Consulting Support Services for BlackBerry Environments
BlackBerry ConsultantsBlackBerry wireless smartphones were at one time one of the most successful products for maintaining mobile access to email, calendars, web applications, and other vital business information. Progent offers Fargo, North Dakota companies the expertise of BlackBerry-premier experts who can assist companies to manage existing BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the sophistication of small company networks has expanded, and as the need for world-class security, dependability, and disaster recovery has grown to be the standard for businesses regardless of size, successful integration and support of BlackBerry technology has grown more challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and company databases, small organizations often turn to outside support professionals who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based environments affordably and effectively, doing away with the necessity for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small companies an affordable solution for integrating RIM BlackBerry products seamlessly into their information system.

Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined management utilities so you can track and control BlackBerry devices across your business, recommend security policies that make sense for your business, develop custom wireless software, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored rapidly and safely.

The Dakotas Contact Information:
Progent offers consulting services and onsite technical support Throighout the Dakotas.

Onsite IT Consulting
Progent locations in The Dakotas

City Address Phone Link
Fargo Fargo Executive Suites, 122 North Broadway
Fargo, ND 58102
United States
(701) 540-9003 Fargo Network Support Services
Sioux Falls 519 West 22nd Street, Suite 100
Sioux Falls, SD 57105
United States
(605) 937-5911 Sioux Falls Network Support Services


Consulting and Technical Services for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and support of BlackBerry devices, providing a single solution for controlling key jobs like smartphone installation, upgrades, and retirement and also offering a strong foundation for data protection and high availability. BlackBerry BES Server supports seamless communication between Exchange Server, Groupwise, or Lotus messaging platforms and BlackBerry handsets and supports wireless synchronization.

RIM BlackBerry Enterprise Server Integration Help

BlackBerry BES Server provides a variety of data protection capabilities starting with advanced encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry BES Server also permits excellent flexibility in selecting degrees of protection to meet the specific requirements of your company's environment. Progent's BlackBerry authorized consultants can help you to choose powerful security features and enable them remotely. Samples of these over-the-air selectable security settings are:

  • Lock down a BlackBerry device
  • Wipe data from a lost or stolen smartphone
  • Lock out Bluetooth functionality
  • Activate built-in protection against malware

BlackBerry BES Server also offers flexibility in determining how to prevent users from loading or executing unsafe or unauthorized software. Progent can assist you to choose protective processes like:

  • Specify precisely what applications are permitted on the device
  • Prevent external programs from using non-volatile storage on the BlackBerry smartphone
  • Select what functions third-party software can access on the BlackBerry smartphone
  • Limit the kinds of connections third-party programs running on the smartphone can initialize
  • Block all external software from being installed or executed on the device

How Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to designing mobile workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
Blackberry ExpertsProgent's BlackBerry Certified Support Specialist can help you to carry out common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned experts can in addition assist you to resolve a wide range of problems associated with synchronization, handset recognition, email consistency, web browsing, wireless connections, Instant Messaging, desktop application configuration, and Desktop Redirector.

As a top innovator in delivering countrywide remote support for small company networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support expenses low and, by handling issues promptly, maximizes the productivity of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system based on Exchange Server. Progent's BlackBerry consultant has expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System and IM, deploy push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry expert can support your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology needs assessment, system design, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to design a wireless environment that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to accommodate a BlackBerry BES Server, assist you to decide which management approach and equipment meet your needs, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices concerning options for software editions, server hardware and mass storage, network architecture, and application configuration.

To optimize system security, Progent's BlackBerry consultant can help your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to run network-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Consultant
To get in touch with Progent about engineering support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.



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    Progent's certified database application developers offer small and midsize businesses remote support for popular RDBMS platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Services available from Progent include installation and integration, application architecture and coding, management services, replication and synchronization strategies, storage management, performance optimization, data migration, information security, backup and recovery systems, troubleshooting, and training.

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    Progent's Microsoft-certified SQL Server 2019 experts can assist you to assess the advantages for upgrading to SQL Server 2019 and can deliver fast remote or on-premises access to consulting experts in system design and deployment, application programming, database administration, and cybersecurity.

