Consulting Support Services for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were once one of the most successful solutions for maintaining mobile connectivity to messaging, calendars, web programs, and other critical business data. Progent can provide Fargo, North Dakota companies the expertise of BlackBerry-premier consultants who can help businesses to maintain existing BlackBerry deployments or transition smoothly to a current smartphone solution.

As the sophistication of small company IT technology has increased, and as the need for world-class security, dependability, and disaster recovery has grown to be the standard for companies regardless of size, effective deployment and maintenance of BlackBerry solutions has grown more difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small organizations frequently resort to external consulting firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry solutions affordably and efficiently, eliminating the necessity for an internal BlackBerry solutions expert and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's efficient remote support model, gives small businesses an economical alternative for integrating BlackBerry technology seamlessly into their business information network.

Progent's experts can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to monitor and support BlackBerry devices throughout your business, recommend security policies that make sense for your business, develop custom mobile applications, and ensure that your network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored quickly and thoroughly.

The Dakotas Contact Information:
Progent offers consulting services and onsite technical support Throighout the Dakotas.

Onsite IT Consulting
Progent locations in The Dakotas

City Address Phone Link
Fargo Fargo Executive Suites, 122 North Broadway
Fargo, ND 58102
United States
(701) 540-9003 Fargo Network Support Services
Sioux Falls 519 West 22nd Street, Suite 100
Sioux Falls, SD 57105
United States
(605) 937-5911 Sioux Falls Network Support Services


Consulting Services for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of BlackBerry devices, providing a centralized platform for controlling key jobs like smartphone installation, upgrades, and retirement while also providing a solid foundation for security and fault tolerance. BlackBerry Enterprise Server delivers transparent integration between Microsoft Exchange, Novell GroupWise, or Lotus Domino email servers and BlackBerry users and supports remote synchronization.

RIM BlackBerry BES Server Troubleshooting Help

BES Server provides a variety of data protection options starting with advanced data encryption of messages sent between a BlackBerry smartphone and BES Server based on Advanced Encryption Standard or Triple DES. BlackBerry Enterprise Server also allows excellent flexibility in adjusting degrees of protection to meet the specific needs of your company's environment. Progent's BlackBerry certified consultants can help your company to select powerful security features and activate them wirelessly. Examples of these over-the-air selectable security settings are:

  • Disable a BlackBerry smartphone
  • Wipe information from a lost smartphone
  • Disable Bluetooth
  • Enable internal protection against malware

BlackBerry Enterprise Server also offers versatility in selecting ways to prevent mobile users from loading or running unsecure or prohibited software. Progent can assist you to choose protective techniques like:

  • List exactly which applications are permitted on the device
  • Block external programs from using persistent storage on the device
  • Select which functions third-party software can access on the smartphone
  • Restrict the types of connections external programs running on the device can establish
  • Block all external software from being loaded or run on the BlackBerry device

Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded certifications from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to architecting wireless productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can help your company to carry out common technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, editing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified service professionals can in addition assist your business to resolve a wide range of issues associated with synchronization, handset detection, messaging reconciliation, web access, wireless connectivity, IM, workstation software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide online technical assistance for small office networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your wireless support expenses low and, by resolving problems promptly, improves the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as troubleshooting enterprise activation problems, registering and deleting BlackBerry device clients, activating passwords, implementing over-the-air program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry engineers can also help you to operate management tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing wireless LANs for activation. Also, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and help you to select and implement sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system based on Exchange Server. Progent's BlackBerry-certified consultant has expertise in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to add and remove BlackBerry device users on Exchange and Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, install access control lists, manage Exchange data flow, create, update, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology needs analysis, solution design, installation planning and implementation, performance optimization, design of a high-availability environment, data backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional objectives and to design a wireless system that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to decide which management model and physical components match your requirements, and evaluate your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning alternatives for software versions, server hardware and mass storage, network architecture, and application configuration.

To optimize system security, Progent's BlackBerry expert can assist your company to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to run company-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry solution.

