Progent offers one-on-one training customized for people who wish to broaden their understanding of the macOS and OS X operating system, Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar training for Mac application software.
Progent's ransomware consultants can assist you to evaluate your ransomware vulnerability, monitor and guard your network, assist with negotiating a settlement with a hacker, and restore a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Progent can assist businesses of any size to adhere to best practices to configure SCVMM 2012 hosts, networking, storage, and library resources; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your company to migrate from an earlier edition of SCVMM or from another management platform, and Progent can help you to enhance and troubleshoot your current SCVMM ecosystem so you get the highest possible business value.
Progent's consultants offer Mac users a variety of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and email help, network protection services, and one-on-one training. Progent can help businesses to migrate to macOS from OS X or earlier editions of Mac OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone integration and Apple iPad management, or moving to Apple's iCloud services. For computer environments based solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of planning, configuring and maintaining a network infrastructure that is available, secure, efficient and able to achieve your company's objectives.
Progent provides three essential types of Contact Center support including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco professionals offers your clients instant access to a dependable technical group with years of experience delivering phone support and online troubleshooting for IT systems powered by Microsoft technology. Progent's concentration is on giving the support Call Center a positive reputation as a solid contributor to business productivity. Progent's target is to fix and not merely record problems.
Progent's CISSP-premier network security consultants can assist businesses of any size with any facet of IT security. Progent can help create efficient cybersecurity solutions that guard a small business against advanced threats or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that support local, online, and mobile clients sharing IT resources spread over a mix of physical datacenters and public and private clouds.
Progent can provide fast and affordable remote access to an authorized Oracle database administration expert or an Oracle application programmer. Progent can provide comprehensive database administration services for any version of Oracle's RDBMS platform and can also assist you to design, create, enhance, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also offers support for Streams replication technologies and Oracle Recovery Manager.
Microsoft allows you to create seamless hybrid networks that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have some Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can help you with any facet of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is completed on schedule and on budget.
Remote continuous monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the proper operation of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management technology has progressed to the point that companies of any size can afford a level of protection that was once reserved for large enterprises. Progent offers several RMM options delivered as economical services designed to help you to identify and fix a most network issues before they can impact productivity.
Progent offers IT services for mid-size businesses who have 100 to 250 network users. The medium size company or office has typically been an underserved segment of the market for network support expertise. The overhead and service access models of major third-party support firms make them excessively costly for the ordinary mid-size business or small medium business (SMB), which usually relies on a minimal information technology budget with which to support an information network whose complexity and sophistication are often similar to the information systems of much larger enterprises. Progent's support delivery model, which takes great advantage of online support, virtual network technology and 24x7 network monitoring, dramatically lowers the network support costs of an SMB while offering the mid-size company with enterprise-level support from certified, IT experts with background in a broad array of small business network solutions. If your medium size organization or small business is looking for the quality of network help needed by a medium size office without budgeting enterprise prices, you need Progent.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide affordable remote and on-premises consulting, software development, and troubleshooting services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based resources into a seamless intranet system.
Progent's Cisco-certified wireless technology consultants can help you to deploy, administer, and troubleshoot Cisco Small Business Wi-Fi Access Points.
Progent's Cisco Meraki Wi-Fi AP consultants offer online and on-premises support services to help organizations of any size to design, deploy, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and manage Meraki-based wireless networks for environments that range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products including Catalyst and Nexus switches, routers and firewalls to build a cohesive ecosystem that provides identical access, responsiveness, security, manageability and availability for wired and Wi-Fi clients irrespective of their location or computing device.
24x7 Cisco and Microsoft Certified Experts Technology Professional 64-bit Computing 64-bit Migration Specialist
Progent's Microsoft-premier consultants can help you to update your desktops from 32 to 64 bits. Progent can assist your company to calculate the risks and advantages of upgrading to 64-bit desktop computing, design an efficient upgrade process that minimizes operational interruptions, and offer inexpensive, expert remote support to aid your organization to configure 64-bit PC desktop operating systems and application programs on your current hardware.
Progent's Microsoft certified professionals provide small and midsize companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your business system from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many attacks that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your network protection through expert design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can assist your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.
Progent's consultants offer Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Microsoft Entourage and email expertise, network protection services, and custom training. Progent can assist clients to migrate to macOS from OS X or other earlier editions of Apple OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone support and iPad synchronization, or migrating to iCloud services. For business environments built solely on macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, integrating and supporting a network infrastructure that is available, secure, efficient and able to achieve your organization's objectives.
