Progent's Wi-Fi IP phone configuration and troubleshooting consultants offer remote and onsite assistance to help you build and manage a Cisco Wi-Fi IP phone deployment by providing integration services that range from debugging the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.
Before Progentís MOM-based solution, network problems were handled reactively, after users complained about them. With the benefit of proactive, automated warnings and trend reports sent by MOM, Progent can now ward off system troubles before they grow to be serious enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can resolve incipient problems before customers suspect that the problems exist. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to offer small company networks enterprise-class availability, security and productivity.
Microsoft supports seamless hybrid environments that integrate Office 365 and local Exchange systems. This permits you to have specific Exchange mailboxes located at your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can assist your organization with any facet of planning, implementing and debugging your hybrid Office 365 solution. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget.
Progent's consultants can help you with any stage of Microsoft Azure integration such as requirements analysis, prerequisites evaluation, solution architecture, pre-production testing, deployment, centralized administration, performance optimization, software license management, disaster recovery strategies, security planning, and compliance assessment. Progent can help you to set up and troubleshoot firewalls and VPN connections so that your users can securely connect to Azure resources, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also assist you to create a hybrid cloud ecosystem that seamlessly combines physical datacenters with Azure services.
Progent offers the guidance of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management (ERM) strategy following leading practices promoted by CRISC and crafted to align with your organization's risk tolerance, business goals, and budgetary guidelines.
Progent can provide economical remote access to consultants with expertise in a broad range of utilities and technologies that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and smartphones. Progent offers expertise for leading backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can assist you to install, upgrade, or maintain data backup solutions for a range of architectures such as on-premises, remote, cloud, or hybrid.
Progent practices knowledge transfer from Progent's support experts to customers. By educating customers to handle problems that are within their comfort zone, Progent can concentrate on providing high-value services where Progent faces few competitors. Medium-size companies who utilize familiar freelance service providers or who maintain internal support personnel benefit when Progent passes on information about new technology and proven methodologies to make their networks more robust, secure, and efficient.
Progent believes that a carefully architected and implemented network can be a crucial piece for accelerating any company's success, and we apply this philosophy in our own system infrastructure. Progent has created a fault-tolerant virtual office infrastructure that allows our staff engineers and certified contractors to offer fast and efficient service, collaborate easily on sophisticated jobs, and gain from career and personal growth by acting as a member of an exciting business ethos of personal drive and independence.
Progent is a pioneer in cost-effectively providing enterprise-class IT support to small businesses. Progent's achievement in addressing the network support needs of the historically underserviced small company market is the cumulative outcome of major technical and operational breakthroughs that have removed much of the conventional expenses out of administering network service, added unmatched professional skill into the support system, and dramatically streamlined the repair cycle.
Progent's Cisco CCIE-certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup solution can include a custom-designed physical appliance built by Barracuda or a software-based appliance with similar functionality but which uses your existing storage hardware. Barracuda Backup protects critical company data generated locally, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to assist you to plan, integrate, manage and troubleshoot a backup and disaster recovery solution based on Barracuda Backup.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect data related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By updating and organizing your network documentation, you can eliminate as much as half of the time wasted looking for vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it.
Progent offers customized online training for a range of desktop apps and operating systems such as Office and Office 365 Excel, Word, Access and Project plus Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote instruction offers the benefits of conventional in-person instruction, such as immediate communication between clients and trainers, but eliminates the costs of transportation and the challenge of attempting to synchronize the schedules of many trainees. Offered to individuals or groups of any size, Progent's virtual instruction allows the instructor to conduct the seminar from a remote facility while the clients can be dispersed across an office or across the country. Virtual education utilizes powerful learning mechanisms such as broadcast white boards, real-time questions, and shared desktops. Classes can be brief and personalized to specific topics or longer in duration and broader in scope.
Progent's Microsoft-certified consultants can provide online or onsite expertise to assist organizations of any size to design, deploy, manage, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager. Progent can assist you to upgrade from older releases of SCDPM or from a different backup/recovery system, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent can provide as-needed support for resolving especially challenging issues, or comprehensive project management support. Progent's consultants can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery plan.
