Progent provides nationwide online phone support and consulting services for companies who operate Sun Solaris environments or whose IT systems include a combination of Sun Solaris and Microsoft technology. Online technical support provides optimum return for your information technology budget by extending client productivity and limiting the time charged for network repair services. Advanced remote support utilities and experienced technicians and engineers combine to enable Progent to solve the majority of network issues without wasting time and expense by going to your location. In most of situations your network issues can be dealt with by telephone or through a combination of telephone help and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM premier security professionals to help you with the most challenging network issues.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the progress of an active ransomware breach. Call 800-462-8800
Progent has put together two ultra-affordable service bundles intended to enable small companies to receive a professional network security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, a security expert runs an extensive test of your IT infrastructure from outside your firewalled perimeter to determine possible weaknesses in the security profile you present to the outside world. With Progent's Internal Security Inventory Checkup, an engineer executes a network scan from an authorized computer within your company firewall to assess your exposure to inside assaults. The two security inventory services are configured and executed from a protected remote location.
Progent's Cisco-certified wireless networking consultants can provide remote and onsite consulting and troubleshooting services to help your organization to plan, install, administer, tune, and repair Wi-Fi deployments that utilize Cisco's Meraki APs. Progent can also assist you to plan and deploy hybrid environments that integrate on-premises and cloud-based resources and that provide seamless connectivity, advanced security, streamlined management, and dependable operation for all your mobile and desktop devices.
Progent's Juniper-authorized network consultants can assist you to design and implement Juniper Firewall and VPN technology, optimize and support your infrastructure, and upgrade smoothly from discontinued equipment to the latest versions. Progent's Junos OS consultants can offer expertise with Juniper's flagship network control software to help you to simplify the administration and improve the security of your Juniper VPN devices and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations manage environments that incorporate a mix of Juniper's software platforms.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as half of the time wasted trying to find vital information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it.
Progent's veteran team of network consultants and application experts have years of experience delivering remote and onsite assistance for businesses of all sizes who need to integrate Android phones into their information networks so that mobile clients can be productive while on the go. Progent offers the breadth of skills to resolve network issues that involve numerous manufacturers and that entail a combination of older and up-to-date technology. Progent provides budget-friendly remote technical support to assist you with any aspect of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed technical support to assist you to handle especially stubborn IT issues, or Progent can provide comprehensive project management services to help you complete major network initiatives on time and within budget. Progent can help with local, cloud-centric, or hybrid networks and offers expertise with operating systems, apps, management tools and network infrastructure. Progent also offers customized group or individual training to show you how to manage and operate Android phones and tablets securely and productively.
Even if your company has a minimal computer support staff and a limited IT budget, your information system can still have the same high reliability and responsiveness that once needed a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network consultants, the most recent network management products for proactive monitoring and alerts, and cost-effective service packages such as a help desk call center to keep your mission-critical business applications and servers operating.
System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy restore capabilities for Microsoft environment. Data Protection Manager 2016 delivers application-aware backup for critical platforms like SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, supports virtual machines hosted by Windows Hyper-V and VMware, and integrates seamlessly with Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, deploy, administer, and repair an enterprise-wide backup/restore system built around SCDPM 2016. Progent can assist you to migrate from an older release of Data Protection Manager or from a legacy solution, and Progent can tune your SCDPM 2016 environment for on premises, colocated, cloud or hybrid deployment models. Progent offers remote or onsite support and can deliver as-needed expertise to resolve technical bottlenecks or deliver comprehensive project management services to help you complete your SCDPM 2016 deployment on time and on budget.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent practices knowledge transfer from Progent's support experts to clients. By teaching customers to deal with technical issues that are within their scope, Progent is able to concentrate on offering hard-to-find skills where Progent has little competition. Small companies who utilize trusted freelance service providers or who employ internal IT personnel benefit when Progent passes on knowledge about critical technology and proven processes to make their IT environments more reliable, protected, and efficient.
Remote management cards give IT managers complete control over a server without the requirement for a personal visit. Through these management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to design, implement, and manage a high-availability company network that incorporates remote server management cards and Progent can use these remote server management cards to provide low-cost remote technical help. Progent is familiar with a number of remote management cards including Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
Les Kent has a 35-year track record of effective network integration, business management, marketing, and operations. He has demonstrated a knack for creating elegant information technology solutions in his roles as as a network architect, software developer, project manager, deployment expert, and troubleshooter for small businesses, new ventures, and global enterprises.
Progent's Cisco-certified Wi-Fi integration consulting experts can help organizations to deploy, manage, and debug Cisco Small Business 100/300/500 Wireless APs.
Lync 2013, renamed Skype for Business, allows businesses of any size to create a manageable and protected communications environment that supports a BYOD computing style with instant messaging, presence, web conferencing with app sharing and whiteboard, and both IP and PSTN calling enabled for a wide range of stationary PCs and mobile devices. Progent's Microsoft-certified Lync 2013 experts and system architects can help your company to assess the advantages of Lync 2013, create an on-premises, cloud-based (with Lync Online) or hybrid model suitable for your present and future plans, deploy Lync Server 2013 in a way that expedites your return on investment, and provide live online and onsite training to your management staff and users. Progent has expertise in key pieces of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with popular Microsoft 365 applications such as Outlook clients and PowerPoint.