Progent offers companies of any size expert consulting for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security companies such as Palo Alto Networks, WatchGuard, Juniper, Fortinet, and Symantec. Progent can show you how to design a detailed security strategy and choose the right technologies from multiple suppliers to support your security objectives while staying within your budget restraints.
Progent is a pioneer in economically providing world-class network support to small businesses. Progent's achievement in handling the network support requirements of the chronically underserved small company market is the combined result of key technical and operational breakthroughs that have removed a great deal of the traditional expenses out of administering network service, injected unmatched professional skill into the support system, and dramatically accelerated the solution cycle.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies over 25 years of experience helping manufacturing and distribution companies to manage supply chains and streamline critical business processes in order to bring products to market fast and adhere to customer schedules dependably. Progent can provide the skills of an ERP specialist with over two decades of background working with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite services that spans from as-needed guidance to comprehensive solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, training, and database administration.
Progent's Wireless Consulting Services offer a convenient, affordable way for businesses of all sizes to deploy, manage, monitor and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's Microsoft-Premier SQL Server consultants can provide a range of services to help small and midsize companies to plan, deploy, administer, and repair MS SQL Server 2008 solutions so that they receive the maximum competitive benefit from Microsoft's state-of-the-art database management platform. In addition, Progent offers expertise for system infrastructure, company-wide protection, and custom software programming to increase the strategic advantage of your computer network.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco appliances for centralized management.
Cisco Nexus switches are designed to deliver the throughput, expandability, availability, cloud readiness, density, data protection and ease of management required to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and onsite consulting and troubleshooting expertise to assist you to create an optimal switch architecture, set up test systems to confirm your network design, deploy Nexus switches, define and implement effective policies, perform security vulnerability assessments, set up advanced monitoring, consolidate network resources through virtualization, analyze and repair switching and routing problems, maximize performance, perform capacity planning, and take advantage of the powerful zero-downtime capabilities incorporated into Cisco's Nexus family of switches. Progent's consultants can also assist you to migrate non-disruptively from outdated Nexus models or Catalyst switches to up-to-date Nexus switches.
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows fast recovery of vital files, apps and virtual machines that have become lost or corrupted as a result of component breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical data.
Progent's Citrix consultants can assist you to evaluate the strategic benefits of the various editions of Citrix Essentials for Hyper-V, help you to use Citrix administration tools with your Microsoft Hyper-V environment, and show you how to use Citrix Essentials to enhance the performance, uptime, consistency, and recoverability of your virtual network while reducing the cost of resources and support and simplifying administrative tasks.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent can provide enterprise customers the help of a certified NetApp consultant for online or onsite expertise for NetApp's entire portfolio of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN technology supported by Progent include SAN dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive updates, storage management, information assurance, high availability, and remediation. Progent offers Tier 3 support to help you to take care of issues with NetApp SAN environments efficiently following best practices.
Progent's consultants can provide cost-effective remote consulting and technical support services for Microsoft Windows Server Essentials. Progent offers full-service project management support so you can design and carry out an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
Even if your company has a minimal network services group and a modest IT budget, your information system can still have the same high availability and performance that once needed a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier IT professionals, the most recent network management software for 24x7 monitoring and alerts, and cost-effective support packages such as a help desk call center to keep your mission-critical business applications and hardware operating.
Progent's Cisco-certified Wi-Fi networking experts offer remote and onsite consulting and support services to assist your organization to plan, configure, administer, tune, and repair Wi-Fi deployments that utilize Cisco's Meraki access points. Progent can also assist your organization to design and implement hybrid networks that integrate local and cloud-hosted services and that provide seamless connectivity, enhanced security, unified management, and dependable performance for all your mobile and desktop devices.
Progent's Microsoft certified support team can help you design and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes network downtime, reduces long-term support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent offers the experience to finish your move rapidly and affordably. Progent's Exchange Server 2007 help, repair, and design offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Exchange 2007 Server.
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks firewalls to provide a next-generation cybersecurity ecosystem that spans your data center and cloud-based assets and guards any user at any location with any endpoint device.
Small to middle size companies can now get all the benefits of Microsoft System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco certified IT support professionals. With Progent's affordably priced network service packages, mid-size organizations can choose a basic co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to provide small company information systems enterprise-class reliability, protection and productivity.
Immediate Fault-tolerant Clustered Servers Support and Integration
ProSight Reporting is a growing family of real-time reporting tools created to work with the leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent can provide the services of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management (ERM) strategy based on best practices promoted by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget.
For more than 20 years, Progent has delivered budget-friendly IT design, integration, debugging, security services, and development for information networks of all sizes.