For smaller companies, computer security and compliance is too complicated to master yet too risky to ignore. The largest biggest institutions have been breached, and the top cloud service providers have on occasion been knocked out. It looks like there's nowhere to run. Progent makes it economical for small and midsize businesses to implement critical security projects successfully by providing the benefit of billed time to the closest minute with no minimum charge for remote help. You can have the help of a seasoned computer expert to provide precisely the knowledge you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any aspect of network security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and creating a complete security plan.
With virtual server technology, companies are able to operate multiple virtual machines on one physical server. Virtualization technology allows IT organizations to gain all the benefits of server isolation, while avoiding the costs associated with purchasing extra server equipment. Virtualization is also the critical technology for building private clouds, which offer major advantages such as lowering the costs of capital equipment, facilities, and administration while improving data security, network reliability, and disaster recovery. Other useful server management options are network monitoring software, Microsoft WSUS, and remote system management hardware. Progent's certified server management consultants can help you in all areas of server virtualization and administration to enable your business to cut expenses and save time.
Progent's certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, tune your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, train your IT management team, create a corporate-wide security plan, automate network management, help with creating applications, and generate and validate a DR/BC plan.
Zero Downtime Clustered Servers Integration Services
DoubleTake/Carbonite Software offers a family of products intended to deliver small and midsize businesses a variety of affordable solutions for replicating and restoring vital applications including Exchange, SQL Server, Blackberry, and SharePoint. Progentís disaster recovery planning experts have in-depth backgrounds integrating DoubleTake/Carbonite technology into small business IT systems to achieve a high state of fault tolerance and disaster recovery capability at a budget-friendly cost.
In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, upgrade support, and one-on-one or group webinar training classes tailored to address your particular requirements. Progent's consultants also can help you build and support a protected, robust server and communications foundation to support your ERP, MRP and accounting applications.
With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows organizations to realize the full advantages of adding smart traffic control into their IT infrastructures. Cisco's switching product line allows you to enable features to make your IT network sufficiently available to accommodate real-time needs, scalable to facilitate future growth, secure enough to protect restricted information, and capable of differentiating and managing all traffic to streamline network operations. Progent's Cisco certified engineers can help you select and integrate Catalyst switches that make sense for your business. In addition, Progent's CISM and CISA certified security consultants can help you develop a strategic protection policy and configure Cisco Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2950 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Progentís IT outsourcing services provide economical computer consulting for small companies. Whether it involves planning network architecture, creating an in-house Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your system, or building an on-line eCommerce solution, outsourcing your network technical services can contain costs and eliminate uncertainties, permitting IT support expenses to grow in a more moderate and controlled fashion than is feasible by building up a large, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and flyers tell you how Progent can help you build a protected and robust network architecture for your vital applications powered by Windows such as Microsoft Office XP, Office 2003, and Office 2000.
High-Availability Clustered Servers Support and Setup
Progent's Citrix experts can assist your organization to evaluate the business value of the various editions of Essentials for Hyper-V, help you to integrate Citrix administration tools with your Microsoft Hyper-V environment, and show you how to deploy Citrix Essentials for Hyper-V to enhance the performance, availability, flexibility, and recoverability of your virtualized environment while lowering the cost of equipment and operations and simplifying administrative processes.
Microsoft Windows 8.1 is engineered to power computers ranging from smart phones and tablets to engineering workstations. An abundance of innovative capabilities, such as touch screen support and signature tile user interface, offer a wide range of advantages for companies who understand how to exploit them. Progent's Microsoft-certified experts can help get your business up the learning curve with Microsoft Windows 8.1 and show you how to gain significant business advantage from the product's many technical enhancements.
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that improves cloud integration, works with the most popular handheld devices, allows one-time sign-on with Microsoft Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates new Workflows, expands the Web Client, and delivers over 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants have the broad knowledge and experience to resolve the critical technical and business challenges involved with upgrading to Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will optimize the business value of your investment in this powerful product.
For small and midsize businesses, network security and compliance is excessively complex to stay ahead of but too risky to overlook. The largest biggest enterprises have been breached, and the top cloud service providers have on occasion been knocked out. It seems as though there's no place to hide. Progent has made it affordable for small and midsize organizations to implement vital IT security projects successfully by providing the advantage of billed time to the closest minute without any minimum billing for online support. This means you can have the help of a seasoned computer consultant to deliver precisely the knowledge you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any level of network security including security audits, malware defense and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a complete security strategy.
