antispam and virus protection aggregation offering. Progent’s certified email security professionals can show you how to devise an email security strategy that features spam filtering and antivirus products and policies.
Small Business Remote Technical Support
Small Business Computer Consultant
If you have a company network with 10 to 50 desktop clients, Progent's network outsourcing services save your organization from over-reliance on single independent consultant while giving you cost-effective and reliable access to enterprise-class technical support. By delivering network consulting help when you need it, providing advanced expertise for critical technologies, offering value-added support such as 24x7 network monitoring, and billing only for support you use, Progent offers you an economical solution for maximizing the business value of your small business information system. Progent is the intelligent way for small businesses to build and maintain a robust and safe IT network and to benefit from quick access to the experienced help ordinarily available only to businesses who are able to afford a large in-house IT group.
CCIE Expert Certified Aironet Wi-Fi Access Point Integration
Network Consulting Aironet 4800 Access Point
Progent's Cisco CCIE wireless infrastructure consultants can provide online or onsite configuration and debugging support to assist you to design, implement, update, tune, manage and debug Aironet wireless AP environments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to combine your wireless ecosystem with your wired network and cloud-based resources to build an enterprise-wide connectivity solution that is simple to administer and scale. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, location and setup of Aironet wireless access points to accommodate your specific workplace layout, construction, and anticipated network traffic.
Support Services Wireless LAN Site Survey
802.11x Wi-Fi Site Survey Support
Progent’s Wireless Site Survey assists you to plan and implement a WiFi LAN optimized for your facilities, offering your business a WLAN that has the coverage, speed, load-handling capability, QoS, data protection, and roaming capability your business needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed on-premises service.
Remote Support Outsourcing Unified CM SIP trunk
Emergency CallManager Computer Engineer
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously branded CallManager, functions as the center of Cisco's collaboration platform. Cisco Unified Communications Manager and Cisco Unified CM Express offer a borderless IP-PBX by integrating closely with apps such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's Cisco-certified consultants offer efficient and affordable online and on-premises expertise to assist businesses of any size to create and maintain CUCM ecosystems by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that add optimum productivity. Progent can assist with any aspect of Unified Communications Manager support and troubleshooting in areas that include integrating Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, deploying ISR routers with CUBE support, designing UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Programmer ERP
Microsoft Certified Partner Design Macola
Besides offering access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, migration support, and one-on-one or group online training classes customized to address your particular requirements. Progent's consultants also can show you how to build and support a protected, reliable network infrastructure to run your ERP, MRP and accounting applications.
Help Desk Sharing Network Engineer
Extended Support Desk Online Consulting
Progent’s Co-managed Help Desk service allows your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution based on the top shared professional services automation (PSA) platform for managing service requests, ticketing, ownership, progress tracking, and reporting.
Largest Windows Server Essentials and SQL Server Technology Professional
Windows Server Essentials Live Migration Professional
Microsoft Windows Server Essentials is an affordable, versatile operating system that allows small organizations to make the move from the older physical on-premises datacenter to the modern hybrid computing model that combines both local and cloud-hosted resources. Progent's consultants offer budget-friendly online consulting and technical support for Windows Server Essentials. Progent can help you to evaluate the potential business benefits of moving to WS 2012 R2 and implementing a hybrid local/cloud design for your network ecosystem. Progent can provide full-service project management support so you can plan and execute a smooth move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. Progent can also provide ongoing consulting, technical support, and customized training.
Professionals Aten IP9001
Remote Management Consultancy
Remote management cards give IT administrators full control over a server without the need for a personal visit. Through these server management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to plan, deploy, and manage a fault-tolerant business network that includes remote management cards and Progent can use these remote management cards to deliver low-cost off-site technical assistance. Progent is familiar with a variety of remote server management cards such as Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote management cards.
Hosting Facility Technology Consulting Services
Enterprise Windows 2000 Solution Providers
For corporations with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Certified IT support professionals and certified Cisco system consultants offer a variety of network consulting services including project management, Sarbanes Oxley compliance, office moves, enterprise security, system architecture, on-site or remote emergency support, and technical support for collocation hosting environments. A Progent IT consultant can show you how to design a multi-site information system that makes smart use of co-location services and Internet data centers. Progent’s Microsoft Certified engineers can help large enterprises plan, deploy and maintain major rollouts of updated versions of Microsoft technology including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and Cisco Certified Network Professional consultants can help you deploy Cisco products for connectivity solutions that combine basic, high-performance, integrated, and wireless networking.