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver web-based management and world-class security for your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further layer of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email that stays within your security perimeter.
Microsoft SQL Server 2008 offers powerful, standardized tools to computer professionals and network users, reducing the difficulty of creating, integrating, administering, and using enterprise data and analytical applications in environments ranging from handheld devices to corporate information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 call for a network consultant with hands-on experience and broad knowledge in planning and deploying information-based, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Progent's Microsoft-certified consultants average over 10 years of background delivering email support for customers that range from small offices to global corporations. Progent provides economical support for all editions of Microsoft Exchange Server to strengthen email and virus security, configure high availability email environments, and facilitate off-site and mobile email access. Progent's Exchange support services can assist you in designing and implementing a move from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange Server 2019. Progent provides integration help for Windows 10 and Windows 11 clients running Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for popular browsers. For email virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard managed services.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's servers in an environment that delivers the maximum degree of availability and scalability and is also simple to move to another host. ProSight Virtual Hosting services are based upon proven virtualization technologies that enable small and midsize companies with mixed- platform IT systems to economize dramatically on the expense of capital equipment, system maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor flexibility.
Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and supporting email systems for clients in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email environment offers security, service continuity, easy connectivity for off-site and mobile users, time-saving administrative utilities, and productive integration with telecommunications. Progent offers consulting and support services for Microsoft Exchange 2016, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, Exchange 2007, Exchange 2003 Server, and MS Exchange 2K. Progent can also help small or medium businesses to migrate to Microsoft Exchange 2016 or MS Exchange 2013 Server.
Progent's certified Windows Server 2003 engineers offer computer support and IT consulting services for the complete line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Windows Server 2003 upgrade, integration, administration, and support services include system design, deployment, project management, on-site and off-site technical support and troubleshooting, Help Desk services, expert security consulting, turn-key outsourcing, and expert co-sourcing.
Progent's Microsoft-certified consultants can help you design, document, implement, manage, and troubleshoot a system-wide migration to 64-bit server and desktop OS software and applications. Progent can help you test your 64-bit infrastructure to verify that it supports all of the key 32-bit applications which you want to retain as well as the new 64-bit editions of software you wish to run.
Configuration Manager automates application and device provisioning across multiple sites, streamlines security and compliance settings control, keeps track of network assets, protects against corporate data leakage, performs network health monitoring, allows safe self service, and offers a common point of control for administering multi-operating system ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud experts can assist you with any aspect of planning, implementing, using and troubleshooting a SCCM deployment for on-premises, cloud, or hybrid networks.
Progent's Juniper-certified NetScreen consultants can assist you to install and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to the latest Juniper technologies, and troubleshoot infrastructure problems in all-Juniper or mixed-technology systems.
If your company computer system combines Solaris technology with MS Windows, Progent can show you how to incorporate your servers into a unified environment that allows all your OS platforms to coexist for easy management, transparent dataflow, high reliability, superior throughput, and strong protection. Progent's Solaris and MS Windows coexistence support services feature network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online technical support and troubleshooting, on-site technical support, and Help Desk support.
Progent's certified Microsoft Office and Microsoft 365 consultants can help companies to incorporate Office desktop and Microsoft 365 apps including Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a cohesive productivity solution that provides fast ROI and promotes better business outcomes. Progent can assist your company to integrate Microsoft Office or Microsoft 365 apps with each other and with additional core Microsoft technologies including SharePoint, Microsoft Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent can also help you to fix compatibility problems between different versions of Microsoft Office desktop and can provide customized online instruction to individuals or groups.
MS Communications Server delivers Instant Messaging and presence in a scalable, enterprise-grade package offering enhanced security, seamless integration with other Microsoft software, an expandable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product offers lower costs and improved operational efficiencies, enhanced worker output, and better IP protection. MS Communications Server 2007 has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence experts can provide online and on-premises support and mediation services for your Office Communications Server 2007 deployment and can assist you to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and carry out an efficient migration that will add significant strategic value to your information network
If you are producing UNIX or Linux applications on a network that has Microsoft Windows-based processors, desktops, and office applications, Progent offers comprehensive information technology outsourcing that allows you to focus on your field of high-value know-how without the continual hassle of maintaining your company information system. By using automated network monitoring and by providing remote and in-person assistance as your company needs it, Progent represents an affordable alternative for managing an information network that features high availability, protection, and efficiency. Progent's developer assistance services feature comprehensive information technology outsourcing, virtual server infrastructure, remote and on-premises support and repair, proactive network monitoring, and Help Desk services.