Contact Progent to Get Support from a BlackBerry-Certified Specialist
If you wish to ask Progent about technical help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.



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    Progent offers nationwide urgent technical support and consulting services for companies who run networks based on versions of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft products. Online technical support provides maximum return for your information technology dollar by protecting client efficiency and limiting the time charged for computer repair services. Advanced online access utilities and skilled technicians and consultants combine to enable Progent to solve the majority of IT issues without wasting time and expense by traveling to your location. In most of cases your network issues can be dealt with over the phone or via a mix of telephone support and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM certified security specialists to assist you with the most challenging system problems.

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    Windows 2008 R2 IT Consultants

    Microsoft Windows Server 2008 R2 offers outstanding levels of speed, security, availability, scalability, and flexibility that accelerate output of local, remote, and mobile users. Progent's network professionals can deliver cost-effective remote engineering, technical support, and education services to help you to plan, implement, and maintain Windows Server 2008 R2 to add significant strategic value to your network.

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    Top Quality Check Point Software Cybersecurity Firm

    Progent's Check Point Software firewall experts can help you design, integrate, and administer firewall solutions that rely on Check Point Next Generation firewall appliances and Check Point's cloud-based SandBlast security services. Progent's consultants can also help you maintain older Check Point firewalls or migrate efficiently to Check Point's modern security gateways.

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    Progent's seasoned ransomware recovery consultants can assist you to rebuild an IT network damaged by a ransomware virus such as Ryuk, Dharma, Hermes, or MongoLock.

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    Microsoft SBS Premium Add-on Technology Consulting

    Microsoft Small Business Server is an affordable suite of essential servers that provides the foundation for a powerful but easy-to-manage information. The integration requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server 2011 requires a network consultant with hands-on background and broad experience in planning and implementing effective and comprehensive information technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in deploying, managing, and servicing network environments based on the SBS suite of servers and programs.

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    Exchange Online Archiving Technical Support

    Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange deployments. This allows you to have specific Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help your organization with any phase of designing, integrating and debugging your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide as-needed support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is completed on time and on budget.

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    SharePoint Portal Server 2003 IT Consultants

    Progentís Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web technology for efficiently connecting people, teams and information. SharePoint Server offers a common spot for your employees or clients to connect to, manage, distribute and interact with useful information, documents, and applications and to interact with other people. SharePoint enables quicker and better decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services connect employees, clients, teams and projects with the information theyíve created in a manner that makes data convenient to find, download and apply. Progent's certified SharePoint consultants can assist your organization to manage your current SharePoint environment or migrate to the latest release of SharePoint.

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    ProSight Virtual Machine Hosting Consulting Services

    Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small company's servers in an environment that gives the highest level of dependability and scalability and is also simple to move to any data center. ProSight Virtual Hosting and management options are based on proven virtualization architectures that allow small businesses with mixed- platform IT systems to save significantly on the expense of capital equipment, system maintenance, and IT management while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.

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    Engineer Windows Server 2012 Essentials

    Windows Server Essentials is an affordable, entry-level platform that allows small organizations to make the move from the traditional stand-alone on-premises datacenter to the new hybrid computing paradigm that includes on-premises and virtualized cloud-based resources. Progent's Microsoft-certified consultants can provide cost-effective remote consulting and troubleshooting services for Windows Server Essentials. Progent can help you to evaluate the potential business advantages of moving to WS 2012 R2 and implementing a hybrid local/cloud-based model for your network ecosystem. Progent offers full-service project management support so you can design and execute a smooth migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent can also provide continuing consulting help, troubleshooting, and training.

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  • Small Business Access Points Technical Support Services
    Outsourcing Small Business 100 AP

    Cisco's Small Business 100, 300 and 500 series of APs are Linux-powered units designed as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer online or onsite configuration and debugging support to help your organization to design, configure, upgrade, tune, manage and troubleshoot Cisco Small Business wireless AP environments of any scale or architecture.


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