Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered units engineered as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE wireless infrastructure experts can provide remote or on-premises configuration and troubleshooting services to help your organization to design, implement, upgrade, optimize, administer and debug Cisco Small Business Wi-Fi AP environments of any scale or architecture.
Progent's Cisco-Certified network engineers can assist you to use Cisco's network management utilities along with a selection of specialized third-party applications to create a complete network management strategy to keep your environment operating reliably, fully utilize expensive resources, guard your data, revive quickly from hardware failure or malicious attacks, and enable you to expand or repurpose valuable resources sensibly and affordably as your company grows.
Progent's Microsoft-certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your organization, develop test environments and rollout plans, optimize your network for local, multi-location, cloud-based, and hybrid environments, train your IT management team, develop a corporate-wide security strategy, streamline network management, help with creating applications, and build and test a disaster recovery/business continuity plan.
Progent can assist your business to understand the many subscription plans offered with Office 365 and configure your network with Office 365 so you realize top business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to create and maintain hybrid networks that transparently combine on-premises and cloud products and services.
Microsoft SQL Server 2016 introduces significant improvements in speed, scale, data security, availability, mobile computing support, plus integrated business intelligence. Innovations include PolyBase for handling structured and unstructured files simultaneously for big data applications, Jason support, Dynamic Data Masking, Mobile Report Publisher, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified consultants can provide online and onsite expertise to help businesses of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and SCOM.
Progent's Microsoft consultants can assist you to evaluate the value of Microsoft Lync Server 2010 for your environment and can help you to plan and carry out a deployment of Microsoft Lync Server that consolidates the administration of IM and Presence and improves the productivity of your in-house staff, at-home workers, and mobile workforce. Progent's consultant's can in addition help you to perform an efficient upgrade to Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, interface Microsoft Lync Server with Microsoft Exchange, Microsoft SharePoint, and SQL Server, show you how to run Microsoft Lync Server to improve the collaborative functions of MS Office programs, and provide webinar training and ongoing technical support for Lync Server and other Microsoft technologies.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
VMware's NSX virtual network platform allows you to build complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high level of automation independent of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also enables transparent testing for disaster recovery, upgrades and patches and can produce audit reports to verify full service recovery, validate SLAs and demonstrate compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly recover the entire virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to design, configure, test and maintain a DR system based on VMware Site Recovery Manager and VMware NSX.
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, enhancing and fixing Microsoft SCOM solutions and offer organizations of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs according to best practices for monitoring network fabric as well as Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or on-premises technical support to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.
Progent can provide the assistance of a certified VMware VCDX consultant to help you plan, configure, manage and troubleshoot VMware vSphere-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid cloud systems. Progent can provide world-class expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that provide maximum availability, data security, and application mobility.
Before Progent’s MOM-based solution, system issues were approached reactively, after users were impacted by them. With the help of proactive, computer generated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to ward off system troubles before they grow to be critical enough to impact network availability. Because of MOM, Progent can deal with potential problems before clients are aware that the problems are there. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class reliability, security and performance.
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines administration through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating VoIP equipment and subscription services, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications experts offer online and onsite support to assist your company to manage and repair your existing Lync Server 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist your organization to design and execute a smooth Skype for Business upgrade.
Progent's short-term staff augmentation services allow you to meet sudden increases in demand for IT professionals without incurring the expense and hassle associated with vetting and hiring reliable technical help and without increasing your permanent workforce.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of rigorous testing and extensive work with information security architecture. ISSAP consultants possess in-depth understanding of access management systems and techniques, telecommunications and network infrastructure security, cryptography, needs evaluation, business continuity and DRP, and physical security. Progent's ISSAP-certified security specialists can help your business with all aspects of architecture security.
Progent can assist you to evaluate the wealth of subscription plans offered with Office 365 and configure your network with Office 365 so you realize maximum business value. Progent offers expertise with cross-vendor networks that include Windows, macOS, and Linux technology. Progent can also assist your business to create and manage hybrid ecosystems that seamlessly combine local and cloud resources.
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered services. Unlike many independent consultants or local support organizations who offer minimal documentation or specifics of tasks performed, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the support reports sent by every staff member to each customer. The practice of detailing and organizing support activity allows more efficient service and avoids a variety of typical problems such as when a support client is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
Progent offers affordable remote consulting to assist your business to design, configure, and troubleshoot any aspect of your iOS and Windows integration solution and is available for quick jobs to help you through occasional technical roadblocks or major engagements to help you complete business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you build or maintain a resilient, secure and scalable infrastructure that aligns with your mode of computing. Progent also offers remote and onsite training to show you how to manage and use your iOS devices in a safe, team-oriented environment that optimizes the strategic value of your IT network.