Progent's CISSP-premier cybersecurity consultants can help organizations of all sizes with any aspect of IT security. Progent can create cost-effective security solutions that guard a small business from modern threats or Progent can design, configure, and monitor a comprehensive security environment for hybrid enterprise networks that support onsite, online, and mobile users accessing network resources spread over multiple physical sites and public and private clouds.
Progent's Cisco-certified CCIE network experts can help you to maintain your current PIX 500 or ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, configure, optimize, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
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Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in key areas including secure multitenancy, flexible network infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consulting experts can assist your company to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut IT costs and enhance productivity.
Progent's certified Windows Server 2019 experts can help your company to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major enhancements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Progent's Microsoft-certified consultants can assist your company to streamline desktop update and patch deployment by providing expertise with administration tools such as Microsoft System Center Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.
Progent's Duo service plans incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Android, and other personal devices.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by tracking the health of vital assets.
Windows Server 2008 R2 offers high levels of speed, protection, availability, expandability, and flexibility that accelerate productivity of local, branch office, and mobile users. Progent's network experts can deliver cost-effective remote engineering, troubleshooting, and education services to help you to plan, implement, and manage Microsoft Windows Server 2008 R2 to add significant strategic value to your network.
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or enhance .NET applications quickly and at low cost.
Progent can assist you to design an upgrade to Teams from Skype for Business and install, administer, and debug a cloud-based or hybrid deployment of Microsoft Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Progent's Sun Solaris platform support experts provide small businesses and software developers help with managing and maintaining Solaris systems that run with Microsoft-powered networks. Progent offers your business contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise provides you with an easy single source to help you create and manage a secure and reliable mixed-platform network and communications environment that supports Solaris and Microsoft coexistence by combining MS Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent's staff of Microsoft and Cisco Certified consultants average more than ten years of real-world industry background, in the trenches of network service, performing a broad range of IT projects for an extensive mix of customers. Every Progent support professional shares a refined collection of personal best practices that are combined into company-wide leading practices training that Progent instills in its consulting staff. This means that you get not only expert IT skills, but also a support engineer with proven methods for applying computer knowledge to resolve real-world IT problems efficiently.
Progent offers several security packages intended to deliver larger institutions an impartial and thorough network security audit from a group of premier security engineers. All Progent's security evaluation packages feature a suite of services like network scans from inside and from outside your company security perimeter, professional analysis of captured data by certified security engineers, production of a paper explaining the results, plus a live concise executive summary and an extensive interactive review for internal IT administrators.
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Progent can assist small and mid-size companies to deploy IP voice solutions to give their at-home workforce the benefit of virtual extensions of the company phone network.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR).
Network monitoring typically entails observing a system's resource utilization in order to uncover data traffic bottlenecks or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that work under Linux and can be used to monitor mixed-platform environments where Linux and Windows coexist. Progent's system integration engineers can show you how to take advantage of both these tools to tune and troubleshoot your network. Progent's Linux support professionals offer small companies and developers assistance with administering and supporting UNIX and Linux networks that coexist with Windows-based products.
Progent's Microsoft-certified consultants can assist organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; design, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your company to migrate from an older version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to optimize and repair your current SCVMM 2012 ecosystem to make sure you realize maximum business value.
Progent's Apple Mac experts can support the creative facets of Mac computing by offering consulting services and training in imaging, audio, and video. Progent's consultants can provide help in a range of Apple Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Cisco Wi-Fi IP phone configuration and troubleshooting experts offer remote and on-premises support to help you create and manage a Cisco Wi-Fi IP phone solution by delivering services that range from troubleshooting the set up of a wireless IP phone or access point to offering project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's managed services for software/firmware update management provide organizations of any size a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, such as printers and scanners, infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things devices like alarms and health monitors.
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist companies of all sizes to plan, implement, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older versions of SCDPM or from a different backup system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud-based, or hybrid datacenters. Progent offers as-needed support for resolving especially stubborn problems, or full project management services. Progent's consultants can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
For companies that have a mix of Apple Mac and Microsoft Windows computers, there exist two popular alternatives for running Microsoft Windows-dependent applications on an Apple Mac: remote access to an actual Windows PC or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach an Apple Mac to a remote Microsoft Windows-powered PC to use Windows programs and access system resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac system so that you can run Microsoft Windows software locally. Progent's Mac technology consultants can assist your company to manage these solutions for using Microsoft Windows programs on your Apple Macs and can in addition help your organization to assess and install other solutions for Microsoft Windows PC simulation.
Progent's Microsoft-certified SQL Server application programmers and DBAs can provide online expertise to help businesses of any size to build, manage, and troubleshoot applications powered by the Microsoft SQL Server RDBMS and .NET architecture. Progent's SQL Server consultants can provide help with any element of application development in environments that range from small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's servers in an environment that gives the highest degree of dependability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting and management services are built upon mature virtualization architectures that enable small businesses with mixed- platform IT systems to economize dramatically on the expense of capital investments, system maintenance, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.
Progent's experienced ransomware recovery consultants can assist your business to restore an IT network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.