Consulting Private Cloud Hosting for Virtual Data Centers
Private Cloud Virtual Datacenter Hosting Consult
Progent's ProSight Virtual Hosting service combines advanced virtualization architecture, a state-of-the-art data center facility, and the technical support services of Progent's Microsoft-certified consulting team to provide small companies with a complete information technology outsourcing solution that improves network availability and protection, eliminates management distraction, and saves money. With Progent's Private Cloud Hosting, a small or midsize company can have all of its software platforms and critical business application servers supported within a secure and reliable data center on a high-performance, high-availability virtual server configured and supported by Progent's network service experts.
CISSP Computer Security Specialist
Fortinet Technology Consulting
For small and midsize companies, computer security and compliance is too complicated to stay ahead of yet too risky to overlook. The world's largest institutions have been breached, and the leading cloud service providers have on occasion been taken down. It looks like there's no place to hide. Progent has made it affordable for smaller organizations to carry out critical IT security projects successfully by providing the benefit of billable time to the nearest minute without any minimum charge for remote help. This means you have access to a seasoned information consultant to provide just the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any level of system security including vulnerability assessments, malware screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a complete security plan.
Dynamics GP VBA Professional
Dynamics GP Customization Consult
Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools make it possible to design specialized mission-critical programs and eCommerce solutions that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can show you how to design reports that let you track your business more thoroughly, transforming uncooked information into useful insights into your company and customers.
Oracle database Development Company
Oracle Database Resource Manage Services
Progent can provide fast and affordable remote access to an authorized Oracle database administration expert or an Oracle software developer. Progent can provide advanced database administration services for all versions of Oracle's RDBMS platform and can also assist you to design, create, enhance, or fix Oracle applications based on SQL and PL/SQL. Progent also can provide support for Data Guard replication tools and Oracle Recovery Manager.
System Center 2016 Migration Consulting Services
Microsoft System Center 2016 Troubleshooting
Small to middle size businesses can now enjoy all the benefits of Operations Manager 2007 and also have quick access to Progent’s Microsoft Premier IT support experts. With Progent's affordably priced network support programs, small and midsize businesses can choose a simple Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent supports Operations Manager to offer small business networks world-class reliability, security, and performance.
Consultancy Services Company Microsoft Exchange 2010
EMail Virus installation and Administration
Progent's Microsoft-certified professionals have over 10 years of experience providing messaging support for companies that range from small offices to large corporations. Progent offers economical consulting for all editions of Exchange Server to strengthen email and virus security, design high availability email systems, and facilitate remote and wireless email access. Progent’s Exchange consulting services can help you in planning and carrying out a move from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange 2016 Server. In addition provides support for Windows 8, Windows 7, Vista, and Windows XP desktops running Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for popular browsers. For email virus protection, spam filtering and data data leak protection, Progent offers Email Guard security services.
Montana Implementation
North Carolina Outsource IT
Progent’s Technical Response Center (TRC) offers national extended hours remote support for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals provide after-hours telephone help and online secure computer access to isolate and repair technical problems quickly and affordably. The scope of IT experience represented by Progent's team of country-wide support engineers makes it possible to escalate even the toughest problems to appropriate experts as required. For critical issues, the Technical Response Center tries to answer your request for service in less than one hour.
Juniper Junos Network and Security Manager Cybersecurity Contractors
Immediate Juniper Junos CLI Security Auditing
Progent's Juniper-certified network engineer can assist you to design and deploy Juniper Firewall/VPN technology, optimize and troubleshoot your infrastructure, and migrate efficiently from outdated equipment to the latest versions. Progent's Junos OS consultants can also offer expertise with Juniper's premier network operating system to enable your business to simplify the management and strengthen the security of your Juniper VPN devices and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist you maintain networks that incorporate a combination of Juniper's software platforms.