24x7x365 Microsoft Certified Expert High Availability Server Clustering Support Outsourcing
Office 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and other email components to lower hardware costs and administrative overhead. You can use Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online support to assist your organizations to assess the potential advantages of Exchange Online, design a network topology that fits your business needs and IT budget, carry out an efficient migration from your existing Exchange organization to one that incorporates Office 365 Exchange Online, train your IT team and end users, and deliver as-needed consulting and troubleshooting.
Microsoft allows you to create seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange systems. This allows you to have certain Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is completed on schedule and on budget.
ProSight Data Protection Services ECHO provide small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup processes and enables fast restoration of critical data, apps and VMs that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver advanced support to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, whenever needed, can help you to recover your critical data.
Progent's consultants offer Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and email help, network protection services, and one-on-one training. Progent can help clients to upgrade to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can offer help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with iPhone integration and iPad management, or moving to Apple's iCloud. For computer environments based solely on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, configuring and maintaining a network environment that is available, secure, efficient and aligned with your organization's objectives.
The Helpdesk service delivery structure used by Progent offers small organizations an dependable option to reliance on freelance service individuals by offering extensive expertise accessible to multiple engineering teams, optional round-the-clock access to urgent assistance, escalation capability to world-class experts for solving the most complex problems, support consistency and dependability, quick follow through overseen by veteran IT service administrators, a selection of easy-to-use techniques for requesting service tasks, and a high level of progress visibility made possible by trouble ticket updates and accessible through a web-based portal.
Progent's certified failover clustering consultants can assist you to assess the advantages of adopting Windows Server 2012 clustering to create an advanced high-availability/disaster recovery strategy, help your organization to plan and install a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual ones, and help you to automate the management of failover clusters.
Progent can help your it team to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-based systems or in hybrid architectures that combine local IT assets as well as public clouds. To help you to incorporate public clouds with physical datacenters, Progent offers a variety of cloud migration services such as Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of experience delivering advanced consulting services online, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.
Progent’s Co-managed Help Desk service makes it possible for your business to share responsibilities for Help Desk services seamlessly between your IT team and Progent's roster of seasoned desktop support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution built around the top shared PSA platform for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent offers national remote technical support and troubleshooting services for businesses that run Sun Solaris networks or whose IT systems include a mix of Solaris and Microsoft Windows products. Online technical support offers maximum return for your IT dollar by extending client productivity and limiting the time charged for network analysis and repair. Advanced remote support technology and skilled technicians and consultants combine to enable Progent to handle most IT problems without wasting time and expense by traveling to your location. In the vast majority of cases your IT issues can be dealt with by telephone or through a combination of phone support and online access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP certified security professionals to help you with the toughest system problems.
Progent offers a wide array of affordable consulting and support services to help your business to deploy, configure, troubleshoot, and administer desktop PCs and notebooks powered by Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer onsite or online technical support for single computers or laptops or work with your business to plan and implement a company-wide rollout of new or updated operating system platforms and applications. Progent can also supply engineers and technicians to assist you to prepare for and complete an office relocation or consolidation organized to produce the least possible disruption of your business.
Progent's Citrix-certified consultants can help your organization to evaluate the potential strategic benefits of the various versions of Citrix Essentials for Hyper-V, help you to integrate Citrix management tools in your Hyper-V network, and demonstrate to you how to deploy Citrix Essentials to enhance the responsiveness, availability, consistency, and fault tolerance of your virtualized environment while reducing the cost of resources and support and simplifying administrative tasks.
Progent can provide rapid remote support from Cisco CCIE networking experts. Progent's CCIE consultants can link to your environment using powerful remote support utilities to deliver quick and affordable analysis and remediation of critical network infrastructure problems.
Progent offers Microsoft Windows 2003 Cluster Server support to help your business implement fault-tolerant clustered servers that can deliver 24x7 uptime. Windows cluster servers for zero-downtime systems include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Server Cluster. By assisting you t build high availability clustered server environments powered by Windows Server 2003 Cluster, Progent’s Certified Windows consultants make sure that your zero-downtime clustered servers are set up to maximize the strategic value of your information network.
Besides providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade assistance, and one-on-one or group online training classes customized to address your particular requirements. Progent's consultants also can help you integrate and support a protected, robust server and communications foundation to run your ERP, MRP and accounting solutions.
Progent can provide affordable online assistance to assist your business to design, configure, and fix any aspect of your iPhone and Windows integration efforts and is available for short-term jobs to help you get past occasional technical roadblocks or major engagements to help you complete large-scale projects on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you build or maintain a resilient, protected and efficient network infrastructure that is best suited to your computing model. Progent can also provide remote or onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, team-oriented environment that optimizes the business value of your information system.