Progent offers national urgent technical support and consulting services for companies who operate UNIX, Linux, or Sun Solaris networks or whose information systems feature a mix of UNIX/Linux and Microsoft Windows products. Online technical support offers optimum leverage for your information technology dollar by extending user productivity and shortening the time billed for computer repair services. Sophisticated online access tools and skilled technicians and consultants combine to enable Progent to solve the majority of network issues without wasting time and expense by going to your location. In the vast majority of situations your network issues can be remediated over the phone or via a combination of phone support and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP certified security specialists to assist you with the toughest network problems.
Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer remote or on-premises configuration and debugging support to help you to plan, implement, upgrade, optimize, manage and debug Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to integrate your wireless ecosystem with your wired network and cloud-based resources to create a seamless enterprise connectivity foundation that is simple to administer and expand. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and setup of Aironet Wi-Fi access points to accommodate your specific office design, building structure, and anticipated workloads.
Zero Downtime Clustered Servers Online Support Services
Progent can provide the support of a certified VMware VCDX consultant to help you design, configure, administer and repair VMware vSphere-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid cloud systems. Progent can provide advanced expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for managing private and public cloud and hybrid cloud environments that provide maximum uptime, fault tolerance, and application mobility.
Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of all sizes to build a manageable and protected communications environment that supports a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web conferencing with app sharing, and both IP and PSTN calling enabled for a wide assortment of desktop and handheld clients. Progent's Microsoft-certified Lync 2013 experts and system integrators can assist your company to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-based (via Microsoft Lync Online) or mixed topology appropriate for your present and long-term plans, deploy Lync 2013 in a way that expedites your ROI, and deliver live webinar and onsite training to your management staff and end users. Progent offers in-depth expertise in critical pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with key Microsoft Office and Office 365 applications including Outlook and PowerPoint.
Progent can assist your business to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy change management platform or assist you to enhance your current SCCM 2012 ecosystem to accommodate your changing business requirements. Also, Progent can help you to create a software foundation that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft technologies including Active Directory Domain Services, SQL SSRS, and IIS.
Progentís Microsoft certified professionals can offer small and medium size companies expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that opens the door to the rapid development of enterprise-class business applications that can give your business a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to providing expertise, support and problem solving services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information system. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.
Progent can help you with any stage of Microsoft Azure integration such as requirements analysis, prerequisites assessment, system architecture, pre-production testing, implementation, centralized management, performance optimization, software license controls, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can assist you to configure and debug firewalls and VPN tunnels so that your users can safely connect to Azure services, and Progent's Microsoft-certified consultants can help you set up key Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help your organization to create a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure services.
Progent's certified Windows Server 2019 experts can help your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major enhancements in scale, performance, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
Progent's Microsoft-certified engineers offer cost-effective remote technical support and development services to help your business to plan, deploy, administer, and maintain Microsoft SharePoint 2010 installations that can include web sites able to function as intranets, extranets, document and media management tools, wikis, data marts, business analytics, enterprise search engines, Visio-driven workflows, and other tools to support and enhance teamwork. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with third-party data sources as well as with Microsoft's popular desktop programs like Office Excel, Word, PowerPoint, and Visio. Progent can assist your business to upgrade from previous versions of SharePoint or move a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 solution.
Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the capability of your current Windows 2K Servers and can simplify system management, offer tech support and troubleshooting, and strengthen security. Progent can also help you design, rationalize, and execute a strategy to migrate from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is expert in designing test programs to reduce the technical risk involved with migrating to Windows 2003 Server by uncovering possible hardware and software compatibility problems.
Progent's network professionals can help you evaluate the possible benefits of Hyper-V-powered virtualization for your company, perform test installations to verify Hyper-V's compatibility with your line-of-business applications, assess your network and server architecture for optimal performance with virtual server technology, assist you in migrating to Windows Server 2008 and configuring Windows Hyper-V, train your network management personnel to monitor and manage Hyper-V, provide expert consulting support for enhancing the security of your virtual servers, design and test business continuity procedures that maximize network uptime, and provide continuing consulting and maintenance including low-cost remote troubleshooting and turn-key Help Desk outsourcing.
