For small office computer networks located in the state ofFlorida, Progent's Microsoft and Cisco qualified technicians can deliver remote phone support and remote troubleshooting to repair your network problems quickly and cost effectively. Progent has developed enterprise-grade skills, sophisticated utilities, and support knowledge bases to diagnose and repair computer network problems without the cost and delays normally associated with on-site technical service calls.

If yourFloridacompany is situated outside of the larger urban areas such asJacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your nearby computer support options may be limited in skills, or not available during urgent situations. This can result in a computer network that is unusable or causing wasted time due to technical issues continuing for too long. Progentís group of field proven network engineers average more than twelve years of real-world industry experience, in the trenches of network support, performing a wide variety of technical projects for a broad range of customers. This means you get not just the technical competency needed for the job, but a professional with demonstrated methods for applying that expertise to deliver cost effective network solutions.

Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 experts can provide a variety of technical services to help companies of all sizes to support, administer, and repair networks that include desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 migration support.

Cisco Unified CM and Cisco Unified CM Express Consulting
Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, operates as the heart of Cisco's communications and collaboration solution. Cisco Unified CM and Unified Communications Manager Express provide a borderless IP-PBX solution by integrating closely with applications such as Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's Cisco-certified CUCM and CallManager consultants can assist with any facet of Unified Communications Manager support and debugging in areas that include integrating VoIP phones and video IP phones, designing dial plans, configuring SIP trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE networking support, creating UCS server failover solutions for high availability, and integration with Exchange Server.

Best Practices Applied by Expert Engineers
Many organizations situated away from cities with ample expert engineers resort to poorly trained or inexperienced local resources for critical IT support services. This can result in a system that is undependable or inefficient. Progentís staff of Microsoft and Cisco certified engineers average over a decade of hands-on industry experience, in the trenches of IT support, providing an extensive array of technical services for a broad selection of clients. Consequently, with Progent you receive not only expert network engineering knowledge, but a consultant who understands computer industry leading practices in using those skills to resolve actual information network problems successfully and in a consistent fashion.

SQL Server 2017 Migration Consulting Expertise
Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business advantages of migrating to SQL Server 2017 and can assist your organization to plan and carry out an efficient migration of your databases and applications to any network architecture including on-premises, cloud-based, or hybrid. Progent's consultants can provide online or on-premises support ranging from as-needed design review or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 project is carried out on time and on budget. To find out more, refer to SQL Server 2017 migration consulting expertise.

Eliminate Dependence on Freelance Consultants
By developing a relationship with a full-service network support firm like Progent rather than with a freelance consultant, you are assured timely access to knowledgeable experts when you require them. You no longer have to be concerned that sickness, training, time off, or conflicting jobs with other customers will cause you to be with no support during a crisis.

CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to validate an IT professional's skills to design, implement, and support IS control mechanisms to reduce network risk. Progent offers the expertise of a CRISC-certified risk management expert to help your company to create and carry out a risk management strategy that follows industry best practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and IT budget.

In-depth Experience with Microsoft's Popular Server Solutions
Progent's team of network consulting experts can help large enterprises to plan, deploy, and manage major rollouts of key Microsoft technologies by providing services like Active Directory configuration, MS Exchange 2016 migration, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 troubleshooting, SharePoint Server 2013 design and installation, Skype for Business Server planning and deployment support and Microsoft Lync Server 2013 integration, plus Microsoft SQL Server 2016 upgrades and SQL Server 2014 database administration. Progent has worked with some of the world's largest companies to integrate solutions powered by Microsoft servers and offers branch office support for enterprises with local offices in Silicon Valley and the or larger cities throughout the United States.

Office 365 Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and local Exchange. This allows you to have certain Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help your organization with any phase of planning, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is completed on schedule and within budget. For details about Progent's consulting expertise for integrating Office 365 and on-premises Exchange systems, visit Office 365 integration with on-premises Exchange.

WatchGuard Firewall Configuration Expertise
Progent's WatchGuard experts can help you deploy WatchGuard Firepower Firewall security appliances that align with your network security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate to current WatchGuard Firebox firewalls. To find out about Progent's consulting services for WatchGuard firewalls, visit WatchGuard firewall integration expertise.

Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco Wi-Fi controller experts can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or implement an efficient transition to Cisco's latest Wi-Fi controller products. Progent offers support for both physical and software-only wireless controllers and can assist you to decide which type makes sense for your wireless solution. For Wave 2 wireless controller appliances from Cisco, Progent offers Cisco 3504 Wi-Fi controller consulting, Cisco 5520 wireless controller consulting, and Cisco 8540 wireless controller consulting.

Failover Clustering Support for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover clustering technology built into the latest versions of Windows Server has been dramatically re-engineered to streamline the installation, configuration, and administration of clusters and to provide improved levels of network availability, security, performance, and versatility. New or improved capabilities include cluster Validation, revamped configuration and deployment, unified cluster administration, new cluster infrastructure for maximum uptime, hardened security and quorum structure, elimination of failure points, greater storage and memory capacity, improvements for multi-site clusters, and live migration support for Windows Hyper-V virtual machines. Progent's Microsoft-certified cluster technology consultants can assist your company assess the business benefits of Windows clustering, plan and execute a deployment, educate your network support personnel to manage your cluster environment, deliver ongoing consulting and support services, and produce and validate a business continuity procedure. Progent's Windows Server 2016 disaster recovery experts can assist you you to design and build a cost-effective disaster recovery solution for hybrid cloud environments using failover cluster tools proven in Microsoft's massive Azure public cloud.

Get in Touch with a Progent Network Consultant
To find out how you can access a Progent computer consultant for online or on-premises assistance, call 1-800-993-9400 or visit Remote Computer Support.



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