Consulting Support Services for BlackBerry Environments
BlackBerry wireless smartphones were at one time one of the most successful products for maintaining mobile access to email, calendars, web applications, and other vital business information. Progent offers Fargo, North Dakota companies the expertise of BlackBerry-premier experts who can assist companies to manage existing BlackBerry deployments or transition smoothly to a more popular mobile solution.
As the sophistication of small company networks has expanded, and as the need for world-class security, dependability, and disaster recovery has grown to be the standard for businesses regardless of size, successful integration and support of BlackBerry technology has grown more challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and company databases, small organizations often turn to outside support professionals who specialize in BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based environments affordably and effectively, doing away with the necessity for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small companies an affordable solution for integrating RIM BlackBerry products seamlessly into their information system.
Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined management utilities so you can track and control BlackBerry devices across your business, recommend security policies that make sense for your business, develop custom wireless software, and make sure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored rapidly and safely.
The Dakotas Contact Information:
Progent offers consulting services and onsite technical support Throighout the Dakotas.
Progent locations in The Dakotas
Consulting and Technical Services for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and support of BlackBerry devices, providing a single solution for controlling key jobs like smartphone installation, upgrades, and retirement and also offering a strong foundation for data protection and high availability. BlackBerry BES Server supports seamless communication between Exchange Server, Groupwise, or Lotus messaging platforms and BlackBerry handsets and supports wireless synchronization.
BlackBerry BES Server provides a variety of data protection capabilities starting with advanced encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry BES Server also permits excellent flexibility in selecting degrees of protection to meet the specific requirements of your company's environment. Progent's BlackBerry authorized consultants can help you to choose powerful security features and enable them remotely. Samples of these over-the-air selectable security settings are:
- Lock down a BlackBerry device
- Wipe data from a lost or stolen smartphone
- Lock out Bluetooth functionality
- Activate built-in protection against malware
BlackBerry BES Server also offers flexibility in determining how to prevent users from loading or executing unsafe or unauthorized software. Progent can assist you to choose protective processes like:
- Specify precisely what applications are permitted on the device
- Prevent external programs from using non-volatile storage on the BlackBerry smartphone
- Select what functions third-party software can access on the BlackBerry smartphone
- Limit the kinds of connections third-party programs running on the smartphone can initialize
- Block all external software from being installed or executed on the device
How Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to designing mobile workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned experts can in addition assist you to resolve a wide range of problems associated with synchronization, handset recognition, email consistency, web browsing, wireless connections, Instant Messaging, desktop application configuration, and Desktop Redirector.
As a top innovator in delivering countrywide remote support for small company networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile support expenses low and, by handling issues promptly, maximizes the productivity of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system based on Exchange Server. Progent's BlackBerry consultant has expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System and IM, deploy push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry expert can support your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology needs assessment, system design, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant environment, information backup and business recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to design a wireless environment that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to accommodate a BlackBerry BES Server, assist you to decide which management approach and equipment meet your needs, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices concerning options for software editions, server hardware and mass storage, network architecture, and application configuration.
To optimize system security, Progent's BlackBerry consultant can help your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to run network-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry solution.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Consultant
To get in touch with Progent about engineering support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.