Progentís National Support Center provides nationwide remote help for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified support engineers provide phone help and remote direct network connection to troubleshoot and repair network problems quickly and economically. The scope of IT experience represented by Progent's staff of country-wide service professionals allows Progent to escalate even the toughest network issues to competent experts as needed.
Cisco offers an extensive product line of routers that includes appliances built to deliver the protection, performance, and reliability required by customers ranging from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and network availability. Progent can help you choose and configure Cisco routers to establish a solid infrastructure for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, extend your network to customers and partners, and support a more mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS platform, including Cisco's 800 family of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.
Les Kent has a 35-year history of effective network integration, business management, sales, and operations. He has demonstrated a knack for developing sophisticated information technology solutions during his time as as a system architect, software developer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and global corporations.
Progent offers access to the cost-effective support of online Internet connectivity consultants to help your organization to assess or update your Internet services so your Internet access solution aligns with your business requirements. Support services available from Progent include evaluation of your current bandwidth utilization, vendor and service plan comparison and ordering, network provisioning, and managing a seamless move to a different ISP and/or service plan. Provisioning can include optimizing existing routers and deploying new ones, implementing firewalls, and designing dependable BGP configurations.
Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager 2007 and also have fast access to Progentís Microsoft Certified network support experts. With Progent's affordably priced network service programs, small and midsize organizations can select a basic Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small business networks enterprise-class availability, security, and performance.
Progent's Support Program for IT Service Firms lets you take advantage of Progent's information technology engineers while retaining your own brand as a transparent extension of your IT services staff.
Progent is convinced that a well architected and implemented information system can be a crucial piece for enabling any firm's growth, and we follow this philosophy in our own system environment. Progent has created a non-stop virtual office infrastructure that allows our in-house consultants and certified contractors to deliver rapid and effective service, cooperate easily on sophisticated projects, and gain from professional and personal growth by being part of a dynamic business culture of self motivation and freedom.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small company's production servers in an environment that delivers the highest level of availability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting services are based upon proven virtualization technologies that allow small and midsize businesses with multi- platform IT systems to economize dramatically on the costs of capital equipment, infrastructure maintenance, and IT administration while achieving world-class fault tolerance and an unprecedented degree of vendor independence.
Progent can provide the support of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the core competencies and worldwide standards of performance that information security professionals are expected to master. CISM gives executive management the assurance that consultants who have earned their CISM credential have the experience and capability to provide efficient security management and support services.
Progent's Microsoft-certified consultants can deliver affordable online and onsite support to carry out your migration to Microsoft Exchange Server 2010, generate thorough documentation of your upgraded messaging system, educate your network support staff and users to get them ramped up quickly on Microsoft Exchange Server 2010, and offer continuing administrative consulting and engineering help. Progent can also help you migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Dynamics GP/Great Plains 2010 software is a full-featured business management and analytics solution that unifies information and processes throughout your company, communicates easily with other applications, and connects workers, clients and vendors unrestricted by time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 provide functionality for accounting, management reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can show you how to install and manage a reliable, protected computer and communications environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your company exploit the full power of Dynamics GP 2010.
Progent's Microsoft consultants can help your company to evaluate the value of Lync Server for your business and can help you to design and carry out a deployment of Lync Server 2010 that unifies the control of Instant Messaging and Presence and increases the productivity of your in-house employees, telecommuters, and mobile workforce. Progent's consultant's can in addition help your company to perform an efficient upgrade to Microsoft Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how you can run Microsoft Lync Server 2010 to enhance the collaborative capabilities of MS Office programs, and provide webinar training and continuing technical support for Microsoft Lync and other Microsoft technologies.
Microsoft allows you to create transparent hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have some mailboxes located at your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any phase of planning, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on schedule and on budget.
Microsoft Windows Enterprise Directory requires significant hands-on experience to configure optimally across an enterprise. Progentís Microsoft Certified engineers are experts in designing, integrating, and maintaining sophisticated Enterprise AD installations. Progentís areas of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy beta software configuration objects in online AD systems, and fixing failed installations of AD and Active Directory-integrated applications.
