Consulting Support for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most popular products for maintaining location-independent connectivity to messaging, scheduling, web applications, and other critical business data. Progent offers Fargo, North Dakota companies support from BlackBerry-certified experts who can help businesses to maintain existing BlackBerry environments or migrate smoothly to a more popular smartphone solution.
As the sophistication of small company networks has increased, and as the need for world-class security, dependability, and recoverability has grown to be the standard for businesses regardless of size, successful integration and maintenance of BlackBerry solutions has become increasingly difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses often resort to external consulting firms who specialize in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to design, administer, and repair BlackBerry solutions affordably and effectively, eliminating the need for an in-house BlackBerry solutions specialist and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, coupled with Progent's efficient remote support model, gives small businesses an affordable solution for integrating RIM BlackBerry products seamlessly into their information network.
Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, set up easy-to-use management utilities to help you monitor and control BlackBerry devices across your business, recommend security policies that make sense for your company, develop custom wireless software, and make sure that your network architecture is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered rapidly and safely.
The Dakotas Contact Information:
Progent offers consulting services and onsite technical support Throighout the Dakotas.
Progent locations in The Dakotas
Consulting and Technical Support for BlackBerry Enterprise Server
Research in Motion's advanced platform for managing large groups of BlackBerry devices is the BlackBerry BES Server. This powerful software enables Exchange, Lotus, or Novell GroupWise clients to transmit and receive messages that stay encrypted during wireless transit to provide maximum data protection. BES Server also simplifies a wide selection of key administrative tasks ranging from smartphone setup and updates to mobile security and high availability.
Progent's BlackBerry-certified consultants can show you how to utilize BlackBerry Enterprise Server to perform basic jobs like:
- Deploy and manage applications
- Plan device, program, and policy updates
- Upgrade BlackBerry smartphone firmware remotely
- Manage user and group configurations with BlackBerry's extensive selection of IT policies
Progent's BlackBerry-certified consultants can also assist you to use BlackBerry Enterprise Server to perform important procedures not supported by the less advanced BlackBerry BES Server Express. These tasks include:
- Configure and support BES Server's fault-tolerant architecture based on virtualization
- Deploy BlackBerry devices remotely
- Establish custom management roles
- Automatically track and analyze the overall health of your solution
Progent's Remote BlackBerry-certified Support is Quick and Affordable
For businesses in Fargo, North Dakota who want fast and economical access to a qualified BlackBerry support professional, Progent delivers efficient remote assistance from a seasoned network support team who have provided network solutions to companies in every state in the United States. (Refer to Progent's customer testimonials.)
Remote support avoids travel costs and enables specialists to solve problems rapidly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry solutions and offer expert help in areas such as resolving synchronization issues, configuring BlackBerry Enterprise Server (BES), and designing a secure, high-availability network architecture for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common support operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your company email software. Progent's certified service professionals can also assist your business to resolve a wide array of problems associated with synchronization, device detection, email consistency, web browsing, mobile connections, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide online consulting services for small business IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless support costs at a minimum and, by dealing with issues quickly, maximizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run important procedures including resolving enterprise activation issues, adding and deleting BlackBerry smartphone users, activating passwords, implementing over-the-air software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry engineers can also show you how to operate management software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help you to define and implement sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry engineer has expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and remove BlackBerry device clients on Exchange Server and Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and maintain storage groups, apply permissions, set up the MDS and IM, deploy access control lists, control Microsoft Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, repair, and produce documentation for a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs analysis, solution architecture, deployment planning and implementation, performance tuning, design of a high-availability environment, information backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to design a mobile wireless system that fits within your IT budget and supports your business plans. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry BES Server, help you to determine which administration approach and physical components meet your needs, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions concerning options for software editions, server hardware and mass storage, network topology, and application set up.
To maximize network security, Progent's BlackBerry-certified expert can assist you to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security specialists to run company-wide security assessment and compliance testing and suggest improvements to support your BlackBerry solution.
Contact Progent to Get Assistance from a BlackBerry-Qualified Professional
To get in touch with Progent about engineering assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.