Progent offers cost-effective remote consulting to help companies of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN access and can show you how to create all-cloud or hybrid cloud networking models that efficiently integrate Amazon AWS services. Progent offers as-needed support to assist you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS platform on time and within budget.
Progent can assist your business to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy device and application management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing business needs. In addition, Progent can assist you to build an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect data related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of the time spent searching for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need when you need it.
VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a consistent process for restoring applications and services rapidly following an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and transparent site relocation, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, updates and fixes and can produce audit reports to verify full service restoration, validate SLAs and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to assist your organization to design, deploy, test and administer a DR system based on VMware SRM.
Server growth wreaks havoc on IT budgets and management resources. Server reduction via a virtual architecture offers lower total cost of ownership of servers and quicker return on investment, more efficient utilization of physical computers, simplified operations, increased system availability, and easier management. Common uses for virtual machines are hardware consolidation, low-cost hosts for line-of-business legacy applications based on obsolete operating systems, and affordable quarantine of software development or evaluation environments from production systems.
Progent's virtual classroom webinars provide small businesses the affordability, ease, and versatility of online seminars plus the proven pedagogic methods of seasoned instructors who employ advanced collaboration software to reproduce real-time, interactive learning environments. Progent can provide remote training for key desktop software including elements of Microsoft Office suite such as Microsoft Office Excel, Word, PowerPoint, and Project: Dynamics accounting and management information solutions including MS Dynamics GP (Great Plains); as well as other popular desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's certified failover clustering experts can assist companies of all sizes to assess the benefits of utilizing Microsoft Windows Server 2012 clustering to create an advanced fault-tolerant/disaster recovery solution, assist your organization to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual machines, and show you how to streamline the administration of clustered servers.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and onsite consulting, software development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based infrastructure into a seamless information management system.
Cisco's Meraki MS family of switches are designed for environments that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online consulting to assist your company to plan and implement an efficient network solution that incorporates Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-based management tools, define policies to maintain security, create and validate a disaster preparedness strategy, and troubleshoot issues associated with any aspect of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to build a cohesive networking infrastructure.
If your company operates a Solaris network or a mixed-platform IT environment, Progent's CISM and ISSAP-premier security specialists can assist your whole organization in a wide range of security topics such as security management practices, security design and strategies, access management products and techniques, applications development security, operations security, physical security, communications, network and Internet security, and disaster recovery preparedness. CISM, CISSP and ISSAP stipulate the core skills and worldwide standards of performance that information security professionals are required to master. These accreditations give IT management the assurance that consultants who have achieved their CISM or CISSP certification have demonstrated the background and knowledge to offer effective security support and consulting help.
Progent's Microsoft authorized experts provide several service programs to help medium-size and large businesses create an efficient and successful in-house Computer Support Help Desk. Progent's consulting services include ROI analysis, process analysis and improvement, management reporting, education of internal staff, and documentation of procedures. Progent's Software Selection and Integration Services help organizations sift through the various top level Help Desk software packages on the market and decide what packages might be excessively expensive, lack critical features, or align badly with your company's corporate culture. Progent also offers short-term staffing for companies who want to augment their internal Help Desk staff for occasional tasks or to substitute for vacationing or incapacitated workers.
Progent's Mac consultants can support the creative facets of Mac environments by providing help services and education in graphics, audio, and motion video. Progent's support professionals offer help in a range of Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's wireless engineers can help small businesses plan, choose, evaluate, deploy and support secure building-to-building wireless bridging products that integrate transparently into your existing network while providing a level of protection that matches or exceeds wired connections. Progent offers expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you select and deploy the wireless link solutions that match your company needs.
Years of experience delivering Microsoft expertise and Cisco network consulting has allowed Progent to develop an unmatched capability for supporting branch offices that need IT help with the responsiveness associated with with small organizations but which includes effective client interaction, thorough documentation, and compliance with corporate IT protocols. If your corporation has a sales office located anywhere in California or any area served by Progent's engineers, Progent can offer a wide array of onsite and remote IT support services and network design expertise.
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, optimizing and troubleshooting System Center Operations Manager environments and offer companies of any size expert online or on-premises consulting services for SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also help you to import and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or on-premises technical support to help you to fix serious issues detected by SCOM 2012.
Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for more than 20 years and Progent has provided system integration, software development, training, and troubleshooting since the product's original release. Progent can provide high-level expertise for upgrading legacy Dynamics GP deployments. Progent can assist you to plan, pilot, and carry out an efficient upgrade from a a legacy release to the newest edition of Microsoft Dynamics GP.