Additional Topics of Interest

24-7 Ubiquiti AP Professional
Ubiquiti Security Gateway Professional

Progent offers quick access to the expertise of veteran Wi-Fi specialists who can help you to assess the value of Ubiquiti UniFi wireless access points for your business and help you to design, install, maintain, and troubleshoot your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to assist you to choose, provision, and position UniFi Wi-Fi access points for your required signal coverage and throughput.

Mid-size Office Small Office Computer Consultant
Midsized Company Security Consulting Firms

Progent provides technical support for medium size companies with 100 to 250 network users. The medium size company or office has traditionally been an overlooked part of the market for IT consulting services. The overhead and support delivery models of major third-party support firms make them too expensive for the typical small company or small medium business (SMB), which usually relies on a minimal IT budget with which to support an IT system whose complexity and sophistication are often similar to the networks of much larger enterprises. Progent's support delivery model, which takes full advantage of online service, virtual network technology and proactive server monitoring, dramatically reduces the network maintenance expenses of an SMB while providing the small organization with big-company support from certified, world-class experts with background in a wide array of small business technologies. If your medium size organization or small business is searching for the quality of IT help appropriate for a mid-size office without paying enterprise costs, you need Progent.

UNIX with Windows Remote Consulting
24x7 Online Help Windows and Solaris

Progent can help you to plan and execute an efficient migration from a UNIX-based information system to a network based on Windows and suited for running Microsoft's powerful office productivity suites, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application experts can help you guard your data and minimize business disruption by developing an efficient migration strategy that preserves your current investments in UNIX application and technology. UNIX-to-Windows migration consulting expertise available from Progent include analysis of current environment, migration planning and validation, Microsoft Exchange migration support, information and application software migration, and server and mass storage transition and economization.

24-7 LockBit ransomware hot line Specialists
Remote Avaddon ransomware hot line Consultant Services

Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the spread of an active ransomware attack. Call 800-462-8800

Microsoft Windows 2003 Cluster Server On-site Technical Support
Technology Consulting High Availability Server Clustering

Progent offers Windows 2003 Cluster Server assistance to help your company implement non-stop clustered servers designed to provide 100% operation. Clustered Windows servers for high-availability systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. By showing you how too design non-stop clustered server solutions around Microsoft Windows Clustered Server 2003, Progent's Certified Windows engineers ensure that your fault-tolerant clustered servers are configured to optimize the competitive advantage of your information network.

Service Desk Sharing Support and Setup
Extended Call Desk Integration Services

Progent's Co-managed Help Desk service allows your business to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics.

Specialist QoS Test Lab
Business Continuity Testing Professional

The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for piloting line-of-business applications, developing cost-effective migration methodologies, assessing and tuning performance, planning or verifying disaster recovery strategies, resolving compatibility issues, and building training systems for the latest technologies. For Progent clients who lack sufficient internal resources to assemble proper test systems, the lab reduces capital outlay and engineering risk and helps keep vital network projects on schedule.

After Hours Migration Small Business
Small Office Remote Consulting

Progent's Microsoft and Cisco premier network engineers offer advanced support for a wide range of products and technologies and can provide that assistance online nationwide or in person in select cities across the United States and anywhere in . Progent offers online support for information systems powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a mix of Windows and UNIX-family technology. Progent also offers the expertise of Cisco CCIE network engineers for complex network problems, plus the assistance of CISSP-accredited security consultants to assist with high-level security design and troubleshooting. Progent has provided remote network support to businesses in all 50 states in the United States.

System Center 2016 Azure Integration Online Technical Support
Microsoft System Center 2016 Computer Engineer

Progent has more than two decades of background integrating, and supporting the key components that make up Microsoft System Center and can help you to design, deploy, support, and fix your Microsoft System Center 2012 R2 solution to optimize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent's consultants can help your organization to migrate to the latest version of Microsoft System Center from a previous release or from another datacenter management platform to provide the advantages of best-in-class provisioning, management automation, security, plus datacenter and application availability and performance monitoring.

Support Outsourcing Microsoft ISA Server
Urgent ISA 2004 Online Troubleshooting

Progent's certified Forefront Threat Management Server and ISA Server 2006 consultants can assist you to plan, deploy, and support a configuration of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that provides the firewall protection, performance and ease-of-use that your business needs.

ISA 2004 Server Support and Setup
ISA 2004 Standard Edition Server IT Consultant

Progent's Microsoft-certified ISA Server consultants have long experience configuring ISA Server-based security solutions for IT networks with many offices, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts can help your small business in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that supports your information security requirements without adversely restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.