VMware Security Outsourcing
24 Hour VMware Security On-site Technical Support
Progent's ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge tools incorporated within a single agent managed from a unified control. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with government and industry data security regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent's consultants can also assist you to install and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware.
Android integration Remote Support
Android and Skype for Business integration Integration Support
Progent's veteran team of network consultants and application specialists have extensive background delivering remote and on-premises support for organizations of all sizes who want to incorporate Android phones and tablets into their information networks so that users can communicate and collaborate while on the go. Progent has the range of know-how to resolve technical issues that span numerous manufacturers and that entail a combination of older and current technology. Progent offers affordable online consulting to help you with any aspect of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to assist you to handle especially challenging technical problems, or Progent can provide outsourced or co-sourced project management services to help you complete strategic IT projects on time and within budget. Progent can assist with local, cloud-based, or hybrid networks and can provide support for operating systems, apps, management utilities and network infrastructure. Progent also can provide specialized group or individual classes to help you manage and operate Android phones securely and productively.
Network Consultant Network Support Help Desk
Support and Setup Network Support Help Desk
The Contact Center support delivery model used by Progent's Technical Response Center gives small and midsize businesses an effective option to dependence on freelance consultants by offering broad technical knowledge shared by numerous support groups, optional 24x7 access to emergency help, escalation capability to world-class experts for handling the most difficult issues, support consistency and dependability, prompt follow-up overseen by veteran IT service managers, a variety of easy-to-use techniques for requesting service jobs, and a high level of progress transparency enabled by ticket tracking and accessible via a web-based portal.
Microsoft SQL Server Integration Support
Design Firm SQL
Microsoft SQL Server 2005 offers powerful, standardized tools to IT professionals and network users, reducing the complexity of designing, deploying, managing, and using company data and analytical programs on platforms ranging from handheld devices to enterprise data systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and broad knowledge in planning and deploying data-driven, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Computer Engineer SQL Server Reporting Services
Remote Microsoft SQL Server 2017 Outsourcing
Progent’s Microsoft certified professionals can offer small and mid-sized businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the speedy creation of enterprise-class business applications that offer your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to offering expertise, support and troubleshooting services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your information network. Progent can also help you migrate from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Small Business Wireless AP Specialists
Small Business WAP551 Online Consulting
Progent's Cisco-certified wireless integration experts can help organizations to configure, administer, and debug Cisco Small Business 100/300/500 Wireless Access Points.
Nagios Support and Setup
Technology Consulting Nagios
Network monitoring ordinarily involves tracking a network’s resource usage to help uncover data traffic bottlenecks or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that run under Linux or UNIX and can be deployed to observe mixed-platform environments where Linux and Windows coexist. Progent's network integration consultants can help you use both these programs to tune and troubleshoot your network. Progent's UNIX support professionals offer small companies and programmers help with administering and servicing UNIX and Linux networks that work with Windows-based technology.
Virtual Server Private Cloud Hosting Consult
Small Business Private Clouds Consulting Services
Progent’s private cloud hosting service enables small and midsize businesses to run key applications like Microsoft SQL and Exchange Server from a secure Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup replication and restoration. You can use Progent’s private cloud to eliminate large capital costs for the acquisition, upkeep, and operation of computer equipment and data center facilities while benefiting the highest levels of system reliability and security.
24x7x365 Consulting Services ProSight Small Business Private Clouds
ProSight Virtual Hosting Professionals
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of benefits including lower capital expenditures, reductions in operational expense, improved executive focus, enterprise-class security, greater fault tolerance, and regulatory compliance.
Meraki Access Point Management Professionals
Meraki Wireless Access Point Technical Support Services
Progent's Meraki wireless AP experts offer remote and on-premises support services to assist businesses of any size to plan, deploy, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to set up and support Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products including switches, ASR routers and firewalls to create a cohesive network infrastructure that provides identical connectivity, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi clients irrespective of their location or computing device.
Small Business Network Management Outsourcing Services
24 Hour Professionals ProSight Remote Network Management
Progent's ProSight portfolio of managed services are intended to provide organizations who have small internal network administration and support staffs with affordable help from enterprise-class management platforms and consulting expertise. Advantages of Progent's ProSight line of managed IT services include predictable network management expenses, automation of routine management tasks, continual adoption of the latest technology, graceful transition from legacy systems to modern solutions, close fit between computer technology with business goals, access to veteran IT experts, and allowing management to focus on business issues rather than fast-evolving network technology.