Progent's background delivering Microsoft .NET support and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools make it possible to design custom line-of-business programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can help you design reports that let you track your business more effectively, turning raw information into valuable insights into your company and customers.
Progent's veteran team of network consultants and subject matter experts have extensive background delivering remote and on-premises assistance for organizations of all sizes who want to integrate Android phones into their IT networks so that mobile clients can work together from virtually anywhere. Progent offers the range of skills to resolve technical problems that involve numerous manufacturers and that entail a combination of older and up-to-date technology. Progent provides cost-effective online technical support to help you with any facet of designing, deploying, managing and troubleshooting your BYOD solution. Progent can provide occasional technical support to assist you to handle particularly challenging technical issues, or Progent can provide comprehensive project management support to help you finish strategic network projects on time and within budget. Progent can assist with local, cloud-based, or hybrid networks and can provide expertise with all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or one-on-one classes to help you manage and operate Android phones efficiently.
Progent's ProSight family of managed IT services are designed to provide organizations who maintain small internal IT support teams with low-cost access to world-class management platforms and consulting experts. Advantages of Progent's ProSight catalog of managed IT services include flat-rate IT management expenses, automation of common management processes, continual adoption of the latest information technology, graceful transition from older systems to modern solutions, close fit between information technology with strategic objectives, guidance from veteran IT consultants, and allowing management to focus on business rather than fast-evolving computer technology.
Progent's Juniper Networks-certified network consultants can help your company to plan and deploy Juniper Firewall/VPN technology, optimize and troubleshoot your infrastructure, and migrate smoothly from outdated equipment to current releases. Progent's Junos OS consultants can also provide expertise with Juniper's flagship network operating system to enable you to simplify the administration and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help you maintain environments that include a combination of Juniper's software platforms.
Progent provides consulting for security analysis products including LANguard from GFI for performing a variety of automatic system auditing scans to identify potential security problems. Progent has extensive experience with security auditing tools and can show you how to make sense of testing reports and react appropriately. Progent can help you design protection into your company processes, configure auditing applications, define and deploy a protected network environment, and suggest policies to optimize the security of your IT system. Progent's security consultants are ready to show you how to set up a firewall, design safe remote connectivity to email and data, and integrate VPN. Progent's qualified security consultants can test the security of web software and can conduct extensive security audits of company-wide security to determine your organization's compliance with important international security standards including FISMA, NIST, and ISO.
Progent's Computer Helpdesk Outsourcing Support Services for PC desktop support are designed especially for small organizations who require fast availability of a Help Desk Call Center with professional telephone support and full escalation capability but who have to work within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Services include: Helpdesk Phone Support, Secure Remote Access Provisioning, Initial System Assessment, Problem Escalation, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
Progent is a Microsoft Certified Partner with special competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the top customer satisfaction and are afforded the closest working relationship with Microsoft. The understanding, skills, and commitment needed to earn the status of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your company better technical solutions for your IT system.
Progent can provide the expertise of Microsoft-certified consultants and experienced software developers, database administrators, project management experts, network infrastructure architects, disaster recovery planning specialists, and certified security consultants to help you to assess the potential benefits of Microsoft SQL Server 2012 for your business, set up pilot systems at your site or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from legacy database solutions, and define an efficient and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent has a long background delivering a full-spectrum of online IT support and emergency repair services to local governments and school districts across the U.S. Progent is one of the pioneers in providing expert remote network consulting and has provided network support to organizations in all 50 states. Remote support saves travel expenses and resolves issues more quickly than onsite support.
Progent's certified wireless consultants can help organizations of all sizes to plan, deploy, administer and repair Cisco Aironet wireless AP solutions to achieve the performance, range, capacity, expandability, security compliance and ease of management needed for seamless connectivity between wireless and wired networks. Progent can provide affordable online and onsite support for end-of-life and new-generation 802.11ac Aironet APs and Progent can assist your business plan and maintain deployments of indoor and outdoor Aironet APs.
Progent can help you to plan and manage hybrid ecosystems that support Windows and Linux systems and applications in either cloud-only systems or in hybrid topologies that utilize on-premises IT assets as well as public clouds. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of cloud migration services such as Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of background delivering advanced consulting services online, and Progent can help you complete your cloud integration projects on schedule and affordably.