Additional Topics of Interest

Train Office Word for Mac
Entourage Trainer

Progent offers one-on-one training customized for people who wish to broaden their understanding of the macOS and OS X operating system, Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar training for Mac application software.

ransomware cleanup and file recovery Consultancy
Egregor ransomware recovery Technology Professional

Progent's ransomware consultants can assist you to evaluate your ransomware vulnerability, monitor and guard your network, assist with negotiating a settlement with a hacker, and restore a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.

Remote Troubleshooting SCVMM 2012 Security and Compliance
SCVMM 2012 and Windows Server 2012 Professional

Progent can assist businesses of any size to adhere to best practices to configure SCVMM 2012 hosts, networking, storage, and library resources; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your company to migrate from an earlier edition of SCVMM or from another management platform, and Progent can help you to enhance and troubleshoot your current SCVMM ecosystem so you get the highest possible business value.

Immediate Apple macOS and OS X Troubleshooting
Top Apple Mac Technical Support Services

Progent's consultants offer Mac users a variety of services including desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and email help, network protection services, and one-on-one training. Progent can help businesses to migrate to macOS from OS X or earlier editions of Mac OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone integration and Apple iPad management, or moving to Apple's iCloud services. For computer environments based solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of planning, configuring and maintaining a network infrastructure that is available, secure, efficient and able to achieve your company's objectives.

Extended Support Desk Support Outsourcing
24 Hour Shared Service Desk Integration Support

Progent provides three essential types of Contact Center support including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco professionals offers your clients instant access to a dependable technical group with years of experience delivering phone support and online troubleshooting for IT systems powered by Microsoft technology. Progent's concentration is on giving the support Call Center a positive reputation as a solid contributor to business productivity. Progent's target is to fix and not merely record problems.

CISSP Certified Cybersecurity Auditor Professionals
Emergency CISSP-ISSAP Cybersecurity Professionals

Progent's CISSP-premier network security consultants can assist businesses of any size with any facet of IT security. Progent can help create efficient cybersecurity solutions that guard a small business against advanced threats or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid enterprise networks that support local, online, and mobile clients sharing IT resources spread over a mix of physical datacenters and public and private clouds.

Consulting Oracle DBA
24-7 Oracle database Contract Programmer

Progent can provide fast and affordable remote access to an authorized Oracle database administration expert or an Oracle application programmer. Progent can provide comprehensive database administration services for any version of Oracle's RDBMS platform and can also assist you to design, create, enhance, or fix Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also offers support for Streams replication technologies and Oracle Recovery Manager.

Expert Microsoft Certified Microsoft 365 authentication Technical Support Services
Microsoft 365 and Android Onsite Technical Support

Microsoft allows you to create seamless hybrid networks that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have some Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can help you with any facet of designing, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is completed on schedule and on budget.

MOM 2007 IT Consultant
MOM 2007 Technology Consulting Services

Remote continuous monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the proper operation of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management technology has progressed to the point that companies of any size can afford a level of protection that was once reserved for large enterprises. Progent offers several RMM options delivered as economical services designed to help you to identify and fix a most network issues before they can impact productivity.

Catalyst Wireless AP Configuration
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Security Technology Consulting Services

Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 WAP consultants offer affordable online and onsite support for Catalyst Wi-Fi 6 wireless access points.

Mid-sized Business Network Design
Network Consulting Firms SMB

Progent offers IT services for mid-size businesses who have 100 to 250 network users. The medium size company or office has typically been an underserved segment of the market for network support expertise. The overhead and service access models of major third-party support firms make them excessively costly for the ordinary mid-size business or small medium business (SMB), which usually relies on a minimal information technology budget with which to support an information network whose complexity and sophistication are often similar to the information systems of much larger enterprises. Progent's support delivery model, which takes great advantage of online support, virtual network technology and 24x7 network monitoring, dramatically lowers the network support costs of an SMB while offering the mid-size company with enterprise-level support from certified, IT experts with background in a broad array of small business network solutions. If your medium size organization or small business is looking for the quality of network help needed by a medium size office without budgeting enterprise prices, you need Progent.

Online Support Services SharePoint 2019 NGSC
SharePoint 2019 Server Farm Design Computer Consultant

Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide affordable remote and on-premises consulting, software development, and troubleshooting services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based resources into a seamless intranet system.

Small Business 500 AP Network Consultant
Support Small Business WAP371

Progent's Cisco-certified wireless technology consultants can help you to deploy, administer, and troubleshoot Cisco Small Business Wi-Fi Access Points.

Meraki Wi-Fi Access Point Technology Consulting Services
24-Hour Meraki WiFi 6E Access Point Upgrade Online Support Services

Progent's Cisco Meraki Wi-Fi AP consultants offer online and on-premises support services to help organizations of any size to design, deploy, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and manage Meraki-based wireless networks for environments that range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products including Catalyst and Nexus switches, routers and firewalls to build a cohesive ecosystem that provides identical access, responsiveness, security, manageability and availability for wired and Wi-Fi clients irrespective of their location or computing device.