Consultancy Citrix Essentials
Citrix and Microsoft Hyper-V Configuration
Progent's Citrix-certified consultants can assist your organization to evaluate the business benefits of the available versions of Citrix Essentials for Hyper-V, assist you to integrate Citrix administration utilities in your Microsoft Hyper-V network, and show you how to use Citrix Essentials to enhance the performance, uptime, flexibility, and recoverability of your virtual network while reducing the cost of resources and operations and simplifying management tasks.
Expert Microsoft Certified MOM 2007 Computer Consulting
System Center Operations Manager Troubleshooting
Mid-sized companies can enjoy all the benefits of Operations Manager and have fast access to Progent’s Microsoft and Cisco Premier Certified IT support professionals. Thanks to Progent's economically priced network support programs, medium-size businesses can select a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, automated alerts, comprehensive system analysis, Help Desk support, and online service. For businesses with line-of-business applications who need non-stop networking, Progent offers a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer medium-size business networks world-class reliability, protection and productivity.
Progent's Management Expert
Urgent Progent Management Team Technical Firms
Progent's management team includes seasoned veterans with decades of background delivering computer consulting services, troubleshooting, and strategic IT planning to businesses ranging in size from startups to global enterprises. Great support calls for great people, and Progent stands out by having put together a management staff able to provide businesses with the best service value available anywhere.
Microsoft Windows 2003 Remote Technical Support
Windows Server 2003 Engineer
Progent's Microsoft-certified Windows 2003 Server consultants offer computer help and expert consulting for the complete family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows 2003 upgrade, configuration, update, and support services include network planning, installation, project management, on-premises and off-site technical support and repair, Help Desk services, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
VMware VCDX Services
Remote Specialists VMware Server Consolidation
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization plan, deploy, administer and repair VMware vSphere-powered virtualization solution for local datacenters, cloud environments, or hybrid cloud systems. Progent offers advanced knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and public cloud and hybrid cloud environments that provide maximum uptime, fault tolerance, and application mobility.
After Hours SQL Server 2019 and Kubernetes Consultant
Top Rated SQL Server 2019 and Amazon Marketplace Web Service Support and Integration
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and onsite consulting expertise, application development, and technical support services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist customers design and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a seamless information management solution.
Hybrid cloud integration Consultancy
Cisco Microsoft Azure hybrid cloud solutions Consultancy
Progent can provide advanced remote consulting services to help businesses integrate their information networks with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help you to design and administer hybrid environments that can include Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid topologies that seamlessly combine on-premises IT assets along with cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud migration services that include Microsoft Azure hybrid cloud design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of background providing advanced consulting services online, and Progent can help you complete your cloud migration projects on schedule and within your budget.
Web Commerce Development Group
Microsoft Expert Contract Programmer Web Site
If you want to revamp your corporate web site, create internal websites for purposes such as human resources or employee education, design a powerful web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can supply skilled and experienced web designers. Progent's experts can also show you how to build and maintain a safe, robust server and communications network, including off-site and wireless access, to run your web tools.
ASA 5500-X Firewall with Firepower Remote Support Services
Cisco ASA Firewall VPN Technical Support
The current Cisco ASA 5500-X Series of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-premier CCIE network experts can assist your company to maintain your current PIX or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, configure, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
CentOS Linux Integration Support
Largest PCLinuxOS Linux Technology Professional
If you are producing UNIX or Linux applications on a network that includes MS Windows-based servers, PCs, and office productivity products, Progent offers comprehensive IT outsourcing that allows you to concentrate on your field of high-value know-how while avoiding the constant distraction of managing your business network. Through the use of automated network monitoring and by providing remote and in-person assistance when your company needs it, Progent offers an affordable way for supporting an IT network that features excellent reliability, security, and efficiency. Progent's UNIX/Linux developer assistance offerings feature full-service network support outsourcing, virtual infrastructure, online and on-site support and troubleshooting, 24x7 monitoring, and Help Desk Call Center outsourcing.
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