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  • Specialist ransomware vulnerability evaluation
    ransomware protection evaluation Professional

    The ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your organization's preparedness to block ransomware or recover rapidly after a ransomware attack. Progent will work with you directly to gather information concerning your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective AV and backup/recovery environment that minimizes your exposure to a ransomware attack and meets your business needs.

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    Technical Support Services ProSight ECHO Managed Cloud Backup Services

    ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates your backup processes and allows fast restoration of critical data, applications and virtual machines that have become unavailable or damaged due to component failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, when necessary, can help you to restore your business-critical data.

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    SQL Server 2016 offers major improvements in speed, capacity, data security, high-availability, BOYD integration, plus integrated analytics and reporting. New features include PolyBase for handling relational and non-relational files simultaneously for big data applications, Hadoop support, Row-level Security, Mobile Report Publisher, and seamless control over on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises support to assist organizations of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and SCOM.

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    Progent has 20 years of experience helping small and mid-size businesses to design, deploy, tune, manage, and debug computer networks that incorporate telecommuters.

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    Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver web-based control and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further layer of inspection for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, DLP, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter.

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    Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates more than a quarter century of experience helping manufacturing, distribution and service companies to simplify complex supply chains and improve the efficiency of key processes in order to get products to market fast and adhere to customer commitments dependably. Progent can provide the expertise of an ERP consultant with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises consulting that spans from occasional guidance to solution design and project management. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, CPQ, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.

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    Progent offers the services of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management solution following best practices promoted by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget.

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    Progent offers affordable remote support to assist companies of any size to access Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.

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    Progent's proven ransomware recovery experts can assist you to rebuild a network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky.

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    Progent's Microsoft certified support team can help you design and deploy a smooth in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, reduces long-term support requirements, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location upgrades, Progent has the background to complete your move rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Exchange Server 2007.

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    Progent offers online and on-premises installation, upgrade, application development, BI reporting for Microsoft Dynamics 365 Business Central/NAV.

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    Remote Office Onsite Technical Support

    Years of background providing Microsoft expertise and Cisco network consulting has enabled Progent to build an unmatched capability for supporting branch offices that require IT service with the responsiveness common to with small firms but which offers effective client interaction, thorough documentation, and compliance with enterprise IT protocols. If your enterprise maintains a sales office situated anywhere in California or any area covered by Progent's engineers, Progent can provide a wide range of in-person and remote IT support services and system architecture assistance.

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    Progentís IT outsourcing services provide affordable network support for small companies. Whether it involves designing network infrastructure, setting up an internal Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your system, or building a web-based eCommerce solution, outsourcing your network engineering services can contain costs and minimize uncertainties, permitting network service expenses to grow in a more linear and controlled manner than is feasible by building up a bulky, all-purpose in-house IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and robust network foundation for your critical applications based on Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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    Progent's experienced ransomware recovery consultants can assist you to restore an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.

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    Configuration Manager automates software deployment and updating, centralizes compliance settings control, inventories network assets, guards against company data leakage, provides network health monitoring, allows secure end-user self service, and offers a common control mechanism for managing mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can help businesses of any size with any aspect of planning, implementing, using and repairing a SCCM deployment for on-premises, cloud, or hybrid environments.

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    Progent is an Altaro partner and can plan and manage an implementation of Altaro Office 365 Backup to preserve your O365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, plus user and group Teams Chats.

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    Progentís Technical Response Center offers national extended hours remote troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers offer after-hours phone support and remote secure network connection to isolate and repair network problems quickly and affordably. The scope of technical expertise available from Progent's team of nationwide support professionals makes it possible to escalate even the toughest network issues to competent specialists as needed. For critical issues, the Technical Response Center endeavors to respond to your request for support in less than one hour.

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    Compensation for Cisco Engineer Contract Job Opportunities

    Progent's compensation model is based on contribution, so just like being an independent consultant, your income is directly tied to your work effort. Some Progent support staff focus on lifestyle issues and choose to consult at a more relaxed pace, utilizing our flexible schedule to pursue individual pursuits like hiking, motorcycle racing, snow boarding, fishing, travel, or sharing private time with family and friends. Others use the opportunity to earn big dollars via hard effort and extended hours. Progent completely supports both ends of the spectrum and everything in the middle.

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